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Foxtons

2.4/5, 1363 Reviews
36% Recommended

80% sales valuation accuracy

59% sales fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale80.00%59.00%£32,000£2,995,500
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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6578267363260231162053114
Address

Foxtons
566 Chiswick High RoadLondon, Greater London
W4 5BE
020 7973 2020

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 20:00
  2. 09:00 - 20:00
  3. 09:00 - 20:00
  4. 09:00 - 20:00
  5. 09:00 - 20:00
  6. 09:00 - 17:00
  7. 09:00 - 17:00
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Foxtons Branches (View All 68)
Unacceptable Service and ...

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1 Star Review

By : 'Noelia'
Branch : London Bridge, 94 Borough High Street
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : SE16

4 Dec 2023
People found this helpful0

I am writing this review to express my extreme dissatisfaction with the service provided by Foxtons Agency. We have been experiencing a severe issue with our boiler for an entire week, and the response from Foxtons has been nothing short of appalling. In the heart of winter, with temperatures ... Read Full Review

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Truly dreadful - read before ...

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1 Star Review
UserName

By : 'Michael'
Branch : Fulham Broadway, 55 Fulham Broadway
Services : Letting (As a Tenant)
Rent PCM : £1950
Would you recommend ? : No
Postcode : W14

29 Nov 2023
People found this helpful0

Abhorrent experience - avoid renting with them at all costs. The contract is literally worthless as a tenant, landlord is allowed to flout this with no consequences. We've since taken a property with another agent and it was seamless. No property is worth the unnecessary stress Foxtons ... Read Full Review

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Poor customers ...

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1 Star Review
UserName

By : 'Giuseppe'
Branch : Canary Wharf, Unit 2, 20 Canada Square
Services : Letting (As a Tenant)
Rent PCM : £1800
Would you recommend ? : No
Postcode : E16

13 Nov 2023
People found this helpful0

Hi have been trying to get a contract for my girlfriend (joining our tenancy) for 6 months, she moved in 4 months ago and still no contract. I have been talking with them for 6 months about it. They reply to my email every 2 to 3 weeks with no real update about the contract. I don't feel ... Read Full Review

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Unprofessional ...

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1 Star Review
UserName

By : 'Sara'
Branch : Shepherds Bush, 30-32 Shepherds Bush Green
Services : Letting (As a Tenant)
Rent PCM : £2500
Would you recommend ? : No
Postcode : W12

11 Nov 2023
People found this helpful0

I had expectations with this agency. They show me 2 flats this agent called Max in Shepherd’s Bush brunch, calling me everyday for new house finally I find the right to put through the offer and suddenly he stop answering and he never comes back in 3 days to tell me the offer was accepted ... Read Full Review


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Awful ...

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1 Star Review

By : 'Andre'
Branch : Head Office, 566 Chiswick High Road
Services : Letting (Admin)
Would you recommend ? : No
Postcode : NW7

1 Nov 2023
People found this helpful3

I had an awful experience with Foxtons. I rented a property with them for nearly 5 years, after being informed that I needed to pay £600 per month by my landlord or else move out. I agreed to move out and the process of the return of my deposit was terrible. I was presented with deductions of ... Read Full Review

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At best the service we had ...

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1 Star Review

By : 'Den'
Branch : Croydon, 2 High Street
Services : Sales (As a Vendor)
Sold price : £690000
Would you recommend ? : No
Postcode : CR0

1 Nov 2023
People found this helpful1

At best the service we had from Ashley & Ryan (Croydon branch) for our house sale was patronising and reactive. They only responded when we contacted them. At worst they were incompetent and unprofessional. Other than getting our buyers to the property ( fairly easy with internet access ... Read Full Review

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Had two agents use ...

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1 Star Review

By : 'Jo'
Branch : Shoreditch, 86 - 90 Curtain Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : E1

19 Oct 2023
People found this helpful0

Had two agents use intimidating tactics to forcefully gain access to the communal entrance of our building by blocking the door and refusing to move to let people view a flat. Disgusting ... Read Full Review

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Nicola was the best,she was ...

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5 Star Review
UserName

By : 'Helena'
Branch : Islington, 355 Upper Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N1

13 Oct 2023
People found this helpful0

Nicola was the best, she was super helpful and responsive every step of the way! The process was fast and stress free and I am very thankful for her help ... Read Full Review

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Sawing your leg off is more ...

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1 Star Review

By : 'Nash'
Branch : Notting Hill, 90 Notting Hill Gate
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W11

13 Oct 2023
People found this helpful0

Sawing your leg off is more comfortable than their ... Read Full Review

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Most corrupt company in the ...

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1 Star Review

By : 'Ariel'
Branch : Islington, 355 Upper Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : N1

10 Oct 2023
People found this helpful1

Most corrupt company in the UK: Would give ZERO stars. Perhaps the single most corrupt, dishonest, predatory company I have ever done business with. They defend slumlords and abdicate responsibility at the highest level in the company. Their lack of due diligence at their rental properties and ... Read Full Review

Comments (1)Was this helpful?:

By : Lidia

15 Nov 2023

Agree with everything you say. I bought a flat through Foxtons who were totally unprofessional. My solicitor was left shocked by what happened. When I complained they denied any responsibility. Be...


Horrible ...

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1 Star Review

By : 'Nathanel'
Branch : Earlsfield, 390-392 Garratt Lane
Services : Letting (Accounts)
Would you recommend ? : No
Postcode : SW18

2 Oct 2023
People found this helpful0

Very bad customer service, interaction, phone and email answer. One of the managers ignored all my phone call and messages. Very unprofessional . Go somewhere else and you will he better ... Read Full Review

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Absolutely horrendous ...

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1 Star Review

By : 'Jaimie'
Branch : Streatham, 82 Streatham High Street
Services : Letting (As a Owner)
Rent PCM : £1997
Would you recommend ? : No
Postcode : SW16

1 Oct 2023
People found this helpful4

Absolutely horrendous experience letting my property with Foxtons yet again. Switched back to them after 2 years of self-managing and 2 years using Jacksons Streatham who were far more professional. Switched back because I needed a tenancy filling ASAP and wanted to avoid a void period and believed ... Read Full Review

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I would not ...

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1 Star Review

By : 'Rudee'
Branch : St Johns Wood, 98 St John\'s Wood Terrace
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NW8

1 Oct 2023
People found this helpful2

I would not recommend renters to use this agency or branch in particular. I recently rented with them and they are impatient, misleading and uncompassionate. While these may not be most necessary characteristics of an estate agents, they are still essential to ensure a positive, recommendable and ... Read Full Review

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I had Zohra help me out and ...

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5 Star Review
UserName

By : 'Irij'
Branch : Islington, 355 Upper Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RM20

29 Sept 2023
People found this helpful0

I had Zohra help me out and honestly the best service i have ever experienced in my life. Because of my late decisions i didn't have an accomodation til late september. She helped me find affordable accommodations within 2 days. Extremely professional and very ... Read Full Review

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Attiya front Dulwich Foxtons. ...

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5 Star Review
UserName

By : 'Grant'
Branch : Dulwich, 29-35 Lordship Lane
Services : Sales (As a Buyer)
Sold price : £620000
Would you recommend ? : Yes
Postcode : SE19

27 Sept 2023
People found this helpful0

Attiya front Dulwich Foxtons. Very professional, highly recommended. Ask for her, you can't go ... Read Full Review

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The team at Foxtons ghost you ...

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1 Star Review

By : 'Renter'
Branch : Hampstead, 47 Heath Street
Services : Letting (As a Tenant)
Rent PCM : £3500
Would you recommend ? : No
Postcode : NW3

25 Sept 2023
People found this helpful0

The team at Foxtons ghost you when it comes to returning a deposit payment. Waited over a month for a deposit payment to be returned, with no good reason. And then told it would take a further 3-5 days and still waiting. They don't reply to emails, don't apologise for the delay. ... Read Full Review

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Landlords and Tenants should ...

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1 Star Review
UserName

UserName

By : 'RS'
Branch : Willesden Green, 2-6 Station Parade
Services : Letting (Property Management)
Rent PCM : £1100
Would you recommend ? : No
Postcode : NW2

24 Sept 2023
People found this helpful0

Landlords and Tenants should avoid Foxtonsflation in 2023! The current Letting's Manger Mr Robert Conway at Willesden Green is purely driven by OTE and he inflated a rental valuation from £1100 pcm to £1500 pcm, a whopping 36.36% increase in desperate attempt to stop me ... Read Full Review

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We thought we had found a ...

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1 Star Review

By : 'Tiffany'
Branch : Notting Hill, 90 Notting Hill Gate
Services : Letting (As a Tenant)
Rent PCM : £17000
Would you recommend ? : No
Postcode : W11

23 Sept 2023
People found this helpful1

We thought we had found a lovely flat. The agent said he would make sure it would be refurbished and all up to scratch for us to move in. We agreed to let it even though the start date was way later than we needed. Three days before moving in date I checked with owner if everything was ok and she ... Read Full Review

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My flatemate and I had the ...

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5 Star Review
UserName

By : 'Alexia'
Branch : Shoreditch, 86 - 90 Curtain Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E2

22 Sept 2023
People found this helpful0

My flatemate and I had the chance to have Samiyah as our estate agent. With moved in in only two days as Samiyah is probably one of the most efficient estate agent I have ever seen. She will truly help you find the best flat for you and is truly ... Read Full Review

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Government initiative to ...

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1 Star Review

By : 'Ford'
Branch : Chiswick, 225a Chiswick High Road
Services : Letting (As a Tenant)
Rent PCM : £1800
Would you recommend ? : No
Postcode : N10

7 Sept 2023
People found this helpful1

I am convinced Foxtons is a government initiative to employ mentally disabled people. Do not be fooled by their prestige or firmly established status, this company is run by complete morons. They constantly put incorrect info on our contract and had to ask us to resign it multiple times, they would ... Read Full Review

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1 - 20 of 1363 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 12/3/2015, 10:11:41 AM by allAgents

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