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    Adrian Hoskins
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    Terri Harrison
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    Aaron Smith
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    Scott Morland
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    Katy Lyne
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    Aron Smith
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    Emma Allen
No description available.

16 Windsor Road
Slough
Berkshire
SL1 2EJ
01753 770090

 
Website not available

Properties for sale
Properties for rent
Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
We were looking to sell a property which we had rented out for ten years and was not in an area we know well. We approached six agents using Zoopla and after discussing the prospective transaction, we rejected all of the corporate agents and had more detailed discussions with two locally-owned agencies. Scott Morland of Focus were clearly head and shoulders above any of the others in his local knowledge and his approach to dealing with the matter. His valuation was realistic and later proved...
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Comment on agent fees
A very reasonable fee was quoted providing that the service would prove to be excellent and it certainly was. Proof if any were needed that cutting corners ( like, for example, using celebrity-promoted internet estate agents ) is not a good idea : As in everything else in life, you get what you pay for.
Was this helpful? Yes
Mar 09,2016
Minithumbup
By:
Mar 09,2016
0 people found
this helpful
Very friendly and helpful person :) fast responding and sorting things out on time... I'm very happy and thankful that I had to deal with this kind of person.:)...
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Comment on agent fees
Not to bad
Was this helpful? Yes
Nov 20,2015
Minithumbup
By:
Nov 20,2015
0 people found
this helpful
I dealt with Focus for the sale of a flat in Slough. From day 1 Aaron was a great support, he went above and beyond to support me since I don't live in the area and kept me informed of the progress and was on top of the deal through the progress. I would definitely recommend Focus and Aaron to anyone looking for a frustration-free sale. Regards A2...
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Nov 16,2015
Minithumbup
By:
Nov 16,2015
0 people found
this helpful
I am really happy to get in touch with Focus residential. They are very helpful and Emma helped me in most of situations whenever I reached Focus office with my problems. For eg; leakage under wash basin, Central heater remote controller replacement and vacuum cleaner replacement. And they also agreed to extend my stay in same property with most supports. Thanks a lot to Emma and all Focus group members....
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Nov 14,2015
Minithumbup
By:
Nov 14,2015
0 people found
this helpful
Started selling of property with Scott, then passed onto Aaron. Both agents were responsive and kept me updated on the progress of my sale. As with all things, at first I was apprehensive that Focus would not able to find me a buyer in the time that they stated, but they lived up to their promise. Very impressed all round....
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Comment on agent fees
I have to give a neutral answer here and say that the fees were fair, but it would be better if there were no fees :)
Was this helpful? Yes
Nov 09,2015
Minithumbup
By:
Nov 09,2015
0 people found
this helpful
Focus are professional, honest and go our of their way to ensure things happen. There was good communication throughout the sale and I knew exactly what was happening (or not!). This turned out to be a difficult sale and they kept chasing until completion, dealing with the buyer, seller and solicitors....
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Nov 04,2015
Minithumbup
By:
Nov 04,2015
0 people found
this helpful
Overall a positive experience, kept me updated at all times. So no complaints. I can recoome d to my friends....
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Nov 02,2015
Minithumbup
By:
Nov 02,2015
0 people found
this helpful
We had dealings with Adrian, Donna and Terri at Focus who have been our letting agents for over ten years for some of our properties. Focus have been instrumental in assisting us to purchase a property that we were looking to purchase for some time. They informed us as soon as the property became available on the market. Aaron Smith patiently took personal ownership from the start and worked hard behind the scenes in liaising with the solicitors, vendor and also discussing the technicalities of ...
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Oct 28,2015
Minithumbup
By:
Oct 28,2015
0 people found
this helpful
I chose Focus to sell my flat as they had sold my previous property (a number of years before.) Focus agreed with me a sale price that I was happy with and also suggested a local Solicitor who turned to out to be efficient and a reasonable price! Putting the property "on the market", they were quickly able to attract the interest of a number of potential buyers. They then advised me on the best potential bid/buyer, to whom I then sold the property. The whole sale was fairly painless...
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Sep 29,2015
Minithumbdown
By:
Sep 29,2015
0 people found
this helpful
Outrageous customer service, very disorganised, negative and unhelpful. When dealing with you on the phone very rude and behave like they're doing you a favour. Never again. Avoid this agency. They will blame you for absolutely everything and never do anything to help you when something breaks down. Really they could use some communication and customer service training but they would never consider any as they are too proud and always look down at you when you walk into their branch....
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What agent could do to change your mind?
Far too late for that really. They could change in the future do they don't cause unnecessary trouble to other people. Employ someone who can smile and actually wants to do this job. These guys just sit there and hardly look at you when you walk in then make you wait while putting their shoes back on that they left under the desk. Riddiculius.
Comment on agent fees
Not relevant since fees were agreed with the landlord.
Was this helpful? Yes
Aug 22,2015
Minithumbdown
By:
Aug 22,2015
1 people found
this helpful
they were most unprofessional, lazy, lair people I ever had dealing with. if you want to enjoy the property don't go to this agency. There are plenty of other good agency in slough they charge a little bit more but you get good service....
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Jun 26,2015
Minithumbdown
By:
Jun 26,2015
1 people found
this helpful
The above property came up for sale sent an alert by Zoopla phoned straight away phoned details taken by agent They said when viewings came up they will ring no ring viewing took place but viewings did tried keeping updates told more viewings will take place never did And now told it is sold Very bad service I was probably the first to enquire I would not recommend these people or use them again Soon the property market will drop it always does and then I hope they fold up hooray...
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Sep 12,2014
Minithumbdown
By:
Sep 12,2014
2 people found
this helpful
My experience with Cedar Estates was quite painful. I decided to share it in the hopes that it might contribute to their reputation and make them realise what good customer service is. When i came to view the flat no one was there from Focus as i only met the current tenants and to me that was not a good first impression, secondly they have only give me one set of keys and one parking permit ADRIAN still requesting two parking permit and two sets of keys which i found it very cheeky. TO to...
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What agent could do to change your mind?
Too late as i will never use them and will never recommend them to any one other then to stay away from them.
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Jun 18,2014
Minithumbup
By:
Jun 18,2014
0 people found
this helpful
I cannot recommend Focus enough, especially Scott Morland. We used Scott to buy our property and he was so helpful and really moved the transaction along. He really went the extra mile by getting documents that we needed to exchange! He is always happy to speak with you and provide an update, and is very approachable. Definitely recommend!...
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Jun 12,2014
Minithumbup
By:
Jun 12,2014
0 people found
this helpful
We were very pleased with the excellent service we received when selling our property recently and in particular Scott was very proactive in moving things along and I think it was this way of working that enabled what became a difficult, and unusual, sale to complete. Thank you very much and we will be sure to use you again in the future....
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Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
Focus was the first estate agent I called to get a valuation done on my flat and came out better then some of the other estate agents. Scott gave me an information pack and the price. A few weeks later my flat had a couple of offers. So I went with the highest one. It was all well good getting the offer except the buyers solicitors who took a long time. I also can\'t thank Aron enough for all his hard work he had put into it. I would give focus 10/10 and would use them again...
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Apr 10,2014
Minithumbup
By:
Apr 10,2014
0 people found
this helpful
Just to say I have a brilliant experience with this agent. All issues dealt with quickly and friendly and helpful when try to locate property in slough. I did try a few agents by just walking through the door and they were the only ones to give me any time. Hence they got my business . I have dealt with various agents around the country and have found that most have treated me as I expect to be treated in a professional and friendly manner and focus have certainly been professional and friendl...
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Apr 04,2014
Minithumbup
By:
Apr 04,2014
0 people found
this helpful
Focus let two properties for us over an eight year period and were both efficient and incredibly helpful throughout. They managed the properties with great skill and always sorted things out with the minimum of fuss. They also sold two properties for us, and again were both effective and very helpful at all stages of the transactions....
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Mar 26,2014
Minithumbup
By:
Mar 26,2014
0 people found
this helpful
Perfect customer service! Couldn\'t ask for a better estate agent! Five and half years we\'ve been renting this property and they always put us as their main priority when there was something we needed help with. Couldn\'t thank them guys enough for their kindness!...
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Mar 01,2014
Minithumbdown
By:
Mar 01,2014
3 people found
this helpful
I rented a property with Focus Residential Estate Agent Slough. After the end of the my tenancy agreement they deducted whopping £285 from deposit as following Carpet Cleaning - £65, even though I cleaned carpets using Rug Doctor Cleaning - £65 , I cleaned the whole property spending whole day Excessive marks to walls - £75 , While living there, I reported about the marks to the landlord and he suggested me to clean with a damp cloth which I did however marks didn\'t go Marks t...
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By: Dave
Apr 23, 2015
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I had the same issue with the cleaning bill. Absolute nonsense.....
Feb 14,2014
Minithumbup
By:
Feb 14,2014
1 people found
this helpful
We searched far and wide looking for the perfect apartment in the SL1 area of a period over 3 months. Then I called Aaron and asked him to keep an eye out, he found one almost immediately and matched our specification down to the last brick. Throughout the transaction which took around 4 months to complete Aaron called me at least once a week to keep me informed of the vendors progress. A thoroughly professional individual who was honest, helpful, and polite (not your standard estate agent!). Al...
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Feb 07,2014
Minithumbup
By:
Feb 07,2014
0 people found
this helpful
Throughout the sale process Focus has been fantastic not only finding the right buyer for us but also following the whole process through to completion. We have had issue with our tenants which was let through another letting agency. Whilst trying to sell our property, Aaron Smith at Focus has been extremely helpful, he was always approachable and always kept us informed. I have to say that the support from Focus especially Aaron has helped so much as we live miles away and I could not fault ...
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Feb 06,2014
Minithumbdown
By:
Feb 06,2014
1 people found
this helpful
Terrible, Terrible Service.... Staff is rude. Took them ages to return my deposit and that too deductions were made without a valid reason. I would agree to comment mentioning "Robbers". This is their business ethic to rob tenants leaving the property. I was rushed into the flat which was not clean and was in a terrible state. My advise will be either not to use them at all or take all the pictures of the state you are moving in as they will rob you later. AVOID AVOID AVOI...
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By: Donna Sheppard
Mar 25, 2014
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I would be grateful if you could provide your name or the property address in order that I may respond.....
Jan 14,2014
Minithumbdown
By:
Jan 14,2014
1 people found
this helpful
When I first moved in there were a lot of wear and tear in this property never complained, it was very clear this property was not professionally cleaned without highlighting this to them I cleaned it myself, however during the 2 years I stayed there whenever there was a major problem they did fix it in fair time. When it came to moving out they were nice to me so as to make sure I allow viewings of thier next tenants, only for me to find out the HORRIBLE nature of Adrain Hoskins who spoke to be...
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What agent could do to change your mind?
Speak to me appropriately upon moving out and not be a bloody cheat when it comes to giving people back thier deposits
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By: Donna Sheppard
Mar 25, 2014
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It would be helpful to know which property you rented from us. All of the deposits that we hold are registered with the TDS - our membership number is GO2363, we usually hold between 900 - 1000 deposits at any time. All of the photographs we take at check out are date stamped - we do not produce photographs taken at "a different time" and we do not make charges for issues relating to fair wear & tear. Cleaning is not a matter of wear & tear. It is unfortunate that we....
Oct 24,2013
Minithumbup
By:
Oct 24,2013
0 people found
this helpful
We sold a property through Focus Residential. We initially met with Scott who came over to our property and talked us through the typical things to be made aware of regarding selling a property. He informed us that our property was in a prime location and advised that it would not take longer than 6-8 weeks to have an accepted offer on our property. He was right! As is the case with most people, we went with Focus Residential\'s recommended conveyancer. Unfortunately due to the economic clima...
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Was this helpful? Yes
Aug 04,2013
Minithumbup
By:
Aug 04,2013
0 people found
this helpful
I have been dealing with Adrian Hoskins for over 10 years now. He is extremely experiernced in the lettings business and has detailed knowledge of the properties we own. He offers sound practical advice on achievable rents and maintenance. Terri provides operational back-up on operational and maintenance. The prices offered are competitive and the service swift. We are very happy with the service we receive. The tenant also benefits....
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Jun 18,2013
Minithumbup
By:
Jun 18,2013
0 people found
this helpful
This company sold our property for us, they were easy to contact with any questions or queries I had unlike previous estate agents I have dealt with in the past. They seemed very professional and would not hesitate to recommend them....
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Nov 20,2012
Minithumbdown
By:
Nov 20,2012
4 people found
this helpful
rude, cheaters. They roobed me by taking my deposit. Please check in your inventory when you move in as they are cheaters dont rely on them....
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What agent could do to change your mind?
robbers
Was this helpful? Yes
Dec 06,2011
Minithumbdown
By:
Dec 06,2011
3 people found
this helpful
The agent is: * Unprofessional * Rude on all levels of staffing whether an agent, manager or director. * Pushy; was not able to allow access to property as was away with work and I had wanted to get the flat into a cleaner state, came to knock at the door with the agent and directory behind... and explained I'll call them when I'm ready... They then threatened we were in breach of contract despite making every other request once in my own time and once meaning I had to leave work early - th...
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Nov 22,2011
Minithumbdown
By:
Nov 22,2011
3 people found
this helpful
This agent arranged for a tenant to move in before I had a chance to check the state of the property from the last one. They then were 'late' in their sixth monthly check. My new tenant complained of damp but I was not informed of the state of the problem. When I went to visit my property I was shocked at the amount of mould etc. As I had no way of knowing when this had started I had to pay for all the redecorating etc. The lady who manages the let properties works limited hours so you ...
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What agent could do to change your mind?
1) Carried out checks when they said they would 2) Kept me informed about the true state of my property 3) Dealt with the checkout of the tenant in a more professional manner.
Was this helpful? Yes
By: Focus Residential
Dec 13, 2011
View all comments (1)
Dear N, Firstly I am genuinely sorry that you feel you had poor service, I acknowledge that we are quick to move new tenants in, often landlords are keen not to have a long void period in between tenants. If we did not leave enough time on this occasion then my apologies. Your tenant reported a problem with condensation and we immediately issued him with literature and explained the necessity to ventilate etc. However, you were awarded compensation from this tenants deposit in order to cov....
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Awards won by Focus Residential

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Adrian Hoskins - upload your photo Adrian Hoskins
5 reviews

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Terri Harrison - upload your photo Terri Harrison
2 reviews

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Aaron Smith - upload your photo Aaron Smith
12 reviews

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Scott Morland - upload your photo Scott Morland
8 reviews

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Katy Lyne - upload your photo Katy Lyne
1 reviews

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Aron Smith - upload your photo Aron Smith
1 reviews

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Emma Allen - upload your photo Emma Allen
1 reviews

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