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    Adrian Hoskins
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    Terri Harrison
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    Aaron Smith
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    Makrand Patil
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    Emma Allen
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    Rinah Walsh
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    Donna Sheppard
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    Dan Parnell
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    Charlie Aldridge
No description for branch.

16 Windsor Road
Slough
Berkshire
SL1 2EJ
01753770090

 
Website not available Properties for sale
Properties for rent
May 30,2017
Minithumbup
Makrand Patil
Terri Harrison
By:
May 30,2017
0 people found
this helpful
Katy and Terri are really helpful and listen to anything I have to say. Any problems I have had they have always got sorted for me I love living in my house...
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Comment on agent fees
Good
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By: Donna Sheppard
Jun 14, 2017
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Thank you Natalie for taking the time to review. Much appreciated. Regards, Donna ...
May 17,2017
Minithumbup
Makrand Patil
By:
May 17,2017
0 people found
this helpful
Focus is one of the best letting agent, I know Katy for more than 3 years, she is very quickly in sorting out the issue and good in response time. I am happy that I have got a rented house through Focus....
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Comment on agent fees
Agent fees is very reasonable
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By: Donna Sheppard
Jun 14, 2017
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Dear Anand - thank you for taking the time to review Katy - it is much appreciated. Regards Donna ...
May 15,2017
Minithumbdown
Makrand Patil
By:
May 15,2017
0 people found
this helpful
Good customer service and helpful customer service. Plenty of properties they have. That suits your needs and requirements. Good customer service and helpful customer service. Plenty of properties they have. That suits your needs and requirements. I re com mend...
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By: Donna Sheppard
Jun 14, 2017
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Thank you for taking the time to review Focus Residential - it is much appreciated. Best regards. Donna ...
May 13,2017
Minithumbup
Makrand Patil
By:
May 13,2017
0 people found
this helpful
I had a very pleasant experience working with Focus and Katy. They had a great property to offer that met all my requirements. I selected it within one visit. The price was within my budget. I didn't face any hassles with the paperwork. All in all, everything went smoothly....
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Comment on agent fees
Good
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By: Donna Sheppard
Jun 14, 2017
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I just wanted to say thank you for taking the time to review - we do appreciate it! ...
May 13,2017
Minithumbup
Makrand Patil
By:
May 13,2017
0 people found
this helpful
I've had an easy and pleasant experience with this agency. Katy has been outstanding with any issues I've come across. Always very friendly, reliable, proactive and quick to respond....
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Comment on agent fees
I think the fee's are reasonable and fair.
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By: Donna Sheppard
Jun 14, 2017
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Thank you very much for taking the time to review. ...
May 12,2017
Minithumbup
Makrand Patil
By:
May 12,2017
0 people found
this helpful
Really helpful and efficient took everything in consideration and was very quick to respond with everything in perfect detail. Easy to get hold off, really caring and great at her job...
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Comment on agent fees
I think the agent fees are reasonable
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By: Donna Sheppard
Jun 14, 2017
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Thank you very much for your review - it`s always appreciated when people take the time to write one. ...
May 12,2017
Minithumbup
Makrand Patil
By:
May 12,2017
0 people found
this helpful
I was very happy with how the process was completed from start to finish. Katy was aware of my situation and did her best to get the process done as quickly as possible. Would definitely recommend to friends or family....
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By: Donna Sheppard
Jun 14, 2017
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Thank you very much for your review - it is appreciated. ...
May 10,2017
Minithumbup
Adrian Hoskins
By:
May 10,2017
0 people found
this helpful
Thanks for support of Focus residential and Adrian over period of 1.5 years for assistance. Excellent communication and clear way of approaching the issues. No complaints at all. I had a stress free letting and handing over process for the two properties. Will surely recommend to rest....
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Comment on agent fees
I believe with the new rules coming in for the agent's fees would be handled differently. There fees is in line with market rates.
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By: Donna Sheppard
Jun 14, 2017
View all comments (1)
Thank you very much for your review - good luck in your new home. ...
Mar 11,2017
Minithumbdown
By:
Mar 11,2017
1 people found
this helpful
The worst,rude corrupt agency who would support the unfair landlord but not you even if you stay with them forever!!!! Instead of resolving and facilitating solution for necessary disrepair issues between you and the landlord,they would encourage the unfair landlord to carry on with all the evil and nastiness and would not even bother to treat you as a human....
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Comment on agent fees
All part of the greedy money making game!!They are very happy to see an old tenant leave out of distress and no support from them ONLY because they get an opportunity to charge someone else the admin fee and the commission from the landlord when an old tenant leaves and a new ones walks in!
Was this helpful? Yes
By: Donna Sheppard
Apr 21, 2017
View all comments (1)
Dear Alias - it would be helpful to know which property you rented through us. There is certainly nothing "corrupt or evil" about this agency - it is a shame that people who make these kind of allegations never give their name. Whilst writing, our administration fee is one of the lowest locally and we most certainly prefer long term tenancies rather than the re-letting that you suggest. We manage over 1000 tenancies a year and have very very few complaints. Regards Donna Sheppa ...
Apr 11,2016
Minithumbup
Aaron Smith
By:
Apr 11,2016
0 people found
this helpful
We were looking to sell a property which we had rented out for ten years and was not in an area we know well. We approached six agents using Zoopla and after discussing the prospective transaction, we rejected all of the corporate agents and had more detailed discussions with two locally-owned agencies. Scott Morland of Focus were clearly head and shoulders above any of the others in his local knowledge and his approach to dealing with the matter. His valuation was realistic and later proved...
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Comment on agent fees
A very reasonable fee was quoted providing that the service would prove to be excellent and it certainly was. Proof if any were needed that cutting corners ( like, for example, using celebrity-promoted internet estate agents ) is not a good idea : As in everything else in life, you get what you pay for.
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Mar 09,2016
Minithumbup
Makrand Patil
By:
Mar 09,2016
0 people found
this helpful
Very friendly and helpful person :) fast responding and sorting things out on time... I'm very happy and thankful that I had to deal with this kind of person.:)...
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Comment on agent fees
Not to bad
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Nov 20,2015
Minithumbup
Aaron Smith
By:
Nov 20,2015
0 people found
this helpful
I dealt with Focus for the sale of a flat in Slough. From day 1 Aaron was a great support, he went above and beyond to support me since I don't live in the area and kept me informed of the progress and was on top of the deal through the progress. I would definitely recommend Focus and Aaron to anyone looking for a frustration-free sale. Regards A2...
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Nov 16,2015
Minithumbup
Emma Allen
By:
Nov 16,2015
0 people found
this helpful
I am really happy to get in touch with Focus residential. They are very helpful and Emma helped me in most of situations whenever I reached Focus office with my problems. For eg; leakage under wash basin, Central heater remote controller replacement and vacuum cleaner replacement. And they also agreed to extend my stay in same property with most supports. Thanks a lot to Emma and all Focus group members....
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Nov 14,2015
Minithumbup
Aaron Smith
By:
Nov 14,2015
0 people found
this helpful
Started selling of property with Scott, then passed onto Aaron. Both agents were responsive and kept me updated on the progress of my sale. As with all things, at first I was apprehensive that Focus would not able to find me a buyer in the time that they stated, but they lived up to their promise. Very impressed all round....
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Comment on agent fees
I have to give a neutral answer here and say that the fees were fair, but it would be better if there were no fees :)
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Nov 09,2015
Minithumbup
Aaron Smith
By:
Nov 09,2015
0 people found
this helpful
Focus are professional, honest and go our of their way to ensure things happen. There was good communication throughout the sale and I knew exactly what was happening (or not!). This turned out to be a difficult sale and they kept chasing until completion, dealing with the buyer, seller and solicitors....
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Nov 04,2015
Minithumbup
By:
Nov 04,2015
0 people found
this helpful
Overall a positive experience, kept me updated at all times. So no complaints. I can recoome d to my friends....
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Nov 02,2015
Minithumbup
Aaron Smith
Adrian Hoskins
By:
Nov 02,2015
0 people found
this helpful
We had dealings with Adrian, Donna and Terri at Focus who have been our letting agents for over ten years for some of our properties. Focus have been instrumental in assisting us to purchase a property that we were looking to purchase for some time. They informed us as soon as the property became available on the market. Aaron Smith patiently took personal ownership from the start and worked hard behind the scenes in liaising with the solicitors, vendor and also discussing the technicalities of ...
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Oct 28,2015
Minithumbup
Aaron Smith
By:
Oct 28,2015
0 people found
this helpful
I chose Focus to sell my flat as they had sold my previous property (a number of years before.) Focus agreed with me a sale price that I was happy with and also suggested a local Solicitor who turned to out to be efficient and a reasonable price! Putting the property "on the market", they were quickly able to attract the interest of a number of potential buyers. They then advised me on the best potential bid/buyer, to whom I then sold the property. The whole sale was fairly painless...
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Sep 29,2015
Minithumbdown
Adrian Hoskins
Terri Harrison
By:
Sep 29,2015
1 people found
this helpful
Outrageous customer service, very disorganised, negative and unhelpful. When dealing with you on the phone very rude and behave like they're doing you a favour. Never again. Avoid this agency. They will blame you for absolutely everything and never do anything to help you when something breaks down. Really they could use some communication and customer service training but they would never consider any as they are too proud and always look down at you when you walk into their branch....
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What agent could do to change your mind?
Far too late for that really. They could change in the future do they don't cause unnecessary trouble to other people. Employ someone who can smile and actually wants to do this job. These guys just sit there and hardly look at you when you walk in then make you wait while putting their shoes back on that they left under the desk. Riddiculius.
Attached Files
Comment on agent fees
Not relevant since fees were agreed with the landlord.
Was this helpful? Yes
Aug 22,2015
Minithumbdown
Adrian Hoskins
By:
Aug 22,2015
2 people found
this helpful
they were most unprofessional, lazy, lair people I ever had dealing with. if you want to enjoy the property don't go to this agency. There are plenty of other good agency in slough they charge a little bit more but you get good service....
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Jun 26,2015
Minithumbdown
Aaron Smith
By:
Jun 26,2015
2 people found
this helpful
The above property came up for sale sent an alert by Zoopla phoned straight away phoned details taken by agent They said when viewings came up they will ring no ring viewing took place but viewings did tried keeping updates told more viewings will take place never did And now told it is sold Very bad service I was probably the first to enquire I would not recommend these people or use them again Soon the property market will drop it always does and then I hope they fold up hooray...
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Sep 12,2014
Minithumbdown
By:
Sep 12,2014
3 people found
this helpful
My experience with Cedar Estates was quite painful. I decided to share it in the hopes that it might contribute to their reputation and make them realise what good customer service is. When i came to view the flat no one was there from Focus as i only met the current tenants and to me that was not a good first impression, secondly they have only give me one set of keys and one parking permit ADRIAN still requesting two parking permit and two sets of keys which i found it very cheeky. TO to...
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What agent could do to change your mind?
Too late as i will never use them and will never recommend them to any one other then to stay away from them.
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Jun 18,2014
Minithumbup
By:
Jun 18,2014
0 people found
this helpful
I cannot recommend Focus enough, especially Scott Morland. We used Scott to buy our property and he was so helpful and really moved the transaction along. He really went the extra mile by getting documents that we needed to exchange! He is always happy to speak with you and provide an update, and is very approachable. Definitely recommend!...
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Jun 12,2014
Minithumbup
By:
Jun 12,2014
0 people found
this helpful
We were very pleased with the excellent service we received when selling our property recently and in particular Scott was very proactive in moving things along and I think it was this way of working that enabled what became a difficult, and unusual, sale to complete. Thank you very much and we will be sure to use you again in the future....
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Apr 30,2014
Minithumbup
Aaron Smith
By:
Apr 30,2014
0 people found
this helpful
Focus was the first estate agent I called to get a valuation done on my flat and came out better then some of the other estate agents. Scott gave me an information pack and the price. A few weeks later my flat had a couple of offers. So I went with the highest one. It was all well good getting the offer except the buyers solicitors who took a long time. I also can\'t thank Aron enough for all his hard work he had put into it. I would give focus 10/10 and would use them again...
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Apr 10,2014
Minithumbup
By:
Apr 10,2014
0 people found
this helpful
Just to say I have a brilliant experience with this agent. All issues dealt with quickly and friendly and helpful when try to locate property in slough. I did try a few agents by just walking through the door and they were the only ones to give me any time. Hence they got my business . I have dealt with various agents around the country and have found that most have treated me as I expect to be treated in a professional and friendly manner and focus have certainly been professional and friendl...
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Apr 04,2014
Minithumbup
By:
Apr 04,2014
0 people found
this helpful
Focus let two properties for us over an eight year period and were both efficient and incredibly helpful throughout. They managed the properties with great skill and always sorted things out with the minimum of fuss. They also sold two properties for us, and again were both effective and very helpful at all stages of the transactions....
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Mar 26,2014
Minithumbup
Adrian Hoskins
Aaron Smith
By:
Mar 26,2014
0 people found
this helpful
Perfect customer service! Couldn\'t ask for a better estate agent! Five and half years we\'ve been renting this property and they always put us as their main priority when there was something we needed help with. Couldn\'t thank them guys enough for their kindness!...
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Mar 01,2014
Minithumbdown
By:
Mar 01,2014
4 people found
this helpful
I rented a property with Focus Residential Estate Agent Slough. After the end of the my tenancy agreement they deducted whopping £285 from deposit as following Carpet Cleaning - £65, even though I cleaned carpets using Rug Doctor Cleaning - £65 , I cleaned the whole property spending whole day Excessive marks to walls - £75 , While living there, I reported about the marks to the landlord and he suggested me to clean with a damp cloth which I did however marks didn\'t...
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By: Dave
Apr 23, 2015
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I had the same issue with the cleaning bill. Absolute nonsense. ...
Feb 14,2014
Minithumbup
Aaron Smith
By:
Feb 14,2014
1 people found
this helpful
We searched far and wide looking for the perfect apartment in the SL1 area of a period over 3 months. Then I called Aaron and asked him to keep an eye out, he found one almost immediately and matched our specification down to the last brick. Throughout the transaction which took around 4 months to complete Aaron called me at least once a week to keep me informed of the vendors progress. A thoroughly professional individual who was honest, helpful, and polite (not your standard estate agent!). Al...
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Areas covered
  • SL1

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17 1 12 16 10 0 4 0 0 1

Job vacancies

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Agent Fees

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Last updated at 4:16 PM 21/06/2017 by Charlie Aldridge

Complaints Procedure

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Last updated at 4:16 PM 21/06/2017 by Charlie Aldridge

Awards won by Focus Residential

Individual Branch Awards

Slough, SL1 2EJ

Adrian Hoskins - upload your photo Adrian Hoskins
6 reviews

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Terri Harrison - upload your photo Terri Harrison
3 reviews

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Aaron Smith - upload your photo Aaron Smith
12 reviews

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Makrand Patil - no image available Makrand Patil
Project Manager
8 reviews

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Emma Allen - upload your photo Emma Allen
1 reviews

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Rinah Walsh - no image available Rinah Walsh
0 reviews

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Donna Sheppard - no image available Donna Sheppard
0 reviews

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Dan Parnell - no image available Dan Parnell
0 reviews

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Charlie Aldridge - no image available Charlie Aldridge
0 reviews

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