Properties Glasgow - Infiniti Properties
  • Elaine Macdonald
    Elaine Macdonald
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    Claire McColl
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    Gail Robertson
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    Gareth Steven
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19 James Watt Place
East Kilbride,Glasgow
South Lanarkshire
G74 5HG
01355 590 770

 
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Properties for sale
Properties for rent
Nov 16,2015
Minithumbup
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Nov 16,2015
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I can't recommend Elaine and her team highly enough. They are so helpful and go that extra mile. Nothing is ever a problem for them and the take the hassle out of letting. Well done Elaine, Clare and Gareth keep it up...
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Jan 21,2015
Minithumbup
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Jan 21,2015
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Great communication from the beginning. Very pleasant and professional staff! Not had any problems with them in regards to renting....
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By: Elaine Macdonald
Jan 22, 2015
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Stephanie, Thank you for your kind words, delighted to hear you are satisfied with our level of service. Our hard work being appreciated makes it all worth while and puts a wee smile on our faces!! Thanks again and look forward to working with you over your tenancy Elaine and the team....
Nov 19,2014
Minithumbup
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Nov 19,2014
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I just wanted to take the opportunity to thank everyone at First Avenue Properties for the excellent service that they provide. When Elaine came to assess the flat for rental she was punctual, courteous, helpful and friendly. After placing my property with First Avenue Properties,, within a week it was rented. Fantastic service! Whenever I've called the office and spoken to either Elaine, Gail or Claire, it's always been a pleasure and its very refreshing to deal with such a profession...
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By: And Devlin
Feb 25, 2016
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I have rented a house from First Avenue Properties for 9yrs,I have nothing but praise for the very efficient and friendly service that they all provide. Thank you .....
Nov 11,2014
Minithumbup
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Nov 11,2014
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I utilised First Avenue to sell my property in Glasgow. I chose them because not only did they provide me a great price for the level of service I would receive & did but Elaine was more knowledgeable and honest than any other estate agent that crossed my threshold. I am more than satisfied with the service and attention I received and would not hesitate to sell another property through First Avenue....
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Comment on agent fees
Fees were more than reasonable for the level of service received especially in comparison to other estate agents.
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By: Elaine Macdonald
Nov 29, 2014
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We are very glad you feel our service provided good value for money. First Avenue Properties are relatively new to the estate agency arena but we're delighted with our accomplishments to date. Thank you for your custom it was a pleasure to deal with your property. Elaine and the Team....
Oct 31,2014
Minithumbup
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Oct 31,2014
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Extremely pleased with the service I receive from First Avenue Properties. Always professional, they take the worry out of letting my property. It's very reassuring to know that all potential tenants are referenced and credit checked, videos and detailed reports are carried out on the condition of the property before and after a tenancy (which gives added security to both parties). Can't fault them....
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Oct 26,2014
Minithumbup
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Oct 26,2014
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This was my first time letting a property, Elaine was helpful and very flexible I feel I recieved a service tailored to my needs which I do not think I would have achieved if I'd gone with a big letting agency. The company is very receptive to feed back and the office responds promptly to my enquiries. I'm very satisfied with first avenue properties and hope this will be a long standing relationship. I would highly recommend them, in particular to any first time landlord as the support and guid...
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Comment on agent fees
Fees are very reasonable indeed and also a fee waiver if you refer someon o them and the let out thier property which is very generous. I investigated other big letting agents and thier were lot of hidden fees and compulsory fees such as \"compliance\" which was jus nonsense. First avenue will always get you the best quotes for any works needing done on your property.
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By: Elaine Macdonald
Dec 15, 2014
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Ez, Thank you so much for taking time out to write this glowing review on our agency, it means a lot to us to be recognised for the extra effort we put in. Also thank you for your recommendations of business to our company, as you pointed out we are now rewarding our customers for their recommendations and this has proved mutually beneficial for a lot of our customers. I think yours is still the most random tenant selection process I have been through to date! Very entrepreneurial on your si....
Oct 24,2014
Minithumbup
By:
Oct 24,2014
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I rented a flat from First Avenue properties. The process to get accepted as a tenant was a little longwinded but Elaine kept me informed throughout. The property itself was fantastic, and at an excellent price. Repairs were carried out to a high standard. When vacating the property Elaine came to show prospective tenants round, making the whole process a lot easier for me. She even arranged for my deposit to be paid to my account before I left. I have rented a few properties since an...
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By: Elaine Macdonald
Dec 15, 2014
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Miss LM, Thanks for taking the time out to review our company, you were a great tenant and we are always delighted to get positive feedback. Our reference process can sometimes be a bit drawn out as we rely on others to get back to us in a timely fashion with relevant previous references so it is frustrating on all fronts that this waiting game is often outwith our control. Delighted you stuck with it and became a tenant, this reference process is essential part of ensuring the quality of ou....
Oct 20,2014
Minithumbup
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Oct 20,2014
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I've had trouble letting this flat for years and the last Agent really didn't help. FAP have managed to get a great deal on the rent and I have been impressed with the detailed condition survey particulars. Lets hope it gets returned in the same condition....
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By: Elaine Macdonald
Nov 29, 2014
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We were delighted to take on this property and subsequent property added from your portfolio. The new inventory process is to assist our office in helping to improve upon exactly the point you raise, condition of property. This is important to us and we have found the best route is to prepare an in depth report. This provides us and the tenants with an accurate record of property condition at check in, removing dubiety about how we expect it should therefore be returned. Our repairs bills se....
Oct 17,2014
Minithumbup
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Oct 17,2014
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I was looking for a reputable agency to find me a new tenant for my house and decided to use First Avenue Properties. I have previously used a couple of estate agencies before and have been really disappointed with their service. However, the service from Elaine and Claire has been exceptional. Nothing has been too much trouble for them and they are always at the end of the phone to assist with any queries I have. They found me a fabulous tenant who has kept the property immaculate and they ...
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By: Elaine Macdonald
Nov 28, 2014
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We are glad that our Tenant Find product surpassed your previous lettings experiences! Thank you for taking time out to write about your experience. They are great tenants and seem very settled in the property, if you ever need any other guidance during the tenancy or help just let us know. Great Buy to let property you have, the property is very smart and that huge back garden is a real plus! Thanks again Elaine....
Oct 16,2014
Minithumbup
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Oct 16,2014
0 people found
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Super Property Agency. Incredibly informative (even before being asked), accommodating to all your needs, very fast response times. Unlike many estate agents, First Avenue are not pushy and try to find exactly what you need based on your requirements (I had difficult and very specific requirements). On a personal level, they are amazingly friendly and certainly helped my long distance move one month ago enormously - they are always there to answer any question no matter what it is (what g...
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By: Elaine Macdonald
Oct 17, 2014
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Jess, Thank you so much for your kind words and taking the time to write this amazing review, we are very grateful. We would like to thank you for your patience while we sorted out the teething issues in the property. Gail and Claire are very taken with your cats in particular the new kitten so if they ever go missing check the office first! Thanks again for your custom, for being a great tenant and for taking time to review our company it is very much appreciated. Kind Regards, ....
Oct 16,2014
Minithumbup
By:
Oct 16,2014
0 people found
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The team at First Avenue took care of everything from start to finish even sorted out my self inflicted toilet seat trauma. Very professional service have recommended them to several of my friends. All in all made being a first time landlord a painless process . Definitely the best around....
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By: Elaine Macdonald
Oct 17, 2014
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Heather, Thank you so much for your kind words, your business and the business you have referred onto us it is all very much appreciated. We love the trip down to Ardrossan to visit and inspect your property, the views are second to none. However yes, we would professionally advise that you never attempt to fix a toilet again as this is obviously not your forte! Kidding aside we are very grateful for the way you sing our praises to your friends it is very much appreciated. Kind regards ....
Oct 16,2014
Minithumbup
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Oct 16,2014
0 people found
this helpful
Having recently moved to this property from a previous property let through a nationwide chain, I have had nothing but good experiences dealing with First Avenue Properties. They are a small, local agency and I have found them to be diligent and thorough. They were helpful throughout the application and moving process, and any issues I have had with the property have been quickly dealt with. It has been easy to contact them via either phone or e-mail - in stark contrast to previous letting agenc...
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By: Elaine Macdonald
Oct 17, 2014
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Stephen, We are delighted to have you as a tenant, we hope you stay with our agency for the foreseeable as we are delighted with the way you conduct your tenancy. lovely people in properties make our job a lot easier. Thank you so much for your custom and for taking time to write this glowing review it means a lot to us and our team to be recognised for our continued efforts. Thanks again Elaine....
Oct 15,2014
Minithumbup
By:
Oct 15,2014
0 people found
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First avenue properties have been a great help from the start, I was able to view the property almost immediately and moved in a few days later. The property is excellent in a quiet area and is a lovely flat, if I have ever had a problem or has been sorted almost immediately. Claire and Elaine are very approachable and helpful, I would highly recommend them and and there tenancies....
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By: Elaine Macdonald
Oct 15, 2014
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Shannon, Thanks so much for taking the time to review our company and for the glowing report, glad you have had a great experience with our agency as that is what we aim for every time. Also thank you for taking such good care of your property we really appreciate your custom and continued support. Kind Regards All the team at First Avenue Properties....
Jul 21,2014
Minithumbup
By:
Jul 21,2014
0 people found
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The process to be accepted as a tenant was long and tidious but the First Avenue Properties'staff were very helpful They were also great to insure that the flat was ready with all the furniture we had agreed on. The flat was in perfect condition when I moved in. The few times I called to inform of minor problems to be fixed, everyone was always pleasant, efficient and quick to solve problems! Overall it was a great experience to rent a flat from First Avenue Properties....
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By: Elaine Macdonald
Jul 24, 2014
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Satisfied Tenant, Thanks so much for your kind words, we can only apologise that you found the application process tedious and long, we are really focused on sourcing the best tenants for our landlords and we had limited UK based information for your application to go on. However, we are delighted you stuck with us and sorted out the reference and application as you were a joy to deal with and left the property in immaculate condition and how we would like to present a property to a new tena....
Jul 21,2014
Minithumbup
By:
Jul 21,2014
0 people found
this helpful
The process to be accepted as a tenant was long and tidious but the First Avenue Properties'staff were very helpful They were also great to insure that the flat was ready with all the furniture we had agreed on. The flat was in perfect condition when I moved in. The few times I called to inform of minor problems to be fixed, everyone was always pleasant, efficient and quick to solve problems! Overall it was a great experience to rent a flat from First Avenue Properties....
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Apr 04,2014
Minithumbup
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Apr 04,2014
0 people found
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Great company ! I had just left a terrible and unprofessional ageny before moving to first avenue properties . I was pleasantly surprised with how genuine the team were . Would happily recommend to both tennants and landlords to go through this company . We loved our house and only left the company to take a house next to our childrens school, otherwise we would definitely still be there ....
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By: Elaine Macdonald
Apr 09, 2014
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Audrey, We are sorry we did not have a property in the area you needed as you were fabulous tenants and it was great working with you. Best of luck with the new edition to the family and all the very best for your new home. You are my idol moving home with a one week old baby, that takes organisation and a whole lot of caffine!! Thanks Again Elaine....
Mar 27,2014
Minithumbup
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Mar 27,2014
0 people found
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Agent does everything she is fantastic. Most helpful, organised at every process for renting from preparing the property to looking after tenants while consciously keeping my costs down. Well worth the management fee. Worth twice as much but don\'t tell her....
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By: Elaine Macdonald
Mar 27, 2014
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Gerry, I will be putting up your fees to double as of this month!! Only kidding, glad you are happy with our service, for me organising the chaos is always entertaining. Delighted to have you and your property portfolio on our books. Also thank you for recommending us to your sister in law. Enjoy the golf course we will try not to call when it is sunny so as not to disturb you. Thanks for taking time out to review our agency.....
Mar 17,2014
Minithumbup
By:
Mar 17,2014
0 people found
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From beginning to end I have had excellent service. On the two occasions I have needed repairs done, they were carried out within hours of me calling. Regular checks are not only good for the owner, but for me too. Staff are friendly and professional. I have rented in the private sector before and this company are the best by far....
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By: Elaine Macdonald
Mar 17, 2014
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Thanks Marie! You are a dream tenant, your property is always immaculate. Thank you so much for taking time out to write a review it makes all the hard work and effort our team put in feel very worthwhile.....
Dec 05,2013
Minithumbup
By:
Dec 05,2013
0 people found
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Having initially had several estate agents view the property we selected First Avenue Properties to manage the sale as they had a genuine and honest approach leaving us certain that they would do an excellent job. They maintained the highest standards of professionalism through the selling process and kept us informed in all aspects of the sale. They achieved full market value on the sale of the home and I cannot recommend them highly enough. Elaine demonstrated a personal approach to our requ...
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By: First Ave Props
Dec 09, 2013
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Derek, Thank you for taking time out to write this review, the new owners are delighted with their property and it is really nice that the house will once again be filled with a large family! Thanks again for your business. Like you we were delighted with the results of marketing your property for you. Elaine Macdonald....
Dec 05,2013
Minithumbup
By:
Dec 05,2013
0 people found
this helpful
I have been a tenant of first avenue property for 3 years. After having such a terrible time with a previous agency (bensons), I was nervous and cautious when I moved in. However, first avenue have been outstanding. Any issues or problems that have came up have been dealt with immediately. I feel all aspects are handled professionally and somehow with a personal touch that has left me feeling quite cared for instead of inspected and scrutinised. I would recommend first avenue to any future te...
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By: ElaineMacd
Dec 09, 2013
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Louise, Thanks for taking time to write us a review. We are delighted you are happy with your experience at First Avenue Properties and also your landlord is pleased to have such a great tenant resident in his house. Thanks for looking after the property and being a prompt payer and contacting our contractors back swiftly for any maintenance. Tenants like you make our job worthwhile!! Elaine Macdonald....
Sep 03,2013
Minithumbup
By:
Sep 03,2013
0 people found
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This is my first experience of letting my property and was nervous about handing it over to a letting agent however I can categorically say its been the best decision I\'ve ever made! Elaine genuinely cares about her business and her customers - she demonstrates this by going above and beyond expectations. It\'s a very personal service and it has been 100% problem free. I can\'t recommend first avenue properties enough!...
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By: ElaineMacd
Sep 10, 2013
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Marie D, Thank you so much for your glowing review, it makes all the hard work worth while when people have a first class experience with us, as that is what we are aiming for every time. We are delighted to have you and your property on board with us at First Avenue Properties and understand it is a stressful time which I am delighted to hear we smoothed out for you. Thanks again for taking the time out and commenting on our services! Elaine Macdonald PS We are glad we didn't have....
Aug 25,2013
Minithumbup
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Aug 25,2013
0 people found
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I am letting my flat out for the first time through First Avenue properties. Being a first time landlady I entered the process with some trepidation, however with the help and efficiency of Elaine I can honestly say the whole process has been painless. Within three days of advertising the property Elaine found me a fabulous tenant and has guided me every step of the way with the letting process, dealing with everything very quickly and professionally. The monthly management fee has been worth ...
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By: ElaineMacd
Sep 13, 2013
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TinselMonkey, Thanks for your support and for taking the time to write a review, we are very glad to have you and your property on board with us, we are glad you find the management fee worthwhile. The tenant loves your property and seems to have settled there very well. Thanks again for your continued support and for choosing First Avenue Properties Elaine....
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Awards won by First Avenue Properties

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Glasgow, G74 5HG

Elaine Macdonald Elaine Macdonald
Director
9 reviews

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Claire McColl - upload your photo Claire McColl
6 reviews

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Gail Robertson - upload your photo Gail Robertson
4 reviews

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Gareth Steven - no image available Gareth Steven
Office Manager
0 reviews

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