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Nov 27,2015
Minithumbup
By:
Nov 27,2015
Featured Review
0 people found
this helpful
While FineHolm in general just shows a lot of professionalism and class, Taryn was incredible at communicating with us and breaking down the letting process into smaller steps. I've never discussed with an agent that responds so fast to questions. He made us go from mild desperation (that we're never going to find a property) to maximum relief in our cosy new flat. I would definitely recommend anyone looking to rent a property in Glasgow to get in touch with FineHolm, and especially Taryn Brown....
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Dec 17,2015
Minithumbup
By:
Dec 17,2015
Featured Review
0 people found
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Not expecting anything else than the service I got from the two members of staff named above. Thanks a lot...
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Comment on agent fees
I think β€š£199 ,β€š£99,10% commission seems to be a bit much,in totalβ€š£710 for 1 year.espcially the β€š£99 at the end of tenancy.
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By: Karen
Feb 15, 2016
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Thank you for the review....
Jan 06,2016
Minithumbup
By:
Jan 06,2016
Featured Review
0 people found
this helpful
Arranging the annual gas safety check can be time consuming & sometimes difficult to get a reliable plumber. Linda took all the hassle away & sorted it efficiently in a friendly way. This allowed me to relax over the festive period and not worry about arranging such an important check....
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Comment on agent fees
β€š£59 for the gas safety check is reasonable & competitive.
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By: Linda Thomson
Feb 15, 2016
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Hello Danny, thanks for the kind review, much appreciated.....
Jan 18,2016
Minithumbup
By:
Jan 18,2016
Featured Review
0 people found
this helpful
Gemma, Karen and all the staff were a pleasure to deal with at all times. On this occasion I was a tenant in one of their managed properties but as a registered landlord myself, I would also recommend their services for the professionalism and attention to detail that they have shown....
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Comment on agent fees
No problem
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By: Karen
Jan 19, 2016
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Thank you Mark....
Jan 18,2016
Minithumbup
By:
Jan 18,2016
Featured Review
0 people found
this helpful
I want to write a review as a thank you to Gemma Watson as our maintenance manager of property we are renting,she is understanding,helpful,comunication with her it's really fast and she helped to solve our problem really fast,as we are really appreciate that .I would definitely recommend her for other tenants....
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Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
Have a good experience with Fineholm. I had interact with Kim for my tenancy agreement and she was very helpful. She has replied in no time for my all query and guide me for tenancy process....
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Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
Excellent service in terms of looking after property, ensuring good quality contractors, etc. Property let promptly and no problems so far with rent payments. Occasionally overly cautious about allocating appropriate costs to tenants....
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Comment on agent fees
Fees seem reasonable (I have little knowledge of what is normal)
Was this helpful? Yes
Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
this helpful
Taryn was very helpful throughout the entire process. He answered all my questions himself whenever possible and if he had to find out information from someone else he did so quickly and got back to me as swiftly as he could....
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Comment on agent fees
No fees
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Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
this helpful
I've only been renting for about a week but had a few maintenance issues upon moving in. Stacey has been so helpful and efficient, as well most of the team I've dealt with, and it has been such a breath of fresh air compared to other letting agencies. Based on my experiences so far I would highly recommend Fineholm....
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Comment on agent fees
Standard
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By: Stacey
Nov 17, 2016
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Hi Jenna, many thanks for your kind review.....
Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
Extremely happy with the service provided by Fineholm. They were totally professional and efficient from start to finish. Nothing was too much trouble in assisting us and they certainly went that 'extra mile'. A real pleasure to deal with and would highly recommend this organisation....
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Comment on agent fees
Very reasonable indeed
Was this helpful? Yes
Nov 05,2016
Minithumbdown
By:
Nov 05,2016
0 people found
this helpful
Fineholm's system for organising maintenance and repairs is slow and completely inadequate. We feel abandoned by them when we need something urgently. Since moving to this property it has taken two months to get hot water and we have been left for a month with out a fridge. We were ignored and pushed aside, leaving no options for storing food other than the windowsill. I hope they can listen more to the needs of the tenants rather than sending one repairman a week. I feel we are not being too de...
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Comment on agent fees
I don't understand what they are being paid for.
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
While our letting process involved setbacks and a few hurdles to overcome Taryn was excellent in helping us each step of the way. He broke down the process we had to go through into easy to follow steps which made the entire thing much easier to understand and quicker to complete and I would recommend him to any other would be letters....
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Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
Taryn was very prompt and professional during the whole process, which was very reassuring for us been first time tenants in the UK....
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Oct 26,2016
Minithumbup
By:
Oct 26,2016
0 people found
this helpful
My daughter recently took up a tenancy through Fineholm and I wanted to thank Taryn for all his help and assistance throughout the process. The experience was very professional and everything was done in a timely and efficient manner. Post move in there were a few minor issues with the flat which have been agreed and sorted very quickly and with absolutely no fuss. Thanks to Stacey for her help with these and her ongoing support. Tim....
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By: Stacey
Oct 27, 2016
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Thank you very much for your kind comments.....
Oct 25,2016
Minithumbup
By:
Oct 25,2016
0 people found
this helpful
Taryn and all the Fineholm agency is really helpful, friendly and well experienced! He answers my questions and help me with the new flat by Fineholm!! I really apprraciate his communication and his experience!! I filly recommend Taryn and the whole Fineholm tram!...
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Oct 24,2016
Minithumbup
By:
Oct 24,2016
0 people found
this helpful
The staff at FineHolm have always been helpful and easy to contact, but recently Taryn helped work through a few questions and concerns I had. Within 2 hours we had sorted all my questions with the landlord and approved all the changes I was looking for. I was kept in touch every step of the way and overall it was excellent customer service!...
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By: taryn
Oct 24, 2016
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thank you very much for your kind words and i was more than happy to help you.....
Oct 14,2016
Minithumbup
By:
Oct 14,2016
0 people found
this helpful
My husband and I came to the Glasgow Branch to review our new tenancy with Fineholm. Everyone was very polite and welcoming. We were seen very promptly by Linda and Annie. Annie was very knowledgeable and made sure we had all the info we needed as we signed the lease to our new rented property. Annie was also very friendly and made us feel welcome. We are very happy with how smoothly the whole process went and everything was easy to understand....
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By: Annie
Oct 14, 2016
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Hi Emma, thank you for your lovely comments, it was lovely to meet you both and a pleasure to conduct your move in this week. We hope you settle in well and wish you all the best in your new home. Kind Regards Annie & Linda.....
Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
this helpful
We have had a rental flat in Central Glasgow with Fineholm for a number of years all of which was dealt with extremely professionally. We then decided to sell our property which Fineholm dealt with expertly from start to finish. Thanks to Laura, Caroline and the team for a fantastic service....
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Comment on agent fees
Agents fees were fairly standard and well worth it for quality service provided.
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By: Laura Beard
Oct 11, 2016
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Dear Mr Barrs, thank you so much for posting this review, it is much appreciated. We are very pleased that the sale has finally gone through. Kind regards Laura....
Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
this helpful
I recommend Taryn Brown as an agent. I found him extremaly helpful with issues I had. He answers emails within minutes and always finds a solution. He gives great advice for both tenant and landlord. Just wish he smiles a bit more :)...
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Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
Angie was extremely helpful during my tenancy. Any maintenance matter was quickly taken up and she would be sure it was resolved satisfactorily. At the end of my tenancy, Angie was particularly helpful with advice and guidance, which was greatly appreciated....
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Comment on agent fees
Very good
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By: Angie McIntosh
Oct 07, 2016
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Thanks very much for the great review and thanks for being such a great tenant.....
Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
this helpful
I have recently moved into a flat rented through Fineholm and i had 2-3 maintenance issues in the first 2 months. I received an excellent service from Stacey. I am impressed with the speed and the accuracy of all her replies in our communication as usually communication is the biggest problem when dealing with property agents. All problems were fixed without any assistance from myself. Many thanks to Stacey for all the assistance. I would definitely recommend her as a property agent....
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By: Stacey
Oct 12, 2016
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Many thanks for your kind review its much appreciated.....
Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
this helpful
Linda is a great example of what good customer service should be. She is always soooo helpful when I need something related to the maintenance of our flat. Such a wonderful and positive person as well. I loved the communication with her. Therefore, I would definitely recommend her to anyone who may need her services. Thanks Linda for all your help :)...
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Comment on agent fees
Fees N/A for this service
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Oct 03,2016
Minithumbup
By:
Oct 03,2016
0 people found
this helpful
Leanne and Stacey worked together quickly and efficiently to ask our landlord to purchase a dehumidifier for our flat. This was very important to us since my flatmate and I have both suffered respirator problems in the past and feared that continuous exposure to mould could be harmful in the long run....
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By: Stacey
Oct 03, 2016
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Hi Morika, thank you for your comments.....
Sep 29,2016
Minithumbup
By:
Sep 29,2016
0 people found
this helpful
Thanks for helping me to find my comfy flat.Overall it was a smooth and pleasant experience .Fast replies over mail, very friendly and helpful. Would definitely recommend.Thank you Taryn....
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Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
Exceptional,first class and unbelievable service and advice from Taryn and Annie, for what has been a truly stressful time for our family,I cannot thank you both enough for all your help and professionalism in helping us lease our new home and what a Fine Holm it is tooooooo! Γ°ΕΈΛœβ‚¬ We appreciate all that you have done for us,what a fantastic team you have at Union St, Glasgow...
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Comment on agent fees
Worth every penny if not more!
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By: Annie
Sep 19, 2016
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Thank you for posting such a lovely review Izzy! Both Taryn and I are delighted that you were happy with the service provided and we wish you and your family all the best in your new home.......
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
Taryn has been very helpful during the processing of renting my flat. He kept me always updated and everything was dealt smoothly and efficiently....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
I have been dealing with Taryn regarding my property for a few weeks now and during the full process, he kept me fully informed in what was happening. I couldn't ask for a better representative from Fineholm than Taryn. Great customer experience. Thank you again! Complete 5* treatment....
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Comment on agent fees
N/A
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By: taryn
Sep 19, 2016
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Thanks Becky and hope you enjoy your stay at Cessnock Rd....
Sep 13,2016
Minithumbup
By:
Sep 13,2016
0 people found
this helpful
Kim was very patient explaining us everything and was comprehensive with our situation and issues. She helped us in all the ways possible....
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Comment on agent fees
No fees, except 10 pounds for helping us with the credit check, something that we couldn't make because of our recent arrival to the UK
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By: Kim Cowan
Sep 21, 2016
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Thanks very much for the positive review! Hope you are settling in to the flat nicely!....
Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
Angie is a great Maintenance Manager. She is always extremely helpful and professional. She deals with all issues promptly too....
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Comment on agent fees
The fees are very competitive.
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By: Angie
Sep 16, 2016
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Thanks very much for the review. I'm glad that you are happy with the service.....
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
Excellent service from the team at Fineholm who have let my property for 3 years then handled its marketing and sale. Great communication by email and there was always someone available to discuss any issues by phone. Caroline and Laura were both incredibly helpful in organising the marketing and sale, hard working and professional. I would not hesitate to recommend Fineholm to prospective landlords or sellers....
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By: Laura Beard
Sep 07, 2016
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Dear Libby, thank you for posting such a lovely review, we are delighted everything went smoothly. Kind Regards Laura....
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
Excellent service from the team at Fineholm who have let my property for 3 years then handled its marketing and sale. Great communication by email and there was always someone available to discuss any issues by phone. Caroline and Laura were both incredibly helpful in organising the marketing and sale, hard working and professional. I would not hesitate to recommend Fineholm to prospective landlords or sellers....
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Sep 05,2016
Minithumbup
By:
Sep 05,2016
0 people found
this helpful
Any issues we have had have always been dealt with quickly and professionals. Very helpful staff from our initial enquiry to moving in day. We had slight problems on day we got the keys where property hadn't been cleaned very well but again this was dealt with very quickly....
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By: Angie
Sep 05, 2016
View all comments (1)
Thanks very much for the review. Happy to help.....
Sep 01,2016
Minithumbup
By:
Sep 01,2016
0 people found
this helpful
We have a number of student lets in England, and bought a property in Glasgow's West End as an existing HMO, with a view to one of our children taking it on when he went into his second year, buying it on the last day before the additional 3% levy came into force. The conduct of Sally and the sales team made for a very easy purchase, at a time when I know many agents were deluged with work. Subsequently, the management service has been exemplary, and with only one slight problem with the appli...
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Comment on agent fees
I cannot believe how the level of service exceeds the level of fees.
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By: Sally
Sep 01, 2016
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Thanks so much, really appreciated!....
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
Angie dealt with my leaking pipe and other issues always in an efficient and timely manner. Many thanks!! Wouldn't hesitate to recommend....
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By: Angie McIntosh
Sep 01, 2016
View all comments (1)
Thanks for the feedback. It is much appreciated.....
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
Angie has sorted a number of issues with my flat and has been great every time. I'm always confident that the problem will get resolved and quickly....
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By: Angie McIntosh
Sep 01, 2016
View all comments (1)
Thank you very much for the 5 star review.....

NAEA ARLA


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Agent Fees

We offer 3 different levels of service to our landlords - Contact us for fees...





Let only (for the hands on landlord) appraisal, marketing, lease preparation, regulation advice and first month rent and deposit collection



Rent Collection (for the middle of the road landlord) - appraisal, marketing, lease preparation, regulation advice and rent collection and chasing



Full Management (the completely hassle free approach)- appraisal, marketing, lease preparation, regulation advice, rent collection, inspection and full maintenance

Last updated at 11:35 AM 22/01/2016 by Sally

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Last updated at 4:13 PM 26/01/2016 by Mandy Beard

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