• Sally Beard
    Sally Beard
  • Ellen Hamilton
    Ellen Hamilton
  • Amanda  Gallie
    Amanda Gallie
  • upload your photo
    Veronika Misinska
  • Linda Burns
    Linda Burns
  • Leanne Hughes
    Leanne Hughes
  • Laura Beard
    Laura Beard
  • Maria Lahmamsi
    Maria Lahmamsi
  • claim your profile
    Margaret Coulter
  • Taryn Brown
    Taryn Brown
  • Dawn Blackwood
    Dawn Blackwood
  • Emma Cunningham
    Emma Cunningham
  • Kim Cowan
    Kim Cowan
  • Mandy Beard
    Mandy Beard
  • Jill GRAHAM
    Jill GRAHAM
  • claim your profile
    Anne
  • Linda Thomson
    Linda Thomson
  • Marion Keenan
    Marion Keenan
  • claim your profile
    Joe
  • Stacey Carmichael
    Stacey Carmichael
  • Leanne Drummond
    Leanne Drummond
  • Gemma Watson
    Gemma Watson
  • Caroline Macpherson
    Caroline Macpherson
  • Annie Dunlay
    Annie Dunlay
  • Karen Duncan
    Karen Duncan
No description available.
Properties for sale
properties for rent (57)
Apr 21,2017
Minithumbup
Taryn Brown
By:
Apr 21,2017
0 people found
this helpful
Taryn delivered great customer service and assisted me through each stage of the letting process. Taryn communicated well and kept me updated on things. Keep up the good work!...
read full review
Comment on agent fees
Fine.
Was this helpful? Yes
Apr 19,2017
Minithumbup
Laura Beard
Caroline Macpherson
By:
Apr 19,2017
0 people found
this helpful
Laura and Caroline put in a tremendous amount of work to assist us in selling our home. Our property had lots and lots of viewings and this was purely down to the interest generated by these folk. All interactions and communication was to the highest professional standard and I would highly recommend them if selling a property....
read full review
Comment on agent fees
We sold with the upfront one off fee which we found to be market leading.
Was this helpful? Yes
By: Laura Beard
Apr 19, 2017
View all comments (1)
Dear James & Gemma, thank you for the kind review. It was a pleasure working with you and we hope you are very happy in your new home. Kind Regards Laura & Caroline. ...
Apr 19,2017
Minithumbup
Linda Burns
By:
Apr 19,2017
0 people found
this helpful
She was a very helpful person she try all the best to help me. I was feeeling very comfortable with heer i really recomend her. Thanks for all!!!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Linda Burns
Apr 20, 2017
View all comments (1)
Thank you for your kind comments. ...
Apr 18,2017
Minithumbup
Taryn Brown
By:
Apr 18,2017
0 people found
this helpful
Very helpful, responses were quick and informative via email and agent was always available via phone to answer further enquiries. Would recommend....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Apr 14,2017
Minithumbup
Maria Lahmamsi
Gemma Watson
By:
Apr 14,2017
0 people found
this helpful
Friendly, helpful, good and clear provision of information. Happy with the service so far. Would recommend this agent to friends...
read full review
Was this helpful? Yes
By: Maria Smith
Apr 18, 2017
View all comments (1)
Thank you for your comments. I hope you are enjoying your new home, Regards Maria ...
Apr 13,2017
Minithumbup
Taryn Brown
By:
Apr 13,2017
0 people found
this helpful
I found Taryn extremely helpful well mannered and always contactable when looking for information and always reply the same day he's a great asset to fineholm and would happily recommend family or friends looking to rent and not have any hassle in the process...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Apr 07,2017
Minithumbup
Taryn Brown
By:
Apr 07,2017
0 people found
this helpful
Taryn has been more than helpful. Not only did he organise everything needed swiftly but he was reassuring and reliable throughout the process....
read full review
Was this helpful? Yes
By: taryn
Apr 07, 2017
View all comments (1)
Thanks Celeste and I hope you enjoy your stay at Braeside. ...
Apr 07,2017
Minithumbup
Pamela Davren
By:
Apr 07,2017
0 people found
this helpful
Great experience with Fine Holm letting in Union street. I have been dealing with Pamela Davren who has been nothing but helpful. She helped myself and my partner feel completely at ease throughout the whole letting process and was very efficient at replying to emails and answering any queries we had. Very satisfied with the service. Thank you....
read full review
Comment on agent fees
I believe the agents fees were fair.
Was this helpful? Yes
Apr 05,2017
Minithumbup
Taryn Brown
By:
Apr 05,2017
0 people found
this helpful
I have received a good service from Taryn, he was really quick at replying to all my emails and made the whole process go very quick. He also took into consideration that I was going on holiday and worked around it to get me into my flat before then....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: taryn
Apr 05, 2017
View all comments (1)
Thanks Kayleigh and hope you both enjoy the flat at Oxford Street ...
Apr 04,2017
Minithumbup
Pamela Davren
By:
Apr 04,2017
0 people found
this helpful
Pamela was always quick to respond and nothing was ever too much trouble. Great service in calls and emails from start to finish....
read full review
Was this helpful? Yes
Apr 03,2017
Minithumbup
Sally Beard
By:
Apr 03,2017
0 people found
this helpful
Sally was very helpful and informative in our search for a property and without her support we would not have bought in Glasgow. We are really happy with the property we bought and once finalised, all the staff at Fineholm were in regular contact with updates and any regulatory works that had to be done. They were able to find a tenant very quickly and rented out in just over a month. I would definitely recommend the acquisitions service for buying and Fineholm as a lettings agent....
read full review
Comment on agent fees
Fees are very reasonable.
Was this helpful? Yes
By: Sally
Apr 03, 2017
View all comments (1)
Thanks Ian for you comments, i'm so pleased that the tenant is in and things have gne smoothly! SAlly ...
Mar 31,2017
Minithumbup
Andrew Scott
Amanda Gallie
By:
Mar 31,2017
0 people found
this helpful
Having alot of contact with Amanda on numerous occasions I find her very helpful and always efficient on replying to my emails, also having had home inspection visits on a regular basis and a nice email passed on from landlord about me looking after his property , I had a visit from Andrew who has a nice manner about him and clearly has good people skills, he was helpful in the way he felt things could be maybe improved in my house by the landlord also was making an effort in asking how long I h...
read full review
Was this helpful? Yes
Mar 22,2017
Minithumbup
Taryn Brown
By:
Mar 22,2017
0 people found
this helpful
Taryn was incredibly helpful and I appreciated his care and attention. I feel he is honest and trustworthy. He kept me informed of what was happening with the swapping of tenants in my flat....
read full review
Comment on agent fees
Na
Was this helpful? Yes
By: taryn
Mar 22, 2017
View all comments (1)
Thanks Alice and Glad everything went to plan at Bilsland Drive ...
Mar 21,2017
Minithumbup
Kim Cowan
By:
Mar 21,2017
0 people found
this helpful
Kim was the agent I was in touch with when going throught the application to rent a flat. She was extremely helpful and easy to talk to. She walked me through the process and made sure I had all the information I needed whilst always being very prompt when responding to my emails....
read full review
Was this helpful? Yes
By: Kim Cowan
Mar 21, 2017
View all comments (1)
Thank you for such positive comments Marianthi! I really appreciate it. If there is anything else I can do for you, please just ask! ...
Mar 18,2017
Minithumbdown
By:
Mar 18,2017
0 people found
this helpful
If I could award 0 stars I would. They said the property was registered with the Council, came with a residents parking pass and had beeb inspected. None of it was true. Basic maintenance requests were ignored. Find another Agency....
read full review
Comment on agent fees
Excessive charges, including the now illegal agreement fees and allocation of work fees.
Was this helpful? Yes
Mar 16,2017
Minithumbup
Angie McIntosh
By:
Mar 16,2017
0 people found
this helpful
Angie is really amazing, always helpful. If we had a problem she always deals with it promptly. It is really nice to have an agent that cares about the property as much....
read full review
Was this helpful? Yes
By: Angie McIntosh
Mar 16, 2017
View all comments (1)
Thank you very much for your kind review. I'm glad you are happy with the service. ...
Mar 14,2017
Minithumbup
Taryn Brown
Annie Dunlay
By:
Mar 14,2017
0 people found
this helpful
The Team in the Glasgow Branch were extremely professional and friendly. The made a usually stressful time easier and kept in contact throughout the whole process. Everything was explained thoroughly and left the office very pleased with the experience....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Annie
Mar 14, 2017
View all comments (1)
Thanks very much for your review Gregg! It was great to meet you and I wish you all the best in your new home. Regards Annie and Taryn. ...
Mar 13,2017
Minithumbup
Angie McIntosh
By:
Mar 13,2017
0 people found
this helpful
When a ceiling collapsed at my property recently, Angie dealt with the immediate aftermath of the incident quickly and professionally, and then liaised with the insurance company on my behalf, ensuring that they covered all the associated costs. I have no hesitation in recommending her, as she has always done a great job for me in dealing with maintenance issues in an efficient and cost-effective way....
read full review
Comment on agent fees
Competitive
Was this helpful? Yes
By: Angie McIntosh
Mar 13, 2017
View all comments (1)
Thank you very much for your lovely review. I'm glad that you are happy with the service and pleased that I could help. ...
Mar 08,2017
Minithumbdown
Amanda Gallie
Annie Dunlay
By:
Mar 08,2017
0 people found
this helpful
Me and My wife stayed in a property managed by Fineholm for about 3 years. To be honest, I did not have any problem as such with the flats, but whenever I had to contact fineholm, they have been proactive to resolve my issues. Very friendly and helpful. While leaving the property, I wasn't charged anything from my deposit, even though there was a small minor cleaning issue in one furniture. Appreciate that. Thanks Amanda for that. Overall, very good experience and I will come back to the agen...
read full review
Was this helpful? Yes
By: Annie
Mar 08, 2017
View all comments (1)
Thank you for your review Samrat, it has been a pleasure having you as a tenant and we wish you all the best for the future. Regards Annie and Amanda. ...
Mar 06,2017
Minithumbup
Angie McIntosh
By:
Mar 06,2017
0 people found
this helpful
Angie deals with any issue/request I have quickly and professionally. I always receive a friendly helpful experience ever time. Thank you....
read full review
Was this helpful? Yes
By: Angie McIntosh
Mar 06, 2017
View all comments (1)
Thank you very much for taking the time to leave a lovely review. ...
Mar 06,2017
Minithumbup
Angie McIntosh
By:
Mar 06,2017
0 people found
this helpful
I have found Angie to be very efficient in dealing with my rental property. She always deals with any issues arising promptly and with the minimum of fuss. I find her to be professional, courteous, polite and friendly. All the dealings I have had with her over the years have been positive....
read full review
Comment on agent fees
A little expensive but the service is good.
Was this helpful? Yes
By: Angie McIntosh
Mar 16, 2017
View all comments (1)
Thank your very much for the lovely review. It's much appreciated. ...
Mar 02,2017
Minithumbup
Taryn Brown
By:
Mar 02,2017
0 people found
this helpful
Taryn was very helpful and answered every question I had. He was very quick in replying to my emails and assisting me when required. Was definitely nice to speak to someone who made me feel comfortable in renting a property from this branch....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: taryn
Mar 02, 2017
View all comments (1)
Thanks Nicole and glad I made you feel at ease when going through the process of taking the flat in Paisley. ...
Mar 01,2017
Minithumbup
Linda Thomson
Taryn Brown
By:
Mar 01,2017
0 people found
this helpful
As a landlord, ive been delighted at the professional level of service I've received in finding me a tenant. This quality of service has reached new heights when I was recently contacted by Linda Thomson to remind me to renew my GSC which, considering I used fineholm on a finders fee only, has been a better level of service than i've received from other agents I use in different areas of Scotland. I will definitely be using fineholm again in the future....
read full review
Comment on agent fees
Agents fees are on a par to their competitors
Was this helpful? Yes
Feb 28,2017
Minithumbup
Angie McIntosh
By:
Feb 28,2017
0 people found
this helpful
Typically helpful when there is an issue with the flat. Sometimes it is difficult to schedule maintenance around my work but where possible they have helped with supplying keys to contractors....
read full review
Comment on agent fees
Average
Was this helpful? Yes
By: Angie McIntosh
Feb 28, 2017
View all comments (1)
Thank you very much for your kind review. It's great to get the feedback. ...
Feb 28,2017
Minithumbup
Dawn Blackwood
By:
Feb 28,2017
0 people found
this helpful
Dawn is both professional and helpful. Great Communication skills and kept in touch with me at every stage in my application. We are so impressed with the letting team. I have dealt with other letting agents in the past time and I have never had service like this before. We feel like valued customers. The whole process was easy and straightforward, all my questions were answered fully and within impressive timescales. I loved how organized Dawn was and how efficiently the paperwork/tenancy ...
read full review
Comment on agent fees
The holding deposit for our property was £750 but that's to be expected when renting a property over £1,000 a month. I was happy to pay this as it meant we had less to pay when we moved in.
Was this helpful? Yes
By: Dawn
Mar 01, 2017
View all comments (1)
Thank you for such a lovely review. It was a pleasure to deal with your application. ...
Feb 22,2017
Minithumbdown
By:
Feb 22,2017
0 people found
this helpful
Advice for all present and future tenants - Fight for every penny of your deposit. They will try to claim 90% of it with "cleaning and repair" bills that are completely unreasonable. SafeDeposit Scotland will back you up for no cost. Key points - You do not need to pay for them to do a deep clean of your entire department or any specialist cleaning unless they can prove its needed. You never, ever, need to pay for them to replace furniture with as-new replacements (even if things nee...
read full review
Was this helpful? Yes
By: MARIA SMITH
Feb 23, 2017
View all comments (1)
Tristian, I am very sorry to read your review and your negative comments. Would you be happy for me to contact you to discuss? Maria ...
Feb 21,2017
Minithumbup
Gemma Watson
By:
Feb 21,2017
0 people found
this helpful
Gemma is extremely helpful and professional. She is always willing to go the extra mile to help and her advice has been spot on. I know that whatever I ask her to do will be done promptly and to a very high standard....
read full review
Was this helpful? Yes
By: Gemma
Feb 21, 2017
View all comments (1)
Thank you so much Janet. This is very much appreciated. ...
Feb 10,2017
Minithumbup
Angie McIntosh
By:
Feb 10,2017
0 people found
this helpful
As usual Angie attended to my request promptly and efficiently in a friendly and courteous manner. A 5 star service review is appropriate....
read full review
Was this helpful? Yes
By: Angie McIntosh
Feb 28, 2017
View all comments (1)
Thank you very much for your kind review. I'm glad that you are happy with the service. ...
Feb 08,2017
Minithumbup
Kim Cowan
By:
Feb 08,2017
0 people found
this helpful
Kim Cowan was cooperating with me to complete the lease much more than I expected ,like me, whom English is not the first language. I'm so happy to have a chance to work with her. Many thanks....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Kim Cowan
Feb 08, 2017
View all comments (1)
Thank you Hank, for such positive comments. You have made the application process a very pleasant experience & have been a pleasure to work with. Thanks again! ...
Feb 07,2017
Minithumbup
Taryn Brown
By:
Feb 07,2017
0 people found
this helpful
Taryn has been very efficient and has done a great job in finding me great tenants. His communication with me in keeping me updated has been first class....
read full review
Was this helpful? Yes
By: taryn
Feb 07, 2017
View all comments (1)
Thank you very much for the kind words and it was a pleasure to find tenants for you ...
Feb 06,2017
Minithumbup
Taryn Brown
By:
Feb 06,2017
0 people found
this helpful
Taryn has been friendly and helpful throughout the process of getting ready to rent our property, and has quickly arranged everything....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 06,2017
Minithumbup
Caroline Macpherson
By:
Feb 06,2017
0 people found
this helpful
Caroline from Fineholm worked wonders, selling a flat for me in Edinburgh in a week. Not only was it sold fast it was also sold at a wonderful price, and the sale was completed on time and at the expected price....
read full review
Was this helpful? Yes
By: Caroline Macpherson
Feb 06, 2017
View all comments (1)
Thank you Clare for your kind words. It was a pleasure working with you. We too were delighted with the result! ...
Jan 27,2017
Minithumbup
Caroline Macpherson
Laura Beard
By:
Jan 27,2017
0 people found
this helpful
Fantastic service from start to finish. Caroline was mindful of how stressed out we were as our private sale fell through and living in Canada I anticipated some problems but I could not have been more wrong . Within 1 day of instruction Caroline had visited the property, took photos and house was on market the next day. Her and Laura kept in constant touch with me and replied to emails immediately , being thousands of miles away had no impact. They are a fantastic team and I will thoroughly tel...
read full review
Comment on agent fees
Fair
Was this helpful? Yes
By: Caroline Macpherson
Jan 27, 2017
View all comments (1)
Thank you for your kind words Linda. It was a pleasure working with you. Many congratulations on the sale of your property! I'm glad we were able to assist and hope to work with you again in the future. Best wishes, Caroline ...
Jan 26,2017
Minithumbup
Taryn Brown
Taryn Brown
By:
Jan 26,2017
0 people found
this helpful
Thank you very much for the support you give. I really appreciate your efforts. Your way of work is very accurate and ontim....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: taryn
Jan 27, 2017
View all comments (1)
Thank you Bushra and i hope you enjoy your stay. ...
Jan 26,2017
Minithumbup
Leanne Hughes
By:
Jan 26,2017
0 people found
this helpful
I would absolutely recommend Fineholm letting to any potential tenant looking for a company that is friendly professional and extremely efficient . Leanne Hughes is a pleasure to deal with but to be fair that can be said about the whole team as nothing seem a bother for them to sort out for you....
read full review
Was this helpful? Yes
Jan 26,2017
Minithumbup
Taryn Brown
Sally Beard
By:
Jan 26,2017
0 people found
this helpful
Thank you very much for your assistance. We have got our property and documents in time and in a very good condition. We appriciate all the work you have done for us, your responsibility and professionalism....
read full review
Was this helpful? Yes
By: taryn
Jan 27, 2017
View all comments (1)
Thank you, i am glad we managed to move you both in on the day you wanted. ...
Jan 26,2017
Minithumbup
Angie McIntosh
Jill GRAHAM
By:
Jan 26,2017
0 people found
this helpful
Fineholm have provided an excellent, highly professional service in managing my flat. I don't have to worry about anything. If any issues arise such as minor repairs are needed they will confirm that I am happy for them to arrange the repair and will get it done with no hassle to me! I would highly recommend Fineholm....
read full review
Was this helpful? Yes
By: Angie McIntosh
Jan 26, 2017
View all comments (1)
Thank you very much for your kind review. Much appreciated. ...
Jan 23,2017
Minithumbup
Luisa Petretti
Margaret Reece
By:
Jan 23,2017
1 people found
this helpful
We have dealt with Fineholm for the first time and she was luisa who made as very comfortable. She had been very helpful and kind . we are very very happy!...
read full review
Was this helpful? Yes
Dec 28,2016
Minithumbup
Taryn Brown
By:
Dec 28,2016
0 people found
this helpful
Taryn was extremely helpful and responded to all my questions very quickly. Taryn and his team made the rental process completely hassle free. I was impressed by his professionalism and his time committed to my project....
read full review
Comment on agent fees
NA
Was this helpful? Yes
Dec 22,2016
Minithumbup
Taryn Brown
By:
Dec 22,2016
0 people found
this helpful
I would like to thank fineholm along with their employee Taryn Brown for their professionalism and helpfulness they have provided me on my first rental property. They helped me through the process and we're always at hand when I had any questions. I couldn't rate highly enough, I would like to say a big thank you to Taryn for all your help....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: taryn
Dec 22, 2016
View all comments (1)
Thanks Dave, i am glad you that you both got moved in before xmas, have a nice time. ...
Dec 21,2016
Minithumbup
Taryn Brown
Sally Beard
By:
Dec 21,2016
0 people found
this helpful
Great service from a really customer focused company. Ive used lots of rental companies before but would 100% recommend to use these ones...
read full review
Comment on agent fees
Good reasonable fees
Was this helpful? Yes
Dec 19,2016
Minithumbdown
By:
Dec 19,2016
1 people found
this helpful
Consistently failed to manage and resolve issues (replacing a 20+ year old boiler when it inevitably broke down, window insulation, slugs entering the property, tiles falling from the roof into communal courtyard and car parking area, replacing of worn away carpet,). On each occasion advised that "I have contacted the contractor and they will be in touch" on each occasion 7 days later no word from contractor or Fineholm. On each occasion after following up with Leanne received the resp...
read full review
Was this helpful? Yes
Dec 07,2016
Minithumbup
Kim Cowan
By:
Dec 07,2016
1 people found
this helpful
Have a good experience with Fineholm. I had interact with Kim for my tenancy agreement and she was very helpful. She has replied in no time for my all query and guide me for tenancy process....
read full review
Was this helpful? Yes
By: Kim Cowan
Dec 07, 2016
View all comments (1)
Hi Krunal - thank you very much for your kind review. ...
Dec 07,2016
Minithumbup
Kim Cowan
By:
Dec 07,2016
0 people found
this helpful
The agent has been very good and I am pleased with their behaviour and professionalism. They have clarified me about the agreement properly....
read full review
Comment on agent fees
Good.
Was this helpful? Yes
By: Kim Cowan
Dec 07, 2016
View all comments (1)
Hi Sanjib - thank you for your positive comments! I hope yourself & Jhuma are settling in nicely. ...
Nov 30,2016
Minithumbup
Leanne Hughes
Luisa Petretti
By:
Nov 30,2016
0 people found
this helpful
Excellent service in terms of looking after property, ensuring good quality contractors, etc. Property let promptly and no problems so far with rent payments. Occasionally overly cautious about allocating appropriate costs to tenants....
read full review
Comment on agent fees
Fees seem reasonable (I have little knowledge of what is normal)
Was this helpful? Yes
Nov 24,2016
Minithumbup
Taryn Brown
By:
Nov 24,2016
0 people found
this helpful
Taryn was very helpful throughout the entire process. He answered all my questions himself whenever possible and if he had to find out information from someone else he did so quickly and got back to me as swiftly as he could....
read full review
Comment on agent fees
No fees
Was this helpful? Yes
Nov 17,2016
Minithumbup
Stacey Carmichael
By:
Nov 17,2016
0 people found
this helpful
I've only been renting for about a week but had a few maintenance issues upon moving in. Stacey has been so helpful and efficient, as well most of the team I've dealt with, and it has been such a breath of fresh air compared to other letting agencies. Based on my experiences so far I would highly recommend Fineholm....
read full review
Comment on agent fees
Standard
Was this helpful? Yes
By: Stacey
Nov 17, 2016
View all comments (1)
Hi Jenna, many thanks for your kind review. ...
Nov 07,2016
Minithumbup
Sally Beard
By:
Nov 07,2016
0 people found
this helpful
Extremely happy with the service provided by Fineholm. They were totally professional and efficient from start to finish. Nothing was too much trouble in assisting us and they certainly went that 'extra mile'. A real pleasure to deal with and would highly recommend this organisation....
read full review
Comment on agent fees
Very reasonable indeed
Was this helpful? Yes
Nov 05,2016
Minithumbdown
Louise Crofton
Linda Burns
By:
Nov 05,2016
0 people found
this helpful
Fineholm's system for organising maintenance and repairs is slow and completely inadequate. We feel abandoned by them when we need something urgently. Since moving to this property it has taken two months to get hot water and we have been left for a month with out a fridge. We were ignored and pushed aside, leaving no options for storing food other than the windowsill. I hope they can listen more to the needs of the tenants rather than sending one repairman a week. I feel we are not being too de...
read full review
Comment on agent fees
I don't understand what they are being paid for.
Was this helpful? Yes
Oct 28,2016
Minithumbup
Taryn Brown
By:
Oct 28,2016
0 people found
this helpful
While our letting process involved setbacks and a few hurdles to overcome Taryn was excellent in helping us each step of the way. He broke down the process we had to go through into easy to follow steps which made the entire thing much easier to understand and quicker to complete and I would recommend him to any other would be letters....
read full review
Was this helpful? Yes
Oct 27,2016
Minithumbup
Taryn Brown
By:
Oct 27,2016
0 people found
this helpful
Taryn was very prompt and professional during the whole process, which was very reassuring for us been first time tenants in the UK....
read full review
Was this helpful? Yes
Oct 26,2016
Minithumbup
Taryn Brown
Stacey Carmichael
By:
Oct 26,2016
0 people found
this helpful
My daughter recently took up a tenancy through Fineholm and I wanted to thank Taryn for all his help and assistance throughout the process. The experience was very professional and everything was done in a timely and efficient manner. Post move in there were a few minor issues with the flat which have been agreed and sorted very quickly and with absolutely no fuss. Thanks to Stacey for her help with these and her ongoing support. Tim....
read full review
Was this helpful? Yes
By: Stacey
Oct 27, 2016
View all comments (1)
Thank you very much for your kind comments. ...
Oct 25,2016
Minithumbup
Taryn Brown
By:
Oct 25,2016
0 people found
this helpful
Taryn and all the Fineholm agency is really helpful, friendly and well experienced! He answers my questions and help me with the new flat by Fineholm!! I really apprraciate his communication and his experience!! I filly recommend Taryn and the whole Fineholm tram!...
read full review
Was this helpful? Yes
Oct 24,2016
Minithumbup
Taryn Brown
By:
Oct 24,2016
0 people found
this helpful
The staff at FineHolm have always been helpful and easy to contact, but recently Taryn helped work through a few questions and concerns I had. Within 2 hours we had sorted all my questions with the landlord and approved all the changes I was looking for. I was kept in touch every step of the way and overall it was excellent customer service!...
read full review
Was this helpful? Yes
By: taryn
Oct 24, 2016
View all comments (1)
thank you very much for your kind words and i was more than happy to help you. ...
Oct 14,2016
Minithumbup
Annie Dunlay
Linda Burns
By:
Oct 14,2016
0 people found
this helpful
My husband and I came to the Glasgow Branch to review our new tenancy with Fineholm. Everyone was very polite and welcoming. We were seen very promptly by Linda and Annie. Annie was very knowledgeable and made sure we had all the info we needed as we signed the lease to our new rented property. Annie was also very friendly and made us feel welcome. We are very happy with how smoothly the whole process went and everything was easy to understand....
read full review
Was this helpful? Yes
By: Annie
Oct 14, 2016
View all comments (1)
Hi Emma, thank you for your lovely comments, it was lovely to meet you both and a pleasure to conduct your move in this week. We hope you settle in well and wish you all the best in your new home. Kind Regards Annie & Linda. ...
Oct 11,2016
Minithumbup
Laura Beard
Caroline Macpherson
By:
Oct 11,2016
0 people found
this helpful
We have had a rental flat in Central Glasgow with Fineholm for a number of years all of which was dealt with extremely professionally. We then decided to sell our property which Fineholm dealt with expertly from start to finish. Thanks to Laura, Caroline and the team for a fantastic service....
read full review
Comment on agent fees
Agents fees were fairly standard and well worth it for quality service provided.
Was this helpful? Yes
By: Laura Beard
Oct 11, 2016
View all comments (1)
Dear Mr Barrs, thank you so much for posting this review, it is much appreciated. We are very pleased that the sale has finally gone through. Kind regards Laura ...
Oct 10,2016
Minithumbup
Taryn Brown
By:
Oct 10,2016
0 people found
this helpful
I recommend Taryn Brown as an agent. I found him extremaly helpful with issues I had. He answers emails within minutes and always finds a solution. He gives great advice for both tenant and landlord. Just wish he smiles a bit more :)...
read full review
Was this helpful? Yes
Oct 07,2016
Minithumbup
Angie McIntosh
By:
Oct 07,2016
0 people found
this helpful
Angie was extremely helpful during my tenancy. Any maintenance matter was quickly taken up and she would be sure it was resolved satisfactorily. At the end of my tenancy, Angie was particularly helpful with advice and guidance, which was greatly appreciated....
read full review
Comment on agent fees
Very good
Was this helpful? Yes
By: Angie McIntosh
Oct 07, 2016
View all comments (1)
Thanks very much for the great review and thanks for being such a great tenant. ...
Oct 06,2016
Minithumbup
Stacey Carmichael
By:
Oct 06,2016
0 people found
this helpful
I have recently moved into a flat rented through Fineholm and i had 2-3 maintenance issues in the first 2 months. I received an excellent service from Stacey. I am impressed with the speed and the accuracy of all her replies in our communication as usually communication is the biggest problem when dealing with property agents. All problems were fixed without any assistance from myself. Many thanks to Stacey for all the assistance. I would definitely recommend her as a property agent....
read full review
Was this helpful? Yes
By: Stacey
Oct 12, 2016
View all comments (1)
Many thanks for your kind review its much appreciated. ...
Oct 06,2016
Minithumbup
Linda Thomson
By:
Oct 06,2016
0 people found
this helpful
Linda is a great example of what good customer service should be. She is always soooo helpful when I need something related to the maintenance of our flat. Such a wonderful and positive person as well. I loved the communication with her. Therefore, I would definitely recommend her to anyone who may need her services. Thanks Linda for all your help :)...
read full review
Comment on agent fees
Fees N/A for this service
Was this helpful? Yes
Oct 03,2016
Minithumbup
Stacey Carmichael
Leanne Helm
By:
Oct 03,2016
0 people found
this helpful
Leanne and Stacey worked together quickly and efficiently to ask our landlord to purchase a dehumidifier for our flat. This was very important to us since my flatmate and I have both suffered respirator problems in the past and feared that continuous exposure to mould could be harmful in the long run....
read full review
Was this helpful? Yes
By: Stacey
Oct 03, 2016
View all comments (1)
Hi Morika, thank you for your comments. ...
Sep 29,2016
Minithumbup
Taryn Brown
By:
Sep 29,2016
0 people found
this helpful
Thanks for helping me to find my comfy flat.Overall it was a smooth and pleasant experience .Fast replies over mail, very friendly and helpful. Would definitely recommend.Thank you Taryn....
read full review
Was this helpful? Yes
Sep 19,2016
Minithumbup
Taryn Brown
Annie Dunlay
By:
Sep 19,2016
0 people found
this helpful
Exceptional,first class and unbelievable service and advice from Taryn and Annie, for what has been a truly stressful time for our family,I cannot thank you both enough for all your help and professionalism in helping us lease our new home and what a Fine Holm it is tooooooo! Γ°ΕΈΛœβ‚¬ We appreciate all that you have done for us,what a fantastic team you have at Union St, Glasgow...
read full review
Comment on agent fees
Worth every penny if not more!
Was this helpful? Yes
By: Annie
Sep 19, 2016
View all comments (1)
Thank you for posting such a lovely review Izzy! Both Taryn and I are delighted that you were happy with the service provided and we wish you and your family all the best in your new home... ...
Sep 19,2016
Minithumbup
Taryn Brown
By:
Sep 19,2016
0 people found
this helpful
Taryn has been very helpful during the processing of renting my flat. He kept me always updated and everything was dealt smoothly and efficiently....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Sep 19,2016
Minithumbup
Taryn Brown
By:
Sep 19,2016
0 people found
this helpful
I have been dealing with Taryn regarding my property for a few weeks now and during the full process, he kept me fully informed in what was happening. I couldn't ask for a better representative from Fineholm than Taryn. Great customer experience. Thank you again! Complete 5* treatment....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: taryn
Sep 19, 2016
View all comments (1)
Thanks Becky and hope you enjoy your stay at Cessnock Rd ...
Sep 13,2016
Minithumbup
Kim Cowan
By:
Sep 13,2016
0 people found
this helpful
Kim was very patient explaining us everything and was comprehensive with our situation and issues. She helped us in all the ways possible....
read full review
Comment on agent fees
No fees, except 10 pounds for helping us with the credit check, something that we couldn't make because of our recent arrival to the UK
Was this helpful? Yes
By: Kim Cowan
Sep 21, 2016
View all comments (1)
Thanks very much for the positive review! Hope you are settling in to the flat nicely! ...
Sep 12,2016
Minithumbup
Angie McIntosh
By:
Sep 12,2016
0 people found
this helpful
Angie is a great Maintenance Manager. She is always extremely helpful and professional. She deals with all issues promptly too....
read full review
Comment on agent fees
The fees are very competitive.
Was this helpful? Yes
By: Angie
Sep 16, 2016
View all comments (1)
Thanks very much for the review. I'm glad that you are happy with the service. ...
Sep 07,2016
Minithumbup
Laura Beard
Caroline Macpherson
By:
Sep 07,2016
0 people found
this helpful
Excellent service from the team at Fineholm who have let my property for 3 years then handled its marketing and sale. Great communication by email and there was always someone available to discuss any issues by phone. Caroline and Laura were both incredibly helpful in organising the marketing and sale, hard working and professional. I would not hesitate to recommend Fineholm to prospective landlords or sellers....
read full review
Was this helpful? Yes
By: Laura Beard
Sep 07, 2016
View all comments (1)
Dear Libby, thank you for posting such a lovely review, we are delighted everything went smoothly. Kind Regards Laura ...
Sep 07,2016
Minithumbup
Laura Beard
Caroline Macpherson
By:
Sep 07,2016
0 people found
this helpful
Excellent service from the team at Fineholm who have let my property for 3 years then handled its marketing and sale. Great communication by email and there was always someone available to discuss any issues by phone. Caroline and Laura were both incredibly helpful in organising the marketing and sale, hard working and professional. I would not hesitate to recommend Fineholm to prospective landlords or sellers....
read full review
Was this helpful? Yes
Sep 05,2016
Minithumbup
Angie McIntosh
By:
Sep 05,2016
0 people found
this helpful
Any issues we have had have always been dealt with quickly and professionals. Very helpful staff from our initial enquiry to moving in day. We had slight problems on day we got the keys where property hadn't been cleaned very well but again this was dealt with very quickly....
read full review
Was this helpful? Yes
By: Angie
Sep 05, 2016
View all comments (1)
Thanks very much for the review. Happy to help. ...
Sep 01,2016
Minithumbup
Sally Beard
By:
Sep 01,2016
0 people found
this helpful
We have a number of student lets in England, and bought a property in Glasgow's West End as an existing HMO, with a view to one of our children taking it on when he went into his second year, buying it on the last day before the additional 3% levy came into force. The conduct of Sally and the sales team made for a very easy purchase, at a time when I know many agents were deluged with work. Subsequently, the management service has been exemplary, and with only one slight problem with the appli...
read full review
Comment on agent fees
I cannot believe how the level of service exceeds the level of fees.
Was this helpful? Yes
By: Sally
Sep 01, 2016
View all comments (1)
Thanks so much, really appreciated! ...
Aug 31,2016
Minithumbup
Angie McIntosh
By:
Aug 31,2016
0 people found
this helpful
Angie dealt with my leaking pipe and other issues always in an efficient and timely manner. Many thanks!! Wouldn't hesitate to recommend....
read full review
Was this helpful? Yes
By: Angie McIntosh
Sep 01, 2016
View all comments (1)
Thanks for the feedback. It is much appreciated. ...
Aug 31,2016
Minithumbup
Angie McIntosh
By:
Aug 31,2016
0 people found
this helpful
Angie has sorted a number of issues with my flat and has been great every time. I'm always confident that the problem will get resolved and quickly....
read full review
Was this helpful? Yes
By: Angie McIntosh
Sep 01, 2016
View all comments (1)
Thank you very much for the 5 star review. ...
Aug 24,2016
Minithumbup
By:
Aug 24,2016
0 people found
this helpful
Fineholm were able to organise an early key pick up for us. We then rented a flat from them for a year. All maintenance issues were delt with promptly. The procedure of returning the deposit was the fairest I've had from any of the letting agents I have ever used. They do appreciate a well cared for property and will not fleece you of your deposit if you return the property in good order. It was a nice change from most landlords who will try to take the deposit anyway....
read full review
Comment on agent fees
They seem in line with the usual cost of things.
Was this helpful? Yes
By: Sally
Aug 24, 2016
View all comments (1)
Thanks Jennifer, yoru comments are really appreciated ! ...
Aug 12,2016
Minithumbup
Stacey Carmichael
Leanne Helm
By:
Aug 12,2016
0 people found
this helpful
Both Leanne and Stacey have been very polite, friendly and helpful. There was a slight communication break down between the tenants and Fineholme recently when the tenants clearly requested staff not to use a certain lock on the flat door as they do not have a key for it. Unfortunately this was not communicated across the Fineholme team which lead to the tenants being locked out of their own home. Staff also requested tenants to cut keys for them when they lost the keys in the first place. Some ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Aug 11,2016
Minithumbup
Leanne Hughes
Mandy Beard
By:
Aug 11,2016
0 people found
this helpful
Very highly recommended service provided by fineholm. Fast response with clarity. Very impressed with their client interaction and understanding of client requirements. Maintain the 1st class service....
read full review
Was this helpful? Yes
Aug 08,2016
Minithumbup
Matt
By:
Aug 08,2016
0 people found
this helpful
Fantastic service and support - my property was listed and sold within 4 weeks. The team at Fineholm took care of everything with minimum impact on my life. They kept me fully informed in terms of viewings and feedback....
read full review
Comment on agent fees
The fees were more than value for money and Fineholm were proative in offering me a cost effective marketing package.
Was this helpful? Yes
By: Caroline Macpherson
Aug 08, 2016
View all comments (1)
Thank you for your review Matt. It was a pleasure working with you and hope to be of assistance to you again in the future. ...
Aug 04,2016
Minithumbdown
By:
Aug 04,2016
2 people found
this helpful
This is the worst agency I have ever rented from with absolutely appalling customer service - there is a huge lack of communication between the staff so the tenant is always the first to blame for everything, there are hidden fees that are not mentioned when signing the contract, they treat tenants as cash cows and believe me when I say they will find a way to keep your deposit - they won't "notice" broken furniture when giving you the keys but they will notice a tiny scratch on that b...
read full review
Was this helpful? Yes
By: Sally
Aug 10, 2016
View all comments (1)
Sarah I am sorry that you are dissatisfied with our service. I understand that you chose not to dispute the findings with the independent adjudication service which is open to all tenants who feel there deposit is being unfairly witheld. We have no hidden fees whatsoever which are charged to tenants. All are clearly disclosed in the documentation given to you. Sally@fineholm.co.uk ...
Aug 04,2016
Minithumbup
Taryn Brown
By:
Aug 04,2016
0 people found
this helpful
Taryn was very patient and helpful in helping us go through the process of getting the flat. Some forms and references took a little long getting back to him, but he made no fuss about it. He kept us well informed, was quick with emails and overall pretty great....
read full review
Was this helpful? Yes
By: taryn
Aug 04, 2016
View all comments (1)
Thank you very much for the kind review, it was a pleasure. ...
Aug 03,2016
Minithumbup
Taryn Brown
By:
Aug 03,2016
1 people found
this helpful
Taryn has been a great help as I panic and email a lot asking silly questions. He has responded very quickly and politely and I am impressed with his haste in getting things done! Hopefully this continues if I have any problems throughout my lease in the new flat....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jul 28,2016
Minithumbup
Taryn Brown
By:
Jul 28,2016
0 people found
this helpful
Taryn has been helpful and quick to repond to us as Landlords, providing essential good communication. This gives us confidence in the often fraught letting process...
read full review
Was this helpful? Yes
By: taryn
Jul 28, 2016
View all comments (1)
Hi, thank you for the review, i am glad we could help you find tenants for Rupert Street, thanks again. ...
Jul 27,2016
Minithumbup
Stacey Carmichael
Leanne Helm
By:
Jul 27,2016
0 people found
this helpful
We have always had fantastic service from fineholm and in particular Stacey and Leanne. Any issues we've ever had have been resolved quickly and to a high standard. We also had a complaint put in against us regarding our dog barking. Leanne was fantastic when I explained she is having pain issues and was really understanding. Thanks for a great service guys...
read full review
Was this helpful? Yes
By: Sally
Aug 08, 2016
View all comments (1)
Thanks very much for you comments- its great to get feedback and I'm delighted that you were happy with the service! ...
Jul 25,2016
Minithumbup
Taryn Brown
By:
Jul 25,2016
0 people found
this helpful
Communication with letting agencies when trying to rent/buy a property is probably the trickiest part of the process but Taryn made this really easy, clear and accurate. Excellent communication and interpersonal skills! Apart from the accuracy, it's also remarkable to mention that he replies to all mails almost immediately and in a way that calms the customer during an always quite stressful process! I highly recommend Taryn! He has done a great job! Keep it up!...
read full review
Was this helpful? Yes
By: taryn
Jul 25, 2016
View all comments (1)
Hi, Thank you very much for the review, i am glad i was able to make it a msooth process for you and hope you enjoy your stay at Renfield Street ...
Jul 21,2016
Minithumbup
Gemma Watson
Karen Duncan
By:
Jul 21,2016
0 people found
this helpful
I leased a flat for 15 months through Fineholm and I commend their straightforward professional work and prompt approach to communication and maintenance. Many thanks, Stuart...
read full review
Was this helpful? Yes
By: Karen
Jul 21, 2016
View all comments (1)
Thank you for your review Stuart ...
Jul 18,2016
Minithumbup
Taryn Brown
By:
Jul 18,2016
0 people found
this helpful
I have been a landlord with Fineholm for 3 years and dealt with Marion, (who has recently left). Over this time, she has been very efficient in her communication, understanding and a pleasure to deal with. Recently, my property has been handled by Taryn who has been quick to get to know my type of property, and who it would suit. He has answered all my emails promptly and has kept me up to date in the rental process. I appreciate his professionalism and the efficient service he also has provided...
read full review
Was this helpful? Yes
By: taryn
Jul 25, 2016
View all comments (1)
Hi Valerie, i am glad we managed to get a tenant of the quality you undoubtedly seek into Hazelden Park and glad you found that we did a good job for you. ...
Jul 12,2016
Minithumbup
By:
Jul 12,2016
0 people found
this helpful
Expensive but good service from a landlord point of view and also from a seller point of view. Great help from the sales team Caroline and Laura but also from others dealing with the rental side of things. Billing etc prompt. Prompt correspondence by email and telephone....
read full review
Was this helpful? Yes
By: Laura Beard
Jul 12, 2016
View all comments (1)
Dear Millia, thank you for your review we are pleased to hear that you were happy with both the sale and let of your property. Kind regards Laura ...
Jul 08,2016
Minithumbup
Taryn Brown
By:
Jul 08,2016
0 people found
this helpful
Taryn is amazing with perfect work ethics, responding in no time to all queries n emails. He was able to assist me with document guidance and also helped me with areas in Glasgow as I was new to this place .I wish him all the luck and success ahead. I am sure he is going to bring a lot of good name to any organisation he is out up with....
read full review
Was this helpful? Yes
By: taryn
Jul 13, 2016
View all comments (1)
Thank you so much for your review and your psotive words about me and Fineholm ...
Jul 08,2016
Minithumbup
Sally Beard
Annie Dunlay
By:
Jul 08,2016
0 people found
this helpful
Can I just say that I have been really impressed with the service I have received from these 2 ladies! Thanks...
read full review
Comment on agent fees
Very reasonable - to be honest I would pay more for the professional service (but please don't increase them!)
Was this helpful? Yes
By: Sally
Jul 12, 2016
View all comments (1)
Thanks very much! Sally ...
Jul 07,2016
Minithumbup
Angie McIntosh
By:
Jul 07,2016
0 people found
this helpful
very helpful and hands on with her work load, quick at responses by email or phone. Always available to help with any querys or problems....
read full review
Was this helpful? Yes
By: Angie McIntosh
Jul 07, 2016
View all comments (1)
Thanks Tyffany. I'm glad you are happy with the service. ...
Jul 05,2016
Minithumbup
Leanne Helm
Stacey Carmichael
By:
Jul 05,2016
0 people found
this helpful
Having rented a property through Fineholm for 2 years I have found all the members of the team to be helpful, friendly, professional and to respond quickly to requests. A stress free renting experience, quick to relay messages and requests to and from the landlord, and with a friendliness and personal touch not always apparent in larger rental agents. Would not hesitate to rent from Fineholm again....
read full review
Was this helpful? Yes
By: Leanne
Jul 05, 2016
View all comments (1)
Thank you so much for your feedback Fraser! I am so pleased to hear that you had a positive experience with us and I wish you all the best in your new home & your new job! ...
Jul 04,2016
Minithumbup
Angie McIntosh
By:
Jul 04,2016
0 people found
this helpful
Angie always keeps me well informed (and calm when things out of our control happen!) Excellent and professional service at all times. Very happy with Service. Angie exceeds in her role and goes that extra mile to resolve issues....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Angie
Jul 04, 2016
View all comments (1)
Thank you very much for the 5 star review. It is very much appreciated. ...
Jul 04,2016
Minithumbup
Annie Dunlay
Karen Duncan
By:
Jul 04,2016
0 people found
this helpful
Quick and easy. Very friendly over the phone and flexible with times. Understandable with references, fine Holm was really great...
read full review
Comment on agent fees
Ok
Was this helpful? Yes
By: Karen Duncan
Jul 04, 2016
View all comments (1)
Thank you very much for the review Matthew ...
Jun 29,2016
Minithumbup
Leanne Helm
Gemma Watson
By:
Jun 29,2016
0 people found
this helpful
My experience with Fineholm has definitely not been an easy one, but without the professionalism and genuine care of the staff here I know I would have been left in a terrible situation. Cannot say nice enough words about these agents directly. Looking forward to continuing a new tenancy with them in the near future. Word of advice: Do not move into Allison Street (Govanhill) if you want your property to be respected and value the hygiene of your area. Fellow tenants urinated and defecated on a...
read full review
Was this helpful? Yes
By: Leanne
Jul 01, 2016
View all comments (2)
Thank you so much for your feedback! Gemma & I were very pleased to be able to help you out of a horrible situation. I hope we manage to find you an alternative flat shortly. ...
Jun 29,2016
Minithumbup
Leanne Helm
Gemma Watson
By:
Jun 29,2016
0 people found
this helpful
My experience with Fineholm has definitely not been an easy one, but without the professionalism and genuine care of the staff here I know I would have been left in a terrible situation. Cannot say nice enough words about these agents directly. Looking forward to continuing a new tenancy with them in the near future. (Word of advice: Do not move into Allison Street (Govanhill) if you want your property to be respected and value the hygiene of your area. Fellow tenants "messed" on an...
read full review
Was this helpful? Yes
Jun 28,2016
Minithumbup
By:
Jun 28,2016
0 people found
this helpful
My impression of Fineholm is that they are really really helpful and supportive. Whether it's the initial process of actually starting to rent a property or regular checks (like the gas safety check) or repairs that need to be done quickly - they're always very helpful, very friendly and also make you feel that you're "in good hands". I usually like to be present at an inspection - and can't remember how often they've managed to find a time for their representatives' visits that would ...
read full review
Was this helpful? Yes
Jun 23,2016
Minithumbup
Mandy Beard
By:
Jun 23,2016
0 people found
this helpful
We dealt mainly with Laura to be honest. She was very professional, helpful & kept us informed every step of the way. Many thanks Laura. Martin Haddrell (552F2 Ashley Terrace)...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jun 23,2016
Minithumbup
By:
Jun 23,2016
0 people found
this helpful
Look after our property very well, feel its in very safe hands and I don't have to worry about anything, especially since we are no longer nearby. Always efficient and give great advise. Highly recommended....
read full review
Was this helpful? Yes
By: Sally
Jun 25, 2016
View all comments (1)
Thanks very much for the feedback ...
Jun 13,2016
Minithumbdown
By:
Jun 13,2016
0 people found
this helpful
FineHolm were sometimes good at communicating things to us, but quite often poor, telling us about flat viewings a day before they happen and not even asking to make sure this was a suitable time with no courtesy in the email at all. Emails with important information about appointments sent with the wrong dates. It felt like once we reached the end of the tenancy we were just a pain to them. The please and thank yous dropped from the emails and the content was reduced to one abrupt sentence. I h...
read full review
Comment on agent fees
The flat was the most expensive flat (by some margin) we looked at when deciding where to rent even though it wasn't in the best area of Glasgow but it was the nicest-looking flat. I feel like the rent was a little over priced for the area we stayed in.
Was this helpful? Yes
By: Dawn Blackwood
Jun 13, 2016
View all comments (1)
Hi, I was really sorry to hear your experience with Fineholm and hope my contact will help to alleviate your concerns. We're continually looking for ways to improve our customer service and I have taken on board your comments about our text to existing tenants and made some changes. In relation to viewings, we always aim to give tenants at least 24hrs notice so I apologise if this wasn't the case or if incorrect information was given. It's certainly not the case that Fineholm wish to keep ...
Jun 06,2016
Minithumbup
Kim Cowan
Maria Lahmamsi
By:
Jun 06,2016
0 people found
this helpful
I have dealt with Fineholm for the first time and it was Kim who made me very comfortable. She had been very helpful and efficient. Also Maria explained all the lease signing formalities in a very concise manner. Appreciate the service so far!!...
read full review
Was this helpful? Yes
By: Kim Cowan
Jun 06, 2016
View all comments (1)
Thank you Parag, for such positive feedback! It's much appreciated. ...
Jun 03,2016
Minithumbup
Linda Thomson
By:
Jun 03,2016
0 people found
this helpful
At my recent gas safety inspection, an issue was highlighted with the central heating system. Linda was my point of contact and she kept me fully up to speed with the situation while she liaised with my Tenant and Scottish Gas. The issue was resolved promptly and efficiently, which as a Landlord, I consider to be vital, in order to provide Tenants with the service they deserve. Thanks to Linda, this was achieved....
read full review
Was this helpful? Yes
Jun 03,2016
Minithumbup
Leanne Drummond
Stacey Carmichael
By:
Jun 03,2016
0 people found
this helpful
I would recommend fine holm to any person who wishes to let a home, they are very professional and positive and always seem to have knowledge , understanding and empathy with people, even ones like me who did not have a clue about letting a house but they helped to keep me sane in positive as well as negative times...
read full review
Was this helpful? Yes
By: Leanne Drummond
Jun 03, 2016
View all comments (1)
Thank you very much for the kind words and support. It's great to know that we can make a difference. ...
May 27,2016
Minithumbup
Taryn Brown
By:
May 27,2016
0 people found
this helpful
Very good service. Give me an awesome help. If I have chance, I will choose this agency and Mr. Brown again....
read full review
Was this helpful? Yes
May 26,2016
Minithumbup
Taryn Brown
By:
May 26,2016
0 people found
this helpful
Taryn's customer service was amazing and was such a great help to me. He strived to provide excellent service and his communication skills are ideal for his profession! Thanks again :)...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: taryn
May 26, 2016
View all comments (1)
Thanks Theresa, hope you enjoy your stay at Dumbarton Road ...
May 26,2016
Minithumbup
Taryn Brown
By:
May 26,2016
0 people found
this helpful
Taryn was incredibly helpful, approachable and friendly. There was a lot of paperwork required but his contactability made this very smooth and easy. We feel completely assured working with him and couldn't give him a higher recommendation....
read full review
Comment on agent fees
All fees were made clear and as standing as part of the deposit seemed very fair and reasonable
Was this helpful? Yes
May 25,2016
Minithumbup
Taryn Brown
By:
May 25,2016
0 people found
this helpful
Taryn has been very helpful and quick to respond to any emails, questions, etc. Even when going into the office he gave me the time to discuss our tenancy and overall we have been very happy with this process...
read full review
Was this helpful? Yes
By: taryn
May 25, 2016
View all comments (1)
Thank you very much, glad i could help you. ...
May 25,2016
Minithumbup
Taryn Brown
By:
May 25,2016
0 people found
this helpful
I have been corresponding by emails for a number of times with Taryn to solve problems on my property. He provided me with quick responses every time and take the extra step to contact other neccessary sections to rectify my problems and requests promptly in a professional manner. I am pleased with his attentiveness, understanding, knowledgement and swiftness to help me solve such issues which has been on a prolonging basis. He provided me with excellent customer skills which promoted Fineho...
read full review
Was this helpful? Yes
May 24,2016
Minithumbup
Taryn Brown
By:
May 24,2016
0 people found
this helpful
Taryn was very competent and reliable agent during renting process. He was updating me very quickly and provided all information I asked for. There was not even smallest delay in response what is rare and should be really appreciated. He explained all the procedures and helped with papework. I can highly recommend Taryn Brown....
read full review
Was this helpful? Yes
By: taryn
May 24, 2016
View all comments (1)
Thanks Piotr, i hope you, your wife and kid will be happy in your new home ...
May 21,2016
Minithumbup
Maria Lahmamsi
Kim Cowan
By:
May 21,2016
0 people found
this helpful
Very helpful staff Maria was especially helpful and Kim welcomed me with an email upon moving in Introducing herself. Recommended....
read full review
Comment on agent fees
Good fees
Was this helpful? Yes
May 21,2016
Minithumbup
Taryn Brown
Ellen Hamilton
By:
May 21,2016
0 people found
this helpful
Taryn in particular has been very helpful in sourcing various tenants for my property and ensuring I've been kept fully informed throughout the process. The level of professionalism displayed by all the staff at Fineholm is second to none and I wouldn't hesitate to recommend the company to landlords looking for a letting agent with knowledge of the Glasgow rental market and industry legislation....
read full review
Comment on agent fees
Fees are fair - not the cheapest and not the most expensive. Value for money.
Was this helpful? Yes
By: taryn
May 25, 2016
View all comments (1)
Thank you very much for the kind review. ...
May 19,2016
Minithumbup
Taryn Brown
By:
May 19,2016
0 people found
this helpful
Fineholm and Taryn in particular has been excellent throughout the letting process. He's been in touch with us with updates throughout and been very straightforward to deal with so far. This is in sharp contrast to letting/estage agents I am used to dealing with in London....
read full review
Comment on agent fees
Very reasonable.
Was this helpful? Yes
May 17,2016
Minithumbup
Maria Lahmamsi
Kim Cowan
By:
May 17,2016
0 people found
this helpful
Both Maria and Kim were very helpful and friendly. Prompt with replying to emails and answered any questions I had. Very professional. Thank you!...
read full review
Comment on agent fees
n/a
Was this helpful? Yes
By: Kim Cowan
May 17, 2016
View all comments (1)
You are very welcome! On behalf of myself & Maria, thank you for such a positive review. ...
May 12,2016
Minithumbup
Taryn Brown
By:
May 12,2016
0 people found
this helpful
Excellent service provided by all at finholm. Taryn has kept me updated and advised thorough out the letting process. This has taken the stress out of the process....
read full review
Was this helpful? Yes
May 11,2016
Minithumbup
Maria Lahmamsi
By:
May 11,2016
0 people found
this helpful
Maria was very pleasant, professional and helpful. End to end process was very straightforward and smooth. I would happily recommend Maria in future....
read full review
Comment on agent fees
No comment
Was this helpful? Yes
By: MARIA LAHMAMSI
May 11, 2016
View all comments (1)
Thanks for your comments- happy to hear you found the process straightforward, I hope you enjoy your new home. Maria ...
May 10,2016
Minithumbdown
By:
May 10,2016
2 people found
this helpful
Untrustworthy, worst letting agents I have ever had to deal with. Please think very carefully before renting from Fineholm. You have to assume that you will lose your deposit (or most of it) regardless of the condition of the property. If you are to rent from them read the inventory with a fine toothed comb. Even shades of paint, yes paint, which if incorrect in the inventory you will be charged for on leaving even though you haven't touched it. Also make sure that you are present for...
read full review
Comment on agent fees
Not great
Was this helpful? Yes
By: Mandy Beard
May 10, 2016
View all comments (1)
Neil, I am sorry that you are disappointed with the decision of the 3rd party independent adjudicator at www.safedepositsscotland.com. The law was changed in Scotland in order to make the check out procedure fair to all parties an accurately apportion amounts if requested from the deposit. We would strenuously defend any suggestion that are representative would damage a property and apportion blame to a tenant. Fineholm are in communication with the landlord of this property, as we were just aft ...
May 08,2016
Minithumbup
Stacey Carmichael
By:
May 08,2016
0 people found
this helpful
Stacey's communication is always prompt and she is very efficient, she takes the day to day Landlord issues away and ensures a quick turnaround, essential if you want to keep your Tenants happy! I have had terrible experiences with Letting Agents prior to Fineholm and I honestly can't recommend them enough. I have been working with them for around 5 years now and they actually do what they are meant to do!...
read full review
Comment on agent fees
Spot on taking into account that they actually do what you are paying them do (regular inspections etc), unlike numerous other Agents.
Was this helpful? Yes
By: Stacey
May 09, 2016
View all comments (1)
Thank you for your kind comments Sarah it's much appreciated. ...
Apr 29,2016
Minithumbup
Taryn Brown
Sally Beard
By:
Apr 29,2016
0 people found
this helpful
Great bunch to work with! Taryn kept me well updated on the progress of let and offered ongoing advice. Sally has amazing knowledge of the local marketplace and is a joy to deal with....
read full review
Comment on agent fees
Fees very reasonable and they worked hard for them!
Was this helpful? Yes
By: taryn
Apr 29, 2016
View all comments (1)
Thanks James, it was a pleasure working with you and finding a good tenant for you. ...
Apr 29,2016
Minithumbup
Luisa Petretti
By:
Apr 29,2016
0 people found
this helpful
Really friendly and helpful, always answers my emails very rapidly. Very pleased with the service provided, professional and reliable. I feel well taken care of....
read full review
Was this helpful? Yes
By: Luisa Petretti
Apr 29, 2016
View all comments (1)
Thank you for the great review!! I'm glad you are happy our service. ...
Apr 29,2016
Minithumbup
Gemma McFarlane
By:
Apr 29,2016
0 people found
this helpful
Excellent customer service provided by Gemma. Fast, efficient, knowledgeable and customer focussed. Almost immediate responses to e mail requests provided and very customer driven. A credit to your Team at Fineholm. First class....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Gemma
May 03, 2016
View all comments (1)
Thanks so much for your review Tom, I really appreciate the feedback ...
Apr 29,2016
Minithumbup
Leanne Helm
By:
Apr 29,2016
0 people found
this helpful
Leanne this is right person on the right place, always smiling, ready to help and advice, I have only positiv opinion about Leanne and Fineholm Letting Agency Glasgow Branch....
read full review
Comment on agent fees
All is fine
Was this helpful? Yes
By: Leanne Helm
May 03, 2016
View all comments (1)
Thank you so much for your review Zbigniew! I am very pleased to hear that you have had a positive experience with us. ...
Apr 28,2016
Minithumbup
Kim Cowan
Maria Lahmamsi
By:
Apr 28,2016
0 people found
this helpful
The team has been absolutely fantastic in helping secure and get me moved into a property as quickly and efficiently as possible. Friendly, professional and personable service - please give them a try as I'd highly recommend them. Thanks for all your help....
read full review
Was this helpful? Yes
By: Kim Cowan
Apr 28, 2016
View all comments (1)
Thank you very much Phil, for such a positive review. Hope you enjoy the flat! ...
Apr 27,2016
Minithumbup
Angie McIntosh
By:
Apr 27,2016
0 people found
this helpful
Angie is the best! She is always very helpful if there is any problem in the flat what we rent. Maintenance guys come as soon as they can. We never had wait them for long. Thank you!...
read full review
Was this helpful? Yes
By: Angie
Apr 27, 2016
View all comments (1)
Thank you very much for your lovely review. I really appreciate it. ...
Apr 27,2016
Minithumbup
Taryn Brown
Taryn Brown
By:
Apr 27,2016
0 people found
this helpful
A very friendly, patient, balanced, competent and reliable agent who tries to find consensus between tenent and landlord and is successful in doing that. Additional to that he kept me informed and called back (other agents didnt!). my flat search became successful with him, I can highly recommend Taryn Brown....
read full review
Comment on agent fees
very appropriate
Was this helpful? Yes
By: taryn
Apr 27, 2016
View all comments (1)
Thanks Anita, it was a pleasure to speak with you and i wish you well in the future. ...
Apr 27,2016
Minithumbup
Luisa Petretti
Kim Cowan
By:
Apr 27,2016
0 people found
this helpful
Kim was super quick and helpful when I was first interested in a property and Luisa was amazing thereafter. Very quick at returning emails and so polite making this a nice experience....
read full review
Was this helpful? Yes
By: Kim Cowan
Apr 27, 2016
View all comments (1)
Thank you very much from myself & Luisa for such a positive review! ...
Apr 26,2016
Minithumbup
Angie McIntosh
Kim Cowan
By:
Apr 26,2016
0 people found
this helpful
we are very much satisfied with services of fineholm. The response from Angie regarding maintenance issues was very prompt. The issue were attended very promptly....
read full review
Was this helpful? Yes
By: Angie
Apr 26, 2016
View all comments (1)
Thank you very much for your positive review. ...
Apr 25,2016
Minithumbup
Sally Beard
Taryn Brown
By:
Apr 25,2016
0 people found
this helpful
Sally was fabulous at advising on what the flat needed and arranging some new furniture as well as removing unwanted items (Thank you Sally!) then Taryn took over from there. Taryn is fast, efficient, polite and very helpful - exactly what we need as we live abroad, I work full time and travel a great deal with my job so need to know our properties gets taken care of. It is a pleasure dealing with Taryn and I'm happy he's our property manager - Thank you Taryn!....
read full review
Comment on agent fees
Fees are reasonable and the property managers make sure that tradesman provide reasonable costs for repairs and maintenance - it works very well for us
Was this helpful? Yes
By: taryn
Apr 25, 2016
View all comments (1)
Hi, this is fantastic to hear and it is my pleasure that you have had a good experience and can guarantee it will continue. ...
Apr 25,2016
Minithumbdown
By:
Apr 25,2016
2 people found
this helpful
Having rented from this company for 4 years I have never experienced such a poor service from a letting agent. The staff are rude and even to a point I would say extremely unprofessional. Our flat was not maintained/ fixed properly after water damage that occurred 6 months into our lease. Over the years causing different issues with mould and structural damage. They stated there was not an issue. This was then disproved with the various reports that follow initiated by us as tenants as they fla...
read full review
Was this helpful? Yes
By: Mandy Beard
Apr 25, 2016
View all comments (1)
Fineholm are disappoitned to read your comments with regards to your tenancy and are sorry that you were unhappy throughout your time at the property. We are currently in discussions with you regarding your tenancy but to note, there is no obligation for tenants to stay once they are past the inital term and would dispute some of your mentioned findings. We will continue to discuss with you, regards, Mandy Beard ...
Apr 25,2016
Minithumbup
Annie Dunlay
By:
Apr 25,2016
0 people found
this helpful
Amazing customer service! Annie was so helpful and kind with us. She literally helped us to extent our flat's lease in 10 minutes! So great client approach and so lovely person. Thank you so much for that Annie :-)...
read full review
Comment on agent fees
I am so pleased with Fine Holm agency in general.
Was this helpful? Yes
By: Annie
Apr 25, 2016
View all comments (1)
Thank you Anastasia for your lovely review. I am always happy to help! ...
Apr 25,2016
Minithumbup
Laura Beard
Caroline Macpherson
By:
Apr 25,2016
0 people found
this helpful
Very impressed with the service I received from both Caroline and Laura. Everything was dealt with efficiently, quickly and with absolutely no hassle to me. Responded immediately each time i got in touch and they went the extra mile. I'm so grateful to them for all their hard work. I never though selling a home could be so stress free....
read full review
Comment on agent fees
Excellent!
Was this helpful? Yes
By: Laura Beard
Apr 26, 2016
View all comments (1)
Thank you Jen for your kind comments it is much appreciated! ...
Apr 22,2016
Minithumbup
Gemma McFarlane
By:
Apr 22,2016
0 people found
this helpful
Fineholm are fantastic!! I would especially like to mention Gemma Macfarlane (maintenance manager), she has been nothing but helpful since my wife and I moved into our home. she has always went above and beyond to accommodate our needs, she has been a delight to deal with from day one. I wish more letting agencies had people like her. I would highly recommend Fineholm as a letting agency to anyone, with Gemma incharge of maintenance, you know you're in good hands....
read full review
Comment on agent fees
agent fee are brilliant
Was this helpful? Yes
By: Sally
Apr 26, 2016
View all comments (1)
Thanks for your kind comments- much appreciated ! Gemma ...
Apr 22,2016
Minithumbdown
By:
Apr 22,2016
2 people found
this helpful
The worst agents I've ever dealt with - they charge for everything they can. Very quick to respond when there's a charge in it for them, silent when something needs dealt with or repaired!...
read full review
Comment on agent fees
bad
Was this helpful? Yes
By: Sally
Apr 25, 2016
View all comments (1)
I'm sorry to read your review -can you let me know what aspect of the service you were unhappy with, or some detail of your complaint? Sally@fineholm.co.uk ...
Apr 19,2016
Minithumbup
Kim Cowan
Maria Lahmamsi
By:
Apr 19,2016
0 people found
this helpful
Both Kim & Maria were extremely helpful and very friendly. All details were communicated on time and with professional manner. All queries were addressed and answered on time....
read full review
Was this helpful? Yes
By: Maria Lahmamsi
Apr 19, 2016
View all comments (1)
Hello, thank you for taking the time to leave such great feedback - much appreciated. Maria ...
Apr 18,2016
Minithumbup
Taryn Brown
By:
Apr 18,2016
0 people found
this helpful
From never having rented before Taryn made the process simple and easy to understand. He has been great in keeping in contact with us and answering any questions we may have despite how silly some of them may seem. He was also very quick to get a potential problem we had with the property itself resolved with the landlord which is greatly appreciated. Thanks for all your hard work Taryn! We would highly recommend!! :-)...
read full review
Was this helpful? Yes
Apr 12,2016
Minithumbup
Taryn Brown
Stacey Carmichael
By:
Apr 12,2016
0 people found
this helpful
I have had brilliant customer service from Fineholm since I began letting my property and although all their staff are kind, courteous and professional I have to thank Taryn In particular. He explained the change over process and updates in legislation to me right at the start of the process, replied to all my questions really quickly and assisted with liaising with my new tenant. Having had experience with other letting gents in the past I would absolutely recommend Fine Holm....
read full review
Comment on agent fees
Reasonable and industry standard.m
Was this helpful? Yes
By: taryn
Apr 12, 2016
View all comments (1)
Thank you very much for the positive feedback, i am very happy i was able to help you and made the process easy for you ...
Apr 11,2016
Minithumbup
Taryn Brown
By:
Apr 11,2016
0 people found
this helpful
Taryn made this rather nerve wracking experience much easier than I had imagined. He completely took the pressure off me and I felt informed and supported through the entire process. Even when some of my questions were quite ridiculous, he came back with a detailed and prompt answer. A very professional, yet relaxed, person to work with - I'm truly grateful....
read full review
Comment on agent fees
NA
Was this helpful? Yes
By: taryn
Apr 11, 2016
View all comments (1)
Thank you very much for your kind words and i am really thrilled i was able to make the process as stress free as possible. ...
Apr 06,2016
Minithumbup
By: