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Feb 22,2017
Minithumbdown
By:
Feb 22,2017
0 people found
this helpful
Advice for all present and future tenants - Fight for every penny of your deposit. They will try to claim 90% of it with "cleaning and repair" bills that are completely unreasonable. SafeDeposit Scotland will back you up for no cost. Key points - You do not need to pay for them to do a deep clean of your entire department or any specialist cleaning unless they can prove its needed. You never, ever, need to pay for them to replace furniture with as-new replacements (even if things nee...
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By: MARIA SMITH
Feb 23, 2017
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Tristian, I am very sorry to read your review and your negative comments. Would you be happy for me to contact you to discuss? Maria ...
Feb 21,2017
Minithumbup
By:
Feb 21,2017
0 people found
this helpful
Gemma is extremely helpful and professional. She is always willing to go the extra mile to help and her advice has been spot on. I know that whatever I ask her to do will be done promptly and to a very high standard....
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By: Gemma
Feb 21, 2017
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Thank you so much Janet. This is very much appreciated. ...
Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
As usual Angie attended to my request promptly and efficiently in a friendly and courteous manner. A 5 star service review is appropriate....
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Feb 08,2017
Minithumbup
By:
Feb 08,2017
0 people found
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Kim Cowan was cooperating with me to complete the lease much more than I expected ,like me, whom English is not the first language. I'm so happy to have a chance to work with her. Many thanks....
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Comment on agent fees
Good
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By: Kim Cowan
Feb 08, 2017
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Thank you Hank, for such positive comments. You have made the application process a very pleasant experience & have been a pleasure to work with. Thanks again! ...
Feb 07,2017
Minithumbup
By:
Feb 07,2017
0 people found
this helpful
Taryn has been very efficient and has done a great job in finding me great tenants. His communication with me in keeping me updated has been first class....
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By: taryn
Feb 07, 2017
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Thank you very much for the kind words and it was a pleasure to find tenants for you ...
Feb 06,2017
Minithumbup
By:
Feb 06,2017
0 people found
this helpful
Taryn has been friendly and helpful throughout the process of getting ready to rent our property, and has quickly arranged everything....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 06,2017
Minithumbup
By:
Feb 06,2017
0 people found
this helpful
Caroline from Fineholm worked wonders, selling a flat for me in Edinburgh in a week. Not only was it sold fast it was also sold at a wonderful price, and the sale was completed on time and at the expected price....
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By: Caroline Macpherson
Feb 06, 2017
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Thank you Clare for your kind words. It was a pleasure working with you. We too were delighted with the result! ...
Jan 27,2017
Minithumbup
By:
Jan 27,2017
0 people found
this helpful
Fantastic service from start to finish. Caroline was mindful of how stressed out we were as our private sale fell through and living in Canada I anticipated some problems but I could not have been more wrong . Within 1 day of instruction Caroline had visited the property, took photos and house was on market the next day. Her and Laura kept in constant touch with me and replied to emails immediately , being thousands of miles away had no impact. They are a fantastic team and I will thoroughly tel...
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Comment on agent fees
Fair
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By: Caroline Macpherson
Jan 27, 2017
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Thank you for your kind words Linda. It was a pleasure working with you. Many congratulations on the sale of your property! I'm glad we were able to assist and hope to work with you again in the future. Best wishes, Caroline ...
Jan 26,2017
Minithumbup
By:
Jan 26,2017
0 people found
this helpful
Thank you very much for the support you give. I really appreciate your efforts. Your way of work is very accurate and ontim....
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Comment on agent fees
Good
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By: taryn
Jan 27, 2017
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Thank you Bushra and i hope you enjoy your stay. ...
Jan 26,2017
Minithumbup
By:
Jan 26,2017
0 people found
this helpful
I would absolutely recommend Fineholm letting to any potential tenant looking for a company that is friendly professional and extremely efficient . Leanne Hughes is a pleasure to deal with but to be fair that can be said about the whole team as nothing seem a bother for them to sort out for you....
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Jan 26,2017
Minithumbup
By:
Jan 26,2017
0 people found
this helpful
Thank you very much for your assistance. We have got our property and documents in time and in a very good condition. We appriciate all the work you have done for us, your responsibility and professionalism....
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By: taryn
Jan 27, 2017
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Thank you, i am glad we managed to move you both in on the day you wanted. ...
Jan 26,2017
Minithumbup
By:
Jan 26,2017
0 people found
this helpful
Fineholm have provided an excellent, highly professional service in managing my flat. I don't have to worry about anything. If any issues arise such as minor repairs are needed they will confirm that I am happy for them to arrange the repair and will get it done with no hassle to me! I would highly recommend Fineholm....
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By: Angie McIntosh
Jan 26, 2017
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Thank you very much for your kind review. Much appreciated. ...
Jan 23,2017
Minithumbup
By:
Jan 23,2017
1 people found
this helpful
We have dealt with Fineholm for the first time and she was luisa who made as very comfortable. She had been very helpful and kind . we are very very happy!...
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Dec 28,2016
Minithumbup
By:
Dec 28,2016
0 people found
this helpful
Taryn was extremely helpful and responded to all my questions very quickly. Taryn and his team made the rental process completely hassle free. I was impressed by his professionalism and his time committed to my project....
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Comment on agent fees
NA
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Dec 22,2016
Minithumbup
By:
Dec 22,2016
0 people found
this helpful
I would like to thank fineholm along with their employee Taryn Brown for their professionalism and helpfulness they have provided me on my first rental property. They helped me through the process and we're always at hand when I had any questions. I couldn't rate highly enough, I would like to say a big thank you to Taryn for all your help....
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Comment on agent fees
Good
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By: taryn
Dec 22, 2016
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Thanks Dave, i am glad you that you both got moved in before xmas, have a nice time. ...
Dec 21,2016
Minithumbup
By:
Dec 21,2016
0 people found
this helpful
Great service from a really customer focused company. Ive used lots of rental companies before but would 100% recommend to use these ones...
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Comment on agent fees
Good reasonable fees
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Dec 19,2016
Minithumbdown
By:
Dec 19,2016
0 people found
this helpful
Consistently failed to manage and resolve issues (replacing a 20+ year old boiler when it inevitably broke down, window insulation, slugs entering the property, tiles falling from the roof into communal courtyard and car parking area, replacing of worn away carpet,). On each occasion advised that "I have contacted the contractor and they will be in touch" on each occasion 7 days later no word from contractor or Fineholm. On each occasion after following up with Leanne received the resp...
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Dec 07,2016
Minithumbup
By:
Dec 07,2016
1 people found
this helpful
Have a good experience with Fineholm. I had interact with Kim for my tenancy agreement and she was very helpful. She has replied in no time for my all query and guide me for tenancy process....
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By: Kim Cowan
Dec 07, 2016
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Hi Krunal - thank you very much for your kind review. ...
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
The agent has been very good and I am pleased with their behaviour and professionalism. They have clarified me about the agreement properly....
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Comment on agent fees
Good.
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By: Kim Cowan
Dec 07, 2016
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Hi Sanjib - thank you for your positive comments! I hope yourself & Jhuma are settling in nicely. ...
Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
Excellent service in terms of looking after property, ensuring good quality contractors, etc. Property let promptly and no problems so far with rent payments. Occasionally overly cautious about allocating appropriate costs to tenants....
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Comment on agent fees
Fees seem reasonable (I have little knowledge of what is normal)
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Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
this helpful
Taryn was very helpful throughout the entire process. He answered all my questions himself whenever possible and if he had to find out information from someone else he did so quickly and got back to me as swiftly as he could....
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Comment on agent fees
No fees
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Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
this helpful
I've only been renting for about a week but had a few maintenance issues upon moving in. Stacey has been so helpful and efficient, as well most of the team I've dealt with, and it has been such a breath of fresh air compared to other letting agencies. Based on my experiences so far I would highly recommend Fineholm....
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Comment on agent fees
Standard
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By: Stacey
Nov 17, 2016
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Hi Jenna, many thanks for your kind review. ...
Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
Extremely happy with the service provided by Fineholm. They were totally professional and efficient from start to finish. Nothing was too much trouble in assisting us and they certainly went that 'extra mile'. A real pleasure to deal with and would highly recommend this organisation....
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Comment on agent fees
Very reasonable indeed
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Nov 05,2016
Minithumbdown
By:
Nov 05,2016
0 people found
this helpful
Fineholm's system for organising maintenance and repairs is slow and completely inadequate. We feel abandoned by them when we need something urgently. Since moving to this property it has taken two months to get hot water and we have been left for a month with out a fridge. We were ignored and pushed aside, leaving no options for storing food other than the windowsill. I hope they can listen more to the needs of the tenants rather than sending one repairman a week. I feel we are not being too de...
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Comment on agent fees
I don't understand what they are being paid for.
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
While our letting process involved setbacks and a few hurdles to overcome Taryn was excellent in helping us each step of the way. He broke down the process we had to go through into easy to follow steps which made the entire thing much easier to understand and quicker to complete and I would recommend him to any other would be letters....
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Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
Taryn was very prompt and professional during the whole process, which was very reassuring for us been first time tenants in the UK....
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Oct 26,2016
Minithumbup
By:
Oct 26,2016
0 people found
this helpful
My daughter recently took up a tenancy through Fineholm and I wanted to thank Taryn for all his help and assistance throughout the process. The experience was very professional and everything was done in a timely and efficient manner. Post move in there were a few minor issues with the flat which have been agreed and sorted very quickly and with absolutely no fuss. Thanks to Stacey for her help with these and her ongoing support. Tim....
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By: Stacey
Oct 27, 2016
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Thank you very much for your kind comments. ...
Oct 25,2016
Minithumbup
By:
Oct 25,2016
0 people found
this helpful
Taryn and all the Fineholm agency is really helpful, friendly and well experienced! He answers my questions and help me with the new flat by Fineholm!! I really apprraciate his communication and his experience!! I filly recommend Taryn and the whole Fineholm tram!...
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Oct 24,2016
Minithumbup
By:
Oct 24,2016
0 people found
this helpful
The staff at FineHolm have always been helpful and easy to contact, but recently Taryn helped work through a few questions and concerns I had. Within 2 hours we had sorted all my questions with the landlord and approved all the changes I was looking for. I was kept in touch every step of the way and overall it was excellent customer service!...
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By: taryn
Oct 24, 2016
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thank you very much for your kind words and i was more than happy to help you. ...
Oct 14,2016
Minithumbup
By:
Oct 14,2016
0 people found
this helpful
My husband and I came to the Glasgow Branch to review our new tenancy with Fineholm. Everyone was very polite and welcoming. We were seen very promptly by Linda and Annie. Annie was very knowledgeable and made sure we had all the info we needed as we signed the lease to our new rented property. Annie was also very friendly and made us feel welcome. We are very happy with how smoothly the whole process went and everything was easy to understand....
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By: Annie
Oct 14, 2016
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Hi Emma, thank you for your lovely comments, it was lovely to meet you both and a pleasure to conduct your move in this week. We hope you settle in well and wish you all the best in your new home. Kind Regards Annie & Linda. ...

NAEA ARLA


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Agent Fees

We offer 3 different levels of service to our landlords - Contact us for fees...





Let only (for the hands on landlord) appraisal, marketing, lease preparation, regulation advice and first month rent and deposit collection



Rent Collection (for the middle of the road landlord) - appraisal, marketing, lease preparation, regulation advice and rent collection and chasing



Full Management (the completely hassle free approach)- appraisal, marketing, lease preparation, regulation advice, rent collection, inspection and full maintenance

Last updated at 11:35 AM 22/01/2016 by Sally

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Last updated at 4:13 PM 26/01/2016 by Mandy Beard

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11 Grove Street, Edinburgh EH3 8AF
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114 Union Street, Glasgow G1 3QQ
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