• Staff picture
    Sam
  • Staff picture
    Richard Carpenter
  • Staff picture
    Matthew
  • Staff picture
    Clint
  • Staff picture
    Chris
  • Staff picture
    Laura Thompson
  • Staff picture
    Zeba
  • Staff picture
    Nicola
  • Staff picture
    Julie
  • Staff picture
    Catherine
  • Staff picture
    Sue
  • Staff picture
    Liz
  • Staff picture
    Claire Heritage
  • Staff picture
    Lee
  • Staff picture
    Simon
  • Staff picture
    Nicole
  • Staff picture
    Simon Cornwell
  • Staff picture
    Liam
  • Staff picture
    Chris
  • upload your photo
    Myles
  • upload your photo
    Elaine
  • upload your photo
    Paul
  • Staff picture
    Maria
  • Staff picture
    Colin
  • Staff picture
    Hilary
Breaking new ground, Fine & Country is rapidly becoming known for its unique blend of intelligent and creative marketing coupled with a professional approach to the sale of individual and country Read full description...Breaking new ground, Fine & Country is rapidly becoming known for its unique blend of intelligent and creative marketing coupled with a professional approach to the sale of individual and country property.

Every Fine & Country agent is a highly proficient and professional independent estate agent, operating to strict codes of conduct and dedicated to you. They will assist, advise and inform you through each stage of the property transaction.

“not interested...”

Sep 03,2018
Minithumbdown
By: 'yvonne'
Sep 03,2018
0 people found
this helpful
i would advise anyone that is selling a home NOT to use this company ,,,staff don't return calls, called to make an appointment to view a property and after 2 weeks still not heard back from the company, just called them and told them that ...
read full review
Comment on agent fees
/
Was this helpful? Yes

“Very upsetting bad experience...”

Jul 20,2018
Minithumbdown
By: 'Megan'
Jul 20,2018
0 people found
this helpful
If you advertise your property with them you are meant to have the reassurance that if something goes wrong they will allow the Property Ombudsman to resolve the matter. Our sale was not a pleasant experience and once referred to the PO they are not ...
read full review
Was this helpful? Yes

“dissatisfied customer...”

Jul 18,2018
Minithumbdown
By: 'dissatisfied customer'
Jul 18,2018
1 people found
this helpful
premium rate charges zero rate service communication is not good do not accept verbal agreement get everything in writing I would never use or recommend this estate agent...
read full review
Comment on agent fees
high fees bad service
Was this helpful? Yes
By: Clint Nykamp
Aug 25, 2018
View all comments (1)
Hi There. Thank you for your feedback, we are always looking to improve and make sure that customers always receive the best possibly service. We always make sure that everything is agreed in writing with a contract so that all parties are clear on what has been agreed. The person you dealt with initially has left the business so unfortunately I cannot investigate fully. Once again please accept my apology for lack of communication from Fine and Country, we have fully addressed this. ...

“No one calls me back!...”

May 30,2018
Minithumbdown
By: 'Sophie'
May 30,2018
0 people found
this helpful
Fine and country carried out an appraisal at my property and I could not have been more impressed. Zeba was lovely, professional and helpful. We decided not to go ahead based purely on high fees. Thank goodness that we didn't! After trying to arrange ...
read full review
Comment on agent fees
Too high and not enough evidence of what value is added.
Was this helpful? Yes

“Shocking behaviour...”

May 03,2018
Minithumbdown
By: 'Jack'
May 03,2018
6 people found
this helpful
They do not pay the rent owed to landlords. It's the 5th May an I have received rent for one month this year... they don't respond to emails and just pass the buck to other people in the agency. Worst agency I have ...
read full review
Comment on agent fees
Awful
Was this helpful? Yes
By: James
Jul 20, 2018
View all comments (1)
A somewhat trigger happy review as rent has been paid once the arrears by the Tenant were reconciled. What's more, we are now involved in providing advise in designing and building out the property, so a good end to the situation. ...
Mar 13,2018
Minithumbdown
By: 'Stay clear of these clowns'
Mar 13,2018
2 people found
this helpful
Terrible. Having had our offer accepted and no further viewings, we were contacted by this shambles some 7 weeks later, long after instructing solicitors, to be advised that there was another party also had had their offer accepted since ours and now we were invited to ...
read full review
Was this helpful? Yes
By: Neil Wise
Apr 04, 2018
View all comments (1)
I am pleased we had opportunity to discuss your complaint once it was brought to my attention and apologies once again for any mishandling by our former colleague that has left the business. Fine & Country prides itself on the very highest level of customer service and I hope we will have the opportunity to assist you again one day in the future and change any perception. wishing you all the best with any future move. ...
Aug 30,2017
Minithumbdown
By: 'Richard C'
Aug 30,2017
0 people found
this helpful
The senior and another staff member visited. By going with another agent, we achieved a higher rent (£2,500 pm) than they suggested. Theirs was the lowest of all valuations. Communication was not easy and we were regularly put through to the ? Kingston branch. The person ...
read full review
Comment on agent fees
Can't remember
Was this helpful? Yes
Jul 10,2017
Minithumbdown
By: 'Jim'
Jul 10,2017
2 people found
this helpful
Had my home in north Leeds up for sale with F and C for a few months and can honestly say it was the worst experience I have ever encountered. There is no contact from month to month, the office staff are rude and get ...
read full review
Was this helpful? Yes
Mar 15,2017
Minithumbdown
By: 'Fredster'
Mar 15,2017
3 people found
this helpful
I have found this company to be rude and unprofessional. Have just received a voicemail and a email accusing me that I had inconvenienced them and their vender because I emailed them asking them if I could view a property that day?!! Alexandra's manor was ...
read full review
Was this helpful? Yes
Dec 08,2016
Minithumbdown
By: 'Lou smith'
Dec 08,2016
0 people found
this helpful
A disasterous estate agents who forgot to tell us crucial information which caused our chain to collapse and then lied about it to cover it up....
read full review
Was this helpful? Yes
Sep 21,2016
Minithumbdown
By: 'E B'
Sep 21,2016
2 people found
this helpful
The most misleading agent to deal with. Misleads buyers and sellers throughout the process to meet her own objectives. Highly not recommended. I have found their practices and techniques to be very dodgy and not in compliance with the governing laws....
read full review
Was this helpful? Yes
By: Joanna
Nov 01, 2016
View all comments (1)
Dear Mr Haidari, we fully appreciate your frustration that our vendor accepted your offer and then changed their mind within 7 days and decided to sell to their friend/neighbour having had private talks not orchestrated by me or any of my team. Unfortunately, this was completely beyond our control and I certainly did not mislead you or the vendor nor have any ‘objectives' (as a cash buyer who wanted to complete very quickly, you were an ideal client). We most certainly comply with all gove ...
Jul 08,2016
Minithumbup
By: 'Chris'
Jul 08,2016
0 people found
this helpful
Stephen and Jack handled my property sale. The sale became protracted after loosing the first buyer. Stephen and Jack were always professional in their approach and with advice given. They were attentive and more than willing to help answer questions, attend meetings and follow up ...
read full review
Comment on agent fees
Fees all as agreed
Was this helpful? Yes
Jul 05,2016
Minithumbdown
By: 'ERS'
Jul 05,2016
9 people found
this helpful
Rude and arrogant. Generally unhelpful throughout tenancy. Devious wherever possible with contract - holding previous tenants responsible for bills having moved out of the property. Putting off 5 x prospective new tenants so as to keep old tenant liable....
read full review
Comment on agent fees
Bad
Was this helpful? Yes
By: James
Jul 20, 2018
View all comments (1)
Unfortunately, sometimes we have to deal with Tenants who don't look after the property as well as one might hope and it's never a popular outcome. Whilst this Tenant was a bad apple, the majority I am happy to report, make fantastic Tenants. ...
Jun 02,2016
Minithumbdown
By: 'Ghost Writer'
Jun 02,2016
5 people found
this helpful
I viewed a property in Worcester Park, Surrey being sold and marketed by Fine & Country, Cheam. The property was initially listed as 'Offers over ‚£775k'. There was an open viewing day booked for the 7th of May however I was told by Fine &...
read full review
Comment on agent fees
Can't comment as I am not selling with them.
Was this helpful? Yes
Apr 27,2015
Minithumbdown
By: 'Keith Johnson'
Apr 27,2015
6 people found
this helpful
I've left my property early along with 4 other residents in the same building I've paid fine and country over £1000 to leave early do not use these clowns they try every trick they can to keep your deposits , I've given up fighting them and am ...
read full review
Comment on agent fees
Totally ripped me off
Was this helpful? Yes
Dec 17,2009
Minithumbdown
By: 'Mrs watt'
Dec 17,2009
0 people found
this helpful
Berkhamsted office staff were rude so I decided to go elsewhere. Happy with new estate agent now....
read full review
Was this helpful? Yes
By: Fine & Country B
Apr 14, 2010
View all comments (1)
Fine and Country Berkhamsted pride ourselves on our levels of customer service as you can see from our many positive testimonials on our website. Our offices were closed over the Christmas period and we only deal with sales and have no rental department so we are confused by the above comment. We are always here to help strive to maintain and improve our services. ...

NAEA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 3 24 3 557 9 358 4 28 6

Agent Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 3:27 PM 20/03/2017 by Lee Jones

Awards won by Fine & Country

Individual Branch Awards

Droitwich Spa, WR9

Banbury, OX16

Stratford upon Avon, CV37

Sutton Coldfield, B74

Hatfield, AL9

Brighton & Hove, BN3

St Neots, PE19

London, E3

Derby, DE24

Portsmouth, PO6

Emsworth, PO10

Bedford, MK40

Berkhamsted, HP4

Leamington Spa, CV32

Solihull, B90

Northampton, NN1

Rugby, CV21

Coventry, CV1



37 High Street, Tenterden TN30 6BJ
(0)
Ascot
5-7 High Street, Ascot SL5 9NQ
(4)
Aylesbury
46 High Street, Aylesbury HP20 1SE
(1)
show all branches (93)
Banbury
1 South Bar Street, Banbury OX16 9AA
(44)
Barnstaple
39-41 Boutport Street, Barnstaple EX31 1SA
(0)
Barton upon Humber
12a George Street, Barton upon Humber DN18 5ES
(0)
Bawtry
30 South Parade, DN10 6JH
(0)
Bedford
38 Mill Street, Bedford MK40 3HD
(11)
Berkhamsted
130 High Street, Berkhamsted HP4 3AT
(27)
Bicester
30 Market Square,, Bicester OX26 6AG
(3)
Bideford
57 Mill Street, Bideford EX39 2JT
(0)
Birmingham
20 The Mailbox, Wharfside Street, Birmingham B1 1RD
(1)
Bodmin
53 Fore Street, Bodmin PL31 2JB
(0)
Bovey Tracey
50 Fore Street, Bovey Tracey TQ13 9AE
(0)
Brigg
72 Wrawby Street, Brigg DN20 8JE
(0)
Brighton & Hove
46 Church Road, Brighton & Hove BN3 2FN
(42)
Bristol
147 Whiteladies Road, Bristol BS8 2QT
(2)
Brookmans Park
The Estate Office, Bradmore Green,, Hatfield AL9 7QS
(29)
Bude
11 Lansdown Road, Bude EX23 8BH
(0)
Canterbury
32 St Margarets St, Canterbury CT1 2TG
(9)
Cheam Village
28 Ewell Road, Cheam Village SM3 8BU
(5)
Cheltenham
113 Promenade, Cheltenham GL50 1NW
(0)
Chepstow
30 High Street, Chepstow NP16 5LJ
(2)
City Living
63 Violet Road, London E3 3FW
(59)
Cockfosters
18 Cockfosters Parade, London EN4 0BX
(5)
Coventry
2 Greyfriars Court, Coventry CV1 3RY
(19)
Cranbrook
11 High Street, Cranbrook TN17 3EB
(1)
Derby
11 Mallard Way, Pride Park, Derby DE24 8GX
(20)
Devon
The Square Braunton, Devon EX33 2JF
(0)
Droitwich
12 Victoria Square, Droitwich Spa WR9 8DS
(35)
Dulverton
Woodton Lodge High Street, Dulverton TA22 9DW
(0)
Emsworth
37 North Street, Emsworth PO10 7DA
(13)
Englefield Green
10 St Judes Road :, Englefield Green TW20 0BY
(3)
Exeter and East Devon
Berkeley House, Dix's Field, Exeter EX1 1PZ
(0)
Finsbury Park
Park Gate House, 250-252 Seven Sisters Road, London N4 2HU
(3)
Fulham
100-102 Wandsworth Bridge Road, Fulham SW6 2TF
(5)
Gosforth Newcastle
75 High Street, Newcastle upon Tyne NE3 4AA
(0)
Grimsby
Osborne Chambers 25 Osborne Street, Grimsby DN31 1EY
(2)
Hampton Wick
83 High Street, Hampton Wick KT1 4DG
(0)
Harrogate
6A Albert Street, Harrogate HG1 1JG
(0)
Hitchin
43 Hermitage Road, Hitchin SG5 1BY
(0)
Ilfracombe
48 High Street, Ilfracombe EX34 9QB
(0)
Ipswich
4 Great Colman Street, IP4 2AD
(1)
Jesmond Newcastle
18c Osborne Road, Newcastle upon Tyne NE2 2AD
(0)
Kendal Branch
97 Stricklandgate, Kendal LA9 4RA
(0)
Knutsford
1 Princess Street, Knutsford WA16 6BY
(1)
Lancaster
19 Castle Hill, Lancaster LA1 1YN
(0)
Launceston
10a Broad Street, Launceston PL15 8AD
(0)
Leamington Spa
158 Parade, Leamington Spa CV32 4AE
(126)
Leeds
2 Shadwell Lane, Leeds LS17 6DR
(1)
Loughton
234 High Road, Loughton IG10 1RB
(15)
Lynton
5a Queen Street, Devon EX35 6AA
(0)
Maitlands
5-11 Millbay Road, Plymouth PL1 3LF
(0)
Mayfair
119 -121 Park Lane, London W1K 7AG
(0)
Minehead
9 Floyds Corner, Minehead TA24 5UW
(0)
Narberth
14 High Street, Narberth SA67 7AR
(0)
Newquay
Cliff Road, Newquay TR7 1SE
(0)
Northampton
2 Mercers Row, Northampton NN1 2QL
(6)
Office 1
Quay Road, Lymington SO41 3AY
(0)
Office 1
59 High Street, Milton Keynes MK11 1AY
(0)
Office 1
2 Agincourt Square, Monmouth NP25 3BT
(0)
Office 1
69 High Street, Redbourn AL3 7LW
(0)
Office 1
25 Bridge Street, Usk NP15 1BQ
(0)
Office 1
110 High Street, Ware SG12 9AP
(1)
Office 1 Barnsley
Locke House, 42-44 Shambles Street, Barnsley S70 2SH
(0)
Office 1 Huddersfield
19 Railway Street, Huddersfield HD1 1JS
(0)
Office 1 Sheffield
470 Ecclesall Road, Sheffield S11 8PX
(0)
Office 1 Wakefield
54 Northgate, Wakefield WF1 3AN
(0)
Office 15
3 Dukes Court, Cambridge CB5 8DZ
(3)
Office 2
15 Southgate Street, Winchester SO23 9DZ
(0)
Office 9
1a Bore Street, Lichfield WS13 6LJ
(1)
Oxford
101 London Road, Oxford OX3 9AE
(1)
Portsmouth
141 Havant Road, Portsmouth PO6 2AA
(153)
Ribble Valley
The Fine & Country Suite, 39 King Street, Clitheroe BB7 9SP
(0)
Ross-on-Wye
52 Broad Street, Ross-on-Wye HR9 7DY
(0)
Rugby
5 Regent Street, Rugby CV21 2PE
(72)
Scunthorpe
46 Oswald Road, Scunthorpe DN15 7PQ
(1)
Solihull
Zenith House Highlands Road, Solihull B90 4PD
(57)
South Molton
The Square, South Molton EX36 3AQ
(0)
St Neots
4-6 Market Square, St Neots PE19 2AW
(172)
Stratford upon Avon
5b Chapel Street, Stratford upon Avon CV37 6EP
(16)
Sutton Coldfield
322 Lichfield Road, Sutton Coldfield B74 2UG
(7)
Swansea
77 Newton Road, Swansea SA3 4BN
(3)
Taunton
41-42 High Street, Taunton TA1 3PN
(0)
Taunton
1 Silver Street, Taunton TA4 2PA
(0)
Teddington
9 Broad Street, Teddington TW11 8QZ
(1)
Torrington
17 High Street, Torrington EX38 8HN
(0)
Tunbridge Wells
7 London Road, Tunbridge Wells TN1 1DG
(0)
Wellington
4 South Street, Wellington TA21 8NS
(0)
West Mailing
28-30 High Street, West Malling ME19 6QR
(0)
Wetherby
43 Market Place, Wetherby LS22 6LN
(0)
Wimbledon
360 Coombe Lane, Wimbledon SW20 0RJ
(0)
Windsor
16 Park Street, Windsor SL4 1LU
(0)


As Seen On

Find the Best Agent to
Sell or Rent Your Home