100% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction
Award Winning Estate and Letting Agents. We offer Sales, Lettings and Property Management. We are centrally located on Victoria Road, Stoke-on-Trent. High Street presence, Online Fees. Local friendly experienced staff. Selling and Letting Homes in Stoke-on-Trent, Staffordshire and Cheshire since 2010.
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Award Winning Estate and Letting Agents. We offer Sales, Lettings and Property Management. We are centrally located on Victoria Road, Stoke-on-Trent. High Street presence, Online Fees. Local friendly experienced staff. Selling and Letting Homes in Stoke-on-Trent, Staffordshire and Cheshire since 2010.
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2024
allAgents People Awards
Latest Reviews
View all Reviews 237
11th Mar 2024
reviewed by 'Michael'
11th Jan 2024
reviewed by 'Tim'
11th Oct 2023
reviewed by 'Charlie'
28th Sep 2023
reviewed by 'Chloe'
24th Aug 2023
reviewed by 'Donna'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 99% | £30,000 | £1,450,000 |
| Lettings | 95% | 97% | £280 | £4,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 22 | 1 | 17 | 1 | 172 | 0 | 13 | 0 | 9 | 2 |
Areas covered
Address
80 Victoria Road
Stoke On Trent
Staffordshire
ST4 2JX
01782 318067
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Overall
Latest Properties
No Properties
Jan 13,2014
Jan 13,2014
4
people found
this helpful
this helpful
there were several members of the staff I was in contact with but James was the one that did a lot of the work for me and I was impressed with his eagerness to succeed. I would use this company again....
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Jan 09,2014
Jan 09,2014
5
people found
this helpful
this helpful
Having recently used Find a home for both selling and buying our property, we have already, and would in the future certainly recommend them and there services. We found them both very professional and extremely dedicated. From the first visit by Tom, in June where ...
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Jan 10, 2014
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(1)
Hi Lee,
Thanks ever so much for your kind words and I am so pleased that you were happy with the service you received in both buying and selling with us! I hope you had a lovely Christmas and New Year in your new home and that you are all now settled in.
Of course, if we can be of any further assistance to you the future, we would be delighted to hear from you :-)
All the best, Steph x ...
Dec 13,2013
Dec 13,2013
2
people found
this helpful
this helpful
Very professional and would highly recommend to family and friends to use Findahome. They kept you in the loop every step of the way....
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Dec 19, 2013
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Thank you for your feedback, it is all really appreciated and we are very glad that you are pleased with the service. All the best, the Findahome Team ...
Dec 12,2013
Dec 12,2013
2
people found
this helpful
this helpful
Fantastic, professional service from start to finish. All the staff we dealt with could not have been more friendly or helpful.
We were very pleased with how our property was marketed, great photo's and plenty of them.
We have recommended Findahome to family and friends, ...
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Dec 19, 2013
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Thank you very much for your kind words. I am so pleased that we finally managed to get there and I hope you are really happy in your new home. Best wishes, Hannah and the Findahome Team ...
Dec 04,2013
Dec 04,2013
1
people found
this helpful
this helpful
Excellent communication and prompt response to questions at all times. Extremely professional in their approach. Went the 'extra mile' to make the sale happen. I can't fault the service I received, would have no hesitation in using them again or recommending to others....
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Dec 17, 2013
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Thank you for taking the time to write this review and recommending us to a friend! We hope you are really happy in your new home. Kind regards, Findahome Online ...
Nov 27,2013
Nov 27,2013
1
people found
this helpful
this helpful
As regards to our purchase of 19 whitegate grove (which went on over a period of 7 months due to solicitors issues and restrictions) Steph was absolutely brilliant throughout this stressful period. I am currently 6 weeks off my due date so we needed to move in pretty ...
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Nov 26,2013
Nov 26,2013
1
people found
this helpful
this helpful
We found findahome to be friendly and professional. Hannah in particular helped us with chasing solicitors and keeping our sale on track. Every member of staff we spoke to was cheerful and helpful with our queries. Using a web based estate agent did not disadvantage ...
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Dec 05, 2013
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Thank you very much! We really hope that you are happy in your new home and it is everything you hoped and more! All the best, Hannah and the Findahome Team ...
Nov 21,2013
Nov 21,2013
1
people found
this helpful
this helpful
The team at find a home have been great all throughout our buying and selling process, from the initial introduction when Tom came to value our property and take the photographs, through to Hannah who has dealt with any queries and kept us informed of ...
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Nov 21, 2013
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Thank you so much for taking the time to write a review, it puts a massive smile on our faces everytime we see a new one :) We hope you are happy in your new home. Best wishes from all of the Findahome Team ...
Oct 15,2013
Oct 15,2013
1
people found
this helpful
this helpful
We originally met with Tom (after having valuations from 4 other companies), he was very professional but also easy to talk to and discuss what we wanted from our sale. He explained the different packages they had to offer and also how best we could sell ...
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Oct 17, 2013
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Thank you very much for the review, it makes us feel very proud that you are happy with the service you recieved. I really hope that you are happy and settled in to in your new home now. Thank you so much and I do miss our daily phone calls. Many thanks, Hannah and the Findahome Team x ...
Oct 15,2013
Oct 15,2013
1
people found
this helpful
this helpful
I Just wanted to let people know that if they were looking for an Estate Agent that has everything and more. look no further. Find a Home On Line is an officiant and affordable Company that will be your best friend through out your sale ...
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Oct 17, 2013
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Thank you for your kind words we really appreciate them! We will do everything that we can to get your sale progressed through to completion. Many thanks, Findahome Online ...
Sep 30,2013
Sep 30,2013
2
people found
this helpful
this helpful
We received a fantastic service from start to finish. Every member of the team was helpful, friendly and went out of their way to ensure a smooth process.
We felt very informed through excellent communication and attention to detail.
We would like to especially commend ...
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Sep 30, 2013
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Thank you so much for your kind words. After a busy day in the office that is just what I needed to see :) I am so glad that you are pleased with the service that you received but I can't take all of the credit for selling your property, I think it sold itself pretty well! Good luck with your next property (let me know if you need any help looking) and all of the best in the future. Kind regards, Hannah ...
Sep 12,2013
Sep 12,2013
1
people found
this helpful
this helpful
Findahomeonline provided an excellent service - I cannot really fault them! Although the house next door was put on the market at a ridiculously low price only a week after mine, the findahome team still came up with a good number of viewers and my ...
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Sep 12,2013
Sep 12,2013
0
people found
this helpful
this helpful
Findahomeonline provided an excellent service - I cannot really fault them! Although the house next door was put on the market at a ridiculously low price only a week after mine, the findahome team still came up with a good number of viewers and my ...
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Sep 12, 2013
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Thank you so much for your review Tizzie, I am really glad you persevered with selling the property even when next door came on the market! It has been a pleasure to sell your house for! All the best, Hannah and the Findahome Team ...
Sep 04,2013
Sep 04,2013
1
people found
this helpful
this helpful
Excellent level of service and customer care. I had heard such horror stories about Letting Agents and the difficulties that others have experienced when needing repairs or general maintenance, this company has been exceptional in dealing promptly with any issues no matter how small. Professional ...
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Sep 05, 2013
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Thank you very much for your review and for being such a fantastic tenant, it certainly makes our job a lot easier. All the best in the future, The FindaHome Team ...
Aug 22,2013
Aug 22,2013
1
people found
this helpful
this helpful
I chose Findahome Online because I found them to be very honest and I liked the idea of having 3 payment options. I chose Option 2 and paid a one off fee. I was a bit apprehensive as I wondered whether I would get good service once ...
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Aug 23, 2013
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Thank you Wendy! We really appreciate your constructive criticism about the sold slip on the board and it is something we will definitely look at. Good luck in your new home (once you are finally in there)! Best wishes, Hannah and the Findahome Team ...
Aug 19,2013
Aug 19,2013
1
people found
this helpful
this helpful
Hannah helped us deal with our long and stressful chain even more than what our solicitor did. She worked tirelessly for us keeping us updated almost everyday and also understood the stresses we were having to deal with. We saved a lot of money using ...
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Aug 19, 2013
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Thank you for the really kind comments, I have missed our daily phone call since the sale completed! I hope you are really happy in the new home and all the stress was worth it! Best wishes, Hannah ...
Aug 06,2013
Aug 06,2013
1
people found
this helpful
this helpful
Find a home online were fantastic to deal with. The sale of my property went through smoothly and this was a big thanks to find a home online and there team. They are really good value for money (which saved me alot of money rather ...
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Aug 06, 2013
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Thank you very much for your comments they make us all feel really proud! We hope you are happy in your new home and everything goes well for you in the future. All the best, FindaHome Online ...
Aug 06,2013
Aug 06,2013
1
people found
this helpful
this helpful
Steph was extremely personable and really put our minds at ease about the scarey prospect of selling our home. After speaking to other agents we were thinking of not bothering but once we met Steph we soon decided that selling was the right thing to ...
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Aug 09, 2013
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Thank you very much for your very kind words, they are most appreciated. We wish you all the best in your new home. FindaHome Team :) ...
Jul 23,2013
Jul 23,2013
1
people found
this helpful
this helpful
Findahome Online were a pleasure to deal with throughout the whole process of selling our property. All members of staff were professional, friendly and enthusiastic. They also chased feedback following every viewing, and kept us updated in relation to this. We would certainly recommend them ...
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Aug 05, 2013
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Thank you for your really kind words they are very much appreciated. We hope you are happy in your new home. All the best in the future, the FindaHome Online Team ...
Jun 30,2013
Jun 30,2013
0
people found
this helpful
this helpful
We found Findahome very friendly and helpful,there was no pressure put on us to use them, although I am glad we did as we saved ourselves over £3000 and we sold within 3 weeks of putting our house on the market. We were kept informed throughout ...
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Jul 03, 2013
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Thank you for your feedback Jackie, we are over the moon to have saved you all of that money and got your house sold fairly quickly. Good luck with your move and all of the best in the future, FindaHome. ...
Jun 27,2013
Jun 27,2013
2
people found
this helpful
this helpful
WeI found find a property to give excellent service and very professional ,We were wary at first with it being so cheap but decided to try it ,was so glad we did we had offer the next day and completion in 6 weeks .Hannah gave excellent ...
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Jun 27, 2013
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Thank you so much for the review and recommendations, it is very important to us! I am so pleased for you and your record speed sale! All the best in the future, Hannah and the rest of the FindaHome Team x ...
Jun 19,2013
Jun 19,2013
1
people found
this helpful
this helpful
We were sceptical about using an online agent, however the service, standard of information and care we received from Findahome have been exceptional, they kept to every promise and deadline and sold our home without any stress, I should add the house we purchased was ...
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Jun 19,2013
Jun 19,2013
1
people found
this helpful
this helpful
One word, amazing!!!!! This is the first time we have used findahome online and we will definitely use them again.Both steph and James were very professional with dealing with our sale. Findahome sold our house in less than a week!!! Step gave us advice ...
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Jun 28, 2013
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Thank you for taking the time to write this kind review, we are really pleased that you are happy with the service that you received. All the best in the future, Steph, James and the FindaHome Team! ...
Jun 14,2013
Jun 14,2013
1
people found
this helpful
this helpful
I have bought and sold many properties over the last 30 years and this exercise has been my most positive experience of dealing with estate agents.
If you have researched the market and know the correct value of your home I would thoroughly recommend this agency ...
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Jun 17, 2013
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Thank you very much, it means a lot to us that you are pleased with the service that you received. All the best in the future, FindaHome Online. ...
Jun 13,2013
Jun 13,2013
1
people found
this helpful
this helpful
We decided to use Findahome primarily due to the cost savings. We chose the £399 + VAT fixed price option and our only worry was that the level of service might be sub-standard as a result. However, our fears proved to be groundless as the staff were ...
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Jun 14, 2013
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Thank you for your kind words, we really appreciate you taking the time to write this review and we are very happy that you are pleased with the service that you received. Kind regards, FindaHome Online ...
Jun 07,2013
Jun 07,2013
1
people found
this helpful
this helpful
The whole experience with Findahome was firstclass. My house was sold within 12 hours at full asking price, I cannot praise the staff enough they are very proffesional and do exactly what they say they are going to. If I ever move again I would use ...
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Jun 14, 2013
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We always try our best to give clients a great experience, it is nice to think we are doing our bit to give Estate Agents a better name, starting with our reasonable fees and followed with a good level of service! Thank you for taking the time to write your review, all comments are greatly appreciated. All the best in the future, FindaHome Online. ...
Jun 04,2013
Jun 04,2013
0
people found
this helpful
this helpful
Very helpful kept in touch updated often , all the staff were very friendly , i would certainly recommend , findahome to anyone who is looking to sell there property , for a much lower cost ,
Financial adviser is very highly recommended ,
Thank you...
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Jun 14, 2013
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Thank you for your comments they are very much appreciated and valued. Kind regards, FIndaHome Online ...
Jun 01,2013
Jun 01,2013
0
people found
this helpful
this helpful
After having an offer accepted on a property being sold through FIndahome, we found that their correspondence and communication were great. A few members of staff in particular were friendly and helpful, advising us on all manner of matters to ensure the sale proceeded effectively. ...
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Jun 04, 2013
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Thank you for you comment Rachel, it is much appreciated! We are glad you were pleased with your Findahome experience (it's a shame that can't be said that is for all aspects of the purchase!) Good luck in your new home and we hope to speak to you in the future if you decide to move again. Hannah x ...
May 15,2013
May 15,2013
0
people found
this helpful
this helpful
Absolutely superb service from all the staff at Findahome, Staffs. The small team manages property purchases and sales as well as lettings and still manages to provide a personal service and highly professional service. They were polite and friendly at all times even though at ...
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May 14,2013
May 14,2013
0
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The service from findahomeonliine has been professional throughout, the process from start to finish has been excellent. We will be highly recommending findahomeonliine to friends and family. Thanks to all the teams for your help and support....
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Tom
(65)
Steve
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please see our website www.findahomeonline.co.uk for details of our complaints procedure.
Last updated at 11:25 AM 05/04/2022 by
