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Findahome Online Estate & Letting Agents are an online estate agent, based in Staffordshire. We have extensive local & national market knowledge and advanced valuation tools that will determine the pr Read full description...Findahome Online Estate & Letting Agents are an online estate agent, based in Staffordshire. We have extensive local & national market knowledge and advanced valuation tools that will determine the price you can expect to achieve.

Our low cost service is based upon traditional estate agency values including marketing, valuation advice and personal service. We offer to all clients a dedicated team of sales negotiators who have experience and professionalism, which will help guide you from your first viewing to completion and everything in between, ensuring a smooth process in what can be an extremely stressful time.
 
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Properties for rent
Aug 21,2017
Minithumbup
James Pattinson
Angela Hesketh
By: 'Yankee Echo Hotel'
Aug 21,2017
0 people found
this helpful
I have recently appointed Find A Home Online (Stoke) for the second time and the experience simply gets better and better. Although I mainly dealt with James and Angela, who were excellent, I would like to take this opportunity to congratulate all staff I came into contact with for their courtesy and professionalism....
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Comment on agent fees
Very fair, Very competitive.
Was this helpful? Yes
Aug 13,2017
Minithumbup
Joe shenton
James
By: 'Alison Shenton'
Aug 13,2017
0 people found
this helpful
Excellent service from the start to the completion of my house sale. Staff were professional, helpful, courteous at all times. I particularly liked the Online portal to check the progress of the sale - good information and kept up to date...
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Comment on agent fees
Reasonable and good value
Was this helpful? Yes
Aug 11,2017
Minithumbup
Joe shenton
James
By: 'Tanya'
Aug 11,2017
0 people found
this helpful
Joe and James have been outstanding, the support and help are second to none, would definitely use them again and recommend them, Joe shenton is a brilliant member of staff, he will go along way, also Sharon the owner has been fantastic, nothing is to much, always keep you up to date and help in any way they can, thank you...
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Was this helpful? Yes
Aug 11,2017
Minithumbup
Joe shenton
James
By: 'The Nightingales'
Aug 11,2017
0 people found
this helpful
Joe always very courteous and positive. It was pleasure to talk to him and he always dealt with business efficiently. James was very personable gave sound advice and guidance....
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Comment on agent fees
Very competitive.
Was this helpful? Yes
Aug 08,2017
Minithumbup
James Pattinson
Angela Hesketh
By: 'Mrs C Cartlidge'
Aug 08,2017
0 people found
this helpful
Excellent service from all the team, I would not hesitate in recommending Find A Home Online to friends and family. Polite and professional at all times and value for money. Many thanks to Tom, James, Joe, Angela & Laura....
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Comment on agent fees
value for money.
Was this helpful? Yes
Jul 20,2017
Minithumbup
Katie Gilmore
Tom Williams
By: 'Happy Customer'
Jul 20,2017
0 people found
this helpful
I am not one for writing reviews as can be see from this, however, when credit is due taking time to as thank you is the least I can do. I have experience of Findahome from both property sale and landlord perspective and warmly recommend they as a quality customer focused team to anyone. Exemplar....
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Comment on agent fees
Extremely fair and reasonable and delivers what it say on the tin.
Was this helpful? Yes
Jul 18,2017
Minithumbup
Tom Williams
James Pattinson
By: 'Lisa watts'
Jul 18,2017
0 people found
this helpful
I would highly recommend this estate agents to sell your property. Our property sold in the first week of being on the market. All the staff are professional at all times and supportive during one of the most challenging times. Very happy with find a homes service. Thank you all so much...
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Comment on agent fees
The fees are affordable
Was this helpful? Yes
Jul 13,2017
Minithumbup
Joe Shenton
James Pattinson
By: 'Mr brannan'
Jul 13,2017
0 people found
this helpful
We have Used find a home numerous times now selling and buying and they always offer an outstanding service and are very efficient....
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Comment on agent fees
Excellent value for money
Was this helpful? Yes
Jul 13,2017
Minithumbup
James Pattinson
Tom Williams
By: 'Ian Phillips'
Jul 13,2017
0 people found
this helpful
Excellent Friendly Service from start to finish. a seamless experience with excellent verbal, text and e mail communication through all stages of the transaction. I've recommended Findahome already...
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Comment on agent fees
good
Was this helpful? Yes
Jul 11,2017
Minithumbup
Joe Shenton
By: 'Sue Petkevicius'
Jul 11,2017
0 people found
this helpful
What can I say? Above and beyond any of my expectations. This is the second time I have used find a home and would recommend them to anyone. Nothing is too much trouble, everything was dealt with professionally and with consideration. 5 stars for every aspect of their wonderful service. Thank you...
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Comment on agent fees
Absolutely amazing fees. Such an utter bargain.
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Jun 22,2017
Minithumbup
Joe Shenton
James Pattinson
By: 'Richard Diliberto'
Jun 22,2017
0 people found
this helpful
The experience from start to finish was well organised and professional. The staff at Find A Home are very polite, responsive and always happy to help. The initial valuation was also relalistic and in circa of what was achieved. It's also very nice to deal with people who are down to earth....
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Comment on agent fees
The selling costs were very reasonable. I opted for the 'One Off Fee' which was great value.
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By: Sharron Williams
Jul 13, 2017
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Good morning Richard Thank you for taking the time to review us. We really appreciate you rating our service as 5 star. It has been a privilege getting to know you and we are thrilled that we have sold your beautiful home for you. Thanks for using our services. I hope we can help you again in the future. ...
Jun 06,2017
Minithumbup
Joe Shenton
By: 'Lucinda'
Jun 06,2017
0 people found
this helpful
Find a home are a very good estate agents , I would use them again and recommend to friends/family. Joe is a brilliant member of there team and helped me throughout the sale of my property....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jun 06,2017
Minithumbup
By: 'Susan Johnson'
Jun 06,2017
0 people found
this helpful
Did not have much contact with Findahome, as I found my own buyer and was able to close the deal myself....
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Comment on agent fees
Okay, although I feel in my case that they (through no fault of themselves) did not earn their fee.
Was this helpful? Yes
By: Sharron Williams
Jun 23, 2017
View all comments (1)
Thanks for reviewing our service. We are disappointed that you have only given us a 3 star rating. A sale was agreed in 5days, after 3 Viewings. The people who bought your home were introduced by ourselves. Their offer was negotiated by one of our Sales Negotiators. You opted for our upfront selling package which at the time was only £599 including vat. On the package you chose the owner shows viewers round, which you did. Not quite sure what you mean when you say you 'closed the deal'. We ne ...
Jun 04,2017
Minithumbup
Joe Shenton
Tom Williams
By: 'Clare Bunting'
Jun 04,2017
0 people found
this helpful
Very impressed with all staff..you were all wonderful, everything went so smoothly, we really appreciate your help. We will be selling our house very soon & will 100% be using you again..thank you 😊...
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Comment on agent fees
Given a discount due to doing my own viewings. Very fair.
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By: Sharron Williams
Jun 05, 2017
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Oh good morning Clare Thank you very much for your kind words........:) We shall be looking forward to selling your next property in the near future. Kind Regard's ...
Jun 02,2017
Minithumbup
Joe Shenton
By: 'Kev Barker'
Jun 02,2017
0 people found
this helpful
Findahome offered an efficient, comprehensive sales service which resulted in an offer being accepted within 5 days of website publication. My only criticism, if anything, was that from offer acceptance to completion took 7 weeks for a cash buyer and maybe the agent could have been a little more proactive in bringing this to a quicker conclusion. Overall through an excellent service and one I would heartily recommend....
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Comment on agent fees
Excellent value for money.
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By: Sharron Williams
Jun 26, 2017
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Thank you for taking the time to review us. We really appreciate you rating our service as 5 star. With reference to the length of time the sale took to complete, we are unfortunately, once the sale has been agreed in solicitors hands. Some solicitors are quicker and more efficient than others. Thanks for using our services. I hope we can help you again in the future. ...
Jun 01,2017
Minithumbup
Joe Shenton
By: 'Steve C'
Jun 01,2017
0 people found
this helpful
Findahome Online were very efficient and helpful at every stage of the sales process. Joe Shenton kept me informed and up to date with the progress of the property sales negotiations....
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Comment on agent fees
I took the pay upfront option and I think that this option was very good value.
Was this helpful? Yes
By: Sharron Williams
Jun 01, 2017
View all comments (1)
Thank you for your lovely comments about our service and Joe, we are very proud of our service and our team here at Findahome. ...
Apr 26,2017
Minithumbup
Joe Shenton
James Pattinson
By: 'Mr Mrs Cooper'
Apr 26,2017
0 people found
this helpful
The staff members we dealt with were more than helpful throughout the sale of our property. We had a few challenges during the sale process and the staff were extremely patient and professional at all times. We would certainly use Findhome again and have recommended their service to friends and family. Thanks again Mr Mrs Cooper...
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Comment on agent fees
We found the fees to be very competitive compared to other local estate agents.
Was this helpful? Yes
Apr 22,2017
Minithumbup
Joe Shenton
Tom Williams
By: 'D Brant'
Apr 22,2017
0 people found
this helpful
An estate agent that goes an extra mile (even when I took the option to pay fee's upfront) Nothing was ever too much trouble for the team even when I asked them to look at a property I was interested in purchasing from another agent. Valuation was in line with what was expected and not inflated in order to win a contract only to reduce it weeks later unlike some other estate agents. Very good market knowledge both within the immediate locality and wider a field. Joe keep me up to date throughout...
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Comment on agent fees
Agents fees are extremely competitive and extremely good value for money
Was this helpful? Yes
Apr 21,2017
Minithumbup
Joe Shenton
James Pattinson
By: 'Mw'
Apr 21,2017
0 people found
this helpful
Fantastic service from start to finish. James was efficient in arranging viewings and helpful in offering advice during the process. I felt he was very approachable and knowledgeable. Joe assisted with any queries i had and helped progress the sale to completion. Overall any emails i sent or calls i made were responded to quickly by a staff member. Both james and joe were up to speed with the sale which meant each time i rang the office i didnt have to keep explaining who i was etc. This assur...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Apr 20,2017
Minithumbup
James Pattinson
By: 'markspark'
Apr 20,2017
0 people found
this helpful
I don't normally do online reviews but feel compelled to congratulate the Findahome team on a job well done. I was nervous about paying up front, worried that once I had parted with the money the service would be non existent; but nothing could have been further from the truth. Findahome always answered the phone, provided text and email updates on appointments, even reminders 45 mins before the potential buyers were due, and once we found a buyer (13 viewings in 10 days!) they chased up and d...
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Comment on agent fees
excellent value for money
Was this helpful? Yes
Mar 18,2017
Minithumbup
Joe Shenton
Tom Williams
By: 'Doorb'
Mar 18,2017
0 people found
this helpful
Findahomeonline were excellent for us, rang them one day wanting to put the house on the market and a couple of days later the photographer came round to take the brilliant pics. The house only took 4 days to sell. Only good words for findahomeonline...
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Comment on agent fees
Excellent fees
Was this helpful? Yes
Mar 08,2017
Minithumbup
Joe Shenton
Sharron Williams
By: 'Anthony Gibson'
Mar 08,2017
0 people found
this helpful
All staff were very helpful throughout the whole process which helped us get through a move which we had only done 38yrs before...
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Comment on agent fees
Fees are excellent value for money
Was this helpful? Yes
Feb 24,2017
Minithumbup
Joe Shenton
By: 'Phil Daniels'
Feb 24,2017
0 people found
this helpful
Joe, and all the team at Findahomeonline were always very helpful and professional with any queries I had during my house sale....
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Comment on agent fees
Findahomeonline fees are excellent value for money.
Was this helpful? Yes
Feb 22,2017
Minithumbup
Tom Williams
By: 'Bloor'
Feb 22,2017
0 people found
this helpful
Our house sale was handled very professionally. We were kept fully informed along the way with both positive and negative feedback. I felt the service to be very friendly and personal....
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Comment on agent fees
The fees were higher than the normal standard selling fee. This was because we wanted the estate agent to carry out accompanied viewings.
Was this helpful? Yes
Nov 29,2016
Minithumbup
Sharron Williams
Joe Shenton
By: 'Jane M'
Nov 29,2016
0 people found
this helpful
I found both Sharron and Joe an absolute joy to work with. In what was quite a stressful time their knowledge and calm and assuring manner together with their professionalism helped things go very smoothly. Communication was excellent and I was kept informed at each stage of the transaction. They both went above and beyond to secure the best outcome for the sale of my property....
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Comment on agent fees
very reasonable.
Was this helpful? Yes
Nov 28,2016
Minithumbup
Tom Williams
By: 'Naomi Bentley'
Nov 28,2016
0 people found
this helpful
Tom was prompt, helpful when valuing my property and gave me a realistic valuation. Happy with the follow-up service too....
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Comment on agent fees
Fees were competitive and I'm glad I opted for Find A Home and an online estate agency over a high street agent.
Was this helpful? Yes
Nov 26,2016
Minithumbup
Joe Shenton
By: 'Paul.'
Nov 26,2016
0 people found
this helpful
A very good service with friendly & informative staff, always happy to help & make the process less stressful. Joe who I liased with on a regular basis was very helpful & was a credit to his colleagues/Findahome. I would highly recommend the service they offer & wouldn't hesitate to use them again....
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Comment on agent fees
Good value for money considering what a high street estate agent would charge.
Was this helpful? Yes
Nov 24,2016
Minithumbup
Joe Shenton
By: 'Gillian'
Nov 24,2016
0 people found
this helpful
Joe is very pleasant to deal with, allways friendly and positive. His response to any request was professional and thorough and all communication with regard to booking viewings was supported by confirmation emails and texts if requested. I had total confidence in him to provide the best service and to act on our behalf in order to sell our house....
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Comment on agent fees
Very good value for money
Was this helpful? Yes
Nov 02,2016
Minithumbup
Sharron Williams
Joe Shenton
By: 'GemmaH'
Nov 02,2016
0 people found
this helpful
I have had a wonderful experience selling and also purchasing a property via Find A Home Online. They were very professional, courteous, polite and I would not hesitate to recommend them to anyone. They helped me to get everything done smoothly and in good time. I cannot praise them highly enough! The whole team is wonderful and from valuation to completion everything was done to the highest standard possible. Thank you so much for all your help!...
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Comment on agent fees
Great value for money
Was this helpful? Yes
Oct 28,2016
Minithumbup
Joe Shenton
By: 'Paula R-B'
Oct 28,2016
0 people found
this helpful
We purchased a house through Findahome 4 years ago and they were so easy to deal with that it a foregone conclusion who we were going to use when we decided to sell our house this summer! They did not disappoint! Tom came out to value the house and photographs, the house was listed the following day and sold by the end of the first week. Throughougt the sale process we then dealt with Joe Shenton in their office who regularly went above and beyond - making calls to get answers when the conveyanc...
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Comment on agent fees
Good
Was this helpful? Yes

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Agent Fees

Selling option from Β£699 inc vat (A one off payment made inadvance, with nothing more to pay on completion.
Or NSNF (No Sale No Fee) nothing to pay until the completion.
Last updated at 10:25 AM 14/07/2017 by sharron

Complaints Procedure

No procedure set.
Last updated at 10:25 AM 14/07/2017 by sharron

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