Findahome Online
4.9/5, 224 reviews
99% recommended
100% sales valuation accuracy
99% sales fee satisfaction
94% lettings valuation accuracy
97% lettings fee satisfaction
Findahome Online Estate & Letting Agents are an online estate agent, based in Staffordshire. We have extensive local & national market knowledge and advanced valuation tools that will determine the price you can expect to achieve. Our low cost service is based upon traditional estate agency values including marketing, valuation advice and ... show more Findahome Online Estate & Letting Agents are an online estate agent, based in Staffordshire. We have extensive local & national market knowledge and advanced valuation tools that will determine the price you can expect to achieve.

Our low cost service is based upon traditional estate agency values including marketing, valuation advice and personal service. We offer to all clients a dedicated team of sales negotiators who have experience and professionalism, which will help guide you from your first viewing to completion and everything in between, ensuring a smooth process in what can be an extremely stressful time.
Findahome

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 99% £30,000 £1,450,000
Lettings 94% 97% £280 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
19 1 17 1 163 0 13 0 9 1
Areas covered
Address

Sutherland Institute, Off Lightwood Road, Cliveden Place
Longton,Stoke On Trent
Staffordshire
ST4 4JB
01782 318067

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“An absolute pleasure to deal with. Very efficient and supportive ......”

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Jul 16,2017
Minithumbup
By: 'Jess Buxton'
Jul 16,2017
0 people found
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An absolute pleasure to deal with. Very efficient and supportive throughout. Great service provided. I would highly recommend to friends and family....
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“We have experienced a fabulous professional and helpful service from ......”

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Jul 15,2017
Minithumbup
By: 'I&K Holdcroft'
Jul 15,2017
0 people found
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We have experienced a fabulous professional and helpful service from Findahomeonline, especially from Katie our Lettings Co-ordiantor. She is friendly in her approach and competent with every aspect of support and calls are returned efficiently. I would highly recommend this estate and lettings agency....
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Good
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“Katie was brilliant from finding tenants to aftercare when I ......”

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Jul 14,2017
Minithumbup
By: 'Durose property'
Jul 14,2017
0 people found
this helpful
Katie was brilliant from finding tenants to aftercare when I needed a copy of tenancy agreement woul use again without hesitation...
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Comment on agent fees
Reasonable
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“We have used Findahome several times - twice to sell ......”

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Jul 14,2017
Minithumbup
By: 'Donna'
Jul 14,2017
0 people found
this helpful
We have used Findahome several times - twice to sell homes and more recently to manage the letting of a property. We deal with Katie regularly in respect of the property that we let and she is extremely helpful and friendly. Any questions are followed ...
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“We have recently let out a property with find a ......”

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Jul 14,2017
Minithumbup
By: 'Honey'
Jul 14,2017
0 people found
this helpful
We have recently let out a property with find a home. They have been very efficient in getting the property to the market and securing us a suitable tenant all in less then 4 weeks. Katie has been great with her communication, updates and advise. We ...
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Comment on agent fees
Fair and competitive
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“I've had my rental property for over 3.5 years with findahomeonline. ......”

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Jul 13,2017
Minithumbup
By: 'Lorraine mcdonald'
Jul 13,2017
0 people found
this helpful
I've had my rental property for over 3.5 years with findahomeonline. The reason I initially chose them was because I found them helpful and supportive from the 'get go'. I was a new landlord and their advice and support was fantastic. I deal with Katie from ...
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Comment on agent fees
Fantastic
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“We have Used find a home numerous times now selling ......”

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Jul 13,2017
Minithumbup
By: 'Mr brannan'
Jul 13,2017
0 people found
this helpful
We have Used find a home numerous times now selling and buying and they always offer an outstanding service and are very efficient....
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Comment on agent fees
Excellent value for money
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“Excellent Friendly Service from start to finish. a seamless experience ......”

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Jul 13,2017
Minithumbup
By: 'Ian Phillips'
Jul 13,2017
0 people found
this helpful
Excellent Friendly Service from start to finish. a seamless experience with excellent verbal, text and e mail communication through all stages of the transaction. I've recommended Findahome already...
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Comment on agent fees
good
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“Findahome are fantastic! From day one of having an appointment ......”

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Jul 12,2017
Minithumbup
By: 'Sally mountford'
Jul 12,2017
0 people found
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Findahome are fantastic! From day one of having an appointment with Lisa, to see what kind of mortgage we would be able to afford, they have worked non stop. We were made aware of a property that would be suitable for us on the same ...
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Comment on agent fees
Good
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“I've always found Katie to be polite and willing to ......”

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Jul 12,2017
Minithumbup
By: 'Marc'
Jul 12,2017
0 people found
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I've always found Katie to be polite and willing to help. My calls and emails have been promptly replied to and I'm fortunate enough to have had no issues with my property. Arranging my viewing and subsequent periodic checks have been handled really well and ...
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“Katie is always working hard. She is very efficient and ......”

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Jul 12,2017
Minithumbup
By: 'C Chang'
Jul 12,2017
0 people found
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Katie is always working hard. She is very efficient and diligent in dealing with clients' needs and requires. She deserves a five star....
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Comment on agent fees
The fees currently is good for me.
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“I have been a tennant with findahome coming up to 4 ......”

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Jul 12,2017
Minithumbup
By: 'Joanne'
Jul 12,2017
0 people found
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I have been a tennant with findahome coming up to 4 years in December. I gave always found the staff friendly and helpful;when I have had a query or a fault; They have responded swiftly . Joanne Taylor...
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Comment on agent fees
Good
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By: Sharron Williams
Jul 13, 2017
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Good afternoon Joanne Thank you for you kind comments with regards to Katie and James. We appreciate all of buyers, sellers, landlords and tenants as your self. It is good to hear that you are happy in the property. Kind Regards Sharron ...

“What can I say? Above and beyond any of my ......”

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Jul 11,2017
Minithumbup
By: 'Sue Petkevicius'
Jul 11,2017
0 people found
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What can I say? Above and beyond any of my expectations. This is the second time I have used find a home and would recommend them to anyone. Nothing is too much trouble, everything was dealt with professionally and with consideration. 5 stars for every aspect ...
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Comment on agent fees
Absolutely amazing fees. Such an utter bargain.
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“Katie is the best letting agent that I've had the ......”

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Jul 10,2017
Minithumbup
By: 'ARM'
Jul 10,2017
0 people found
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Katie is the best letting agent that I've had the pleasure of dealing with. She's an extremely valuable asset to Findahome. I'm unable to fault anything she's done for me or my tenants, and I value and trust her advice....
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“The experience from start to finish was well organised and ......”

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Jun 22,2017
Minithumbup
By: 'Richard Diliberto'
Jun 22,2017
0 people found
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The experience from start to finish was well organised and professional. The staff at Find A Home are very polite, responsive and always happy to help. The initial valuation was also relalistic and in circa of what was achieved. It's also very nice to deal ...
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Comment on agent fees
The selling costs were very reasonable. I opted for the 'One Off Fee' which was great value.
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By: Sharron Williams
Jul 13, 2017
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Good morning Richard Thank you for taking the time to review us. We really appreciate you rating our service as 5 star. It has been a privilege getting to know you and we are thrilled that we have sold your beautiful home for you. Thanks for using our services. I hope we can help you again in the future. ...

“Find a home are a very good estate agents , I ......”

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Jun 06,2017
Minithumbup
By: 'Lucinda'
Jun 06,2017
0 people found
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Find a home are a very good estate agents , I would use them again and recommend to friends/family. Joe is a brilliant member of there team and helped me throughout the sale of my property....
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Comment on agent fees
Very reasonable
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“Did not have much contact with Findahome, as I found ......”

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Jun 06,2017
Minithumbup
By: 'Susan Johnson'
Jun 06,2017
0 people found
this helpful
Did not have much contact with Findahome, as I found my own buyer and was able to close the deal myself....
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Comment on agent fees
Okay, although I feel in my case that they (through no fault of themselves) did not earn their fee.
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By: Sharron Williams
Jun 23, 2017
View all comments (1)
Thanks for reviewing our service. We are disappointed that you have only given us a 3 star rating. A sale was agreed in 5days, after 3 Viewings. The people who bought your home were introduced by ourselves. Their offer was negotiated by one of our Sales Negotiators. You opted for our upfront selling package which at the time was only £599 including vat. On the package you chose the owner shows viewers round, which you did. Not quite sure what you mean when you say you 'closed the deal'. We nego ...

“Very impressed with all staff..you were all wonderful, everything ......”

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Jun 04,2017
Minithumbup
By: 'Clare Bunting'
Jun 04,2017
0 people found
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Very impressed with all staff..you were all wonderful, everything went so smoothly, we really appreciate your help. We will be selling our house very soon & will 100% be using you again..thank you 😊...
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Comment on agent fees
Given a discount due to doing my own viewings. Very fair.
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By: Sharron Williams
Jun 05, 2017
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Oh good morning Clare Thank you very much for your kind words........:) We shall be looking forward to selling your next property in the near future. Kind Regard's ...

“Findahome offered an efficient, comprehensive sales service which resulted in ......”

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Jun 02,2017
Minithumbup
By: 'Kev Barker'
Jun 02,2017
0 people found
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Findahome offered an efficient, comprehensive sales service which resulted in an offer being accepted within 5 days of website publication. My only criticism, if anything, was that from offer acceptance to completion took 7 weeks for a cash buyer and maybe the agent could have been a ...
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Comment on agent fees
Excellent value for money.
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By: Sharron Williams
Jun 26, 2017
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Thank you for taking the time to review us. We really appreciate you rating our service as 5 star. With reference to the length of time the sale took to complete, we are unfortunately, once the sale has been agreed in solicitors hands. Some solicitors are quicker and more efficient than others. Thanks for using our services. I hope we can help you again in the future. ...

“Findahome Online were very efficient and helpful at every stage ......”

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Jun 01,2017
Minithumbup
By: 'Steve C'
Jun 01,2017
0 people found
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Findahome Online were very efficient and helpful at every stage of the sales process. Joe Shenton kept me informed and up to date with the progress of the property sales negotiations....
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Comment on agent fees
I took the pay upfront option and I think that this option was very good value.
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By: Sharron Williams
Jun 01, 2017
View all comments (1)
Thank you for your lovely comments about our service and Joe, we are very proud of our service and our team here at Findahome. ...

“The staff members we dealt with were more than helpful ......”

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Apr 26,2017
Minithumbup
By: 'Mr Mrs Cooper'
Apr 26,2017
0 people found
this helpful
The staff members we dealt with were more than helpful throughout the sale of our property. We had a few challenges during the sale process and the staff were extremely patient and professional at all times. We would certainly use Findhome again and have recommended ...
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Comment on agent fees
We found the fees to be very competitive compared to other local estate agents.
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“An estate agent that goes an extra mile (even when ......”

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Apr 22,2017
Minithumbup
By: 'D Brant'
Apr 22,2017
0 people found
this helpful
An estate agent that goes an extra mile (even when I took the option to pay fee's upfront) Nothing was ever too much trouble for the team even when I asked them to look at a property I was interested in purchasing from another agent. ...
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Comment on agent fees
Agents fees are extremely competitive and extremely good value for money
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“Fantastic service from start to finish. James was efficient in ......”

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Apr 21,2017
Minithumbup
By: 'Mw'
Apr 21,2017
0 people found
this helpful
Fantastic service from start to finish. James was efficient in arranging viewings and helpful in offering advice during the process. I felt he was very approachable and knowledgeable. Joe assisted with any queries i had and helped progress the sale to completion. Overall any emails ...
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Comment on agent fees
Reasonable
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“I don't normally do online reviews but feel compelled to ......”

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Apr 20,2017
Minithumbup
By: 'markspark'
Apr 20,2017
0 people found
this helpful
I don't normally do online reviews but feel compelled to congratulate the Findahome team on a job well done. I was nervous about paying up front, worried that once I had parted with the money the service would be non existent; but nothing could have ...
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Comment on agent fees
excellent value for money
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“Findahomeonline were excellent for us, rang them one day wanting ......”

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Mar 18,2017
Minithumbup
By: 'Doorb'
Mar 18,2017
0 people found
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Findahomeonline were excellent for us, rang them one day wanting to put the house on the market and a couple of days later the photographer came round to take the brilliant pics. The house only took 4 days to sell. Only good words for findahomeonline...
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Comment on agent fees
Excellent fees
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“I am really impressed by the overall professionalism of the ......”

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Mar 11,2017
Minithumbup
By: 'Quinton'
Mar 11,2017
0 people found
this helpful
I am really impressed by the overall professionalism of the company. Joe and Tom made the whole thing process very easy and smooth and would highly recommend them to everyone....
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Comment on agent fees
Exceptional value for money
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“Very professionally dealt with at all stages of my purchase ......”

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Mar 09,2017
Minithumbup
By: 'Ben'
Mar 09,2017
1 people found
this helpful
Very professionally dealt with at all stages of my purchase by Joe. He was very helpful and understanding with my less-than-straightforward case. Painless process with find-a-home from a buyers perspective, based on my experience....
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Comment on agent fees
N/A
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“Joe, and all the team at Findahomeonline were always very ......”

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Feb 24,2017
Minithumbup
By: 'Phil Daniels'
Feb 24,2017
0 people found
this helpful
Joe, and all the team at Findahomeonline were always very helpful and professional with any queries I had during my house sale....
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Comment on agent fees
Findahomeonline fees are excellent value for money.
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“Our house sale was handled very professionally. We were kept ......”

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Feb 22,2017
Minithumbup
By: 'Bloor'
Feb 22,2017
0 people found
this helpful
Our house sale was handled very professionally. We were kept fully informed along the way with both positive and negative feedback. I felt the service to be very friendly and personal....
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Comment on agent fees
The fees were higher than the normal standard selling fee. This was because we wanted the estate agent to carry out accompanied viewings.
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“I found both Sharron and Joe an absolute joy to ......”

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Nov 29,2016
Minithumbup
By: 'Jane M'
Nov 29,2016
0 people found
this helpful
I found both Sharron and Joe an absolute joy to work with. In what was quite a stressful time their knowledge and calm and assuring manner together with their professionalism helped things go very smoothly. Communication was excellent and I was kept informed at each ...
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Comment on agent fees
very reasonable.
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Staff picture Steph
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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No procedure set.
Last updated at 12:40 PM 03/11/2017 by sharron

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