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    Tom Williams
  • Sharron Williams
    Sharron Williams
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    James Pattinson
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    Hannah Pointon
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    Jennifer Thursfield
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    Katie Gilmore
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    Laura Bettany
  • Joe Shenton
    Joe Shenton
  • Angela Hesketh
    Angela Hesketh
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    Lisa Boulton
Our low cost service is based on traditional estate agency values including marketing, valuation advice and personal service. We believe that customer service is paramount and at Findahome Online our staff are dedicated to, and enthusiastic about, their work and offer the highest level of customer service to all of our clients. We have a dedicated team of experienced sales negotiators who help guide you from your first viewing to completion, and everything in between, ensuring a smooth process i Read full description...

Sutherland InstitutreThe Faraday SuiteOffice 1
Longton,Stoke on Trent
Staffordshire
ST3 4HY
01782 318067

 
Website not available Properties for sale
Properties for rent
Jun 22,2017
Minithumbup
Joe Shenton
James Pattinson
By:
Jun 22,2017
0 people found
this helpful
The experience from start to finish was well organised and professional. The staff at Find A Home are very polite, responsive and always happy to help. The initial valuation was also relalistic and in circa of what was achieved. It's also very nice to deal with people who are down to earth....
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Comment on agent fees
The selling costs were very reasonable. I opted for the 'One Off Fee' which was great value.
Was this helpful? Yes
Jun 06,2017
Minithumbup
Joe Shenton
By:
Jun 06,2017
0 people found
this helpful
Find a home are a very good estate agents , I would use them again and recommend to friends/family. Joe is a brilliant member of there team and helped me throughout the sale of my property....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jun 06,2017
Minithumbup
By:
Jun 06,2017
0 people found
this helpful
Did not have much contact with Findahome, as I found my own buyer and was able to close the deal myself....
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Comment on agent fees
Okay, although I feel in my case that they (through no fault of themselves) did not earn their fee.
Was this helpful? Yes
By: Sharron Williams
Jun 23, 2017
View all comments (1)
Thanks for reviewing our service. We are disappointed that you have only given us a 3 star rating. A sale was agreed in 5days, after 3 Viewings. The people who bought your home were introduced by ourselves. Their offer was negotiated by one of our Sales Negotiators. You opted for our upfront selling package which at the time was only £599 including vat. On the package you chose the owner shows viewers round, which you did. Not quite sure what you mean when you say you 'closed the deal'. We ne ...
Jun 04,2017
Minithumbup
Joe Shenton
Tom Williams
By:
Jun 04,2017
0 people found
this helpful
Very impressed with all staff..you were all wonderful, everything went so smoothly, we really appreciate your help. We will be selling our house very soon & will 100% be using you again..thank you 😊...
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Comment on agent fees
Given a discount due to doing my own viewings. Very fair.
Was this helpful? Yes
By: Sharron Williams
Jun 05, 2017
View all comments (1)
Oh good morning Clare Thank you very much for your kind words........:) We shall be looking forward to selling your next property in the near future. Kind Regard's ...
Jun 02,2017
Minithumbup
Joe Shenton
By:
Jun 02,2017
0 people found
this helpful
Findahome offered an efficient, comprehensive sales service which resulted in an offer being accepted within 5 days of website publication. My only criticism, if anything, was that from offer acceptance to completion took 7 weeks for a cash buyer and maybe the agent could have been a little more proactive in bringing this to a quicker conclusion. Overall through an excellent service and one I would heartily recommend....
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Comment on agent fees
Excellent value for money.
Was this helpful? Yes
By: Sharron Williams
Jun 26, 2017
Thank you for taking the time to review us. We really appreciate you rating our service as 5 star. With reference to the length of time the sale took to complete, we are unfortunately, once the sale has been agreed in solicitors hands. Some solicitors are quicker and more efficient than others. Thanks for using our services. I hope we can help you again in the future.
Jun 01,2017
Minithumbup
Joe Shenton
By:
Jun 01,2017
0 people found
this helpful
Findahome Online were very efficient and helpful at every stage of the sales process. Joe Shenton kept me informed and up to date with the progress of the property sales negotiations....
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Comment on agent fees
I took the pay upfront option and I think that this option was very good value.
Was this helpful? Yes
By: Sharron Williams
Jun 01, 2017
View all comments (1)
Thank you for your lovely comments about our service and Joe, we are very proud of our service and our team here at Findahome. ...
Apr 26,2017
Minithumbup
Joe Shenton
James Pattinson
By:
Apr 26,2017
0 people found
this helpful
The staff members we dealt with were more than helpful throughout the sale of our property. We had a few challenges during the sale process and the staff were extremely patient and professional at all times. We would certainly use Findhome again and have recommended their service to friends and family. Thanks again Mr Mrs Cooper...
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Comment on agent fees
We found the fees to be very competitive compared to other local estate agents.
Was this helpful? Yes
Apr 22,2017
Minithumbup
Joe Shenton
Tom Williams
By:
Apr 22,2017
0 people found
this helpful
An estate agent that goes an extra mile (even when I took the option to pay fee's upfront) Nothing was ever too much trouble for the team even when I asked them to look at a property I was interested in purchasing from another agent. Valuation was in line with what was expected and not inflated in order to win a contract only to reduce it weeks later unlike some other estate agents. Very good market knowledge both within the immediate locality and wider a field. Joe keep me up to date throughout...
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Comment on agent fees
Agents fees are extremely competitive and extremely good value for money
Was this helpful? Yes
Apr 21,2017
Minithumbup
Joe Shenton
James Pattinson
By:
Apr 21,2017
0 people found
this helpful
Fantastic service from start to finish. James was efficient in arranging viewings and helpful in offering advice during the process. I felt he was very approachable and knowledgeable. Joe assisted with any queries i had and helped progress the sale to completion. Overall any emails i sent or calls i made were responded to quickly by a staff member. Both james and joe were up to speed with the sale which meant each time i rang the office i didnt have to keep explaining who i was etc. This assur...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Apr 20,2017
Minithumbup
James Pattinson
By:
Apr 20,2017
0 people found
this helpful
I don't normally do online reviews but feel compelled to congratulate the Findahome team on a job well done. I was nervous about paying up front, worried that once I had parted with the money the service would be non existent; but nothing could have been further from the truth. Findahome always answered the phone, provided text and email updates on appointments, even reminders 45 mins before the potential buyers were due, and once we found a buyer (13 viewings in 10 days!) they chased up and d...
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Comment on agent fees
excellent value for money
Was this helpful? Yes
Mar 18,2017
Minithumbup
Joe Shenton
Tom Williams
By:
Mar 18,2017
0 people found
this helpful
Findahomeonline were excellent for us, rang them one day wanting to put the house on the market and a couple of days later the photographer came round to take the brilliant pics. The house only took 4 days to sell. Only good words for findahomeonline...
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Comment on agent fees
Excellent fees
Was this helpful? Yes
Mar 11,2017
Minithumbup
Tom Williams
Joe Shenton
By:
Mar 11,2017
0 people found
this helpful
I am really impressed by the overall professionalism of the company. Joe and Tom made the whole thing process very easy and smooth and would highly recommend them to everyone....
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Comment on agent fees
Exceptional value for money
Was this helpful? Yes
Mar 09,2017
Minithumbup
Joe Shenton
By:
Mar 09,2017
1 people found
this helpful
Very professionally dealt with at all stages of my purchase by Joe. He was very helpful and understanding with my less-than-straightforward case. Painless process with find-a-home from a buyers perspective, based on my experience....
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Comment on agent fees
N/A
Was this helpful? Yes
Mar 08,2017
Minithumbup
Joe Shenton
Sharron Williams
By:
Mar 08,2017
0 people found
this helpful
All staff were very helpful throughout the whole process which helped us get through a move which we had only done 38yrs before...
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Comment on agent fees
Fees are excellent value for money
Was this helpful? Yes
Feb 24,2017
Minithumbup
Joe Shenton
By:
Feb 24,2017
0 people found
this helpful
Joe, and all the team at Findahomeonline were always very helpful and professional with any queries I had during my house sale....
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Comment on agent fees
Findahomeonline fees are excellent value for money.
Was this helpful? Yes
Feb 22,2017
Minithumbup
Tom Williams
By:
Feb 22,2017
0 people found
this helpful
Our house sale was handled very professionally. We were kept fully informed along the way with both positive and negative feedback. I felt the service to be very friendly and personal....
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Comment on agent fees
The fees were higher than the normal standard selling fee. This was because we wanted the estate agent to carry out accompanied viewings.
Was this helpful? Yes
Nov 29,2016
Minithumbup
Sharron Williams
Joe Shenton
By:
Nov 29,2016
0 people found
this helpful
I found both Sharron and Joe an absolute joy to work with. In what was quite a stressful time their knowledge and calm and assuring manner together with their professionalism helped things go very smoothly. Communication was excellent and I was kept informed at each stage of the transaction. They both went above and beyond to secure the best outcome for the sale of my property....
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Comment on agent fees
very reasonable.
Was this helpful? Yes
Nov 28,2016
Minithumbup
Tom Williams
By:
Nov 28,2016
0 people found
this helpful
Tom was prompt, helpful when valuing my property and gave me a realistic valuation. Happy with the follow-up service too....
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Comment on agent fees
Fees were competitive and I'm glad I opted for Find A Home and an online estate agency over a high street agent.
Was this helpful? Yes
Nov 26,2016
Minithumbup
Joe Shenton
By:
Nov 26,2016
0 people found
this helpful
A very good service with friendly & informative staff, always happy to help & make the process less stressful. Joe who I liased with on a regular basis was very helpful & was a credit to his colleagues/Findahome. I would highly recommend the service they offer & wouldn't hesitate to use them again....
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Comment on agent fees
Good value for money considering what a high street estate agent would charge.
Was this helpful? Yes
Nov 24,2016
Minithumbup
Joe Shenton
By:
Nov 24,2016
0 people found
this helpful
Joe is very pleasant to deal with, allways friendly and positive. His response to any request was professional and thorough and all communication with regard to booking viewings was supported by confirmation emails and texts if requested. I had total confidence in him to provide the best service and to act on our behalf in order to sell our house....
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Comment on agent fees
Very good value for money
Was this helpful? Yes
Nov 07,2016
Minithumbup
Tom Williams
Katie Gilmore
By:
Nov 07,2016
0 people found
this helpful
I have been using findahome for over 18 months now with 2 of my rental properties. Finding new tenants has never been a problem, always been kept in touch regarding checking new tenants credit/background, quarterly inspections, organizing plumbers for gas/legionaries etc cant fault any of the service. I have piece of mind knowing that Katie or Tom will call regarding any issues and help me rectify them. Will be using them with further rental properties down the line....
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Comment on agent fees
Fee's are competitive. I certainly cant grumble at the price to know i have the agents doing the checks and making sure everything is OK from the tenants end but also making sure that i am making sure i keep up to date with certificates and new legislation my end.
Was this helpful? Yes
Nov 07,2016
Minithumbup
Tom Williams
Katie Gilmore
By:
Nov 07,2016
0 people found
this helpful
Very impressed. Every aspect of letting my property out was taken care of with the upmost efficiency and professionalism. My property has become vacant again and I am also impressed with how many viewings have taken place and how it has been dealt with. Thanks again...
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Comment on agent fees
Very reasonable for the service you receive
Was this helpful? Yes
Nov 06,2016
Minithumbup
Katie Gilmore
Tom Williams
By:
Nov 06,2016
0 people found
this helpful
I FIND THE WHOLE EXPERIENCE WITH FIND A HOME EXACTLY WHAT I WAS LOOKING FOR, HASSLE FREE. WHENEVER I RING THE OFFICE THEY ARE SO HELPFUL, WHOEVER I SPEAK TO. I HAVE HAD MORE DEALINGS WITH KATIE WHO I FIND SO EFFICIENT, AND ON THE BALL. TOM WAS ALSO EXTREMELY PROFESSIONAL WHEN I NEEDED TO MOVE A PROPERTY FROM ANOTHER AGENT OVER TO FIND A HOME....
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Comment on agent fees
I HAVE NOT REALLY COMPARED THEM TO OTHER AGENTS, AND AM HAPPY WITH THINGS AS THEY ARE.
Was this helpful? Yes
Nov 05,2016
Minithumbup
Katie Gilmore
By:
Nov 05,2016
0 people found
this helpful
We have rented our property through findahome for a number of years. The service has always been very professional and I cannot speak highly enough of all of the staff, Katie in particular. I would definitely recommend them....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 04,2016
Minithumbup
Katie Gilmore
By:
Nov 04,2016
1 people found
this helpful
Friendly and great customer care, always flexible with time to suit the customers requirements. Any queries or issues in regards to contracts or the property are cleared up quickly and efficiently to ensure everything is perfect for the customer....
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Comment on agent fees
Agent fees are good
Was this helpful? Yes
Nov 04,2016
Minithumbup
Katie Gilmore
Tom Williams
By:
Nov 04,2016
0 people found
this helpful
Excellent service, high degree of professionalism and lovely to deal with. Have been a tenant under Findahome for just over 2 years and have had the pleasure of dealing with both Katie and Tom. This is the best letting agency I have been with in my 10+ years of renting and would highly recommend to any potential customers....
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Comment on agent fees
Very cheap in respect to the high level of service provided
Was this helpful? Yes
Nov 04,2016
Minithumbup
Tom Williams
Katie Gilmore
By:
Nov 04,2016
1 people found
this helpful
The service I have recieved from Findahome has been second to none, from an initial valuation from Tom, to the management of two buy to let properties by Katie. brilliant communications throughout....
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Was this helpful? Yes
Nov 02,2016
Minithumbup
Sharron Williams
Joe Shenton
By:
Nov 02,2016
0 people found
this helpful
I have had a wonderful experience selling and also purchasing a property via Find A Home Online. They were very professional, courteous, polite and I would not hesitate to recommend them to anyone. They helped me to get everything done smoothly and in good time. I cannot praise them highly enough! The whole team is wonderful and from valuation to completion everything was done to the highest standard possible. Thank you so much for all your help!...
read full review
Comment on agent fees
Great value for money
Was this helpful? Yes
Oct 28,2016
Minithumbup
Joe Shenton
By:
Oct 28,2016
0 people found
this helpful
We purchased a house through Findahome 4 years ago and they were so easy to deal with that it a foregone conclusion who we were going to use when we decided to sell our house this summer! They did not disappoint! Tom came out to value the house and photographs, the house was listed the following day and sold by the end of the first week. Throughougt the sale process we then dealt with Joe Shenton in their office who regularly went above and beyond - making calls to get answers when the conveyanc...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 24,2016
Minithumbup
Tom Williams
Sharron Williams
By:
Sep 24,2016
0 people found
this helpful
I would like to say i have had fantastic experience with Findahome online estate agents. Findahome offered a first class professional service from day 1 all the way to the end of the sale. Tom came to are house to value & take pictures of it, he was very professional, friendly and explained the process in great detail. We went with the pay up front package which is great value for money. Within 24 hours are house listing was up on Rightmove, Zoopla and Primelocation. Findahome sold are prop...
read full review
Comment on agent fees
Excellent
Was this helpful? Yes
Areas covered
  • ST1
  • Stoke on Trent
  • CW1
  • Cheshire
  • ST2
  • Newcastle under Lyme
  • CW2
  • ST3
  • CW3
  • ST4
  • CW4
  • ST5
  • CW5

ARLA TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 1 10 0 123 0 3 0 4 1

Job vacancies

Please see a list of jobs available

Agent Fees

Selling option from Β£599 inc vat (A one off payment made inadvance, with nothing more to pay on completion.
Or NSNF (No Sale No Fee) nothing to pay until the completion.
Last updated at 9:31 AM 09/03/2017 by sharron

Complaints Procedure

No procedure set.
Last updated at 9:31 AM 09/03/2017 by sharron

Awards won by Findahome Online

Individual Branch Awards

Tom Williams - no image available Tom Williams
Director
35 reviews

About Tom No description set View full profile
Sharron Williams Sharron Williams
Operations - Director
12 reviews

About Sharron No description set View full profile
James  Pattinson - no image available James Pattinson
Sales negotiator
28 reviews

About James No description set View full profile
Hannah  Pointon - no image available Hannah Pointon
Office Manager
18 reviews

About Hannah No description set View full profile
Jennifer  Thursfield - upload your photo Jennifer Thursfield
0 reviews

About Jennifer No description set View full profile
Katie Gilmore - upload your photo Katie Gilmore
12 reviews

About Katie No description set View full profile
Laura Bettany - upload your photo Laura Bettany
8 reviews

About Laura No description set View full profile
Joe Shenton Joe Shenton
Sales Negotiator
20 reviews

About Joe No description set View full profile
Angela Hesketh Angela Hesketh
Sale Negotiator (Cheshire)
0 reviews

About Angela No description set View full profile
Lisa Boulton - no image available Lisa Boulton
0 reviews

About Lisa Mortgage AdviserCeMap qualified Lisa has been a whole of mortgage adviser since 2004. She has worked for one of the UK's biggest banks. Lisa knows the mortgage market inside out. A warm caring pe View full profile

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