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    Steph Dunn-Fox
  • upload your photo
    Tom Williams
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    Sharron Williams
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    James Pattinson
  • upload your photo
    Hannah Pointon
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    Jennifer Thursfield
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    Clare Moore
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    Nicky Boulton
  • claim your profile
    Sharron Williams
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    Laura
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    Katie Gilmore
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    Laura Bettany
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    peter kennedy
  • upload your photo
    Joe Shenton
Our low cost service is based on traditional estate agency values including marketing, valuation advice and personal service. We believe that customer service is paramount and at Findahome Online our staff are dedicated to, and enthusiastic about, their work and offer the highest level of customer service to all of our clients. We have a dedicated team of experienced sales negotiators who help guide you from your first viewing to completion, and everything in between, ensuring a smooth process i Read full description...

Sutherland InstitutreThe Faraday SuiteOffice 1
Longton,Stoke on Trent
Staffordshire
ST3 4HY
01782 318067

 
Website not available

Properties for sale
Properties for rent
Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
I found both Sharron and Joe an absolute joy to work with. In what was quite a stressful time their knowledge and calm and assuring manner together with their professionalism helped things go very smoothly. Communication was excellent and I was kept informed at each stage of the transaction. They both went above and beyond to secure the best outcome for the sale of my property....
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Comment on agent fees
very reasonable.
Was this helpful? Yes
Nov 28,2016
Minithumbup
By:
Nov 28,2016
0 people found
this helpful
Tom was prompt, helpful when valuing my property and gave me a realistic valuation. Happy with the follow-up service too....
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Comment on agent fees
Fees were competitive and I'm glad I opted for Find A Home and an online estate agency over a high street agent.
Was this helpful? Yes
Nov 26,2016
Minithumbup
By:
Nov 26,2016
0 people found
this helpful
A very good service with friendly & informative staff, always happy to help & make the process less stressful. Joe who I liased with on a regular basis was very helpful & was a credit to his colleagues/Findahome. I would highly recommend the service they offer & wouldn't hesitate to use them again....
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Comment on agent fees
Good value for money considering what a high street estate agent would charge.
Was this helpful? Yes
Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
this helpful
Joe is very pleasant to deal with, allways friendly and positive. His response to any request was professional and thorough and all communication with regard to booking viewings was supported by confirmation emails and texts if requested. I had total confidence in him to provide the best service and to act on our behalf in order to sell our house....
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Comment on agent fees
Very good value for money
Was this helpful? Yes
Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
I have been using findahome for over 18 months now with 2 of my rental properties. Finding new tenants has never been a problem, always been kept in touch regarding checking new tenants credit/background, quarterly inspections, organizing plumbers for gas/legionaries etc cant fault any of the service. I have piece of mind knowing that Katie or Tom will call regarding any issues and help me rectify them. Will be using them with further rental properties down the line....
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Comment on agent fees
Fee's are competitive. I certainly cant grumble at the price to know i have the agents doing the checks and making sure everything is OK from the tenants end but also making sure that i am making sure i keep up to date with certificates and new legislation my end.
Was this helpful? Yes
Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
Very impressed. Every aspect of letting my property out was taken care of with the upmost efficiency and professionalism. My property has become vacant again and I am also impressed with how many viewings have taken place and how it has been dealt with. Thanks again...
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Comment on agent fees
Very reasonable for the service you receive
Was this helpful? Yes
Nov 06,2016
Minithumbup
By:
Nov 06,2016
0 people found
this helpful
I FIND THE WHOLE EXPERIENCE WITH FIND A HOME EXACTLY WHAT I WAS LOOKING FOR, HASSLE FREE. WHENEVER I RING THE OFFICE THEY ARE SO HELPFUL, WHOEVER I SPEAK TO. I HAVE HAD MORE DEALINGS WITH KATIE WHO I FIND SO EFFICIENT, AND ON THE BALL. TOM WAS ALSO EXTREMELY PROFESSIONAL WHEN I NEEDED TO MOVE A PROPERTY FROM ANOTHER AGENT OVER TO FIND A HOME....
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Comment on agent fees
I HAVE NOT REALLY COMPARED THEM TO OTHER AGENTS, AND AM HAPPY WITH THINGS AS THEY ARE.
Was this helpful? Yes
Nov 05,2016
Minithumbup
By:
Nov 05,2016
0 people found
this helpful
We have rented our property through findahome for a number of years. The service has always been very professional and I cannot speak highly enough of all of the staff, Katie in particular. I would definitely recommend them....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
1 people found
this helpful
Friendly and great customer care, always flexible with time to suit the customers requirements. Any queries or issues in regards to contracts or the property are cleared up quickly and efficiently to ensure everything is perfect for the customer....
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Comment on agent fees
Agent fees are good
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Excellent service, high degree of professionalism and lovely to deal with. Have been a tenant under Findahome for just over 2 years and have had the pleasure of dealing with both Katie and Tom. This is the best letting agency I have been with in my 10+ years of renting and would highly recommend to any potential customers....
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Comment on agent fees
Very cheap in respect to the high level of service provided
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
The service I have recieved from Findahome has been second to none, from an initial valuation from Tom, to the management of two buy to let properties by Katie. brilliant communications throughout....
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Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
I have had a wonderful experience selling and also purchasing a property via Find A Home Online. They were very professional, courteous, polite and I would not hesitate to recommend them to anyone. They helped me to get everything done smoothly and in good time. I cannot praise them highly enough! The whole team is wonderful and from valuation to completion everything was done to the highest standard possible. Thank you so much for all your help!...
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Comment on agent fees
Great value for money
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
We purchased a house through Findahome 4 years ago and they were so easy to deal with that it a foregone conclusion who we were going to use when we decided to sell our house this summer! They did not disappoint! Tom came out to value the house and photographs, the house was listed the following day and sold by the end of the first week. Throughougt the sale process we then dealt with Joe Shenton in their office who regularly went above and beyond - making calls to get answers when the conveyanc...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 24,2016
Minithumbup
By:
Sep 24,2016
0 people found
this helpful
I would like to say i have had fantastic experience with Findahome online estate agents. Findahome offered a first class professional service from day 1 all the way to the end of the sale. Tom came to are house to value & take pictures of it, he was very professional, friendly and explained the process in great detail. We went with the pay up front package which is great value for money. Within 24 hours are house listing was up on Rightmove, Zoopla and Primelocation. Findahome sold are prop...
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Comment on agent fees
Excellent
Was this helpful? Yes
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
Very friendly staff always kept us up to date with the sale of our property very professional would definatly recommend them Sharon gave excellent service...
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Comment on agent fees
Excellent value
Was this helpful? Yes
Sep 07,2016
Minithumbup
By:
Sep 07,2016
1 people found
this helpful
Findahome Longton managed the successful sale of a property we had in probate. The team were friendly, approachable, efficient and energetic. Within hours of meeting with Tom Williams, him taking the photos and agreeing the words, our property was on all the best property sites. We were kept up to date with prospective buyers first by telephone, confirmation by email and approx. 45 minutes before the viewing we were reminded by a text alert. Our property sold very quickly and confirmation of off...
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Comment on agent fees
We used the upfront fee and thought it was excellent value for money.
Was this helpful? Yes
Aug 29,2016
Minithumbup
By:
Aug 29,2016
1 people found
this helpful
Initially we were a little disappointed at the feedback and I think the pictures did not reflect the size of our house and they should consider employing a more professional photographer. Sharon did get more involved after a couple of months and I certainly found her very professional and once we did receive an offer she was very helpful with the negotiations, Because most house hunting is now done online the pictures need to reflect the best features of a property and at the moment this is the ...
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Comment on agent fees
They clearly state the costs and there are no hidden fees. Their costs are extremely good particularly compared to high street agents.
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
1 people found
this helpful
This is the 2nd time I have used Findahome online, both times the professionalism & service was second to none. Nothing is too much trouble, even my buyer has such high praise for them. Thank you to all the team for a quick & efficient service & sale....
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Comment on agent fees
Excellent
Was this helpful? Yes
Aug 17,2016
Minithumbup
By:
Aug 17,2016
1 people found
this helpful
Fantastic estate agents with brilliant, helpful, friendly and very knowledgeable staff. Very supportive throughout the whole process, particularly Sharonn and Hannah who could not do enough for us and were always available to help us and sort out our queries and concerns - of which we had many! Would most definitely recommend this estate agents ....
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Comment on agent fees
Excellent- by far the most competitive in this area.
Was this helpful? Yes
Aug 17,2016
Minithumbup
By:
Aug 17,2016
1 people found
this helpful
We went to Findahome on the advice of two friends who had used them and we were not disappointed. Tom arrived promptly and after a good look round we agreed a sale price which he thought realistic. Two viewings and just over a week later we received an offer. Both Steph and Sharon were involved in the negotiation and kept the process moving until we reached our target price. Virtually hassle-free from our point of view. The house was effectively sold in just two weeks. I can't praise their dilig...
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Comment on agent fees
We chose a fixed fee package which was very competitive
Was this helpful? Yes
Aug 16,2016
Minithumbup
By:
Aug 16,2016
1 people found
this helpful
Very efficient and helpful. Shame Steph and Laura went on maternity just as we were coming to the conclusion of the sale! Have already recommended to friends...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Aug 15,2016
Minithumbup
By:
Aug 15,2016
1 people found
this helpful
Absolutely amazing I couldn't fault them. We were so impressed and they provided excellent value for money. A great team, five stars would highly recommend *****...
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Was this helpful? Yes
Aug 14,2016
Minithumbup
By:
Aug 14,2016
1 people found
this helpful
Excellent service in selling our house we cannot fault the speed that viewings were booked and offers made and accepted. After this though communication in the progress of the sale was sparse. On two occasions we spoke to the agents (two different staff members) they both said they'd return our call once they had gathered information, they never called back. We did the majority of the calls to solicitors our buyer and the people we were buying off ourselves....
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Comment on agent fees
Fees if paid upfront are excellent value. We paid on completion which worked out more (we were aware of this) but given the service after offer had been accepted I felt it poor value for money.
Was this helpful? Yes
Aug 14,2016
Minithumbup
By:
Aug 14,2016
1 people found
this helpful
Right form the start, when Tom came out to see us this was a positive experience. We were given clear and helpful advice and information. Laura supported us throughout the process and all our dealings with her were positive. This was true of other members of staff we had dealings with when she was not available. The service was personal, friendly, efficient, professional and prompt. In short it was a pleasure to have dealings with this organisation from start to finish....
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Comment on agent fees
The fees we paid were very reasonable and considerably cheaper than other local agencies.
Was this helpful? Yes
Apr 25,2016
Minithumbup
By:
Apr 25,2016
1 people found
this helpful
I can honestly say that the team at Findahome Estate Agents really looked after me. They were very professional in every aspect & helped me sell my house at half the price of most agents. Our house was sold with no hassle as Findahome took care of everything. What more can i say but thank you for the great customer service....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 25,2016
Minithumbup
By:
Apr 25,2016
1 people found
this helpful
I can honestly say that the team at Findahome Estate Agents really looked after me. They were very professional in every aspect & helped me sell my house at half the price of most agents. Our house was sold with no hassle as Findahome took care of everything. What more can i say but thank you for the great customer service....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 11,2016
Minithumbdown
By:
Mar 11,2016
0 people found
this helpful
We cannot fault Hannah in anyway. She as given us excellent advice tailored to our specific needs, to enable us to acquire a second mortgage successfully. Hannah came out to visit us at home at a time to suit us within a very short time of us making an offer on a property. She took the time to understand our requirements before undertaking lengthy research to enable us to make an informed decision. She offered us several options & discussed these with us fully before proposing the route she ...
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What agent could do to change your mind?
Competitive fees.
Comment on agent fees
Competitive fees.
Was this helpful? Yes
Mar 07,2016
Minithumbup
By:
Mar 07,2016
1 people found
this helpful
Absolute lovely person would recommend Hannah any day of the week! Do anything for you really glad I went with her and the team thanks for everything....
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Comment on agent fees
Top notch at her job!
Was this helpful? Yes
Feb 23,2016
Minithumbup
By:
Feb 23,2016
0 people found
this helpful
I will definitely recommend Findahome Online to any prospective seller. All their staff are extremely helpful but I would particularly recommend Laura Bettany who is one of their sales negotiators. Whenever I have emailed or telephoned Sarah she has always dealt with matters in a professional, friendly and efficient manner. Laura has always been there to help and nothing has ever been too much trouble. Thank you Findahome for everything....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 06,2016
Minithumbup
By:
Feb 06,2016
0 people found
this helpful
I used findahome to sell my house , and im so glad I did! Tom came out to take pictures , he is a really pleasant guy , also very professional , I spoke to most of the team when I phoned them and I thought all of them were really nice but I spoke to Laura the most and she was very helpful, always took the time to speak to you , I definelty reccomend findahome to anyone...
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Comment on agent fees
The fees were fantastic compared to other estate agent fees
Was this helpful? Yes
Areas covered
  • ST3
  • ST4

ARLA TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 1 10 0 109 0 2 0 3 1

Job vacancies

Please see a list of jobs available

Agent Fees

Selling option from Β£599 inc vat (A one off payment made inadvance, with nothing more to pay on completion.
Or NSNF (No Sale No Fee) nothing to pay until the completion.
Last updated at 9:12 AM 19/10/2016 by sharron williams

Complaints Procedure

No procedure set.
Last updated at 9:12 AM 19/10/2016 by sharron williams

Awards won by Findahome Online

Individual Branch Awards

Steph Dunn-Fox - upload your photo Steph Dunn-Fox
19 reviews

About Steph No description set View full profile
Tom Williams - no image available Tom Williams
Director
30 reviews

About Tom No description set View full profile
Sharron Williams - no image available Sharron Williams
Operations - Director
11 reviews

About Sharron No description set View full profile
James  Pattinson - no image available James Pattinson
Sales negotiator
24 reviews

About James No description set View full profile
Hannah  Pointon - no image available Hannah Pointon
Office Manager
18 reviews

About Hannah No description set View full profile
Jennifer  Thursfield - upload your photo Jennifer Thursfield
0 reviews

About Jennifer No description set View full profile
Clare Moore - upload your photo Clare Moore
0 reviews

About Clare No description set View full profile
Nicky Boulton - upload your photo Nicky Boulton
0 reviews

About Nicky No description set View full profile
Sharron Williams - upload your photo Sharron Williams
2 reviews

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Laura  - upload your photo Laura
12 reviews

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Katie Gilmore - upload your photo Katie Gilmore
12 reviews

About Katie No description set View full profile
Laura Bettany - upload your photo Laura Bettany
8 reviews

About Laura No description set View full profile
peter kennedy - upload your photo peter kennedy
1 reviews

About peter No description set View full profile
Joe Shenton - no image available Joe Shenton
Sales Negotiator
7 reviews

About Joe No description set View full profile

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