Finch & Company
4.8/5, 29 reviews
93% recommended
92% sales valuation accuracy
94% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Merton Park, SW19, is located only 7 miles from central London and has numerous open spaces and an historic woodland. With nearby open spaces for cycling, walking and fishing, the area has something for everyone. Wimbledon theatre and local gyms and tennis clubs add to the choices available.It has easy ... show more Merton Park, SW19, is located only 7 miles from central London and has numerous open spaces and an historic woodland. With nearby open spaces for cycling, walking and fishing, the area has something for everyone. Wimbledon theatre and local gyms and tennis clubs add to the choices available.
It has easy access to London with bus, train and road links. Rail times to London Waterloo take as little as 17 minutes. Other stations can be reached via Clapham Junction.
Popular with commuters and young families, Merton Park offers leafy residential roads, near to Wimbledon with all the bustling shops and bars which cater for every requirement. The Old Ruts sports ground and club house in Poplar Road provides sporting opportunities and a local bar, the thriving community here hosts many events throughout the year – Finch & Company are proud to sponsor the club.
Education is well catered for and high sought after, with local primary and high schools, with a choice of state or independent schools. Further education facilities nearby include Wimbledon College of Art, Merton Adult Education Centre and South Thames College.
The conservation areas of John Innes and Wilton Crescent were designed during the 1920s and 1930s by Henry Quartermain and John Brocklesby. The area of Merton Park provides many large homes which are set out on long avenue style roads giving the area a tranquil and ** feel.
Despite the leafy feel, the transport links and facilities are extensive; including the Northern Line Underground stations at Morden and South Wimbledon, rail stations at South Merton and Wimbledon Chase; Tramlink service travelling to Wimbledon and Croydon as well as many bus routes serving Wimbledon, Kingston and Sutton.
If you prefer to travel by car, the A3 and A217 give easy access to the M25.

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 94% £177,000 £1,100,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 2 1 13 0 12 1 0 0
Areas covered
  • SW19
Address

193 Kingston Road
Merton,London
Greater London
SW19 1LH
0208 542 1193

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“The team have gone over and above their duties to ......”

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Nov 22,2018
Minithumbup
By: 'Lorraine and Brian'
Nov 22,2018
0 people found
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The team have gone over and above their duties to make it happen . Without their support it would not had happened . Its been stressful for myself and my dad but finch co team where always at the end of the phone willing to help and ...
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Good
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“Great team and service...”

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Oct 04,2018
Minithumbup
By: 'Nikki'
Oct 04,2018
0 people found
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I can't thank Katharine and her team (Liz and Luis) enough. I have just sold and bought through Finch and they have been a pleasure to deal with - helpful and responsive throughout the process. I would highly recommend them to anyone looking to buy ...
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Comment on agent fees
Good
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“Fantastic team...”

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Jul 31,2018
Minithumbup
By: 'Caroline'
Jul 31,2018
0 people found
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Katharine was a pleasure to work with - professional and responsive in what proved to be a very demanding long chain. I highly recommend the team at Finch & Co....
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“Great and very professional Team...”

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Jul 19,2018
Minithumbup
By: 'Marcelo P'
Jul 19,2018
0 people found
this helpful
We sold and purchased our property at the same time through Finch & Co. Luckily the chain was not a big one but of course there were some issues at the lower end of the chain and a probate to be granted on the other end. ...
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Comment on agent fees
Decent fees
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“I found the Finch & co. team to be efficient and ......”

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Sep 06,2017
Minithumbup
By: 'Phillip'
Sep 06,2017
0 people found
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I found the Finch & co. team to be efficient and supportive at every twist and turn throughout a long sale process (no fault of theirs). Especially grateful that they succeeded seeing us through to exchange in a difficult market. We were kept informed at all ...
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Comment on agent fees
Good
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“Thanks to Katharine and Maurice at Finch and Co for ......”

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Sep 03,2017
Minithumbup
By: 'David and Julia'
Sep 03,2017
0 people found
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Thanks to Katharine and Maurice at Finch and Co for being so helpful and helping us get our recent house purchase completed Both were always more than helpful and obliging every time we need their assistant during the purchase process. Would highly recommend...
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“Very professional team that clearly work well together which means ......”

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Jul 25,2017
Minithumbup
By: 'David'
Jul 25,2017
0 people found
this helpful
Very professional team that clearly work well together which means you can always get a response, I would also endorse Bawani and Beryl in equal measures. From the first meeting with Katharine, preparing particulars and arranging visits our expectations were managed well, with pragmatic pricing ...
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Comment on agent fees
Competitive
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“Excellent service from the whole team at Finch and Co. ......”

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Jul 03,2017
Minithumbup
By: 'Omar & Angela'
Jul 03,2017
0 people found
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Excellent service from the whole team at Finch and Co. including chasing both sets of solicitors and going above and beyond to advise on matters outside of their remit in order to help both myself and the seller....
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“We bought our first home with great help from Merton ......”

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Jun 02,2017
Minithumbup
By: 'Kinjal kamdar'
Jun 02,2017
0 people found
this helpful
We bought our first home with great help from Merton branch. Right from the first viewing with Bawani till completion, they were helpful and promptly addressed all our concerns. A special thank you to Maurice Walsh who guided us from our offer acceptance to completion....
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Comment on agent fees
No fees was charged.
Was this helpful? Yes
By: tracey-anne green
Jun 22, 2017
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Thank you for your review of our service. ...

“Katharine, Maurice and their team have recently sold our family ......”

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Apr 24,2017
Minithumbup
By: 'Anna George'
Apr 24,2017
0 people found
this helpful
Katharine, Maurice and their team have recently sold our family home in Wimbledon and I was consistently impressed with their dedication and honesty throughout the whole process. In a tough market they always kept me informed and were unwaveringly professional. I would recommend them to ...
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Comment on agent fees
Very reasonable and competitive
Was this helpful? Yes
By: tracey-anne green
Apr 27, 2017
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Thank you for your feedback and taking the time to review our service. ...

“We feel very fortunate to have found our home through ......”

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Apr 20,2017
Minithumbup
By: 'John and Louise'
Apr 20,2017
0 people found
this helpful
We feel very fortunate to have found our home through the services of the team at Finch & Co. We wouldn't hesitate to recommend them more highly to anyone looking or selling in the area. Katharine, Maurice and Beryl were so charming, courteous and helpful at ...
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Comment on agent fees
We were buying - so can't comment on fees
Was this helpful? Yes
By: tracey-anne green
Apr 27, 2017
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Thank you for your feedback ...

“I have recently sold my property through Finch & Co Estate ......”

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Apr 20,2017
Minithumbup
By: 'C. Clark'
Apr 20,2017
0 people found
this helpful
I have recently sold my property through Finch & Co Estate Agents - unfortunately the chain made it far from plain sailing -however both Katharine & Maurice helped steer me through the process, with expert knowledge and advice - they serviced as counsellors as much as professional ...
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Comment on agent fees
Very fair and reasonable
Was this helpful? Yes
By: tracey-anne green
Apr 27, 2017
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Thank you for your feedback and taking the time to review our service. ...

“We had an excellent experience with Finch & Co when buying ......”

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Apr 19,2017
Minithumbup
By: 'Laura'
Apr 19,2017
0 people found
this helpful
We had an excellent experience with Finch & Co when buying our family home. Our agent Bawani was very accommodating when we had multiple visits to the house with builders etc before we had exchanged and we had great support throughout the whole process, with excellent ...
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By: tracey-anne green
Apr 27, 2017
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Thank you for your feedback and taking the time to review our service. ...

“From an initial discussion with Katharine and Maurice on 26/1/16 until ......”

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Apr 02,2017
Minithumbup
By: 'Paul and Mary'
Apr 02,2017
0 people found
this helpful
From an initial discussion with Katharine and Maurice on 26/1/16 until completion of the sale of our family home for 40 years on 31/3 /17 we have felt in safe hands. BREXIT and 'chain' complications meant that the sale took rather longer than we had anticipated but throughout the ...
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Comment on agent fees
Competitive and well worth every pound.
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“Extremely professional and very efficient. We were very happy with ......”

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Feb 28,2017
Minithumbup
By: 'Mrs Bevin'
Feb 28,2017
0 people found
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Extremely professional and very efficient. We were very happy with the customer service whenever we asked a question they were quick to respond and were very helpful....
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“We recently purchased our property, with the help of Maurice ......”

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Feb 28,2017
Minithumbup
By: 'Langridge'
Feb 28,2017
0 people found
this helpful
We recently purchased our property, with the help of Maurice and Bawani at Finch & Company. We found Maurice to be extremely helpful throughout the entire process, his wealth of experience clearly evident. He went above and beyond to help keep things moving throughout the sales ...
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“We purchased a property through Finch & Company Estate agents in ......”

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Feb 02,2017
Minithumbup
By: 'Mr & Mrs H'
Feb 02,2017
0 people found
this helpful
We purchased a property through Finch & Company Estate agents in November 2016. The process had it's ups and downs to say the least, but, Katharine, our main contact, at Finch & Company was excellent, polite, helpful and considerate at all times. The whole team at Finch & Company ...
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“Katharine and Maurice both put in a huge amount of ......”

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Jan 30,2017
Minithumbup
By: 'Rob & Carrie'
Jan 30,2017
0 people found
this helpful
Katharine and Maurice both put in a huge amount of effort to sell our property and continued to handle the sale with consideration, care and attention throughout despite many setbacks. We always felt they had our best interests at heart, and I wouldn't hesitate to ...
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Was this helpful? Yes

“We purchased our first home via Finch & Co, and not ......”

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Jan 27,2017
Minithumbup
By: 'Mr & Mrs H'
Jan 27,2017
0 people found
this helpful
We purchased our first home via Finch & Co, and not really knowing how the whole buying process worked, Maurice and Bawani were very helpful in guiding us from beginning to end. Always very responsive and professional. Coordinating the sale/purchase process on both ends so ...
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Was this helpful? Yes

“Maurice Walsh recently sold a one bedroom leasehold flat for ......”

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Jan 25,2017
Minithumbup
By: 'McRae'
Jan 25,2017
0 people found
this helpful
Maurice Walsh recently sold a one bedroom leasehold flat for me in Wimbledon. He was a pleasure to deal with, highly experienced and knowledgeable and kept the whole process moving. I would recommend Finch & Co for their personal, effective service rather than some of the ...
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Comment on agent fees
Fair
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“We are very happy with the service we received from ......”

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Dec 20,2016
Minithumbup
By: 'Jan & Phil L-M'
Dec 20,2016
0 people found
this helpful
We are very happy with the service we received from Finch & Co especially as we had many problems with our solicitors which, without their help, would have delayed the sale of my late mother's property. All in all we'd have no problems recommending Finch & Co, ...
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Comment on agent fees
Very reasonable for service received.
Was this helpful? Yes

“I recently had to sell my mother's house after her ......”

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Dec 02,2016
Minithumbup
By: 'Steve Bartlett'
Dec 02,2016
0 people found
this helpful
I recently had to sell my mother's house after her death, and invited four local and established Estate Agents in Merton Park area to value the property for probate. I chose Finch and Co to sell the property, who were not the Agent who gave ...
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Comment on agent fees
Very good for the work they put in.
Was this helpful? Yes

“We would just like to thank Katharine for her hard ......”

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Nov 22,2016
Minithumbup
By: 'Old Ruts' parents'
Nov 22,2016
0 people found
this helpful
We would just like to thank Katharine for her hard work, her passion, her understanding and her patience in getting our sale over the line. She was a calming presence throughout the process and very reassuring. We would have no hesitation in using her services ...
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“I can't thank Katharine and Maurice enough for all the ......”

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Nov 22,2016
Minithumbup
By: 'Will C'
Nov 22,2016
0 people found
this helpful
I can't thank Katharine and Maurice enough for all the help they has given me as a first time buyer. Maurice provided a stress free viewing and negotiation process and was pleasant throughout. Katharine talked me through each stage and has always been at the ...
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Comment on agent fees
N/A
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“Maurice leads a great team - polite, realistic and thorough. ......”

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Nov 12,2016
Minithumbup
By: 'David W'
Nov 12,2016
0 people found
this helpful
Maurice leads a great team - polite, realistic and thorough. He's a great and efficient communicator and never lets the ball drop. His knowledge of the Merton Park and South Wimbledon housing market is extraordinary. When he's not around, he always makes sure colleagues Beryl, ...
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Comment on agent fees
Good value.
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“Terrific support all the way through the process. Courteous and ......”

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Apr 22,2016
Minithumbdown
By: 'Becky'
Apr 22,2016
0 people found
this helpful
Terrific support all the way through the process. Courteous and professional they pro-actively managed what turned out to be a complex but relatively painless purchase. They know the area and could not have been more helpful....
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What agent could do to change your mind?
I was a purchaser, so not applicable
Attached Filesnbsp;
Comment on agent fees
I was a purchaser, so not applicable
Was this helpful? Yes

“James Bailey was a pleasure to deal with. He was ......”

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Apr 23,2014
Minithumbup
By: 'resident'
Apr 23,2014
0 people found
this helpful
James Bailey was a pleasure to deal with. He was friendly, professional and competent. I look forward to dealing with him throughout my tenancy....
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“I recently contacted goodfellows to look at renting a property! ......”

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Mar 20,2014
Minithumbup
By: 'Michelle'
Mar 20,2014
0 people found
this helpful
I recently contacted goodfellows to look at renting a property! Len was brilliant! Very helpful & informative! I needed a quick turnaround & from viewing the flat to having the offer accepted was a few hours! Then having the application completed 2 days! Len was really helpful all ...
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“Im currently renting through goodfellows but 3 months ago I viewed ......”

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Dec 09,2013
Minithumbdown
By: 'Ryan'
Dec 09,2013
0 people found
this helpful
Im currently renting through goodfellows but 3 months ago I viewed another place to rent also through goodfellows. My wife and I liked the flat paid 600 deposit and in the coming weeks completed the references etc. Two weeks before the moving date I called Len who ...
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Was this helpful? Yes
By: berni
Jan 07, 2014
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Dear Ryan Many thanks for your comments. As you are aware both myself and the Lettings Manager Len Taylor sent you through a detailed email with the reasons why the landlord let his property through another agent and not with yourselves and also the reasons why paying back the holding deposit was a goodwill gesture. We also made comment to you paying a removals company when you were moving to a flat in the same block as your existing tenancy. You have since decided to stay with Goodfellows an ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Finch and Company is a member of The Property Ombudsman Scheme (TPOS) and we aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded we have the following complaints procedure in place.
The aim of this process is to resolve all customer issues or concerns as quickly as possible. In the majority of cases we hope that any issues can be resolved quickly and amicably to customers' satisfaction at branch level.
Stage One - Branch Manager
Complaints should, in the first instance, be directed to the Manager of the estate agency branch you have been dealing with. They will endeavour to liaise with you quickly and resolve your complaint immediately, no later than 5 working days from first notification.
Stage Two - Director
Should the local manager not be able to resolve your complaint to your satisfaction, you can refer the matter to the Sales or Lettings Director at head office. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.
Stage Three - Managing Director
If, after you have dealt with the division director, you remain dissatisfied you may address your concerns, in writing, to the Managing Director. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.
The address to write to is:
Tracey-Anne Green,
c/o Goodfellows Estate Agents Limited,
10, The Axis Centre,
Cleeve Road,
Leatherhead,
SURREY,
KT22 7RD
Or email: tracey-anne.green@goodfellows.co.uk

Stage Four - The Property Ombudsman
If you still remain dissatisfied with the outcome of your complaint after dealing with the Directors, and once you have received a Final Viewpoint letter from the Managing Director, you may approach the Property Ombudsman.
The Property Ombudsman
Milford House, 43 - 55 Milford Street, Salisbury, Wiltshire, SP1 2BP
Tel: 01722 333 306
Email: admin@tpos.co.uk

Details of how to contact the Property Ombudsman will be contained within the Final Viewpoint letter sent as the final response to your complaint. Information can also be found online at www.tpos.co.uk.
- You must make your complaint to the Property Ombudsman within 12 months of the date of our Final Viewpoint letter.
- The Property Ombudsman will not consider your complaint until our internal complaints procedure has been exhausted and you have received our Final Viewpoint letter.
- The Property Ombudsman recommends paying any outstanding fees on a "without prejudice" basis to avoid late-payment charges and/or further action.
- Please be aware that a complaint cannot be sent direct to the Ombudsman without first following the internal complaints procedure.
Last updated at 9:40 AM 20/08/2018 by allAgents

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