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One of East Anglia's leading property specialists based along the A12 at Chelmsford, Witham, Stanway, Colchester and Ipswich.
 
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Properties for sale
Properties for rent
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
We went to these agents because we were buying through their Ipswich branch. We found having 2 branches of the same firm dealing with both our sale and purchase was helpful. The service we received was professional, yet friendly. When there was real danger of the chain collapsing Ryan Holmes worked very hard to remedy the situation and succeeded. We felt the staff cared about our situation and were always keen to keep us well informed. Estate agents get bad press but these guys don't deserve th...
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Comment on agent fees
Market standard
Was this helpful? Yes
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
I bought a house in November and Fenn Wright acted for my vendors. They were very professional and friendly. At one stage it looked like the Chain would fall apart but with their guidance and help we managed to renegotiate and the sale went through. I personally relied on them heavily throughout the process even though they were not acting for me. They loaded with the various parties and they were hardworking and attentive at all times. I would not hesitate to recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 15,2016
Minithumbup
By:
Nov 15,2016
1 people found
this helpful
By far the best agent i have ever dealt with. We were selling our house through a different agent and buying through Fenn Wright. Fenn wright were the sole and only reason ourselves and the people selling their house proceeded to closure. My agent (HART) were unreachable and never returned phonecalls. Fenn Wright went above and beyond to make both sale and purchase happen...they did the majority of the work HART should have done. That was 2 years ago and we are selling our house once again....wi...
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Comment on agent fees
Very reasonable fees compared. Transparent... and they calmly talked us through them..unlike our previous agent who priced our property way too high to rip money out of us.
Was this helpful? Yes
Nov 13,2016
Minithumbup
By:
Nov 13,2016
1 people found
this helpful
I Phoned up with General enquiry regarding tencancy lengths, the girl was extremely helpful and gave great, knowledgable info, even though I wasn't buying anything. Well done, great service ....
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Comment on agent fees
Grear
Was this helpful? Yes
Sep 22,2016
Minithumbdown
By:
Sep 22,2016
1 people found
this helpful
Extortionate fees and ridiculous expectations from this company. Saw a property to rent on this site, viewed the property and agreed to meet with the landord, David, who actually works in sales at the firm. Met David, which i'm not sure is the done thing when renting through an agency and everything was agreed. I paid the extortionate agency fees of £360 and was then told that i had to provide 6 months bank statements. I was not aware of this at the start and had i been aware, i would not ...
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Comment on agent fees
£360 for a few references and a credit check. Another £90 for the Inventory check.... i earn that kind of money working 8 hour shifts for 2 weeks... joke!
Was this helpful? Yes
By: Jonathan Barker
Sep 23, 2016
View all comments (1)
Dear Emily, Please be advised I have emailed you under separate cover in response to your concerns. You will have received a full refund of your application and referencing fees by close of business yesterday. Kind regards Jon....
Feb 25,2016
Minithumbdown
By:
Feb 25,2016
0 people found
this helpful
Very unreliable estate agents, only fake and lies. I had an offer agreed in writing, did proceed with all search and paid the cost. 5 months down the line with them giving us fake reasons for delay, this Chris calls me and asks me to increase the price by £65000. Avoid them by all means, they play false games and negotiate in a dirty way. No reliability and no honesty what so ever. He will always try to blame you in a disgusting unprofessional way. Actually he tried to sold us a land that...
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Comment on agent fees
Extremly Bad
Was this helpful? Yes
Dec 21,2015
Minithumbdown
By:
Dec 21,2015
0 people found
this helpful
After viewing a property and agreeing that we would rent the property and shook hands on it the agent told me that the landlord was comeing to veiw the state of the property in a couple of days. We heard nothing so after ringing them back they informed ne that the property had been let. Very disapointed and feel very let down...
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Was this helpful? Yes
Mar 26,2015
Minithumbdown
By:
Mar 26,2015
0 people found
this helpful
This agent sells themself as a premium agent (at a premium price). The service they provide isn't premium. They told me they had prospective buyers for my property, which wasn't true. They told me they would be in touch weekly, again not true. When they finally received a (low) offer they didn't accurately present it. When I tried to discuss their performance they become defensive and unprofessional. My solicitor had difficulty getting info from them re conveyancing on the sale....
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What agent could do to change your mind?
Given an accurate appraisal. Contacted me as promised. Accurately presented the offer. Been more professional.
Comment on agent fees
‚£1440 on an ‚£80k sale- expensive. Originally fees were fixed at ‚£1680 on a valuation of ‚£97.5k. Clearly the valuation was inaccurate, so I managed to (silghtly) negotiate the fee down.
Was this helpful? Yes
Mar 20,2015
Minithumbdown
By:
Mar 20,2015
0 people found
this helpful
We bought a property through FennWright. We first viewed the property in March 2014 and we completed in February 2015. It was a horrible experience of constant lies about when the property would complete, which would have been stressful enough if my partner wasn't pregnant but the fact that she was and we had to move into rented accommodation for 5 months while we were waiting to complete, it was ridiculous. They told us we were due to complete in September 2014 and then we got threats from the ...
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Was this helpful? Yes
Mar 16,2015
Minithumbdown
By:
Mar 16,2015
0 people found
this helpful
Basically, there are pack of wolf sitting in this branch, ready to tear the tenents flesh apart with their teeth and feast on them! This is the politest i can describe them. As soon as you agree to sign the contract they crustify you with 200 metal sharp nails into their unfair, unreasonable rules and terms and conditions that you wish you had never heard of this agancy in your life. I dare to say they are a bunch of criminals who use the law to strip decent people off their hard earned money!...
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What agent could do to change your mind?
They could be just doing their job by the book, i would be happy. But instead they were doing dodgy bussiness!
Comment on agent fees
All the fees are on tenents and their best service is for landlords!
Was this helpful? Yes
Oct 31,2013
Minithumbup
By:
Oct 31,2013
2 people found
this helpful
I bought and sold through Fenn Wright and found the customer service to be exemplary. All the staff in the Chelmsford office were friendly and professional, and kept me informed throughout all stages, and I would heartily recommend them....
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Sep 30,2013
Minithumbup
By:
Sep 30,2013
1 people found
this helpful
Fenn wright were most helpful when assisting us with both the sale and purchase of our properties. They were extremely helpful when dealing with an incompetent solicitor and a demanding client. Would highly recommend them....
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Was this helpful? Yes
Jun 06,2013
Minithumbdown
By:
Jun 06,2013
1 people found
this helpful
Me and my brother were looking for a place to rent in the local area of Chelmsford, we found Fenn Wright on rightmove we contacted them to arrange a viewing of a property that we liked, we met the representative at the address, when we entered the address the Carolyn the rep showed us around answered a few questions and then went on to say that they would make sure the kitchen was cleaned before we moved in as it was not in the best condition, the same with the bathroom, there was a bit of mould...
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What agent could do to change your mind?
Customer service, loyalty, stop lying, communicate
Was this helpful? Yes
By: RyanDuddell11
Jul 29, 2013
View all comments (1)
I would just like to add, since posting this review, the mentioned problems have been resolved and i am happy with the follow up.....
Mar 25,2013
Minithumbdown
By:
Mar 25,2013
2 people found
this helpful
Awful awful service. The worst imaginable. The flat was already damp when I moved in. There was a mould problem. The heating didn\'t work. I had to install a whole new radiator which took two months. When I was locked out, nobody had a spare key so I had to spend 24 hours outside of the property, and then on a quarterly inspection I was given an eviction notice with no explanation as to why?!? Furthermore I was charged a 145 pound checking-out fee which was unbelievably extortionate. Ther...
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Was this helpful? Yes
Jul 15,2010
Minithumbup
By:
Jul 15,2010
2 people found
this helpful
The agent responsible for handling the sale of our warehouse was knowledgeable, helpful and above all communicative. An excellent all round service that I would thoroughly recommend....
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May 01,2009
Minithumbup
By:
May 01,2009
2 people found
this helpful
Have tried to arrange viewing of a rental property, on with both Witham and Colchester offices, but neither have returned my messages. Too late now, have just agreed on a different property. What on earlth do they do with all of their time? Am jolly glad that I am not marketing anything with them....
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Was this helpful? Yes



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Office 1
20 Duke Street, Chelmsford CM1 1HL
(8)
Office 1
1 Tollgate East, Colchester C03 8RQ
(2)
Office 1
127 Main Road, Kesgrave IP5 1AB
(0)
show all branches (7)
Office 1
2 Station Road, Manningtree CO11 1AA
(0)
Office 2
64 Newland Street, Witham CM8 1AH
(0)
Office 3
146 High Street, Colchester CO1 1PW
(2)
Office 4
1 Buttermarket, Ipswich IP1 1BA
(3)

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