Fenix Property

They did a great job in finding me a flat. The person who showed me round was very knowledgeable and everyone was extremely kind and helpful. They helped me at every stage of the ... Read Full Review

I was interested in renting a flat in Sunderland which was being let out by Fenix property. I contacted them and they were initially helpful and friendly. I arranged a viewing with them, was happy with the property so filled in some forms and gave them a £300 deposit to "secure the ... Read Full Review

I have had a disappointing and frustrating experience with the Fenix properties to that level that I would have given a -1 if that was possible. I contacted them to check for a furnished apartment advertised and booked an online viewing. Until they got my initial deposit of £100+, they ... Read Full Review

Waste of time company. Leaving all your details, and the property types, locations, and prices will get you nowhere. They send you all types properties regularly, none of which match your budget, nor the given criteria. If one on the list catches your fancy, and you ask to apply it is apparently ... Read Full Review

I have been using Fenix Property services over the last few years for both finding tenants and for rental management. All staff are knowledgeable and up to date with new government rules and regulations for renting. Staff are very efficient in finding tenants, vetting them accordingly and sorting ... Read Full Review

Hi, I have used the Fenix team for 5 years to find tenants. Good, long term tenants, just what a Landlord needs! Steve, Joe and team are efficient, keep me updated with the progress of referencing and keep me up to date with my legal requirements as a landlord. As a landlord I highly recommend ... Read Full Review

One star feels too generous! Me and my girlfriend who is pregnant, has a young son and lives in hartlepool viewed a property advertised by fenix property as she wanted to relocate so we could be together as a family. As we liked the house so much we paid £240 to secure the property and have it ... Read Full Review

This company got my letting ad from gumtree saying they had someone who was wanting to be in that area and the house suited there needs exactly. They wanted to be moved in by 2nd Jan which was a bit tight as I was away over Xmas but I agreed to it. I sent them a set of keys recorded mail and we ... Read Full Review

I Would highly recommend, this was my first time renting and Fenix were a great help throughout the whole process, Megan helped me find a property and Ian helped me through the referencing ... Read Full Review

Horrific customer service, outrages charges for literally doing nothing. No certainty you will get what you were promised - absolutely scandalous practices. I will never use again cause I apprecaite good night sleep not worrying about when and for how much Fenix Prperty will screw ... Read Full Review

Great service from start to finish. Efficient and reliable service. Found us a fantastic tenant in quick timescales. Would definitely use again and personally ... Read Full Review

I am a Landlord and have property to rent in the Sunderland and Stockton area and I have been dealing with both Steve and Allison and they are very professional in their attitude, honest and reliable and have always rented out my property to very good tenants. Very happy with the ... Read Full Review

fenix estate agents found a tenent for me in 2009,did all the necassary checks and the tenent were exellent in all aspects.then in 2015 i had some problems and needed vital information and documents which i could not find from 2009.i phoned fenix to see if they possibly had the relevent ... Read Full Review

Very professional, always polite and obliging. Would strongly recommend on service and price. Found me a tenant in a very short ... Read Full Review

I have my own property business (IMDJ Property Management) and manage a number of my own properties in the Sunderland South area and have done for over 10 years. I used to advertise through the local press looking for potential tenants. It was hard work and a drain on resource. I tried using ... Read Full Review

I have used Fenix property for numerous years since they first started at the base in Sunderland. Steve does the viewings and is very good with prospective tenants and is able to communicate on any level finding out exactly what they want. Alison is the latest staff link at the office, is very ... Read Full Review

From start to finish my experience with Fenix property was excellent they had to rush everything for me and they did so. They were professional and efficient whilst also being extremely friendly and helpful. There whole process was very easy to follow and they are always willing to help you through ... Read Full Review

both Steve and Allison were very professional , at the same time treated me in good friendly manner, they found me a great tenant in no time at all and delt with all my queries , I would highly recommend there ... Read Full Review

I have used Fenix Property for a lot of years now and always found them to be reliable and trustworthy. They have always found me tenants for my property's. Because im the landlord i have the final say who goes into my property if they fail referencing then its a no, simple as that. The staff are ... Read Full Review

Disappointed customer who ended up losing out on a property because of Fenix property. Luckily researched the company before committing and found that the couple who own it*. You will find this company has previously liquidated four other companies of the same name and started them up again using ... Read Full Review