Farrell Heyworth Estate Agents are one of the largest independent estate agency groups in the North West with over 20 offices specialising in Residential Sales, Lettings, Auctions, EPCs, Mortgage Serv Read full description...Farrell Heyworth Estate Agents are one of the largest independent estate agency groups in the North West with over 20 offices specialising in Residential Sales, Lettings, Auctions, EPCs, Mortgage Services, Conveyancing, Insurance and Surveys and Valuations.
Farrell Heyworth



Properties for Sale
Properties to Rent

“useless...”

May 30,2019
Minithumbdown
By: 'howsillywasi'
May 30,2019
0 people found
this helpful
went in 5 weeks ago to apply for a flat they asked me for all my documents and pay the £175 refence checks which took over 2 weeks I had contacted several times to be told the person dealing with it was on holiday low an behold he ...
read full review
Comment on agent fees
paid fees to basically do it all myself
Was this helpful? Yes

“Inspection...”

May 28,2019
Minithumbup
By: 'Experienced landlord'
May 28,2019
0 people found
this helpful
Asked to do an urgent inspection with a view to advertising the property for re-letting to which they agreed on 15 May with fee quote. On 28 May when I chased them again, they said there had been a misunderstanding within the company and they could not ...
read full review
Comment on agent fees
Fees OK for the inspection.
Was this helpful? Yes

“Excellent Service...”

May 11,2019
Minithumbup
By: 'Linda'
May 11,2019
0 people found
this helpful
Fantastic service, cannot praise them enough. Simon the manager especially but all of the staff are supportive and helpful. Wonderful :)...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Would not recommend...”

Apr 27,2019
Minithumbdown
By: 'Fuat'
Apr 27,2019
2 people found
this helpful
As a first time home buyer I would NOT recommend anyone use this estate agents. At the start they seemed friendly and helpful but don't let that fool you, if you run into any problems they are not helpful at all. They should have had ...
read full review
Was this helpful? Yes

“Shocking...”

Apr 03,2019
Minithumbdown
By: 'Maria'
Apr 03,2019
3 people found
this helpful
This company are incompetent. Given the business from your move and still can't get our property on the market. Don't return phone calls. An absolute Joke!...
read full review
Comment on agent fees
Waste of time
Was this helpful? Yes

“Missed property valuation...”

Apr 01,2019
Minithumbdown
By: 'Stewart'
Apr 01,2019
2 people found
this helpful
Had a valuation appointment scheduled in. Surveyor called to say he would be late. In the end, he never came with no explanation as to why. Tried to ring him, he just ignored calls. Rung to the office, was told they would look into it ...
read full review
Was this helpful? Yes

“Buyers Beware!...”

Mar 29,2019
Minithumbdown
By: 'I Brooks'
Mar 29,2019
6 people found
this helpful
Absolutely DISGUSTING ethics from this company. After making an offer on a property at the beginning of the week and it being accepted. We were told that the property was ours and it would be taken off the market. We took in all our details ...
read full review
Was this helpful? Yes

“Absolutely disgraceful!...”

Jan 10,2019
Minithumbdown
By: 'Holly Church'
Jan 10,2019
7 people found
this helpful
NOTICE TO ALL PEOPLE IN THE BARROW IN FURNESS AREA. DO NOT RENT 41 SILLOTH CRESCENT, WALNEY. The landlord AND Farrell and Heyworth will cause you nothing but problems! They allowed us to redecorate the property (out of our own pocket) then gave us notice to ...
read full review
Comment on agent fees
Absolutely over priced!
Was this helpful? Yes

“Excellent attention to detail...”

Dec 04,2018
Minithumbup
By: 'Ann'
Dec 04,2018
2 people found
this helpful
All staff atFH gave their full attention to finding clientele to view my property. They said it would sell it....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Probably cost a sale...”

Nov 14,2018
Minithumbdown
By: 'Nigel'
Nov 14,2018
4 people found
this helpful
This is my experience. Initially I listed my house with GF properties. After a few months of only a handful of viewings I was contacted by Farrell Heyworth, in particular John Holloway- branch manager at Morecambe.. He insisted they had clients waiting to buy such ...
read full review
Comment on agent fees
Where is my refund
Was this helpful? Yes

“Unresponsive...”

Nov 09,2018
Minithumbdown
By: 'Annoyed of Cleveleys'
Nov 09,2018
7 people found
this helpful
My property was up for sale with these people for 3 months with only one viewer, turned out to be a time waster. it was removed from their books over 3 months ago, after contacting them at least 6 times asking them to remove it from Rightmove it ...
read full review
Was this helpful? Yes

“Don't be bullied into selling...”

Oct 14,2018
Minithumbdown
By: 'Mr not happy'
Oct 14,2018
6 people found
this helpful
After putting my home on the market with FH, it took them a few attempts to take the photos, but it was completed within 2 weeks. I wanted my home listed as a premium property on Rightmove, dispite this the property was not listed as such. ...
read full review
Was this helpful? Yes

“Pathetic....”

Oct 12,2018
Minithumbdown
By: 'Staying Put.'
Oct 12,2018
11 people found
this helpful
The only professional we experienced was Justin the manager, who has since left the business. He came round taking pictures and discussing everything with us, he was very good at his job. The only reason we went with these charlatans in the first place is ...
read full review
Comment on agent fees
If they had sold.my house i would have complained as they did absolutely nothing for 6 months.
Was this helpful? Yes

“After Sales...”

Oct 09,2018
Minithumbdown
By: 'Bev'
Oct 09,2018
2 people found
this helpful
After sales does not exist. Chorley branch managed to achieve a sale on my property but the after sales team are not interested in progressing the sale to completion. They get information wrong and do nothing to advise you on progress. If you try to ...
read full review
Comment on agent fees
I have had to make a formal complaint about a reduction in the fee due to their disgraceful service.
Was this helpful? Yes

“What a disappointment!...”

Oct 05,2018
Minithumbdown
By: 'PBS'
Oct 05,2018
3 people found
this helpful
In nearly two years Farrell Heyworth never once missed an opportunity to disappoint. All an agent has to do is administer a prompt sale at valuation and keep the seller happy. They managed a total fail in all respects. No matter how many times they ...
read full review
Comment on agent fees
They should have paid me for this service
Was this helpful? Yes
By: Philip Salt
Apr 02, 2019
View all comments (2)
Dear Sue Don’t let another week go by. Be proactive: if you can’t find the details of the party and their solicitor yourself, to establish the communication then go stand in the office and scream like a stick pig until the agents sort it. You’re whistling into the wind just phoning them in my experience. Philip ...

“Russel...”

Sep 22,2018
Minithumbup
By: 'Danny2000'
Sep 22,2018
0 people found
this helpful
From the very first viewing when looking at the property , Russel was very polite and helpful with all questions , I was still waiting in my mortgage to go through, which was going to take some time. I first viewed property with ball and Percival. Who ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“liars...”

Aug 16,2018
Minithumbdown
By: 'gaz'
Aug 16,2018
5 people found
this helpful
not to be trusted, they lie through their teeth from manager to cleaner. they are also very expensive compared to better estate agents in the area. Not to be trusted....
read full review
Comment on agent fees
to high and they charge commision on original quote not eselling price.
Was this helpful? Yes

“Shocking do not waste your time...”

Aug 03,2018
Minithumbdown
By: 'Is'
Aug 03,2018
6 people found
this helpful
Lied from the outset. They said they had a catalogue of buyers for the property. They didn't manage to produce a single viewing from their "contacts". Will hammer you for reductions. Its easy to sell an undervalued house after all. Far better service providers out ...
read full review
Comment on agent fees
Expensive
Was this helpful? Yes

“Beware!!...”

Aug 02,2018
Minithumbdown
By: 'Khan'
Aug 02,2018
5 people found
this helpful
The worst agency to deal with as tenants. Wouldn't even want to give 1 star. While in the property, everytime a problem was reported you have to chase up with them yourselves. Now that we no longer are their tenants we have to chase them for ...
read full review
Was this helpful? Yes

“Rental of my property...”

Jul 31,2018
Minithumbup
By: 'Frances'
Jul 31,2018
0 people found
this helpful
Claire has a friendly, welcoming air which have me the confidence to deal with this company. She provided the paperwork, dealt with enquiries and finalised my new tenants...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
By: Laura Gittins
Jul 31, 2018
View all comments (1)
Thank you for taking the time to leave feedback. We're delighted we were able to provide you with a great service and we'll pass your kind words on to the team. If we can be of any further assistance, please get in touch, we'd love to help. All the best, The Farrell Heyworth Team. ...

“5 Year Tenant Review...”

Jul 12,2018
Minithumbdown
By: 'C2Anonymous'
Jul 12,2018
5 people found
this helpful
Let me start by saying this is not the land lords fault but the actual agent company they hired to manage the property i paid 1 years rent up front after the 1 year rental i was never given a renewal contact 3 years later there was an ...
read full review
Was this helpful? Yes

“Terrible...”

Jun 08,2018
Minithumbup
By: 'Babjam'
Jun 08,2018
4 people found
this helpful
Terrible service, we were late for a viewing due to an unforeseen circumstance which we did inform the agency, when we got their the agent was NOT polite did not believe us. Then we paid the fee which compared to others is way to high ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes

“Appaulling customer service lettings and descrimination...”

Jun 01,2018
Minithumbdown
By: 'Mr purplexed'
Jun 01,2018
2 people found
this helpful
Had awful experiences very bad customer service care from this agent in both carnforth and garstang that discriminate against disabled when seeking rental property they never contact owners dont seem to know anything about property they rent and one said yes can view then from ...
read full review
Comment on agent fees
Terrible
Was this helpful? Yes

“Completely unprofessional & dishonest...”

May 11,2018
Minithumbdown
By: 'YB'
May 11,2018
3 people found
this helpful
I spoke to them on a Monday to arrange a viewing for a property with their board on it. I was told the paperwork isn't complete for the listing. Once it's listed the property will go online. The property went online on a Friday. When ...
read full review
Was this helpful? Yes
By: The Farrell Heyworth Team
May 15, 2018
View all comments (1)
Dear Mr B, I believe you were interested in purchasing a property which is already under agreement. I understand this can be frustrating but we would be delighted to hep you to find another property which meets your requirements. Please don't hesitate to call us on 01204 399388 All the best, The Farrell Heyworth Team ...

“AVOID!!!!!...”

May 06,2018
Minithumbdown
By: 'Heth'
May 06,2018
4 people found
this helpful
I could go on forever about the constant problems I had with this agent over my 3 years as a private tenant. I work night shifts and regularly had issues with them trying to arrange inspections, as it's what's convenient for them and not you. This ...
read full review
Was this helpful? Yes

“DISGUSTING AND POTENTIALLY DANGEROUS !!!! I would rather hand my house ......”

Mar 01,2018
Minithumbdown
By: 'BigmommaH'
Mar 01,2018
5 people found
this helpful
DISGUSTING AND POTENTIALLY DANGEROUS !!!! I would rather hand my house back to the bank then deal with this company. I rang 2.5 years ago to enquire about a property for a relative nothing came of it so thought no more of it. Last week I rang ...
read full review
Was this helpful? Yes

“Stevie and the team were awesome. I completed with my ......”

Dec 08,2017
Minithumbup
By: 'Thank you'
Dec 08,2017
4 people found
this helpful
Stevie and the team were awesome. I completed with my house in Bolton very quickly!! They were lovely to work with and already looking for another through them....
read full review
Was this helpful? Yes

“From the outset there was a deceitful undertone with this ......”

Dec 05,2017
Minithumbdown
By: 'Howard Brown'
Dec 05,2017
8 people found
this helpful
From the outset there was a deceitful undertone with this Estate Agent. Initially when Dewi Caughter drafted the contract he left in the the inital 16 week sale period. I was explicit in that no period would be needed as they were the second agent to ...
read full review
Comment on agent fees
No they are expensive. £1534+vat
Was this helpful? Yes

“Avoid this estate agent at all costs!!! quick enough to ......”

Oct 06,2017
Minithumbdown
By: 'Angry from Bolton'
Oct 06,2017
3 people found
this helpful
Avoid this estate agent at all costs!!! quick enough to take your custom but they are all full of hot air... They said I would sell my property in 8 weeks, that was the valuation Manager Stephen Ward. I would have 10 viewings a week, I was ...
read full review
Comment on agent fees
Very bad fees expensive I am very glad I terminated my contract I am now going with another estate agent. The fees are day light robbery for the service they provide.
Was this helpful? Yes
By: Laura Gittins
Oct 09, 2017
View all comments (1)
Dear Sir/Madam, I'm sorry you were disappointed with the service you received during the time we marketed your property. At Farrell Heyworth we take all feedback from our clients very seriously. I would be grateful if you could contact me with your name and the address of the property you instructed us to sell so that I can investigate this matter further to marketing@farrellheyworth.co.uk Kind Regards, Laura Gittins Marketing Manager Farrell Heyworth ...

“Took them nine months to find me a rental tennant, ......”

Oct 02,2017
Minithumbdown
By: 'Waiting for a hacker thanks to them!'
Oct 02,2017
6 people found
this helpful
Took them nine months to find me a rental tennant, all other comments here confirm their bad practise. Today this set of numpties sent documentation with all my personal details including my signature, and my bank account details as an email attachment. ANY IDIOT KNOW ...
read full review
Was this helpful? Yes
By: Laura Gittins
Oct 09, 2017
View all comments (1)
Dear Sir/Madam, I'm sorry you are dissatisfied with the service you have received when letting your property. I have attempted to investigate this matter on your behalf and I believe you are in the process of speaking to my colleagues. If you do wish to contact me further regarding this matter you can reach me at marketing@farrellheyworth.co.uk Kind regards, Laura Gittins Marketing Manager Farrell Heyworth ...

Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 9 2 27 6 14 5 10 2 42
No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

No procedure available.

Awards won by Farrell Heyworth

Individual Branch Awards


Bamber Bridge
201 Station Road, Bamber Bridge PR5 6LB
(3)
Barrow-in-Furness
76 Cavendish St, Barrow In Furness LA14 1PZ
(9)
Birkdale
14 Post Office Avenue, Southport PR9 0US
(7)
show all branches (24)
Blackpool
56A Highfield Road, South Shore, Blackpool FY4 2JA
(3)
Bolton
32-34 Churchgate, Bolton BL1 1HL
(10)
Bolton
84-86 Bradshawgate, Bolton BL1 1QQ
(6)
Carnforth
26 Market Street, Carnforth LA5 9JX
(3)
Chorley
13\/15 Cleveland Street, Chorley PR7 1BH
(0)
Chorley
1 Oak House High Street, Chorley PR7 1DW
(5)
Fulwood
309 Garstang Road, Preston PR2 4XJ
(6)
Garstang
7 The High Street, Garstang PR3 1FA
(2)
Lancaster
53a Market Street, Lancaster LA1 1JG
(11)
Lancaster LA1
18 New Street, Lancaster LA1 1EG
(0)
Leyland
23 Hough Lane, Leyland PR25 2SB
(5)
Liverpool
9 Broadgreen Road, Liverpool L13 5SD
(1)
Liverpool
36 Allerton Road, Liverpool L18 1LN
(2)
Morecambe
3-7 Victoria Street, Morecambe LA4 4AE
(8)
Ormskirk
2 Church Street, Ormskirk L39 3AN
(6)
Penwortham
50 Liverpool Road, Penwortham PR1 0DQ
(1)
Poulton Le Fylde
8 Chapel Street, Poulton Le Fylde FY6 7BQ
(4)
Preston
48 Lune Street, Preston PR1 2NN
(9)
Southport
16 Hill Street, Southport PR9 0NW
(0)
St Annes
15-17 Orchard Road, St Annes FY8 1RY
(4)
Thornton-Cleveleys
Landmark House, 5a Cleveleys Avenue, Thornton-Cleveleys FY5 2UH
(5)


.
As Seen On

Find the Best Agent to
Sell or Rent Your Home