Hard to get hold of to view properties. Completed a credit check and then the property went to someone else. Was told that the credit check would last but they barely ever replied to the several emails I sent about various properties they were advertising. They finally replied when I stated that it would be polite to reply even if it was a no (we have pets). Told them our availability, then two days later asked about completely different times to view. Very disappointing considering they took o... read full review
Comment on agent fees
Took money for credit checks (£30 each for myself and my partner and £15 for a guarantor), passed, but we never got the property and I'm struggling to get hold of them to look at any other properties.