We have rented our property with fairway lettings for the past seven years. We have now decided to sell it. Through out that time we have nothing but praise for the very professional and personal way that they have managed our property. Their company name is very appt., they are not only fair to their landlords but to their tenants also. They give 100%. If only they were estate agents too, I wouldn't have any hesitation to use them. So thank you very much to all the team for looking after our pr... read full review
I have never been to a letting agency that are so rude. They are typical sales people who don\'t care about the landlord or the tenant. They don\'t carry out Inventory checks nor do they carry out any required fixes to their properties. They are rude to talk to and in some cases have used swear words in conversation. I wouldn\'t ever use them again.
On trying to secure the letting they made stuff up, didn\'t understand the law and were abusive. I would not recommend them to anyone!... read full review
I have been following Fairways Lettings properties on their website for a year or more and observing their prices for properties in comparison to other agents and realise they are no way greedy and the best prices around. When it was time to move I was thrilled that there where a couple of properties in my village that I could afford on a good standard for the money. I contacted Mark and he explained in detail their policy and fees. He\'s very factual and to the point and meeting him in person v... read full review
I have been a landlord for 5 years now and have used fair-way lettings during this time. I would not use anyone else, as the team have always been willing to assist me with any issues I may have experienced. They are a family run company and I truly believe that shows when dealing with you. They make you feel valued and treat you as an individual. This to me is very important and in my experience is lost when dealing with nationwide companies.
I rate their service as EXCELLENT and if your ... read full review
I didn\'t hear about Fair-Way lettings before so I wasn\'t sure what to expect but both James and Mark proved that they are proffesionals. Renting a house with them was easy and fast, no problems at all. Would really recommend the agency.... read full review
As a new landlord, I have found fairway lettings very helpful and understanding. They advised me of the paperwork required to rent my house out and arranged for the relevant certificates. Minor works needed to be done to the property before it was let out, they arranged for their own contractor to give me a quote(which I accepted and they managed to complete the works before the tenant moved in). Although my property has only been rented out for a month, I have found them easy and straight forwa... read full review
As a first time Landlord, I was very unsure about various regulations and found some Letting agents very static. However with Fairway Lettings, they were very informative with all my queries and were both friendly, honest and professional in there approach. With there active approach they had tenants waiting to view my property as soon as my building work was complete. I would recommend them to colleagues.... read full review
Wanted some information on renting property and the staff were really rude especially James and the staff think they know everything.. They provided wrong information about renting property. I would not recommend them and i would never use them personally.... read full review
What agent could do to change your mind?
Atleast speak to the customer in a polite and professional manner
As a young couple we had found that some agents were not interested in helping us find a place to rent, despite the fact that we both had full time jobs and could prove we were able to afford bills and rent each month. When we got in contact with Fairway about the property that they had advertised, they were very happy to help and talked through the options available to us. Unlike other estate agents, Fairway took us seriously and didn\'t write us off as soon as we gave our ages. They helped us ... read full review
Having had previous experience of an incompetent letting agent, resulting in subsequent financial loss! We find Fair-Way Lettings very approachable, yet very professional in both dealing with Landlords and Tenants! If there was a star system for letting agents we would be awarding Fair-Way Lettings with Five Stars.... read full review
Mark has been very professional and efficient from the moment we first made contact. Very quick to respond to enquiries and kept us informed at all times during of the process of the tenancy going through. Very happy with the service of Fair-Way and fellow members of staff friendly and professional.... read full review
I am very pleased with the high level of services provided by Fair-Way Letting in Leicester.Mark kept me informed of every stage and answered any queries quickly. All staff are very professional ,friendly and helpful. I would definitely recommend them to others.... read full review
What can I say about the service we got from Russ. James. Mark, Of Fairway Lettings.
SUPERB, Getting low Rates from banks me and my wife Decided to go into property
We Spoke to Fairway Lettings ,
Regarding Letting These Propertys out.
With in one day these guys found us a Suitable tenant.
This company is very Professional in the way they go about there approach there customers.... read full review
I found Fairway lettings very professional and easy to communicate with. They kept us informed every step of the way during are application process and assisted us where needed. I would not hesitate to recommend this letting agency.... read full review
I am pleased with the help that i received from the staff at fairway lettings. Even though i had issues of sorting out payments and my guarantor, i did think that i wouldn\'t be able to get the property. But they said that there is a way of working round these areas and within 2 months i was moved into my new house... read full review
I have had the pleasure of using this agent twice now, in the first instance I needed a small low cost place in a hurry. James was very approachable and understanding of ore needs and we moved in within a week. Once I had settled things down in my personal life my accommodation needs had dramatically changed, so back I went with a long list of requirements for fairway lettings. And good old James came up trumps again!! My daughter and I are very happy in the 3 bedroom penthouse apartment with t... read full review
My husband and I found this letting agency very helpful and caring. They have attended to our needs all through out and made sure the work got done . We find them all to be very attentive and also understanding, nothing it\'s too much trouble. We have had a little bit to deal with in this property but it\'s all been a lot easier with the help of the guys and they very been sympathetic too. This is a great opportunity to thank the team and say keep up the good work and thank you once more for be... read full review
Me & my wife are very happy & would recommend Fairway Lettings, they have been very helpful from the start. Any problems we have had with the property have been sorted out quickly, and also courtesy calls to see if anything is fine, nice to know we have got good back up if anything goes wrong with the property, well done to james, russ & mark & keep up the good work.... read full review
I viewed a few property\'s with this letting agency with both mark and James both were very friendly and made us feel at ease on a whole they really went out there way to help us and find us something we liked, we would highly recommend them to anyone looking for a property in this area.... read full review
Worst property management company i have every had the miss fortune to work with. Once they had contracts signed. Their true colour came our. Rude, aggresive and ineffective. Would never use again. Worst of time.... read full review
James and Russ have both provided a first class, professional service throughout the five years I have been dealing with them. The service has been efficient and effective and nothing has been too much trouble. As I live overseas it has been tremendously reassuring to know that my property is in safe hands and any problems will be dealt with in my absence. I am always kept in the picture if any problems do arise, but it is Fair-Way who deal with the practical problem solving. I would not hes... read full review
Excellent service from start to finish. Any queries/problems dealt with promptly and excellent telephone service, always greeting very polite and courteous.
Never had any problems with any requests re information/contracts. Would recommend this service to anyone.... read full review
in dealing with fairway lettings of birstal me my partner michelle have been very pleased with the help and advice that we received.we had just come back from spain after being away some years so we wanted to be in a certain area and as soon as we contacted fairways they were very accomadating from the word go.they told us what was required to secure the property we wanted to move into and bent over backwards to help us.when it came to paperwork they were very thorough and clear which made it ea... read full review
Nothing is too much trouble UNTIL you sign the contract.
Charged outrageous \'admin fees\' for each contract even on renewing which only involved changing a couple of dates on a generic contract and printing it out.
Inventory was very inaccurate - I do not consider a curry stain in cream carpet to constitute as \'good condition\'.
Very slow to react to any issues and rather patronising when they were reported - I often felt like they were trying to blame us for the things that did go ... read full review
What agent could do to change your mind?
Remember who the customer and treat them with respect!
We were very impressed with Fairway Lettings, Leicester. All went smoothly with our move, and they worked with us and listened to us at every stage to. When you phone the office with any queries you get through straight away and as with some systems, you don\'t get put in a long queue to have your call answered. We would definitely recommend Fairway Lettings to anyone! Thanks again!... read full review