Factotum Letting

I spent over 6 months looking for a flat, until finding factotum, both agents Emma and Maggie went out of their way to help in the searching for a suitable flat, as well as the application process involved with acquiring the flat. If it was for these two amazing ladies, i would probably still not ... Read Full Review

We bought a flat so our daughter could live there with two friends and thought we could look after the letting ourselves but after talking to friends and being recommended Factotum, its money very well spent. Factotum have kept us correct with changing regulations and given us peace of mind with ... Read Full Review

My business requires renting from 10 to 16 flats within a given 12 months, and the longer I have worked with Factotum, the better my service has gotten! I am delighted to find Kerrie, Andrea, and also Jack Carmichael are always there to help my tenants with their needs, which often require an ... Read Full Review

I am indeed grateful to Factotum for their excellent work and help with the rental of my family's Edinburgh property portfolio. The team work hard to ensure that both my tenants & landlord achieve maximum satisfaction and most importantly kept updated. The service delivery and efficiency of ... Read Full Review

Hard to think of how a landlord could be any better than Factotum have been for us. Sophie replies almost instantly to any query and any maintenance issues are always resolved quickly and efficiently. The flat is ideal for what we want in terms of its facilities and location. Communication from ... Read Full Review

The flat was well maintained and supplied, as well as being perfectly located. The staff were welcoming, patient, and helpful from start to finish. When the power returned after a short failure, all systems were running right away thanks to good and timely advice. I am recommending Factotum to ... Read Full Review

The television in the property we rented did not work. Within hours Jack was here to retune it. Unfortunately it did not work so an expert areial guy came next day. No luck this time either but no problem a new TV arrived the next day and Jack came by next morning to install it and tune it. An ... Read Full Review

Factotum Letting have been fantastic. We live in Edinburgh and had sold our property so were needing to rent whilst we waited for the new property to be ready. As we have a dog we were finding a rental property very difficult and most agents in Edinburgh were not even prepared to try. After ... Read Full Review

Factotum actively managed my property for over five years (2007-13) and always found good tenants. There was one exception where the tenants were difficult and caused some damage - Factotum dealt with theme efficiently and arranged the repairs promptly. There have been several occasions where I ... Read Full Review

I live and work overseas at present and decided to let my flat. A few agencies were recommended to me and I chose Factotum after an initial meeting. I found the agents to be professional ,friendly and informative. The agent dealing with my property is Maggie Rafalska who is excellent. She can ... Read Full Review

After having a terrible experience with another estate agent for the past 2 years, Factotum are fantastic. The staff are all so helpful and kind. They will reply to your emails immediately and when we had faults with the flat, they were fixed within hours. I could not recommend them more, they are ... Read Full Review

I have been using Factotum for nearly 5 years now to manage my property let. Over the years they have provided a reliable, helpful and efficient service and I find my dealings with them to be straightforward and uncomplicated - everything a landlord needs! Stacey is particularly helpful and ... Read Full Review

Ms. Kristina Turner was extremely courteous and very professional in her communications either on the phone or e- mails in every situation . when action is required , she is very prompt and very competent. It was a pleasure dealing with Ms. Kristina Turner and I very much recommend her as a good ... Read Full Review

I was extremely satisfied with Factotum's services, having used a couple other estate agencies, and already using another in Glasgow who have already proven to be of a lesser standard. Maggie was always quick to reply to any questions, and to organise any faults which needed repaired. Although ... Read Full Review

My experience with Factotum was 100% positive. Everything has just been incredibly efficient and easy. Whenever I had to contact them about certain issues with the flat I was renting, the response was incredibly fast and a resolution was always found very quickly. As well as being efficient the ... Read Full Review

Factotum know the Edinburgh market extremely well having been in the business for more than 30 years and established a solid reputation with both tenants and landlords. And they are effective too: my short-term and Festival let property has had almost continuous occupancy for the past two years, ... Read Full Review

I am really pleased I chose to rent through Factotum. Renting the property was extremely easy, stress free and Maggie would always be available if there were any issues at the property. Moving out of the property was also 100% stress free and easy! I would definitely recommend the agency and ... Read Full Review

Factotem have managed the letting of my Edinburgh property for over 10 years. Superb service. My property managed is Stacey Marshall who is highly efficient, courteous and professional. As an overseas landlord, I value the stress free service offered by ... Read Full Review

The team in the office are always friendly and helpful. Inspections, PAC testing and other such routine matters are always done with no disruption for me. And when anything breaks down, Stacey always arranges the necessary expert help with professionalism, patience and ... Read Full Review

We have only been using Factotum as letting agents for our Edinburgh flat for a few months, but so far have been extremely impressed by them as a company. Our main contact is Olivia Young. She has been painstaking and thoroughly professional ( and patient! with us as new landlords in the short and ... Read Full Review