Ezytrac Property Management

Both me and my partner have recently moved into a property through ezytrac which we have used to sort paperwork and report any problems etc (which have little to none) during this time we have been put in touch with Rebecca Hansell and Philippa Burgess. The communication has been friendly, ... Read Full Review

I have been using Ezytrac Property Management for the past 10 years. Philippa excellently managed the most recent change of tenant. She kept me informed every step of the way. It is really comforting to know that your property is in good hands, especially when you are on the other side of the ... Read Full Review

Helen has always provided a smooth informed service when renewing my tenancies. Always ahead of the game and ever attentive to my requirements and has always negotiated a suitable ... Read Full Review

Awesome service, kept in the loop all the way through, just a shame charges needed to be paid for renewing. Not easytraks fault ... Read Full Review

As part of our tenancy renewal, Helen, was proactive to reach out a few months before our tenancy agreement expired. Helen help guide us through the whole process and was always quick to respond to any questions we had. Furthermore, Helen clearly explained the process of using Ezytrac's new ... Read Full Review

Superb service - Robert responded within an hour or two of me sending an email despite it being late in the evening. He engaged the plumber immediately, chased them up for me and followed up to check that the job was done correctly... I'm not sure it was really possible to do any more than ... Read Full Review

We have used Ezytracs since purchasing our first buy to let in 2009, We now have four properties and have found them to be well worth the cost and would say that the level of knowledge within the company has been of great help to us throughout. Philippa Burgess our property manager has been ... Read Full Review

Helen was great! She walked me through the whole process of renewing and managed to make it as simple as it can be. Really happy with her ... Read Full Review

We have a number of properties and Helen * has given a first class service over the years. She has been instrumental in securing our tenancy renewals. We would be happy to recommend Helen and the team to any new landlords. Helen has always gone the extra mile for which we are very ... Read Full Review

Robert was extremely helpful when dealing with a leaking seal to my washing machine. It took 2.5 weeks to repair, but he was constantly updating me and keeping me informed of the repair status. He remembered my problem every time I phoned and empathised with my situation, speeding things up where ... Read Full Review

Holly was very fast in responding with the issue. She’s very helpful and professional.She kept me updated and followed up to make sure everything done. Thanks Holly. My highly ... Read Full Review

I asked Angela to help with some details of recent costs relating to upgrade work on my property. She was extremely helpful and demonstrated excellent customer service and ethics. She was charming, willing to help and I felt that I was a her most important client! Her response to my query was swift ... Read Full Review

I had a heating issue. Holly was quick to respond and kept me fully up to date with the options available and progress being made to resolve the issue. Many thanks again ... Read Full Review

Thanks very much for the service that I have received. You are very efficient in all aspects of your service. It's been a pleasure working with you. Special thanks to Helen* who kept me up to date with everything that was happening throughout the whole process of renewing my ... Read Full Review

I deal with agents all day and Carl is one of the best. Always very polite, understanding and ready to help. I highly recommend the ... Read Full Review

Absolutely over the moon with Sharon's immense help and service. Always extremely courteous over the phone and via email. On the ball with chasing things up, updating and ensuring everything runs smoothly. Thank ... Read Full Review

Thank you Helen * Helen provided a great service during the AST renewal and kept me informed at at time during the ... Read Full Review

We have used Ezytrac for a number of years as our agent. A recent issue at our rented property required a replacement washer/dryer. Holly took it upon herself to find out all the relevant information about the dimensions to fit the space by liaising with the tenant directly, plus researching ... Read Full Review

Helen provided me with the necessary information to make good decisions at the renewal stage, as well as securing a reasonable rent ... Read Full Review

Reported that our bedroom window lock was broken and so the window wouldn’t shut properly and was letting freezing cold air into the flat. Within a few hours, Rob had liaised with the locksmith and had it fixed. Incredible service. Many ... Read Full Review