Ezytrac Property Management
4.8/5, 402 reviews
93% recommended
81% lettings valuation accuracy
93% lettings fee satisfaction



Property Features

We are a team of passionate, professional individuals whose sole focus is to make your entire experience of investing effortless.Our mission is simply Effortless Property Management. That should be your experience all the time regardless of what’s going on. We cannot stop the fun and games but by ... show more We are a team of passionate, professional individuals whose sole focus is to make your entire experience of investing effortless.
Our mission is simply Effortless Property Management. That should be your experience all the time regardless of what’s going on. We cannot stop the fun and games but by decisive action early and professionally approach even the simplest of tasks, your property will appear effortless.
We may say Effortless Property management but our philosophy is all about Set and Forget. Everything we do we want it to be set up for you in such a way that you can forget about your property on a day-to-day basis. Focus on the important things in life and let the team handle the day-to-day for you.

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 81% 93% £395 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
92 3 195 23 4 0 28 1 53 3
Areas covered
  • LN1
  • SE8
  • SE3
  • SE16
  • M15
  • NW9
  • E16
  • UB8
  • M1
  • E14
  • WA2
  • SE10
  • CR0
  • E3
  • S41
  • WF13
  • NG16
  • S3
  • SW18
  • BD2
Address

Suite 8, Regatta House
Lincoln
Lincolnshire
LN6 3QR
01522-503717

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“We have a number of properties and Helen......”

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Dec 02,2019
Minithumbup
Helen
By: 'Paul'
Dec 02,2019
2 people found
this helpful
We have a number of properties and Helen * has given a first class service over the years. She has been instrumental in securing our tenancy renewals. We would be happy to recommend Helen and the team to any new landlords. Helen has always gone the ...
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“Brilliant customer service...”

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Nov 29,2019
Minithumbup
Angela
By: 'Edward'
Nov 29,2019
1 people found
this helpful
I asked Angela to help with some details of recent costs relating to upgrade work on my property. She was extremely helpful and demonstrated excellent customer service and ethics. She was charming, willing to help and I felt that I was a her most important ...
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“I had a heating issue. Holly was quick to res......”

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Nov 28,2019
Minithumbup
By: 'Alistair'
Nov 28,2019
2 people found
this helpful
I had a heating issue. Holly was quick to respond and kept me fully up to date with the options available and progress being made to resolve the issue. Many thanks again Holly....
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“Thanks very much for the service that I have ......”

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Nov 27,2019
Minithumbup
By: 'Elzbieta'
Nov 27,2019
2 people found
this helpful
Thanks very much for the service that I have received. You are very efficient in all aspects of your service. It's been a pleasure working with you. Special thanks to Helen* who kept me up to date with everything that was happening throughout the whole ...
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“Thank you Helen *...”

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Nov 26,2019
Minithumbup
Helen
By: 'Avtar'
Nov 26,2019
2 people found
this helpful
Thank you Helen * Helen provided a great service during the AST renewal and kept me informed at at time during the process....
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“Absolutely over the moon with Sharon's immens......”

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Nov 26,2019
Minithumbup
By: 'Waty'
Nov 26,2019
2 people found
this helpful
Absolutely over the moon with Sharon's immense help and service. Always extremely courteous over the phone and via email. On the ball with chasing things up, updating and ensuring everything runs smoothly. Thank you!...
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“I deal with agents all day and Carl is one of......”

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Nov 26,2019
Minithumbup
Carl
By: 'Lara'
Nov 26,2019
3 people found
this helpful
I deal with agents all day and Carl is one of the best. Always very polite, understanding and ready to help. I highly recommend the service....
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“Tenancy Renewal...”

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Nov 25,2019
Minithumbup
By: 'Merlyn'
Nov 25,2019
1 people found
this helpful
Helen provided me with the necessary information to make good decisions at the renewal stage, as well as securing a reasonable rent increase....
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“5 Star Service...”

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Nov 25,2019
Minithumbup
By: 'Scott'
Nov 25,2019
2 people found
this helpful
We have used Ezytrac for a number of years as our agent. A recent issue at our rented property required a replacement washer/dryer. Holly took it upon herself to find out all the relevant information about the dimensions to fit the space by liaising ...
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“Incredible Service...”

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Nov 22,2019
Minithumbup
Rebecca
By: 'Delukshan'
Nov 22,2019
1 people found
this helpful
Reported that our bedroom window lock was broken and so the window wouldn’t shut properly and was letting freezing cold air into the flat. Within a few hours, Rob had liaised with the locksmith and had it fixed. Incredible service. Many thanks....
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“Holly was quick in responding to the issue an......”

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Nov 21,2019
Minithumbup
By: 'Praveen'
Nov 21,2019
2 people found
this helpful
Holly was quick in responding to the issue and more helpful if there are any issues to be sorted after reporting...
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“I have always found Ezytrac staff to be excel......”

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Nov 20,2019
Minithumbup
Rebecca
By: 'James'
Nov 20,2019
1 people found
this helpful
I have always found Ezytrac staff to be excellent in looking after my properties and dealing with any queries which may arise. Rebecca in particular has on several occasions "gone above and beyond" to resolve some simple and some complex issues. Many thanks to the ...
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“Hi, Philippa from Ezytrac has provided excel......”

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Nov 19,2019
Minithumbup
Philippa
By: 'Shashank'
Nov 19,2019
2 people found
this helpful
Hi, Philippa from Ezytrac has provided excellent support during our stay as Tennant in a property manager by Ezytrac. She is prompt in providing response and takes care of any issues tenant faces during stay....
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“I received Amazing service, quick and easy te......”

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Nov 15,2019
Minithumbup
By: 'Katie'
Nov 15,2019
2 people found
this helpful
I received Amazing service, quick and easy tenancy renewal! Also very quick at responding to my emails, communication was excellent. Helen was extremely patient with me and my circumstances. Very happy!...
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“Helen and Olivia are awesome....”

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Nov 15,2019
Minithumbup
Olivia
By: 'Amie'
Nov 15,2019
2 people found
this helpful
Helen and Olivia! I'm going to write this review directly to you two. Thank you! You and your team have been extremely thorough and helpful. You answer questions quickly and follow up whenever asked. Thank you so much for everything. One less item to worry ...
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“Sharon has been extremely professional, each ......”

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Nov 14,2019
Minithumbup
By: 'Archana'
Nov 14,2019
2 people found
this helpful
Sharon has been extremely professional, each time responding promptly to all our queries and has helped make this property investment experience less daunting. Thank you Sharon, Ana for your support!...
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“I can say that Helen * was very helpful......”

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Nov 14,2019
Minithumbup
Helen
By: 'Steven'
Nov 14,2019
2 people found
this helpful
I can say that Helen * was very helpful and prompt in dealing with some queries associated with the renewal of the tenancy for my Son. Thank you so much....
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“Easy checkout with great communication...”

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Nov 13,2019
Minithumbup
By: 'Safia'
Nov 13,2019
1 people found
this helpful
Craig was great throughout the whole checkout process. His communication was amazing, even when waiting on responses from the landlord, he communicated throughout and kept us in touch just to let us know that he was still waiting for a response. He was also really ...
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“I had an issue with my heating out of busines......”

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Nov 13,2019
Minithumbup
By: 'Joanne'
Nov 13,2019
2 people found
this helpful
I had an issue with my heating out of business hours. Holly was very helpful and friendly, her assistance and follow up was much appreciated. Thank you Holly....
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“Went Above and beyond...”

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Nov 13,2019
Minithumbup
By: 'Donna'
Nov 13,2019
2 people found
this helpful
Holly went above and beyond to help, kept me updated as much as possible, checked back with me when she said she would and even followed up to make sure I was happy once work has been completed. A star, Thank you :-)...
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“Excellent, friendly and prompt service...”

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Nov 11,2019
Minithumbup
Rachel
By: 'Pamela'
Nov 11,2019
2 people found
this helpful
Whenever I have phoned Rachel with a query about accounts she has been friendly, efficient and has answered all my questions promptly....
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“Quick and Efficient...”

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Nov 06,2019
Minithumbdown
By: 'Savio'
Nov 06,2019
2 people found
this helpful
Holly was quick and efficient in dealing with our issues and very professional checking to make sure everything was done to the standard....
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“Really friendly and efficient. Holly is an ab......”

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Nov 04,2019
Minithumbup
By: 'Joanna'
Nov 04,2019
1 people found
this helpful
Really friendly and efficient. Holly is an absolute superstar and escalated my query so I wouldn't be left without heating for the weekend. Always nice to have a personal touch with a top service. Thanks Holly!...
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“Very Helpful...”

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Nov 04,2019
Minithumbup
By: 'Rachel'
Nov 04,2019
2 people found
this helpful
Helen is incredibly helpful, always comes back to queries efficiently and ensures a smooth renewal of our tenancy each year,...
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“Impressive service with rentals!...”

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Nov 03,2019
Minithumbup
Olivia
Caroline
By: 'MSK'
Nov 03,2019
1 people found
this helpful
Recently had a very pleasant experience renting two properties with Ezytrac - Caroline and Olivia were both very proactive and efficient, and the flats were rented within a couple of weeks! Impeccable service overall and look forward to working with Ezytrac in future....
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““I am very impressed with the service we rece......”

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Nov 03,2019
Minithumbup
Helen
By: 'Satish'
Nov 03,2019
1 people found
this helpful
"I am very impressed with the service we received from Helen * during our renewal process. Very firendly, helpful and charming lady ."...
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“Holly was super helpful, dealt with our probl......”

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Oct 31,2019
Minithumbup
By: 'Alex'
Oct 31,2019
1 people found
this helpful
Holly was super helpful, dealt with our problems immediately and in a very professional al manner.i definitely will recommend Ezytrac to everyone...
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“Brilliant!...”

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Oct 31,2019
Minithumbup
By: 'Ella'
Oct 31,2019
0 people found
this helpful
Holly has been very swift acting and helpful in regards to a recent leak we had. We're very appreciative of the help received in organising for repairmen to come and fix it. Thank you!!...
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“First class customer service...”

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Oct 31,2019
Minithumbup
By: 'Simon'
Oct 31,2019
0 people found
this helpful
Excellent customer service; always get back to you when they say they will. Helpful and efficient staff who actually seem to care about their tenants, unlike many rental agencies these days....
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“Excellent service...”

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Oct 30,2019
Minithumbup
Helen
By: 'Liam'
Oct 30,2019
1 people found
this helpful
I was very impressed with the service we received from Helen * during our renewal process. Very firendly, helpful and responsive....
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Staff picture Caroline
(58)
Staff picture Olivia
(41)
Staff picture Robert
(41)
Staff picture Philippa
(23)
No image available Helen
Staff picture Rebecca
(12)
Staff picture Donna
(10)
Staff picture Melanie
(7)
Staff picture Rachel
(4)
Staff picture Chris
(3)
Staff picture Angela
(3)
Staff picture Carl
(2)
Staff picture Tim

Landlord Fees

We have 3 types of fees, as listed below:

STANDARD
Includes all the basics to meet your regulatory requirements.

London (Inside M25)

9.5% Incl VAT

Non-London (Outside M25)

12% Incl VAT

Marketing
Referencing Tenants
Dedicated Property Manager
AST Preparation & Execution via E-Sign.
Right to Rent Checks
Register Security Deposit
Ensuring Compliance
Rent Collection
Ad-Hoc Inspections*
Rent Reviews

EFFORTLESS PLUS
All the essentials for an effortless experience.

London (Inside M25)

11% Incl VAT

Non-London (Outside M25)

13.0% Incl VAT

Includes all Standard features
Photography
Utility Registration
Dedicated Renewals Manager
Repairs & Maintenance
Deposit Dispute Management
Tenancy Breach Management
Valuation & Rental Reports
Annual Portfolio Reviews

EFFORTLESS GOLD
For a truly effortless, all inclusive experience. Let us take all the hassle away!

London (Inside M25)

14% Incl VAT

Non-London (Outside M25)

16% Incl VAT

Includes all Effortless Plus features
Floor Plans, 360 Degree Tour, 3D Doll House
Full Tenant Find
12 Month Tenant Find Guarantee
Act as a Service Address
Manage Head Lease Obligations
Rent & Legal Insurance
Legal & Ombudsman
Handling of Insurance Claims
Court/Tribunal Attendance

Please visit our website for details of all services offered.
https://onboard.ezytrac.co.uk/landlords-schedule-of-services-fees-01june2019/

Tenant Fees

BEFORE YOU MOVE IN:

Holding Deposit:

A holding deposit of 1 weeks rent (Rent per calendar month x 12 / 52) will be taken in order for you to reserve the property and for us to begin referencing.

The holding deposit will be withheld if any of the following occur:

Failure of Right to Rent check

Provision of false or misleading information

You (or any relevant person including guarantor(s)) withdraw from the tenancy.

Failure to sign the tenancy agreement within the agreed time frame.

Failure for the guarantor to sign the tenancy agreement within the agreed time frame.

DURING YOUR TENANCY

Unpaid Rent: On unpaid rent interest will be charged at 3% above Bank of England base rate from the rent date due. This fee will be strictly enforced once the rent is 14 days late.
Lost Keys and Security Devices: You will be held liable for the cost of replacing any lost keys or security devices. If a lock change is required, then you will be held liable for the cost of the new lock and replacement keys.
Change of Tenants/Sharers: A fee of £50 (inclusive of VAT) will be charged per replacement tenant to cover the cost of obtaining the landlords consent, referencing, conducting Right to Rent checks and for production of new legal documents.
Change of Contract: A fee of £50 (inclusive of VAT) will be charged for each agreed change to the tenancy agreement to cover the cost of obtaining the landlords consent and for production of new legal documents.

ENDING YOUR TENANCY:

Early Termination: If you would wish to end the tenancy early before a break clause or notice period would allow, then you will be liable for the costs of re-letting the property to a new tenant(s). You will also still be responsible for any rent due until a new tenancy begins or until the break clause/notice period has expired, whichever is sooner.

Please see our website for more details
https://tenants.ezytrac.co.uk/schedule-of-fees-services-from-1st-june-2019/
Last updated at 14/06/2019, 1:35 PM by Caroline Bevis
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://onboard.ezytrac.co.uk/complaints/

https://tenants.ezytrac.co.uk/complaints/
Last updated at 4:13 PM 13/06/2019 by allAgents

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