Ezytrac Property Management
4.8/5, 402 reviews
93% recommended
81% lettings valuation accuracy
93% lettings fee satisfaction



Property Features

We are a team of passionate, professional individuals whose sole focus is to make your entire experience of investing effortless.Our mission is simply Effortless Property Management. That should be your experience all the time regardless of what’s going on. We cannot stop the fun and games but by ... show more We are a team of passionate, professional individuals whose sole focus is to make your entire experience of investing effortless.
Our mission is simply Effortless Property Management. That should be your experience all the time regardless of what’s going on. We cannot stop the fun and games but by decisive action early and professionally approach even the simplest of tasks, your property will appear effortless.
We may say Effortless Property management but our philosophy is all about Set and Forget. Everything we do we want it to be set up for you in such a way that you can forget about your property on a day-to-day basis. Focus on the important things in life and let the team handle the day-to-day for you.

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 81% 93% £395 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
92 3 195 23 4 0 28 1 53 3
Areas covered
  • LN1
  • SE8
  • SE3
  • SE16
  • M15
  • NW9
  • E16
  • UB8
  • M1
  • E14
  • WA2
  • SE10
  • CR0
  • E3
  • S41
  • WF13
  • NG16
  • S3
  • SW18
  • BD2
Address

Suite 8, Regatta House
Lincoln
Lincolnshire
LN6 3QR
01522-503717

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
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Latest Properties

No Properties

“Tenancy Renewal...”

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May 21,2019
Minithumbup
By: 'P'
May 21,2019
3 people found
this helpful
Helen has been, as ever, extremely helpful, generous with her time and always a pleasure to deal with. Securing a tenancy can be quite stressful at times, but, with Helen's guidance, assistance, understanding and complete professionalism she has ensured that this has been a very ...
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Comment on agent fees
Very good
Was this helpful? Yes

“Professional&efficient...”

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May 21,2019
Minithumbup
Olivia
By: 'Ji'
May 21,2019
3 people found
this helpful
Olivia Aloi is the contact to us for this letting experience in London. All we have had is a pretty professional and efficient service and support. We really appreciated with everything. Thanks!...
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Comment on agent fees
It's reasonable anyway.
Was this helpful? Yes

“Help with leak...”

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May 17,2019
Minithumbup
Robert
By: 'Lucy'
May 17,2019
7 people found
this helpful
I had a leak from pipework under my kitchen sink. Robert was incredibly helpful, professional and friendly and had my issue sorted out in no time, thank you...
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“Great service...”

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May 17,2019
Minithumbup
By: 'Sam'
May 17,2019
3 people found
this helpful
Sophie helped us with our house move and any problems that we have had in a professional way and has always done things as quick as she can to help us out, great service....
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“Responsive, polite and helpful...”

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May 17,2019
Minithumbup
Olivia
By: 'Paul'
May 17,2019
4 people found
this helpful
Olivia is my single point of contact and provides the continuity of service I seek. She is always responsive and helpful whenever I contact Ezytrac and is able to work across the organisation, joining up the different departments for me. If ever I get my ...
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Was this helpful? Yes

“Holly Johnson...”

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May 16,2019
Minithumbup
By: 'Avichal'
May 16,2019
4 people found
this helpful
In my past more than one year with Ezytrac, due to a number of issues, I had spoken to many of their staff ranging from lettings to maintenance department and truly speaking, my experience with them has been so distasteful that I was frustrated to ...
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“Helpful and efficient...”

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May 16,2019
Minithumbup
Donna
By: 'kat61sun'
May 16,2019
4 people found
this helpful
We have had two tenancies come up for renewal recently, one was very straightforward and a new tenant found within a week, the other was more challenging, but Donna kept us up to speed and updated us regularly and answered any queries promptly, she has ...
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“Account Correction...”

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May 15,2019
Minithumbup
Rachel
By: 'Kat61sun'
May 15,2019
4 people found
this helpful
Rachel was very helpful in correcting an error on our account. It was also sorted very quickly and I received an email detailing how and where the error had occurred and how it had now been corrected. The error had originally occurred when the accounts ...
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Was this helpful? Yes

“Quick and efficient...”

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May 15,2019
Minithumbdown
By: 'Claudiu'
May 15,2019
3 people found
this helpful
Hellen was very efficient and answered our requests promptly She sent a follow up email when we didn't send the signed agreement Thank you...
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Comment on agent fees
Good
Was this helpful? Yes

“Great Company...”

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May 15,2019
Minithumbup
By: 'Lee'
May 15,2019
2 people found
this helpful
I have now worked as a reactive maintenance company for Ezytrac now for over 4 years and can honestly say they are an exceptional company to work closely with. They always seem extremely calm when they can constantly be under extreme pressure and never panic when ...
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Comment on agent fees
NA
Was this helpful? Yes

“Very Professional...”

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May 15,2019
Minithumbup
Olivia
By: 'Sonia'
May 15,2019
5 people found
this helpful
My experience with Olivia has been very pleasant - she is courteous, professional and prompt. I recognise that Olivia will be responsible for a multitude of properties and I am never expected to chase her nor repeat my requests....
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“Outstanding service...”

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May 14,2019
Minithumbup
Donna
By: 'Abdi'
May 14,2019
3 people found
this helpful
Donna really helped me even after the first property fell through. Her help was really appreciated in my time of need...
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Comment on agent fees
They where worth it
Was this helpful? Yes

“Tapi carpets Stoke...”

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May 14,2019
Minithumbup
By: 'Mike'
May 14,2019
3 people found
this helpful
Have just fitted carpets for some tenants of Ezytrac property management, I was dealing with Aisha throughout the whole process who made the entire experience very easy and straightforward. Having dealt with letting agents in the past I am aware of how difficult playing middle ...
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Comment on agent fees
N/a
Was this helpful? Yes

“Tenancy Reference...”

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May 14,2019
Minithumbup
By: 'Jose'
May 14,2019
3 people found
this helpful
Helen was extremely fast, diligent and understood my situation with empathy. This is something that you don't see very often on customer service. Please keep it like that Helen!...
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Comment on agent fees
N/A
Was this helpful? Yes

“Polite, Prompt and Professional...”

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May 14,2019
Minithumbup
By: 'Paul'
May 14,2019
3 people found
this helpful
Helen had already researched the local Lettings market and was able to advise, even before I asked, the appropriate rent on a Tenancy renewal agreement. Everything was done a dusted within a couple of hours. Excellent service 👍👍👍👍👍...
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“Very helpful in sorting out a variety of issues...”

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May 14,2019
Minithumbdown
By: 'Albro'
May 14,2019
3 people found
this helpful
Alisha was extremely helpful in sorting out several issues when we were selling a property that Ezytrac has been managing for several years. However, the processes behind her took far too long in some instances....
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Was this helpful? Yes

“More maintenance expenses!...”

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May 14,2019
Minithumbup
By: 'Phil'
May 14,2019
3 people found
this helpful
The washing machine needed to be replaced in the flat which I own. Holly was very helpful in sorting out a competitive price and efficient arranging delivery and fitting. She also helped to resolve an access issue for a valuation....
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Was this helpful? Yes

“Organizing new carpets...”

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May 13,2019
Minithumbup
By: 'Jim'
May 13,2019
3 people found
this helpful
Aisha, was very efficient & fully understood the position...she probably got a lot of hassle from the suppliers but it didn't show, well done indeed......
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Comment on agent fees
Competitive fees
Was this helpful? Yes

“Help with boiler issue...”

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May 11,2019
Minithumbup
Robert
By: 'Ellie'
May 11,2019
7 people found
this helpful
Rang the out of office number on a Saturday when my boiler stopped working. Robert returned my call with a text very quickly and sent me a link to instructions for how to fix the problem. It was all sorted out easily and working within 15 ...
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“accessible, credible and reliable...”

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May 10,2019
Minithumbup
Caroline
By: 'Dr.'
May 10,2019
5 people found
this helpful
CAROLINE was fantastic in troubleshooting and resolving the hiccups we had in valuation , mortgage completion and eventual completion . Would strongly recommend her and Ezytrack !...
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Comment on agent fees
Good
Was this helpful? Yes
By: Caroline Bevis
May 10, 2019
View all comments (1)
Many thanks for the wonderful comments. It was a pleasure to look after you through the process of the purchase of your new property. MAny thanks once again ...

“Caroline and Sharon...”

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May 10,2019
Minithumbup
Caroline
By: 'Shamil'
May 10,2019
5 people found
this helpful
Caroline and Sharon are both a pleasure to deal with. They do everything they can to make the work of the solicitors and ultimately the clients as easy and straightforward as possible....
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“Amazing...”

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May 09,2019
Minithumbup
Caroline
By: 'Nina'
May 09,2019
5 people found
this helpful
Caroline has been amazing! She is very supportive and patient during the whole process. Always keep me updated and liasing with different people which makes my life easier and hassle free!...
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Was this helpful? Yes
By: Caroline Bevis
May 09, 2019
View all comments (1)
Hi Nina, thank so much for your kind words. It is great to know that you are happy with the service I have provided. I will always endeavour to ensure that the purchase process is as effortless as possible for you ...

“Thank you got the support...”

Share on :
May 03,2019
Minithumbup
Caroline
By: 'yassir_kuwait'
May 03,2019
6 people found
this helpful
I purchased 3 properties through Gladfish/Ezytrac. Caroline was very supportive and was very prompt and professional during the time of the transactions. She made everything easier and followed up with everything in a timely manner especially for living overseas....
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Comment on agent fees
Thank you Caroline for all your support, you are the reason I keep purchasing properties from Ezytrac because of your help.
Was this helpful? Yes

“Outstanding service...”

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May 03,2019
Minithumbup
By: 'H.'
May 03,2019
6 people found
this helpful
Holly did a great job resolving the water damage to my flat from the property above. She was still liaising with me and the other agent's contractor on Friday evening at 8pm! Very impressed by her dedication and professionalism....
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Comment on agent fees
Good fees
Was this helpful? Yes

“Olivia is Fantastic!...”

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Apr 30,2019
Minithumbup
Olivia
By: 'Plandlord'
Apr 30,2019
8 people found
this helpful
Olivia Aloi has consistently delivered great, professional, and efficient service. Most recently on a pest control issue, she not only made all necessary arrangements, but also brought to my attention another matter which she again dealt with professionally and efficiently meaning I had to spend ...
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“Broken Lock...”

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Apr 29,2019
Minithumbup
By: 'Amit'
Apr 29,2019
7 people found
this helpful
As soon as Holly was made aware of the issue she was in constant communication with me to keep me updated on the progress. It took less than an hour to resolve the issue. Excellent service. Thanks Holly...
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Was this helpful? Yes

“Holly to the rescue...”

Share on :
Apr 24,2019
Minithumbup
By: 'KK'
Apr 24,2019
7 people found
this helpful
We had a water leak with soaked floor from an unidentified source. Holly was available under the emergency out of hours number and quickly arranged for a plumber to visit. She then followed up with us multiple times (as the issue wasn't resolved by the ...
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Was this helpful? Yes

“Really great follow up and very efficient...”

Share on :
Apr 24,2019
Minithumbup
Caroline
By: 'Mark'
Apr 24,2019
6 people found
this helpful
Thanks to Ezytrac and especially Caroline Bevis for a first class service. Really great follow up on all details and regular reminders and support on resolving issues on the entire purchase process!...
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Was this helpful? Yes

“Very helpful...”

Share on :
Apr 24,2019
Minithumbup
Robert
Rebecca
By: 'Jade'
Apr 24,2019
10 people found
this helpful
Been with this agency for nearly 3 years and they are always helpful and friendly. Had a few maintenance issues since being here but they always resolve the issue as fast as possible. Have always kept me well informed of proceedings and up to date on ...
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Comment on agent fees
Good
Was this helpful? Yes

“So Helpful!!...”

Share on :
Apr 23,2019
Minithumbup
Donna
By: 'Symran'
Apr 23,2019
7 people found
this helpful
I have had the pleasure of begin a client for Sabrina but Donna also helped where needed. Both ladies have been an absolute pleasure to talk to. Sabrina has made me feel very comfortable as a new tenant. She is proactive and very attentive to ...
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Comment on agent fees
Definitely worth the Agent fees.
Was this helpful? Yes
Staff picture Caroline
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Staff picture Olivia
(41)
Staff picture Robert
(41)
Staff picture Philippa
(23)
No image available Helen
Staff picture Rebecca
(12)
Staff picture Donna
(10)
Staff picture Melanie
(7)
Staff picture Rachel
(4)
Staff picture Chris
(3)
Staff picture Angela
(3)
Staff picture Carl
(2)
Staff picture Tim

Landlord Fees

We have 3 types of fees, as listed below:

STANDARD
Includes all the basics to meet your regulatory requirements.

London (Inside M25)

9.5% Incl VAT

Non-London (Outside M25)

12% Incl VAT

Marketing
Referencing Tenants
Dedicated Property Manager
AST Preparation & Execution via E-Sign.
Right to Rent Checks
Register Security Deposit
Ensuring Compliance
Rent Collection
Ad-Hoc Inspections*
Rent Reviews

EFFORTLESS PLUS
All the essentials for an effortless experience.

London (Inside M25)

11% Incl VAT

Non-London (Outside M25)

13.0% Incl VAT

Includes all Standard features
Photography
Utility Registration
Dedicated Renewals Manager
Repairs & Maintenance
Deposit Dispute Management
Tenancy Breach Management
Valuation & Rental Reports
Annual Portfolio Reviews

EFFORTLESS GOLD
For a truly effortless, all inclusive experience. Let us take all the hassle away!

London (Inside M25)

14% Incl VAT

Non-London (Outside M25)

16% Incl VAT

Includes all Effortless Plus features
Floor Plans, 360 Degree Tour, 3D Doll House
Full Tenant Find
12 Month Tenant Find Guarantee
Act as a Service Address
Manage Head Lease Obligations
Rent & Legal Insurance
Legal & Ombudsman
Handling of Insurance Claims
Court/Tribunal Attendance

Please visit our website for details of all services offered.
https://onboard.ezytrac.co.uk/landlords-schedule-of-services-fees-01june2019/

Tenant Fees

BEFORE YOU MOVE IN:

Holding Deposit:

A holding deposit of 1 weeks rent (Rent per calendar month x 12 / 52) will be taken in order for you to reserve the property and for us to begin referencing.

The holding deposit will be withheld if any of the following occur:

Failure of Right to Rent check

Provision of false or misleading information

You (or any relevant person including guarantor(s)) withdraw from the tenancy.

Failure to sign the tenancy agreement within the agreed time frame.

Failure for the guarantor to sign the tenancy agreement within the agreed time frame.

DURING YOUR TENANCY

Unpaid Rent: On unpaid rent interest will be charged at 3% above Bank of England base rate from the rent date due. This fee will be strictly enforced once the rent is 14 days late.
Lost Keys and Security Devices: You will be held liable for the cost of replacing any lost keys or security devices. If a lock change is required, then you will be held liable for the cost of the new lock and replacement keys.
Change of Tenants/Sharers: A fee of £50 (inclusive of VAT) will be charged per replacement tenant to cover the cost of obtaining the landlords consent, referencing, conducting Right to Rent checks and for production of new legal documents.
Change of Contract: A fee of £50 (inclusive of VAT) will be charged for each agreed change to the tenancy agreement to cover the cost of obtaining the landlords consent and for production of new legal documents.

ENDING YOUR TENANCY:

Early Termination: If you would wish to end the tenancy early before a break clause or notice period would allow, then you will be liable for the costs of re-letting the property to a new tenant(s). You will also still be responsible for any rent due until a new tenancy begins or until the break clause/notice period has expired, whichever is sooner.

Please see our website for more details
https://tenants.ezytrac.co.uk/schedule-of-fees-services-from-1st-june-2019/
Last updated at 14/06/2019, 1:35 PM by Caroline Bevis
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://onboard.ezytrac.co.uk/complaints/

https://tenants.ezytrac.co.uk/complaints/
Last updated at 4:13 PM 13/06/2019 by allAgents

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Regional Awards won by Ezytrac Property Management

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