Ezytrac Property Management
4.8/5, 397 reviews
94% recommended
81% lettings valuation accuracy
94% lettings fee satisfaction



Property Features

We are a team of passionate, professional individuals whose sole focus is to make your entire experience of investing effortless.Our mission is simply Effortless Property Management. That should be your experience all the time regardless of what’s going on. We cannot stop the fun and games but by ... show more We are a team of passionate, professional individuals whose sole focus is to make your entire experience of investing effortless.
Our mission is simply Effortless Property Management. That should be your experience all the time regardless of what’s going on. We cannot stop the fun and games but by decisive action early and professionally approach even the simplest of tasks, your property will appear effortless.
We may say Effortless Property management but our philosophy is all about Set and Forget. Everything we do we want it to be set up for you in such a way that you can forget about your property on a day-to-day basis. Focus on the important things in life and let the team handle the day-to-day for you.

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2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 81% 94% £395 £2,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
92 2 195 19 4 0 28 1 53 3
Areas covered
  • LN1
  • SE8
  • SE3
  • SE16
  • M15
  • NW9
  • E16
  • UB8
  • M1
  • E14
  • WA2
  • SE10
  • CR0
  • E3
  • S41
  • WF13
  • NG16
  • S3
  • SW18
  • BD2
Address

Suite 8, Regatta House
Lincoln
Lincolnshire
LN6 3QR
01522-503717

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“Brilliant service!...”

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Apr 28,2021
Minithumbup
Caroline
By: 'K'
Apr 28,2021
0 people found
this helpful
Brilliant service! I recently bought a property and Caroline was overseeing the transaction. Caroline was amazing, managed to secure a very substantial extension on completion due to multiple delays on my side, was very responsive and helpful....
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“What happened?...”

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Mar 01,2021
Minithumbdown
By: 'Nathan'
Mar 01,2021
0 people found
this helpful
When I first moved into my apartment EazyTrac were spot on, always quick to respond and fix issues and helped with any general queries but in the past few months something has changed. Their service is absolutely terrible now, slow if not no responses, to ...
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“Excellent Customer Service...”

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Jan 11,2021
Minithumbup
Caroline
By: 'Roger'
Jan 11,2021
0 people found
this helpful
We have had ongoing challenges with our mortgage provider and their valuer over a 6-month period. This required several calls to Caroline to see if she could speak to the developers to obtain the documents required by the valuer. Despite the valuer's requests being quite ...
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“Ezytrac use a useful system for maintenance i......”

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Jan 08,2021
Minithumbup
Robert
By: 'Donna'
Jan 08,2021
5 people found
this helpful
Ezytrac use a useful system for maintenance issues, you log it on your dashboard and they will acknowledge and source a contractor. Rob emailed me within minutes of acknowledging mine, just to let me know he had instructed a company to resolve my issue. They ...
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“Sofa replacement...”

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Nov 16,2020
Minithumbup
Robert
By: 'Rachna'
Nov 16,2020
6 people found
this helpful
I had been struggling with a worn out faux leather peeling, broken down sofa in my apartment for the last few months. We were in the middle of lockdown 1.0 of the pandemic and it was almost impossible to get any furniture deliveries. Enter the absolute ...
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“Great service with great communication...”

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Nov 11,2020
Minithumbup
Caroline
By: 'roland'
Nov 11,2020
1 people found
this helpful
My experience so far with Caroline and the team at Ezytrac has been very positive. I have just completed on an off plan development and I have received consistent and precise service from them. I would like to thank them for a smooth transaction and ...
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“Professionals. Especially Donna. Easy and cl......”

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Nov 09,2020
Minithumbup
Donna
By: 'Gyorgy'
Nov 09,2020
2 people found
this helpful
Professionals. Especially Donna. Easy and clear communication, very friendly staff. Would recommend for anyone who’s looking for a good agency with professional agents. (:...
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“Terrible experience...”

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Oct 29,2020
Minithumbdown
By: 'Svitlana'
Oct 29,2020
1 people found
this helpful
Chris has completely dropped the ball on helping once we delivered what he needed. We dealt with him after a bereavement in a flat he was managing and it has now been 6 months but has failed to provide security deposit details so we can take ...
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“Excellent staff and great service...”

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Oct 16,2020
Minithumbdown
Robert
By: 'Deepu'
Oct 16,2020
8 people found
this helpful
I moved to this flat almost 2 years ago and Ezytrac's service has been tremendous. Every time I mail Ezytrac about something I get prompt response. My dishwasher and ceiling issues were sorted out promptly and responsibly. It's easy to report maintenance issues with tools they ...
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“Very responsive and cooperative. I've been re......”

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Oct 15,2020
Minithumbup
Robert
By: 'Isaac'
Oct 15,2020
6 people found
this helpful
Very responsive and cooperative. I've been renting a place for a couple of months and Robert has been great at following up with contractors to get jobs finished....
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“Recommended!...”

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Oct 08,2020
Minithumbup
Robert
By: 'Alison'
Oct 08,2020
5 people found
this helpful
Having used with Ezytrac for about 10 years I can certainly recommend them - the staff are efficient & pleasant to deal with....
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“Great service provided by Rob...”

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Sep 26,2020
Minithumbup
Robert
By: 'Farah'
Sep 26,2020
8 people found
this helpful
I contacted the out of hours number provided by Ezytrac as my main water had been cut off. Rob responded to my call promptly and sought to solve the issue very late into the night. Rob updated me throughout the query and ensured the problem ...
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“Olivia was really great, I was impressed with......”

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Sep 24,2020
Minithumbdown
Olivia
By: 'Samantha'
Sep 24,2020
2 people found
this helpful
Olivia was really great, I was impressed with the service I was given, I was kept informed throughout the process and any questions I had were answered and explained which was helpful....
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“Ezytrac get 5 stars from me for a very profes......”

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Sep 18,2020
Minithumbup
Caroline
Olivia
By: 'Danny'
Sep 18,2020
0 people found
this helpful
Ezytrac get 5 stars from me for a very professional service. Caroline, Olivia and the rest of the team are a true credit to their company. Well done and please strive to keep up the great standard that you have already achieved...............
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“The team are always helpful and responsive! T......”

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Sep 02,2020
Minithumbdown
Robert
By: 'Cherrylynn'
Sep 02,2020
5 people found
this helpful
The team are always helpful and responsive! Thanks to Robert for his help in getting my maintenance issue sorted quickly....
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“Professional agency...”

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Aug 27,2020
Minithumbup
Donna
By: 'Paula'
Aug 27,2020
3 people found
this helpful
We were very happy with Ezytrac's services. We used their services for over 2 years and they always responded promply to our requests and fixed what was needed in a timely matter. We have mostly dealt with Donna who has been super helpful and professional. We ...
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“Good Service for Tenants & Smooth Transition...”

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Aug 19,2020
Minithumbup
Olivia
By: 'Wei'
Aug 19,2020
2 people found
this helpful
We have been using Ezytrac for 2 years now and are very pleased with the services they provide for tenants. Our transition to a rolling contract has been handled smoothly by Olivia....
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“Professional with a great attitude...”

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Aug 18,2020
Minithumbup
Olivia
By: 'David'
Aug 18,2020
2 people found
this helpful
Oliva has been an absolute gem .Her communication responses have been fantastic and timely .Would highly recommend Ezytrac Property Management !...
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“Purchase and Taking care of properties...”

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Aug 14,2020
Minithumbup
Caroline
Philippa
By: 'Han'
Aug 14,2020
2 people found
this helpful
Thank you Caroline for assisting me to complete my Manchester property smoothly in Aug 2020 with great follow up and follow through to ensure completion on time. She even assisted me despite her holiday. Keep up the great work. Thank you Philippa for looking after my ...
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“Smooth & Seamless process...”

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Jul 25,2020
Minithumbup
Caroline
By: 'Salman'
Jul 25,2020
1 people found
this helpful
This was my first experience buying an off-plan property and that too as an expat. The whole process seemed very daunting and confusing however I must acknowledge that the EzyTrac Team and in particular Caroline Bevis made it as simple as possible. Caroline was absolutely ...
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“Wonderful support and service...”

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Jun 18,2020
Minithumbup
Caroline
By: 'Brendan'
Jun 18,2020
1 people found
this helpful
Great team and special thanks to Caroline! Communication and support was seamless throughout process. Credit to the Ezytrac team. Thank you!...
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“Huge thank you to Phillipa and all the team w......”

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Jun 09,2020
Minithumbup
Philippa
By: 'Masha'
Jun 09,2020
2 people found
this helpful
Huge thank you to Phillipa and all the team who was extremely helpful and accommodating with all my requests, and arranged it all for me very quickly so that I can enjoy my new flat. Lovely meeting you and you are a pleasure to deal ...
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“Five Stars for Caroline Bevis of Ezytrac....”

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Jun 08,2020
Minithumbup
Melanie
Caroline
By: 'David'
Jun 08,2020
1 people found
this helpful
Many thanks to Ezytrac's Caroline Bevis for professionally coordinating the purchase of my 3rd property from my payment of the initial deposit through to completion. Caroline kept me up to date with all steps of the process and gave prompt, friendly responses to any questions ...
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“Throughout my Tenancy Donna has been brillian......”

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Jun 04,2020
Minithumbup
Donna
By: 'Betty'
Jun 04,2020
1 people found
this helpful
Throughout my Tenancy Donna has been brilliant. She is very professional and answer questions and queries immediately. She made myself and my partner feel at home whilst we lived there that we had no intentions of moving but the landlord sold the property . I would ...
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“When the going gets tough, Count on Caroline....”

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Jun 02,2020
Minithumbup
Caroline
By: 'malar'
Jun 02,2020
2 people found
this helpful
It may be Covid-19 but Ezytrac continues to deliver quality service and care at record speed. Throw a spanner in the works and change the timescales, no worries as Caroline Bevis springs into action, going the extra mile with her competent team. Do not be ...
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“Property Management Service...”

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Jun 02,2020
Minithumbup
By: 'John'
Jun 02,2020
1 people found
this helpful
Helen carries her work in a very professional manner, and gives explains any issues with my property concisely and action that is required is executed expediently. I am very confident that Helen will always deliver a satisfactory outcome....
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Comment on agent fees
Fair
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“Had a problem with my washing machine today. ......”

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Jun 01,2020
Minithumbup
Robert
By: 'Eric'
Jun 01,2020
5 people found
this helpful
Had a problem with my washing machine today. Left a message with ezytrac. Rob contacted me midday . Problem solved by 5pm . Great communication with him . Happy days ?✅...
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“My flat is managed by Ezytrac and I recently ......”

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May 17,2020
Minithumbup
Robert
By: 'Robert'
May 17,2020
5 people found
this helpful
My flat is managed by Ezytrac and I recently experienced a problem with my patio door. In short, it jammed open, leaving my living room exposed to the elements. This happened during the coronavirus lockdown and a couple of days before the early May bank ...
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“Five stars to Robert for being super professi......”

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May 17,2020
Minithumbup
Robert
By: 'Short'
May 17,2020
5 people found
this helpful
Five stars to Robert for being super professional at all times. He helped to promptly resolve some issues at the property, on few occasions. However, would like to mention that on couple of previous occasions some other Staff at Ezytrac – were not at all helpful…...
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“Robert helped me with an out of hours mainten......”

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May 15,2020
Minithumbup
Robert
By: 'Emily'
May 15,2020
8 people found
this helpful
Robert helped me with an out of hours maintenance call and was really helpful and quick to respond! It made the whole process so much less stressful....
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Staff picture Melanie
(7)
Staff picture Caroline
(58)
Staff picture Philippa
(23)
Staff picture Olivia
(41)
Staff picture Donna
(10)
Staff picture Chris
(1)
Staff picture Robert
(41)
Staff picture Rebecca
(12)
Staff picture Rachel
(4)
Staff picture Carl
(1)
Staff picture Angela
(3)

Landlord Fees

We have 3 types of fees, as listed below:

STANDARD
Includes all the basics to meet your regulatory requirements.

London (Inside M25)

9.5% Incl VAT

Non-London (Outside M25)

12% Incl VAT

Marketing
Referencing Tenants
Dedicated Property Manager
AST Preparation & Execution via E-Sign.
Right to Rent Checks
Register Security Deposit
Ensuring Compliance
Rent Collection
Ad-Hoc Inspections*
Rent Reviews

EFFORTLESS PLUS
All the essentials for an effortless experience.

London (Inside M25)

11% Incl VAT

Non-London (Outside M25)

13.0% Incl VAT

Includes all Standard features
Photography
Utility Registration
Dedicated Renewals Manager
Repairs & Maintenance
Deposit Dispute Management
Tenancy Breach Management
Valuation & Rental Reports
Annual Portfolio Reviews

EFFORTLESS GOLD
For a truly effortless, all inclusive experience. Let us take all the hassle away!

London (Inside M25)

14% Incl VAT

Non-London (Outside M25)

16% Incl VAT

Includes all Effortless Plus features
Floor Plans, 360 Degree Tour, 3D Doll House
Full Tenant Find
12 Month Tenant Find Guarantee
Act as a Service Address
Manage Head Lease Obligations
Rent & Legal Insurance
Legal & Ombudsman
Handling of Insurance Claims
Court/Tribunal Attendance

Please visit our website for details of all services offered.
https://onboard.ezytrac.co.uk/landlords-schedule-of-services-fees-01june2019/

Tenant Fees

BEFORE YOU MOVE IN:

Holding Deposit:

A holding deposit of 1 weeks rent (Rent per calendar month x 12 / 52) will be taken in order for you to reserve the property and for us to begin referencing.

The holding deposit will be withheld if any of the following occur:

Failure of Right to Rent check

Provision of false or misleading information

You (or any relevant person including guarantor(s)) withdraw from the tenancy.

Failure to sign the tenancy agreement within the agreed time frame.

Failure for the guarantor to sign the tenancy agreement within the agreed time frame.

DURING YOUR TENANCY

Unpaid Rent: On unpaid rent interest will be charged at 3% above Bank of England base rate from the rent date due. This fee will be strictly enforced once the rent is 14 days late.
Lost Keys and Security Devices: You will be held liable for the cost of replacing any lost keys or security devices. If a lock change is required, then you will be held liable for the cost of the new lock and replacement keys.
Change of Tenants/Sharers: A fee of £50 (inclusive of VAT) will be charged per replacement tenant to cover the cost of obtaining the landlords consent, referencing, conducting Right to Rent checks and for production of new legal documents.
Change of Contract: A fee of £50 (inclusive of VAT) will be charged for each agreed change to the tenancy agreement to cover the cost of obtaining the landlords consent and for production of new legal documents.

ENDING YOUR TENANCY:

Early Termination: If you would wish to end the tenancy early before a break clause or notice period would allow, then you will be liable for the costs of re-letting the property to a new tenant(s). You will also still be responsible for any rent due until a new tenancy begins or until the break clause/notice period has expired, whichever is sooner.

Please see our website for more details
https://tenants.ezytrac.co.uk/schedule-of-fees-services-from-1st-june-2019/
Last updated at 14/06/2019, 1:35 PM by Caroline Bevis
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://onboard.ezytrac.co.uk/complaints/

https://tenants.ezytrac.co.uk/complaints/
Last updated at 4:13 PM 13/06/2019 by allAgents

Awards won by Ezytrac Property Management

Individual Branch Awards

Lincoln, LN6


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