• Staff picture
    Michael
  • Staff picture
    Melanie
  • Staff picture
    Caroline
  • Staff picture
    Sharon
  • Staff picture
    Philippa
  • Staff picture
    Olivia
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    Sarah
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    Aisha
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    Sophie
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    Donna
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    Chris
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    Robert
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    Rebecca
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    Holly
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    Helen
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    Christina
  • Staff picture
    Rachel
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    Katie
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    Jay
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    Carl
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    Angela
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    George
We are a team of passionate, professional individuals whose sole focus is to make your entire experience of investing effortless.
Our mission is simply Effortless Property Management. That should be your experience all the time regardless of what’s going on. We cannot stop the fun and games but by decisive action early and professionally approach even the simplest of tasks, your property will appear effortless.
We may say Effortless Property management but our philosophy is all about Set and F
Read full description...We are a team of passionate, professional individuals whose sole focus is to make your entire experience of investing effortless.
Our mission is simply Effortless Property Management. That should be your experience all the time regardless of what’s going on. We cannot stop the fun and games but by decisive action early and professionally approach even the simplest of tasks, your property will appear effortless.
We may say Effortless Property management but our philosophy is all about Set and Forget. Everything we do we want it to be set up for you in such a way that you can forget about your property on a day-to-day basis. Focus on the important things in life and let the team handle the day-to-day for you.
Ezytrac Property Management

Suite 8, Regatta House
Lincoln
Lincolnshire
LN6 3QR
01522-503717

www.ezytrac.co.uk

Properties for Sale
Properties to Rent

“Efficient and hassle free service...”

May 22,2019
Minithumbup
Helen
By: 'Mel'
May 22,2019
1 people found
this helpful
Smooth dealings with Helen (and Ori) over my tenancy renewal. Helen was great at keeping it on track and the whole experience was hassle free....
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Was this helpful? Yes

“Friendly, speedy and so accommodating!...”

May 22,2019
Minithumbup
Chris
By: 'Safia'
May 22,2019
1 people found
this helpful
Chris has been great throughout the whole process of getting our flat. Since first getting in contact, Chris has been happy to help with all our questions and needs regarding the property. Really different from other agents and has really made sure that we have ...
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Comment on agent fees
Chris was really great and agreed to wave the fees given the new tenancy laws coming into effect on the 1st June.
Was this helpful? Yes

“Customer service...”

May 22,2019
Minithumbup
By: 'Yasmin'
May 22,2019
1 people found
this helpful
I have lived at my property for 6 years that unfortunately had ALOT of problems. Since I moved in I have had issues with communication from other team members and these issues were not dealt with properly. Since communicating with Rebecca (during my fifth year living ...
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Was this helpful? Yes

“Caroline So Helpful!...”

May 22,2019
Minithumbup
Caroline
By: 'pr_property'
May 22,2019
0 people found
this helpful
I've had the pleasure of dealing with Caroline in both buying a selling properties bought through Gladfish. She's is tirelessly positive, quick to respond, extremely helpful and a pleasure to deal with. It always feels as she's really looking after things and making sure things ...
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Was this helpful? Yes

“Tenancy Renewal...”

May 21,2019
Minithumbup
Helen
By: 'Julian Free'
May 21,2019
1 people found
this helpful
Helen has renewed the tenancy on my apartment a number of times over the past few years and it has always gone exceptionally smoothly. She has researched the potential for rent increases and advised on the prevailing climate. Her advice has always been spot on ...
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Comment on agent fees
Fees are fair and reasonable.
Was this helpful? Yes

“Tenancy Renewal...”

May 21,2019
Minithumbup
Helen
By: 'P Monaghan'
May 21,2019
1 people found
this helpful
Helen has been, as ever, extremely helpful, generous with her time and always a pleasure to deal with. Securing a tenancy can be quite stressful at times, but, with Helen's guidance, assistance, understanding and complete professionalism she has ensured that this has been a very ...
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Comment on agent fees
Very good
Was this helpful? Yes

“Professional&efficient...”

May 21,2019
Minithumbup
Olivia
By: 'Ji'
May 21,2019
1 people found
this helpful
Olivia Aloi is the contact to us for this letting experience in London. All we have had is a pretty professional and efficient service and support. We really appreciated with everything. Thanks!...
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Comment on agent fees
It's reasonable anyway.
Was this helpful? Yes

“Very prompt and courteous service...”

May 21,2019
Minithumbup
Holly
By: 'Teodor'
May 21,2019
2 people found
this helpful
We had an issue with our washing machine and as you can imagine that can be quite a pain if not sorted out promptly but Holly managed to get everything sorted very quickly and courteously while keeping us in the loop on all updates....
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Was this helpful? Yes

“Example of excellence...”

May 21,2019
Minithumbup
Holly
By: 'Daniela'
May 21,2019
2 people found
this helpful
Holly was always extremely helpful and attentive. I feel that she always try to be fast and efficient and succeed in doing that. That is what makes us, customers, feel listened and valued. Thank you for your work!...
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Was this helpful? Yes

“Holly went the extra mile....”

May 21,2019
Minithumbup
Holly
By: 'Avtar'
May 21,2019
2 people found
this helpful
As a landlord I was impressed with Holly who helped search for a more competitive quote as the first engineers quote was not acceptable to me. This was a big service improvement compared to past experiences I have had....
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Was this helpful? Yes

“good communicator and very polite...”

May 21,2019
Minithumbup
By: 'Matt'
May 21,2019
1 people found
this helpful
Olivia has become my single point of contact due to her timely and professional response. I have had numerous challenges to overcome, late rent payment, re-mortgage (valuations), minor repairs and it was only when she came on board that I felt there is a bit ...
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Comment on agent fees
reasonable
Was this helpful? Yes

“Help with leak...”

May 17,2019
Minithumbup
Robert
By: 'Lucy'
May 17,2019
3 people found
this helpful
I had a leak from pipework under my kitchen sink. Robert was incredibly helpful, professional and friendly and had my issue sorted out in no time, thank you...
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Was this helpful? Yes

“Great service...”

May 17,2019
Minithumbup
Sophie
By: 'Sam'
May 17,2019
2 people found
this helpful
Sophie helped us with our house move and any problems that we have had in a professional way and has always done things as quick as she can to help us out, great service....
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Was this helpful? Yes

“Responsive, polite and helpful...”

May 17,2019
Minithumbup
Olivia
By: 'Paul Redwood'
May 17,2019
3 people found
this helpful
Olivia is my single point of contact and provides the continuity of service I seek. She is always responsive and helpful whenever I contact Ezytrac and is able to work across the organisation, joining up the different departments for me. If ever I get my ...
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Was this helpful? Yes

“Holly Johnson...”

May 16,2019
Minithumbup
Holly
By: 'Avichal'
May 16,2019
3 people found
this helpful
In my past more than one year with Ezytrac, due to a number of issues, I had spoken to many of their staff ranging from lettings to maintenance department and truly speaking, my experience with them has been so distasteful that I was frustrated to ...
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Was this helpful? Yes

“Helpful and efficient...”

May 16,2019
Minithumbup
Donna
By: 'kat61sun'
May 16,2019
3 people found
this helpful
We have had two tenancies come up for renewal recently, one was very straightforward and a new tenant found within a week, the other was more challenging, but Donna kept us up to speed and updated us regularly and answered any queries promptly, she has ...
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Was this helpful? Yes

“Very Professional...”

May 15,2019
Minithumbup
Olivia
By: 'Sonia'
May 15,2019
4 people found
this helpful
My experience with Olivia has been very pleasant - she is courteous, professional and prompt. I recognise that Olivia will be responsible for a multitude of properties and I am never expected to chase her nor repeat my requests....
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Was this helpful? Yes

“Account Correction...”

May 15,2019
Minithumbup
Rachel
By: 'Kat61sun'
May 15,2019
3 people found
this helpful
Rachel was very helpful in correcting an error on our account. It was also sorted very quickly and I received an email detailing how and where the error had occurred and how it had now been corrected. The error had originally occurred when the accounts ...
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Was this helpful? Yes

“Quick and efficient...”

May 15,2019
Minithumbdown
Helen
By: 'Claudiu'
May 15,2019
2 people found
this helpful
Hellen was very efficient and answered our requests promptly She sent a follow up email when we didn't send the signed agreement Thank you...
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Comment on agent fees
Good
Was this helpful? Yes

“Great Company...”

May 15,2019
Minithumbup
By: 'Lee @ CVPM'
May 15,2019
1 people found
this helpful
I have now worked as a reactive maintenance company for Ezytrac now for over 4 years and can honestly say they are an exceptional company to work closely with. They always seem extremely calm when they can constantly be under extreme pressure and never panic when ...
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Comment on agent fees
NA
Was this helpful? Yes

“Outstanding service...”

May 14,2019
Minithumbup
Donna
By: 'Abdi Muse'
May 14,2019
2 people found
this helpful
Donna really helped me even after the first property fell through. Her help was really appreciated in my time of need...
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Comment on agent fees
They where worth it
Was this helpful? Yes

“Tapi carpets Stoke...”

May 14,2019
Minithumbup
Aisha
By: 'Mike @ Tapi carpets'
May 14,2019
2 people found
this helpful
Have just fitted carpets for some tenants of Ezytrac property management, I was dealing with Aisha throughout the whole process who made the entire experience very easy and straightforward. Having dealt with letting agents in the past I am aware of how difficult playing middle ...
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Comment on agent fees
N/a
Was this helpful? Yes

“Tenancy Reference...”

May 14,2019
Minithumbup
Helen
By: 'Jose'
May 14,2019
2 people found
this helpful
Helen was extremely fast, diligent and understood my situation with empathy. This is something that you don't see very often on customer service. Please keep it like that Helen!...
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Comment on agent fees
N/A
Was this helpful? Yes

“Polite, Prompt and Professional...”

May 14,2019
Minithumbup
Helen
By: 'Paul'
May 14,2019
2 people found
this helpful
Helen had already researched the local Lettings market and was able to advise, even before I asked, the appropriate rent on a Tenancy renewal agreement. Everything was done a dusted within a couple of hours. Excellent service 👍👍👍👍👍...
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Was this helpful? Yes

“Very helpful in sorting out a variety of issues...”

May 14,2019
Minithumbdown
By: 'Albro'
May 14,2019
2 people found
this helpful
Alisha was extremely helpful in sorting out several issues when we were selling a property that Ezytrac has been managing for several years. However, the processes behind her took far too long in some instances....
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Was this helpful? Yes

“More maintenance expenses!...”

May 14,2019
Minithumbup
Holly
By: 'Phil Jones'
May 14,2019
2 people found
this helpful
The washing machine needed to be replaced in the flat which I own. Holly was very helpful in sorting out a competitive price and efficient arranging delivery and fitting. She also helped to resolve an access issue for a valuation....
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Was this helpful? Yes

“Organizing new carpets...”

May 13,2019
Minithumbup
Aisha
By: 'Jim Wallace/Glasgow'
May 13,2019
2 people found
this helpful
Aisha, was very efficient & fully understood the position...she probably got a lot of hassle from the suppliers but it didn't show, well done indeed......
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Comment on agent fees
Competitive fees
Was this helpful? Yes

“Help with boiler issue...”

May 11,2019
Minithumbup
Robert
By: 'Ellie'
May 11,2019
3 people found
this helpful
Rang the out of office number on a Saturday when my boiler stopped working. Robert returned my call with a text very quickly and sent me a link to instructions for how to fix the problem. It was all sorted out easily and working within 15 ...
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Was this helpful? Yes

“accessible, credible and reliable...”

May 10,2019
Minithumbup
Caroline
By: 'Dr. Rao'
May 10,2019
4 people found
this helpful
CAROLINE was fantastic in troubleshooting and resolving the hiccups we had in valuation , mortgage completion and eventual completion . Would strongly recommend her and Ezytrack !...
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Comment on agent fees
Good
Was this helpful? Yes
By: Caroline Bevis
May 10, 2019
View all comments (1)
Many thanks for the wonderful comments. It was a pleasure to look after you through the process of the purchase of your new property. MAny thanks once again ...

“Caroline and Sharon...”

May 10,2019
Minithumbup
Caroline
Sharon
By: 'Shamil Patel'
May 10,2019
4 people found
this helpful
Caroline and Sharon are both a pleasure to deal with. They do everything they can to make the work of the solicitors and ultimately the clients as easy and straightforward as possible....
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Was this helpful? Yes
Areas covered
  • LN1
  • SE8
  • SE3
  • SE16
  • M15
  • NW9
  • E16
  • UB8
  • M1
  • E14
  • WA2
  • SE10
  • CR0
  • E3
  • S41
  • WF13
  • NG16
  • S3
  • SW18
  • BD2

NAEA ARLA NALS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
37 2 57 12 2 0 15 0 15 1

Fees

No fees set.

Complaints Procedure

https://onboard.ezytrac.co.uk/complaints/

https://tenants.ezytrac.co.uk/complaints/
Last updated at 2:22 PM 23/05/2019 by allAgents
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