Express Estate Agency
4.3/5, 749 reviews
83% recommended
77% sales valuation accuracy
81% sales fee satisfaction
75% lettings valuation accuracy
75% lettings fee satisfaction
Express Estate Agency is a leading property firm that has highly established themselves as leading customer service providers across the UK property market. Working with us, you will receive a very innovative and forward-thinking service. We have great strategies for selling your house fast and for the best ... show more Express Estate Agency is a leading property firm that has highly established themselves as leading customer service providers across the UK property market. Working with us, you will receive a very innovative and forward-thinking service. We have great strategies for selling your house fast and for the best price. If you would like to find out how much is a property worth, contact our estate agents.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 77% 81% £30,000 £3,750,000
Lettings 75% 75% £400 £850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 0 0 364 37 247 12 8 77
Areas covered
  • M1
  • Nationwide
Address

St Georges House, 56 Peter St
Manchester
Lancashire
M2 3NQ
0161 209 3161

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TPOS Sales TPOS Lettings TPOS

“Avoid at all costs...”

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Aug 01,2020
Minithumbdown
By: 'Mhairi Yates'
Aug 01,2020
1 people found
this helpful
This agency is so dreadful. Very poor service, poor communication and poor marketing strategy. Didn't come out to house to value it, poor photography and didn't improve photos even though viewer feedback was that photos didn't do house justice. Didn't do floorplan until we did ...
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“Thank You Express....”

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Jul 31,2020
Minithumbup
By: 'Stephen John Bone'
Jul 31,2020
0 people found
this helpful
We found Express Estate Agency a very professional company to work with. Their Sales Progressor Nicole Bradburn was always very polite ,friendly and always willing to go the extra mile to make sure the sale would go through. We had a few problems with the ...
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“Started a bit rough, but Michael saved the day ......”

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Jul 28,2020
Minithumbup
By: 'Sheila Hughes'
Jul 28,2020
0 people found
this helpful
I did have a few problems to start with; getting the phone answered, and just getting cut off whilst waiting on the line to make an appointment to view the property; also one agent I did speak just kept telling me I had come through ...
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“Prior to the sale being agreed responding to ......”

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Jul 24,2020
Minithumbup
By: 'James Miller'
Jul 24,2020
0 people found
this helpful
Prior to the sale being agreed responding to emails and messages was not perfect. Once a sale had been agreed the process and communication with Nicole was polite, courteous, honest and professional. A pleasure to speak to in what is usually quite a stressful period....
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“Joe and especially Natalie were very professi......”

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Jul 19,2020
Minithumbup
By: 'David Ferguson'
Jul 19,2020
0 people found
this helpful
Joe and especially Natalie were very professional throughout the whole process until completion. Couldn’t ask for more and hope to do business with them in the future, if Natalie still works there. Thank you both....
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“Do NOT use Express Agency USELESS...”

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Jul 18,2020
Minithumbdown
By: 'Karl Nagy'
Jul 18,2020
3 people found
this helpful
Do NOT use Express Agency to try to sell or buy a property. They are a joke. They will firstly over value your property raising your expectations. After several months you will reduce the asking price to a realistic figure. After 6 months they got us ...
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By: Tony barrett
Jul 21, 2020
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Just like you I am having the same problems with express es.they have messed me around for months and as you say getting me to reduce the price.they have been to!d to take it off the market and are not doing so,dragging their heels as I expected they would.they know that if they don't take it off then it is impossible to advertise with another agent.stuffing you around even further. ...

“Pay peanuts get monkies....”

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Jul 09,2020
Minithumbdown
By: 'Jamie Japp'
Jul 09,2020
0 people found
this helpful
Initially when engaging with the sales lady from Express, she was endearing and charming, very positive about Express' track record of sales in our area. She signed us up in agreement to the Ts and Cs and we knew it would be a good experience. ...
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“An excellent, efficient and friendly service,......”

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Jul 03,2020
Minithumbup
By: 'Bernie Doran'
Jul 03,2020
0 people found
this helpful
An excellent, efficient and friendly service, particularly from Natalie, my dedicated sales progression contact who dealt very quickly with any queries....
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“Highly Recommended...”

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Jun 24,2020
Minithumbup
By: 'Anthony Godwin'
Jun 24,2020
0 people found
this helpful
I went with Express after my original estate agent did a very lacklustre attempt at selling my property. Express said they could get me an offer I'd consider accepting within 30 days and, despite being aware they were at the higher end of the price range, ...
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“Aggressively poached….then abandoned...”

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Jun 21,2020
Minithumbdown
By: 'Jenny Mansell'
Jun 21,2020
0 people found
this helpful
This agency contacted me because they had seen that my house (a House in Multiple Occupation, HMO) had been on the market for a year. A slick “Zoom” interview was a brilliant sales pitch and persuaded me to leave my current agency and I was ...
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“Natalie Jenkins...”

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Jun 18,2020
Minithumbup
By: 'Zuzana Stankova'
Jun 18,2020
0 people found
this helpful
Natalie Jenkins Natalie is great agent with a professional attitude. She is friendly and always ready to help even after completion of a purchase. She is promptly answering emails and returning calls. She is the agent everyone wants. Many thanks Natalie it’s been a ...
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“Good communication from sale progressor...”

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Jun 17,2020
Minithumbup
By: 'Julian Douglas'
Jun 17,2020
0 people found
this helpful
It took a while to arrange a viewing initially as no one seemed to get back to me. Once I did manage to and decided to purchase Nicole Bradburn was a fantastic help and very communicative. She was always there through the Covid lock down ...
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“We was on the market for 9 months before express contacted ......”

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Jun 15,2020
Minithumbup
By: 'Danny Allen'
Jun 15,2020
0 people found
this helpful
We was on the market for 9 months before express contacted us- she booked me in to speak with a gentleman who was amazing- Very direct and honest about what he thought he would be able to do. Told me they aim to sell my property ...
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“Michael Okunnu...”

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Jun 15,2020
Minithumbup
By: 'CHRISTINE MARSH'
Jun 15,2020
0 people found
this helpful
We would like to point out that the service we have received from Michael Okunnu on the sale of our apartment 118, Hebden Avenue CA2 6TU has been exceptional. He is a definite asset to your company....
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“This is about the worst start to the sale of ......”

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Jun 02,2020
Minithumbdown
By: 'Paul Hayes'
Jun 02,2020
0 people found
this helpful
This is about the worst start to the sale of my house I could imagine. Wrong description, completely no communication, poor selection of photos. The absolute opposite of what they promised before we signed up. I will strongly advise you to keep well clear and ...
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“Good communication received as buyers...”

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May 26,2020
Minithumbup
By: 'Louise McGregor'
May 26,2020
0 people found
this helpful
Communication from Rebecca approximately once a week about what was happening with our purchase. We did have to chase up at one point when we required a new home report. It would have been nice to have had an email or an explanation of the ...
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“Michael at Express...”

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May 01,2020
Minithumbup
By: 'Natalie Shields'
May 01,2020
0 people found
this helpful
We bought a property through Express, Michael has been dealing with us and in my opinion has gone above and beyond. We finally completed on the purchase today which I doubt would have happened without Michael's help....
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“Excellent service from start to finish, i can......”

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May 01,2020
Minithumbup
By: 'Darren'
May 01,2020
0 people found
this helpful
Excellent service from start to finish, i can't thank them enough, Robert peak in particular went above and beyond with his service and is a credit to them, made things go as smooth as possible and never let us down...
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“Great support throughout from Natalie Jenkins......”

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Mar 08,2020
Minithumbup
By: 'Terence McTurk'
Mar 08,2020
0 people found
this helpful
Great support throughout from Natalie Jenkins, including many unsolicited phone calls offering morale boosting words during a long and wearing process....
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“Don't even think about using this useless agency...”

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Mar 06,2020
Minithumbdown
By: 'Andrew Denley'
Mar 06,2020
1 people found
this helpful
Oh how I wish I had seen this page before I decided to use this utterly useless agents. Lies lies, lies from start to fiished. Inefficient, Inexperiecned and Inept spring to mind. It stICKS in my gulLet that I'll have to pay these rotten charlatans ...
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“Joanna Gresty was amazing...”

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Mar 05,2020
Minithumbup
By: 'Yolande Lamper'
Mar 05,2020
0 people found
this helpful
Joanna Gresty was our Progression Agent on our purchase. We cannot rate her highly enough. From her first contact she was professional, friendly and efficient. She kept us updated throughout our purchase and every query was answered promptly either by phone or email....
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“Rebecca helped throughout the whole process...”

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Mar 03,2020
Minithumbup
By: 'damien morrison'
Mar 03,2020
0 people found
this helpful
Rebecca was very polite and helpful as the sales rep for the property which would turn out to be my first home. She helped with not only aspects covered by her role but by offering advice that about all aspects of buying a house, which ...
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“Express Estate Agency: Joanna Gresty...”

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Feb 19,2020
Minithumbdown
By: 'Alex Lee'
Feb 19,2020
0 people found
this helpful
Express Estate Agency, you have a Super Star in Joanna Gresty, your Sales Progression. She was amazing! Professional, efficient, friendly and helpful. If all the other people involved in the whole process of conveyancing, soliciting, loan mortgaging, etc. are just half as efficient, the process ...
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“Excellent service and house sold...”

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Feb 12,2020
Minithumbup
By: 'Jill Caton'
Feb 12,2020
0 people found
this helpful
Excellent service and house sold within one week. Friendly and helpful staff gave regular updates. Would recommend them as an estate agent...
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“The rating of 4 stars is not the agency but t......”

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Jan 10,2020
Minithumbup
By: 'Em Jay'
Jan 10,2020
1 people found
this helpful
The rating of 4 stars is not the agency but the one agent who actually didn't drop the ball. Communication was not the best and staff seemed to change so when I came in contact with Joanna, she took ownership of the problems I'd been experiencing ...
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“We purchased a house recently and had advice ......”

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Jan 04,2020
Minithumbup
By: 'Amanda Moran'
Jan 04,2020
0 people found
this helpful
We purchased a house recently and had advice and guidance from Liam. He was professional, knowledgeable and approachable throughout and was able to make the process easier for us....
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“We have had the best experience with Express ......”

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Dec 12,2019
Minithumbup
By: 'Dawn Ginger'
Dec 12,2019
0 people found
this helpful
We have had the best experience with Express and would highly recommend them to anyone that is looking for an estate agent who makes your sale/ purchase personal and as stress free as possible. Nicole from the progression team is helpful, friendly and kept us ...
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“We bought a house through Express Estate Agen......”

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Dec 03,2019
Minithumbup
By: 'Jennie Edwards'
Dec 03,2019
0 people found
this helpful
We bought a house through Express Estate Agency and Rebecca Papatheodoulou, the service and support they provided us as a buyer was brilliant. Excellent timely communications, follow up's with solicitors regularly and made sure the sale was progressing for all parties at agreed timescales. The ...
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“Michael Okunnu,...”

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Dec 02,2019
Minithumbup
By: 'Alison Cooper'
Dec 02,2019
0 people found
this helpful
Michael Okunnu, sales progressor, was very helpful and instrumental in completing the sale of my house. Michael was very efficient and very pleasant to deal with and did more than any other of the agents I dealt with to bring the sale of my property ...
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“Excellent customer service representative was......”

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Nov 15,2019
Minithumbup
By: 'William Horner'
Nov 15,2019
0 people found
this helpful
Excellent customer service representative was fantastic sold my house in 4days at asked price love to all of the team...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:28 AM 10/11/2017 by Natalie

Awards won by Express Estate Agency

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