Express Estate Agency is a leading property firm that has highly established themselves as leading customer service providers across the UK property market. Working with us, you will receive a very innovative and forward-thinking service. We have great strategies for selling your house fast and for the best price. If you would like to find out how much is a property worth, contact our estate agents.
Express Estate Agency

St Georges House, Peter St
Manchester
Lancashire
M2 3NQ
0161 209 3161

“Multiple Failures everywhere...”

Feb 19,2019
Minithumbdown
By: 'GrumpyPaul'
Feb 19,2019
0 people found
this helpful
Called them many times but they say that someone else needs to call me back. They never did and I've given them many chances. I called on Saturday and said they'll hopefully call back today but if not Monday morning at the latest. Lies. Called ...
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Comment on agent fees
bad
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“Incredibly helpful and supportive....”

Feb 18,2019
Minithumbup
By: 'Sue Partington'
Feb 18,2019
0 people found
this helpful
Nicole always returned my calls. Kept me updated and informed on a weekly basis. Was honest and professional. I'm sure Nicole is a valued member of staff and a credit to the company. Through no fault of ours the process took 8 months to completion. Nicole ...
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“Impressed...”

Feb 18,2019
Minithumbup
By: 'Shelley'
Feb 18,2019
0 people found
this helpful
Very impressed with the dedication of the staff assigned to my sale, they worked hard to get the sale I needed. Natalie my completion agent was especially helpful and kept me in the loop every step of the way! Would definately recommend...
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Comment on agent fees
Fees are too expensive for smaller properties with low sale prices.
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“natalie jenkins...”

Feb 02,2019
Minithumbup
By: 'dorothy campbell'
Feb 02,2019
0 people found
this helpful
natalie jenkins..pleasant lovely person...was enormous help. nothing was too much bother for her..kept me up to date...she is a credit to the company.....
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“Central Court Salford...”

Feb 02,2019
Minithumbup
By: 'G. R'
Feb 02,2019
0 people found
this helpful
After many months I finanaly completed on the sale of this apartment. The delay caused by solicitors and building agents was very painful indeed. However Nicole was excellent, kept in contact all the way through the process. Always returned my calls and made sure that ...
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Comment on agent fees
Initially I thought they were a bit steep but after all the trouble my sale took they earned their fee
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“Great service...”

Jan 25,2019
Minithumbup
By: 'Erose'
Jan 25,2019
0 people found
this helpful
I found Rebecca very easy to deal with, very informative and she helped to progress my purchase quickly. I was kept up to date at all times with the progress....
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“Sale of 13 Kennet Bank Ludlow...”

Jan 25,2019
Minithumbup
By: 'The Rookery'
Jan 25,2019
0 people found
this helpful
With regard to the above sale process we found Nicola to be highly efficient and professional at all times . She kept us informed and updated at every stage of the proceedings....
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Comment on agent fees
Reasonable
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“Thank goodness for Katie...”

Jan 04,2019
Minithumbup
By: 'Mark'
Jan 04,2019
0 people found
this helpful
We had a rather difficult moving process. Lots of roadblocks along the way and my vendor not being the most forthcoming and prompt with answers. However once Katie Lowe got involved in the progression side I felt I had a real ally and advocate in ...
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Comment on agent fees
N/A
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“Disappointing service...”

Dec 11,2018
Minithumbdown
By: 'Okey'
Dec 11,2018
1 people found
this helpful
Although signing up with you was easy follow up calls after sale agreed were poor and I feel the commission is not justified. My buyer could never get through to you or indeed I and then when messages were left i had no response.I ...
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Comment on agent fees
Bad too high! Not worth the money
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“Excellent to deal with...”

Dec 04,2018
Minithumbup
By: 'L Rowe'
Dec 04,2018
0 people found
this helpful
We purchased a home through The Express Estate Agency in Manchester and would definitely recommend them. We were in quite a long chain so the process took several month but we were always kept up to date with what was happening. Casey was fantastic at ...
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Comment on agent fees
Not applicable
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“Great Service...”

Nov 29,2018
Minithumbup
By: 'Katie'
Nov 29,2018
0 people found
this helpful
Would definitely recommend Natalie and Tom, great service with very efficient communication. Established good relationships quickly with both myself and the buyer. Thank you!...
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Comment on agent fees
I paid the upfront fee which is cheaper.
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“Incompetent...”

Nov 22,2018
Minithumbdown
By: 'Bob Flamini'
Nov 22,2018
0 people found
this helpful
If you want to sell your home, DO NOT USE THESE PEOPLE!! They are the most incompetent estate agents I have ever come across. Even listening to the prospective buyers who actually managed to come round and view (all 2 of them) and the ones that ...
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Comment on agent fees
Very expensive
Was this helpful? Yes

“A superb service...”

Nov 19,2018
Minithumbup
By: 'Ben A'
Nov 19,2018
0 people found
this helpful
Express were consistently good from 1st to last. They were attentive, dogged, they rang constantly to check in (Becci was particularly good for this) and they achieved a sale of our property within weeks of it going up on their site (after many months of ...
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Comment on agent fees
Fees are a bit high but on balance well worth the cost
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“Welldone !...”

Nov 15,2018
Minithumbup
By: 'Rich Eden'
Nov 15,2018
0 people found
this helpful
Becci, Thank you for your ongoing support with the purchase of Third Avenue, I was impressed with the ability to actually get back on the same day to provide updates. Many thanks Rich Eden...
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Comment on agent fees
Very Good
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“Great Service...”

Nov 13,2018
Minithumbup
By: 'Dr Eagle G'
Nov 13,2018
0 people found
this helpful
Everything from Rebecca and Express Estate Agency was quick and painless with the sale of our flat. Very smooth dealing with and communicating with her....
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“Unprofessional - just left hanging!...”

Oct 30,2018
Minithumbdown
By: 'Julie'
Oct 30,2018
0 people found
this helpful
Cancelled first viewing with about 30 minutes notice. Arranged second viewing but it was at a point in the day it was starting to get dark! We were told the current offer on the property and we increased on that offer by £2,000.00, we called the very ...
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Comment on agent fees
n/a
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“Friendly and professional...”

Oct 26,2018
Minithumbup
By: 'Alex Hague'
Oct 26,2018
0 people found
this helpful
After two fallen through sales finally a third buyer came along after nearly 1 year on the market with express. Within a few hours of the offer being accepted Becci was straight on the phone introducing helself to me. Knowing I hadn't two sales fallen through ...
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Comment on agent fees
We can to an arrangement so we could accept a lower offer. Overall expensive but they got the job done after 3 high street agents couldn’t!
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“Thorough & dedicated...”

Oct 26,2018
Minithumbup
By: 'Tracey'
Oct 26,2018
0 people found
this helpful
Rebecca was prompt in following up any queries we had and pushed hard to obtain information that I was unable to achieve. My calls were always returned which was reassuring as it can be a very anxious time...
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Comment on agent fees
Very reasonable and a few options to choose from
Was this helpful? Yes

“Our Moving Experience...”

Oct 25,2018
Minithumbup
By: 'Steven Harding'
Oct 25,2018
0 people found
this helpful
We moved from DE13 0PE to CA7 9EF Nicole Bradburn at Express Estate Agency was our designated contact. She was exemplary in the way she both established communication with us and supported us during the process right up to exchange of contracts and then on ...
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Comment on agent fees
Maybe a bit more expensive but a much more efficient selling process.
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“Fantastic working with Natalie...”

Oct 25,2018
Minithumbup
By: 'RHas'
Oct 25,2018
0 people found
this helpful
Natalie Jenkins dealt with our case - she was courteous and genuinely lovely to work with. Natalie kept us up to date and was a big help during a very stressful time. Even though the purchase took longer than we hoped (only due to the ...
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Comment on agent fees
N/A we purchased the property so had no fees to pay
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“Casey is a star!...”

Oct 23,2018
Minithumbup
By: 'Sandra'
Oct 23,2018
0 people found
this helpful
She offered help and assistance throughout the whole process often going above and beyond what an estate agent should. You deserve 6 stars not 5!...
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Comment on agent fees
N/A
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“Good communication- on the ball...”

Oct 23,2018
Minithumbup
By: 'Kate b'
Oct 23,2018
0 people found
this helpful
Rebecca was in contact daily with both ourselves and our solicitors- helping push things along. She has helped us by answering lots of questions along the way. Thanks for tour hard work Rebecca....
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“Excellent service...”

Oct 22,2018
Minithumbup
By: 'Mike E'
Oct 22,2018
0 people found
this helpful
Recently purchased a property through a express estate agent and Rebecca Papatheodoulou, could not have been more impressed with their service, they absolutely put our “traditional” local estate agent which we used to sell our property to shame! I would not hesitate to recommend and ...
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Comment on agent fees
I was a purchaser but whatever they charge I’d say is worth it!
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“A fantastic Estate Agency...”

Oct 19,2018
Minithumbup
By: 'John Lucas Hodge'
Oct 19,2018
1 people found
this helpful
I would like to congratulate all your staff in selling my flat. It was not easy to sell but it was sold as promised. If I need to highlight a member of staff then it has to be Natalie Jenkins, a very pleasant and amusing ...
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Comment on agent fees
Excellent
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“Patience and professional estate agent...”

Oct 05,2018
Minithumbup
By: 'Lemma'
Oct 05,2018
0 people found
this helpful
Becci is a very professional and supportive estate agent. She always reply to enquiries and update me the status of the sale progress at all times. I found her as a good negotiator when things were getting slower and managed to get it on the ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Super Natalie!...”

Sep 30,2018
Minithumbup
By: 'Caroline B'
Sep 30,2018
1 people found
this helpful
We had a very good experience with Express Estate Agency. Engaged them after our house had been on the market for five months with no offers - once we were with Express, we received and agreed on an offer after four weeks. Whilst this may ...
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Comment on agent fees
as expected
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“Nicole...”

Sep 24,2018
Minithumbup
By: 'Chris'
Sep 24,2018
0 people found
this helpful
Nicole was attentive throughout the long drawn out conveyancing period (14 weeks), being supportive and chasing solicitors as necessary. She was very helpful....
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Comment on agent fees
Too high! 1.5% is far too high for merely arranging viewings following enquiries from Rightmove.
Was this helpful? Yes

“Very helpful...”

Sep 19,2018
Minithumbup
By: 'Lorraine C'
Sep 19,2018
0 people found
this helpful
Although Natalie was working on behalf of the vendor, we found her to be very professional and knowledgeable,mediating between us efficiently. She also offered advice to us when we were having issues with our own buyer - a calm voice in what was a ...
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Comment on agent fees
I can't comment as we were paying this agent, the vendor did
Was this helpful? Yes

“Natalie Jenkins excellent at her job...”

Sep 07,2018
Minithumbup
By: 'Michele Slack'
Sep 07,2018
0 people found
this helpful
Natalie Jenkins has been excellent always keeping me informed and extremely friendly and polite but we used to have a nice chat as we had so many disappointments. Very good at he job ....
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Comment on agent fees
Fees were very good
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“Unprofessional, rude and unresponsive...”

Sep 07,2018
Minithumbdown
By: 'Nemesis'
Sep 07,2018
0 people found
this helpful
I have phoned Express Estate Agency twice over the last couple of weeks requesting some information on a property I wish to view. On calling you are dealt with by a call habdler, on both occasions I was spoken to in an abrupt and patronising ...
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Areas covered
  • M1
  • Nationwide

TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 0 0 323 30 225 11 8 68

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Complaints Procedure

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Last updated at 10:28 AM 10/11/2017 by Natalie

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