Essex & Suffolk Lettings

When I was a university student some years ago, I rented a flat to share with a friend who was going to college, and was under 18 years old, in Colchester through Essex & Suffolk Lettings. I now have 11+ years of renting, and to this day, E&S is the WORST I've ever ... Read Full Review

Without a doubt the worst agency and the staff working there so expensive what they offer need to be very careful with them their eyes is on our deposit very delayed repairs and also they didn't fully refund my overpaid ... Read Full Review

DISGRACEFUL! They must be the world's worst letting agents. I was a tenant for 6 years, never in arrears, yet was never offered a rolling contract so was forced to stay there so my 6 year old son had security. Every year a 6% rent increase and never any maintenance. After finally moving ... Read Full Review

Thank you Rob, you provide 5 star service it's a p;leasure to deal with you. Just one thing is that house rent is ... Read Full Review

Without a doubt the worst letting agent around. Rude staff, extortionate prices and no customer service skills what so ever. We have been renting for many years and with several different letting agents, if you are looking at a property which is let or managed by Essex & Suffolk lettings do ... Read Full Review

This company are an utter disgrace. The administration fee are so expensive for what they offer. They just expect you to pay so much money then say no you can't have it and don't give you an reason or explain why. Never ever gonna use this company ... Read Full Review

To start with I live with my partner and son. When we first moved in we were told that the property was cleaned thouroughly and had been redecorated after the previous tenants, however this was not true, ive seen tidier pig styes. We were charged an extortionate price for agency fees which were ... Read Full Review

Very expensive- if you want to renew tenancy need to pay lots of money. Awful service - charged me lots of money from my deposit during the check ... Read Full Review

Absolutely terrible, the worst, please don't go with them, especially if you have a family. They let themselves in to the property with consulting me or getting my consent. My two year old daughter wasn't very well one of the days and they unexpected let themselves in to my property ... Read Full Review

Absolute Con. They take much higher than average agency fee's from you, house promised to be cleaned after previous tent ants in but was in a dismal state when arriving, from then rearranging move in date 3 times. Rent books aren't upto date and constantly receiving emails saying rent ... Read Full Review

Wow what can I say what a vile women nothing but utterly rude when dealing with complaints she swears and puts down the phone !!! This agent let me and my two year old son move into a property that needed so much work doing environmental health got involved ! I have never had a pet and had to get ... Read Full Review

Don't touch these guys with a barge pole. Entered my property multiple times without permission (at least 5 or 6 different occasions). Only reason these guys are still in business is due to the broken UK housing market. In an industry where you are required to be competitive to survive, these guys ... Read Full Review

Would not recommend this Agency to anyone. If you want to be ripped off then by all means use them. They have no idea of customer service and once in the property they don�t care if anything goes wrong but when you leave the property...... don�t expect to see your deposit again!!! Fees are ... Read Full Review

Terrible agency , will not be using them again nor recommending them to anyone. Fees are higher than most in Colchester so please shop around. There a extremely high fee to renew your tenancy Just to receive the same papers again , there a fee to end the tenancy. Spoken to Karen the most and no ... Read Full Review

They are very rude, they play the landlords off the tenants. We have never met such rude people. When there is a issue they wont approach the landlord with even one member of staff saying the landlord is horrible, please avoid at all ... Read Full Review

Absolutely zero customer service!! Rude on the telephone, back track on verbal conversations that have taken place..asking to prove they said such things!!! Horrendous!!! Charges to renew tenancy every 12 months cost �240, just to print some papers off!! STAY ... Read Full Review

Zero customer service skills. Horrible attitude. Disgusting behaviour and a downright awful bunch of cr*s. No accountability for their actions and a truly traumatic ... Read Full Review

Great choice of property's and locations and in a short amount of time I found the ideal property for me . Easy to deal with staff and all paperwork is kept simple ... Read Full Review

great members of staff rely nice overall couldn't recommend anyone better, great choice of homes to choose from in some nice locations... all in all I would use this company ... Read Full Review

Rob helped me so much! I had 2 weeks to find a house for me and my children! He drove me around Colchester showing me houses that I could afford! I found the perfect apartment! Paid the deposit and rob got the ball rolling. I then received a call a week later to say the landlord had removed the ... Read Full Review