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    Alex James
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    Irene Howell
We are an established letting and management company offering professional and expert advice for all home seekers and Landlords across Kent and the South East of London. Our team are committed to providing all of our clientele high quality service and guidance. It makes no difference if you are an experienced Landlord or first time renter, our knowledge and service exceeds expectations

180 Bexley Road
Eltham,London
Greater London
SE9 2PH
0208 855 0212

 
Website not available Properties for sale
properties for rent (2)
Aug 09,2016
Minithumbup
Alex James
By: 'Becky'
Aug 09,2016
0 people found
this helpful
I have very recently rented a home through Equity. From start to finish the whole transition was dealt with professionally and efficiently with no problems what so ever. Alex was extremely helpful and friendly and I am very much looking forward to the coming years in my new home. Thanks Alex!...
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Was this helpful? Yes
May 31,2016
Minithumbup
Alex James
By: 'Ed and Meli'
May 31,2016
0 people found
this helpful
Alex was great to deal with and his hard work was greatly appreciated. He found the right balance between being personable and professional and seemed to be working in our interest. He was always happy to take calls regarding questions and communicated well re viewings. We would highly recommend....
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Comment on agent fees
The notion of Agency fees is a bit of a joke considering the amount of time and work applicants have to give with providing reference evidence, however on this occasion Alex's level of professionalism meant we didn't mind so much.
Was this helpful? Yes
Sep 28,2015
Minithumbup
Alex James
By: 'Stasi & Mila'
Sep 28,2015
0 people found
this helpful
We've only started renting a property with Equity recently, but despite our tight moving date, Alex has been ever so helpful and dedicated to getting everything done properly, going above and beyond for his clients. We would definitely recommend Alex, team and Equity, as so far they have been super efficient and delightful....
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Was this helpful? Yes
Aug 16,2015
Minithumbup
Alex James
Irene Howell
By: 'Caroline, Abby & Sophie'
Aug 16,2015
0 people found
this helpful
Alex and Irene were not only a delight to talk to they were also very hard-working. We were very new to the process of renting a house, they were very helpful at every stage. they went above and beyond for us,we are very grateful to them....
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Was this helpful? Yes
Mar 08,2015
Minithumbdown
By: 'Darren'
Mar 08,2015
0 people found
this helpful
Please move your property if you are selling or at least list with another agent. I have been trying to view a property. A lady answers and says she's passed the message to Alex, Alex never calls. This was 4 months ago. I have since seen the property up for rent by the same agent. I thought to call again...gave the same response - Alex will call. He never did. Makes me wonder if they deliberately list it higher by 20k to eventually get business for rent....
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What agent could do to change your mind?
Call me back to arrange a viewing.
Attached Files
Was this helpful? Yes
Jan 08,2015
Minithumbup
Alex James
Kirsty Howell
By: 'Winther'
Jan 08,2015
0 people found
this helpful
I have now lived in London for over seven years and have in that time never come across a more friendly and competent letting agency than Equity London Ltd. I have had plenty of previous experience renting properties in London, both private and through agencies, and know that being a London tenant is often linked with frustration and compromise. Alex and his team have treated me and my flatmate like people, rather than names on a bit of paper and have never made us feel irrelevant or like an inc...
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Was this helpful? Yes
Jan 06,2015
Minithumbup
Alex James
By: 'Mr Ilhan Ali'
Jan 06,2015
0 people found
this helpful
Equity London Ltd made us feel valued as a landlord listened to our requirements. They also took control of the marketing and referencing of our tenants in a way that filled us with confidence that we have the correct tenants for our property. I will be using Alex and his team again if and when required....
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Comment on agent fees
very competative
Was this helpful? Yes
Nov 01,2014
Minithumbup
Alex James
By: 'Debbie Lewis'
Nov 01,2014
0 people found
this helpful
We have had an excellent experience with Alex from Equity, very helpful and courteous throughout, we had a very bad experience with another estate agent and Alex and his company were like a breath of fresh air....
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Oct 08,2014
Minithumbup
By: 'heidi'
Oct 08,2014
0 people found
this helpful
Lovely, lovely people. We really had our hearts set on a property after looking for so long. We were able to go with it straight away, prev' been told by so many agents that there had to be multiple viewings and then we'd be too late. It took a couple of weeks to sort everything but that was more on our part. They did everything they could to help us and are very kind and considerate. Would highly recommend these agents....
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Sep 21,2014
Minithumbdown
Alex James
By: 'Babatee'
Sep 21,2014
1 people found
this helpful
We rented this property from Alex James acting for the landlord as full managing agents, He told us they had just refurbished the home after the landlord bought it. Obviously he had done a very shoddy job and had used cheap materials and poor workmanship. No week went past that we didn't call Alex or his office (when he started avoiding us) to attend to one thing or the other not working or falling apart within the first 5weeks of moving in! From the heating system to the shower, then the hot ...
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What agent could do to change your mind?
He could think more of his reputation rather than money.
Attached Files
Comment on agent fees
The agents fees were too high and they have used every oportunity to obtain money without delivering a reasonable customer service.
Attachments
Was this helpful? Yes
May 08,2014
Minithumbup
Alex James
Kirsty Howell
By: 'Mrs Evans'
May 08,2014
1 people found
this helpful
I am a Landlady that rents several properties. One of my properties became available and one of my very good friends recommended Alex at Equity of London because of their impeccable service that they had provided. I met Alex at the property, his knowledge of the Letting Industry was exceptional and was very pleased to let Equity of London start marketing my property. I found that Equity always kept me informed of every process, from the viewings to the referencing of the prospective tenants. ...
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Was this helpful? Yes
Apr 29,2014
Minithumbdown
By: 'A genuine review'
Apr 29,2014
3 people found
this helpful
After renting a flat for many years with an excellent Landlord, our family was expanding and we needed to move to a larger property. We found a house on Rightmove under Equity London estate agent, and decided we wanted this. It was a huge mistake. From day one we had major problems, from no central heating or hot water for days, so were unable to stay at the house (we were refused a reduction in rent to cover the inconvenience caused), blocked plumbing, due to a previous tenant vandalising th...
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What agent could do to change your mind?
Apologised at the end of our tenancy for all the lies, stress and worry the landlord and the estate agent had put us through. Instead of passing the blame back and forth between the two of them continually.
Attached Files
Was this helpful? Yes
By: Kirsty Howell
Apr 30, 2014
View all comments (1)
Dear A genuine review, I am sorry to read your comment and sincerely apologise for the way in which you believe your property rental was handled. We take complaints and poor feedback very seriously and our Internal Complaints Procedure is in place for these rare occurrences. Please write to me at 180 Bexley Road, Eltham, London SE9 2PH and I will look into these matters and offer a full report. Kirsty Howell. Director. ...
Apr 08,2014
Minithumbup
Alex James
By: 'Paulina'
Apr 08,2014
0 people found
this helpful
We found Alex very helpful and professional, he found us a suitable tenant very quickly. We would use Equity Ltd again....
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Was this helpful? Yes
Apr 07,2014
Minithumbup
Alex James
By: 'Paulina'
Apr 07,2014
0 people found
this helpful
We found Alex very helpful and professional, he found us a suitable tenant very quickly. We would us Equity Ltd again....
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Was this helpful? Yes
Mar 28,2014
Minithumbup
Alex James
By: 'Gaby'
Mar 28,2014
1 people found
this helpful
I am very pleased with the service at the Equity Ltd. All formalities relieved ourselves with Alex, who was very nice and helpful. If I have ever had to rent a house that\'s for sure by this agency......
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Was this helpful? Yes
Mar 26,2014
Minithumbup
Alex James
By: 'Himat Varsani'
Mar 26,2014
1 people found
this helpful
What can I say, fantastic and professional service. I had this property on the market to LET through another agent since Nov 13 and not yet let. I saw Alex at Equity London and the property was rented within a week and found me a very good tenant. He is friendly and very helpful. I would really recommend everyone to Equity London. Thank you guys. Brilliant!!!...
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Was this helpful? Yes
Jan 20,2014
Minithumbup
Kirsty Howell
Alex James
By: 'Danielle'
Jan 20,2014
1 people found
this helpful
My partner and I were looking for our first home together back in October 2013, which was becoming much more hassle than we anticipated. Due to our different working schedules and my contract on my previous home coming to an end, we were limited to certain options and viewings. As soon as we arranged a viewing with Alex he made sure he was available for a time most suitable for us. Once we had decided to take the property everything was taken care of and made easy for us. All we had to do wa...
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Was this helpful? Yes
Nov 26,2013
Minithumbup
By: 'aleedell'
Nov 26,2013
1 people found
this helpful
Equity London has organised tenants and taken on the maintenance for my property. Alex was very flexible with regards to visiting the property to gather photos for advertisments and providing potential rental information. He dealt with the whole vetting process and hand-over to the tenants. Alex has also reviewed potential property purchases with a view to their rental potential. It has been a pleasure engaging with Equity London....
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Was this helpful? Yes
Oct 11,2013
Minithumbup
Alex James
By: 'EY'
Oct 11,2013
1 people found
this helpful
Alex was recommended to me by my next door neighbour, when I decided to rent out my house. Given the quotes I had received from other local agents, I thought it would be worth a try as I had nothing to lose. Turned out Alex was considerably cheaper, and with the recommendation from the neighbour, I decided to enlist his services. I have to say I was not only impressed with his professionalism, but with the quick turnaround in finding tenants and his due diligence in respect of the backgroun...
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Was this helpful? Yes
Oct 02,2013
Minithumbup
Alex James
By: 'Etienne'
Oct 02,2013
1 people found
this helpful
When we had to leave the UK, we left our property to Alex James to let it out. He has done a brilliant job in the past year. Fees are reasonable, he maintains good contact with both landlord and tenant and deals with problems very quickly when they arise....
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Was this helpful? Yes
Jul 31,2013
Minithumbup
By: 'S Moss'
Jul 31,2013
0 people found
this helpful
The guys at Equity have been brilliant, fab comms and a pleasure to deal with, professional and also with a great sense of humour it feels more like dealing with a friend than an agent...
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Was this helpful? Yes
Jul 22,2013
Minithumbup
Alex James
By: 'Giedre'
Jul 22,2013
0 people found
this helpful
The positive remarks about the agent: 1. Contacted me straight away to book a viewing 2. Answered all the questions I asked 3. Gave all the material required (tenancy agreement,the overall flat state form,EPC rating charts,utilities contact numbers,landlord\'s contacts) The negative remarks about the agent: 1. The agent showed an untidy flat at the viewing and at the signing the paperwork for referencing 2. After the administration fee had been paid the agent contacted me after several d...
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Was this helpful? Yes
May 24,2013
Minithumbup
Alex James
By: 'j'
May 24,2013
0 people found
this helpful
Alex is both friendly and very professional. I started using Equity in February 2012 and have had two sets of tenants with him. Each time Alex found suitable and reliable tenants very quickly and I had only four days between tenants. Everything runs smoothly because Alex takes care of everything which takes away any stress for me. I would definitely recommend Alex to anyone thinking of renting out their property....
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Was this helpful? Yes
May 10,2013
Minithumbup
By: 'martin'
May 10,2013
1 people found
this helpful
worst estate agency i been dealing in 10 years.if you came any problem with your house it takes months to sort anything out with them but you late with your rent they calling you next day.never keep they word....
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Was this helpful? Yes
May 03,2013
Minithumbup
By: 'DR Yasser'
May 03,2013
0 people found
this helpful
Very helpful and not expensive, be careful that other agencies will worn you because they are the cheapest, but the service i had so far is very good....
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Was this helpful? Yes
Apr 24,2013
Minithumbup
By: 'Laura Williams'
Apr 24,2013
0 people found
this helpful
Equity manages the Estate I am co-Director for that house 40 privately owed flats. We moved to Equity in October 2012 when we were no longer satisfied with our previous service provider of the last 10 years. Equity made the transition to their services seamless including communication to residents, owners and tenants where relevant and transferring of accounts and standing orders. We have recently held our first AGM with Equity as our management company and it was our most successful ...
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Was this helpful? Yes
Apr 10,2013
Minithumbup
Alex James
By: 'Leah'
Apr 10,2013
0 people found
this helpful
Everyone was extremely helpful and efficient, dealt with Alex mainly who went out of his way to ensure a quick and smooth process! Would definitely recommend....
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Was this helpful? Yes
Mar 30,2013
Minithumbup
Alex James
By: 'Simon'
Mar 30,2013
0 people found
this helpful
Have dealt with Alex over many years,he has never let me down.He has found me many propertys all of great standard,and has worked in a very effective manner when problems have surfaced(ie.boiler repairs). I would refer Alex to anyone wishing a great service....
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Was this helpful? Yes
Feb 22,2013
Minithumbup
Alex James
By: 'Kelly'
Feb 22,2013
0 people found
this helpful
The service was amazing, as soon as I enquired about my property, Alex got back to me within half an hour on email, then called me soon after. My emails were responded to immediately and everything I asked for was given to me without question. Anyone who will deal with Alex in the future will be very fortunate and hope to work with him again on my next rental. Any company would be lucky to have him....
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Was this helpful? Yes
Feb 14,2013
Minithumbup
Alex James
Kirsty James
By: 'Neus'
Feb 14,2013
0 people found
this helpful
Both agents were lovely, informative and helpful. I saw the house I fell in love with on a Saturday and I was moving next Friday. They were both very efficient. I would definitely use Equity London Ltd again in the future....
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Was this helpful? Yes
Areas covered
  • SE9
  • DA14
  • DA15
  • DA5
  • DA1
  • DA2
  • DA16
  • DA6
  • DA7
  • DA8

ARLA TPOS DPS


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Alex James - no image available Alex James
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39 reviews

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Kirsty Howell - no image available Kirsty Howell
Property Manager
5 reviews

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alex howells - upload your photo alex howells
1 reviews

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kirsty howells - upload your photo kirsty howells
1 reviews

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Kirsty James - upload your photo Kirsty James
1 reviews

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Irene Howell - upload your photo Irene Howell
1 reviews

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