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    Steve Shergill Jack Shergill
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    Louise Findlay
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    Steve Shergall
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    harbinder shergill
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    Stacey Barlow
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    Kabir randhwa
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Properties for rent
Nov 19,2017
Minithumbdown
By: 'Jazz'
Nov 19,2017
1 people found
this helpful
Not getting a good vibe from Envisage - heaters broken and can't get a response on when they will be fixed, keep getting excuses like waiting for response from landlord. Maintenance wasn't done before moving in, there was broken glass on living room floor when I moved in. Still no inventory despite asking several times, mouldy and general filthy walls (every room). Completely mouldy shower head in bathroom when I moved in....
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Comment on agent fees
High, especially considering the non-service you get back
Was this helpful? Yes
Aug 15,2017
Minithumbdown
Stacey Barlow
harbinder shergill
By: 'Full of lies and utterly useless! If you have a pr'
Aug 15,2017
2 people found
this helpful
When we viewed the property, Harbinder Shergill told us that the property will be professionally cleaned and repainted - as the walls and wallpaper especially were in a bad condition. (I have viewed houses with him every year and that is the same thing he says at every property as it is standard practice). However, when we moved in, there was no work done on the walls at all. The carpet in the upstairs bedroom had dust marks where furniture used to sit. It was clear that not a penny was spent to...
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Comment on agent fees
Awful! The agency fees I paid everywhere else didn't exceed £80. But these guys charge £180! What nonsense.
Was this helpful? Yes
Aug 07,2017
Minithumbup
By: 'Lei'
Aug 07,2017
0 people found
this helpful
Pete is such a nice person who is kind, warm-hearted and are always there to help us. Whenever we have any problems and concerns about the house, we went to Pete for help. He is always patient with us. He even replied our emails and message outside work hours. It has been such a pleasant stay with Envisage and with Pete....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 03,2017
Minithumbdown
Steve Shergall
Louise Findlay
By: 'A Current Tenant'
Jun 03,2017
2 people found
this helpful
THE worst letting company you can ever sign a contract into! If there was an option for no stars - I would've picked that as one star is too generous. They never (and I mean NEVER) sort anything out in the horrifically decay house until at least a month and a half later. Where you've actually managed to get hold of the manager himself to do anything. Also I must say how much of an a**hole he is as he is atrociously rude, prejudice towards students! It is no way to live for a year, especially wh...
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Comment on agent fees
It is extortionate for the amount you pay.
Was this helpful? Yes
Apr 04,2017
Minithumbup
Kabir randhwa
By: 'Vikrim singh'
Apr 04,2017
0 people found
this helpful
Envisage are a brilliant agent who worked tirelessly to help me through the buying process. As a first time buyer they held my hand through the while thing from start to finish. A great special thanks to Kabir. You went over, above and beyond what was expected and indeed my expectations. They say buying a property is one of the most stressful things you'll ever do - you made it so easy, and simple. Thanks once again...
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Comment on agent fees
Great fees for even greater service
Was this helpful? Yes
Mar 04,2017
Minithumbdown
By: 'Angryatenvisage'
Mar 04,2017
0 people found
this helpful
Terrible for renters, only benefit the owners. Took 400 pounds from our deposit even though we had photographic evidence of the condition before, everytime we complained they said the manager wasn't in or would call us back. This was delayed for 5 months. Case had to be put forward to ombudsman. Additionally, had no hot water for 45 days of the 366 days living there and tried contacting several times with no response, once there was a response they said they would get someone out. The people th...
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Comment on agent fees
Regular.
Was this helpful? Yes
Feb 22,2017
Minithumbup
Louise Findlay
By: 'Jack Clarke'
Feb 22,2017
0 people found
this helpful
Envisage have been so helpful to us as we had to arrange getting a property before flying back to Madrid, without any notice they arrange last minute viewings to help us out and all the properties they showed us were really nice! Louise has been so polite and organised helping us with everything as it is our first place but we have felt very relaxed as she has been there to answer any questions we may have with a very quick reply! Can't wait to finally move in now but envisage have been so organ...
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Was this helpful? Yes
Dec 20,2016
Minithumbup
Louise Findlay
Steve Shergall
By: 'Ian Harris'
Dec 20,2016
0 people found
this helpful
All ways found the staff very helpful and polite. Louise & Steve were extremely good when my let fell through at the last minute which was no fault of Envisage. Both worked hard to find a solution and all worked out better that anyone thought. I am extremely happy with the alternative property offered and the efficient way Louise and Steve dealt with what was becoming a very stressful situation. Many thanks to all at Envisage....
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Dec 16,2015
Minithumbdown
Stacey Barlow
By: 'Furious tenant'
Dec 16,2015
1 people found
this helpful
It takes 6 weeks for us to get a working washing machine and it does not come with drying function. It's ridiculous. Super irresponsible and inefficient, sent in the wrong sized washing machine once, attempted to deliver without former notice once, just never come for appointment 2-3 times. The worst property agent ever....
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Was this helpful? Yes
By: stuvetti
Dec 21, 2015
View all comments (1)
I am the Landlord and I think it is important to distinguish between the responsibilities of the Landlord and the Agent. The agent can only contact and advise and the Landlord is responsible for authorising relevant action and expenditure. As far as I am aware, Envisage advised me promptly of the problems. I attempted to have the machine repaired, but this was not possible and so a new machine was ordered. I am not sure why there were difficulties with delivery because I think this was with App ...
Dec 16,2015
Minithumbup
Steve Shergall
By: 'Macho'
Dec 16,2015
0 people found
this helpful
Very good service from envisage especially Steve and Stacey, clearly recommend envisage to other friends in Coventry. This company is good at what they do....
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Nov 19,2015
Minithumbdown
By: 'Tenant'
Nov 19,2015
1 people found
this helpful
Absolute Cowboys! Rented me an illegal flat that has no planning permission and a building enforcement notice served on it! Paid a huge amount of admin fees, you were keen to fully investigate me as a tenant yet failed to check the landlord or the 'newly converted' building. Then the 'studio' flat above me, they let to a family of 3! Absolute nightmare! I'm now having to leave the flat and start all over again, with yes MORE agent fees!...
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What agent could do to change your mind?
Poor value for money
Attached Files
Comment on agent fees
Poor value for money
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Aug 18,2014
Minithumbdown
jack shergill
Steve Shergall
By: 'envisage'
Aug 18,2014
3 people found
this helpful
by far the worst letting company i have ever had to deal with, if any one is a student DO NOT! watse your time and money with envisage. they are very rude and will do almost anything to make sure that you do not get any of your deposite back. when me and two of my friends decided we were going to move in they told us the house would be cleaned and anything that was broken or damaged would also be sorted ...and none of this happend. at the end of our ternacy we cleaned the house for days to make ...
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Was this helpful? Yes
Jul 25,2014
Minithumbdown
By: 'hassib'
Jul 25,2014
1 people found
this helpful
Believe me I haven't participated in many online reviews, but after this exeprience I felt the necessity to do so and warn people of this letting agency! STUDENTS: BEWARE! I advice you, do not ignore any of the low-rated reviews written here, Especially if you are looking to rent a house 1st time! if there was a lower rating than 1 I would definitely choose so! This has been the worst customer service I have experienced during my entire life! Never have I felt more disgusted towards a g...
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Oct 25,2013
Minithumbdown
Steve Shergill Jack Shergill
By: 'Ed Malins'
Oct 25,2013
2 people found
this helpful
Longish review, if you only read some make sure you read the last paragraph! Rented with Envisage last academic year, 2012/2013. Initial service when looking at properties and when signing up for a place was good and professional. The initial admin fee to pay on signing up is a lot, plus having to pay deposit and the first months rent in advance all in cash was quite surprising. However, service did go down in quality quite quickly once we moved in; fridge didn\'t work when we got there an...
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What agent could do to change your mind?
Change your rent payment system, maybe set up a standing order for every month so you don\'t overcharge people. Just get more professional.
Attached Files
Was this helpful? Yes
Oct 22,2013
Minithumbdown
By: 't'
Oct 22,2013
0 people found
this helpful
soo rubbish , they neglected us tenants, as a result of this I was in an accident that I had to go to the hospital - cut my glass DEEP. still till today no money or compensation has been received!!!!. they are now avoiding and ignoring the situation...
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What agent could do to change your mind?
just shit
Attached Files
Was this helpful? Yes
By: Ss
Mar 27, 2014
View all comments (1)
This tenants comments suggest the type of person envisage we're dealing with. ...
Apr 24,2013
Minithumbdown
Steve Shergill Jack Shergill
By: 'kirsty'
Apr 24,2013
2 people found
this helpful
Worst estate agents ever would advise anyone not to use them. They are useless had a number of problems with them and many problems with the house which they refused to fix however continued to take our money...
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Apr 18,2013
Minithumbup
Steve Shergill Jack Shergill
By: 'Baljit kaur'
Apr 18,2013
0 people found
this helpful
Excellent service rented my house with envisage for 4 years and would recommend to other landlords, I also received the all tenant references as requested and all check were very satisfactory. I would recommend envisage sales and Lettings to other landlords....
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Apr 09,2013
Minithumbdown
Steve Shergall
By: 'Arivind, Arnaurd, Dominic, Harry, Josephine, Micha'
Apr 09,2013
4 people found
this helpful
AVOID AT ALL COSTS. Took our money which included the bills yet never paid them on time. Our gas was cut off several times and so was the internet. Entered the property without warning on more than one occasion, one time which resulted in one of us being locked out of our room. Uninformed decorating work commenced while we were there which stopped us from using most of the ground floor for 2 weeks yet we were all expected to pay full amount of rent. Have tried to make unreasonable deductions ...
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What agent could do to change your mind?
Complied with their half of the tenancy agreement. Given answers to questions. Pay bills on time. Not try and take our deposits unlawfully. Operate lawfully and put deposits in a protection scheme.
Attached Files
Was this helpful? Yes
Apr 05,2013
Minithumbup
Steve Shergill Jack Shergill
By: 'Katy McDonnell'
Apr 05,2013
0 people found
this helpful
My first experience as a landlord has been a joy due to the support and efficiency of the team at Envisage. Their professional team have excelled my expectations of a agent, and their vast experience together with their wealth of knowledge has provided valid and reliable expert advice. Stef made the entire process of finding a tenant extremely hassle-free, and excellent communication was maintained throughout. The entire team are a credit to Steve Shergill who manages the company admirably....
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Was this helpful? Yes
Mar 28,2013
Minithumbup
By: 'Mic'
Mar 28,2013
0 people found
this helpful
I have used various agents to let and manage my properties over the years. But Envisage by far excel in terms of efficiency in letting properties and also in dealing with the day to day management of my properties, giving me peace of mind that the tenants are happy and that my investment is in good hands. I have no hesitation in recommending them....
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Was this helpful? Yes
Mar 25,2013
Minithumbup
Steve Shergall
By: 'Keith Darlison'
Mar 25,2013
0 people found
this helpful
I have dealt with envisage now for 3 years and they have looked after me and my tenants brilliantly They always return my calls and nothing is to much trouble if your a landlord or a Tennant I can 110% recommend steve and his team Thanks again envisage...
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Was this helpful? Yes
Mar 24,2013
Minithumbup
By: 'Mrs SC Sandhu'
Mar 24,2013
0 people found
this helpful
I placed my house for rent following my house sale with another agent falling through. I was fortunate that Envisage found a family to rent my property in under a week. The family who have moved in are very happy with the service they received from Envisage and i understand that any concerns they have are addressed by the agent. This therefore means i do not have to get involved, just the way i like it! The rent for the property has always been paid into my account without delay, which is a...
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Was this helpful? Yes
Mar 17,2013
Minithumbup
By: 'Taxi'
Mar 17,2013
0 people found
this helpful
Good client service and provided a great service and would recommend to other landlords as I have done in the past. 4 out of 5....
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Was this helpful? Yes
Jan 22,2013
Minithumbdown
By: 'Shane'
Jan 22,2013
5 people found
this helpful
BAD SERVICE. Staffs are very rude and they do not know everything about the property. Questions asked were not entertained and after asking more questions the staff was annoyed and raised her voice saying "I DON\'T KNOW!". I STRONGLY advice students to stay away from this agent as the service is so poor and they freaking ask for £150 for the agent fees....
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What agent could do to change your mind?
ALL THE STAFFS ARE RUDE AND UNWILLING TO HELP.
Attached Files
Was this helpful? Yes
Dec 28,2012
Minithumbdown
By: 'Elizabeth Hardiman'
Dec 28,2012
10 people found
this helpful
I am one of a group of students who wanted to rent with Envisage. After I expressed an interest in the property Envisage responded very promptly. However, they were very sketchy in the details of our expenses and the amount of rent we would be charged increased 3 times in a fortnight. They also added a seventh bedroom in (after we viewed the property) and told us we had to find another person to rent with. They put an unreasonable amount of pressure to pay non refundable administration fees of &...
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Was this helpful? Yes
By: Josh Brown
Nov 30, 2013
View all comments (2)
I see plenty of places where this can be Envisage's fault. -It's illegal to pressure tenants into paying any non-refundable fee without allowing them to see the COMPLETED contract. You should know that as estate/letting agents; look it up. -It's immoral (possibly illegal) to put so much pressure on potential tenants to pay so much money with no time to discuss/think things over. You just asked for £1050 on the spot, that's crazy. -It's immoral to allow such ridiculous price increases ...
Aug 01,2012
Minithumbup
Steve Shergill Jack Shergill
By: 'Job'
Aug 01,2012
0 people found
this helpful
Very good service and provided me with great detail and offered great knowledge of the local area but most of all rented my house quick and was excellent I would recommend them to all customers....
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Was this helpful? Yes
Jul 30,2012
Minithumbup
By: 'MOHAMMED BARAZI'
Jul 30,2012
0 people found
this helpful
GREAT SETRVICE AND A FANTASTIC APPROACH TO HELPING ME OUT IN A DIFFICULT SITUATION, WOULD DEFINETLY ADVISE ENVISAGE TO ALL STUDENT GROUPS...
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Was this helpful? Yes
Jul 16,2012
Minithumbdown
By: 'Ama'
Jul 16,2012
5 people found
this helpful
I am a student at the local University at Coventry. From the moment me and my house mates joined Envisage it was a terrible experience. There happy to take your money but that is all they seem to do. Incompetent and rude staff who aren\'t capable of replying to emails or phone calls. When we did speak to the staff about issues they didn\'t really have a clue and never solved any of our problems. We were forced to contact the landlord who was even worse than the actual agency. They took over 40% ...
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Was this helpful? Yes
By: steve
Mar 17, 2013
View all comments (1)
once again this client did not understand how the DPS system worked and that they had accepted the costs of repairs through the DPS system ...
Feb 22,2012
Minithumbdown
Steve Shergill Jack Shergill
By: 'spearhead'
Feb 22,2012
9 people found
this helpful
very good during the tenure, but did see a penny of the deposit back, he said there was work to be done in the bath room, he rennovated the wholehouse and expected us to pay for it! Very annoying! Students be aware, very shrewd guy, will not return your deposit. He said that there was £900 spent on the repairs, all that needed doing was a coat of paint, I feel I shouldnot be paying for his rennovation of the house as he had bought the house himself from the original landlord and let it out...
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Was this helpful? Yes



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