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Properties for sale
Properties for rent
Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
The feedback from the staff at the winton branch have been outstanding very responsive very responsible and conveyed themselves at a top level in their profession and because if that im giving them 5 stars...
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What agent could do to change your mind?
Good
Comment on agent fees
Good
Was this helpful? Yes
Sep 14,2016
Minithumbup
By:
Sep 14,2016
0 people found
this helpful
I have found the team as a whole to be very good .As an experienced landlord with over 10years experience I have used most of the agents in Winton. Enfields comes out head and shoulders above the rest they compete effectively ,deal with landlords and the tenant in a professional manner and above all really try to do a good job. I would have no hesitation in recommending them to landlords and tenants alike ....
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What agent could do to change your mind?
With regards to the fees I have found them to be fair in comparison .
Comment on agent fees
With regards to the fees I have found them to be fair in comparison .
Was this helpful? Yes
Sep 08,2016
Minithumbdown
By:
Sep 08,2016
0 people found
this helpful
Very unprofessional, lack of basic communication, very lazy approach to situations, obviously needs more professional training and development. Customer Service skills is exceptionally POOR! Go to someone else, if not a different agency. If I could put no stars, I would....
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Was this helpful? Yes
Jun 06,2016
Minithumbdown
By:
Jun 06,2016
1 people found
this helpful
Enfields initially seemed like a good estate agent. They were quick and effective at arranging a viewing and getting the tenancy documents out to me. However, since I paid (!) and signed the agreement they have degenerated into a disorganised mess. Initially, they changed next door's utilities to my name - not only did I have to work out what on earth had happened, I then had to go and sort my own utilities out and to arrange transferring next door's back too. On top of this, the property does n...
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Was this helpful? Yes
May 26,2016
Minithumbdown
By:
May 26,2016
1 people found
this helpful
Booked a viewing in Eastleigh with this agency. I asked for a day off to be able to go there from Winchester, and after a confirmation the same morning, one hour before the viewing ( I was at the train station and I had already bought train tickets) they called me saying Im sorry the viewing is canceled because someone has just rent the house and I'm not doing viewings anymore now. Well, I found it really rude and not a serious attitude for an agency. If i could give less than 1 star i wou...
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Was this helpful? Yes
May 12,2016
Minithumbup
By:
May 12,2016
0 people found
this helpful
Hanna is a very helpful, pleasant girl who keeps us updated constantly with tenant details and progress of rental agreements. This is the second year we have dealt with her and everything has been fine....
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What agent could do to change your mind?
Good
Comment on agent fees
Good
Was this helpful? Yes
May 09,2016
Minithumbdown
By:
May 09,2016
0 people found
this helpful
I do not recommend this agency for students, from what I've experienced and read here they take advantage of students and young people renting for the first time. We have had issues regarding housemates and were left with two people in a four bedroom house due to no fault of our own. When we first found a house we had a group of four people. We found a house and were pressured into paying a £222 non refundable 'admin fee' (that's £888 they've made from us) in order to take the house ...
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Comment on agent fees
Ridiculous.
Was this helpful? Yes
May 06,2016
Minithumbup
By:
May 06,2016
0 people found
this helpful
We are currently buying a flat through Enfields Oxford Street and they have matched our property criteria exactly. Sam has been especially helpful and has an excellent knowledge of the area which has really helped and nothing has been too much trouble for him. I would certainly recommend him and the team....
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What agent could do to change your mind?
Not applicable
Comment on agent fees
Not applicable
Was this helpful? Yes
Apr 26,2016
Minithumbup
By:
Apr 26,2016
1 people found
this helpful
I brought a property through Enfields in Oxford Street and the knowledge that Sam showed of the Ocean Village area was expectional. It was refreshing to have an agent who knew the area and the apartment blocks well and he actually gave an honest opinion compared to some agents that I viewed with before buying my property. I wouldn't hesitate in using Enfields again when buying another property in the City Centre and I would recommend people to use Sam when wanting to know further information abo...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 07,2016
Minithumbup
By:
Apr 07,2016
1 people found
this helpful
The team at Enfields have been extremely efficient in arranging a new tenant for my property after the first tenants were given notice following a property inspection which identified their failure to keep the property in good condition. Everybody has been very helpful. Queries and clarifications were dealt with by return and the new agreement was finalized swiftly and efficiently on line....
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What agent could do to change your mind?
The fee level is very reasonable for the effective service provided
Comment on agent fees
The fee level is very reasonable for the effective service provided
Was this helpful? Yes
Mar 30,2016
Minithumbup
By:
Mar 30,2016
1 people found
this helpful
Sam is absolutely a Star. Says things as they are, is very knowledgeable about the properties (You might know how rare that is!!), courteous and pleasant. I will definitely come back to Sam in the future....
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Was this helpful? Yes
Mar 30,2016
Minithumbup
By:
Mar 30,2016
1 people found
this helpful
Cannot fault the service that I have had so far in the process of finding a tenant for my property. Would certainly recommend their assistance to others. Both Jack and Georgia that I have dealt with provided prompt and attentive support throughout the process....
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What agent could do to change your mind?
Very competetive
Comment on agent fees
Very competetive
Was this helpful? Yes
Mar 28,2016
Minithumbup
By:
Mar 28,2016
1 people found
this helpful
We are very satisfied with the service. All staff were helpful and friendly. Special thanks for Charlie, Sam and Shaun....
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Was this helpful? Yes
Mar 25,2016
Minithumbup
By:
Mar 25,2016
1 people found
this helpful
Good service received from Enfields initially from Will then from Sam with all the viewings and then from Shaun at the conveyancing stage. Always acted promptly, kept me informed and friendly. Very pleased with the quality of the property details and photos. Didn't bully me but gave guidance and then let me make my own decisions. Enfields arranged quite a few viewings and I accepted an offer, exchanged contracts and completed all within 11 weeks from house going on the market....
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What agent could do to change your mind?
good
Comment on agent fees
good
Was this helpful? Yes
Mar 23,2016
Minithumbup
By:
Mar 23,2016
0 people found
this helpful
I chose Enfields on a whim as I was just passing and I'm glad I did. They were immediately friendly but not pushy. The communication from Sam was exceptional, always giving fair warning for viewings so we could warn our tenant and feedback. When the sale situation changed, they were supportive and I felt they were striving to get me the best deal possible. Would recommend and use again....
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What agent could do to change your mind?
Very competitive fees
Comment on agent fees
Very competitive fees
Was this helpful? Yes
Mar 19,2016
Minithumbup
By:
Mar 19,2016
1 people found
this helpful
I was extremely pleased with the service provided by the Enfields Estate agents (Southampton Oxford branch), and they provide full value for the fees they charge, which was very reasonable compared to other estate agents. Sam B was extremely helpful, friendly and professional when bringing potential buyers for viewing. Shaun, and Charlie were very prompt in responding to queries, and they truly made it a very pleasant experience. Will Piercy was honest and helpful throughout the 4 month pe...
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What agent could do to change your mind?
Very competitive, and reasonable price when compared with other estate agents
Comment on agent fees
Very competitive, and reasonable price when compared with other estate agents
Was this helpful? Yes
Mar 14,2016
Minithumbup
By:
Mar 14,2016
1 people found
this helpful
Over the past year we've viewed multiple properties with every agent in Southampton, however Enfields were in a class of their own, in particular Sam and Charlie. They were always punctual to the viewings, knowledgeable about the properties and patient with our questions and concerns. They are professional, smart and courteous. They always phoned before viewings to confirm access and bent over backwards to make a viewing possible. Sam and Charlie are the only agents who have actually listened ...
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Was this helpful? Yes
Mar 14,2016
Minithumbup
By:
Mar 14,2016
1 people found
this helpful
I am certainly glad I instructed Enfields to sell my property. The team proved to be very helpful, hard working and professional at all times. They always kept me informed every step of the way and Shaun's input in particular was exemplary. I really can't praise Enfields highly enough and I have dealt with many Estate Agents during my working life....
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What agent could do to change your mind?
Good
Comment on agent fees
Good
Was this helpful? Yes
Mar 14,2016
Minithumbup
By:
Mar 14,2016
0 people found
this helpful
Very impressed from the moment I booked for viewings to the negotiations, interim communications and after sales service. Charlie was organised and professional during the negotiations. Shaun handled the after sales service brilliantly - certainly better than my own solicitors! Both staff are very knowledgeable and professional - a huge credit to the company. Thank you for a great service and wish you all the best for the future....
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What agent could do to change your mind?
Not applicable as I was the buyer in this instance. So very good value for money for me!
Comment on agent fees
Not applicable as I was the buyer in this instance. So very good value for money for me!
Was this helpful? Yes
Mar 13,2016
Minithumbup
By:
Mar 13,2016
1 people found
this helpful
I found Shaun always easy to get hold of when i needed. He was professional and pleasant to deal with also. Most importantly for me, he was always keen and helpful to find solutions to any problems that came up. On one occasion he even found out some information for me we needed even though it wasn't really his responsibility to do so. This extra service helped us out a lot. All the agents i met during this process displayed good professionalism and competence which is reassuring when dealing ...
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What agent could do to change your mind?
good
Comment on agent fees
good
Was this helpful? Yes
Mar 11,2016
Minithumbup
By:
Mar 11,2016
0 people found
this helpful
I've been really impressed with Enfields. They found me a tenant quickly, I was kept up to date, and the process of signing tenancy contracts was so slick being online. They always respond quickly to emails and I never have to chase a response. Fantastic service, thanks!!...
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What agent could do to change your mind?
Good
Comment on agent fees
Good
Was this helpful? Yes
Mar 10,2016
Minithumbup
By:
Mar 10,2016
1 people found
this helpful
I sold my property through Enfields, Shirley earlier this year. Will was excellent in advising on how when to present and market the property. Which, after a week of marketing, he and the team had sold in under 24 hours after the first open house. For more than we'd asked. Charlie offered good support throughout the sales process....
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What agent could do to change your mind?
About right.
Comment on agent fees
About right.
Was this helpful? Yes
Mar 01,2016
Minithumbup
By:
Mar 01,2016
1 people found
this helpful
Amazing service with Enfields. Keeps you in the loop of everything. Really pleased I went with them. Will and Sam thank you....
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What agent could do to change your mind?
Good
Comment on agent fees
Good
Was this helpful? Yes
Feb 26,2016
Minithumbup
By:
Feb 26,2016
1 people found
this helpful
Best and quick response I m very satisfied with service. I will recommend to all people looking to sell or buy. Sam is very helpful through out my purchase process thank you...
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What agent could do to change your mind?
Good
Comment on agent fees
Good
Was this helpful? Yes
Feb 26,2016
Minithumbup
By:
Feb 26,2016
1 people found
this helpful
I have found Enfield to be very professional both in terms of the sale of my property and acting as letting agents. I would have no hesitation in recommending them to others and would definitely use them again in the future...
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What agent could do to change your mind?
Very reasonable for the service
Comment on agent fees
Very reasonable for the service
Was this helpful? Yes
Feb 25,2016
Minithumbup
By:
Feb 25,2016
1 people found
this helpful
We have chosen Enfields to sell our property in Southampton and have been very impressed by their professionalism and dedication to helping us sell. We would have no compunction in recommending their services to others and would willingly use them again. Thank you to Sam and Will for working so hard on our behalf....
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What agent could do to change your mind?
Agent's fees seem reasonable.
Comment on agent fees
Agent's fees seem reasonable.
Was this helpful? Yes
Feb 23,2016
Minithumbup
By:
Feb 23,2016
1 people found
this helpful
I used Enfields last year when buying my property and they were very professional in the way they dealt with the sale and I would certainly use them again. They also found me tenants for my investment property very quickly also. I would recommend them to anyone who considers selling or buying a property....
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Was this helpful? Yes
Feb 21,2016
Minithumbup
By:
Feb 21,2016
1 people found
this helpful
Shaun and Charlie made the selling of our flat as easy and stress free as possible. They were both knowledgeable of the market, professional at all times and worked for us to get the best offer and to secure exchange and completion. They were both fabulous. We had ask Enfield's and another leading market estate agents to value our flat. Enfield's, we felt, were closer to the mark offering competitive rates and a valuation which we felt was right for the current market....
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What agent could do to change your mind?
Competitive and respectable
Comment on agent fees
Competitive and respectable
Was this helpful? Yes
Feb 21,2016
Minithumbup
By:
Feb 21,2016
1 people found
this helpful
We have just completed a purchase with Enfields. It was a difficult process for us due to an inexperienced seller and an unhelpful seller's solicitor. We therefore can't fault Enfields (and especially Shaun) because we felt he always went the extra mile to ensure we are kept up to date and he did a sterling job acting as the conduit to our seller and the seller's solicitor. Shaun and Charlie were both incredibly proactive, friendly and helpful. We were very impressed and would not hesitate t...
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What agent could do to change your mind?
N/A
Comment on agent fees
N/A
Was this helpful? Yes
Feb 19,2016
Minithumbup
By:
Feb 19,2016
0 people found
this helpful
Enfields were fantastic throughout the whole process. Josh ensured we were kept up to date with all the information we needed and was always available to answer questions and to show us around the property a few times. I would definitely recommend enfields to anyone looking to rent....
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Comment on agent fees
Acceptable fees.
Was this helpful? Yes

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Review statistics

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36 1 12 22 72 1 33 1 6 8

Job vacancies

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Agent Fees

No fees set.
Last updated at 9:38 AM 27/01/2016 by Jack Rees

Complaints Procedure

No procedure set.
Last updated at 9:38 AM 27/01/2016 by Jack Rees

Firm rankings



Bournemouth
56 Holdenhurst Road, Bournemouth BH8 8AQ
(6)
Office 1
Mercers Row, Northampton NN1 2QL
(0)
Office 2
3 West End Road Bitterne, Southampton SO18 6TE
(0)
show all branches (10)
Office 3
13 Market Street, Eastleigh SO50 5RH
(2)
Office 4
61 Bridge Road, Park Gate SO31 7GG
(0)
Office 6
4 Brunel Way Segensworth East, Fareham PO15 5TX
(0)
Office 9
5-6 New Street, Basingstoke RG21 7DE
(11)
Southampton
46 Oxford Street, Southampton SO14 3DP
(55)
Southampton Shirley Road
347 Shirley Road, Southampton SO15 3JD
(46)
Winton
383 Wimborne Road, Bournemouth BH9 2AQ
(52)

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