Enfields Estate Agents
4.2/5, 247 reviews
80% recommended
96% sales valuation accuracy
97% sales fee satisfaction
88% lettings valuation accuracy
81% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £75,000 £360,000
Lettings 88% 81% £350 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
40 2 23 33 88 1 37 1 10 12
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Appallingly bad. This company has no concept ......”

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Jan 30,2021
Minithumbdown
By: 'David'
Jan 30,2021
0 people found
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Appallingly bad. This company has no concept of communication or customer service.They do not return your calls , do not arrange viewings when requested and have a patronising and arrogant attitude.They have no business being in business.Very unprofessional and shabby.They should go ...
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“Never use Enfields. Awful service, awful people....”

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Dec 31,2020
Minithumbdown
By: 'Samuel'
Dec 31,2020
0 people found
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Absolutely awful to work with. One of the worst experiences of renting I’ve ever endured in my adult life. It’s been well over 4 months since moving out of said house, and yet, still no sign of the £2500 deposit. Not only that, but communication ...
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“Students do not go with this company...”

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Nov 18,2020
Minithumbdown
By: 'Jennifer'
Nov 18,2020
0 people found
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I had booked my viewing 4 days in advance and the property I went to view was a 40 minute walk from my current student accommodation. About 5 minutes before my appointment I received a call to say that my appointment was CANCELLED when I was a few ...
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“The worse agents i have had to deal with i am......”

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Oct 14,2020
Minithumbdown
By: 'Lindsay'
Oct 14,2020
0 people found
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The worse agents i have had to deal with i am 24 and i have never been treated with such child-like courtesy in my entire life. They took a long time to respond to broken issues with our house which included leaked showed , lights out , electrical ...
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“terrible service, lack of response, stay away...”

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Sep 17,2020
Minithumbdown
By: 'C'
Sep 17,2020
1 people found
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terrible service, lack of response, inability to sort out major issues re thing not working in the house. Would not recommend in any way, in fact stay away....
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“I've been renting through Enfields for just o......”

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Jul 28,2020
Minithumbup
By: 'Laura'
Jul 28,2020
1 people found
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I've been renting through Enfields for just over a year and honestly, throughout my 8 years of renting through numerous agencies. I have to say, Enfields have been the best. Nikki Chapman has been nothing short of absolutely amazing, response time is fantastic and she really ...
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“Have been dealing with Liz Bolton from Bourne......”

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Jul 01,2020
Minithumbup
By: 'polly'
Jul 01,2020
0 people found
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Have been dealing with Liz Bolton from Bournemouth. What a fantastic helpful member of staff, went out of her way over and beyond to help me. I know good customer service when you come across it, Liz deserves to be really recognised in her career ...
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“Kate Hughes has been my property manager (i a......”

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Jun 08,2020
Minithumbup
By: 'angela'
Jun 08,2020
0 people found
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Kate Hughes has been my property manager (i am the tenant) and her attentiveness and service has been second to none. Even in these difficult times she has always responded super quickly and helped with any queries and support I needed. Kate really goes the ...
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“Perfect selling experience...”

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Apr 12,2020
Minithumbup
By: 'John'
Apr 12,2020
0 people found
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Andrew, Joanne and the team supported us with insight and professionalism throughout each twist and turn of the sales process and were always available when required . . . Definitely made the right choice in terms of selling agent....
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“Terrible estate agents from our student housi......”

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Apr 03,2020
Minithumbdown
By: 'Harvey'
Apr 03,2020
3 people found
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Terrible estate agents from our student housing perspective. Treated like children and always blamed for things that end up being the landlords issues and problems. Would not recommend if your moving in soon. Far more better landlords available...
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“Would never use this company again, Manager d......”

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Apr 01,2020
Minithumbdown
By: 'Maria'
Apr 01,2020
0 people found
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Would never use this company again, Manager doesn't care about tenants, i needed their help and my calls were ignored and instead i got a unfriendly email. I however i seeked legal advise and came out of my situation ok and didn't loose all my ...
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By: Nikki
Apr 01, 2020
View all comments (2)
Maria, what you have said is untrue. We did not manage the property, the landlord did. I had advised you via the phone hoe the DPS worked so there was no need to keep returning you calls and as it was a property we didn’t manage, I referred you back to your landlord. There was an outgoing check out and I do not make the decision on the charges, the landlord does. Your landlord put forward them to you and you disagreed again with them so we forwarded them to the DPS which went to a dispute. You ...

“Excellent Service....”

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Jan 09,2020
Minithumbup
By: 'K.Cain'
Jan 09,2020
0 people found
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The staff at Enfields, Winton were very helpful. The service we received from Megan Tiltman was excellent. She was professional and showed a genuine interest in trying to help us find our new home. We would definitely recommend Enfields, Winton to others, especially due to ...
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“Really pleased with the service we received! ......”

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Dec 06,2019
Minithumbup
By: 'Lindsay'
Dec 06,2019
0 people found
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Really pleased with the service we received! Sam was very helpful. We were regularly updated with phone calls and emails and Enfields did everything they could to move our purchase through. Thank you!...
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“Enfields Southampton...”

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Dec 03,2019
Minithumbup
By: 'Helen'
Dec 03,2019
0 people found
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Enfields Southampton, in particular Sam, worked very hard to sell our property and help us with our onward purchase. Our situation was not straightforward and they were endlessly patient and professional. I would highly recommend them!...
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“Great service...”

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Nov 18,2019
Minithumbup
By: 'S'
Nov 18,2019
0 people found
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Enfields were very helpful and efficient throughout the sales process and I would t hesitate to recommend or use them again...
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“Amazing service...”

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Nov 16,2019
Minithumbup
By: 'Samantha'
Nov 16,2019
0 people found
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I’ve used Enfields three times now and they always offer an amazing service from start to finish. They go above and beyond to ease the pain of a sale or purchase. Always there to offer advice and guidance. I would highly recommend....
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“Enfields helped us to find a rented place fir......”

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Nov 16,2019
Minithumbup
By: 'Jabitha'
Nov 16,2019
0 people found
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Enfields helped us to find a rented place first, then to own a beautiful house later. All dealings and communication was transparent and clear. Fast processing and professional approach. Thanks...
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“To sell our house in Southampton, we read rev......”

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Nov 05,2019
Minithumbup
By: 'Nick'
Nov 05,2019
0 people found
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To sell our house in Southampton, we read reviews and shortlisted 5, inviting each for valuation. Enfields were the most realistic and professional, and the least 'corporate'. It took 9 months in a falling market, the buyers' solicitors were inefficient, ours were OK but the Enfields team ...
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“Myself and 5 others were looking for housing ......”

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Nov 04,2019
Minithumbup
By: 'Jacob'
Nov 04,2019
0 people found
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Myself and 5 others were looking for housing for our 2nd year at university, and Greg made every single request that we made easy and simple. He showed us the best house for our money, and was helpful in booking the viewing and seeing the entirety ...
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“We sold our property within 24 hours!...”

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Sep 23,2019
Minithumbup
By: 'Sophie'
Sep 23,2019
0 people found
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What a fantastic team! We sold our property within 24 hours of being on the market!! Experienced and professional all the way through our sale, Enfields really made our sale easy. Communication was an absolute breeze and constant throughout. Freya did a marvellous job of keeping ...
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“Tl;dr: Very expensive ESPECIALLY if you're a ......”

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Sep 22,2019
Minithumbdown
By: 'Charlie'
Sep 22,2019
1 people found
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Tl;dr: Very expensive ESPECIALLY if you're a student I highly recommend someone else. NO value for money but fast telephone service. Okay two stars for multiple reasons, So me and my flatmates rented a house in Trafalgar road the house was nice and well ...
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“Honestly the rudest student housing agents yo......”

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Sep 18,2019
Minithumbdown
By: 'Elena'
Sep 18,2019
1 people found
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Honestly the rudest student housing agents you can find. They don’t respond to emails or calls regarding help or issues with a property but will contact you 24/7 for money. Unfortunately I left the property a month from joining, paid all bills and rent and ...
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“Students Stay Away....”

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Aug 12,2019
Minithumbdown
By: 'Lauren'
Aug 12,2019
4 people found
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Students Stay Away. If I could give less than 1 star I would. Myself and my 4 other housemates went with enfields this year, to find a student house for our second year of university. over the 11 month period, we were treated as idiots, with all sorts ...
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“Lots of misinformation given before moving in......”

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Aug 07,2019
Minithumbdown
By: 'James'
Aug 07,2019
0 people found
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Lots of misinformation given before moving into the property, when given our notice I did inform them that some of the information we had been given was false so that the next tenants wouldn't have the same issue. On the agents doing their viewings I ...
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“Excellent...”

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Feb 22,2019
Minithumbup
By: 'Charlotte'
Feb 22,2019
0 people found
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Will helped me and my 4 other housemates find the perfect house for our final year. After struggling to find a house that met all our needs. Personally I feel like Will went above and beyond to help us even asking if we needed a third ...
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“Excellent Customer Experience...”

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Feb 18,2019
Minithumbup
By: 'Luis'
Feb 18,2019
0 people found
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excellent customer service, I feel very grateful for the care provided during my experience with Enfields Agency, I have been with other agencies in the past and the process has been very slow. But I highly recommend the Enfields Agency because I have had help ...
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Comment on agent fees
Excellent It is enough and most just, the fees that we have paid !!
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“Charming...”

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Feb 13,2019
Minithumbup
By: 'Daryl'
Feb 13,2019
0 people found
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Will was enthusiastic and on the ball from the start, and filled the whole group with excitement about the prospect of a new house, he answered every question expertly. And wore a smile on his face the entire time...
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Good
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“Judgemental bias....”

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Dec 16,2018
Minithumbdown
By: 'Harman'
Dec 16,2018
1 people found
this helpful
Had a problem with one of their tenanted properties and required them to refund from the owner expenses we had to make to help the owner in an emergency situation. Never did get back to us and appeared to just protect their customer instead of ...
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“Awful!!...”

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Aug 31,2018
Minithumbdown
By: 'Avoid!!!'
Aug 31,2018
1 people found
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Paid to move into a property declared a CCJ said it wouldn't be a problem took my money and told me 1 weeks before move in that landlord didn't accaept! Now homeless with a baby!...
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Comment on agent fees
Bad!!!
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“Excellent service...”

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Aug 29,2018
Minithumbup
By: 'Andy'
Aug 29,2018
0 people found
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Excellent company to do business with I would definitely work with them again, the staff are very friendly and the girls humour in the office make the branch stand out...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:49 AM 27/10/2017 by allAgents

Awards won by Enfields Estate Agents

Individual Branch Awards

Southampton, SO15


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