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    grace
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Properties for sale
Properties for rent
Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
this helpful
I recently rented a flat through Enfields and was taken through the process by Grace. From viewings, credit checks, contract etc, she was extremely professional but also very pleasant and polite to deal with. She is a credit To Enfields and I would recommend anyone searching for a property to pop in and have a chat to her....
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Comment on agent fees
I thought the fees were high but as a retired pensioner, everything today seems expensive to me.
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Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
Enfields has been looking after our buy-to-let flat for nearly 2 years now and we highly recommend their services. All the staff we deal with, especially Michael from property maintenance who we deal with on a regular basis, are always very attentive and go out of their way to help us and our tenant whenever any issues arise....
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Comment on agent fees
Highly recommend Enfield's service.
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Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
this helpful
Thank you too all the team at Holdenhurst Road who sucessfully sold my property very quickly. They were always very friendly and checked the progress of the sale at every stage, nothing I asked them to do was too much trouble. You operated as a Supreme Team!! and gave me a service that far exceeded all my expectations. AMAZING!!!! Thank you....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 18,2016
Minithumbup
By:
Oct 18,2016
2 people found
this helpful
Had a great experience with all staff at Enfield's Shirley branch, very professional, property was marketed really well and I was kept up to date with progress once I had accepted an offer. Also received good advice on my next property....
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Oct 18,2016
Minithumbup
By:
Oct 18,2016
1 people found
this helpful
Our experience with Enfields, especially Shaun Jordan was extremely positive. Our purchase for an investment property would possibly have failed if Shaun had not kept on top of everything. He was the ‘central hub' for all parties involved. He ensured that solicitors were chased and communicated well with both ourselves and the vendor who lived in America. Well done Shaun and thank you....
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Oct 13,2016
Minithumbup
By:
Oct 13,2016
1 people found
this helpful
We sold our house in August 2016 with Enfields, after getting 3 quotes from orher agents in Eastleigh felt Enfields were the most professional, honest and enthusiastic. throughout the process we were given honest feedback and advice, the house valuation was spot on and we had a full asking price offer within 3 weeks. Nikki, Jade and the team worked very hard to chase up the various solicitors up and estate agents up and down the chain to push things along and despite 6 houses in the chain we co...
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Comment on agent fees
Very competitively priced, worth every penny
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Oct 10,2016
Minithumbup
By:
Oct 10,2016
1 people found
this helpful
Bethany has been really helpful and went beyond the call of duty - offering to help me complete the paperwork. I would certainly recommend Enfields at the Lansdowne....
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Comment on agent fees
N/a
Was this helpful? Yes
Oct 07,2016
Minithumbup
By:
Oct 07,2016
1 people found
this helpful
Enthusiastic & proactive. Bethany arranged an open day which created great interest in the property which sold very quickly at £5000 more than the asking price, Jonathon kept us informed weekly & answered all queries promptly. Would have no hesitation to use them again....
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Comment on agent fees
competitive for service offered.
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Sep 27,2016
Minithumbdown
By:
Sep 27,2016
0 people found
this helpful
Absolutely shocked about how I was treated by a member of staff. I viewed a flat on 6th June 2015, was completely ignored by the estate agent Natasha, who whenever I asked a question either did not reply or said she was conducting this viewing as a favour to a colleague, so could not answer any questions. Natasha got nastier and more aggressive every time she spoke. In affect she told me I couldn't get the flat as the person viewing at the same time as me said he wanted it first. I left and went...
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Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
The feedback from the staff at the winton branch have been outstanding very responsive very responsible and conveyed themselves at a top level in their profession and because if that im giving them 5 stars...
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Comment on agent fees
Good
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Sep 14,2016
Minithumbup
By:
Sep 14,2016
0 people found
this helpful
I have found the team as a whole to be very good .As an experienced landlord with over 10years experience I have used most of the agents in Winton. Enfields comes out head and shoulders above the rest they compete effectively ,deal with landlords and the tenant in a professional manner and above all really try to do a good job. I would have no hesitation in recommending them to landlords and tenants alike ....
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Comment on agent fees
With regards to the fees I have found them to be fair in comparison .
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Sep 08,2016
Minithumbdown
By:
Sep 08,2016
0 people found
this helpful
Very unprofessional, lack of basic communication, very lazy approach to situations, obviously needs more professional training and development. Customer Service skills is exceptionally POOR! Go to someone else, if not a different agency. If I could put no stars, I would....
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Jun 06,2016
Minithumbdown
By:
Jun 06,2016
1 people found
this helpful
Enfields initially seemed like a good estate agent. They were quick and effective at arranging a viewing and getting the tenancy documents out to me. However, since I paid (!) and signed the agreement they have degenerated into a disorganised mess. Initially, they changed next door's utilities to my name - not only did I have to work out what on earth had happened, I then had to go and sort my own utilities out and to arrange transferring next door's back too. On top of this, the property does n...
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May 26,2016
Minithumbdown
By:
May 26,2016
1 people found
this helpful
Booked a viewing in Eastleigh with this agency. I asked for a day off to be able to go there from Winchester, and after a confirmation the same morning, one hour before the viewing ( I was at the train station and I had already bought train tickets) they called me saying Im sorry the viewing is canceled because someone has just rent the house and I'm not doing viewings anymore now. Well, I found it really rude and not a serious attitude for an agency. If i could give less than 1 star i wou...
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May 12,2016
Minithumbup
By:
May 12,2016
0 people found
this helpful
Hanna is a very helpful, pleasant girl who keeps us updated constantly with tenant details and progress of rental agreements. This is the second year we have dealt with her and everything has been fine....
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Comment on agent fees
Good
Was this helpful? Yes
May 09,2016
Minithumbdown
By:
May 09,2016
0 people found
this helpful
I do not recommend this agency for students, from what I've experienced and read here they take advantage of students and young people renting for the first time. We have had issues regarding housemates and were left with two people in a four bedroom house due to no fault of our own. When we first found a house we had a group of four people. We found a house and were pressured into paying a £222 non refundable 'admin fee' (that's £888 they've made from us) in order to take the house ...
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Comment on agent fees
Ridiculous.
Was this helpful? Yes
May 06,2016
Minithumbup
By:
May 06,2016
0 people found
this helpful
We are currently buying a flat through Enfields Oxford Street and they have matched our property criteria exactly. Sam has been especially helpful and has an excellent knowledge of the area which has really helped and nothing has been too much trouble for him. I would certainly recommend him and the team....
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Comment on agent fees
Not applicable
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Apr 26,2016
Minithumbup
By:
Apr 26,2016
1 people found
this helpful
I brought a property through Enfields in Oxford Street and the knowledge that Sam showed of the Ocean Village area was expectional. It was refreshing to have an agent who knew the area and the apartment blocks well and he actually gave an honest opinion compared to some agents that I viewed with before buying my property. I wouldn't hesitate in using Enfields again when buying another property in the City Centre and I would recommend people to use Sam when wanting to know further information abo...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 07,2016
Minithumbup
By:
Apr 07,2016
1 people found
this helpful
The team at Enfields have been extremely efficient in arranging a new tenant for my property after the first tenants were given notice following a property inspection which identified their failure to keep the property in good condition. Everybody has been very helpful. Queries and clarifications were dealt with by return and the new agreement was finalized swiftly and efficiently on line....
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Comment on agent fees
The fee level is very reasonable for the effective service provided
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Mar 30,2016
Minithumbup
By:
Mar 30,2016
1 people found
this helpful
Sam is absolutely a Star. Says things as they are, is very knowledgeable about the properties (You might know how rare that is!!), courteous and pleasant. I will definitely come back to Sam in the future....
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Mar 30,2016
Minithumbup
By:
Mar 30,2016
1 people found
this helpful
Cannot fault the service that I have had so far in the process of finding a tenant for my property. Would certainly recommend their assistance to others. Both Jack and Georgia that I have dealt with provided prompt and attentive support throughout the process....
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Comment on agent fees
Very competetive
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Mar 28,2016
Minithumbup
By:
Mar 28,2016
1 people found
this helpful
We are very satisfied with the service. All staff were helpful and friendly. Special thanks for Charlie, Sam and Shaun....
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Mar 25,2016
Minithumbup
By:
Mar 25,2016
1 people found
this helpful
Good service received from Enfields initially from Will then from Sam with all the viewings and then from Shaun at the conveyancing stage. Always acted promptly, kept me informed and friendly. Very pleased with the quality of the property details and photos. Didn't bully me but gave guidance and then let me make my own decisions. Enfields arranged quite a few viewings and I accepted an offer, exchanged contracts and completed all within 11 weeks from house going on the market....
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Comment on agent fees
good
Was this helpful? Yes
Mar 23,2016
Minithumbup
By:
Mar 23,2016
0 people found
this helpful
I chose Enfields on a whim as I was just passing and I'm glad I did. They were immediately friendly but not pushy. The communication from Sam was exceptional, always giving fair warning for viewings so we could warn our tenant and feedback. When the sale situation changed, they were supportive and I felt they were striving to get me the best deal possible. Would recommend and use again....
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Comment on agent fees
Very competitive fees
Was this helpful? Yes
Mar 19,2016
Minithumbup
By:
Mar 19,2016
1 people found
this helpful
I was extremely pleased with the service provided by the Enfields Estate agents (Southampton Oxford branch), and they provide full value for the fees they charge, which was very reasonable compared to other estate agents. Sam B was extremely helpful, friendly and professional when bringing potential buyers for viewing. Shaun, and Charlie were very prompt in responding to queries, and they truly made it a very pleasant experience. Will Piercy was honest and helpful throughout the 4 month pe...
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Comment on agent fees
Very competitive, and reasonable price when compared with other estate agents
Was this helpful? Yes
Mar 14,2016
Minithumbup
By:
Mar 14,2016
1 people found
this helpful
Over the past year we've viewed multiple properties with every agent in Southampton, however Enfields were in a class of their own, in particular Sam and Charlie. They were always punctual to the viewings, knowledgeable about the properties and patient with our questions and concerns. They are professional, smart and courteous. They always phoned before viewings to confirm access and bent over backwards to make a viewing possible. Sam and Charlie are the only agents who have actually listened ...
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Mar 14,2016
Minithumbup
By:
Mar 14,2016
1 people found
this helpful
I am certainly glad I instructed Enfields to sell my property. The team proved to be very helpful, hard working and professional at all times. They always kept me informed every step of the way and Shaun's input in particular was exemplary. I really can't praise Enfields highly enough and I have dealt with many Estate Agents during my working life....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 14,2016
Minithumbup
By:
Mar 14,2016
0 people found
this helpful
Very impressed from the moment I booked for viewings to the negotiations, interim communications and after sales service. Charlie was organised and professional during the negotiations. Shaun handled the after sales service brilliantly - certainly better than my own solicitors! Both staff are very knowledgeable and professional - a huge credit to the company. Thank you for a great service and wish you all the best for the future....
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Comment on agent fees
Not applicable as I was the buyer in this instance. So very good value for money for me!
Was this helpful? Yes
Mar 13,2016
Minithumbup
By:
Mar 13,2016
1 people found
this helpful
I found Shaun always easy to get hold of when i needed. He was professional and pleasant to deal with also. Most importantly for me, he was always keen and helpful to find solutions to any problems that came up. On one occasion he even found out some information for me we needed even though it wasn't really his responsibility to do so. This extra service helped us out a lot. All the agents i met during this process displayed good professionalism and competence which is reassuring when dealing ...
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Comment on agent fees
good
Was this helpful? Yes
Mar 11,2016
Minithumbup
By:
Mar 11,2016
0 people found
this helpful
I've been really impressed with Enfields. They found me a tenant quickly, I was kept up to date, and the process of signing tenancy contracts was so slick being online. They always respond quickly to emails and I never have to chase a response. Fantastic service, thanks!!...
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Comment on agent fees
Good
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
37 1 13 22 76 1 34 1 7 9

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Agent Fees

No fees set.
Last updated at 9:38 AM 27/01/2016 by Jack Rees

Complaints Procedure

No procedure set.
Last updated at 9:38 AM 27/01/2016 by Jack Rees

Firm rankings



Bournemouth
56 Holdenhurst Road, Bournemouth BH8 8AQ
(8)
Office 2
3 West End Road Bitterne, Southampton SO18 6TE
(0)
Office 3
13 Market Street, Eastleigh SO50 5RH
(4)
show all branches (7)
Office 6
4 Brunel Way Segensworth East, Fareham PO15 5TX
(0)
Southampton
46 Oxford Street, Southampton SO14 3DP
(55)
Southampton Shirley Road
347 Shirley Road, Southampton SO15 3JD
(48)
Winton
383 Wimborne Road, Bournemouth BH9 2AQ
(54)

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