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66 Main Street
NG12 3EN
01949 81714

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May 22,2017
By: 'Barry Humphrey'
May 22,2017
7 people found
this helpful
Encore Estates are a company that would rather go legal on you than go through reasonable efforts to resolve issues. One reminder email, which often get recognised as spam and they're straight off to JB Leitch. Then any attempts to contact them receive the same its in the hands of our solicitors response. I am a customer of theirs (albeit enforced) and they make no attempt to build a good relationship...
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By: Johanna
Aug 30, 2017
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How interesting that I am experiencing the same detached contact from Encore Estate Management for my property in Cambridge. Add to their immediate procedure to 'go-legal' and emails that go to the SPAM box, I live in a very remote part of Australia without postal or internet service or at best, very unpredictable access which takes hours to access or upload. Additionally, huge frustrations with my UK Bank and hours of phone time incurred attempting to set up online payments to Encore - stil ...
Mar 21,2014
By: 'Keith Simpson'
Mar 21,2014
1 people found
this helpful
We have had a successful and improving relationship with Encore who have managed and reduced our annual budget well over the last few years. There are no perfect companies operating in this area of activity and my view is that Encore are as professional as any operating in the sector....
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Sep 07,2013
Sep 07,2013
14 people found
this helpful
Encore estate management decided to send me paperless bills, it means that they charged my service fees in advance by email, as their convenience. I received only a payment reminder from them as the initial went to my spam box and only got it at the end of the month when my quarantaine software popped it for me to accept or discard. Their online payment facilities have not worked for months so I had to pop at my branch and pay. despite all this, my payment was made within their stated deadline. ...
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