Empire estates
2.3/5, 9 reviews
44% recommended
100% lettings valuation accuracy
75% lettings fee satisfaction
Empire Estates an independent estate agent offering both commercial and residential property services to cater for your every need. With Empire Estates you are guaranteed a personal service that is both friendly and professional. show more Empire Estates an independent estate agent offering both commercial and residential property services to cater for your every need. With Empire Estates you are guaranteed a personal service that is both friendly and professional.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 100% 75% £1,750 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 2 3 2 0 0 0 0 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Detailed market study and comparable pricing, Engagement with multiple buyers, Great follow up and communication. Overall a positive experience...”

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Feb 06,2019
Minithumbup
By: 'Great Experience with Empire'
Feb 06,2019
2 people found
this helpful
Empire Estates has managed my family property for over 15 years with great service, attention to detail and has been efficient in fixing any issues that emerge with the home. My Managers, Kashif and Ishrat truly care about their clients and always treated us as family ...
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Comment on agent fees
Good
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“Really good estate agency. Only positive things to say....”

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Apr 10,2018
Minithumbup
By: 'ROSE MARIE'
Apr 10,2018
5 people found
this helpful
I recommend them. Really professional and hard working people. Ionly have positive things to say. They are the best agency in the world !!...
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Comment on agent fees
Good
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“I really don't have time to be moving but doing ......”

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Nov 05,2017
Minithumbdown
By: 'NeverAgain'
Nov 05,2017
1 people found
this helpful
I really don't have time to be moving but doing so because I refuse to deal with empire estate any longer. They are very quick to make contact when they need you to sign a paper but do not know nor care you exist when ...
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“worst estate agents ever..no communication or support after contract ......”

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Nov 02,2017
Minithumbdown
By: 'GU'
Nov 02,2017
0 people found
this helpful
worst estate agents ever..no communication or support after contract is signed... without heating for month ...will be moving out asap, please avoid them at any cost. not worth single star.......
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“they don't care about tenants at all,only care about ......”

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Aug 24,2017
Minithumbdown
By: 'ada'
Aug 24,2017
0 people found
this helpful
they don't care about tenants at all,only care about money once they get money and documents don't care anymore about tenants,on viewing they saying this stays this stays and when I moved in flat was almost empty, unbelievable liars people don't use this ...
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Comment on agent fees
bad
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“They are friendly, a nice team, always contactable, very responsive ......”

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Oct 20,2016
Minithumbup
By: 'GuiseppeDiMatteo'
Oct 20,2016
7 people found
this helpful
They are friendly, a nice team, always contactable, very responsive to any maintenance requests. Good, Good, Good 10+ Stars!. I reccomend them....
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Comment on agent fees
Fees are reasonable, they dont charge the tenants on renewals
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“I would advise anyone to stay well clear of this ......”

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Sep 12,2013
Minithumbdown
By: 'Jenny'
Sep 12,2013
2 people found
this helpful
I would advise anyone to stay well clear of this estate agent! They are incapable of sticking to their word, they promised that we would be able to move in to the property on the 9th this has gone back and back for a number ...
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What agent could do to change your mind?
The agent could have been polite and included me in basic information rather than ignoring my emails or replying selectively without addressing my worries. The agent could have stuck to their word and agreements (that were made in writing) The agent could have avoided committing illegal actions by notifying the tenants when visits were made an providing the landlords details
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“they sold my house, it was on with camerons stiff ......”

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Dec 10,2012
Minithumbup
By: 'tommygillroy'
Dec 10,2012
8 people found
this helpful
they sold my house, it was on with camerons stiff and others, they all struggled to even get viewers, exept empire, the had a few viewers and in the end they sold it....
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“Dealing with empire was an incredibly horrendous letting experience. During ......”

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Aug 08,2012
Minithumbdown
By: 'Displeased tenant'
Aug 08,2012
3 people found
this helpful
Dealing with empire was an incredibly horrendous letting experience. During my 9 months living at one of their properties, we had mice, constant mold, the shower wall fell through, constant problems with hot water and plumbing. Empire would always say they would contact the landlord, but ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Empire estates

Individual Branch Awards


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