Empire Chase Limited
4.9/5, 225 reviews
99% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
We are an upmarket real estate agency with a large portfolio of brand new apartments and finer homes in Harrow, Wembley and surrounding areas.Our expertise in the property market covers build to rent, PRS, bulk lettings, sales, property management, block management, asset management and interior designing. We provide comprehensive ... show more We are an upmarket real estate agency with a large portfolio of brand new apartments and finer homes in Harrow, Wembley and surrounding areas.

Our expertise in the property market covers build to rent, PRS, bulk lettings, sales, property management, block management, asset management and interior designing.

We provide comprehensive services to corporate landlords, buy-to-let individual landlords, tenants and property buyers.
Empire Chase: Estate Agent in London, UK, Specialise in properties for Sale, Rentals and New Homes

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £25,000 £490,000
Lettings 96% 98% £850 £2,270
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 0 156 2 2 0 1 0 16 0
Areas covered
  • HA1
  • HA4
  • HA2
  • HA3
  • HA5
  • HA7
  • HA8
  • HA9
  • HA0
  • NW9
  • NW10
Address

14 Peterborough Road
Harrow
Greater London
HA1 2BQ
0208 4227722

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NALS TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Latest Properties

No Properties

“Naz and Rasheda of Empire Chase have been excellent throughout ......”

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Aug 31,2015
Minithumbup
Naz
Rasheda
By: 'Anon'
Aug 31,2015
0 people found
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Naz and Rasheda of Empire Chase have been excellent throughout the letting process which has been seamless and entirely stress free. They were very accommodating when I wanted to arrange to view the property I am currently letting and extremely professional and very friendly throughout....
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Comment on agent fees
The fees were very reasonable compared to agents I have previously used.
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“I am UK expat and I need a letting agent ......”

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Aug 30,2015
Minithumbup
Naz
By: 'Surenthar'
Aug 30,2015
0 people found
this helpful
I am UK expat and I need a letting agent to take care of my property and cover all aspect of letting. Empire Chase was who I needed. They are local and available all the time and happy to help. They easily found a tenant ...
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Comment on agent fees
The fees are very resonable and comptetive for the area and market
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“Naz and the team at Empire Chase were completely brilliant. ......”

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Aug 25,2015
Minithumbup
Naz
Rasheda
By: 'Gina & Pras'
Aug 25,2015
0 people found
this helpful
Naz and the team at Empire Chase were completely brilliant. Naz is honest, hard working and you really feel like he wants to get the best results for you. Genuine pleasure to work with, which is unusual for an estate agent. Can't recommend Empire Chase ...
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Comment on agent fees
Very reasonable
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“I'm a UK expat living on the other side of ......”

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Aug 23,2015
Minithumbup
Naz
Rasheda
By: 'Sherif Muhtaseb'
Aug 23,2015
0 people found
this helpful
I'm a UK expat living on the other side of the world and so when I bought the property I was looking for local agent who could manage it all from A-Z at a reasonable cost. So far Empire Chase have not disappointed ....perspective tenants ...
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Comment on agent fees
I find the fees to be very competitive when compared to other agents in the market.
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“We have been extremely pleased with the service received. The ......”

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Aug 23,2015
Minithumbup
Naz
By: 'P Gudka'
Aug 23,2015
0 people found
this helpful
We have been extremely pleased with the service received. The tenant was found within a few days of the property coming on the market and the agents have dealt with the arrival of furniture and minor adjustments very efficiently. Would highly recommend them....
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Comment on agent fees
Fees are fair based on other local agents.
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“Hassle free handling - Very friendly and pleasant staff. Excellent ......”

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Jun 09,2015
Minithumbup
Naz
By: 'Fabienne'
Jun 09,2015
0 people found
this helpful
Hassle free handling - Very friendly and pleasant staff. Excellent follow up and availability for questions per email or on mobile. Highly recommended!...
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“From when I first decided to take a look at ......”

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May 08,2015
Minithumbup
Naz
By: 'Stefan'
May 08,2015
0 people found
this helpful
From when I first decided to take a look at the apartment, all the way to the point of moving in and ongoing service, Naz and Empire Chase have been absolutely fantastic. He took time from his personal life and met up with me and ...
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“Empire Chase is a great firm of estate agents. Naz ......”

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May 04,2015
Minithumbup
Naz
By: 'Jesika V'
May 04,2015
0 people found
this helpful
Empire Chase is a great firm of estate agents. Naz has managed my property for a number of years and he has done an exceptional job. Naz is very professional and has kept in touch with me throughout the tenancy. Highly recommended!...
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“We overall had a very positive experience with this agent. ......”

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Apr 19,2015
Minithumbup
Naz
By: 'Fil S'
Apr 19,2015
0 people found
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We overall had a very positive experience with this agent. They were very approachable at all times, responding in time, played an active role in facilitating the rent negotiations and are so far looking after us as tenants....
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“It was a pleasure working with Naz and the team ......”

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Apr 15,2015
Minithumbup
Naz
By: 'Charlotte Lewis'
Apr 15,2015
0 people found
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It was a pleasure working with Naz and the team at Empire Chase, I would like to thank them on the reliable and brilliant service throughout. I am very grateful of this and happy to recommend them as I will certainly be using them again ...
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“I rented a 3 bedroom flat for 2 years with empire chase. ......”

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Apr 15,2015
Minithumbup
Naz
By: 'Amy'
Apr 15,2015
0 people found
this helpful
I rented a 3 bedroom flat for 2 years with empire chase. Moving into the property was made very easy and a move in date made to suit us. During the two year we did encounter problems with our boiler, when we phoned naz he was more ...
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“Excellent service in managing the property. Available and responds quickly ......”

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Apr 13,2015
Minithumbup
Naz
By: 'RS'
Apr 13,2015
0 people found
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Excellent service in managing the property. Available and responds quickly to questions. Interviewed and found tenants. Manages all interactions with the tenants. Does checks on the apartment. No problems with the tenants. Smooth service....
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“Naz has been professional and shown due care and attention ......”

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Apr 13,2015
Minithumbup
Naz
By: 'John Ng'
Apr 13,2015
0 people found
this helpful
Naz has been professional and shown due care and attention in selecting our tenants, taking into account our requests and advising carefully thereon. He showed real enthusiasm and dedication in providing his service. His approach helps build a good rapport and we enjoyed working with ...
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Comment on agent fees
His fees were quite competitive and fair.
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“Mr Nizar, has provided me a fantastic service and continues ......”

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Apr 13,2015
Minithumbup
Naz
By: 'Erika Khokhani'
Apr 13,2015
0 people found
this helpful
Mr Nizar, has provided me a fantastic service and continues to do so. Over the years, I have worked with many estate agents but I have not met many agents who are pleased to assist above and beyond what they are financially rewarded to do ...
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Comment on agent fees
Extremely good.
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“We have worked with Naz at Empire Chase on many ......”

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Mar 23,2015
Minithumbup
Naz
By: 'LOUISE PINTO'
Mar 23,2015
0 people found
this helpful
We have worked with Naz at Empire Chase on many occasions. Each time he has been polite and friendly and is quick to respond to emails and messages which is important when decisions have to be made whilst we are working on site. We have ...
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“I would like to thank Naz Nizar for an excellent ......”

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Jan 03,2015
Minithumbup
Naz
By: 'Bob'
Jan 03,2015
0 people found
this helpful
I would like to thank Naz Nizar for an excellent service he offered through my rental. He was always punctual with everything and always was ready to help without any hesitation or delay....
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“The agent seems to be sincere although I had to ......”

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Dec 19,2014
Minithumbup
By: 'Sayem'
Dec 19,2014
0 people found
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The agent seems to be sincere although I had to suffer in the letting process due to not having the clear information that when I can move to the property....
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“Naz has always been very helpful, polite and attentive to ......”

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Dec 16,2014
Minithumbup
Naz
By: 'Monica'
Dec 16,2014
0 people found
this helpful
Naz has always been very helpful, polite and attentive to all our requirements as landlady/landlord. He has exceeded our expectations and been a pleasure to deal with. I wouldn't hesitate to recommend him to others looking to let their properties and in fact I ...
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“I am very happy about this agency because they were ......”

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Dec 16,2014
Minithumbup
Naz
By: 'Demir'
Dec 16,2014
0 people found
this helpful
I am very happy about this agency because they were very rustworthy, quick with paper work, infformative, helpful, quick responses....
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“I used Empire Chase for letting out my property in ......”

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Dec 16,2014
Minithumbup
Naz
By: 'AD'
Dec 16,2014
0 people found
this helpful
I used Empire Chase for letting out my property in London.I have found him to be very reliable and honest unlike other estate agents. Naz, was always friendly and professional at all times. He would answer and return my calls very promptly. As I ...
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“First class service from this agency and Naz.A very ......”

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Dec 15,2014
Minithumbup
Naz
By: 'Jennifer'
Dec 15,2014
0 people found
this helpful
First class service from this agency and Naz. A very easy move in with contracts etc. Negotiated to our budget for our move in fee. If we have a problem with anything we know we can ask for help from Naz and he will deliver....
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Comment on agent fees
Great fees, negotiated with our budget.
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“Dealing with Naz is always a great pleasure, Naz is ......”

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Dec 15,2014
Minithumbup
Naz
Naz
By: 'Ms Patel'
Dec 15,2014
0 people found
this helpful
Dealing with Naz is always a great pleasure, Naz is very professional and gets things done straight away. The first agent company that we are actually happy to work with. Always caters for our needs. Keep up the excellent work....
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“We are very satisfied with the service provided by Naz ......”

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Dec 08,2014
Minithumbup
Naz
By: 'Kamilla & William'
Dec 08,2014
0 people found
this helpful
We are very satisfied with the service provided by Naz at Empire Chase. Naz is very professional and we appreciate the fact he makes himself available at anytime, dealing with any issue promptly. His friendly approach and way to work, makes it very pleasing to ...
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“Naz was absolutely excellent from the beginning, he helped me ......”

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Nov 28,2014
Minithumbup
Naz
By: 'Alejandra'
Nov 28,2014
0 people found
this helpful
Naz was absolutely excellent from the beginning, he helped me quickly to find a great place to live. It was a smooth and easy move and all thank you to Empire chase and Naz. Since the moment I contacted him to arrange a viewing he ...
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“I am very satisfied with the service of Empire Chase. ......”

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Nov 09,2014
Minithumbup
Naz
By: 'Zoi'
Nov 09,2014
0 people found
this helpful
I am very satisfied with the service of Empire Chase. Naz is any time available to help if any problem arise. He is kind and always do his best in order to satisfy us. I am very happy that he is my apartments agent....
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“We have had excellent service from Empire Chase, very professional ......”

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Nov 05,2014
Minithumbup
Naz
By: 'Naz Nizar'
Nov 05,2014
0 people found
this helpful
We have had excellent service from Empire Chase, very professional and very good. He checked the property and made suggestions that would be better for the tenant....
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Comment on agent fees
I think both parties were satisfied..the landlord and the tenant.
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“Naz has given us a professional service from start to ......”

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Nov 05,2014
Minithumbup
Naz
By: 'Wembley'
Nov 05,2014
0 people found
this helpful
Naz has given us a professional service from start to finish, he also found suitable tenants in a timely manner I would use them again as the service is excellent....
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“I would like to appreciate the proactive support provided by ......”

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Nov 05,2014
Minithumbup
By: 'Kusum'
Nov 05,2014
0 people found
this helpful
I would like to appreciate the proactive support provided by Naz to help me in renting my property. He was very communicative and kept me in the know how when he was dealing with any prospective tenants and ensured that I was comfortable. He behaved ...
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“The Apartment management and letting procedure was excellently managed by ......”

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Oct 31,2014
Minithumbup
Naz
Naz
By: 'Mahesh Seewodhary'
Oct 31,2014
0 people found
this helpful
The Apartment management and letting procedure was excellently managed by Naz. We are pleased with the whole procedure of the letting and mangement process right form the outset and afterwards. Naz provided clear explanation of each step , and found us a suitable tenant in a ...
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Comment on agent fees
This is very reasonable
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“I live in Manchester and i have been a landladyFor 20 ......”

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Oct 14,2014
Minithumbup
Naz
By: 'Saiqa Qureshi'
Oct 14,2014
0 people found
this helpful
I live in Manchester and i have been a landlady For 20 years. Naz is the best letting/management Agent i have ever come across. Estate agents Should take a leaf out of his book! I have no stress he deals with everything! Thank you naz ...
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Staff picture Naz
(172)
Staff picture Justyna
(14)
picture is hidden Natasha
No image available Rasheda
(8)
No image available Daniel
(0)

Tenant Fees

NO ADMIN FEE

Tenancy Information

Relevant letting fees and tenant protection information
As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments

Before the tenancy starts (payable to Empire Chase Estate Agent 'The Agent')
Holding Deposit:1 week's rent
Deposit:5 weeks' rent

During the tenancy (payable to the Agent)

For English properties:

Changes to the tenancy agreement: None
Payment of interest for the late payment of rent at a rate of 3%
Charge for the reasonably incurred costs for the loss of keys/security devices: £70 labour plus the key cost and any cost related to a fob
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable
- Utilities - gas, electricity, water
- Communications - telephone and broadband
- Installation of cable/satellite
- Subscription to cable/satellite supplier
- Television licence
- Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Empire Chase Estate Agentis a member of Safe Agents Client Money Protection (Previously know as NALS) which is a client money protection scheme, and also a member of The Property Ombudsman which is a redress scheme.
Last updated at 19/07/2019, 11:12 AM by The management
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

If you feel that we haven't put things right after your initial contact, you can make a formal complaint via post or telephone on the below contact details.

The Manager,
Empire Chase,
14 Peterborough Road,
Harrow,
HA1 2BQ
Tel 0208 4227722

We will then send you an acknowledgement within 5 working days to confirm we have received your complaint and one of our senior managers will investigate your complaint and respond to you within 14 working days.

If you remain dissatisfied, you can refer the complaint to the Property Ombudsman whose details can be found at www.tpos.co.uk
Last updated at 11:58 AM 01/10/2018 by Naz Nizar

Awards won by Empire Chase Limited

Individual Branch Awards

Harrow, HA1


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Empire Chase Limited