Empire Chase Limited
4.9/5, 204 reviews
100% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
We are an upmarket real estate agency with a large portfolio of brand new apartments and finer homes in Harrow, Wembley and surrounding areas.Our expertise in the property market covers build to rent, PRS, bulk lettings, sales, property management, block management, asset management and interior designing. We provide comprehensive ... show more We are an upmarket real estate agency with a large portfolio of brand new apartments and finer homes in Harrow, Wembley and surrounding areas.

Our expertise in the property market covers build to rent, PRS, bulk lettings, sales, property management, block management, asset management and interior designing.

We provide comprehensive services to corporate landlords, buy-to-let individual landlords, tenants and property buyers.
Empire Chase: Estate Agent in London, UK, Specialise in properties for Sale, Rentals and New Homes

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £25,000 £490,000
Lettings 96% 97% £850 £2,270
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 0 137 1 2 0 1 0 15 0
Areas covered
  • HA1
  • HA4
  • HA2
  • HA3
  • HA5
  • HA7
  • HA8
  • HA9
  • HA0
  • NW9
  • NW10
Address

14 Peterborough Road
Harrow
Greater London
HA1 2BQ
0208 4227722

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NALS TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Latest Properties

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“Naz, is a pleasure to work with. He has excellent ......”

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Nov 27,2015
Minithumbup
Naz
By: 'Joanna'
Nov 27,2015
1 people found
this helpful
Naz, is a pleasure to work with. He has excellent local knowledge and is very service oriented to tenant and landlord alike...
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“I was very pleased with the service provided by Empire ......”

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Oct 16,2015
Minithumbup
Naz
By: 'Maria'
Oct 16,2015
0 people found
this helpful
I was very pleased with the service provided by Empire Chase and was very satisfied by the quick response from Naz and his willingness to help. If I have to be entirely honest in the beginning I was having doubts as I do not trust ...
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“We are a property management company and recently we worked ......”

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Oct 09,2015
Minithumbup
Naz
By: 'Mimoza RPS'
Oct 09,2015
0 people found
this helpful
We are a property management company and recently we worked with Empire Chase to secure new tenants for one of the properties we manage. We were very pleased and impressed with the service provided from Naz. From the very first day we could tell he ...
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“From start to finish with letting and selling our property, ......”

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Sep 17,2015
Minithumbup
Naz
By: 'S. Trivedi'
Sep 17,2015
0 people found
this helpful
From start to finish with letting and selling our property, Empire Chase were extremely helpful and meticulous with the transactions involved. I would thoroughly recommend using their services for any aspect of real estates....
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“From start to finish with letting and selling our property, ......”

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Sep 17,2015
Minithumbup
Naz
By: 'S. Trivedi'
Sep 17,2015
0 people found
this helpful
From start to finish with letting and selling our property, Empire Chase were extremely helpful and meticulous with the transactions involved. I would thoroughly recommend using their services for any aspect of real estates....
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“Naz has been quite helpful and adviced me well on ......”

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Sep 14,2015
Minithumbup
Naz
Rasheda
By: 'C. Koley'
Sep 14,2015
0 people found
this helpful
Naz has been quite helpful and adviced me well on furnishings, hire price etc. He seemed quite honest and did exactly what he had promised to do. He also found a tenant very quickly and within a few days the tenant had moved in. Rasheda ...
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Comment on agent fees
Reasonable
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“Excellent first hand experience. Could close my house hunting in ......”

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Sep 03,2015
Minithumbup
Naz
By: 'Malay'
Sep 03,2015
0 people found
this helpful
Excellent first hand experience. Could close my house hunting in one day. But they need to be little proactive. Nice experience overall....
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“I found Naz to be very helpful in all aspects ......”

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Sep 02,2015
Minithumbup
Naz
By: 'Mrs Ahluwalia'
Sep 02,2015
0 people found
this helpful
I found Naz to be very helpful in all aspects of our property management requirements. He took time to listen to who we wanted in terms of the client and rent value and helped with aspects of furnishing and client management when the tenant wanted ...
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“Naz was fantastic. He helped us through the whole process ......”

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Aug 31,2015
Minithumbup
Naz
By: 'Elspeth'
Aug 31,2015
0 people found
this helpful
Naz was fantastic. He helped us through the whole process of letting our flat. Naz put us in touch with people to fit the blinds and people to furnish the flat - and all the time being the other end of the phone if we ...
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Comment on agent fees
Naz told us we would get 1,500 roughly. However, other people told us we could get more. This didn't happen and I was happy to get 1,500 a month and have someone move in immediately than wait longer for a higher rent.
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“Naz and Rasheda of Empire Chase have been excellent throughout ......”

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Aug 31,2015
Minithumbup
Naz
Rasheda
By: 'Anon'
Aug 31,2015
0 people found
this helpful
Naz and Rasheda of Empire Chase have been excellent throughout the letting process which has been seamless and entirely stress free. They were very accommodating when I wanted to arrange to view the property I am currently letting and extremely professional and very friendly throughout....
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Comment on agent fees
The fees were very reasonable compared to agents I have previously used.
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“I am UK expat and I need a letting agent ......”

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Aug 30,2015
Minithumbup
Naz
By: 'Surenthar'
Aug 30,2015
0 people found
this helpful
I am UK expat and I need a letting agent to take care of my property and cover all aspect of letting. Empire Chase was who I needed. They are local and available all the time and happy to help. They easily found a tenant ...
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Comment on agent fees
The fees are very resonable and comptetive for the area and market
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“Naz and the team at Empire Chase were completely brilliant. ......”

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Aug 25,2015
Minithumbup
Naz
Rasheda
By: 'Gina & Pras'
Aug 25,2015
0 people found
this helpful
Naz and the team at Empire Chase were completely brilliant. Naz is honest, hard working and you really feel like he wants to get the best results for you. Genuine pleasure to work with, which is unusual for an estate agent. Can't recommend Empire Chase ...
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Comment on agent fees
Very reasonable
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“I'm a UK expat living on the other side of ......”

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Aug 23,2015
Minithumbup
Naz
Rasheda
By: 'Sherif Muhtaseb'
Aug 23,2015
0 people found
this helpful
I'm a UK expat living on the other side of the world and so when I bought the property I was looking for local agent who could manage it all from A-Z at a reasonable cost. So far Empire Chase have not disappointed ....perspective tenants ...
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Comment on agent fees
I find the fees to be very competitive when compared to other agents in the market.
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“We have been extremely pleased with the service received. The ......”

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Aug 23,2015
Minithumbup
Naz
By: 'P Gudka'
Aug 23,2015
0 people found
this helpful
We have been extremely pleased with the service received. The tenant was found within a few days of the property coming on the market and the agents have dealt with the arrival of furniture and minor adjustments very efficiently. Would highly recommend them....
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Comment on agent fees
Fees are fair based on other local agents.
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“Hassle free handling - Very friendly and pleasant staff. Excellent ......”

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Jun 09,2015
Minithumbup
Naz
By: 'Fabienne'
Jun 09,2015
0 people found
this helpful
Hassle free handling - Very friendly and pleasant staff. Excellent follow up and availability for questions per email or on mobile. Highly recommended!...
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“From when I first decided to take a look at ......”

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May 08,2015
Minithumbup
Naz
By: 'Stefan'
May 08,2015
0 people found
this helpful
From when I first decided to take a look at the apartment, all the way to the point of moving in and ongoing service, Naz and Empire Chase have been absolutely fantastic. He took time from his personal life and met up with me and ...
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“Empire Chase is a great firm of estate agents. Naz ......”

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May 04,2015
Minithumbup
Naz
By: 'Jesika V'
May 04,2015
0 people found
this helpful
Empire Chase is a great firm of estate agents. Naz has managed my property for a number of years and he has done an exceptional job. Naz is very professional and has kept in touch with me throughout the tenancy. Highly recommended!...
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“We overall had a very positive experience with this agent. ......”

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Apr 19,2015
Minithumbup
Naz
By: 'Fil S'
Apr 19,2015
0 people found
this helpful
We overall had a very positive experience with this agent. They were very approachable at all times, responding in time, played an active role in facilitating the rent negotiations and are so far looking after us as tenants....
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“It was a pleasure working with Naz and the team ......”

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Apr 15,2015
Minithumbup
Naz
By: 'Charlotte Lewis'
Apr 15,2015
0 people found
this helpful
It was a pleasure working with Naz and the team at Empire Chase, I would like to thank them on the reliable and brilliant service throughout. I am very grateful of this and happy to recommend them as I will certainly be using them again ...
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“I rented a 3 bedroom flat for 2 years with empire chase. ......”

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Apr 15,2015
Minithumbup
Naz
By: 'Amy'
Apr 15,2015
0 people found
this helpful
I rented a 3 bedroom flat for 2 years with empire chase. Moving into the property was made very easy and a move in date made to suit us. During the two year we did encounter problems with our boiler, when we phoned naz he was more ...
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“Excellent service in managing the property. Available and responds quickly ......”

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Apr 13,2015
Minithumbup
Naz
By: 'RS'
Apr 13,2015
0 people found
this helpful
Excellent service in managing the property. Available and responds quickly to questions. Interviewed and found tenants. Manages all interactions with the tenants. Does checks on the apartment. No problems with the tenants. Smooth service....
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“Naz has been professional and shown due care and attention ......”

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Apr 13,2015
Minithumbup
Naz
By: 'John Ng'
Apr 13,2015
0 people found
this helpful
Naz has been professional and shown due care and attention in selecting our tenants, taking into account our requests and advising carefully thereon. He showed real enthusiasm and dedication in providing his service. His approach helps build a good rapport and we enjoyed working with ...
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Comment on agent fees
His fees were quite competitive and fair.
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“Mr Nizar, has provided me a fantastic service and continues ......”

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Apr 13,2015
Minithumbup
Naz
By: 'Erika Khokhani'
Apr 13,2015
0 people found
this helpful
Mr Nizar, has provided me a fantastic service and continues to do so. Over the years, I have worked with many estate agents but I have not met many agents who are pleased to assist above and beyond what they are financially rewarded to do ...
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Comment on agent fees
Extremely good.
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“We have worked with Naz at Empire Chase on many ......”

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Mar 23,2015
Minithumbup
Naz
By: 'LOUISE PINTO'
Mar 23,2015
0 people found
this helpful
We have worked with Naz at Empire Chase on many occasions. Each time he has been polite and friendly and is quick to respond to emails and messages which is important when decisions have to be made whilst we are working on site. We have ...
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“I would like to thank Naz Nizar for an excellent ......”

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Jan 03,2015
Minithumbup
Naz
By: 'Bob'
Jan 03,2015
0 people found
this helpful
I would like to thank Naz Nizar for an excellent service he offered through my rental. He was always punctual with everything and always was ready to help without any hesitation or delay....
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“The agent seems to be sincere although I had to ......”

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Dec 19,2014
Minithumbup
By: 'Sayem'
Dec 19,2014
0 people found
this helpful
The agent seems to be sincere although I had to suffer in the letting process due to not having the clear information that when I can move to the property....
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“Naz has always been very helpful, polite and attentive to ......”

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Dec 16,2014
Minithumbup
Naz
By: 'Monica'
Dec 16,2014
0 people found
this helpful
Naz has always been very helpful, polite and attentive to all our requirements as landlady/landlord. He has exceeded our expectations and been a pleasure to deal with. I wouldn't hesitate to recommend him to others looking to let their properties and in fact I ...
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“I am very happy about this agency because they were ......”

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Dec 16,2014
Minithumbup
Naz
By: 'Demir'
Dec 16,2014
0 people found
this helpful
I am very happy about this agency because they were very rustworthy, quick with paper work, infformative, helpful, quick responses....
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“I used Empire Chase for letting out my property in ......”

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Dec 16,2014
Minithumbup
Naz
By: 'AD'
Dec 16,2014
0 people found
this helpful
I used Empire Chase for letting out my property in London.I have found him to be very reliable and honest unlike other estate agents. Naz, was always friendly and professional at all times. He would answer and return my calls very promptly. As I ...
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“First class service from this agency and Naz.A very ......”

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Dec 15,2014
Minithumbup
Naz
By: 'Jennifer'
Dec 15,2014
0 people found
this helpful
First class service from this agency and Naz. A very easy move in with contracts etc. Negotiated to our budget for our move in fee. If we have a problem with anything we know we can ask for help from Naz and he will deliver....
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Comment on agent fees
Great fees, negotiated with our budget.
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Staff picture Naz
(157)
Staff picture Justyna
(10)
No image available Rasheda
(8)
picture is hidden Natasha
No image available Daniel
(0)

Tenant Fees

NO ADMIN FEE

Tenancy Information

Relevant letting fees and tenant protection information
As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments

Before the tenancy starts (payable to Empire Chase Estate Agent 'The Agent')
Holding Deposit:1 week's rent
Deposit:5 weeks' rent

During the tenancy (payable to the Agent)

For English properties:

Changes to the tenancy agreement: None
Payment of interest for the late payment of rent at a rate of 3%
Charge for the reasonably incurred costs for the loss of keys/security devices: £70 labour plus the key cost and any cost related to a fob
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable
- Utilities - gas, electricity, water
- Communications - telephone and broadband
- Installation of cable/satellite
- Subscription to cable/satellite supplier
- Television licence
- Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Empire Chase Estate Agentis a member of Safe Agents Client Money Protection (Previously know as NALS) which is a client money protection scheme, and also a member of The Property Ombudsman which is a redress scheme.
Last updated at 19/07/2019, 11:12 AM by The management
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

If you feel that we haven't put things right after your initial contact, you can make a formal complaint via post or telephone on the below contact details.

The Manager,
Empire Chase,
14 Peterborough Road,
Harrow,
HA1 2BQ
Tel 0208 4227722

We will then send you an acknowledgement within 5 working days to confirm we have received your complaint and one of our senior managers will investigate your complaint and respond to you within 14 working days.

If you remain dissatisfied, you can refer the complaint to the Property Ombudsman whose details can be found at www.tpos.co.uk
Last updated at 11:58 AM 01/10/2018 by Naz Nizar

Awards won by Empire Chase Limited

Individual Branch Awards

Harrow, HA1


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Empire Chase Limited