Empire Chase Limited
4.9/5, 204 reviews
100% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
We are an upmarket real estate agency with a large portfolio of brand new apartments and finer homes in Harrow, Wembley and surrounding areas.Our expertise in the property market covers build to rent, PRS, bulk lettings, sales, property management, block management, asset management and interior designing. We provide comprehensive ... show more We are an upmarket real estate agency with a large portfolio of brand new apartments and finer homes in Harrow, Wembley and surrounding areas.

Our expertise in the property market covers build to rent, PRS, bulk lettings, sales, property management, block management, asset management and interior designing.

We provide comprehensive services to corporate landlords, buy-to-let individual landlords, tenants and property buyers.
Empire Chase: Estate Agent in London, UK, Specialise in properties for Sale, Rentals and New Homes

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £25,000 £490,000
Lettings 96% 97% £850 £2,270
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 0 137 1 2 0 1 0 15 0
Areas covered
  • HA1
  • HA4
  • HA2
  • HA3
  • HA5
  • HA7
  • HA8
  • HA9
  • HA0
  • NW9
  • NW10
Address

14 Peterborough Road
Harrow
Greater London
HA1 2BQ
0208 4227722

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NALS TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Latest Properties

No Properties

“Its really great feeling to have empire chase as my ......”

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Nov 02,2016
Minithumbup
Naz
By: 'Dipanjan Nandi'
Nov 02,2016
0 people found
this helpful
Its really great feeling to have empire chase as my letting agent. They are very helpful, specially Anika Vaghela. I have started my deal while talking with anika and she helped me in every possible way to get a perfect house for me, Even when ...
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Comment on agent fees
They took total £ 258 including inventory charge. I think it is on a bit higher side. They can think to reduce their charge a bit so that they can get more clients.
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“I am overall very pleased with this company and its ......”

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Oct 30,2016
Minithumbup
Naz
By: 'Flami'
Oct 30,2016
0 people found
this helpful
I am overall very pleased with this company and its agents, the service was friendly and professional. When we moved out they made it that much easier for us (unlike other agencies), and got our deposit back quickly and with no fuss....
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Comment on agent fees
Agent fees are very reasonable.
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“It has been an absolute pleasure dealing with Anika and ......”

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Oct 30,2016
Minithumbup
Naz
By: 'Trishit'
Oct 30,2016
1 people found
this helpful
It has been an absolute pleasure dealing with Anika and Naz. Great professionalism and focus on customer experience. Anika, in particular has always been prompt and precise while responding to any queries or clarification. The best part is their willingness and action to walk the ...
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“The most helpful agent that answers to every question and ......”

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Oct 24,2016
Minithumbup
By: 'Iman'
Oct 24,2016
0 people found
this helpful
The most helpful agent that answers to every question and is there through every step of the way until the signing of the contracts. So friendly and understanding....
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Comment on agent fees
Good
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“Profesional helpful Staff. I was really satisfied I can reccomend ......”

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Oct 23,2016
Minithumbup
Naz
By: 'Tomasz'
Oct 23,2016
0 people found
this helpful
Profesional helpful Staff. I was really satisfied I can reccomend them to any person who look for Nice modern flat or house. Thank you so much....
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Comment on agent fees
Everything was balanced I was really impressed.
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“Anika has been really helpful and informative. She has been ......”

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Oct 19,2016
Minithumbup
By: 'Bibek'
Oct 19,2016
2 people found
this helpful
Anika has been really helpful and informative. She has been very efficient when processing our application. Any questions we have,she is always ready to answer them. She also helped us out by allowing us to negotiate the fees. She is a real asset to ...
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Comment on agent fees
Anika was very kind and generous as she waivered fees for me and my mother. We really appreciated this gesture of goodwill.
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“We were most pleased with our recent letting using Anika ......”

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Oct 19,2016
Minithumbup
By: 'J.Houston'
Oct 19,2016
0 people found
this helpful
We were most pleased with our recent letting using Anika Vaghela and Empire Chase. We received excellent communication throughout proceedings from Anika which allowed a stress-free experience. Would happily use again....
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“I have been dealing with Anika since we decided that ......”

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Oct 18,2016
Minithumbup
By: 'PAM'
Oct 18,2016
0 people found
this helpful
I have been dealing with Anika since we decided that we wanted to rent the flat. She was replying to my emails very fast and she was always very helpful and friendly....
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“Naz was always helpful with us and I would definetely ......”

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Sep 22,2016
Minithumbup
Naz
By: 'Fabio'
Sep 22,2016
0 people found
this helpful
Naz was always helpful with us and I would definetely recomend Empire Chase for my friends and for anyone searching for good modern flats in London....
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Comment on agent fees
Good agents fees
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“Both Anika and Naz have provided an exceptional service in ......”

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Sep 06,2016
Minithumbup
Naz
By: 'Jay'
Sep 06,2016
0 people found
this helpful
Both Anika and Naz have provided an exceptional service in regards to the sale of my property. Excellent service from start to finish. Always helpful and went the extra mile in order to help resolve any issues....
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Comment on agent fees
Good in comparison to other estate agents in the market.
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“The best agency I've ever rented through. A bit thorough ......”

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Aug 18,2016
Minithumbup
Naz
By: 'Agnes'
Aug 18,2016
0 people found
this helpful
The best agency I've ever rented through. A bit thorough with the starting paperwork, but understandable for safety reasons. All problems sorted by Naz straight away, day and night, 24/7....
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Comment on agent fees
Fess similar to all other agencies, which in my opinion are generally too high. But what can I do if they all charge the same?
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“Have been dealing with Naz over a year now and ......”

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Aug 08,2016
Minithumbup
Naz
By: 'Cash'
Aug 08,2016
0 people found
this helpful
Have been dealing with Naz over a year now and I have to say that he has been nothing but a pleasure to work with. Flexible, proactive and always engaging which you really important being a tenant....
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“Trustworthy. tactful ,good communication ,and prompt .His inert curtsy and ......”

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Jul 25,2016
Minithumbup
Naz
By: 'Pathma Somalingam'
Jul 25,2016
0 people found
this helpful
Trustworthy. tactful ,good communication ,and prompt .His inert curtsy and charm compliments other qualities. I am a non resident and Naz and his team manages my property in Harrow extremely efficiently and I have peace of mind .I would wholeheartedly recommend the services to prospective ...
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Comment on agent fees
Fees are comparable to others in the market and for quality service offered the fees are reasonable.
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“Anika is very professional in her approach and ensures all ......”

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Jul 08,2016
Minithumbup
By: 'Ciscokid'
Jul 08,2016
1 people found
this helpful
Anika is very professional in her approach and ensures all questions are answered. I highly recommend this estate agency for either sale or rental....
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“Naz has been amazing. I've never trusted an estate agency ......”

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Jun 21,2016
Minithumbup
Naz
By: 'Natasha'
Jun 21,2016
0 people found
this helpful
Naz has been amazing. I've never trusted an estate agency or agent so much in regards to finding a property and moving. Naz always goes above and beyond to help and is super quick at responding. I'm in love with my new apartment and i ...
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Comment on agent fees
Excellent Fees.
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“I cannot thank Naz & Anika of Empire Chase enough for ......”

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Jun 21,2016
Minithumbup
Naz
By: 'Jay Popat'
Jun 21,2016
0 people found
this helpful
I cannot thank Naz & Anika of Empire Chase enough for their hard work and service throughout the letting of my property. I was working to very tight deadlines and they made the process very easy and hassle free. My calls were always answered and dealt ...
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Comment on agent fees
GOOD
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“Naz was a great agent. He knew a lot of ......”

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Jun 06,2016
Minithumbup
Naz
By: 'Eric'
Jun 06,2016
0 people found
this helpful
Naz was a great agent. He knew a lot of good information about the place which helped us make a quick desicsion. We had just moved to the UK from overseas and really need a place in a hurry. He knew we probably needed the ...
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Comment on agent fees
Since, I am new to the UK I think the agent's fees where reasonable, probably on the better side of the half.
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“During our residence in one of their enlisted properties, Empire ......”

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May 05,2016
Minithumbup
Naz
By: 'Natalia'
May 05,2016
0 people found
this helpful
During our residence in one of their enlisted properties, Empire Chse and in particular Naz have been very helpful to us. Naz was very hands on in our effort to find a flat almost 2 years ago and throughout this whole time always ready and willing ...
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Comment on agent fees
Very reasonable
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“Naz was extremely helpful in organising our flat viewing and ......”

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Apr 11,2016
Minithumbup
Naz
By: 'Shauna&Joe'
Apr 11,2016
0 people found
this helpful
Naz was extremely helpful in organising our flat viewing and securing it for us by the next day. The admin process was quick and easy, and we were in the flat within two weeks. He has been caring and prompt in responding to any of ...
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Comment on agent fees
Good - he helped by explaining that we could halve the admin fee by registering as one person. This was honest and it encouraged us to secure the contract.
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“Very helpful with viewing times , found property in one day. ......”

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Mar 02,2016
Minithumbup
Naz
By: 'Jazzy'
Mar 02,2016
1 people found
this helpful
Very helpful with viewing times , found property in one day. Everything from start to finish was organised and understandable. Would recommend to a friend....
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Comment on agent fees
Competitive
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“We rented a flat in a brand new building trough ......”

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Feb 17,2016
Minithumbup
Naz
By: 'S Zlateva'
Feb 17,2016
1 people found
this helpful
We rented a flat in a brand new building trough Empire Chase. Very smooth renting process, no bureaucracy at all. Naz is extremely helpful, polite and deals with everything in a quick manner....
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Comment on agent fees
Reasonable fees
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“You are made to feel that you can leave the ......”

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Jan 16,2016
Minithumbup
By: 'OakleyFife'
Jan 16,2016
1 people found
this helpful
You are made to feel that you can leave the management of both the property and tenants in their very capable hands...
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“We have recently moved to Harrow from South East London ......”

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Jan 11,2016
Minithumbup
Naz
By: 'Sarthak'
Jan 11,2016
1 people found
this helpful
We have recently moved to Harrow from South East London and used the services of Empire Chase estate agents. Naz is a friendly guy and at the same time a very professional estate agent. He listened to our concerns and got all the things fixed ...
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“Naz makes you feel confident that the management and handling ......”

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Jan 11,2016
Minithumbup
Naz
By: 'Frame/Wembley'
Jan 11,2016
0 people found
this helpful
Naz makes you feel confident that the management and handling of the property/tenants and any associated problems are in his capable hands....
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“Great response to any queries or issues with the flat. ......”

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Jan 05,2016
Minithumbup
Naz
By: 'Ali Shahbandi'
Jan 05,2016
0 people found
this helpful
Great response to any queries or issues with the flat. Very friendly and professional staff making it easier to contact and work it....
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“Very professional and kind staff that helped me during all ......”

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Dec 21,2015
Minithumbup
Naz
By: 'Raquel'
Dec 21,2015
0 people found
this helpful
Very professional and kind staff that helped me during all the process of moving in to a new house. Always available to answer my questions and give support....
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“I was locked myself out of house, and Naz came ......”

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Dec 21,2015
Minithumbup
Naz
By: 'Deli'
Dec 21,2015
0 people found
this helpful
I was locked myself out of house, and Naz came to help me sorted out everything as he called locksmith for me and even lent me money coz I don't have enough cash with me. He has been very helpful and saved my day~!...
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“Empire Chase give an excellent and very interactive service. The ......”

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Dec 11,2015
Minithumbup
Naz
By: 'Professor David Reid'
Dec 11,2015
0 people found
this helpful
Empire Chase give an excellent and very interactive service. The company behave in a highly professional manner and are constantly available to help with sangging errors in a newly rented property. The company are highly recommended in every way....
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“When I first met Naz at Empire Chase, he said ......”

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Nov 30,2015
Minithumbup
Naz
By: 'Jamil'
Nov 30,2015
0 people found
this helpful
When I first met Naz at Empire Chase, he said that his business was about building good relationships with his clients. This has certainly been true as they are very much customer focussed. As a first time landlord, I had all sorts of questions and ...
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Comment on agent fees
The fees are very competitive and certainly value for money.
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“I was dealing with Naz,he came to look at ......”

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Nov 30,2015
Minithumbup
Naz
By: 'Sukum'
Nov 30,2015
0 people found
this helpful
I was dealing with Naz,he came to look at the property on the same day that i phone him.He manage to get tenants with in two days.On the day tenants moved in,Naz was there to go round and explain to tenants ...
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Comment on agent fees
The fee is very competitive,it's one percent lower than average agents.
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Tenant Fees

NO ADMIN FEE

Tenancy Information

Relevant letting fees and tenant protection information
As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments

Before the tenancy starts (payable to Empire Chase Estate Agent 'The Agent')
Holding Deposit:1 week's rent
Deposit:5 weeks' rent

During the tenancy (payable to the Agent)

For English properties:

Changes to the tenancy agreement: None
Payment of interest for the late payment of rent at a rate of 3%
Charge for the reasonably incurred costs for the loss of keys/security devices: £70 labour plus the key cost and any cost related to a fob
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable
- Utilities - gas, electricity, water
- Communications - telephone and broadband
- Installation of cable/satellite
- Subscription to cable/satellite supplier
- Television licence
- Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Empire Chase Estate Agentis a member of Safe Agents Client Money Protection (Previously know as NALS) which is a client money protection scheme, and also a member of The Property Ombudsman which is a redress scheme.
Last updated at 19/07/2019, 11:12 AM by The management
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

If you feel that we haven't put things right after your initial contact, you can make a formal complaint via post or telephone on the below contact details.

The Manager,
Empire Chase,
14 Peterborough Road,
Harrow,
HA1 2BQ
Tel 0208 4227722

We will then send you an acknowledgement within 5 working days to confirm we have received your complaint and one of our senior managers will investigate your complaint and respond to you within 14 working days.

If you remain dissatisfied, you can refer the complaint to the Property Ombudsman whose details can be found at www.tpos.co.uk
Last updated at 11:58 AM 01/10/2018 by Naz Nizar

Awards won by Empire Chase Limited

Individual Branch Awards

Harrow, HA1


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Empire Chase Limited