Empire Chase Limited
4.9/5, 225 reviews
99% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
We are an upmarket real estate agency with a large portfolio of brand new apartments and finer homes in Harrow, Wembley and surrounding areas.Our expertise in the property market covers build to rent, PRS, bulk lettings, sales, property management, block management, asset management and interior designing. We provide comprehensive ... show more We are an upmarket real estate agency with a large portfolio of brand new apartments and finer homes in Harrow, Wembley and surrounding areas.

Our expertise in the property market covers build to rent, PRS, bulk lettings, sales, property management, block management, asset management and interior designing.

We provide comprehensive services to corporate landlords, buy-to-let individual landlords, tenants and property buyers.
Empire Chase: Estate Agent in London, UK, Specialise in properties for Sale, Rentals and New Homes

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £25,000 £490,000
Lettings 96% 98% £850 £2,270
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 0 156 2 2 0 1 0 16 0
Areas covered
  • HA1
  • HA4
  • HA2
  • HA3
  • HA5
  • HA7
  • HA8
  • HA9
  • HA0
  • NW9
  • NW10
Address

14 Peterborough Road
Harrow
Greater London
HA1 2BQ
0208 4227722

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NALS TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Latest Properties

No Properties

“Efficient, reasonable,very friendly and extremely professional team. They went ......”

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Feb 05,2018
Minithumbup
Naz
By: 'Jibu Mathew'
Feb 05,2018
0 people found
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Efficient, reasonable,very friendly and extremely professional team. They went above and beyond to assist. Highly recommend. Special mention about Naz Nizar and Anika Vaghela who made sure we were updated as well given all considerations wherever possible....
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Excellent
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“I found the staff at Empire Chase knowledgeable and professional. ......”

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Feb 05,2018
Minithumbup
Naz
By: 'Ntando'
Feb 05,2018
0 people found
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I found the staff at Empire Chase knowledgeable and professional. I would definitely recommend Anika, Naz and Meir to anyone looking for a rental property...
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Comment on agent fees
I was not charged any Agent's fees. All I paid for was the first month's rent upfront, 6 weeks deposit and an inventory fee of £140
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“Really relaxed and no hassle estate agent. Easy to get ......”

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Feb 05,2018
Minithumbup
Naz
By: 'Sherly Mathew'
Feb 05,2018
0 people found
this helpful
Really relaxed and no hassle estate agent. Easy to get a hold of and a much cheaper way to get a rented property that suits our needs than the usual estate agents. I would recommend, thanks for your help...
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Comment on agent fees
Excellent
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“Very professional staff, extremely helpful with moving and very responsive, ......”

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Feb 04,2018
Minithumbup
Naz
By: 'Paul Daniel Rusu'
Feb 04,2018
0 people found
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Very professional staff, extremely helpful with moving and very responsive, I totally recommend “ Thank you Anika and Naz. Paul Daniel Rusu...
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Comment on agent fees
Good , reasonable.
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“Just moved in to my gorgeous flat, Anika and Naz ......”

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Feb 04,2018
Minithumbup
Naz
By: 'Bellham'
Feb 04,2018
0 people found
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Just moved in to my gorgeous flat, Anika and Naz have been brilliant throughout the whole process; when my original flat had an issue with the landlord they quickly recommended and showed me around an even better one which I now live in. I couldn't ...
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Comment on agent fees
Very reasonable
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“Empire chase have been fantastic from the start, the ease ......”

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Feb 03,2018
Minithumbup
Naz
By: 'Hemant'
Feb 03,2018
0 people found
this helpful
Empire chase have been fantastic from the start, the ease of signing up to the ease of renting the apartment was something which I was so happy about! Their process is very simple and effective and I would suggest them as a prospective agent to ...
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Comment on agent fees
Fees are lower than what I previously paid and the service is ten times better
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“They are Profetional, helpful, friendly and very fast sorting out ......”

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Jan 26,2018
Minithumbup
By: 'Kris Klinsmann'
Jan 26,2018
0 people found
this helpful
They are Profetional, helpful, friendly and very fast sorting out problem. Thank you to Anika and Mehir for everything. Regards, Kris Klinsmann...
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“Naz and Anika have provided excellent help and service with ......”

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Jan 25,2018
Minithumbup
Naz
By: 'Isaac'
Jan 25,2018
0 people found
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Naz and Anika have provided excellent help and service with any complications we have had regarding the property. I would recommend them as reliable agents....
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“Naz from day 1 has been very helpful and proactive. He ......”

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Jan 22,2018
Minithumbup
Naz
By: 'Vinay'
Jan 22,2018
0 people found
this helpful
Naz from day 1 has been very helpful and proactive. He has provided guidance and also dealt with any issues quickly, providing updates regularly. I would recommend Naz and his team to any prospective landlord....
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Comment on agent fees
Naz’s are reasonable and I would say lower than the average for a service that is personal and professional.
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“Naz Nazir has spearheaded letting a large project of ours. ......”

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Jan 22,2018
Minithumbup
Naz
By: 'Fastgrand Ltd'
Jan 22,2018
0 people found
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Naz Nazir has spearheaded letting a large project of ours. He has been most proactive truthful and driven. We enjoyed working with him...
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Comment on agent fees
Very reasonable.
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“Both Naz and Anika provided an efficient, reliable and hands-on ......”

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Jan 22,2018
Minithumbup
By: 'Reshma'
Jan 22,2018
0 people found
this helpful
Both Naz and Anika provided an efficient, reliable and hands-on service. They were professional and went out of their way to be helpful. I would strongly recommend them, and would be happy to use their services again in the future....
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Comment on agent fees
Reasonable
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“Very helpful and kind service and always thinking along with ......”

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Jan 21,2018
Minithumbup
Naz
By: 'Maaike'
Jan 21,2018
0 people found
this helpful
Very helpful and kind service and always thinking along with the client. Anika is always more than willing to come and have a look for herself if necessary!...
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Comment on agent fees
Good.
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“I would like to single out Anika as someone who ......”

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Jan 20,2018
Minithumbup
By: 'George H'
Jan 20,2018
0 people found
this helpful
I would like to single out Anika as someone who has provided excellent customer service and has been particularly effective and efficient in dealing with all our requests and transactions. Very well done and thank you for excellent service and support....
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Comment on agent fees
Good
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“Jackie was very helpful! She definitely help me find the ......”

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Jan 20,2018
Minithumbup
By: 'HappyM2'
Jan 20,2018
0 people found
this helpful
Jackie was very helpful! She definitely help me find the best home for me. When I first enquired about a property with Empire Chase it was regarding a property that had already been let, however, Jackie advised me on the property I am currently in ...
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Comment on agent fees
Very good as there was none to pay at the time!
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“Jackie, provided us with an amazing service when we were ......”

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Sep 27,2017
Minithumbup
By: 'Moya Odunsi'
Sep 27,2017
0 people found
this helpful
Jackie, provided us with an amazing service when we were looking for a place. She kept us informed through out the whole process and was always available to answer any questions. I would 100% recommend her....
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Comment on agent fees
Agent fee was very good compared to others.
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“Anika is a thorough professional and truly understands clients requirements. ......”

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Sep 17,2017
Minithumbup
By: 'Vijender'
Sep 17,2017
0 people found
this helpful
Anika is a thorough professional and truly understands clients requirements. In my case, the properties were carefully selected to meet my requirements. Which resulted in me finalizing the first one I viewed. Thanks Anika and Empire Chase!...
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“Naz has been extremely supportive to me and my intention ......”

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Sep 05,2017
Minithumbup
Naz
By: 'Maria Thomson'
Sep 05,2017
0 people found
this helpful
Naz has been extremely supportive to me and my intention is to do business with him in the very near future. He's trustworthy, reliable and transparent in business and in his lifestyle, this is my experience with Naz. He excels in his knowledge and shares ...
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Comment on agent fees
Good
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“I started renting a property via Naz a few months ......”

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Sep 02,2017
Minithumbup
Naz
By: 'Harrow tenant'
Sep 02,2017
0 people found
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I started renting a property via Naz a few months ago and I have to say that I have found him to be more upfront , honest , helpful and communicative than other agents in Harrow. He has gone out of his way to help me with ...
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“Very happy with the service Empire Chase has provided of ......”

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Aug 31,2017
Minithumbup
Naz
Rasheda
By: 'Columbia Group'
Aug 31,2017
0 people found
this helpful
Very happy with the service Empire Chase has provided of the past 3 years. They bring in good tenants , provide professional care and advise for their landlords . We trust them entirely with our portfolio in Harrow and will be continuing to use their service for the ...
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Comment on agent fees
Fees are priced correctly for what we are looking for as a landlord.
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“I have had a positive experience so far. All staff ......”

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Aug 31,2017
Minithumbup
Naz
By: 'ML'
Aug 31,2017
0 people found
this helpful
I have had a positive experience so far. All staff including Naz, Jackie and Anika were friendly and attentive. They communicated well at all stages. I am happy with the experience. Would recommend the team to anyone thinking of using this service....
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“Had a great experience moving into the country from abroad. ......”

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Aug 30,2017
Minithumbup
Naz
By: 'kshitij jain'
Aug 30,2017
0 people found
this helpful
Had a great experience moving into the country from abroad. Had a very short time in which had to find a property and within a couple of iterations got it via Empire chase. Entire process was smooth. All the people I interacted with at Empire ...
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Comment on agent fees
Excellent
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“Empire chase is a great estate agent. From the get ......”

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Aug 29,2017
Minithumbup
By: 'Nid27'
Aug 29,2017
0 people found
this helpful
Empire chase is a great estate agent. From the get go the process of finding a house to the referencing and inventory the staff has been extremely helpful, friendly and pleasant. They are prompt with replying to e-mails and queries and are extremely easy to ...
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Comment on agent fees
The agency fees are good.
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“Great service end to end....keep up the great job !!......”

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Aug 29,2017
Minithumbup
Naz
By: 'Andy'
Aug 29,2017
0 people found
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Great service end to end....keep up the great job !! The only glitch being the inspection report, for which i paid for, has still not reached me yet. I will have to follow up with the inspection agency to get that sorted out....
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“Very profesional and supportive,every single time that i had ......”

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Aug 29,2017
Minithumbup
Naz
By: 'Alex'
Aug 29,2017
0 people found
this helpful
Very profesional and supportive,every single time that i had an issue it was solved,they make sure everything it's done....
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Comment on agent fees
Good
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“Naz is friendly and always approachable. He knows your case ......”

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Aug 29,2017
Minithumbup
Naz
By: 'Dr Kawsar'
Aug 29,2017
0 people found
this helpful
Naz is friendly and always approachable. He knows your case very well and takes interest. . He is always determined to complete his task successfully and quite convincing....
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Comment on agent fees
Cheater than other agents in three area
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“I'm satisfied, because they have always helped me throughout the ......”

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Aug 26,2017
Minithumbup
Naz
By: 'Pedro Claudio'
Aug 26,2017
0 people found
this helpful
I'm satisfied, because they have always helped me throughout the whole process of renting the flat. My problems have also always been delt with efficiently and promptly....
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Comment on agent fees
Good
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“Reliable, efficient with great clear communication. Naz was our letting ......”

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Aug 25,2017
Minithumbup
Naz
By: 'James'
Aug 25,2017
0 people found
this helpful
Reliable, efficient with great clear communication. Naz was our letting agent for 2 years and we cannot fault his service in anyway. He goes above and beyond what is expected and makes the whole process of renting easy and flawless. I would highly recommend Naz and ...
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Comment on agent fees
Good in comparison to other letting agents.
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“Good presentation of the house and clean during the explanation.......”

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Aug 24,2017
Minithumbup
Naz
By: 'Cosimo'
Aug 24,2017
0 people found
this helpful
Good presentation of the house and clean during the explanation. Agency fees no exaggerated like most of the Estate Agency...
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“Anika was really professional during all transaction and fully available. ......”

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Aug 24,2017
Minithumbup
Naz
By: 'Federica'
Aug 24,2017
0 people found
this helpful
Anika was really professional during all transaction and fully available. They keep in contact with us and Naz was always there to support too. Only delay was on contract and landlord details after we moved in we had to wait a bit to receive it ...
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Comment on agent fees
Agent's fee were at a normal price and agency is there for support and did an accurate inventory.
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“Anika is always available when we need information or request ......”

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Aug 24,2017
Minithumbup
By: 'Marie-Charlotte'
Aug 24,2017
0 people found
this helpful
Anika is always available when we need information or request something. She is very professional and efficient, as well as polite. It's a pleasure to deal with her....
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Comment on agent fees
Good.
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Staff picture Naz
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Staff picture Justyna
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Tenant Fees

NO ADMIN FEE

Tenancy Information

Relevant letting fees and tenant protection information
As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments

Before the tenancy starts (payable to Empire Chase Estate Agent 'The Agent')
Holding Deposit:1 week's rent
Deposit:5 weeks' rent

During the tenancy (payable to the Agent)

For English properties:

Changes to the tenancy agreement: None
Payment of interest for the late payment of rent at a rate of 3%
Charge for the reasonably incurred costs for the loss of keys/security devices: £70 labour plus the key cost and any cost related to a fob
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable
- Utilities - gas, electricity, water
- Communications - telephone and broadband
- Installation of cable/satellite
- Subscription to cable/satellite supplier
- Television licence
- Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Empire Chase Estate Agentis a member of Safe Agents Client Money Protection (Previously know as NALS) which is a client money protection scheme, and also a member of The Property Ombudsman which is a redress scheme.
Last updated at 19/07/2019, 11:12 AM by The management
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

If you feel that we haven't put things right after your initial contact, you can make a formal complaint via post or telephone on the below contact details.

The Manager,
Empire Chase,
14 Peterborough Road,
Harrow,
HA1 2BQ
Tel 0208 4227722

We will then send you an acknowledgement within 5 working days to confirm we have received your complaint and one of our senior managers will investigate your complaint and respond to you within 14 working days.

If you remain dissatisfied, you can refer the complaint to the Property Ombudsman whose details can be found at www.tpos.co.uk
Last updated at 11:58 AM 01/10/2018 by Naz Nizar

Awards won by Empire Chase Limited

Individual Branch Awards

Harrow, HA1


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Empire Chase Limited