Empire Chase Limited
4.9/5, 210 reviews
100% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
We are an upmarket real estate agency with a large portfolio of brand new apartments and finer homes in Harrow, Wembley and surrounding areas.Our expertise in the property market covers build to rent, PRS, bulk lettings, sales, property management, block management, asset management and interior designing. We provide comprehensive ... show more We are an upmarket real estate agency with a large portfolio of brand new apartments and finer homes in Harrow, Wembley and surrounding areas.

Our expertise in the property market covers build to rent, PRS, bulk lettings, sales, property management, block management, asset management and interior designing.

We provide comprehensive services to corporate landlords, buy-to-let individual landlords, tenants and property buyers.
Empire Chase: Estate Agent in London, UK, Specialise in properties for Sale, Rentals and New Homes

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £25,000 £490,000
Lettings 96% 97% £850 £2,270
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 0 143 1 2 0 1 0 15 0
Areas covered
  • HA1
  • HA4
  • HA2
  • HA3
  • HA5
  • HA7
  • HA8
  • HA9
  • HA0
  • NW9
  • NW10
Address

14 Peterborough Road
Harrow
Greater London
HA1 2BQ
0208 4227722

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NALS TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Latest Properties

No Properties

“Anika is a thorough professional and truly understands clients requirements. ......”

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Sep 17,2017
Minithumbup
By: 'Vijender'
Sep 17,2017
0 people found
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Anika is a thorough professional and truly understands clients requirements. In my case, the properties were carefully selected to meet my requirements. Which resulted in me finalizing the first one I viewed. Thanks Anika and Empire Chase!...
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“Naz has been extremely supportive to me and my intention ......”

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Sep 05,2017
Minithumbup
Naz
By: 'Maria Thomson'
Sep 05,2017
0 people found
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Naz has been extremely supportive to me and my intention is to do business with him in the very near future. He's trustworthy, reliable and transparent in business and in his lifestyle, this is my experience with Naz. He excels in his knowledge and shares ...
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Good
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“I started renting a property via Naz a few months ......”

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Sep 02,2017
Minithumbup
Naz
By: 'Harrow tenant'
Sep 02,2017
0 people found
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I started renting a property via Naz a few months ago and I have to say that I have found him to be more upfront , honest , helpful and communicative than other agents in Harrow. He has gone out of his way to help me with ...
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“Very happy with the service Empire Chase has provided of ......”

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Aug 31,2017
Minithumbup
Naz
Rasheda
By: 'Columbia Group'
Aug 31,2017
0 people found
this helpful
Very happy with the service Empire Chase has provided of the past 3 years. They bring in good tenants , provide professional care and advise for their landlords . We trust them entirely with our portfolio in Harrow and will be continuing to use their service for the ...
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Comment on agent fees
Fees are priced correctly for what we are looking for as a landlord.
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“I have had a positive experience so far. All staff ......”

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Aug 31,2017
Minithumbup
Naz
By: 'ML'
Aug 31,2017
0 people found
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I have had a positive experience so far. All staff including Naz, Jackie and Anika were friendly and attentive. They communicated well at all stages. I am happy with the experience. Would recommend the team to anyone thinking of using this service....
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“Had a great experience moving into the country from abroad. ......”

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Aug 30,2017
Minithumbup
Naz
By: 'kshitij jain'
Aug 30,2017
0 people found
this helpful
Had a great experience moving into the country from abroad. Had a very short time in which had to find a property and within a couple of iterations got it via Empire chase. Entire process was smooth. All the people I interacted with at Empire ...
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Comment on agent fees
Excellent
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“Empire chase is a great estate agent. From the get ......”

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Aug 29,2017
Minithumbup
By: 'Nid27'
Aug 29,2017
0 people found
this helpful
Empire chase is a great estate agent. From the get go the process of finding a house to the referencing and inventory the staff has been extremely helpful, friendly and pleasant. They are prompt with replying to e-mails and queries and are extremely easy to ...
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Comment on agent fees
The agency fees are good.
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“Great service end to end....keep up the great job !!......”

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Aug 29,2017
Minithumbup
Naz
By: 'Andy'
Aug 29,2017
0 people found
this helpful
Great service end to end....keep up the great job !! The only glitch being the inspection report, for which i paid for, has still not reached me yet. I will have to follow up with the inspection agency to get that sorted out....
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“Very profesional and supportive,every single time that i had ......”

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Aug 29,2017
Minithumbup
Naz
By: 'Alex'
Aug 29,2017
0 people found
this helpful
Very profesional and supportive,every single time that i had an issue it was solved,they make sure everything it's done....
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Good
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“Naz is friendly and always approachable. He knows your case ......”

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Aug 29,2017
Minithumbup
Naz
By: 'Dr Kawsar'
Aug 29,2017
0 people found
this helpful
Naz is friendly and always approachable. He knows your case very well and takes interest. . He is always determined to complete his task successfully and quite convincing....
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Comment on agent fees
Cheater than other agents in three area
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“I'm satisfied, because they have always helped me throughout the ......”

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Aug 26,2017
Minithumbup
Naz
By: 'Pedro Claudio'
Aug 26,2017
0 people found
this helpful
I'm satisfied, because they have always helped me throughout the whole process of renting the flat. My problems have also always been delt with efficiently and promptly....
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Good
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“Reliable, efficient with great clear communication. Naz was our letting ......”

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Aug 25,2017
Minithumbup
Naz
By: 'James'
Aug 25,2017
0 people found
this helpful
Reliable, efficient with great clear communication. Naz was our letting agent for 2 years and we cannot fault his service in anyway. He goes above and beyond what is expected and makes the whole process of renting easy and flawless. I would highly recommend Naz and ...
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Comment on agent fees
Good in comparison to other letting agents.
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“Good presentation of the house and clean during the explanation.......”

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Aug 24,2017
Minithumbup
Naz
By: 'Cosimo'
Aug 24,2017
0 people found
this helpful
Good presentation of the house and clean during the explanation. Agency fees no exaggerated like most of the Estate Agency...
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“Anika was really professional during all transaction and fully available. ......”

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Aug 24,2017
Minithumbup
Naz
By: 'Federica'
Aug 24,2017
0 people found
this helpful
Anika was really professional during all transaction and fully available. They keep in contact with us and Naz was always there to support too. Only delay was on contract and landlord details after we moved in we had to wait a bit to receive it ...
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Comment on agent fees
Agent's fee were at a normal price and agency is there for support and did an accurate inventory.
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“Anika is always available when we need information or request ......”

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Aug 24,2017
Minithumbup
By: 'Marie-Charlotte'
Aug 24,2017
0 people found
this helpful
Anika is always available when we need information or request something. She is very professional and efficient, as well as polite. It's a pleasure to deal with her....
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Comment on agent fees
Good.
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“Everything went smooth from property viewing till moving in.No ......”

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Aug 24,2017
Minithumbup
Naz
By: 'Neeta'
Aug 24,2017
0 people found
this helpful
Everything went smooth from property viewing till moving in.No hidden fees.Everything was as per the committed. Overall satisfied with the service...
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Good
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“The staff is very helpful, 'on the ball' and accommodating. ......”

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Aug 24,2017
Minithumbup
Naz
By: 'Maaike'
Aug 24,2017
0 people found
this helpful
The staff is very helpful, 'on the ball' and accommodating. Communication is good with proactive phone calls. Paper work is clear and on time....
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Comment on agent fees
Fair
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“anika and naz have been exceptionally helpful at letting numerous ......”

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Aug 24,2017
Minithumbup
Naz
By: 'Neil'
Aug 24,2017
0 people found
this helpful
anika and naz have been exceptionally helpful at letting numerous properties for me . great customers service and I have no issue recommending them and using them over and over again....
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Comment on agent fees
good competitive fees and they have great photos . ultimately you get what you pay for but empire chase offer the great customer service and keep you well informed at all stages.
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“Anika is very professional in every way,she is very ......”

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Aug 24,2017
Minithumbup
By: 'Reshma and John'
Aug 24,2017
0 people found
this helpful
Anika is very professional in every way,she is very friendly and helpful.she helped us throughout the process in renting property....
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Comment on agent fees
Good
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“The staff were friendly, efficient and showed good customer service. ......”

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Aug 24,2017
Minithumbup
Naz
By: 'Robert'
Aug 24,2017
0 people found
this helpful
The staff were friendly, efficient and showed good customer service. Also showed flexibility and understanding. Would recommend to others. Transaction was smooth....
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Comment on agent fees
Fees were high and discretion could be used for not charging for inventory by the agent doing it themselves instead of using a private company. Also 6 weeks deposit is alot to pay upfront where most agents normally take 1 month.
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“Anika is very professional and polite and work in an ......”

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Aug 23,2017
Minithumbup
By: 'Thibault'
Aug 23,2017
0 people found
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Anika is very professional and polite and work in an extremely effective way without hurting the quality of the service...
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“Really happy with the way Anika handled my query from ......”

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Aug 23,2017
Minithumbup
By: 'Mohan'
Aug 23,2017
0 people found
this helpful
Really happy with the way Anika handled my query from first point of contact all the way through to helping me securing my ideal flat. She is always willing to help out, ensures her clients get a good deal....
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Comment on agent fees
Good
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“Naz helped me to settle in when I moved into ......”

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Jun 27,2017
Minithumbup
Naz
By: 'Sachin'
Jun 27,2017
0 people found
this helpful
Naz helped me to settle in when I moved into my rented apartment last year. Whenever I had any issues to be sorted out at my place he did that quickly and in a professional manner. When it was time for me to move out ...
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Comment on agent fees
They are good from a fees perspective.
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“I was very well taken care of throughout the process, ......”

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Jun 25,2017
Minithumbup
Naz
By: 'pedro'
Jun 25,2017
0 people found
this helpful
I was very well taken care of throughout the process, everything was very well conducted, and there was no problem. And I will recommend it to my friends...
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Comment on agent fees
they are the best
Was this helpful? Yes

“I have had the pleasure of having Naz as my ......”

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Jun 19,2017
Minithumbup
Naz
By: 'Amazing agent'
Jun 19,2017
0 people found
this helpful
I have had the pleasure of having Naz as my estate agent over the past 3 years. I've never had such a dedicated agent who cares for his tenants... whenever I had any issue or problem it was solved in 24 hours and his communication was excellent. ...
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Comment on agent fees
Good
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“We were so fortunate to have found Naz Nizar ( Empire ......”

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Jun 17,2017
Minithumbup
Naz
By: 'Daniella & Alessandro De Maria'
Jun 17,2017
0 people found
this helpful
We were so fortunate to have found Naz Nizar ( Empire Chase ) when we moved to our flat . As our agent, he helped us find the right house in the right neighborhood for the right price. He was patient and very kind with us. We now ...
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Comment on agent fees
good
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“This is our second home with Empire Chase; Naz was ......”

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Jun 09,2017
Minithumbup
Naz
Naz
By: 'Rodney Gonsalves'
Jun 09,2017
0 people found
this helpful
This is our second home with Empire Chase; Naz was a shining star in our entire moving process. For me, I thought finding the house would be the most stressful part of the process, but Naz was incredible and we are very happy with the ...
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Comment on agent fees
good
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“Anika was extremely kind and professional. She was always friendly ......”

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May 19,2017
Minithumbup
By: 'Marco'
May 19,2017
0 people found
this helpful
Anika was extremely kind and professional. She was always friendly and approachable, and she answered all the question I might have promptly. The service I received was always on point. Working with Anika - and Empire Chase, has been a pleasure and I will gladly ...
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Comment on agent fees
Competitive feeds
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“Professional, polite, honest and efficient. Very happy with the service ......”

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May 07,2017
Minithumbup
Naz
By: 'RK'
May 07,2017
0 people found
this helpful
Professional, polite, honest and efficient. Very happy with the service received. They always took my calls and ensured everything ran smoothly. They took calls and viewings outside of normal hours and went that extra mile to ensure a successful outcome. My tenants also commented on ...
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Comment on agent fees
Competitive fees.
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“Anika was extremely helpful when I relocated to London. She ......”

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Apr 25,2017
Minithumbup
By: 'James'
Apr 25,2017
0 people found
this helpful
Anika was extremely helpful when I relocated to London. She was very professional and answered any questions we had (even after working hours). She was always friendly and approachable. It gave me a great sense of trust in the manner in which she dealt with ...
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Comment on agent fees
Fortunately there were no agent fees attached to put agreement which was great.
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Tenant Fees

NO ADMIN FEE

Tenancy Information

Relevant letting fees and tenant protection information
As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments

Before the tenancy starts (payable to Empire Chase Estate Agent 'The Agent')
Holding Deposit:1 week's rent
Deposit:5 weeks' rent

During the tenancy (payable to the Agent)

For English properties:

Changes to the tenancy agreement: None
Payment of interest for the late payment of rent at a rate of 3%
Charge for the reasonably incurred costs for the loss of keys/security devices: £70 labour plus the key cost and any cost related to a fob
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable
- Utilities - gas, electricity, water
- Communications - telephone and broadband
- Installation of cable/satellite
- Subscription to cable/satellite supplier
- Television licence
- Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Empire Chase Estate Agentis a member of Safe Agents Client Money Protection (Previously know as NALS) which is a client money protection scheme, and also a member of The Property Ombudsman which is a redress scheme.
Last updated at 19/07/2019, 11:12 AM by The management
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

If you feel that we haven't put things right after your initial contact, you can make a formal complaint via post or telephone on the below contact details.

The Manager,
Empire Chase,
14 Peterborough Road,
Harrow,
HA1 2BQ
Tel 0208 4227722

We will then send you an acknowledgement within 5 working days to confirm we have received your complaint and one of our senior managers will investigate your complaint and respond to you within 14 working days.

If you remain dissatisfied, you can refer the complaint to the Property Ombudsman whose details can be found at www.tpos.co.uk
Last updated at 11:58 AM 01/10/2018 by Naz Nizar

Awards won by Empire Chase Limited

Individual Branch Awards

Harrow, HA1


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Empire Chase Limited