Empire Chase Limited
4.9/5, 204 reviews
100% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
We are an upmarket real estate agency with a large portfolio of brand new apartments and finer homes in Harrow, Wembley and surrounding areas.Our expertise in the property market covers build to rent, PRS, bulk lettings, sales, property management, block management, asset management and interior designing. We provide comprehensive ... show more We are an upmarket real estate agency with a large portfolio of brand new apartments and finer homes in Harrow, Wembley and surrounding areas.

Our expertise in the property market covers build to rent, PRS, bulk lettings, sales, property management, block management, asset management and interior designing.

We provide comprehensive services to corporate landlords, buy-to-let individual landlords, tenants and property buyers.
Empire Chase: Estate Agent in London, UK, Specialise in properties for Sale, Rentals and New Homes

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £25,000 £490,000
Lettings 96% 97% £850 £2,270
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 0 137 1 2 0 1 0 15 0
Areas covered
  • HA1
  • HA4
  • HA2
  • HA3
  • HA5
  • HA7
  • HA8
  • HA9
  • HA0
  • NW9
  • NW10
Address

14 Peterborough Road
Harrow
Greater London
HA1 2BQ
0208 4227722

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NALS TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Latest Properties

No Properties

“Excellent service and really helpful...”

Share on :
Apr 24,2018
Minithumbup
Naz
Naz
By: 'Anshul'
Apr 24,2018
0 people found
this helpful
Anika and Naz have been really helpful right from the start and whole process of renting the property became so easy. They are professional agents and I would definitely recommend them....
read full review
Comment on agent fees
Agents fees is reasonable
Was this helpful? Yes

“Very good...”

Share on :
Apr 20,2018
Minithumbup
By: 'Dolly'
Apr 20,2018
0 people found
this helpful
Really good and smooth experience. Special thanks to Anika, Lilian and Naz for being very professional and being completely understanding of my needs and what I was looking for. double thumbs up....
read full review
Comment on agent fees
Good.
Was this helpful? Yes

“Very professional and friendly...”

Share on :
Apr 17,2018
Minithumbup
Naz
By: 'Michelle'
Apr 17,2018
0 people found
this helpful
My experience with Empire Chase has been very positive to date and I would highly recommend them to any landlord. Having worked with several letting agents over the years, I can confidently say that Empire Chase has provided the best service to date. They are ...
read full review
Comment on agent fees
They offer a very competitive rate
Was this helpful? Yes

“Great Service...”

Share on :
Mar 29,2018
Minithumbup
Naz
By: 'Bharat & Chandni'
Mar 29,2018
0 people found
this helpful
Looking for the right flat in London is a hectic job, but this was all eased up by Naz. We are extremely happy with our flat and the straight forward process. Thank you Naz....
read full review
Was this helpful? Yes

“My experience as a tenant with Empire Chase...”

Share on :
Mar 21,2018
Minithumbup
Naz
By: 'Subhas'
Mar 21,2018
0 people found
this helpful
I must admit my experience with Empire Chase have been wonderful so far. Right from the time I enquired about the property in Siuth Harrow, till date as a tenant, every occasion, Naz had been exceptional for providing detailed and correct information to assist in ...
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes

“Honestly an easy experience. Naz and his team are great. ......”

Share on :
Mar 13,2018
Minithumbup
By: 'vp'
Mar 13,2018
0 people found
this helpful
Honestly an easy experience. Naz and his team are great. They sort everything and are really easy to deal with. Seamless and more importantly a stress free experience....
read full review
Comment on agent fees
No issues, reasonable
Was this helpful? Yes

“Having been Naz's tenants for just over two years, I ......”

Share on :
Mar 09,2018
Minithumbup
Naz
By: 'Joe Young'
Mar 09,2018
0 people found
this helpful
Having been Naz's tenants for just over two years, I can say that he offers a highly professional and reactive service. Through out the tenancy I have found Naz to be extremely helpful in a friendly yet concise manner. He was easily attainable by phone ...
read full review
Comment on agent fees
Fees are market competitive and easily agreeable.
Was this helpful? Yes

“Anika has always been responsive and helping me out a ......”

Share on :
Feb 19,2018
Minithumbup
Rasheda
By: 'Youwon Kim'
Feb 19,2018
0 people found
this helpful
Anika has always been responsive and helping me out a lot to sort things out even over weekdns. Rasheda was really nice and kind but I'm not sure I can leave a review of her work since I haven't got the inventory report yet which ...
read full review
Comment on agent fees
No agent fee which is incredible and common inventory fee which is fine.
Was this helpful? Yes

“Anika and EC always go the extra mile. Been able ......”

Share on :
Feb 09,2018
Minithumbup
By: 'kevin'
Feb 09,2018
0 people found
this helpful
Anika and EC always go the extra mile. Been able to get best tenant from Anika's profesdional approach. Highly recommend....
read full review
Was this helpful? Yes

“Efficient, reasonable,very friendly and extremely professional team. They went ......”

Share on :
Feb 05,2018
Minithumbup
Naz
By: 'Jibu Mathew'
Feb 05,2018
0 people found
this helpful
Efficient, reasonable,very friendly and extremely professional team. They went above and beyond to assist. Highly recommend. Special mention about Naz Nizar and Anika Vaghela who made sure we were updated as well given all considerations wherever possible....
read full review
Comment on agent fees
Excellent
Was this helpful? Yes

“I found the staff at Empire Chase knowledgeable and professional. ......”

Share on :
Feb 05,2018
Minithumbup
Naz
By: 'Ntando'
Feb 05,2018
0 people found
this helpful
I found the staff at Empire Chase knowledgeable and professional. I would definitely recommend Anika, Naz and Meir to anyone looking for a rental property...
read full review
Comment on agent fees
I was not charged any Agent's fees. All I paid for was the first month's rent upfront, 6 weeks deposit and an inventory fee of £140
Was this helpful? Yes

“Really relaxed and no hassle estate agent. Easy to get ......”

Share on :
Feb 05,2018
Minithumbup
Naz
By: 'Sherly Mathew'
Feb 05,2018
0 people found
this helpful
Really relaxed and no hassle estate agent. Easy to get a hold of and a much cheaper way to get a rented property that suits our needs than the usual estate agents. I would recommend, thanks for your help...
read full review
Comment on agent fees
Excellent
Was this helpful? Yes

“Very professional staff, extremely helpful with moving and very responsive, ......”

Share on :
Feb 04,2018
Minithumbup
Naz
By: 'Paul Daniel Rusu'
Feb 04,2018
0 people found
this helpful
Very professional staff, extremely helpful with moving and very responsive, I totally recommend “ Thank you Anika and Naz. Paul Daniel Rusu...
read full review
Comment on agent fees
Good , reasonable.
Was this helpful? Yes

“Just moved in to my gorgeous flat, Anika and Naz ......”

Share on :
Feb 04,2018
Minithumbup
Naz
By: 'Bellham'
Feb 04,2018
0 people found
this helpful
Just moved in to my gorgeous flat, Anika and Naz have been brilliant throughout the whole process; when my original flat had an issue with the landlord they quickly recommended and showed me around an even better one which I now live in. I couldn't ...
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes

“Empire chase have been fantastic from the start, the ease ......”

Share on :
Feb 03,2018
Minithumbup
Naz
By: 'Hemant'
Feb 03,2018
0 people found
this helpful
Empire chase have been fantastic from the start, the ease of signing up to the ease of renting the apartment was something which I was so happy about! Their process is very simple and effective and I would suggest them as a prospective agent to ...
read full review
Comment on agent fees
Fees are lower than what I previously paid and the service is ten times better
Was this helpful? Yes

“They are Profetional, helpful, friendly and very fast sorting out ......”

Share on :
Jan 26,2018
Minithumbup
By: 'Kris Klinsmann'
Jan 26,2018
0 people found
this helpful
They are Profetional, helpful, friendly and very fast sorting out problem. Thank you to Anika and Mehir for everything. Regards, Kris Klinsmann...
read full review
Was this helpful? Yes

“Naz and Anika have provided excellent help and service with ......”

Share on :
Jan 25,2018
Minithumbup
Naz
By: 'Isaac'
Jan 25,2018
0 people found
this helpful
Naz and Anika have provided excellent help and service with any complications we have had regarding the property. I would recommend them as reliable agents....
read full review
Was this helpful? Yes

“Naz from day 1 has been very helpful and proactive. He ......”

Share on :
Jan 22,2018
Minithumbup
Naz
By: 'Vinay'
Jan 22,2018
0 people found
this helpful
Naz from day 1 has been very helpful and proactive. He has provided guidance and also dealt with any issues quickly, providing updates regularly. I would recommend Naz and his team to any prospective landlord....
read full review
Comment on agent fees
Naz’s are reasonable and I would say lower than the average for a service that is personal and professional.
Was this helpful? Yes

“Naz Nazir has spearheaded letting a large project of ours. ......”

Share on :
Jan 22,2018
Minithumbup
Naz
By: 'Fastgrand Ltd'
Jan 22,2018
0 people found
this helpful
Naz Nazir has spearheaded letting a large project of ours. He has been most proactive truthful and driven. We enjoyed working with him...
read full review
Comment on agent fees
Very reasonable.
Was this helpful? Yes

“Both Naz and Anika provided an efficient, reliable and hands-on ......”

Share on :
Jan 22,2018
Minithumbup
By: 'Reshma'
Jan 22,2018
0 people found
this helpful
Both Naz and Anika provided an efficient, reliable and hands-on service. They were professional and went out of their way to be helpful. I would strongly recommend them, and would be happy to use their services again in the future....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes

“Very helpful and kind service and always thinking along with ......”

Share on :
Jan 21,2018
Minithumbup
Naz
By: 'Maaike'
Jan 21,2018
0 people found
this helpful
Very helpful and kind service and always thinking along with the client. Anika is always more than willing to come and have a look for herself if necessary!...
read full review
Comment on agent fees
Good.
Was this helpful? Yes

“I would like to single out Anika as someone who ......”

Share on :
Jan 20,2018
Minithumbup
By: 'George H'
Jan 20,2018
0 people found
this helpful
I would like to single out Anika as someone who has provided excellent customer service and has been particularly effective and efficient in dealing with all our requests and transactions. Very well done and thank you for excellent service and support....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Jackie was very helpful! She definitely help me find the ......”

Share on :
Jan 20,2018
Minithumbup
By: 'HappyM2'
Jan 20,2018
0 people found
this helpful
Jackie was very helpful! She definitely help me find the best home for me. When I first enquired about a property with Empire Chase it was regarding a property that had already been let, however, Jackie advised me on the property I am currently in ...
read full review
Comment on agent fees
Very good as there was none to pay at the time!
Was this helpful? Yes

“Jackie, provided us with an amazing service when we were ......”

Share on :
Sep 27,2017
Minithumbup
By: 'Moya Odunsi'
Sep 27,2017
0 people found
this helpful
Jackie, provided us with an amazing service when we were looking for a place. She kept us informed through out the whole process and was always available to answer any questions. I would 100% recommend her....
read full review
Comment on agent fees
Agent fee was very good compared to others.
Was this helpful? Yes

“Anika is a thorough professional and truly understands clients requirements. ......”

Share on :
Sep 17,2017
Minithumbup
By: 'Vijender'
Sep 17,2017
0 people found
this helpful
Anika is a thorough professional and truly understands clients requirements. In my case, the properties were carefully selected to meet my requirements. Which resulted in me finalizing the first one I viewed. Thanks Anika and Empire Chase!...
read full review
Was this helpful? Yes

“Naz has been extremely supportive to me and my intention ......”

Share on :
Sep 05,2017
Minithumbup
Naz
By: 'Maria Thomson'
Sep 05,2017
0 people found
this helpful
Naz has been extremely supportive to me and my intention is to do business with him in the very near future. He's trustworthy, reliable and transparent in business and in his lifestyle, this is my experience with Naz. He excels in his knowledge and shares ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“I started renting a property via Naz a few months ......”

Share on :
Sep 02,2017
Minithumbup
Naz
By: 'Harrow tenant'
Sep 02,2017
0 people found
this helpful
I started renting a property via Naz a few months ago and I have to say that I have found him to be more upfront , honest , helpful and communicative than other agents in Harrow. He has gone out of his way to help me with ...
read full review
Was this helpful? Yes

“Very happy with the service Empire Chase has provided of ......”

Share on :
Aug 31,2017
Minithumbup
Naz
Rasheda
By: 'Columbia Group'
Aug 31,2017
0 people found
this helpful
Very happy with the service Empire Chase has provided of the past 3 years. They bring in good tenants , provide professional care and advise for their landlords . We trust them entirely with our portfolio in Harrow and will be continuing to use their service for the ...
read full review
Comment on agent fees
Fees are priced correctly for what we are looking for as a landlord.
Was this helpful? Yes

“I have had a positive experience so far. All staff ......”

Share on :
Aug 31,2017
Minithumbup
Naz
By: 'ML'
Aug 31,2017
0 people found
this helpful
I have had a positive experience so far. All staff including Naz, Jackie and Anika were friendly and attentive. They communicated well at all stages. I am happy with the experience. Would recommend the team to anyone thinking of using this service....
read full review
Was this helpful? Yes

“Had a great experience moving into the country from abroad. ......”

Share on :
Aug 30,2017
Minithumbup
Naz
By: 'kshitij jain'
Aug 30,2017
0 people found
this helpful
Had a great experience moving into the country from abroad. Had a very short time in which had to find a property and within a couple of iterations got it via Empire chase. Entire process was smooth. All the people I interacted with at Empire ...
read full review
Comment on agent fees
Excellent
Was this helpful? Yes
Staff picture Naz
(157)
Staff picture Justyna
(10)
No image available Rasheda
(8)
picture is hidden Natasha
No image available Daniel
(0)

Tenant Fees

NO ADMIN FEE

Tenancy Information

Relevant letting fees and tenant protection information
As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments

Before the tenancy starts (payable to Empire Chase Estate Agent 'The Agent')
Holding Deposit:1 week's rent
Deposit:5 weeks' rent

During the tenancy (payable to the Agent)

For English properties:

Changes to the tenancy agreement: None
Payment of interest for the late payment of rent at a rate of 3%
Charge for the reasonably incurred costs for the loss of keys/security devices: £70 labour plus the key cost and any cost related to a fob
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable
- Utilities - gas, electricity, water
- Communications - telephone and broadband
- Installation of cable/satellite
- Subscription to cable/satellite supplier
- Television licence
- Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Empire Chase Estate Agentis a member of Safe Agents Client Money Protection (Previously know as NALS) which is a client money protection scheme, and also a member of The Property Ombudsman which is a redress scheme.
Last updated at 19/07/2019, 11:12 AM by The management
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

If you feel that we haven't put things right after your initial contact, you can make a formal complaint via post or telephone on the below contact details.

The Manager,
Empire Chase,
14 Peterborough Road,
Harrow,
HA1 2BQ
Tel 0208 4227722

We will then send you an acknowledgement within 5 working days to confirm we have received your complaint and one of our senior managers will investigate your complaint and respond to you within 14 working days.

If you remain dissatisfied, you can refer the complaint to the Property Ombudsman whose details can be found at www.tpos.co.uk
Last updated at 11:58 AM 01/10/2018 by Naz Nizar

Awards won by Empire Chase Limited

Individual Branch Awards

Harrow, HA1


As Seen On

Get in touch with

Empire Chase Limited