Empire Chase Limited
4.9/5, 225 reviews
99% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
We are an upmarket real estate agency with a large portfolio of brand new apartments and finer homes in Harrow, Wembley and surrounding areas.Our expertise in the property market covers build to rent, PRS, bulk lettings, sales, property management, block management, asset management and interior designing. We provide comprehensive ... show more We are an upmarket real estate agency with a large portfolio of brand new apartments and finer homes in Harrow, Wembley and surrounding areas.

Our expertise in the property market covers build to rent, PRS, bulk lettings, sales, property management, block management, asset management and interior designing.

We provide comprehensive services to corporate landlords, buy-to-let individual landlords, tenants and property buyers.
Empire Chase: Estate Agent in London, UK, Specialise in properties for Sale, Rentals and New Homes

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £25,000 £490,000
Lettings 96% 98% £850 £2,270
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 0 156 2 2 0 1 0 16 0
Areas covered
  • HA1
  • HA4
  • HA2
  • HA3
  • HA5
  • HA7
  • HA8
  • HA9
  • HA0
  • NW9
  • NW10
Address

14 Peterborough Road
Harrow
Greater London
HA1 2BQ
0208 4227722

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NALS TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Latest Properties

No Properties

“Thank you Naz!...”

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Jan 09,2019
Minithumbup
Naz
By: 'hm42'
Jan 09,2019
0 people found
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Naz has been incredible from the start! quick to resolve any issue and has always ensured things have been done efficiently and that i am left happy. For the most i am thankful he has been able to quickly get things sorted when needed even ...
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“Five Star Service...”

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Jan 08,2019
Minithumbup
Naz
By: 'Steve Salter'
Jan 08,2019
0 people found
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Naz has been a star agent for me since I began renting an apartment at Wembley Central Apartments. From the beginning, Naz was quick to find new tenants, but also the right tenant with minimum void periods. Always working on our behalf to get the ...
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Comment on agent fees
Very reasonable. The VAT is always a pain, but that's the rules. Always considerate to keep costs down and the close attention pays off as it means tenants stay for longer.
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“AMAZING...”

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Nov 27,2018
Minithumbup
Naz
By: 'Azhar'
Nov 27,2018
0 people found
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Many thanks for all your efforts in selling our house recently. It's been a real pleasure doing business with you, from the initial valuation and final sale....
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Comment on agent fees
GOOD
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“Very reassuring...”

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Nov 13,2018
Minithumbup
Justyna
By: 'Tim'
Nov 13,2018
0 people found
this helpful
Great customer service! I was a little anxious about the referencing process..and the team were wonderful in reassuring and helping me... lovely people and great service!...
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Comment on agent fees
No fees... and still great attitude!
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“Professional, efficient, reliable....”

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Nov 06,2018
Minithumbup
Justyna
By: 'Rob C'
Nov 06,2018
0 people found
this helpful
Having had many bad experiences with many other estate agencies, Justyna simply helped us to restore our faith. She was very professional, punctual from the very beginning. Also very patient , nothing was too much to ask or bother her with. Hasnt given up on us ...
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Comment on agent fees
No agents fee
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“#1 Letting Agent...”

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Nov 06,2018
Minithumbup
Justyna
By: 'John Wicks'
Nov 06,2018
0 people found
this helpful
Easy to deal with and communicate a decision on a property. Very helpful and gave us an insight of the actual property....
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Comment on agent fees
GOOD
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“Supportive and polite Staff...”

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Nov 06,2018
Minithumbup
Justyna
Naz
By: 'Ragini'
Nov 06,2018
0 people found
this helpful
It was great experience with Justyna and Naz. They both were so supportive during whole process of letting the property...
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“Super helpful and responsive!...”

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Nov 04,2018
Minithumbup
Justyna
By: 'Rahul'
Nov 04,2018
0 people found
this helpful
Justyna has been extremely helpful and communicative about properties we've seen on Rightmove and others we hadn't considered that she was aware could be a good match for our criteria. She went out of the way to arrange a video of a prospective property and ...
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Comment on agent fees
Fees charged by Empire Chase are extremely reasonable and we’re glad to see this refreshing approach as opposed to most extortionate mainstream letting agencies.
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“Very professional service...”

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Oct 31,2018
Minithumbup
Naz
By: 'Cassandra Coros'
Oct 31,2018
0 people found
this helpful
Would recommend this company and would definitely use them again in the future. We found they were helpful, professional, always kept us in the loop and easy to contact. Thank you...
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Comment on agent fees
NO AGENT FEES!!!
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“Helpful and accomodating...”

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Oct 27,2018
Minithumbup
Naz
By: 'Flat 1204, Wembley Central Apartments'
Oct 27,2018
0 people found
this helpful
I was lucky to have booked my first apartment through Empire Chase, especially considering I had moved recently from abroad along with my family. Naz had a very understanding outlook towards the problems and issues one can face during the tenure and each time he ...
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Comment on agent fees
No Agent Fees
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“Excellent service...”

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Oct 16,2018
Minithumbup
Naz
By: 'Neil'
Oct 16,2018
0 people found
this helpful
It's been a real pleasure working with Naz and the team at Empire Chase! They have consistently found tenants extremely quickly for all of my properties and always provided an excellent service. I have no hesitation in providing Empire Chase the highest recommendation and look ...
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“Responsive, helpful and accommodating...”

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Oct 14,2018
Minithumbup
By: 'Sarah'
Oct 14,2018
0 people found
this helpful
Anika has been friendly, helpful, very quick to respond and efficient in all my dealings with her. Even when things got a bit complicated, she was polite, friendly and accommodating. Thanks!...
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“31 Harrow Fields Gardens...”

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Oct 08,2018
Minithumbup
Naz
By: 'Dilip'
Oct 08,2018
0 people found
this helpful
We were very happy with our experience with Empire Chase, especially Mr Naz Nizar. Any problem was promptly attended to. One evening we were locked out having left the key inside. I called Naz, though it was late evening, he promptly arrived for assistance. He ...
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Comment on agent fees
The Agent's fees were reasonable.
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“Outstanding service with No Admin Fees...”

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Oct 04,2018
Minithumbup
Naz
By: 'Sudhan & Pradnya'
Oct 04,2018
0 people found
this helpful
I still remember the my first week of home search in London where we came across Empire Chase agency owned by gentleman called Naz. Right from the help of pick from station till the presentation and the paper work was done in so hassle free ...
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Comment on agent fees
Very good as they have no Admin Fees
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“The best letting agent...”

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Sep 24,2018
Minithumbup
Justyna
By: 'Michael J'
Sep 24,2018
0 people found
this helpful
Justyna was very helpful throughout the process of letting the flat to me. She answered all my questions, she was friendly and assisted me in everything from beginning to end....
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Comment on agent fees
Good - no fees charged
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“Good Agency...”

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Sep 18,2018
Minithumbup
Naz
By: 'Selim'
Sep 18,2018
0 people found
this helpful
We didn't experience major problems, they were pretty good in their jobs. They didn't take any agency fees or inventory check-out fees, and they gave us the full refund of the deposit -which is, quite unlikely in other agencies. Despite some late replies in the ...
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Comment on agent fees
Good
Was this helpful? Yes

“Efficient, professional, easy going...”

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Sep 03,2018
Minithumbup
Naz
By: 'Simon, Harrow'
Sep 03,2018
0 people found
this helpful
I've dealt with numerous agents in the past and can easily say Empire Chase have been the best and easiest to deal with. They were courteous, professional and attentive. Would highly recommend them, particularly Naz, in the future....
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Comment on agent fees
I can't remember which is a good thing as I would remember extortionate fees.
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“High impressions...”

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Aug 21,2018
Minithumbup
Naz
Rasheda
By: 'Cho'
Aug 21,2018
0 people found
this helpful
I've got high impression on their agency services. It was very kind & stunning. I highly recommend the agent in harrow area. Fabulous!! EXCELLENT!!...
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Comment on agent fees
Good fee, no any additional cost.
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“Hassle free rentals and no admin fees...”

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Jul 20,2018
Minithumbup
By: 'Arundhati'
Jul 20,2018
0 people found
this helpful
I was impressed with the number of properties Empire Chase has and it gave me a lot of options to choose from when I was looking for properties. Staff at Empire Chase are always willing to help. Lillian, has been specifically helpful with my most ...
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Comment on agent fees
The fee policy is fair.
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“Two Thumbs Up...”

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May 09,2018
Minithumbup
By: 'Supreeth'
May 09,2018
0 people found
this helpful
Anika has done a great job in helping me to decide on the new property to rent and settle down quickly in the first few days. She has always been kind enough to answer all my questions with patience. Very professional and proactive and has ...
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Comment on agent fees
-
Was this helpful? Yes

“Excellent service!...”

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Apr 27,2018
Minithumbup
Naz
By: 'Kaushal'
Apr 27,2018
0 people found
this helpful
Empire Chase provided us extraordinary service since we appointed them as managing agent for both our residential developments. They are efficiently managing nearly 60 flats and good with communication and resolving issues with tenants. Naz, Anika and team are really enthusiastic and hard working people. We ...
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“Excellent service and really helpful...”

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Apr 24,2018
Minithumbup
Naz
Naz
By: 'Anshul'
Apr 24,2018
0 people found
this helpful
Anika and Naz have been really helpful right from the start and whole process of renting the property became so easy. They are professional agents and I would definitely recommend them....
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Comment on agent fees
Agents fees is reasonable
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“Very good...”

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Apr 20,2018
Minithumbup
By: 'Dolly'
Apr 20,2018
0 people found
this helpful
Really good and smooth experience. Special thanks to Anika, Lilian and Naz for being very professional and being completely understanding of my needs and what I was looking for. double thumbs up....
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Comment on agent fees
Good.
Was this helpful? Yes

“Very professional and friendly...”

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Apr 17,2018
Minithumbup
Naz
By: 'Michelle'
Apr 17,2018
0 people found
this helpful
My experience with Empire Chase has been very positive to date and I would highly recommend them to any landlord. Having worked with several letting agents over the years, I can confidently say that Empire Chase has provided the best service to date. They are ...
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Comment on agent fees
They offer a very competitive rate
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“Great Service...”

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Mar 29,2018
Minithumbup
Naz
By: 'Bharat & Chandni'
Mar 29,2018
0 people found
this helpful
Looking for the right flat in London is a hectic job, but this was all eased up by Naz. We are extremely happy with our flat and the straight forward process. Thank you Naz....
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“My experience as a tenant with Empire Chase...”

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Mar 21,2018
Minithumbup
Naz
By: 'Subhas'
Mar 21,2018
0 people found
this helpful
I must admit my experience with Empire Chase have been wonderful so far. Right from the time I enquired about the property in Siuth Harrow, till date as a tenant, every occasion, Naz had been exceptional for providing detailed and correct information to assist in ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“Honestly an easy experience. Naz and his team are great. ......”

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Mar 13,2018
Minithumbup
By: 'vp'
Mar 13,2018
0 people found
this helpful
Honestly an easy experience. Naz and his team are great. They sort everything and are really easy to deal with. Seamless and more importantly a stress free experience....
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Comment on agent fees
No issues, reasonable
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“Having been Naz's tenants for just over two years, I ......”

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Mar 09,2018
Minithumbup
Naz
By: 'Joe Young'
Mar 09,2018
0 people found
this helpful
Having been Naz's tenants for just over two years, I can say that he offers a highly professional and reactive service. Through out the tenancy I have found Naz to be extremely helpful in a friendly yet concise manner. He was easily attainable by phone ...
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Comment on agent fees
Fees are market competitive and easily agreeable.
Was this helpful? Yes

“Anika has always been responsive and helping me out a ......”

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Feb 19,2018
Minithumbup
Rasheda
By: 'Youwon Kim'
Feb 19,2018
0 people found
this helpful
Anika has always been responsive and helping me out a lot to sort things out even over weekdns. Rasheda was really nice and kind but I'm not sure I can leave a review of her work since I haven't got the inventory report yet which ...
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Comment on agent fees
No agent fee which is incredible and common inventory fee which is fine.
Was this helpful? Yes

“Anika and EC always go the extra mile. Been able ......”

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Feb 09,2018
Minithumbup
By: 'kevin'
Feb 09,2018
0 people found
this helpful
Anika and EC always go the extra mile. Been able to get best tenant from Anika's profesdional approach. Highly recommend....
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Staff picture Naz
(172)
Staff picture Justyna
(14)
picture is hidden Natasha
No image available Rasheda
(8)
No image available Daniel
(0)

Tenant Fees

NO ADMIN FEE

Tenancy Information

Relevant letting fees and tenant protection information
As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments

Before the tenancy starts (payable to Empire Chase Estate Agent 'The Agent')
Holding Deposit:1 week's rent
Deposit:5 weeks' rent

During the tenancy (payable to the Agent)

For English properties:

Changes to the tenancy agreement: None
Payment of interest for the late payment of rent at a rate of 3%
Charge for the reasonably incurred costs for the loss of keys/security devices: £70 labour plus the key cost and any cost related to a fob
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable
- Utilities - gas, electricity, water
- Communications - telephone and broadband
- Installation of cable/satellite
- Subscription to cable/satellite supplier
- Television licence
- Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Empire Chase Estate Agentis a member of Safe Agents Client Money Protection (Previously know as NALS) which is a client money protection scheme, and also a member of The Property Ombudsman which is a redress scheme.
Last updated at 19/07/2019, 11:12 AM by The management
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

If you feel that we haven't put things right after your initial contact, you can make a formal complaint via post or telephone on the below contact details.

The Manager,
Empire Chase,
14 Peterborough Road,
Harrow,
HA1 2BQ
Tel 0208 4227722

We will then send you an acknowledgement within 5 working days to confirm we have received your complaint and one of our senior managers will investigate your complaint and respond to you within 14 working days.

If you remain dissatisfied, you can refer the complaint to the Property Ombudsman whose details can be found at www.tpos.co.uk
Last updated at 11:58 AM 01/10/2018 by Naz Nizar

Awards won by Empire Chase Limited

Individual Branch Awards

Harrow, HA1


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Empire Chase Limited