Empire Chase Limited
4.9/5, 210 reviews
100% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
We are an upmarket real estate agency with a large portfolio of brand new apartments and finer homes in Harrow, Wembley and surrounding areas.Our expertise in the property market covers build to rent, PRS, bulk lettings, sales, property management, block management, asset management and interior designing. We provide comprehensive ... show more We are an upmarket real estate agency with a large portfolio of brand new apartments and finer homes in Harrow, Wembley and surrounding areas.

Our expertise in the property market covers build to rent, PRS, bulk lettings, sales, property management, block management, asset management and interior designing.

We provide comprehensive services to corporate landlords, buy-to-let individual landlords, tenants and property buyers.
Empire Chase: Estate Agent in London, UK, Specialise in properties for Sale, Rentals and New Homes

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £25,000 £490,000
Lettings 96% 97% £850 £2,270
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 0 143 1 2 0 1 0 15 0
Areas covered
  • HA1
  • HA4
  • HA2
  • HA3
  • HA5
  • HA7
  • HA8
  • HA9
  • HA0
  • NW9
  • NW10
Address

14 Peterborough Road
Harrow
Greater London
HA1 2BQ
0208 4227722

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NALS TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Latest Properties

No Properties

“Good Agency...”

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Sep 18,2018
Minithumbup
Naz
By: 'Selim'
Sep 18,2018
0 people found
this helpful
We didn't experience major problems, they were pretty good in their jobs. They didn't take any agency fees or inventory check-out fees, and they gave us the full refund of the deposit -which is, quite unlikely in other agencies. Despite some late replies in the ...
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Comment on agent fees
Good
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“Efficient, professional, easy going...”

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Sep 03,2018
Minithumbup
Naz
By: 'Simon, Harrow'
Sep 03,2018
0 people found
this helpful
I've dealt with numerous agents in the past and can easily say Empire Chase have been the best and easiest to deal with. They were courteous, professional and attentive. Would highly recommend them, particularly Naz, in the future....
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Comment on agent fees
I can't remember which is a good thing as I would remember extortionate fees.
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“High impressions...”

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Aug 21,2018
Minithumbup
Naz
Rasheda
By: 'Cho'
Aug 21,2018
0 people found
this helpful
I've got high impression on their agency services. It was very kind & stunning. I highly recommend the agent in harrow area. Fabulous!! EXCELLENT!!...
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Comment on agent fees
Good fee, no any additional cost.
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“Hassle free rentals and no admin fees...”

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Jul 20,2018
Minithumbup
By: 'Arundhati'
Jul 20,2018
0 people found
this helpful
I was impressed with the number of properties Empire Chase has and it gave me a lot of options to choose from when I was looking for properties. Staff at Empire Chase are always willing to help. Lillian, has been specifically helpful with my most ...
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Comment on agent fees
The fee policy is fair.
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“Two Thumbs Up...”

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May 09,2018
Minithumbup
By: 'Supreeth'
May 09,2018
0 people found
this helpful
Anika has done a great job in helping me to decide on the new property to rent and settle down quickly in the first few days. She has always been kind enough to answer all my questions with patience. Very professional and proactive and has ...
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Comment on agent fees
-
Was this helpful? Yes

“Excellent service!...”

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Apr 27,2018
Minithumbup
Naz
By: 'Kaushal'
Apr 27,2018
0 people found
this helpful
Empire Chase provided us extraordinary service since we appointed them as managing agent for both our residential developments. They are efficiently managing nearly 60 flats and good with communication and resolving issues with tenants. Naz, Anika and team are really enthusiastic and hard working people. We ...
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“Excellent service and really helpful...”

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Apr 24,2018
Minithumbup
Naz
Naz
By: 'Anshul'
Apr 24,2018
0 people found
this helpful
Anika and Naz have been really helpful right from the start and whole process of renting the property became so easy. They are professional agents and I would definitely recommend them....
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Comment on agent fees
Agents fees is reasonable
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“Very good...”

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Apr 20,2018
Minithumbup
By: 'Dolly'
Apr 20,2018
0 people found
this helpful
Really good and smooth experience. Special thanks to Anika, Lilian and Naz for being very professional and being completely understanding of my needs and what I was looking for. double thumbs up....
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Comment on agent fees
Good.
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“Very professional and friendly...”

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Apr 17,2018
Minithumbup
Naz
By: 'Michelle'
Apr 17,2018
0 people found
this helpful
My experience with Empire Chase has been very positive to date and I would highly recommend them to any landlord. Having worked with several letting agents over the years, I can confidently say that Empire Chase has provided the best service to date. They are ...
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Comment on agent fees
They offer a very competitive rate
Was this helpful? Yes

“Great Service...”

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Mar 29,2018
Minithumbup
Naz
By: 'Bharat & Chandni'
Mar 29,2018
0 people found
this helpful
Looking for the right flat in London is a hectic job, but this was all eased up by Naz. We are extremely happy with our flat and the straight forward process. Thank you Naz....
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“My experience as a tenant with Empire Chase...”

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Mar 21,2018
Minithumbup
Naz
By: 'Subhas'
Mar 21,2018
0 people found
this helpful
I must admit my experience with Empire Chase have been wonderful so far. Right from the time I enquired about the property in Siuth Harrow, till date as a tenant, every occasion, Naz had been exceptional for providing detailed and correct information to assist in ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“Honestly an easy experience. Naz and his team are great. ......”

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Mar 13,2018
Minithumbup
By: 'vp'
Mar 13,2018
0 people found
this helpful
Honestly an easy experience. Naz and his team are great. They sort everything and are really easy to deal with. Seamless and more importantly a stress free experience....
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Comment on agent fees
No issues, reasonable
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“Having been Naz's tenants for just over two years, I ......”

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Mar 09,2018
Minithumbup
Naz
By: 'Joe Young'
Mar 09,2018
0 people found
this helpful
Having been Naz's tenants for just over two years, I can say that he offers a highly professional and reactive service. Through out the tenancy I have found Naz to be extremely helpful in a friendly yet concise manner. He was easily attainable by phone ...
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Comment on agent fees
Fees are market competitive and easily agreeable.
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“Anika has always been responsive and helping me out a ......”

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Feb 19,2018
Minithumbup
Rasheda
By: 'Youwon Kim'
Feb 19,2018
0 people found
this helpful
Anika has always been responsive and helping me out a lot to sort things out even over weekdns. Rasheda was really nice and kind but I'm not sure I can leave a review of her work since I haven't got the inventory report yet which ...
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Comment on agent fees
No agent fee which is incredible and common inventory fee which is fine.
Was this helpful? Yes

“Anika and EC always go the extra mile. Been able ......”

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Feb 09,2018
Minithumbup
By: 'kevin'
Feb 09,2018
0 people found
this helpful
Anika and EC always go the extra mile. Been able to get best tenant from Anika's profesdional approach. Highly recommend....
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“Efficient, reasonable,very friendly and extremely professional team. They went ......”

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Feb 05,2018
Minithumbup
Naz
By: 'Jibu Mathew'
Feb 05,2018
0 people found
this helpful
Efficient, reasonable,very friendly and extremely professional team. They went above and beyond to assist. Highly recommend. Special mention about Naz Nizar and Anika Vaghela who made sure we were updated as well given all considerations wherever possible....
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Comment on agent fees
Excellent
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“I found the staff at Empire Chase knowledgeable and professional. ......”

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Feb 05,2018
Minithumbup
Naz
By: 'Ntando'
Feb 05,2018
0 people found
this helpful
I found the staff at Empire Chase knowledgeable and professional. I would definitely recommend Anika, Naz and Meir to anyone looking for a rental property...
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Comment on agent fees
I was not charged any Agent's fees. All I paid for was the first month's rent upfront, 6 weeks deposit and an inventory fee of £140
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“Really relaxed and no hassle estate agent. Easy to get ......”

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Feb 05,2018
Minithumbup
Naz
By: 'Sherly Mathew'
Feb 05,2018
0 people found
this helpful
Really relaxed and no hassle estate agent. Easy to get a hold of and a much cheaper way to get a rented property that suits our needs than the usual estate agents. I would recommend, thanks for your help...
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Comment on agent fees
Excellent
Was this helpful? Yes

“Very professional staff, extremely helpful with moving and very responsive, ......”

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Feb 04,2018
Minithumbup
Naz
By: 'Paul Daniel Rusu'
Feb 04,2018
0 people found
this helpful
Very professional staff, extremely helpful with moving and very responsive, I totally recommend “ Thank you Anika and Naz. Paul Daniel Rusu...
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Comment on agent fees
Good , reasonable.
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“Just moved in to my gorgeous flat, Anika and Naz ......”

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Feb 04,2018
Minithumbup
Naz
By: 'Bellham'
Feb 04,2018
0 people found
this helpful
Just moved in to my gorgeous flat, Anika and Naz have been brilliant throughout the whole process; when my original flat had an issue with the landlord they quickly recommended and showed me around an even better one which I now live in. I couldn't ...
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Comment on agent fees
Very reasonable
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“Empire chase have been fantastic from the start, the ease ......”

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Feb 03,2018
Minithumbup
Naz
By: 'Hemant'
Feb 03,2018
0 people found
this helpful
Empire chase have been fantastic from the start, the ease of signing up to the ease of renting the apartment was something which I was so happy about! Their process is very simple and effective and I would suggest them as a prospective agent to ...
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Comment on agent fees
Fees are lower than what I previously paid and the service is ten times better
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“They are Profetional, helpful, friendly and very fast sorting out ......”

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Jan 26,2018
Minithumbup
By: 'Kris Klinsmann'
Jan 26,2018
0 people found
this helpful
They are Profetional, helpful, friendly and very fast sorting out problem. Thank you to Anika and Mehir for everything. Regards, Kris Klinsmann...
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“Naz and Anika have provided excellent help and service with ......”

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Jan 25,2018
Minithumbup
Naz
By: 'Isaac'
Jan 25,2018
0 people found
this helpful
Naz and Anika have provided excellent help and service with any complications we have had regarding the property. I would recommend them as reliable agents....
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“Naz from day 1 has been very helpful and proactive. He ......”

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Jan 22,2018
Minithumbup
Naz
By: 'Vinay'
Jan 22,2018
0 people found
this helpful
Naz from day 1 has been very helpful and proactive. He has provided guidance and also dealt with any issues quickly, providing updates regularly. I would recommend Naz and his team to any prospective landlord....
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Comment on agent fees
Naz’s are reasonable and I would say lower than the average for a service that is personal and professional.
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“Naz Nazir has spearheaded letting a large project of ours. ......”

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Jan 22,2018
Minithumbup
Naz
By: 'Fastgrand Ltd'
Jan 22,2018
0 people found
this helpful
Naz Nazir has spearheaded letting a large project of ours. He has been most proactive truthful and driven. We enjoyed working with him...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes

“Both Naz and Anika provided an efficient, reliable and hands-on ......”

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Jan 22,2018
Minithumbup
By: 'Reshma'
Jan 22,2018
0 people found
this helpful
Both Naz and Anika provided an efficient, reliable and hands-on service. They were professional and went out of their way to be helpful. I would strongly recommend them, and would be happy to use their services again in the future....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Very helpful and kind service and always thinking along with ......”

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Jan 21,2018
Minithumbup
Naz
By: 'Maaike'
Jan 21,2018
0 people found
this helpful
Very helpful and kind service and always thinking along with the client. Anika is always more than willing to come and have a look for herself if necessary!...
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Comment on agent fees
Good.
Was this helpful? Yes

“I would like to single out Anika as someone who ......”

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Jan 20,2018
Minithumbup
By: 'George H'
Jan 20,2018
0 people found
this helpful
I would like to single out Anika as someone who has provided excellent customer service and has been particularly effective and efficient in dealing with all our requests and transactions. Very well done and thank you for excellent service and support....
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Comment on agent fees
Good
Was this helpful? Yes

“Jackie was very helpful! She definitely help me find the ......”

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Jan 20,2018
Minithumbup
By: 'HappyM2'
Jan 20,2018
0 people found
this helpful
Jackie was very helpful! She definitely help me find the best home for me. When I first enquired about a property with Empire Chase it was regarding a property that had already been let, however, Jackie advised me on the property I am currently in ...
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Comment on agent fees
Very good as there was none to pay at the time!
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“Jackie, provided us with an amazing service when we were ......”

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Sep 27,2017
Minithumbup
By: 'Moya Odunsi'
Sep 27,2017
0 people found
this helpful
Jackie, provided us with an amazing service when we were looking for a place. She kept us informed through out the whole process and was always available to answer any questions. I would 100% recommend her....
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Comment on agent fees
Agent fee was very good compared to others.
Was this helpful? Yes
Staff picture Naz
(163)
Staff picture Justyna
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Tenant Fees

NO ADMIN FEE

Tenancy Information

Relevant letting fees and tenant protection information
As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments

Before the tenancy starts (payable to Empire Chase Estate Agent 'The Agent')
Holding Deposit:1 week's rent
Deposit:5 weeks' rent

During the tenancy (payable to the Agent)

For English properties:

Changes to the tenancy agreement: None
Payment of interest for the late payment of rent at a rate of 3%
Charge for the reasonably incurred costs for the loss of keys/security devices: £70 labour plus the key cost and any cost related to a fob
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable
- Utilities - gas, electricity, water
- Communications - telephone and broadband
- Installation of cable/satellite
- Subscription to cable/satellite supplier
- Television licence
- Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Empire Chase Estate Agentis a member of Safe Agents Client Money Protection (Previously know as NALS) which is a client money protection scheme, and also a member of The Property Ombudsman which is a redress scheme.
Last updated at 19/07/2019, 11:12 AM by The management
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

If you feel that we haven't put things right after your initial contact, you can make a formal complaint via post or telephone on the below contact details.

The Manager,
Empire Chase,
14 Peterborough Road,
Harrow,
HA1 2BQ
Tel 0208 4227722

We will then send you an acknowledgement within 5 working days to confirm we have received your complaint and one of our senior managers will investigate your complaint and respond to you within 14 working days.

If you remain dissatisfied, you can refer the complaint to the Property Ombudsman whose details can be found at www.tpos.co.uk
Last updated at 11:58 AM 01/10/2018 by Naz Nizar

Awards won by Empire Chase Limited

Individual Branch Awards

Harrow, HA1


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Empire Chase Limited