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    Irshad Ibrahim
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    Daniel Ackers
  • Naz Nizar
    Naz Nizar
  • Anika Vaghela
    Anika Vaghela
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    Rasheda Begum
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    Raquel Colombelli
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    Jackie Natanauan
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14 Peterborough Road
Harrow
Greater London
HA1 2BQ
0208 4227722

 
Website not available Properties for sale
properties for rent (2)
Jun 25,2017
Minithumbup
Naz Nizar
Anika Vaghela
By:
Jun 25,2017
0 people found
this helpful
I was very well taken care of throughout the process, everything was very well conducted, and there was no problem. And I will recommend it to my friends...
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Comment on agent fees
they are the best
Was this helpful? Yes
Jun 19,2017
Minithumbup
Naz Nizar
By:
Jun 19,2017
0 people found
this helpful
I have had the pleasure of having Naz as my estate agent over the past 3 years. I've never had such a dedicated agent who cares for his tenants... whenever I had any issue or problem it was solved in 24 hours and his communication was excellent. Leaving the property was a breeze as he was fair at all times and my deposit was in my account within a week! I'm going to miss having Naz around! Amazing agent...
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Comment on agent fees
Good
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Jun 17,2017
Minithumbup
Naz Nizar
By:
Jun 17,2017
0 people found
this helpful
We were so fortunate to have found Naz Nizar ( Empire Chase ) when we moved to our flat . As our agent, he helped us find the right house in the right neighborhood for the right price. He was patient and very kind with us. We now consider Naz a friend and would highly recommend him to anyone that is searching for a new home. We can't speak highly enough of our experience with Naz. Thanks again to Naz Nizar and his team, Empire Chase, for being such a pleasure to work with. Daniella & Al...
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Comment on agent fees
good
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Jun 09,2017
Minithumbup
Naz Nizar
Naz Nizar
By:
Jun 09,2017
0 people found
this helpful
This is our second home with Empire Chase; Naz was a shining star in our entire moving process. For me, I thought finding the house would be the most stressful part of the process, but Naz was incredible and we are very happy with the results. He is highly professional, very talented and organized in showing homes with my time schedules. He is Cleary understands our budget and boundaries, helped to find a nice home in a nice location. 5 stars really aren't enough to give it to him. Highly recom...
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Comment on agent fees
good
Was this helpful? Yes
May 19,2017
Minithumbup
Anika Vaghela
By:
May 19,2017
0 people found
this helpful
Anika was extremely kind and professional. She was always friendly and approachable, and she answered all the question I might have promptly. The service I received was always on point. Working with Anika - and Empire Chase, has been a pleasure and I will gladly recommend their services....
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Comment on agent fees
Competitive feeds
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May 07,2017
Minithumbup
Naz Nizar
Anika Vaghela
By:
May 07,2017
0 people found
this helpful
Professional, polite, honest and efficient. Very happy with the service received. They always took my calls and ensured everything ran smoothly. They took calls and viewings outside of normal hours and went that extra mile to ensure a successful outcome. My tenants also commented on their efficiency as well as their professionalism....
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Comment on agent fees
Competitive fees.
Was this helpful? Yes
Apr 25,2017
Minithumbup
Anika Vaghela
By:
Apr 25,2017
0 people found
this helpful
Anika was extremely helpful when I relocated to London. She was very professional and answered any questions we had (even after working hours). She was always friendly and approachable. It gave me a great sense of trust in the manner in which she dealt with our requests, our references, and also how easy and quickly everything was done....
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Comment on agent fees
Fortunately there were no agent fees attached to put agreement which was great.
Was this helpful? Yes
Feb 09,2017
Minithumbup
Naz Nizar
By:
Feb 09,2017
0 people found
this helpful
Empire Chase delivers what they profess. Their sales & lettings valuation is sound, they have let & sold a number of units in a short period of time. They are reliable and most importantly trust worthy agents. They put clients interests ahead of their own which is what sets them apart from other agents. Working with Empire Chase has been a pleasure and I will gladly recommend their services....
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Comment on agent fees
Good
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Jan 09,2017
Minithumbdown
By:
Jan 09,2017
0 people found
this helpful
After staying in the apartment for 22 months and leasing agreement was about to complete in next 2 months, it was a struggle for me to get the security deposit back. I have talked with many of my friends in UK and they never had these kind of service for any reputed agency. I was really not expecting this kind of service, I will never refer this agency for any tenancy to any of my friends in UK....
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By: naz
Jan 09, 2017
View all comments (1)
Hi Soma I am sorry you feel this way. As per the tenancy contract you were required to serve a 2 months notice if you wanted to terminate the contract before it expires. You served the 2 months notice on the 18th October 2016 which means you are required to pay rent until the 17th December 2016. We agreed, if we find a tenant who can move in earlier then you can move out earlier. But unfortunately we didn't find a tenant which means you are responsible to pay the rent till the 17th ...
Dec 16,2016
Minithumbup
Naz Nizar
Anika Vaghela
By:
Dec 16,2016
0 people found
this helpful
Excellent service , very efficient and always a pleasure to deal with. They are very catering to both to landlord and tenants...
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Comment on agent fees
good
Was this helpful? Yes
Dec 14,2016
Minithumbup
Naz Nizar
By:
Dec 14,2016
0 people found
this helpful
fantastic service and very helpful. would definitely recommend to others. he did exactly what he said he would and in a timely manner...
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Comment on agent fees
good
Was this helpful? Yes
Nov 05,2016
Minithumbup
Rasheda Begum
Naz Nizar
By:
Nov 05,2016
0 people found
this helpful
Very good to deal with both professional in there jobs are allways very helpful and will get any issues sorted straight awAy...
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Nov 04,2016
Minithumbup
Naz Nizar
By:
Nov 04,2016
0 people found
this helpful
After a number of unimpressive experiences with different agents as I looked for a rental it was absolute bliss to come upon Naz and Empire Chase. Not only have they met my requirements, they have been responsive when problems have cropped up. I cannot praise them highly enough and would recommend them unreservedly. It's all about business and delivering. If you deliver then you deserve the business and this is very much the case here....
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Comment on agent fees
No comment
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Nov 02,2016
Minithumbup
Anika Vaghela
Naz Nizar
By:
Nov 02,2016
0 people found
this helpful
Its really great feeling to have empire chase as my letting agent. They are very helpful, specially Anika Vaghela. I have started my deal while talking with anika and she helped me in every possible way to get a perfect house for me, Even when I shifted on Sunday, though it was their holiday, still she was at the place to handover my room keys. I am really great full to both Ankia and Naz for their all Co-operation. Last but not the list I need to mention the name of Naz who showed me the house ...
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Comment on agent fees
They took total £ 258 including inventory charge. I think it is on a bit higher side. They can think to reduce their charge a bit so that they can get more clients.
Was this helpful? Yes
Oct 30,2016
Minithumbup
Naz Nizar
Anika Vaghela
By:
Oct 30,2016
0 people found
this helpful
I am overall very pleased with this company and its agents, the service was friendly and professional. When we moved out they made it that much easier for us (unlike other agencies), and got our deposit back quickly and with no fuss....
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Comment on agent fees
Agent fees are very reasonable.
Was this helpful? Yes
Oct 30,2016
Minithumbup
Anika Vaghela
Naz Nizar
By:
Oct 30,2016
1 people found
this helpful
It has been an absolute pleasure dealing with Anika and Naz. Great professionalism and focus on customer experience. Anika, in particular has always been prompt and precise while responding to any queries or clarification. The best part is their willingness and action to walk the extra mile to ensure memorable experience and best interest for the customer, even when the steps taken could potentially have an impact on the agency. Great to know and interact with team Empire Chase....
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Oct 24,2016
Minithumbup
Anika Vaghela
By:
Oct 24,2016
0 people found
this helpful
The most helpful agent that answers to every question and is there through every step of the way until the signing of the contracts. So friendly and understanding....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 23,2016
Minithumbup
Naz Nizar
Anika Vaghela
By:
Oct 23,2016
0 people found
this helpful
Profesional helpful Staff. I was really satisfied I can reccomend them to any person who look for Nice modern flat or house. Thank you so much....
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Comment on agent fees
Everything was balanced I was really impressed.
Was this helpful? Yes
Oct 19,2016
Minithumbup
Anika Vaghela
By:
Oct 19,2016
2 people found
this helpful
Anika has been really helpful and informative. She has been very efficient when processing our application. Any questions we have,she is always ready to answer them. She also helped us out by allowing us to negotiate the fees. She is a real asset to Empire Chase and her professionalism is second to none. My family as a whole really found this experience stress free thanks to her help. We are very greatful for her service....
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Comment on agent fees
Anika was very kind and generous as she waivered fees for me and my mother. We really appreciated this gesture of goodwill.
Was this helpful? Yes
Oct 19,2016
Minithumbup
Anika Vaghela
By:
Oct 19,2016
0 people found
this helpful
We were most pleased with our recent letting using Anika Vaghela and Empire Chase. We received excellent communication throughout proceedings from Anika which allowed a stress-free experience. Would happily use again....
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Oct 18,2016
Minithumbup
Anika Vaghela
By:
Oct 18,2016
0 people found
this helpful
I have been dealing with Anika since we decided that we wanted to rent the flat. She was replying to my emails very fast and she was always very helpful and friendly....
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Sep 22,2016
Minithumbup
Naz Nizar
By:
Sep 22,2016
0 people found
this helpful
Naz was always helpful with us and I would definetely recomend Empire Chase for my friends and for anyone searching for good modern flats in London....
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Comment on agent fees
Good agents fees
Was this helpful? Yes
Sep 06,2016
Minithumbup
Anika Vaghela
Naz Nizar
By:
Sep 06,2016
0 people found
this helpful
Both Anika and Naz have provided an exceptional service in regards to the sale of my property. Excellent service from start to finish. Always helpful and went the extra mile in order to help resolve any issues....
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Comment on agent fees
Good in comparison to other estate agents in the market.
Was this helpful? Yes
Aug 18,2016
Minithumbup
Naz Nizar
By:
Aug 18,2016
0 people found
this helpful
The best agency I've ever rented through. A bit thorough with the starting paperwork, but understandable for safety reasons. All problems sorted by Naz straight away, day and night, 24/7....
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Comment on agent fees
Fess similar to all other agencies, which in my opinion are generally too high. But what can I do if they all charge the same?
Was this helpful? Yes
Aug 08,2016
Minithumbup
Naz Nizar
By:
Aug 08,2016
0 people found
this helpful
Have been dealing with Naz over a year now and I have to say that he has been nothing but a pleasure to work with. Flexible, proactive and always engaging which you really important being a tenant....
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Jul 25,2016
Minithumbup
Naz Nizar
By:
Jul 25,2016
0 people found
this helpful
Trustworthy. tactful ,good communication ,and prompt .His inert curtsy and charm compliments other qualities. I am a non resident and Naz and his team manages my property in Harrow extremely efficiently and I have peace of mind .I would wholeheartedly recommend the services to prospective candidates....
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Comment on agent fees
Fees are comparable to others in the market and for quality service offered the fees are reasonable.
Was this helpful? Yes
Jul 08,2016
Minithumbup
Anika Vaghela
By:
Jul 08,2016
1 people found
this helpful
Anika is very professional in her approach and ensures all questions are answered. I highly recommend this estate agency for either sale or rental....
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Jun 21,2016
Minithumbup
Naz Nizar
By:
Jun 21,2016
0 people found
this helpful
Naz has been amazing. I've never trusted an estate agency or agent so much in regards to finding a property and moving. Naz always goes above and beyond to help and is super quick at responding. I'm in love with my new apartment and i know I'm in safe hands. I would highly reccomebd using empire chase....
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Comment on agent fees
Excellent Fees.
Was this helpful? Yes
Jun 21,2016
Minithumbup
Naz Nizar
Anika Vaghela
By:
Jun 21,2016
0 people found
this helpful
I cannot thank Naz & Anika of Empire Chase enough for their hard work and service throughout the letting of my property. I was working to very tight deadlines and they made the process very easy and hassle free. My calls were always answered and dealt with in a very professional manner and my queries were dealt with very efficiently. I would not hesitate to recommend Naz & Anika to anyone who is looking to let their property. Their knowledge and service is second to none....
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Comment on agent fees
GOOD
Was this helpful? Yes
Jun 06,2016
Minithumbup
Naz Nizar
By:
Jun 06,2016
0 people found
this helpful
Naz was a great agent. He knew a lot of good information about the place which helped us make a quick desicsion. We had just moved to the UK from overseas and really need a place in a hurry. He knew we probably needed the place furnished and his good sense made it possible. He got us in our new place within 4 days and continued to support us. Rima was also very nice and helped us get ajusted to new place. She introduced the landlord to us and explained all the small details. Overall...
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Comment on agent fees
Since, I am new to the UK I think the agent's fees where reasonable, probably on the better side of the half.
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Areas covered
  • HA1
  • HA2
  • HA3
  • HA5
  • HA7
  • HA8
  • HA9
  • HA0
  • NW9
  • NW10

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
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Job vacancies

Please see a list of jobs available

Agent Fees

TENANCY FEES:

Admin & Referencing fees : £99 + VAT per applicant (£118.80 inc VAT) - Covers Identity check, Credit check, Previous/Current landlord check, Employment reference and Preparing tenancy contracts.

Gaurantor fee : £99 + VAT per guarantor (£118.80 inc VAT) - Covers Identity check, Credit check, Previous/Current landlord check, Employment reference and preparing guarantors covenant.

Inventory Check in - £140 (Including VAT) - Prepare professional inventory, taking meter readings, check in to the property.

Additional tenant fee: £99 + VAT per applicant (£118.80 Inc VAT) - Covers adding a new tenant to the tenancy, Identity check, Credit checks, Previous/current landlord check and employment references.

Renewals Fee - No fee charged from the tenants

End of tenancy check out fee - No fee charged

Future landlord referencing fee - No fee charged

Exit fee: If a break clause is permitted in the tenancy agreement and the tenant exercises the break clause as per the conditions in the agreement we will not charge an exit fee. However, if the tenant leaves prior to the expiry of the break clause there will be an exit fee of 7% of the annual rent plus 20% VAT payable by the tenants for the remaining months on a pro-rata basis.

Deposit: Usually 6 weeks rent as deposit.

FEES FOR LANDLORD

Let Only: 7% of the annual rent plus 20% VAT
Property Management: 5% of the annual rent plus 20% VAT
Let + Property management: 12% of the annual rent plus 20% VAT

*** We offer discounts on our fees from time to time. Please contact our offices for information ***

Other fees

Deposit registration: Free with DPS (Deposit protection services)

Preparing tenancy contract: No fee charged

Additional property inspection visits - £69 + VAT (£82.80 inc VAT)

Renewal fee: We charge a renewals commission of 7% of the annual rent plus VAT for the first year and 6% of the annual rent plus VAT from the 2nd year. In addition if your property is fully managed the management fee of 5% of the annual rent plus 20% VAT will be applicable in addition to the renewal fee.

Energy performance certificate: £69 + VAT (£82.80 Inc VAT)

Gas safety check: £69 + VAT (£82.80 inc VAT)

Inventory check out - £140 inc VAT (Instruct inventory clerk, Check tenants out, claim any damages from the deposit scheme, obtain meter readings, obtain quotes for any repairs)

SALES COMMISSIONS/FEES FOR VENDORS

Sole Agency - 1% plus VAT of the sold price (8 weeks)
Multi Agency - 1.5% plus VAT of the sold price.

Energy performance certificate: £69 + VAT (£82.80 Inc VAT)
Last updated at 10:36 PM 14/03/2016 by The management

Complaints Procedure

Any complaints please write to

The Manager
Empire Chase
14 Peterborough road
Harrow
HA1 2BQ
Email: naz@empirechase.co.uk

We will respond to all complaints promptly. If you are not satisfied with our respond you can take the complaint further to the Property Ombudsman
Last updated at 7:59 PM 03/11/2014 by
Irshad  Ibrahim  - upload your photo Irshad Ibrahim
2 reviews

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Daniel Ackers - no image available Daniel Ackers
Sales and Lettings
0 reviews

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Naz Nizar Naz Nizar
Director
79 reviews

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Anika Vaghela Anika Vaghela
Lettings Manager
16 reviews

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Rasheda Begum - no image available Rasheda Begum
Sales and Lettings
5 reviews

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Raquel Colombelli - no image available Raquel Colombelli
Sales and Lettings Negotiator
0 reviews

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Jackie Natanauan - no image available Jackie Natanauan
Sales and Lettings Negotiator
0 reviews

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