• upload your photo
    Rima Mahmood
  • claim your profile
    Irshad Ibrahim
  • upload your photo
    Daniel Ackers
  • Naz  Nizar
    Naz Nizar
  • Anika Vaghela
    Anika Vaghela
  • Rasheda Begum
    Rasheda Begum
  • upload your photo
    Raquel Colombelli
  • upload your photo
    Jackie Natanauan
No description available.

14 Peterborough Road
Harrow
Greater London
HA1 2BQ
0208 4227722

 
Website not available

Properties for sale
properties for rent (2)
Feb 09,2017
Minithumbup
By:
Feb 09,2017
0 people found
this helpful
Empire Chase delivers what they profess. Their sales & lettings valuation is sound, they have let & sold a number of units in a short period of time. They are reliable and most importantly trust worthy agents. They put clients interests ahead of their own which is what sets them apart from other agents. Working with Empire Chase has been a pleasure and I will gladly recommend their services....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 09,2017
Minithumbdown
By:
Jan 09,2017
0 people found
this helpful
After staying in the apartment for 22 months and leasing agreement was about to complete in next 2 months, it was a struggle for me to get the security deposit back. I have talked with many of my friends in UK and they never had these kind of service for any reputed agency. I was really not expecting this kind of service, I will never refer this agency for any tenancy to any of my friends in UK....
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Was this helpful? Yes
By: naz
Jan 09, 2017
View all comments (1)
Hi Soma I am sorry you feel this way. As per the tenancy contract you were required to serve a 2 months notice if you wanted to terminate the contract before it expires. You served the 2 months notice on the 18th October 2016 which means you are required to pay rent until the 17th December 2016. We agreed, if we find a tenant who can move in earlier then you can move out earlier. But unfortunately we didn't find a tenant which means you are responsible to pay the rent till the 17th ...
Dec 16,2016
Minithumbup
By:
Dec 16,2016
0 people found
this helpful
Excellent service , very efficient and always a pleasure to deal with. They are very catering to both to landlord and tenants...
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Comment on agent fees
good
Was this helpful? Yes
Dec 14,2016
Minithumbup
By:
Dec 14,2016
0 people found
this helpful
fantastic service and very helpful. would definitely recommend to others. he did exactly what he said he would and in a timely manner...
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Comment on agent fees
good
Was this helpful? Yes
Nov 05,2016
Minithumbup
By:
Nov 05,2016
0 people found
this helpful
Very good to deal with both professional in there jobs are allways very helpful and will get any issues sorted straight awAy...
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Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
After a number of unimpressive experiences with different agents as I looked for a rental it was absolute bliss to come upon Naz and Empire Chase. Not only have they met my requirements, they have been responsive when problems have cropped up. I cannot praise them highly enough and would recommend them unreservedly. It's all about business and delivering. If you deliver then you deserve the business and this is very much the case here....
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Comment on agent fees
No comment
Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
Its really great feeling to have empire chase as my letting agent. They are very helpful, specially Anika Vaghela. I have started my deal while talking with anika and she helped me in every possible way to get a perfect house for me, Even when I shifted on Sunday, though it was their holiday, still she was at the place to handover my room keys. I am really great full to both Ankia and Naz for their all Co-operation. Last but not the list I need to mention the name of Naz who showed me the house ...
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Comment on agent fees
They took total £ 258 including inventory charge. I think it is on a bit higher side. They can think to reduce their charge a bit so that they can get more clients.
Was this helpful? Yes
Oct 30,2016
Minithumbup
By:
Oct 30,2016
0 people found
this helpful
I am overall very pleased with this company and its agents, the service was friendly and professional. When we moved out they made it that much easier for us (unlike other agencies), and got our deposit back quickly and with no fuss....
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Comment on agent fees
Agent fees are very reasonable.
Was this helpful? Yes
Oct 30,2016
Minithumbup
By:
Oct 30,2016
1 people found
this helpful
It has been an absolute pleasure dealing with Anika and Naz. Great professionalism and focus on customer experience. Anika, in particular has always been prompt and precise while responding to any queries or clarification. The best part is their willingness and action to walk the extra mile to ensure memorable experience and best interest for the customer, even when the steps taken could potentially have an impact on the agency. Great to know and interact with team Empire Chase....
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Oct 24,2016
Minithumbup
By:
Oct 24,2016
0 people found
this helpful
The most helpful agent that answers to every question and is there through every step of the way until the signing of the contracts. So friendly and understanding....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 23,2016
Minithumbup
By:
Oct 23,2016
0 people found
this helpful
Profesional helpful Staff. I was really satisfied I can reccomend them to any person who look for Nice modern flat or house. Thank you so much....
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Comment on agent fees
Everything was balanced I was really impressed.
Was this helpful? Yes
Oct 19,2016
Minithumbup
By:
Oct 19,2016
2 people found
this helpful
Anika has been really helpful and informative. She has been very efficient when processing our application. Any questions we have,she is always ready to answer them. She also helped us out by allowing us to negotiate the fees. She is a real asset to Empire Chase and her professionalism is second to none. My family as a whole really found this experience stress free thanks to her help. We are very greatful for her service....
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Comment on agent fees
Anika was very kind and generous as she waivered fees for me and my mother. We really appreciated this gesture of goodwill.
Was this helpful? Yes
Oct 19,2016
Minithumbup
By:
Oct 19,2016
0 people found
this helpful
We were most pleased with our recent letting using Anika Vaghela and Empire Chase. We received excellent communication throughout proceedings from Anika which allowed a stress-free experience. Would happily use again....
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Oct 18,2016
Minithumbup
By:
Oct 18,2016
0 people found
this helpful
I have been dealing with Anika since we decided that we wanted to rent the flat. She was replying to my emails very fast and she was always very helpful and friendly....
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Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
Naz was always helpful with us and I would definetely recomend Empire Chase for my friends and for anyone searching for good modern flats in London....
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Comment on agent fees
Good agents fees
Was this helpful? Yes
Sep 06,2016
Minithumbup
By:
Sep 06,2016
0 people found
this helpful
Both Anika and Naz have provided an exceptional service in regards to the sale of my property. Excellent service from start to finish. Always helpful and went the extra mile in order to help resolve any issues....
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Comment on agent fees
Good in comparison to other estate agents in the market.
Was this helpful? Yes
Aug 18,2016
Minithumbup
By:
Aug 18,2016
0 people found
this helpful
The best agency I've ever rented through. A bit thorough with the starting paperwork, but understandable for safety reasons. All problems sorted by Naz straight away, day and night, 24/7....
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Comment on agent fees
Fess similar to all other agencies, which in my opinion are generally too high. But what can I do if they all charge the same?
Was this helpful? Yes
Aug 08,2016
Minithumbup
By:
Aug 08,2016
0 people found
this helpful
Have been dealing with Naz over a year now and I have to say that he has been nothing but a pleasure to work with. Flexible, proactive and always engaging which you really important being a tenant....
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Jul 25,2016
Minithumbup
By:
Jul 25,2016
0 people found
this helpful
Trustworthy. tactful ,good communication ,and prompt .His inert curtsy and charm compliments other qualities. I am a non resident and Naz and his team manages my property in Harrow extremely efficiently and I have peace of mind .I would wholeheartedly recommend the services to prospective candidates....
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Comment on agent fees
Fees are comparable to others in the market and for quality service offered the fees are reasonable.
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
1 people found
this helpful
Anika is very professional in her approach and ensures all questions are answered. I highly recommend this estate agency for either sale or rental....
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Jun 21,2016
Minithumbup
By:
Jun 21,2016
0 people found
this helpful
Naz has been amazing. I've never trusted an estate agency or agent so much in regards to finding a property and moving. Naz always goes above and beyond to help and is super quick at responding. I'm in love with my new apartment and i know I'm in safe hands. I would highly reccomebd using empire chase....
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Comment on agent fees
Excellent Fees.
Was this helpful? Yes
Jun 21,2016
Minithumbup
By:
Jun 21,2016
0 people found
this helpful
I cannot thank Naz & Anika of Empire Chase enough for their hard work and service throughout the letting of my property. I was working to very tight deadlines and they made the process very easy and hassle free. My calls were always answered and dealt with in a very professional manner and my queries were dealt with very efficiently. I would not hesitate to recommend Naz & Anika to anyone who is looking to let their property. Their knowledge and service is second to none....
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Comment on agent fees
GOOD
Was this helpful? Yes
Jun 06,2016
Minithumbup
By:
Jun 06,2016
0 people found
this helpful
Naz was a great agent. He knew a lot of good information about the place which helped us make a quick desicsion. We had just moved to the UK from overseas and really need a place in a hurry. He knew we probably needed the place furnished and his good sense made it possible. He got us in our new place within 4 days and continued to support us. Rima was also very nice and helped us get ajusted to new place. She introduced the landlord to us and explained all the small details. Overall...
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Comment on agent fees
Since, I am new to the UK I think the agent's fees where reasonable, probably on the better side of the half.
Was this helpful? Yes
May 05,2016
Minithumbup
By:
May 05,2016
0 people found
this helpful
During our residence in one of their enlisted properties, Empire Chse and in particular Naz have been very helpful to us. Naz was very hands on in our effort to find a flat almost 2 years ago and throughout this whole time always ready and willing to offer a helping hand when needed. Their professionalism and dedication to their clients is invaluable....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
Naz was extremely helpful in organising our flat viewing and securing it for us by the next day. The admin process was quick and easy, and we were in the flat within two weeks. He has been caring and prompt in responding to any of our questions or requests since moving in, and I would not hesitate to use Empire Chase again in the future!...
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Comment on agent fees
Good - he helped by explaining that we could halve the admin fee by registering as one person. This was honest and it encouraged us to secure the contract.
Was this helpful? Yes
Mar 02,2016
Minithumbup
By:
Mar 02,2016
1 people found
this helpful
Very helpful with viewing times , found property in one day. Everything from start to finish was organised and understandable. Would recommend to a friend....
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Comment on agent fees
Competitive
Was this helpful? Yes
Feb 17,2016
Minithumbup
By:
Feb 17,2016
1 people found
this helpful
We rented a flat in a brand new building trough Empire Chase. Very smooth renting process, no bureaucracy at all. Naz is extremely helpful, polite and deals with everything in a quick manner....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Jan 16,2016
Minithumbup
By:
Jan 16,2016
1 people found
this helpful
You are made to feel that you can leave the management of both the property and tenants in their very capable hands...
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Jan 11,2016
Minithumbup
By:
Jan 11,2016
1 people found
this helpful
We have recently moved to Harrow from South East London and used the services of Empire Chase estate agents. Naz is a friendly guy and at the same time a very professional estate agent. He listened to our concerns and got all the things fixed in the apartment as we had requested. He said to me that he believes in building good relationships in business and I found that his actions are true to his beliefs. I would highly recommend him....
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Jan 11,2016
Minithumbup
By:
Jan 11,2016
0 people found
this helpful
Naz makes you feel confident that the management and handling of the property/tenants and any associated problems are in his capable hands....
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Was this helpful? Yes
Areas covered
  • HA1
  • HA2
  • HA3
  • HA5
  • HA7
  • HA8
  • HA9
  • HA0
  • NW9
  • NW10

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
25 0 49 1 1 0 1 0 11 0

Job vacancies

Please see a list of jobs available

Agent Fees

TENANCY FEES:

Admin & Referencing fees : £99 + VAT per applicant (£118.80 inc VAT) - Covers Identity check, Credit check, Previous/Current landlord check, Employment reference and Preparing tenancy contracts.

Gaurantor fee : £99 + VAT per guarantor (£118.80 inc VAT) - Covers Identity check, Credit check, Previous/Current landlord check, Employment reference and preparing guarantors covenant.

Inventory Check in - £140 (Including VAT) - Prepare professional inventory, taking meter readings, check in to the property.

Additional tenant fee: £99 + VAT per applicant (£118.80 Inc VAT) - Covers adding a new tenant to the tenancy, Identity check, Credit checks, Previous/current landlord check and employment references.

Renewals Fee - No fee charged from the tenants

End of tenancy check out fee - No fee charged

Future landlord referencing fee - No fee charged

Exit fee: If a break clause is permitted in the tenancy agreement and the tenant exercises the break clause as per the conditions in the agreement we will not charge an exit fee. However, if the tenant leaves prior to the expiry of the break clause there will be an exit fee of 7% of the annual rent plus 20% VAT payable by the tenants for the remaining months on a pro-rata basis.

Deposit: Usually 6 weeks rent as deposit.

FEES FOR LANDLORD

Let Only: 7% of the annual rent plus 20% VAT
Property Management: 5% of the annual rent plus 20% VAT
Let + Property management: 12% of the annual rent plus 20% VAT

*** We offer discounts on our fees from time to time. Please contact our offices for information ***

Other fees

Deposit registration: Free with DPS (Deposit protection services)

Preparing tenancy contract: No fee charged

Additional property inspection visits - £69 + VAT (£82.80 inc VAT)

Renewal fee: We charge a renewals commission of 7% of the annual rent plus VAT for the first year and 6% of the annual rent plus VAT from the 2nd year. In addition if your property is fully managed the management fee of 5% of the annual rent plus 20% VAT will be applicable in addition to the renewal fee.

Energy performance certificate: £69 + VAT (£82.80 Inc VAT)

Gas safety check: £69 + VAT (£82.80 inc VAT)

Inventory check out - £140 inc VAT (Instruct inventory clerk, Check tenants out, claim any damages from the deposit scheme, obtain meter readings, obtain quotes for any repairs)

SALES COMMISSIONS/FEES FOR VENDORS

Sole Agency - 1% plus VAT of the sold price (8 weeks)
Multi Agency - 1.5% plus VAT of the sold price.

Energy performance certificate: £69 + VAT (£82.80 Inc VAT)
Last updated at 10:36 PM 14/03/2016 by The management

Complaints Procedure

Any complaints please write to

The Manager
Empire Chase
14 Peterborough road
Harrow
HA1 2BQ
Email: naz@empirechase.co.uk

We will respond to all complaints promptly. If you are not satisfied with our respond you can take the complaint further to the Property Ombudsman
Last updated at 7:59 PM 03/11/2014 by
Rima Mahmood - no image available Rima Mahmood
Lettings
3 reviews

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Irshad  Ibrahim  - upload your photo Irshad Ibrahim
2 reviews

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Daniel Ackers - no image available Daniel Ackers
Sales and Lettings
0 reviews

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Naz  Nizar Naz Nizar
Director
76 reviews

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Anika Vaghela Anika Vaghela
Sales and Lettings
12 reviews

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Rasheda Begum Rasheda Begum
Sales & Lettings
5 reviews

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Raquel Colombelli - no image available Raquel Colombelli
0 reviews

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Jackie Natanauan - no image available Jackie Natanauan
0 reviews

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