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    Daniel
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    Naz
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    Anika
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    Rasheda
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    Justyna
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    Natasha
We are an upmarket real estate agency with a large portfolio of brand new apartments and finer homes in Harrow, Wembley and surrounding areas.

Our expertise in the property market covers build to rent, PRS, bulk lettings, sales, property management, block management, asset management and interior designing.

We provide comprehensive services to corporate landlords, buy-to-let individual landlords, tenants and property buyers.
Empire Chase Limited

14 Peterborough Road
Harrow
Greater London
HA1 2BQ
0208 4227722

www.empirechase.co.uk

Properties for Sale
Properties to Rent

“Best Letting Agents...”

Feb 14,2019
Minithumbup
Anika
Naz
By: 'Sumit Gupta'
Feb 14,2019
0 people found
this helpful
Empire Chase is one of the best Letting and sale agents I have come across in London. Naz and Ankia are really helpful and prompt in their response. They act on complains pretty fast and ensure that it is being solved as per tenants satisfaction. ...
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Comment on agent fees
Good
Was this helpful? Yes

“Fast & professional care...”

Feb 05,2019
Minithumbup
Naz
By: 'BOB'
Feb 05,2019
0 people found
this helpful
Had some problems with our boiler and then two leaks from a neighbour's flat above causing it to 'rain' on our boiler, thereby causing it to be tripped and not having heating or hot water. Immediately Naz of Empire Chase sent round someone to check ...
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“Thank you...”

Feb 03,2019
Minithumbup
Naz
Anika
By: 'Manoj Pandey'
Feb 03,2019
0 people found
this helpful
Empire Chase is one of the best Letting and sale agents I come across. My Dealing was with Naz, I found him very professional sincere towards customer care. The response time from Naz is too good as he available most of the time to help ...
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Comment on agent fees
Agent Fees is very competitive in current market and lots of flexibility in terms of Fees
Was this helpful? Yes

“Thank you Naz!...”

Jan 09,2019
Minithumbup
Naz
By: 'hm42'
Jan 09,2019
0 people found
this helpful
Naz has been incredible from the start! quick to resolve any issue and has always ensured things have been done efficiently and that i am left happy. For the most i am thankful he has been able to quickly get things sorted when needed even ...
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“Five Star Service...”

Jan 08,2019
Minithumbup
Naz
By: 'Steve Salter'
Jan 08,2019
0 people found
this helpful
Naz has been a star agent for me since I began renting an apartment at Wembley Central Apartments. From the beginning, Naz was quick to find new tenants, but also the right tenant with minimum void periods. Always working on our behalf to get the ...
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Comment on agent fees
Very reasonable. The VAT is always a pain, but that's the rules. Always considerate to keep costs down and the close attention pays off as it means tenants stay for longer.
Was this helpful? Yes

“AMAZING...”

Nov 27,2018
Minithumbup
Naz
Anika
By: 'Azhar'
Nov 27,2018
0 people found
this helpful
Many thanks for all your efforts in selling our house recently. It's been a real pleasure doing business with you, from the initial valuation and final sale....
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Comment on agent fees
GOOD
Was this helpful? Yes

“Very reassuring...”

Nov 13,2018
Minithumbup
Justyna
Anika
By: 'Tim'
Nov 13,2018
0 people found
this helpful
Great customer service! I was a little anxious about the referencing process..and the team were wonderful in reassuring and helping me... lovely people and great service!...
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Comment on agent fees
No fees... and still great attitude!
Was this helpful? Yes

“Professional, efficient, reliable....”

Nov 06,2018
Minithumbup
Justyna
By: 'Rob C'
Nov 06,2018
0 people found
this helpful
Having had many bad experiences with many other estate agencies, Justyna simply helped us to restore our faith. She was very professional, punctual from the very beginning. Also very patient , nothing was too much to ask or bother her with. Hasnt given up on us ...
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Comment on agent fees
No agents fee
Was this helpful? Yes

“#1 Letting Agent...”

Nov 06,2018
Minithumbup
Justyna
By: 'John Wicks'
Nov 06,2018
0 people found
this helpful
Easy to deal with and communicate a decision on a property. Very helpful and gave us an insight of the actual property....
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Comment on agent fees
GOOD
Was this helpful? Yes

“Supportive and polite Staff...”

Nov 06,2018
Minithumbup
Justyna
Naz
By: 'Ragini'
Nov 06,2018
0 people found
this helpful
It was great experience with Justyna and Naz. They both were so supportive during whole process of letting the property...
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“Super helpful and responsive!...”

Nov 04,2018
Minithumbup
Justyna
By: 'Rahul'
Nov 04,2018
0 people found
this helpful
Justyna has been extremely helpful and communicative about properties we've seen on Rightmove and others we hadn't considered that she was aware could be a good match for our criteria. She went out of the way to arrange a video of a prospective property and ...
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Comment on agent fees
Fees charged by Empire Chase are extremely reasonable and we’re glad to see this refreshing approach as opposed to most extortionate mainstream letting agencies.
Was this helpful? Yes

“Very professional service...”

Oct 31,2018
Minithumbup
Naz
Anika
By: 'Cassandra Coros'
Oct 31,2018
0 people found
this helpful
Would recommend this company and would definitely use them again in the future. We found they were helpful, professional, always kept us in the loop and easy to contact. Thank you...
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Comment on agent fees
NO AGENT FEES!!!
Was this helpful? Yes

“Helpful and accomodating...”

Oct 27,2018
Minithumbup
Naz
By: 'Flat 1204, Wembley Central Apartments'
Oct 27,2018
0 people found
this helpful
I was lucky to have booked my first apartment through Empire Chase, especially considering I had moved recently from abroad along with my family. Naz had a very understanding outlook towards the problems and issues one can face during the tenure and each time he ...
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Comment on agent fees
No Agent Fees
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“Excellent service...”

Oct 16,2018
Minithumbup
Naz
Anika
By: 'Neil'
Oct 16,2018
0 people found
this helpful
It's been a real pleasure working with Naz and the team at Empire Chase! They have consistently found tenants extremely quickly for all of my properties and always provided an excellent service. I have no hesitation in providing Empire Chase the highest recommendation and look ...
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“Responsive, helpful and accommodating...”

Oct 14,2018
Minithumbup
Anika
By: 'Sarah'
Oct 14,2018
0 people found
this helpful
Anika has been friendly, helpful, very quick to respond and efficient in all my dealings with her. Even when things got a bit complicated, she was polite, friendly and accommodating. Thanks!...
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“Courteous and helpful staff...”

Oct 12,2018
Minithumbup
By: 'Dr Lokesh'
Oct 12,2018
0 people found
this helpful
Shifting with family from abroad to UK isn't easy. You ought to have a nice agent to get you the best apartment fitting your budget. First I was booking an apartment near my working place from an ad in Zoopla. The ad said that there ...
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“31 Harrow Fields Gardens...”

Oct 08,2018
Minithumbup
Naz
Anika
By: 'Dilip'
Oct 08,2018
0 people found
this helpful
We were very happy with our experience with Empire Chase, especially Mr Naz Nizar. Any problem was promptly attended to. One evening we were locked out having left the key inside. I called Naz, though it was late evening, he promptly arrived for assistance. He ...
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Comment on agent fees
The Agent's fees were reasonable.
Was this helpful? Yes

“Outstanding service with No Admin Fees...”

Oct 04,2018
Minithumbup
Naz
Anika
By: 'Sudhan & Pradnya'
Oct 04,2018
0 people found
this helpful
I still remember the my first week of home search in London where we came across Empire Chase agency owned by gentleman called Naz. Right from the help of pick from station till the presentation and the paper work was done in so hassle free ...
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Comment on agent fees
Very good as they have no Admin Fees
Was this helpful? Yes

“The best letting agent...”

Sep 24,2018
Minithumbup
Justyna
By: 'Michael J'
Sep 24,2018
0 people found
this helpful
Justyna was very helpful throughout the process of letting the flat to me. She answered all my questions, she was friendly and assisted me in everything from beginning to end....
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Comment on agent fees
Good - no fees charged
Was this helpful? Yes

“Good Agency...”

Sep 18,2018
Minithumbup
Naz
Anika
By: 'Selim'
Sep 18,2018
0 people found
this helpful
We didn't experience major problems, they were pretty good in their jobs. They didn't take any agency fees or inventory check-out fees, and they gave us the full refund of the deposit -which is, quite unlikely in other agencies. Despite some late replies in the ...
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Comment on agent fees
Good
Was this helpful? Yes

“Efficient, professional, easy going...”

Sep 03,2018
Minithumbup
Naz
By: 'Simon, Harrow'
Sep 03,2018
0 people found
this helpful
I've dealt with numerous agents in the past and can easily say Empire Chase have been the best and easiest to deal with. They were courteous, professional and attentive. Would highly recommend them, particularly Naz, in the future....
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Comment on agent fees
I can't remember which is a good thing as I would remember extortionate fees.
Was this helpful? Yes

“High impressions...”

Aug 21,2018
Minithumbup
Naz
Rasheda
By: 'Cho'
Aug 21,2018
0 people found
this helpful
I've got high impression on their agency services. It was very kind & stunning. I highly recommend the agent in harrow area. Fabulous!! EXCELLENT!!...
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Comment on agent fees
Good fee, no any additional cost.
Was this helpful? Yes

“Hassle free rentals and no admin fees...”

Jul 20,2018
Minithumbup
By: 'Arundhati'
Jul 20,2018
0 people found
this helpful
I was impressed with the number of properties Empire Chase has and it gave me a lot of options to choose from when I was looking for properties. Staff at Empire Chase are always willing to help. Lillian, has been specifically helpful with my most ...
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Comment on agent fees
The fee policy is fair.
Was this helpful? Yes

“Two Thumbs Up...”

May 09,2018
Minithumbup
Anika
By: 'Supreeth'
May 09,2018
0 people found
this helpful
Anika has done a great job in helping me to decide on the new property to rent and settle down quickly in the first few days. She has always been kind enough to answer all my questions with patience. Very professional and proactive and has ...
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Comment on agent fees
-
Was this helpful? Yes

“Excellent service!...”

Apr 27,2018
Minithumbup
Naz
Anika
By: 'Kaushal'
Apr 27,2018
0 people found
this helpful
Empire Chase provided us extraordinary service since we appointed them as managing agent for both our residential developments. They are efficiently managing nearly 60 flats and good with communication and resolving issues with tenants. Naz, Anika and team are really enthusiastic and hard working people. We ...
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Was this helpful? Yes

“Excellent service and really helpful...”

Apr 24,2018
Minithumbup
Naz
Naz
By: 'Anshul'
Apr 24,2018
0 people found
this helpful
Anika and Naz have been really helpful right from the start and whole process of renting the property became so easy. They are professional agents and I would definitely recommend them....
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Comment on agent fees
Agents fees is reasonable
Was this helpful? Yes

“Very good...”

Apr 20,2018
Minithumbup
Anika
By: 'Dolly'
Apr 20,2018
0 people found
this helpful
Really good and smooth experience. Special thanks to Anika, Lilian and Naz for being very professional and being completely understanding of my needs and what I was looking for. double thumbs up....
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Comment on agent fees
Good.
Was this helpful? Yes

“Very professional and friendly...”

Apr 17,2018
Minithumbup
Naz
Anika
By: 'Michelle'
Apr 17,2018
0 people found
this helpful
My experience with Empire Chase has been very positive to date and I would highly recommend them to any landlord. Having worked with several letting agents over the years, I can confidently say that Empire Chase has provided the best service to date. They are ...
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Comment on agent fees
They offer a very competitive rate
Was this helpful? Yes

“Great Service...”

Mar 29,2018
Minithumbup
Naz
By: 'Bharat & Chandni'
Mar 29,2018
0 people found
this helpful
Looking for the right flat in London is a hectic job, but this was all eased up by Naz. We are extremely happy with our flat and the straight forward process. Thank you Naz....
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“My experience as a tenant with Empire Chase...”

Mar 21,2018
Minithumbup
Naz
By: 'Subhas'
Mar 21,2018
0 people found
this helpful
I must admit my experience with Empire Chase have been wonderful so far. Right from the time I enquired about the property in Siuth Harrow, till date as a tenant, every occasion, Naz had been exceptional for providing detailed and correct information to assist in ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Areas covered
  • HA1
  • HA4
  • HA2
  • HA3
  • HA5
  • HA7
  • HA8
  • HA9
  • HA0
  • NW9
  • NW10

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
40 0 110 1 2 0 1 0 14 0

Fees

TENANCY FEES:

Admin & Referencing fees : £99 + VAT per applicant (£118.80 inc VAT) - Covers Identity check, Credit check, Previous/Current landlord check, Employment reference and Preparing tenancy contracts.

Gaurantor fee : £99 + VAT per guarantor (£118.80 inc VAT) - Covers Identity check, Credit check, Previous/Current landlord check, Employment reference and preparing guarantors covenant.

Inventory Check in - £140 (Including VAT) - Prepare professional inventory, taking meter readings, check in to the property.

Additional tenant fee: £99 + VAT per applicant (£118.80 Inc VAT) - Covers adding a new tenant to the tenancy, Identity check, Credit checks, Previous/current landlord check and employment references.

Renewals Fee - No fee charged from the tenants

End of tenancy check out fee - No fee charged

Future landlord referencing fee - No fee charged

Exit fee: If a break clause is permitted in the tenancy agreement and the tenant exercises the break clause as per the conditions in the agreement we will not charge an exit fee. However, if the tenant leaves prior to the expiry of the break clause there will be an exit fee of 7% of the annual rent plus 20% VAT payable by the tenants for the remaining months on a pro-rata basis.

Deposit: Usually 6 weeks rent as deposit.

FEES FOR LANDLORD

Let Only: 7% of the annual rent plus 20% VAT
Property Management: 5% of the annual rent plus 20% VAT
Let + Property management: 12% of the annual rent plus 20% VAT

*** We offer discounts on our fees from time to time. Please contact our offices for information ***

Other fees

Deposit registration: Free with DPS (Deposit protection services)

Preparing tenancy contract: No fee charged

Additional property inspection visits - £69 + VAT (£82.80 inc VAT)

Renewal fee: We charge a renewals commission of 7% of the annual rent plus VAT for the first year and 6% of the annual rent plus VAT from the 2nd year. In addition if your property is fully managed the management fee of 5% of the annual rent plus 20% VAT will be applicable in addition to the renewal fee.

Energy performance certificate: £69 + VAT (£82.80 Inc VAT)

Gas safety check: £69 + VAT (£82.80 inc VAT)

Inventory check out - £140 inc VAT (Instruct inventory clerk, Check tenants out, claim any damages from the deposit scheme, obtain meter readings, obtain quotes for any repairs)

SALES COMMISSIONS/FEES FOR VENDORS

Sole Agency - 1% plus VAT of the sold price (8 weeks)
Multi Agency - 1.5% plus VAT of the sold price.

Energy performance certificate: £69 + VAT (£82.80 Inc VAT)
Last updated at 14/03/2016, 10:36 PM by The management

Complaints Procedure

If you feel that we haven't put things right after your initial contact, you can make a formal complaint via post or telephone on the below contact details.

The Manager,
Empire Chase,
14 Peterborough Road,
Harrow,
HA1 2BQ
Tel 0208 4227722

We will then send you an acknowledgement within 5 working days to confirm we have received your complaint and one of our senior managers will investigate your complaint and respond to you within 14 working days.

If you remain dissatisfied, you can refer the complaint to the Property Ombudsman whose details can be found at www.tpos.co.uk
Last updated at 11:58 AM 01/10/2018 by Naz Nizar
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