• Lauren Rutherford
    Lauren Rutherford
  • Russell Quirk
    Russell Quirk
  • James Barton
    James Barton
  • Jonathan Palmer
    Jonathan Palmer
  • Louise Maher
    Louise Maher
  • Callum Quirk
    Callum Quirk
  • Anne Coward
    Anne Coward
  • James Boult
    James Boult
  • Paul Taylor
    Paul Taylor
  • Benjamin Reeves
    Benjamin Reeves
  • Ryan Smith
    Ryan Smith
  • Lisa Karabas
    Lisa Karabas
  • Tatiana Korotkiewicz
    Tatiana Korotkiewicz
  • Jessica Brill
    Jessica Brill
  • Kitty Carroll
    Kitty Carroll
  • Harry Stoner
    Harry Stoner
  • Karen Luckett
    Karen Luckett
  • Sarah James
    Sarah James
  • Ross English
    Ross English
  • Nancy Maher
    Nancy Maher
  • Charles Fernandez
    Charles Fernandez
  • Tim Harper
    Tim Harper
  • Julie Morrissey
    Julie Morrissey
  • Nicola Ford
    Nicola Ford
  • Adam Cast
    Adam Cast
We promise great service or we'll sell your house for free. Our customers love us and we're ranked #1 out of 25,000 estate agents for customer service on AllAgents.co.uk. We're also ranked as the #1 o Read full description...We promise great service or we'll sell your house for free. Our customers love us and we're ranked #1 out of 25,000 estate agents for customer service on AllAgents.co.uk. We're also ranked as the #1 online estate agent and won the 2014 & 2015 award from AllAgents for customer service. 99% of our customers would recommend selling with us. Our latest NPS recommendation rating of +64 compares to a ranking of -15 for the average traditional estate agent (net promoter score Oct 2015).
Jan 23,2017
Minithumbup
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Jan 23,2017
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Megan was very helpful throughout the entire process. Megan stayed on top of everything constantly communicating and keeping me up to date with everything that was going on. Megan went above and beyond...
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Comment on agent fees
very resalable
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Jan 23,2017
Minithumbup
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Jan 23,2017
0 people found
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I cant speak highly enough of emoov and have recommended them to all my friends. Fantastic customer service from day one which was like a breath of fresh air compared to other high street agents. I saved myself thousands of pounds in fees which I was able to use for more important things when I moved home....
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Jan 23,2017
Minithumbup
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Jan 23,2017
0 people found
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Have to say Emoov and in particular our sales adviser Megan Palmer , has been fantastic.This is the second property I have sold through Emoov and I would highly recommend the company for selling your house and they are so much cheaper than the high street estate agents too.( I should now we share an office with Estate agents. Very Good Comments (0) Report abuse Print review Feature this reviewWas this helpful? Yes...
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Comment on agent fees
Excellent value for money ....
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Jan 23,2017
Minithumbup
By:
Jan 23,2017
0 people found
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Sarah James was friendly, professional and excellent to deal with. Always helpful and called back when asked. Our sale was a very long process and she assisted us throughout. One thing to bear in mind with Emoov (and I assume similar agents) is that they do not proactively chase up sale progress in the same way that a traditional 'commission' estate agent does. Their fees reflect this and are certainly reasonable for the excellent service you get. However, we found that we had to call and do a ...
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Comment on agent fees
Fees are very reasonable
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Jan 23,2017
Minithumbup
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Jan 23,2017
0 people found
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Really impressed with eMoov so far. Charles has produced some fantastic photo's of our house, and really took the time to make sure they displayed our flat in the best possible way....
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Comment on agent fees
Good
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Jan 21,2017
Minithumbup
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Jan 21,2017
0 people found
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Tom was fantastic. fab customer service , he really helped our house move go as smoothly as it could and was very attentive to us getting the process done as trouble free as it could . Thank you Tom! and thank you emoov . Most excellent from start to finish i have already recommended to friends....
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Jan 19,2017
Minithumbup
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Jan 19,2017
0 people found
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We found Charles to be very knowledgeable and informative with regards to the sale of our house and the current market. Charles has taken very good photographs with professional photography equipment (no iPhones used). Overall, our experience so far with eMoov has been excellent....
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Comment on agent fees
Fees are a lot lower than high street estate agents for pretty much the same service. It's an obvious choice to use eMoov.
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Jan 19,2017
Minithumbup
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Jan 19,2017
0 people found
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This is the first time we have used an online agent and so far the service has been very good. Really friendly and efficient staff. Adam came to donour photos and virtual tour and was very helpful and Lisa has dealt with all the admin so far and has been really quick to sort everything out. Hopefully it will be this good a service all the way through our sale but so far def recommend Emoov...
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Comment on agent fees
Very reasonable compared to local agents
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Jan 19,2017
Minithumbdown
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Jan 19,2017
0 people found
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Would highly recommend Emoov!! We have had a fantastic service from Tom Davey, friendly but professional. Tom kept in regular contact with us through out the whole process and was knowledgeable of each stage. Cant praise his input enough. Thank you!!...
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Comment on agent fees
Fantastic value of money for the service!!
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Jan 19,2017
Minithumbup
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Jan 19,2017
0 people found
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I was recommended to use Emoov by a friend. I was a bit dubious, but by doing so, I saved a considerable amount of money and I consider I received a first class service. Apart from a minor hiccup with uploading photos to the website (easily remedied) everything went very well. Within hours of the property going live on the website, I had numerous viewings which led to multiple offers of the asking price (and more, in a couple of cases). My initial buyer withdrew due to health reasons, but Tom wa...
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Comment on agent fees
Very reasonable and saved me a few hundred quid in comparison to local estate agent fees
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Jan 18,2017
Minithumbup
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Jan 18,2017
0 people found
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Ross has handled the sale of our proprty effectively from day 1 and always kept us informed. Would recommend to anyone considering selling a property....
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Comment on agent fees
A big saving on the high street agents.
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Jan 18,2017
Minithumbup
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Jan 18,2017
0 people found
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Have to say Emoov and in particular our sales progressor, Will Coombes, has been fantastic. There is always somebody to speak to at the other end of the phone and Will has always returned my calls when he hasn't been immediately available. There has been lots of chasing up to do over the sale of our house and I have never been made to feel like it was too much trouble unlike some high street estate agents I could mention! I would highly recommend the company for selling your house and they are s...
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Comment on agent fees
Very Good
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Jan 17,2017
Minithumbup
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Jan 17,2017
0 people found
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From the point I contacted eMoov for information, they have been extremely helpful and provided amazing service. They came out to take photos and do the floor plan within a couple of days of my first contact, and the listing was live online within hours. James and the team were amazing in arranging viewings, and following up on each visit - within a week we had offers and James helped handle the clients and got us the asking price on our property! We then had some issues with an issue where th...
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Comment on agent fees
Amazing value!
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Jan 17,2017
Minithumbup
By:
Jan 17,2017
0 people found
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Brilliant customer service. Thank you lisa for helping get all the paper needed in order.. Also thank you for your up to date emails and call on the stage my property is at. Hopefully it will be sold and finalised soon. well done...
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Comment on agent fees
hmm, YES GOOD.
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Jan 16,2017
Minithumbup
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Jan 16,2017
0 people found
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My experience with all the members of staff over the phone and on the chat has been amazing. Very quick responses. Being able to upload are own extra photos and write our own description of the house is very useful. Would definitely recommend emoov based on my experience so far...
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Comment on agent fees
Very good value for money
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Jan 13,2017
Minithumbup
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Jan 13,2017
0 people found
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Above and beyond my expectations of any estate agents duties truly first class would highly recommend this company to any person selling or buying property...
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Comment on agent fees
Over the moon fees are a fraction of the cost of high street estate agents
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Jan 12,2017
Minithumbup
By:
Jan 12,2017
0 people found
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Anne has been absolutely fantastic through all this time we have been trying to sell our house, the advise she had given and the follows up are outstanding....
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Jan 11,2017
Minithumbup
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Jan 11,2017
0 people found
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My experience so far with emoov has been positive, Adam took some great photos of our property and was very friendly and helpful. When our property was due to go live there was a technical difficulty, Nathan made it a priority to sort this for us and kept me regularly updated throughout. The opening hours are brilliant and I am always able to speak to someone, unlike my experience with high street agents. So far so good and I am pleased I chose emoov as an online estate agent and not wasted ...
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Jan 10,2017
Minithumbup
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Jan 10,2017
0 people found
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Lucia has been extremely helpful during the process of selling our house so far. She has pursued information persistently and is always clear, polite and friendly in her communications. She emails and calls whenever there is an update and has offered useful advice during the offers stage. We look forward to continuing to work with Lucia and the eMoov team during the remainder of the process....
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Comment on agent fees
Very fair.
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Jan 09,2017
Minithumbup
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Jan 09,2017
0 people found
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This will be my first experience with selling a property in London and as you can imagine i did a lot of research before appointing an estate agent. This review is for the first part of the process (why emoov, valuations and pictures) as I have postponed the day it will be advertised. The first dilemma was between going online or high street. Some of the objections I found for not going online were: not a personal relationship, not knowledge of the area, cheap and poor quality of equipment/pict...
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Comment on agent fees
great value
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Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
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So far, so good! I was unsure of whether to try emoov......until I met with Charles. I found him to be friendly ( without being pushy) knowledgeable & professional. He has taken some 1st class pictures & he answered all my questions. It's been great working with him to date. Recommended!...
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Comment on agent fees
very fair fees
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Jan 06,2017
Minithumbup
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Jan 06,2017
0 people found
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Damien was very professional during his media visit. He explored the angles, discussed the photographs with me at each stage and provided helpful advice to help me select the media. He's knowledgeable about the area, market platform and online marketing in general....
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Jan 06,2017
Minithumbup
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Jan 06,2017
0 people found
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I am very happy with the service provided by Damien. He is polite and very efficient. He explained the process very clearly and was always there to answer my questions. Overall I could not be happier and I am very impressed....
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Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
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I have had excellent support from all the staff at Emoov and can not fault their professionalism. Megan, Ross, Lucia and Karen have been especially supportive. The selling process has been quick and excellent value for money. Many, many thanks to all of you. Jane Croft...
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Comment on agent fees
Excellent
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Jan 05,2017
Minithumbup
By:
Jan 05,2017
1 people found
this helpful
I have recently sold my house with Emoove and am now selling another. Absolute first class company!!! So much cheaper than any other local agents and you choose your own wording and pictures. Amazing!! Professional photographer too so pictures are stunning. Can't praise enough and recommend highly. The sales agents are on a live chat and respond immediately aswell as responding to emails and phone calls. I cannot praise this company enough!!!...
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Comment on agent fees
I was quoted £1500 plus VAT for other agents. This one was £579. Absolute bargain. Have used before so totally recommend.
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Jan 05,2017
Minithumbup
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Jan 05,2017
0 people found
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Excellent customer Service from the start. Emoov is definitely the way forward.. Will highly recommend Emoov to all my friends....
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Comment on agent fees
good
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Jan 03,2017
Minithumbup
By:
Jan 03,2017
1 people found
this helpful
Amazing service would highly recommend. Megan was really helpful and did everything she promised. Thanks for helping us sell and making our move happen....
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Comment on agent fees
Reasonable
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Dec 30,2016
Minithumbup
By:
Dec 30,2016
0 people found
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Having had a bad experience with a high street agency we were very satisfied with Emoov. Megan Palmer was excellent and handled everything from the initial offer through to exchange of contracts....
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Comment on agent fees
Excellent value for money. We saved c£6,000 in fees against high street agency fees.
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Dec 30,2016
Minithumbup
By:
Dec 30,2016
0 people found
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I really enjoyed selling my house with Emoov, they were fast, efficient and always on top of things. Megan Palmer was awesome, she made the transaction as smooth as she could even during the difficult moments of the sale. She kept me updated, was very reassuring and if she didn't have an answer, she would happily go and find it.. Emoov have a right gem in Megan Palmer....
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Comment on agent fees
Agents fee were reasonable and fair I guess. It was highly recommended on Trust Pilot and Google
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Dec 29,2016
Minithumbup
By:
Dec 29,2016
0 people found
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E mood were great from start to finish, from the initial photos that were taken through the sale process which went on for some 6 months....(poor buyer, these things happen) Lucia was great from the beginning right through to the end is a real credit to emoov. Will use again for sure...and would even ask for Lucia....thanks again!...
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Comment on agent fees
Great value for money!
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DPS


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Agent Fees

eMoov.co.uk are the UK's No 1 estate agent for customer service.
We offer a typical fee of just £679 including VAT as opposed to a high fee on completion which is the way that traditional agents charge.

We advertise on all of the UK's biggest and busiest property websites such as Rightmove, Zoopla and Prime Location plus dozens more.

Our customer service is exceptional. AllAgents place us within the top 0.3% of all UK estate agents.
Last updated at 10:32 AM 02/11/2016 by allAgents

Complaints Procedure

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Last updated at 10:32 AM 02/11/2016 by allAgents

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