• Lauren Rutherford
    Lauren Rutherford
  • Russell Quirk
    Russell Quirk
  • James Barton
    James Barton
  • Jonathan Palmer
    Jonathan Palmer
  • Louise Maher
    Louise Maher
  • Callum Quirk
    Callum Quirk
  • Anne Coward
    Anne Coward
  • James Boult
    James Boult
  • Paul Taylor
    Paul Taylor
  • Benjamin Reeves
    Benjamin Reeves
  • Ryan Smith
    Ryan Smith
  • Lisa Karabas
    Lisa Karabas
  • Tatiana Korotkiewicz
    Tatiana Korotkiewicz
  • Jessica Brill
    Jessica Brill
  • Kitty Carroll
    Kitty Carroll
  • Harry Stoner
    Harry Stoner
  • Karen Luckett
    Karen Luckett
  • Sarah James
    Sarah James
  • Ross English
    Ross English
  • Nancy Maher
    Nancy Maher
  • Charles Fernandez
    Charles Fernandez
  • Tim Harper
    Tim Harper
  • Julie Morrissey
    Julie Morrissey
  • Nicola Ford
    Nicola Ford
  • Adam Cast
    Adam Cast
We promise great service or we'll sell your house for free. Our customers love us and we're ranked #1 out of 25,000 estate agents for customer service on AllAgents.co.uk. We're also ranked as the #1 o Read full description...We promise great service or we'll sell your house for free. Our customers love us and we're ranked #1 out of 25,000 estate agents for customer service on AllAgents.co.uk. We're also ranked as the #1 online estate agent and won the 2014 & 2015 award from AllAgents for customer service. 99% of our customers would recommend selling with us. Our latest NPS recommendation rating of +64 compares to a ranking of -15 for the average traditional estate agent (net promoter score Oct 2015).
Feb 21,2017
Minithumbup
By:
Feb 21,2017
0 people found
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James, Bryan, Nathan, Lisa, Tatiana and everyone I have been in contact with has been excellent. All of them were extremely helpful and immediately answered all my queries. The process has been easy and stress free. Amazing service!...
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Outstanding price, a fraction of usual estate agent fees and way better service than any traditional estate agent I have used in the past.
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Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
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We have sold one property with the help of Sam Berkley and are very happy with the service and asked that she helps with our second we have registered with emoov. As experienced sellers we are not happy with EMOOVs recommended conveyancers and would never recommend their service or use them again....
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Comment on agent fees
Feed were good now I would think twice..
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Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
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I have been delighted with the service provided by Harry Stoner and eMoov in general. Their communication has been second to none and it's been a pleasure to deal with them. I've already been more than happy to recommend friends and family to eMoov. They offer a far superior service to the usual high street estate agents, and for a fraction of the cost. It's a no brainer for me to use eMoov's services when selling your home. Well done eMoov!...
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Comment on agent fees
The fee is a great price when compared to what you would usually pay with high street estate agents.
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Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
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The entire service provided by emoov has been without fault and I couldn't recommend the company highly enough. Every staff member has gone out of their way to do their very best, including Sam. Highly recommended....
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Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
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Ross was helpful prompt and professional.Wouldnt hesitate to recommend the company including its staff,I already have done now...
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Comment on agent fees
Good
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Feb 18,2017
Minithumbup
By:
Feb 18,2017
0 people found
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Excellent service. Fast and efficient responses from Ross, worked hard to move things forward and this was much appreciated. Also had good continuity from the rest of the team Holly also responded well to queries. Would recommend Emoov to any prospective buyer....
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Comment on agent fees
Fair Fees
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Feb 17,2017
Minithumbup
By:
Feb 17,2017
1 people found
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Exceptional service as always, Harry Stoner did an excellent job of guiding the process and providing support as needed. Highly recommended and will be back again soon!...
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Comment on agent fees
Good
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Feb 17,2017
Minithumbup
By:
Feb 17,2017
0 people found
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Used twice now and sold my house within 3 weeks. Amazing team at Emmove. Such efficient, quick, polite staff. Nothings too much trouble. Highly recommend. Amazing price too. This Estate Agent is the future....
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Comment on agent fees
Amazing low price for an exceptional service. A third of the price i was quoted for my local agents.
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Feb 17,2017
Minithumbup
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Feb 17,2017
0 people found
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We have been impressed with Emoov from the very start. We liked the fact that we had control over our own advert and could easily make amendments whenever we liked. The staff were most efficient in responding to queries from the day of going live, through to the moment of exchange which is notably a very stressful time for all. We would like to say a special thanks to Lucia, Sarah and Holly for their help in selling our property!...
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Comment on agent fees
Great value for money
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Feb 17,2017
Minithumbup
By:
Feb 17,2017
0 people found
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Emoov were overall very good. They were a quick and simple way of selling a property. Megan Palmer and Nathan Romano were involved in the listing and correspondence of my sale. They were very quick to respond to questions/queries and some mistakes made were correctly quickly. I Would recommend emoov and will use again....
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Comment on agent fees
Overall cheaper, but they do have discounts available at different times of the year. Good incentives if referred by a friend.
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Feb 16,2017
Minithumbup
By:
Feb 16,2017
0 people found
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I was really happy with the service received from Sam Berkley, acting on the sale of my property. At crucial times prior to exchange, the communication remained professional, swift and courteous. Sam handled the majority of direct communications between the buyer and myself, which allowed me to respond to enquiries directly....
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Comment on agent fees
Extremely reasonable
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Feb 15,2017
Minithumbup
By:
Feb 15,2017
0 people found
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Tom was incredibly helpful at sorting out a completion date and some last minute negotiations on a busy Friday in sam's absence. Sam has also been very professional and helpful....
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Feb 15,2017
Minithumbup
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Feb 15,2017
0 people found
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The Emoov Team have great especially Sam, she has demonstrated real professionalism throughtout the process, alongside polite manner and super efficency. She has been very attentive and has provided excellent liaison with the prospective buyer. The sale process is still ongoing however, the service provided to date has been exceptional. I would definitely recommend Emoov to my friends and colleagues....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 15,2017
Minithumbup
By:
Feb 15,2017
0 people found
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Just the service we needed, provide the same level of support as a high street estate agent for a lot less money! Megan and Ryan dealt with my sale, they were super helpful, friendly and easy to contact for help, and they kept us updated throughout :)...
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Feb 15,2017
Minithumbup
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Feb 15,2017
0 people found
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From calling them to where we are at now I have been very impressed Sam Berkeley has been looking after my sale and has kept me well informed. If I have any questions I go on live chat and they are answered In minutes by Sam, if I'm promised a call back or email I have always had one so thanks . I was very impressed with the photographer who gave me a choice of pictures and the fact I could alter the order on line and put different picture in to attract attention was a great feature. I have ev...
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Comment on agent fees
Very good value for money .
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Feb 15,2017
Minithumbup
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Feb 15,2017
0 people found
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Ross English has been most helpful in the ongoing sale of my property. Great communication, which is essential, with a very fast response time to my queries. Highly recommended....
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Comment on agent fees
Amazingly good value. I don't think I'll use a 'traditional' estate agent again.
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Feb 14,2017
Minithumbup
By:
Feb 14,2017
0 people found
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Charles has been very clear and enthusiastic from the outset. He has taken brilliant pictures of our house. Definitely recommend. Holly has been great for sorting bits and pieces on email relating to fees, etc. Great customer service....
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Comment on agent fees
Very competitive and low
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Feb 13,2017
Minithumbup
By:
Feb 13,2017
0 people found
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Emoov were overall fantastic and we saved so much money on our sale. Megan Palmer, the lady who saw the sale through was on top of everything and always responded whenever we had any queries. Would highly recommend emoov and will use again....
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Feb 13,2017
Minithumbup
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Feb 13,2017
0 people found
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After speaking to numerous high street estate agents who were charging 1.5 to 2%, someone recommended looking at online estate agents which I wasn't so sure about, but after doing my research and reading reviews it was between eMoov and Purple Bricks. I decided on eMoov as they were alot cheaper and Charles came round to provide the free valuation. Charles is down to earth and professional at the same time, and explains what needs to be done to have buyers interested. After spending a few hours ...
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Comment on agent fees
The fee is definitely worth it to include the photos, floorplans and virtual tour, and the service provided so far.
Was this helpful? Yes
Feb 13,2017
Minithumbup
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Feb 13,2017
0 people found
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I was very happy with all the help from the e-moov team throughout - particularly in the negotiation stage - Sam Berkeley has been extremely helpful. We were inundated with viewers and managed to sell the property in 6 weeks with e-moov....
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Comment on agent fees
Fees were extremely reasonable for the service we received.
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Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
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AMAZING EXPERIENCE !! Like most people I was very nervous to use anything other than a traditional real estate agency. I thought paying upfront was risky. But I was very determined to sell and the price was only 10% !!!! of what a High St. agency was asking so I thought ill give it a try. A week after the property went live we had a few viewings, all arranged very professional by Lucia , we got 2 offers, picked one and now we already exchanged. I just have to say, best experience ever!! Fast...
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I don't have the words to say how satisfied I am with Lucia and EMOOV in general. You guys saved me £5,000!!!
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Feb 09,2017
Minithumbup
By:
Feb 09,2017
1 people found
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Harry Stoner: Harry is always polite and professional, He has a personable approach and a good sense of humor which helps when things can get hectic. I always felt he dealt with things quickly and always made concise contact via the phone or email. i would highly recommend! No issues only good service!...
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Comment on agent fees
Fees were appropriate for what was done.
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Feb 06,2017
Minithumbup
By:
Feb 06,2017
0 people found
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We have been very satisfied with the service we have received from EMoov from start to finish. Everyone we have spoken to has been polite, efficient and knowledgeable. The process of selling our house was straightforward and Tom was on hand to answer all our queries and keep us reassured throughout....
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Comment on agent fees
Very good value for money
Was this helpful? Yes
Feb 06,2017
Minithumbup
By:
Feb 06,2017
0 people found
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Fab service, fantastic photographs and advert live within 12 hours and for a very competitive price! Would definitely recommend to anyone looking to sell!...
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Comment on agent fees
Very competitive fess
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Feb 05,2017
Minithumbup
By:
Feb 05,2017
0 people found
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Having sold my house within 24 hours on eMoov, I really to thank Sarah who I dealt with initially, and was very helpful, and now Lucia who has now become my 'progressor' and point of contact. Lucia has really impressed me with her professionalism and enthusiasm, and I look forward to completing the sale of our house with her! Thank you........
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Comment on agent fees
Very reasonable
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Feb 03,2017
Minithumbup
By:
Feb 03,2017
0 people found
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Friendly, helpful knows what she is doing and does it well. I would not hesitate to recommend Lucia and emoov. Have already planned to use them again for our next sale....
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Comment on agent fees
Fees are very reasonable for the service provided.
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Feb 03,2017
Minithumbup
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Feb 03,2017
0 people found
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Luica was always there for us. Thank you. I would highly recommend Luica for her support and commitment to the customer. very professional at the same time. Thank you...
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Comment on agent fees
great fees
Was this helpful? Yes
Feb 01,2017
Minithumbup
By:
Feb 01,2017
1 people found
this helpful
I am very happy with the service I received. Charles came to value my property and was very professional and the pictures looked good. The way viewings are managed online and on the phone is easy and efficient. Ryan and Harry followed the transaction till completion and they were dedicated and courteous....
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Comment on agent fees
Fees are much cheaper than other agents I used in the past
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Feb 01,2017
Minithumbup
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Feb 01,2017
0 people found
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Excellent service. The quality of images and the floorplan was outstanding and reflected the atmosphere of our house. We received an offer after first viewing. Thank you!...
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Feb 01,2017
Minithumbup
By:
Feb 01,2017
0 people found
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I've just signed up with emoov and it couldn't be easier. Fantastic service, really simple, efficient and great value for money!...
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Comment on agent fees
Fantastic value
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 2 5 0 1267 8 251 4 97 3

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Agent Fees

eMoov.co.uk are the UK's No 1 estate agent for customer service.
We offer a typical fee of just £679 including VAT as opposed to a high fee on completion which is the way that traditional agents charge.

We advertise on all of the UK's biggest and busiest property websites such as Rightmove, Zoopla and Prime Location plus dozens more.

Our customer service is exceptional. AllAgents place us within the top 0.3% of all UK estate agents.
Last updated at 10:32 AM 02/11/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:32 AM 02/11/2016 by allAgents

Firm rankings



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