• Lauren Rutherford
    Lauren Rutherford
  • Russell Quirk
    Russell Quirk
  • James Barton
    James Barton
  • Jonathan Palmer
    Jonathan Palmer
  • Louise Maher
    Louise Maher
  • Callum Quirk
    Callum Quirk
  • Anne Coward
    Anne Coward
  • James Boult
    James Boult
  • Paul Taylor
    Paul Taylor
  • Benjamin Reeves
    Benjamin Reeves
  • Rosanna Stubbs
    Rosanna Stubbs
  • Ryan Smith
    Ryan Smith
  • Lisa Karabas
    Lisa Karabas
  • Tatiana Korotkiewicz
    Tatiana Korotkiewicz
  • Jessica Brill
    Jessica Brill
  • Kitty Carroll
    Kitty Carroll
  • Harry Stoner
    Harry Stoner
  • Karen Luckett
    Karen Luckett
  • Sarah James
    Sarah James
  • Ross English
    Ross English
  • Nancy Maher
    Nancy Maher
  • Charles Fernandez
    Charles Fernandez
  • Tim Harper
    Tim Harper
  • Julie Morrissey
    Julie Morrissey
  • Nicola Ford
    Nicola Ford
We promise great service or we'll sell your house for free. Our customers love us and we're ranked #1 out of 25,000 estate agents for customer service on AllAgents.co.uk. We're also ranked as the #1 o Read full description...We promise great service or we'll sell your house for free. Our customers love us and we're ranked #1 out of 25,000 estate agents for customer service on AllAgents.co.uk. We're also ranked as the #1 online estate agent and won the 2014 & 2015 award from AllAgents for customer service. 99% of our customers would recommend selling with us. Our latest NPS recommendation rating of +64 compares to a ranking of -15 for the average traditional estate agent (net promoter score Oct 2015).
Jun 26,2017
Minithumbup
Harry Stoner
By:
Jun 26,2017
0 people found
this helpful
Fantastic service getting this not-straightforward shared ownership transaction over the line. After months of chasing Solicitors, they tried to push the transaction back from Friday to Monday, however Harry managed to make it happen just before the weekend....
read full review
Comment on agent fees
Very light on fees
Was this helpful? Yes
Jun 25,2017
Minithumbup
Adam Cast
Will Coombes
By:
Jun 25,2017
0 people found
this helpful
Adam was really approachable & helpful when we were marketing our house. The photos he took showed the property at it's very best. I had a few queries setting up the online dashboard on the first day & adding the property details but Adam talked me through it over the phone. Will managed to negotiate with our buyers to get their initial offer increased & kept me notified of progress at all times. The admin support mailbox is very well monitored & responses are always prompt....
read full review
Comment on agent fees
Excellent compared to High St agents & we got a buyer within a few weeks of our first viewing
Was this helpful? Yes
Jun 25,2017
Minithumbup
Sam Berkeley
By:
Jun 25,2017
0 people found
this helpful
I have been very impressed with emoov, especially Sam Berkeley, sam dealt with the sale of our house from start to finish. Sam kept me updated at all times and answered emails and calls within minutes. The photos that were taken of our property were so professional and our house sold within 2 days of being online for the asking price, I do put this down to Sam being great at her job! I have saved a fortune on estate agent fees. I cannot recommend emoov enough!...
read full review
Comment on agent fees
Very good value for money for such a professional service
Was this helpful? Yes
Jun 23,2017
Minithumbup
Harry Stoner
By:
Jun 23,2017
1 people found
this helpful
Excellent - First Class Service from Harry when negotiating the sale of my property. He took the time to explain the process and went over and above my expectations. Thank you. I would definitely recommend and use eMoov again....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jun 15,2017
Minithumbdown
Ross English
By:
Jun 15,2017
0 people found
this helpful
Ross has been of great assistance during the selling process, helping me manage viewings and latterly with the completion process. His help has made a stressful situation less so....
read full review
Comment on agent fees
The fee that i paid was competitive and value for money. The only issue i had was that the following day there was an offer for £100 less which i was unable to take advantage of. That said the price paid was certainly worth it.
Was this helpful? Yes
Jun 14,2017
Minithumbup
Abi Crossley
Ross English
By:
Jun 14,2017
0 people found
this helpful
We have had a thoroughly good experience with Emoov. We enjoyed having control of our details and price, supported very ably by good supply of information as offers came in. This is the way forwards for estate agency....
read full review
Comment on agent fees
The charge was £1200 less than the similar move in the same year, for infinitely less hassle.
Was this helpful? Yes
Jun 14,2017
Minithumbdown
Tom Davey
Jonathan Palmer
By:
Jun 14,2017
0 people found
this helpful
This is the second time I've used e-moov and I think they have impressed me even more this time around. We were in a chain and these things can get stressful but emoov are either a call or email away and they reply so quickly and with the answers to any question. So much more efficient than high street agents as they're open 7 days a week and work much later. Saved us a small fortune too which is key when there are so many other expenses such as removals and search fees to save up for. We had th...
read full review
Comment on agent fees
Amazing.. normally have offers on too.
Was this helpful? Yes
Jun 14,2017
Minithumbup
Sam Berkley
By:
Jun 14,2017
0 people found
this helpful
We have recently sold our property through eMoov, we liked the flexibility to arrange and hold our own viewings at times that suited our work schedule. Other than accompanies viewings we didn't see any difference between the services offered by eMoov and local high street agents (as we have a young puppy this wouldn't work for us anyway). We were able to view and edit our property advert as necessary and any quieries were answered quickly via telephone or email. Once the sale was agreed Sam took...
read full review
Comment on agent fees
Great price compared to local high street agents, saved us a lot of money.
Was this helpful? Yes
Jun 13,2017
Minithumbdown
James Barton
Isobel Brown
By:
Jun 13,2017
0 people found
this helpful
James was my first point of contact with Isobel later taking over and guiding me through the procedure to get my property online. Both staff members were very professional and helpful. Overall I'm impressed with everything about emoov and the way the sight works. My only complaint is the amount of times I had to upload various forms of ID. There may be a list on the sight that forewarns sellers of the ID that will need to be uploaded but I had my scanner out three times before everything was com...
read full review
Comment on agent fees
There may be cheaper online agents out there but the all in price to emoov for sale and conveyancing has saved me just under £4000.
Was this helpful? Yes
Jun 13,2017
Minithumbup
Lucia Ghahramani
By:
Jun 13,2017
0 people found
this helpful
My experience of dealing with Emoov has been a pleasurable one. A general expectation of anything to do with moving house seems to be low, where poor communication and incompetence is the norm, I've encountered these things over the last 10 month since the house went on the market but had nothing but honesty, good communication and sound advice from Emoov though. Lucia is a credit to the company and has looked after the numerous failed sales calmly and professionally. I genuinely can't understan...
read full review
Comment on agent fees
Exceptional.
Was this helpful? Yes
May 31,2017
Minithumbup
Lucia Ghahramani
By:
May 31,2017
0 people found
this helpful
We found working with emoov very easy. Setting up the property description page for advertising with the major sites is simple. Once you add your own text the photographs are added and you can choose those taken for you or your own or a mixture of the two. The site then allows you to easily follow what's happening. Communicating with the office is also very simple. You're allocated a dedicated agent and just ask the questions and get rapid answers. In our case, Lucia Ghahramani helped us with th...
read full review
Comment on agent fees
There is no contest between emoov and a traditional estate agent. The fees for emoov are excellent value for money.
Was this helpful? Yes
May 30,2017
Minithumbup
Harry Stoner
By:
May 30,2017
0 people found
this helpful
Emoov online system is great - being able to book in photographer on a day/time to suit you, being able to go through photos and write description yourself I found useful. The best thing was being able to choose viewings slots and receive requests via text. This meant we could often have requests last minute that would not have been able to occur with a traditional estate agent. E.g. our buyers only requested a viewing a couple of hours before they came. However, the downside was the customer ...
read full review
Comment on agent fees
Agents fees were very reasonable compared to traditional estate agents and this (plus my sisters review) tempted us to go with them. I would go with them again based on the price and ease of booking viewings, but would be aware that their agents aren't great and you'll do the leg-work yourself in terms of chasing post-sale.
Was this helpful? Yes
May 30,2017
Minithumbup
Jayne
Adam Cast
By:
May 30,2017
0 people found
this helpful
I'd like to personally thank Adam. This is the second time I have engaged his services and have again found him to be punctual, professional and helpful. Any questions were answered quickly and fully and the photographs he took were excellent. I would have no hesitation in highly recommending Adam....
read full review
Was this helpful? Yes
May 23,2017
Minithumbup
Charles Fernandez
Ross English
By:
May 23,2017
0 people found
this helpful
Charles initially came to take our home home photographs and to do the Energy Performance Certificate. I cannot comment enough on his professionalism and helpfulness. He paid very close attention to detail to get each photo right. I was amazed at the great quality of his work. Ross had to endure the journey from offer to completion and he did so well. When I was panicked, he didn't. Not sure how he kept such a cheerful and calm demeanor throughout but that is just what you need when buying and s...
read full review
Comment on agent fees
Great.
Was this helpful? Yes
May 19,2017
Minithumbup
Sarah James
By:
May 19,2017
0 people found
this helpful
Very pleased with the service received from eMoov. I particularly found the management of viewings and offers efficient and once an offer was accepted, Sarah James was on hand to guide us through the rest of the process right up to completion. I had been warned by a high st estate agent that the service from online agents isn't as good between sale and completion on account of them having already received your payment, but in my experience that absolutely wasn't the case. I felt Sarah was com...
read full review
Comment on agent fees
Fantastic to pay a fraction of the cost of high st agents for the same service.
Was this helpful? Yes
May 17,2017
Minithumbup
Harry Stoner
By:
May 17,2017
0 people found
this helpful
Very impressed with the eMoov service. Always polite, calm & quick to respond. The initial valuation service could be better, but Harry was a pleasure to deal with. Competent & effective....
read full review
Comment on agent fees
Good value service, but you are left a little too alone at the house pricing/valuation point, which can be costly. If you know what you're doing - fine. Harry was great, however.
Was this helpful? Yes
May 16,2017
Minithumbup
Ryan Smith
By:
May 16,2017
0 people found
this helpful
Great Service throughout the whole process. I wouldn't hesitate to recommend Emoov. From the initial contact through to marketing the property and negotiating the sale the professional and organised approach gave us complete confidence. I would add that Ryan was particularly helpful always delivering on promises, keeping us informed and skillfully steering a tricky sale. Many Thanks...
read full review
Comment on agent fees
Very Reasonable.
Was this helpful? Yes
May 11,2017
Minithumbup
Ross English
By:
May 11,2017
0 people found
this helpful
Thank you to Ross for keeping this chain together, you really helped take some of the stress away from us with the phone calls you made. This is the 2nd house we have sold with emoov and although I hope we are not moving again for some time, we would definitely use emoov again. Many Thanks, The Chambers family....
read full review
Comment on agent fees
Excellent value
Was this helpful? Yes
May 09,2017
Minithumbup
Sarah James
By:
May 09,2017
0 people found
this helpful
I decided to market my property with eMoov following a friend's recommendation, and was very pleased I did. Whilst I was a little nervous initially at not having a branch to pop into, this soon dissipated once I began dealing with the team. From start to finish eMoov have provided an excellent service, with Sarah even following-up on things which should have been in the remit of the solicitor. I would have no hesitation in using their services again in the future!...
read full review
Comment on agent fees
Excellent value for money.
Was this helpful? Yes
May 05,2017
Minithumbup
Lucia Ghahramani
By:
May 05,2017
0 people found
this helpful
Emoov was absolutely fantastic. We sold out house within 8 days. They then assign someone to see the sale through and Lucia did an outstanding job and enabled to complete. We tried with a local estate agents before and they were a long way off their standard. Thank you to Lucia Ghahramani who was dealing with my sale. Another good thing about emoov is you set when you are available and you get a text/email when someone would like to book in these times. You can accept or reject. We had 3 vi...
read full review
Was this helpful? Yes
Apr 30,2017
Minithumbup
Sarah James
Ryan Smith
By:
Apr 30,2017
0 people found
this helpful
Fantastic service thank you to the whole team but Especially Sarah who was brilliant throughout what was a tricky sale and complicated completion. The process was excellent from start to finish and we had an acceptable offer within days of Emoov putting our house on the market. I chose Emoove initially to save money but the quality of service has been superb and I would recommend over a local traditional agent....
read full review
Comment on agent fees
Excellent value for money and saved us a fortune!
Was this helpful? Yes
Apr 30,2017
Minithumbup
By:
Apr 30,2017
0 people found
this helpful
I was really happy to have received a much appreciated discount from emoov, and the staff members are extremely helpful. I am hopeful too that they will help me sell my property for the price I wish to get for it. Thank you emoov....
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes
Apr 28,2017
Minithumbdown
Sarah James
By:
Apr 28,2017
0 people found
this helpful
Had a fantastic experience selling my house with Emoov. Sarah was always extremely helpful and the whole process ran very smoothly for a fraction of the price. Would highly recommend....
read full review
Comment on agent fees
Very reasonable fees with excellent customer service.
Was this helpful? Yes
Apr 28,2017
Minithumbup
Lucia Ghahramani
By:
Apr 28,2017
0 people found
this helpful
Emov was absolutely fantastic. Would highly recommend this service to everyone and it's at a low cost They are very professional and keep you up dated every minute I would like to say a big thank you to Lucia Ghahramani who was dealing with my sale She is an inspiration to the company. Thank you again Emov...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Apr 27,2017
Minithumbup
Sarah James
By:
Apr 27,2017
0 people found
this helpful
Very good service all throughout the process. Sarah was always helpful and pleasant to deal with....
read full review
Comment on agent fees
We probably saved in the region of £2600 in comparison to High Street estate agents - not an insignificant amount - and can't think of anything we could have gained by paying so much more money.
Was this helpful? Yes
Apr 26,2017
Minithumbup
Kathleen Taylor
Leigh Smith
By:
Apr 26,2017
0 people found
this helpful
I have just put my property on the market and the whole process so far has been great, from Kathleen Taylor who came out to carry out the valuation to Leigh Smith & Nathan Romano who are customer service agents they couldn't have been more helpful. I look forward to a quick hassle free sale with EMoov....
read full review
Comment on agent fees
We had an alternative agent to carry out a valuation prior to going with EMoov and we found EMoovs fees to be fair with no hidden extras.
Was this helpful? Yes
Apr 25,2017
Minithumbup
Luica Ghahramani
By:
Apr 25,2017
0 people found
this helpful
Lucia has been exemplary throughout and has followed the process from offer to exchange of contracts closely. Always there when we needed advice and support and has ensured that the sale has been transacted as smoothly as possible....
read full review
Comment on agent fees
Amazing value!
Was this helpful? Yes
Apr 22,2017
Minithumbup
Luica Ghahramani
By:
Apr 22,2017
1 people found
this helpful
If you're concerned about using an internet estate agent then stop worrying and use eMoov. We have had a great service right from the start - quick attendance to take the photographs etc and taken / produced to such a high professional standard, with important little touches such as lifting the colours and changing the sky to blue as it was a dull Autumn day. Listing was up and running the next day and with an excellent floor plan, all done at breath taking speed! Also you get a personal service...
read full review
Comment on agent fees
GREAT - be careful if you are considering other on line agents because many of them don't have the after sales service and make you communicate direct with your buyer / seller. I know this because we had an offer accepted on a property and their agent was another on line one. Thankfully eMoov isn't like that and do provide all the after sales service you would normally expect from a high street agent (but at a fraction of the price).
Was this helpful? Yes
Apr 20,2017
Minithumbup
Lauren Rutherford
Rosanna Stubbs
By:
Apr 20,2017
0 people found
this helpful
Lauren, Rosanna and Deborah Carroll were the three members of staff this time, my second time of using this firm. Lauren and Rosanna helped two years ago and were the reason I immediately thought of EMOOV again. They had all my previous information at their finger tips. They are so professional, fast and friendly that it is difficult to imagine how anything could be better. Using EMOOv puts High Street agents in the shade....
read full review
Comment on agent fees
Very good value. Cannot understand how little cost for so much.
Was this helpful? Yes
Apr 19,2017
Minithumbup
Megan Palmer
By:
Apr 19,2017
0 people found
this helpful
Megan Palmer and the EMoov team were superb during the process of selling the property which become rather stressful at times but thanks to their help, support and expertise a successful completion was achieved. I am most grateful and thankful and will not hesitate to recommend EMoov to family, friends and even strangers if need be....
read full review
Comment on agent fees
Very good and competitive.
Was this helpful? Yes

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 2 5 0 1324 12 270 4 101 3

Job vacancies

Please see a list of jobs available

Agent Fees

eMoov.co.uk are the UK's No 1 estate agent for customer service.
We offer a typical fee of just £679 including VAT as opposed to a high fee on completion which is the way that traditional agents charge.

We advertise on all of the UK's biggest and busiest property websites such as Rightmove, Zoopla and Prime Location plus dozens more.

Our customer service is exceptional. AllAgents place us within the top 0.3% of all UK estate agents.
Last updated at 10:32 AM 02/11/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:32 AM 02/11/2016 by allAgents

Brentwood
New North House, Ongar Road, Brentwood CM15 9BB
(1677)
Buckinghamshire
201 i:CentreHoward Way, Milton Keynes MK16 9PY
(59)

Make an Enquiry