• Lauren Rutherford
    Lauren Rutherford
  • Russell Quirk
    Russell Quirk
  • James Barton
    James Barton
  • Jonathan Palmer
    Jonathan Palmer
  • Louise Maher
    Louise Maher
  • Callum Quirk
    Callum Quirk
  • Anne Coward
    Anne Coward
  • James Boult
    James Boult
  • Paul Taylor
    Paul Taylor
  • Benjamin Reeves
    Benjamin Reeves
  • Rosanna Stubbs
    Rosanna Stubbs
  • Ryan Smith
    Ryan Smith
  • Lisa Karabas
    Lisa Karabas
  • Tatiana Korotkiewicz
    Tatiana Korotkiewicz
  • Jessica Brill
    Jessica Brill
  • Kitty Carroll
    Kitty Carroll
  • Harry Stoner
    Harry Stoner
  • Karen Luckett
    Karen Luckett
  • Sarah James
    Sarah James
  • Ross English
    Ross English
  • Nancy Maher
    Nancy Maher
  • Charles Fernandez
    Charles Fernandez
  • Tim Harper
    Tim Harper
  • Julie Morrissey
    Julie Morrissey
  • Nicola Ford
    Nicola Ford
We promise great service or we'll sell your house for free. Our customers love us and we're ranked #1 out of 25,000 estate agents for customer service on AllAgents.co.uk. We're also ranked as the #1 o Read full description...We promise great service or we'll sell your house for free. Our customers love us and we're ranked #1 out of 25,000 estate agents for customer service on AllAgents.co.uk. We're also ranked as the #1 online estate agent and won the 2014 & 2015 award from AllAgents for customer service. 99% of our customers would recommend selling with us. Our latest NPS recommendation rating of +64 compares to a ranking of -15 for the average traditional estate agent (net promoter score Oct 2015).
Apr 09,2017
Minithumbup
Bryan Powis
By:
Apr 09,2017
0 people found
this helpful
Just completed my set up and on course for listing later today - well ahead of expectations. Prompt and effective support from Bryan....
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Was this helpful? Yes
Mar 28,2017
Minithumbup
Tatiana Korotkiewicz
James Barton
By:
Mar 28,2017
0 people found
this helpful
I've just completed putting my mother's house on the market through eMoov, and so far the experience has been very positive. Hopefully, we will be able to get a quick sale, but that remains to be seen....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 06,2017
Minithumbup
Adam Cast
By:
Mar 06,2017
0 people found
this helpful
Adam Cast was very professional. Smartly dressed. Explained clearly how EMoov works. Extremely happy with his photography. Very punctual. Friendly....
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Comment on agent fees
Very happy with the fees.
Was this helpful? Yes
Feb 17,2017
Minithumbup
Lisa Karabas
By:
Feb 17,2017
0 people found
this helpful
Lisa was great, really professional and helpful, she answered my questions fully, on point and respectfully. She had to help with a problem with the floor plan which was corrected very quickly and also with several questions I had which she answered quickly...
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Was this helpful? Yes
Feb 03,2017
Minithumbup
Charles Fernandez
By:
Feb 03,2017
0 people found
this helpful
Charles is a personable and professional agent. During the process of measuring and assessing the property, and advising us about the services available, he was clear and easy to understand. His professionalism and confidence in taking photgraphs using top equipment was top-class....
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Comment on agent fees
Excellent value.
Was this helpful? Yes
Feb 03,2017
Minithumbup
Charles Fernandez
By:
Feb 03,2017
0 people found
this helpful
Setting up to sell was easy and quick Charles took very professional photos. I was going to compare online services but the detail and transparency Charles showed in our first meeting made me decide for emoov straight away. The online system for loading information works very smoothly too, so, so far, great service!...
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Comment on agent fees
The best deal I could find.
Was this helpful? Yes
Jan 23,2017
Minithumbup
Adam Cast
Tatiana Korotkiewicz
By:
Jan 23,2017
0 people found
this helpful
Adam has been incredibly quick and professional in all our dealings. I am happy with the photographs, listing and other elements of the advert. The follow up from the office has also been as efficient and our advert has reached the internet in about 5 days. The price of the service is unbeatable....
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Comment on agent fees
Excellent
Was this helpful? Yes
Jan 13,2017
Minithumbup
Kitty Carroll
Jack Troutt
By:
Jan 13,2017
0 people found
this helpful
Within 24hrs of appointing emoov, Jack Troutt has arranged everything. Photographer has been out and uploaded tremendous pictures, Floorplan has been compiled and uploaded and even our For Sale Board is in place. I had a slight problem uploading my identification online, but Kitty Carroll contacted me promptly and offered to assist. Outstanding service all round....
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Comment on agent fees
Fees are amazing. About 10% of High Street agents.
Was this helpful? Yes
Jan 13,2017
Minithumbup
Adam Cast
By:
Jan 13,2017
0 people found
this helpful
I found Emoov via a web search as we decided to sell our Southend on Sea home and move to Birmingham. Having chosen Emoov after seeing positive reviews I could not have been happier. Adam Cast I found to be exceptionally professional and highly capable. And the process to list was quick and easy. Stress free so far. If you are looking for a professional and highly capable estate agent that provides exceptional customer service, then Adam at Emoov is the combination you need....
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Comment on agent fees
I found the fees to be very reasonable
Was this helpful? Yes
Jan 13,2017
Minithumbup
Charles Fernandez
Tatiana Korotkiewicz
By:
Jan 13,2017
0 people found
this helpful
Wow. I was a bit concerned about going with an online agent rather than standard estate agent but I needn't have worried. So far the service has been outstanding. All my queries answered promptly, amazing photography and advice about presenting the house for the photos - Charles has been brilliant. Nothing has been too much trouble. If the service remains like this I will definitely be an advocate of emoov to anyone who wants to listen....
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Comment on agent fees
Incredible value compared to standard estate agents - and I felt like my listing really mattered to advisors.
Was this helpful? Yes
Jan 06,2017
Minithumbup
Lisa Karabas
By:
Jan 06,2017
0 people found
this helpful
Lisa has been brilliant with helping me set up our properties to sell. Although the set up is clear and relatively easy to use, I was stumped a few times and she was great with advice and showing me what to. I would definitely recommend Emoov to friends and family, especially Lisa....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 04,2017
Minithumbup
Anne Coward
By:
Jan 04,2017
0 people found
this helpful
Very helpful and professional from the start. Anne answered all my questions with ease and I would recommend the company to friends and family....
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Comment on agent fees
Very competitive!
Was this helpful? Yes
Dec 18,2016
Minithumbup
Nathan Romano
By:
Dec 18,2016
0 people found
this helpful
Very helpful and forthcoming. Didn't have some details about the property but quickly contacted the seller and called me back....
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Dec 18,2016
Minithumbup
Caleb Beer
By:
Dec 18,2016
0 people found
this helpful
After having a very bad day with emoov at the forefront and finding it difficult, Caleb saved the day. I also know he will be there for us during the future selling of the property. Thank you Caleb....
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Comment on agent fees
Good.
Was this helpful? Yes
Dec 15,2016
Minithumbup
Ross English
By:
Dec 15,2016
0 people found
this helpful
Very good communication at all times good professional attitude, sympathetic and understanding during difficult periods generally helpful , quick response to any questions we may have had....
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Comment on agent fees
Part of a package, good value.
Was this helpful? Yes
Dec 11,2016
Minithumbup
Charles Fernandez
By:
Dec 11,2016
0 people found
this helpful
Lovely photographs. Professional, polite and helpful. Went above and beyond the call of duty in order to get things right....
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Was this helpful? Yes
Dec 04,2016
Minithumbup
Karen Luckett
Tatiana Korotkiewicz
By:
Dec 04,2016
0 people found
this helpful
I've had a few dealings with estate agents over the years and find that most of them don't listen to my requirements, appear to drag people in off the street for viewings and not so long ago one had the audacity to say that I have two officers on the table, take one!...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 02,2016
Minithumbup
Tatiana Korotkiewicz
By:
Dec 02,2016
0 people found
this helpful
Our property has just gone live with eMoov, and Tatiana has been a brilliant help throughout the whole process so far. She's been very attentive, friendly and professional and she's helped to get us live before Friday evening which is what we were aiming for. Thanks Tatiana!...
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Comment on agent fees
Excellent pricing
Was this helpful? Yes
Nov 30,2016
Minithumbup
Lisa Karabas
By:
Nov 30,2016
0 people found
this helpful
On both occasions during the last couple weeks I have had support from Lisa Karabas the information provided and progress updates have been very helpful and the related service always efficiently implemented....
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Comment on agent fees
Agency fees, especially in the event of a successful sale are sharply competitive with those of traditional agencies. Have already recommended the agency to a friend.
Was this helpful? Yes
Nov 24,2016
Minithumbup
Tatiana Korotkiewicz
By:
Nov 24,2016
0 people found
this helpful
Many thanks you very quick and very helpful and we got there. Please thank every one who gave us assistance. Regards Pat and Ken Davison...
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Comment on agent fees
good Ken and Pat Davison
Was this helpful? Yes
Nov 11,2016
Minithumbup
James Barton
Lisa Karabas
By:
Nov 11,2016
0 people found
this helpful
We have just gone live online with eMoov and have found the experience excellent because they are helpful, friendly and efficient. The advert looks great. At each stage the process is clear and well managed. Thanks to James Barton and Lisa Karabas....
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Comment on agent fees
The Agent's fees are very reasonable.
Was this helpful? Yes
Nov 09,2016
Minithumbup
Jack Troutt
Anne Coward
By:
Nov 09,2016
0 people found
this helpful
Spoke with Jack a few times to get everything set up which he made really easy for me,quickly arranged a photographer to visit my house,who took lots of great photos,then the next day i spoke with Anne briefly and within an hour my house was listed on the major property site....
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Comment on agent fees
GOOD
Was this helpful? Yes
Nov 07,2016
Minithumbup
Nathan Romano
By:
Nov 07,2016
0 people found
this helpful
Putting my listing together was much easier than I imagined. Nathan was really helpful and within 30 minutes from start to finish, my listing went live. Really impressed with the service so far. Emoov are really approachable and reassuring. The booking system is very effective and I have a viewing boooked within hours of going live. It is still very early days, lets see what happens....
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Comment on agent fees
extremely competitive
Was this helpful? Yes
Nov 02,2016
Minithumbup
Tom Davey
By:
Nov 02,2016
0 people found
this helpful
The service I received was excellent. I'm very happy with the allocation of a move manager, contact was easy and efficient. Tom was well informed, a good advisor and a great listener! Very professional, would use their services again....
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Was this helpful? Yes
Oct 30,2016
Minithumbup
Ross English
By:
Oct 30,2016
0 people found
this helpful
Ross has been consistently helpful and responsive throughout the sale process. Despite my experiencing some setbacks in the process, Ross remained positive and professional in getting my property back on the market. I appreciate the efforts of him and his colleagues, and I hope the same level of service continues throughout the remainder of the sale....
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Was this helpful? Yes
Oct 25,2016
Minithumbup
Nathan Romano
By:
Oct 25,2016
0 people found
this helpful
Incredibly quick and efficient service, very easy to put our house on the market, Thankyou very much. We would most certainly recommend you...
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Comment on agent fees
Great value for money, 1200 cheaper than our local estate agent
Was this helpful? Yes
Oct 24,2016
Minithumbup
Charles Fernandez
By:
Oct 24,2016
0 people found
this helpful
Can't recommend Charles highly enough, from the initial meeting where everything was explained to us clearly and concisely with none of the usual agent-speak through to the final photo/EPC session where Charles took a full 2hrs taking numerous photos and 3D virtual tours for all rooms....
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Comment on agent fees
Why would anyone pay +/- 1% of property value to a high street agent when you get this sort of service for a fraction of that cost...??
Was this helpful? Yes
Oct 23,2016
Minithumbup
Nathan Romano
Bryan Powis
By:
Oct 23,2016
0 people found
this helpful
So far so good! Easy and efficient service with lots of advise from helpful staff. Hopefully we will get a sale soon....
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Was this helpful? Yes
Oct 21,2016
Minithumbup
Lisa Karabas
By:
Oct 21,2016
0 people found
this helpful
Lisa managed to arrange a viewing that initially was not readily available from the vendor. This was particularly helpful given the tight frame timetable we had for viewing...
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Comment on agent fees
Quite comparable to similat agents.
Was this helpful? Yes
Oct 20,2016
Minithumbup
Lisa Karabas
By:
Oct 20,2016
0 people found
this helpful
Had a technical issue with logging onto the eMoov site. Lisa followed up with the technical team and sent me helpful information regarding possible solutions. Issue now resolved. Very good customer service. Ged Charles...
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Was this helpful? Yes

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 2 5 0 1314 9 265 4 101 3

Job vacancies

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Agent Fees

eMoov.co.uk are the UK's No 1 estate agent for customer service.
We offer a typical fee of just £679 including VAT as opposed to a high fee on completion which is the way that traditional agents charge.

We advertise on all of the UK's biggest and busiest property websites such as Rightmove, Zoopla and Prime Location plus dozens more.

Our customer service is exceptional. AllAgents place us within the top 0.3% of all UK estate agents.
Last updated at 10:32 AM 02/11/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:32 AM 02/11/2016 by allAgents

Brentwood
New North House, Ongar Road, Brentwood CM15 9BB
(1659)
Buckinghamshire
201 i:CentreHoward Way, Milton Keynes MK16 9PY
(59)

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