• Lauren Rutherford
    Lauren Rutherford
  • Russell Quirk
    Russell Quirk
  • James Barton
    James Barton
  • Jonathan Palmer
    Jonathan Palmer
  • Louise Maher
    Louise Maher
  • Callum Quirk
    Callum Quirk
  • Anne Coward
    Anne Coward
  • James Boult
    James Boult
  • Paul Taylor
    Paul Taylor
  • Benjamin Reeves
    Benjamin Reeves
  • Ryan Smith
    Ryan Smith
  • Lisa Karabas
    Lisa Karabas
  • Tatiana Korotkiewicz
    Tatiana Korotkiewicz
  • Jessica Brill
    Jessica Brill
  • Kitty Carroll
    Kitty Carroll
  • Harry Stoner
    Harry Stoner
  • Karen Luckett
    Karen Luckett
  • Sarah James
    Sarah James
  • Ross English
    Ross English
  • Nancy Maher
    Nancy Maher
  • Charles Fernandez
    Charles Fernandez
  • Tim Harper
    Tim Harper
  • Julie Morrissey
    Julie Morrissey
  • Nicola Ford
    Nicola Ford
  • Adam Cast
    Adam Cast
We promise great service or we'll sell your house for free. Our customers love us and we're ranked #1 out of 25,000 estate agents for customer service on AllAgents.co.uk. We're also ranked as the #1 o Read full description...We promise great service or we'll sell your house for free. Our customers love us and we're ranked #1 out of 25,000 estate agents for customer service on AllAgents.co.uk. We're also ranked as the #1 online estate agent and won the 2014 & 2015 award from AllAgents for customer service. 99% of our customers would recommend selling with us. Our latest NPS recommendation rating of +64 compares to a ranking of -15 for the average traditional estate agent (net promoter score Oct 2015).
Jan 23,2017
Minithumbup
By:
Jan 23,2017
0 people found
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Adam has been incredibly quick and professional in all our dealings. I am happy with the photographs, listing and other elements of the advert. The follow up from the office has also been as efficient and our advert has reached the internet in about 5 days. The price of the service is unbeatable....
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Comment on agent fees
Excellent
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Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
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Within 24hrs of appointing emoov, Jack Troutt has arranged everything. Photographer has been out and uploaded tremendous pictures, Floorplan has been compiled and uploaded and even our For Sale Board is in place. I had a slight problem uploading my identification online, but Kitty Carroll contacted me promptly and offered to assist. Outstanding service all round....
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Comment on agent fees
Fees are amazing. About 10% of High Street agents.
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Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
I found Emoov via a web search as we decided to sell our Southend on Sea home and move to Birmingham. Having chosen Emoov after seeing positive reviews I could not have been happier. Adam Cast I found to be exceptionally professional and highly capable. And the process to list was quick and easy. Stress free so far. If you are looking for a professional and highly capable estate agent that provides exceptional customer service, then Adam at Emoov is the combination you need....
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Comment on agent fees
I found the fees to be very reasonable
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Jan 13,2017
Minithumbup
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Jan 13,2017
0 people found
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Wow. I was a bit concerned about going with an online agent rather than standard estate agent but I needn't have worried. So far the service has been outstanding. All my queries answered promptly, amazing photography and advice about presenting the house for the photos - Charles has been brilliant. Nothing has been too much trouble. If the service remains like this I will definitely be an advocate of emoov to anyone who wants to listen....
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Comment on agent fees
Incredible value compared to standard estate agents - and I felt like my listing really mattered to advisors.
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Jan 06,2017
Minithumbup
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Jan 06,2017
0 people found
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Lisa has been brilliant with helping me set up our properties to sell. Although the set up is clear and relatively easy to use, I was stumped a few times and she was great with advice and showing me what to. I would definitely recommend Emoov to friends and family, especially Lisa....
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Comment on agent fees
Good
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Jan 04,2017
Minithumbup
By:
Jan 04,2017
0 people found
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Very helpful and professional from the start. Anne answered all my questions with ease and I would recommend the company to friends and family....
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Comment on agent fees
Very competitive!
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Dec 18,2016
Minithumbup
By:
Dec 18,2016
0 people found
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Very helpful and forthcoming. Didn't have some details about the property but quickly contacted the seller and called me back....
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Dec 18,2016
Minithumbup
By:
Dec 18,2016
0 people found
this helpful
After having a very bad day with emoov at the forefront and finding it difficult, Caleb saved the day. I also know he will be there for us during the future selling of the property. Thank you Caleb....
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Comment on agent fees
Good.
Was this helpful? Yes
Dec 15,2016
Minithumbup
By:
Dec 15,2016
0 people found
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Very good communication at all times good professional attitude, sympathetic and understanding during difficult periods generally helpful , quick response to any questions we may have had....
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Comment on agent fees
Part of a package, good value.
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Dec 11,2016
Minithumbup
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Dec 11,2016
0 people found
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Lovely photographs. Professional, polite and helpful. Went above and beyond the call of duty in order to get things right....
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Dec 04,2016
Minithumbup
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Dec 04,2016
0 people found
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I've had a few dealings with estate agents over the years and find that most of them don't listen to my requirements, appear to drag people in off the street for viewings and not so long ago one had the audacity to say that I have two officers on the table, take one!...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
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Our property has just gone live with eMoov, and Tatiana has been a brilliant help throughout the whole process so far. She's been very attentive, friendly and professional and she's helped to get us live before Friday evening which is what we were aiming for. Thanks Tatiana!...
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Comment on agent fees
Excellent pricing
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Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
On both occasions during the last couple weeks I have had support from Lisa Karabas the information provided and progress updates have been very helpful and the related service always efficiently implemented....
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Comment on agent fees
Agency fees, especially in the event of a successful sale are sharply competitive with those of traditional agencies. Have already recommended the agency to a friend.
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Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
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Many thanks you very quick and very helpful and we got there. Please thank every one who gave us assistance. Regards Pat and Ken Davison...
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Comment on agent fees
good Ken and Pat Davison
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Nov 11,2016
Minithumbup
By:
Nov 11,2016
0 people found
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We have just gone live online with eMoov and have found the experience excellent because they are helpful, friendly and efficient. The advert looks great. At each stage the process is clear and well managed. Thanks to James Barton and Lisa Karabas....
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Comment on agent fees
The Agent's fees are very reasonable.
Was this helpful? Yes
Nov 09,2016
Minithumbup
By:
Nov 09,2016
0 people found
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Spoke with Jack a few times to get everything set up which he made really easy for me,quickly arranged a photographer to visit my house,who took lots of great photos,then the next day i spoke with Anne briefly and within an hour my house was listed on the major property site....
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Comment on agent fees
GOOD
Was this helpful? Yes
Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
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Putting my listing together was much easier than I imagined. Nathan was really helpful and within 30 minutes from start to finish, my listing went live. Really impressed with the service so far. Emoov are really approachable and reassuring. The booking system is very effective and I have a viewing boooked within hours of going live. It is still very early days, lets see what happens....
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Comment on agent fees
extremely competitive
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Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
The service I received was excellent. I'm very happy with the allocation of a move manager, contact was easy and efficient. Tom was well informed, a good advisor and a great listener! Very professional, would use their services again....
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Oct 30,2016
Minithumbup
By:
Oct 30,2016
0 people found
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Ross has been consistently helpful and responsive throughout the sale process. Despite my experiencing some setbacks in the process, Ross remained positive and professional in getting my property back on the market. I appreciate the efforts of him and his colleagues, and I hope the same level of service continues throughout the remainder of the sale....
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Oct 25,2016
Minithumbup
By:
Oct 25,2016
0 people found
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Incredibly quick and efficient service, very easy to put our house on the market, Thankyou very much. We would most certainly recommend you...
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Comment on agent fees
Great value for money, 1200 cheaper than our local estate agent
Was this helpful? Yes
Oct 24,2016
Minithumbup
By:
Oct 24,2016
0 people found
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Can't recommend Charles highly enough, from the initial meeting where everything was explained to us clearly and concisely with none of the usual agent-speak through to the final photo/EPC session where Charles took a full 2hrs taking numerous photos and 3D virtual tours for all rooms....
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Comment on agent fees
Why would anyone pay +/- 1% of property value to a high street agent when you get this sort of service for a fraction of that cost...??
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Oct 23,2016
Minithumbup
By:
Oct 23,2016
0 people found
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So far so good! Easy and efficient service with lots of advise from helpful staff. Hopefully we will get a sale soon....
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Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
Lisa managed to arrange a viewing that initially was not readily available from the vendor. This was particularly helpful given the tight frame timetable we had for viewing...
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Comment on agent fees
Quite comparable to similat agents.
Was this helpful? Yes
Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
this helpful
Had a technical issue with logging onto the eMoov site. Lisa followed up with the technical team and sent me helpful information regarding possible solutions. Issue now resolved. Very good customer service. Ged Charles...
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Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
this helpful
Very pleased with professional photos and manner in which Adam assisted in staging my home to its best advantage. Glad I've chosen Emoov as all communications with them have been positive....
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Comment on agent fees
Very reasonable. Flat fee.
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Oct 08,2016
Minithumbup
By:
Oct 08,2016
0 people found
this helpful
Bryan was a great help in correcting our property ad when it became live and did so very promptly - thanks....
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Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
Both representatives were very helpful and very quick to respond. Tatiana went out of her way to make sure my house was advertised before the weekend. Caleb sent thorough details and ensured the photos were uploaded immediately....
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Comment on agent fees
Perfect fees
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Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
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So far so good. Put my property up and within 12 hours we had a request for a viewing. It went well and the people want a second viewing next week. So we will see ....The thing that has most struck me with using Emoov is the ease I have felt. I am not a technical person in fact I'm a technophobe and yet I have not been stressed at any point due the helpful and patient staff, Kitty Carroll in particular has been great. Up to now an all over good experience....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
this helpful
Very pleased with both the fast service and the professional quality of the house photography & floor-plan. If you are comfortable using a website, as so many people are nowadays and happy to do viewings yourself the emoov way of doing things will suit you, and certainly suit your pocket....
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Comment on agent fees
The fees are only a fraction of what I would have expected to pay for a traditional estate agents service and they can be deferred until sale or 1 year after marketing starts whichever comes sooner. This is fair as if your property cannot sell after a whole year it is most likely not the agents fault.
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Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
Lucia provided me with excellent customer service, answered all of my enquiries very politely and efficiently and negotiated our deal well. Lucia is credit to the emoov team....
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Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 2 5 0 1230 8 236 4 93 3

Job vacancies

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Agent Fees

eMoov.co.uk are the UK's No 1 estate agent for customer service.
We offer a typical fee of just £679 including VAT as opposed to a high fee on completion which is the way that traditional agents charge.

We advertise on all of the UK's biggest and busiest property websites such as Rightmove, Zoopla and Prime Location plus dozens more.

Our customer service is exceptional. AllAgents place us within the top 0.3% of all UK estate agents.
Last updated at 10:32 AM 02/11/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:32 AM 02/11/2016 by allAgents

Firm rankings



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