• Lauren Rutherford
    Lauren Rutherford
  • Russell Quirk
    Russell Quirk
  • James Barton
    James Barton
  • Jonathan Palmer
    Jonathan Palmer
  • Louise Maher
    Louise Maher
  • Callum Quirk
    Callum Quirk
  • Anne Coward
    Anne Coward
  • James Boult
    James Boult
  • Paul Taylor
    Paul Taylor
  • Benjamin Reeves
    Benjamin Reeves
  • Rosanna Stubbs
    Rosanna Stubbs
  • Ryan Smith
    Ryan Smith
  • Lisa Karabas
    Lisa Karabas
  • Tatiana Korotkiewicz
    Tatiana Korotkiewicz
  • Jessica Brill
    Jessica Brill
  • Kitty Carroll
    Kitty Carroll
  • Harry Stoner
    Harry Stoner
  • Karen Luckett
    Karen Luckett
  • Sarah James
    Sarah James
  • Ross English
    Ross English
  • Nancy Maher
    Nancy Maher
  • Charles Fernandez
    Charles Fernandez
  • Tim Harper
    Tim Harper
  • Julie Morrissey
    Julie Morrissey
  • Nicola Ford
    Nicola Ford
Customer service is our passion and the central plank around which our
founder built the eMoov estate agency business. It's been a hard slog but
we have just achieved the incredible accolade of being rated as the UK's
Number 1 estate agent for customer service of over 25,800 branches.

This cements our unique proposition as being the best estate agent in the
country coupled with a very attractive, low fixed fee and 24/7 platform
technology that truly empowers our customers.

Estate agen
Read full description...

Copenhagen House5-10 Bury Street
London
Greater London
EC3A 5AT
0333 121 4950

 
Feb 19,2018
Minithumbup
Benjamin Reeves
By: 'btoye90'
Feb 19,2018
0 people found
this helpful
Very effeicient and reliable service in getting my property onto the market. By far and away the best value of all estate agents, no hidden costs and simply excellent customer service. Highly recommended....
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Comment on agent fees
Excellent value, much better than any other estate agent.
Was this helpful? Yes
Feb 09,2018
Minithumbup
Ben Burgin
By: 'Bria Jones'
Feb 09,2018
0 people found
this helpful
Myself and my partner placed our property on the market 3 weeks ago using Emoov and our agent Ben Burgin - today it has sold!!! Ben has been excellent - always available to help, friendly, had great knowledge and advice when it came to pricing. From contacting Emoov to the property being on the market was a matter of days! The professional photo's taken of the property, and organised through Emoov, were amazing and really captured what the property looked like. The online portal allowed us ...
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Comment on agent fees
Excellent! An upfront (and very cheap) fee at the beginning of the transaction and sold within 3 weeks!
Was this helpful? Yes
By: sallie coxon
Feb 11, 2018
View all comments (1)
I am thinking of selling property in Carpathian court, jewellery quarter. ...
Feb 06,2018
Minithumbup
By: 'Flat Mover'
Feb 06,2018
0 people found
this helpful
We are very pleased with how smoothly the process has been handled by Emoov. Both members of staff we have dealt with have been efficient and courteous and our property was listed with no fuss....
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Comment on agent fees
Very fair fees
Was this helpful? Yes
Feb 03,2018
Minithumbup
Holly Gurnett
By: 'STEPHEN GARNER'
Feb 03,2018
0 people found
this helpful
I was selling my flat in London in order to move more rurally. Holly was acting for the sellers of the property that I ultimately purchased. Holly kept me fully informed regarding the sales process, liaised with the sellers and chased the various parties involved in the property transaction behind the scenes. She was genuine, decent and up to speed with with what was going on. In stark contrast, my own agent, to whom I paid a staggering five figure sum in commission in order to take advantage...
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Comment on agent fees
Not applicable to me.
Was this helpful? Yes
Feb 03,2018
Minithumbup
Holly Gurnett
By: 'Fran Murray'
Feb 03,2018
0 people found
this helpful
Holly Gurnett has been my contact from offer to exchange She has kept me totally informed throughout the transaction She is unfailingly professional while retaining a good sense humour Holly is very easy to talk to and explains very clearly what is happening My whole experience with emoov has been excellent. Thank you Francine Murray...
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Comment on agent fees
Excellent
Was this helpful? Yes
Jan 29,2018
Minithumbup
Holly Gurnett
By: 'Nick Fromandez'
Jan 29,2018
0 people found
this helpful
Holly was very helpful in the sale of our house and checking what the other buyers in the chain were up to. Other agents also said Holly was a lot better to deal with compared with other agents at Emoov. I would recommend Holly to people selling their house via Emoov....
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Comment on agent fees
Fixed price fees helpful
Was this helpful? Yes
Jan 20,2018
Minithumbup
Ross English
By: 'Elliot'
Jan 20,2018
0 people found
this helpful
Myself and my partner are currently in the process of buying our first home. We have started all solicitor proceedings and hope to complete in the early new year. Ross has been in constant contact with us and the seller of the home we are buying listed on emoov so everyone is kept in the loop. We couldn't have got to the stage we are without Ross' help and I imagine the completion stage after the new year will be as speedy and easy as the transaction so far down to the work ross has ...
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Was this helpful? Yes
Jan 17,2018
Minithumbup
Holly Gurnett
By: 'Jason'
Jan 17,2018
0 people found
this helpful
Bought a house marketed by Emoov, I'd never heard of them before but I've been very impressed. Holly has worked extremely hard to keep the sale on track and keep both me as the buyer and the seller updated. She's chased solicitors for me, offered explanations on process where required and generally been brilliant. I think Emoov as a company have been pretty good to buy from but Holly has been the star. Thank you....
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Comment on agent fees
Iā€™m the buyer, so no fees for me
Was this helpful? Yes
Jan 16,2018
Minithumbup
Holly Gurnett
By: 'JackMack'
Jan 16,2018
0 people found
this helpful
We have just completed on a sale through emoov and am delighted with the service we have received from start to finish. From the excellent photography and floor plans to communication and booking of visits the whole process has been brilliant and helped us achieve full asking price with 10 days of marketing. In addition, Holly Gurnett has been outstanding in her communications with us from offer acceptance through to completion and has made the whole house selling process very easy. She would r...
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Comment on agent fees
Real value for money and a great service provided. Floor plans and photography really showed our house to it's full potential.
Was this helpful? Yes
Jan 15,2018
Minithumbup
Holly Gurnett
By: 'S Nelmes'
Jan 15,2018
0 people found
this helpful
We have completed today as a buyer. Holly Gurnett has been super helpful from begging to the end, and made this process stress free. She has been updating us all the way through. If you contact her, she always reply promptly and we never need to find out what is happening as she always update you! We highly recommend her....
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Was this helpful? Yes
Jan 12,2018
Minithumbup
Holly Gurnett
By: 'Ryan Miller'
Jan 12,2018
0 people found
this helpful
The process of buying our new home has been running for 4 months and at a time that is usually pretty stressful, Holly Gurnett has been the one highlight throughout it all. Holly has maintained a high level of communication from start to finish. She calls and emails when she says she will, and has even been known to make unplanned contact to check in and see how we are doing. One important thing to note from my perspective, is that Holly is very proactive too. She does not `sit and wait`, she w...
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 09,2018
Minithumbup
Nathan Romano
Lisa Karabas
By: 'Emoov'
Jan 09,2018
0 people found
this helpful
Both staff members were efficient, helpful and professional. The pictures that have been taken reflect the property's true potential and we look forward to conducting business with Emoov....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 02,2018
Minithumbup
By: 'Sarah C'
Jan 02,2018
0 people found
this helpful
Very efficient and easy to contact. I will definitely use them again in the future. I would recommend them to friends and family...
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Comment on agent fees
Competitively priced
Was this helpful? Yes
Dec 28,2017
Minithumbup
Holly Gurnett
By: 'Charlotte B'
Dec 28,2017
1 people found
this helpful
Holly Gurnett has been an absolute star! I've been dealing with Emoov as they handled the account of the property we were buying. If you are lucky enough to get Holly Gurnett as your adviser, you won't have any problems. Holly has been amazing through this whole process, and often gave me quicker updates than my own solicitors! She's been extremely patient as well, especially when things got complicated and I got overwhelmed with the jargon and chaos of moving, taking time to e...
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Was this helpful? Yes
Dec 13,2017
Minithumbup
Sarah James
By: 'Alison'
Dec 13,2017
0 people found
this helpful
I found all the stall helpful but Sarah and in her absence Holly, were particularly great at chasing my at times rather slowmoving sale....
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Was this helpful? Yes
Dec 08,2017
Minithumbup
Alex Staerck
By: 'Katie'
Dec 08,2017
0 people found
this helpful
Alex, once again, exceeded my customer care expectations. He was listening to what my needs were and smoothly guided me throughout the process of putting our house on the market. I am very pleased that we have chosen Emoov to sell our biggest asset. I feel we are in professional and good hands as they employ people who care about their customers. I would highly recommend Alex. Thank you !:)...
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Was this helpful? Yes
Dec 06,2017
Minithumbup
By: 'Emily'
Dec 06,2017
1 people found
this helpful
We can not thank James enough for how much he helped us with our move. He really went above and beyond and found information our solicitors should have been sourcing. We brought our house through emoov and although they were working for the seller James helped us just as much and always kept us updated. If we ever want to sell our house I would definitely want James to do it for us....
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Was this helpful? Yes
Dec 02,2017
Minithumbup
Kelly Brady
By: 'KELLY BRADY'
Dec 02,2017
0 people found
this helpful
Incredible and impeccable service form Kelly. Very down to earth yet still professional and knowledgeable as well. made us fell comfortable and never really stressed at all. very honest and passionate about what she does. will 1000% work with her again. :)...
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Comment on agent fees
brilliant affordable and the service is next to none.
Was this helpful? Yes
Nov 27,2017
Minithumbup
Karen Luckett
By: 'Leo'
Nov 27,2017
0 people found
this helpful
Karen was very helpful with my ID verify process and very patient to all of my questions. Impressive customer service from emoov....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 01,2017
Minithumbup
By: 'Mick H'
Nov 01,2017
0 people found
this helpful
I had engaged Emoov as my agent then sold the house myself but still retained Emoov in case things fell through. I'm really glad i did they where brilliant i cant say enough about them, one person in particular was Sarah James if she is working on your property you know you are in extremely safe hands. Emoov you have a star in Sarah dont let her go no matter the cost. Thank you Mick H...
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Comment on agent fees
The cost is the cost nothing added, just what you want.
Was this helpful? Yes
Oct 22,2017
Minithumbup
Adam Cast
By: 'Belle parton'
Oct 22,2017
0 people found
this helpful
Very happy, not rushed at all, explained everything we needed to know, was very helpful and kept in contact with us. Would recommend Emoov!...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 17,2017
Minithumbup
Sarah James
By: 'John'
Oct 17,2017
0 people found
this helpful
We have sold with Emoov before and as usual they have done a great job for us. From the excellent photos and floor plan to communications during the process to final completion we are very happy with Emoov. If you enjoy doing the viewings and meeting prospective buyers as we do then online is the only way! beats high street agents hands down. We have no hesitation in recommending Emoov....
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Comment on agent fees
Great price, saved us about £3K
Was this helpful? Yes
Oct 11,2017
Minithumbup
Alex Staerck
By: 'Wayne'
Oct 11,2017
0 people found
this helpful
Spoken to Alex twice. Via online chat and FaceTime. Both times very friendly and efficient. Quick to respond to queries and action them....
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Was this helpful? Yes
Oct 03,2017
Minithumbup
Harry Stoner
By: 'Thank you Harry!!'
Oct 03,2017
1 people found
this helpful
Having received quotes from both online and high street estate agents, my wife and I decided on using EMOOV. The property had a offer within a week, the valuation, whilst not met, I feel was good. The aftersales team were great. I had been Harry to aid with the sale. He was great. If any problems arose, he would help. If any messages needed to be passed on, he would help. Great work Harry, keep it up!!...
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Comment on agent fees
I feel the fees were great. I don't feel I missed out on anything if we had have chosen a high street agent.
Was this helpful? Yes
Oct 03,2017
Minithumbup
Lisa Karabas
By: 'Mr S Wright'
Oct 03,2017
0 people found
this helpful
As an elderly, disabled man who is not very computer literate, Lisa Karabas at eMoov has, so far, made the who process of marketing my property very easy for me. I would, therefore, recommend Lisa and eMoov to anyone looking to market their property....
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Comment on agent fees
eMoov fees are very reasonable.
Was this helpful? Yes
Sep 28,2017
Minithumbup
Chloe Cook
By: 'Rafif Abbas alsammarraee'
Sep 28,2017
0 people found
this helpful
Service was fantastic I would like to thank Chloe cook for her service, I am very happy and satisfied with the effort and the hard work...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 26,2017
Minithumbup
Chloe Cook
By: 'Navan'
Sep 26,2017
0 people found
this helpful
Thanks for e move especially for Chloe Cook and all the staff you are very helpfull. Chloe Cook is able To advise people and give them correct directions. My position was buying a house and she was really speed and able to deal with it quickly. Good lucky for everyone one in e move. Thanks to lovely Chloe Cook moslty. From Navan T...
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Comment on agent fees
Thanks for e move especially for Chloe Cook and all the staff you are very helpfull. Chloe Cook is able To advise people and give them correct directions. My position was buying a house and she was really speed and able to deal with it quickly. Good lucky Cook for everyone one in e move. Thanks to lovely Chloe Cook moslty. From Navan T
Was this helpful? Yes
Sep 25,2017
Minithumbup
Sophie
By: 'Lizzie'
Sep 25,2017
0 people found
this helpful
Really good experience. Sophie was fantastic; kept me up to date with my house sale, quickly returned calls and easy to work with. Very pleased with the service....
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Comment on agent fees
Excellent value.
Was this helpful? Yes
Sep 25,2017
Minithumbup
Abi Crossley
By: 'Mrs Purcell'
Sep 25,2017
0 people found
this helpful
My dealing with eMoov was fantastic. Communication and accessibility was faultless. I have dealt with a Offers & Progression Consultant named Abi who was professional, friendly, open and honest throughout the entire process. Our process was a particularly stressful one and Abi was supportive throughout ensuring that we were kept up to date through to exchange and completion. It has been an absolute pleasure dealing with eMoov and I would highly recommend them as a company....
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Comment on agent fees
Acceptable
Was this helpful? Yes
Sep 20,2017
Minithumbup
Harry Stoner
By: 'Maria'
Sep 20,2017
0 people found
this helpful
Excellent service throughout. Good communication with me and between departments meant everything happened very efficiently. Every member of the team was great to work with. Sold my house much quicker and easier than I thought I would....
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Comment on agent fees
very reasonable
Was this helpful? Yes
Areas covered
  • CM15

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 2 6 0 1400 15 293 4 106 5

Job vacancies

Please see a list of jobs available

Agent Fees

eMoov.co.uk are the UK's No 1 estate agent for customer service.
We offer a typical fee of just Ā£679 including VAT as opposed to a high fee on completion which is the way that traditional agents charge.

We advertise on all of the UK's biggest and busiest property websites such as Rightmove, Zoopla and Prime Location plus dozens more.

Our customer service is exceptional. AllAgents place us within the top 0.3% of all UK estate agents.
Last updated at 12:33 PM 15/01/2018 by allAgents

Complaints Procedure

No procedure set.
Last updated at 12:33 PM 15/01/2018 by allAgents
Lauren Rutherford Lauren Rutherford
Team Leader
41 reviews

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Russell Quirk Russell Quirk
Director
41 reviews

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James Barton James Barton
Sales Executive
10 reviews

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Jonathan Palmer Jonathan Palmer
Sales Consultant
61 reviews

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Louise Maher Louise Maher
Team Leader for Negotiations & Progression
129 reviews

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Callum Quirk Callum Quirk
Sales Consultant
7 reviews

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Anne Coward Anne Coward
13 reviews

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James Boult James Boult
Partner
35 reviews

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Paul Taylor Paul Taylor
Partner
22 reviews

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Benjamin Reeves Benjamin Reeves
Partner
14 reviews

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Rosanna Stubbs Rosanna Stubbs
Senior Sales Executive
15 reviews

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Ryan Smith Ryan Smith
Sales Negotiator & Progressor
68 reviews

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Lisa Karabas Lisa Karabas
50 reviews

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Tatiana Korotkiewicz Tatiana Korotkiewicz
Customer Support Team Leader
49 reviews

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Jessica Brill Jessica Brill
Sales negotiator
51 reviews

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Kitty Carroll Kitty Carroll
Viewing Team
8 reviews

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Harry Stoner Harry Stoner
89 reviews

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Karen Luckett Karen Luckett
Viewings Team
8 reviews

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Sarah James Sarah James
100 reviews

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Ross English Ross English
74 reviews

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Nancy Maher Nancy Maher
8 reviews

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Charles Fernandez Charles Fernandez
Local Property Director
41 reviews

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Tim Harper Tim Harper
2 reviews

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Julie Morrissey Julie Morrissey
Valuations Consultant
7 reviews

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Nicola Ford Nicola Ford
Sales Support Executive
4 reviews

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Adam Cast Adam Cast
Local Property Director
39 reviews

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Holly Shell Holly Shell
Valuation Analyst
12 reviews

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Will Coombes Will Coombes
Sales Negotiator
38 reviews

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Bryan Powis - no image available Bryan Powis
Viewings Co-Ordinator
10 reviews

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Tom Davey Tom Davey
Sales Negotiator
98 reviews

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Rosie Stubbs - upload your photo Rosie Stubbs
0 reviews

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Leigh Smith Leigh Smith
Admin
27 reviews

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Jack Troutt Jack Troutt
29 reviews

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Sam Berkley Sam Berkley
51 reviews

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Megan Palmer Megan Palmer
49 reviews

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Kathleen Taylor Kathleen Taylor
Local Property Director
10 reviews

About Kathleen I am the Local Property Director for emoov. I cover the Leeds area. View full profile
Chris pratten - upload your photo Chris pratten
0 reviews

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Damien Ellison Damien Ellison
Local Property Directors
18 reviews

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Luica Ghahramani Luica Ghahramani
59 reviews

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Nathan Romano Nathan Romano
Customer Support
43 reviews

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Debbie Young Debbie Young
Customer Support
0 reviews

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Tom Daley - upload your photo Tom Daley
2 reviews

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Abi Crossley - no image available Abi Crossley
Sales negotiator and progressor
14 reviews

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Sam Clarke - no image available Sam Clarke
0 reviews

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Timothy Hembrough - no image available Timothy Hembrough
2 reviews

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Kelly Brady Kelly Brady
Local Property Director
4 reviews

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James Kenyon - no image available James Kenyon
0 reviews

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Holly Gurnett - no image available Holly Gurnett
Customer Support Agent
9 reviews

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Isobel Brown - no image available Isobel Brown
Customer Support Agent
1 reviews

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Lucia Ghahramani - upload your photo Lucia Ghahramani
9 reviews

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Kiran Ganja - no image available Kiran Ganja
Offers and Progression Manager
1 reviews

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Jayne  - upload your photo Jayne
1 reviews

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Sam Berkeley - upload your photo Sam Berkeley
1 reviews

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Georgie Taylor - upload your photo Georgie Taylor
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Lisa Karabs - upload your photo Lisa Karabs
1 reviews

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Sophie  - upload your photo Sophie
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Chloe Cook - upload your photo Chloe Cook
2 reviews

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Alex Staerck - upload your photo Alex Staerck
2 reviews

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Simon  - upload your photo Simon
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1 reviews

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