• Lauren Rutherford
    Lauren Rutherford
  • Russell Quirk
    Russell Quirk
  • James Barton
    James Barton
  • Jonathan Palmer
    Jonathan Palmer
  • Louise Maher
    Louise Maher
  • Callum Quirk
    Callum Quirk
  • Anne Coward
    Anne Coward
  • James Boult
    James Boult
  • Paul Taylor
    Paul Taylor
  • Benjamin Reeves
    Benjamin Reeves
  • Rosanna Stubbs
    Rosanna Stubbs
  • Ryan Smith
    Ryan Smith
  • Lisa Karabas
    Lisa Karabas
  • Tatiana Korotkiewicz
    Tatiana Korotkiewicz
  • Jessica Brill
    Jessica Brill
  • Kitty Carroll
    Kitty Carroll
  • Harry Stoner
    Harry Stoner
  • Karen Luckett
    Karen Luckett
  • Sarah James
    Sarah James
  • Ross English
    Ross English
  • Nancy Maher
    Nancy Maher
  • Charles Fernandez
    Charles Fernandez
  • Tim Harper
    Tim Harper
  • Julie Morrissey
    Julie Morrissey
  • Nicola Ford
    Nicola Ford
We promise great service or we'll sell your house for free. Our customers love us and we're ranked #1 out of 25,000 estate agents for customer service on AllAgents.co.uk. We're also ranked as the #1 o Read full description...We promise great service or we'll sell your house for free. Our customers love us and we're ranked #1 out of 25,000 estate agents for customer service on AllAgents.co.uk. We're also ranked as the #1 online estate agent and won the 2014 & 2015 award from AllAgents for customer service. 99% of our customers would recommend selling with us. Our latest NPS recommendation rating of +64 compares to a ranking of -15 for the average traditional estate agent (net promoter score Oct 2015).
Mar 28,2017
Minithumbup
By:
Mar 28,2017
0 people found
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I've just completed putting my mother's house on the market through eMoov, and so far the experience has been very positive. Hopefully, we will be able to get a quick sale, but that remains to be seen....
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Comment on agent fees
Good
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Mar 27,2017
Minithumbup
By:
Mar 27,2017
0 people found
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This was my third time returning to eMoov to sell a property. They are a set of fantastic team of professionals. Not only you sell your property at a fraction of the costs but you get a first class service from a team of polite and caring team all working together to make your transaction as smooth and trouble-free as possible. I am particularly grateful to Sarah James for giving me her fullest kind support for the after sale process. I keep recommending eMoov to all friends and family and I wou...
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Comment on agent fees
A fraction of what you would pay a traditional estate agent
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Mar 27,2017
Minithumbup
By:
Mar 27,2017
0 people found
this helpful
Emoov went above any beyond what I ever expect of them. Tom was my sales progressor and always kept me fully updated and reassured. I couldn't be happier with the service I received. Every staff member I spoke to were equally as helpful. I would recommend Emoov and would certainly use them again. Great advertising and pictures too, Emoov have been flawless from start to finish....
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Comment on agent fees
Excellent fees. The price obviously included great quality photographs, floor plans, listings etc but also include invaluable 5* sales progression
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Mar 24,2017
Minithumbup
By:
Mar 24,2017
0 people found
this helpful
Excellent service. Fast and straight forward. Clear and correct answers to questions - better idea of what was going on than our conveyancer! Made the process easier for us as first time buyers....
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Mar 24,2017
Minithumbup
By:
Mar 24,2017
0 people found
this helpful
Currently selling with Emoov and I love how easy and straight forward it has been to set up and get on the market. The ease of sorting viewings by text/ email is great and they have kept in contact with me with all correspondence from potential buyers....
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Comment on agent fees
Fees are great and also don't make you commit to using their conveyancing services like most online sellers.
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Mar 21,2017
Minithumbup
By:
Mar 21,2017
1 people found
this helpful
Tom has looked after me as soon as the sale was accepted. I cannot praise Tom enough, he has been a real star! So friendly yet professional - always ready to push each side to get the desired result. Definitely an asset when selling your house - an excellent person to help you through the stressful time of selling your home - well done Tom and thank you Hilary...
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Comment on agent fees
Good
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Mar 15,2017
Minithumbup
By:
Mar 15,2017
0 people found
this helpful
Purchasing my first property appeared on paper to be a breeze - No chain my side nor on the sellers side. How wrong I was! What in fact happened was a long drawn out, often stressful process of unforeseen circumstances. Had it not been for the excellent work and customer service that I received from Jessica Brill from eMoov, I think I would have pulled out long before the sale went through. Jessica was always on hand to answer any questions and issues I had (which was a lot!) and was consistent...
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Comment on agent fees
N/A
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Mar 06,2017
Minithumbup
By:
Mar 06,2017
0 people found
this helpful
Adam Cast was very professional. Smartly dressed. Explained clearly how EMoov works. Extremely happy with his photography. Very punctual. Friendly....
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Comment on agent fees
Very happy with the fees.
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Mar 04,2017
Minithumbup
By:
Mar 04,2017
0 people found
this helpful
From start to completion we found Emoov professionally efficient. They responded quickly to my emails and I found that when I phoned nine times out of ten I spoke to the person I wanted to and was dealt with in a friendly and my request, query turned around in a short space of time....
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Comment on agent fees
Very Good
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Mar 03,2017
Minithumbup
By:
Mar 03,2017
0 people found
this helpful
Friendly and professional. Thoroughly explained the process and costs, gave great advice about how to market and present property. No pushy tactics. Would highly recommend....
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Comment on agent fees
Excellent
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Mar 02,2017
Minithumbup
By:
Mar 02,2017
0 people found
this helpful
Charles Fernandez has been outstanding and we couldn't have asked for a better rep to put us at ease and offer us invaluable advice and take so much time and care while taking our photos. We will definitely be keeping his card and recommending him to anyone who wants to sell their property. He went above and beyond what was expected of him with his amazing customer care. He is a great asset to Emoov....
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Mar 02,2017
Minithumbup
By:
Mar 02,2017
0 people found
this helpful
Nathan kindly helped me set up the last details to go live and has kept in touch This has been a good experience and easy to book viewing which are coming think and fast Thanks Emoov and Nathan Romano...
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Comment on agent fees
Cost was good, if the house sell fast the £567 was a great saving as I would have paid more like £2000
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Mar 01,2017
Minithumbup
By:
Mar 01,2017
0 people found
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Fantastically easy to do. Lucia was amazing and we had a few laughs along the way during a 'difficult' sale. Prompt and professional responses. Exactly what it says on the tin....
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Mar 01,2017
Minithumbup
By:
Mar 01,2017
0 people found
this helpful
Top notch service, quick and efficient responses from Ross. He worked hard to move things forward and this was much appreciated. I highly recommend Emoov to any prospective seller....
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Mar 01,2017
Minithumbup
By:
Mar 01,2017
0 people found
this helpful
The online booking service was effective. The day our offer was accepted, I felt very bombarded with my phone persistently going off whilst I was at work and my contact details being given to a finance company without my permission and them criticising my mortgage broker and putting pressure on me to go with them - I think it would be best to ask a client before sharing details, and seeing as we already had our mortgage in principle, that would show that we didn't need to be in touch with anyon...
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Feb 28,2017
Minithumbup
By:
Feb 28,2017
1 people found
this helpful
Will was tremendously helpful and professional when dealing with my case and ensured he kept me up to date with a quite frustrating at times sale. He was always super friendly and accommodating and endeavered to find a solution to all problems. I cannot leave enough good feedback for Will!...
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Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
this helpful
Same service as traditional estate agents for a 10th of the price... hard to imagine how traditional estate agents are going to compete. We did the viewings ourselves which seemed to go fine. EMoov were very professional and helpful. I'd recommend them to anyone. All the staff were really friendly and helpful....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
this helpful
My experience has been pleasant so far with Emoov, Lucia has been very thorough and polite in all transactions. I am looking forward to a smooth exchange in the next few weeks...
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Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
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From start to finish Tom Daley and his team were very helpful, always there to answer any questions, would use again...
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Comment on agent fees
Happy with fees
Was this helpful? Yes
Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
this helpful
So far all correspondence with Lucia has been dealt with in an extremely efficient manner with lots of feedback. Very impressed with my experience buying through Emoov to date....
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Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
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I have been very happy with the professional work that Lucia has helped me with . I think I would have been stressed without her at the end of a phone, she always answers my emails and telephone calls and if not available she always rings me back . I am very impressed with the service. Thank you for all your hard work in chasing the solicitor Maria Hathaway...
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Comment on agent fees
Fees are are good .
Was this helpful? Yes
Feb 27,2017
Minithumbup
By:
Feb 27,2017
0 people found
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What a great personal service that is really a on-line idea all staff are so efficient giving a quick and easy to use service Charles was on time with a friendly and informatie manor and all in all amazing in one word !! Thanks...
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Comment on agent fees
as it says on the tin - no hidden costs thanks
Was this helpful? Yes
Feb 26,2017
Minithumbup
By:
Feb 26,2017
0 people found
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Great efficient, friendly, professional service. Emails, texts etc answered immediately. Good local knowledge / guidance on price etc. Pleasure to do business with....
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Comment on agent fees
Reasonable all inclusive price for selling. Discount offered for selling more than one property.
Was this helpful? Yes
Feb 25,2017
Minithumbup
By:
Feb 25,2017
0 people found
this helpful
Megan has been great help and key person during the sale of our flat. She was very efficient and always reacted swiftly providing answers to our questions. She has gone extra mile dealing with both party solicitors and we appreciate all what she done for us. We can't thank her enough....
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Comment on agent fees
great value for money
Was this helpful? Yes
Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
Megan provided quick, efficient and professional service & communication throughout our transaction. Quick to reply to messages and return phonecalls and always on hand to offer independent advice when required. Great experience and would definitely use in the future if I was marketing a property....
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Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
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My experience of Emoov has been extremely positive. I definitely think online estate agency is the way forward. The technology really does work and you have a good amount of control...this aside however, what differentiates Emoov from high street estate agents and possibly the other online agencies is the fantastic level of customer service. Everyone I spoke to has been very professional and knowledgeable. For the progression of my sale however two individuals have been particularly helpful. Mol...
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Comment on agent fees
Incredibly good value
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Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
Thank you for a good service and all your help around my move. I will recommend to people in the future....
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Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
Both Megan and Will have been extremely efficient and helpful with all my queries and are always so friendly in their approach. I know that whenever I have a question they will help find an answer as soon as possible - it has really helped speed the process along. Thanks guys!...
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Feb 22,2017
Minithumbup
By:
Feb 22,2017
0 people found
this helpful
We sold our house through Emoov and have been very impressed with not just the professional standard on the selling but the after sale service which has been first rate.All the staff which we had occasion to speak to were all helpful especially Sarah who has kept us informed all the time, she is definitely one of the reasons we will recommend Emoov to anyone who needs an estate agent. Well done Sarah....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 22,2017
Minithumbup
By:
Feb 22,2017
0 people found
this helpful
We have just exchanged contracts and couldn't be happier with the service and endless support we have received from eMoov! THANK YOU SARAH JAMES! And also thanks goes to TOM DAVEY and WILL COOMBES who often stepped in when Sarah was on leave and expertly picked up where Sarah had left off, providing us with a seamless experience. It has been a painful 18 months for us because, although we had never struggled to find a buyer, we had so much bad luck finding a reliable buyer, as every buyer we h...
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Comment on agent fees
Good
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
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Agent Fees

eMoov.co.uk are the UK's No 1 estate agent for customer service.
We offer a typical fee of just £679 including VAT as opposed to a high fee on completion which is the way that traditional agents charge.

We advertise on all of the UK's biggest and busiest property websites such as Rightmove, Zoopla and Prime Location plus dozens more.

Our customer service is exceptional. AllAgents place us within the top 0.3% of all UK estate agents.
Last updated at 10:32 AM 02/11/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:32 AM 02/11/2016 by allAgents

Firm rankings



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