• Lauren Rutherford
    Lauren Rutherford
  • Russell Quirk
    Russell Quirk
  • James Barton
    James Barton
  • Jonathan Palmer
    Jonathan Palmer
  • Louise Maher
    Louise Maher
  • Callum Quirk
    Callum Quirk
  • Anne Coward
    Anne Coward
  • James Boult
    James Boult
  • Paul Taylor
    Paul Taylor
  • Benjamin Reeves
    Benjamin Reeves
  • Rosanna Stubbs
    Rosanna Stubbs
  • Ryan Smith
    Ryan Smith
  • Lisa Karabas
    Lisa Karabas
  • Tatiana Korotkiewicz
    Tatiana Korotkiewicz
  • Jessica Brill
    Jessica Brill
  • Kitty Carroll
    Kitty Carroll
  • Harry Stoner
    Harry Stoner
  • Karen Luckett
    Karen Luckett
  • Sarah James
    Sarah James
  • Ross English
    Ross English
  • Nancy Maher
    Nancy Maher
  • Charles Fernandez
    Charles Fernandez
  • Tim Harper
    Tim Harper
  • Julie Morrissey
    Julie Morrissey
  • Nicola Ford
    Nicola Ford
Customer service is our passion and the central plank around which our
founder built the eMoov estate agency business. It's been a hard slog but
we have just achieved the incredible accolade of being rated as the UK's
Number 1 estate agent for customer service of over 25,800 branches.

This cements our unique proposition as being the best estate agent in the
country coupled with a very attractive, low fixed fee and 24/7 platform
technology that truly empowers our customers.

Estate agen
Read full description...

New North House, Ongar Road
Brentwood
Essex
CM15 9BB
0333 121 4950

 
Sep 28,2017
Minithumbup
Chloe Cook
By: 'Rafif Abbas alsammarraee'
Sep 28,2017
0 people found
this helpful
Service was fantastic I would like to thank Chloe cook for her service, I am very happy and satisfied with the effort and the hard work...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 18,2017
Minithumbup
Tatiana Korotkiewicz
By: 'Siegmar'
Sep 18,2017
1 people found
this helpful
My experience with eMoov so far, my property has just gone on the market, has been very encouraging. Tatiana has been very helpful and efficient in guiding me through the process of putting my property on the market which was a great relief for me since I am not very accomplished with computers. She leads a team which is able to take over when she deals with other clients. In all - full marks for the eMoov team!...
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Comment on agent fees
A great pull to start with eMoov.
Was this helpful? Yes
Jan 18,2017
Minithumbup
Charles Fernandez
Nathan Romano
By: 'Ying'
Jan 18,2017
0 people found
this helpful
The staffs are very friendly, helpful and proactive. They act swiftly and professionally. The photos are very good and the virtual tour is amazing....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 23,2016
Minithumbdown
Damien Ellison
By: 'Robbie'
Dec 23,2016
1 people found
this helpful
Damien was very friendly and knowledgable. He was proactive and easy to deal with and his photos were good too....
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Comment on agent fees
Good fees (cheaper than most)
Was this helpful? Yes
Nov 21,2016
Minithumbup
Will Coombes
By: 'Peter Howarth'
Nov 21,2016
1 people found
this helpful
My sale was particularly protracted due to the buyer's conveyancer were appalling in their approach,the buyer appeared to have no idea what he was doing. Will handled the whole situation very professionally,doing exactly what he said he would and very importantly phoned me back when he said he would...
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Was this helpful? Yes
Nov 06,2016
Minithumbup
Karen Luckett
By: 'mhassan'
Nov 06,2016
1 people found
this helpful
Karen was very helpfull and provided an exceptional service. I really liked the fact that she immediately responded to my emails....
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Comment on agent fees
Agent fees were good considering the package.
Was this helpful? Yes
Aug 23,2016
Minithumbup
Lisa Karabas
By: 'S Peacock'
Aug 23,2016
0 people found
this helpful
Hi, Lisa was so very helpful, she researched all the figures and thoroughly and assessed the results in relation to how to improve my ad and future sale of the property. In addition she answered all of my questions with patience and after I asked her leading questions on the future direction of the market, I thought her answers were balanced, realistic and rang correct bells for me. She offers personal cheerful advice in a corporate market, which is very refreshing. Thank you Lisa! S...
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Was this helpful? Yes
Jun 23,2016
Minithumbup
Lisa Karabas
By: 'oja'
Jun 23,2016
0 people found
this helpful
I was looking for a retail agent to help me buy property that are near north west london but Lisa stated that they do not rental properties so i understood....
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Was this helpful? Yes
Feb 01,2016
Minithumbup
Louise Maher
By: 'Alan'
Feb 01,2016
1 people found
this helpful
Brilliant and efficient service, experience negotiator Louise never let me down and fast response either through email or phone. Thanks again!...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jan 20,2016
Minithumbup
Ryan Smith
By: 'Anand Padmakumar'
Jan 20,2016
0 people found
this helpful
Emoov has been very efficient and approachable and we have had a very good working relationship with Ryan Smith. He is extremely prompt with responses and has always endeavoured to do his best to resolve any issues we have had during our property purchase. He is good negotiator and helpful to customers. Would definitely recommend him and use Emoov in the future if we needed their services....
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Was this helpful? Yes
Jan 05,2016
Minithumbup
Jessica Brill
By: 'Cristina'
Jan 05,2016
2 people found
this helpful
We are happy with the service provided by eMoov, they are always there for us, answering phone calls and emails promptly, very helpful and supportive (even when we are not the easiest customers to deal with!) Many thanks!...
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Comment on agent fees
good, competitive
Was this helpful? Yes
Aug 13,2015
Minithumbup
By: 'Zorya'
Aug 13,2015
0 people found
this helpful
Jodie is a very professional and friendly property consultant. She has been very helpful during a whole period of sale and helped to speed up the process by effective communication with both solicitors and a buyer. I would definitely recommend her to those who are interested in a professional and polite service! We will be using Emoov services again!...
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Comment on agent fees
Excellent!
Was this helpful? Yes
Sep 01,2014
Minithumbup
By: 'James Munro'
Sep 01,2014
0 people found
this helpful
Having spent some time seeing a raft of high street estate agents and being completely disillusioned by them all we approached the team at Emoov. It was a breath of fresh air. The service was instant, professional and friendly. It makes such a change from the arrogance, pompousness and patronising attitudes we experienced from the well-known high street agents who spent most of their time giving us false hope and promises to get our business only to then under-deliver. The team at Emoov were ho...
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Comment on agent fees
Incredible value for money and worth every penny!
Was this helpful? Yes
May 11,2014
Minithumbup
Rosanna Stubbs
By: 'PH'
May 11,2014
2 people found
this helpful
Hi Just used eMoov to let my property, they were recommended by a friend. Quite simply, it was the most efficient, stress free, superb value service I have every had from anyone in the \'property services\' profession. Rosie and the team dealt everything, I was given regular updates would definitely recommend, why pay an agent when eMoov will give you a better service at a fraction of the price!! Thanks...
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Was this helpful? Yes
Mar 13,2014
Minithumbup
Benjamin Reeves
James Boult
By: 'Richard L'
Mar 13,2014
1 people found
this helpful
"I cannot recommend the services of eMoov highly enough. As a first time landlord I was a little apprehensive of the process but eMoov made it an absolute breeze. No hard sell, no pressure tactics simply good, honest business. Ben and James were extremely patient, informative and there to answer all queries. Had my apartment advertised within one day of requesting their services and a week later my place is now rented. Very impressed and absolutely no hesitation to recommend their services...
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Was this helpful? Yes
Mar 13,2014
Minithumbup
Rosanna Stubbs
By: 'petecroftuk'
Mar 13,2014
6 people found
this helpful
Stumbled across the company in the national press. Realised that to successfully let my property to match the calibre of tenant needed it would have to be via the internet. From the moment I decided to proceed the service was first rate good communication and helpful regarding any information I needed. I feel more secure knowing the tenancy agreement has been rigorously prepared. Particular thanks to Rosanna Stubbs and now I can relax a little knowing everything is in place....
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Was this helpful? Yes
Aug 02,2013
Minithumbup
By: 'London SW'
Aug 02,2013
1 people found
this helpful
I have let my London flat for many years and have paid extortionate fees to High Street estate agents. After reading excellent reviews about eMoov I thought I had nothing to lose and everything to gain and so I instructed eMoov and have been extremely impressed by their professionalism, reliability, politeness, speed and thoroughness. My flat was let on the first viewing, the tenants' references were obtained and the agreement was ready for my approval within 24 hours. For the first time the wh...
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Was this helpful? Yes
Jun 18,2013
Minithumbdown
By: 'Perdita'
Jun 18,2013
5 people found
this helpful
Emoov seem chaotic in their approach, repeatedly calling to offer additional viewings despite us having received (and accepted) an offer. I was tossed between multiple agents, all of whom seem to have access to different sets of information about our property, and none of whom seemed able to read a note indicating that the correct person to contact was my partner, not me. Having paid for various services (e.g. property management), I was shocked to discover that the service was discontinued just...
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What agent could do to change your mind?
Organise yourselves. If I ran my division in the nonsensical way you run your company, I would be sacked.
Attached Files
Was this helpful? Yes
By: Russell Quirk - eMoov Director
Jun 20, 2013
View all comments (1)
With regard to our lettings department, we do of course employ a team that includes a number of people. There is no way to operate a busy volume business without sufficient personnel. We have an obligation, which we take seriously, to advise our clients of ALL interest in their property even if they are proceeding with a tenant that we may already have just introduced. It is for the client to then decide who they actually wish to let to. I don't think that it would be right to conceal other o ...
Areas covered
  • CM15

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 2 6 0 1386 15 287 4 105 5

Job vacancies

Please see a list of jobs available

Agent Fees

eMoov.co.uk are the UK's No 1 estate agent for customer service.
We offer a typical fee of just £679 including VAT as opposed to a high fee on completion which is the way that traditional agents charge.

We advertise on all of the UK's biggest and busiest property websites such as Rightmove, Zoopla and Prime Location plus dozens more.

Our customer service is exceptional. AllAgents place us within the top 0.3% of all UK estate agents.
Last updated at 10:54 AM 26/07/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:54 AM 26/07/2017 by allAgents
Lauren Rutherford Lauren Rutherford
Team Leader
41 reviews

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Russell Quirk Russell Quirk
Director
41 reviews

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James Barton James Barton
Sales Executive
11 reviews

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Jonathan Palmer Jonathan Palmer
Sales Consultant
61 reviews

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Louise Maher Louise Maher
Team Leader for Negotiations & Progression
129 reviews

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Callum Quirk Callum Quirk
Sales Consultant
7 reviews

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Anne Coward Anne Coward
13 reviews

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James Boult James Boult
Partner
35 reviews

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Paul Taylor Paul Taylor
Partner
22 reviews

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Benjamin Reeves Benjamin Reeves
Partner
13 reviews

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Rosanna Stubbs Rosanna Stubbs
Senior Sales Executive
15 reviews

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Ryan Smith Ryan Smith
Sales Negotiator & Progressor
68 reviews

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Lisa Karabas Lisa Karabas
50 reviews

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Tatiana Korotkiewicz Tatiana Korotkiewicz
Customer Support Team Leader
49 reviews

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Jessica Brill Jessica Brill
Sales negotiator
51 reviews

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Kitty Carroll Kitty Carroll
Viewing Team
8 reviews

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Harry Stoner Harry Stoner
90 reviews

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Karen Luckett Karen Luckett
Viewings Team
7 reviews

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Sarah James Sarah James
99 reviews

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Ross English Ross English
74 reviews

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Nancy Maher Nancy Maher
8 reviews

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Charles Fernandez Charles Fernandez
Local Property Director
41 reviews

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Tim Harper Tim Harper
2 reviews

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Julie Morrissey Julie Morrissey
Valuations Consultant
7 reviews

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Nicola Ford Nicola Ford
Sales Support Executive
4 reviews

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Adam Cast Adam Cast
Local Property Director
38 reviews

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Holly Shell Holly Shell
Valuation Analyst
12 reviews

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Will Coombes Will Coombes
Sales Negotiator
38 reviews

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Bryan Powis - no image available Bryan Powis
Viewings Co-Ordinator
10 reviews

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Tom Davey Tom Davey
Sales Negotiator
99 reviews

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Rosie Stubbs - upload your photo Rosie Stubbs
0 reviews

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Leigh Smith Leigh Smith
Admin
27 reviews

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Jack Troutt Jack Troutt
29 reviews

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Sam Berkley Sam Berkley
51 reviews

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Megan Palmer Megan Palmer
49 reviews

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Kathleen Taylor Kathleen Taylor
Local Property Director
10 reviews

About Kathleen I am the Local Property Director for emoov. I cover the Leeds area. View full profile
Chris pratten - upload your photo Chris pratten
0 reviews

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Damien Ellison Damien Ellison
Local Property Directors
18 reviews

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Luica Ghahramani Luica Ghahramani
60 reviews

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Nathan Romano Nathan Romano
Customer Support
42 reviews

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Debbie Young Debbie Young
Customer Support
0 reviews

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Tom Daley - upload your photo Tom Daley
2 reviews

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Abi Crossley - no image available Abi Crossley
Sales negotiator and progressor
14 reviews

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Sam Clarke - no image available Sam Clarke
0 reviews

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Timothy Hembrough - no image available Timothy Hembrough
2 reviews

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Kelly Brady Kelly Brady
Local Property Director
3 reviews

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James Kenyon - no image available James Kenyon
0 reviews

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Holly Gurnett - no image available Holly Gurnett
Customer Support Agent
1 reviews

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Isobel Brown - no image available Isobel Brown
Customer Support Agent
1 reviews

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Lucia Ghahramani - upload your photo Lucia Ghahramani
9 reviews

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Kiran Ganja - no image available Kiran Ganja
Offers and Progression Manager
1 reviews

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Jayne  - upload your photo Jayne
1 reviews

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Sam Berkeley - upload your photo Sam Berkeley
1 reviews

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Georgie Taylor - upload your photo Georgie Taylor
0 reviews

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Lisa Karabs - upload your photo Lisa Karabs
1 reviews

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Sophie  - upload your photo Sophie
1 reviews

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Chloe Cook - upload your photo Chloe Cook
2 reviews

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Alex Staerck - upload your photo Alex Staerck
1 reviews

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