Customer service is our passion and the central plank around which our
founder built the eMoov estate agency business. It's been a hard slog but
we have just achieved the incredible accolade of being rated as the UK's
Number 1 estate agent for customer service of over 25,800 branches.

This cements our unique proposition as being the best estate agent in the
country coupled with a very attractive, low fixed fee and 24/7 platform
technology that truly empowers our customers.

Estate agen
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Emoov

Copenhagen House5-10 Bury Street
London
Greater London
EC3A 5AT
0333 121 4950

Sep 28,2017
Minithumbup
By: 'Rafif Abbas alsammarraee'
Sep 28,2017
0 people found
this helpful
Service was fantastic I would like to thank Chloe cook for her service, I am very happy and satisfied with the effort and the hard work...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 18,2017
Minithumbup
By: 'Siegmar'
Sep 18,2017
1 people found
this helpful
My experience with eMoov so far, my property has just gone on the market, has been very encouraging. Tatiana has been very helpful and efficient in guiding me through the process of putting my property on the market which was a great relief for me ...
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Comment on agent fees
A great pull to start with eMoov.
Was this helpful? Yes
Jan 18,2017
Minithumbup
By: 'Ying'
Jan 18,2017
0 people found
this helpful
The staffs are very friendly, helpful and proactive. They act swiftly and professionally. The photos are very good and the virtual tour is amazing....
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Comment on agent fees
Good
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Dec 23,2016
Minithumbdown
By: 'Robbie'
Dec 23,2016
1 people found
this helpful
Damien was very friendly and knowledgable. He was proactive and easy to deal with and his photos were good too....
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Comment on agent fees
Good fees (cheaper than most)
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Nov 21,2016
Minithumbup
By: 'Peter Howarth'
Nov 21,2016
1 people found
this helpful
My sale was particularly protracted due to the buyer's conveyancer were appalling in their approach,the buyer appeared to have no idea what he was doing. Will handled the whole situation very professionally,doing exactly what he said he would and very importantly phoned me ...
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Nov 06,2016
Minithumbup
By: 'mhassan'
Nov 06,2016
1 people found
this helpful
Karen was very helpfull and provided an exceptional service. I really liked the fact that she immediately responded to my emails....
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Comment on agent fees
Agent fees were good considering the package.
Was this helpful? Yes
Aug 23,2016
Minithumbup
By: 'S Peacock'
Aug 23,2016
0 people found
this helpful
Hi, Lisa was so very helpful, she researched all the figures and thoroughly and assessed the results in relation to how to improve my ad and future sale of the property. In addition she answered all of my questions with patience and after I asked ...
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Jun 23,2016
Minithumbup
By: 'oja'
Jun 23,2016
0 people found
this helpful
I was looking for a retail agent to help me buy property that are near north west london but Lisa stated that they do not rental properties so i understood....
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Feb 01,2016
Minithumbup
By: 'Alan'
Feb 01,2016
1 people found
this helpful
Brilliant and efficient service, experience negotiator Louise never let me down and fast response either through email or phone. Thanks again!...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jan 20,2016
Minithumbup
By: 'Anand Padmakumar'
Jan 20,2016
0 people found
this helpful
Emoov has been very efficient and approachable and we have had a very good working relationship with Ryan Smith. He is extremely prompt with responses and has always endeavoured to do his best to resolve any issues we have had during our property purchase. He ...
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Jan 05,2016
Minithumbup
By: 'Cristina'
Jan 05,2016
2 people found
this helpful
We are happy with the service provided by eMoov, they are always there for us, answering phone calls and emails promptly, very helpful and supportive (even when we are not the easiest customers to deal with!) Many thanks!...
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Comment on agent fees
good, competitive
Was this helpful? Yes
Aug 13,2015
Minithumbup
By: 'Zorya'
Aug 13,2015
0 people found
this helpful
Jodie is a very professional and friendly property consultant. She has been very helpful during a whole period of sale and helped to speed up the process by effective communication with both solicitors and a buyer. I would definitely recommend her to those who are ...
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Comment on agent fees
Excellent!
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Sep 01,2014
Minithumbup
By: 'James Munro'
Sep 01,2014
0 people found
this helpful
Having spent some time seeing a raft of high street estate agents and being completely disillusioned by them all we approached the team at Emoov. It was a breath of fresh air. The service was instant, professional and friendly. It makes such a change from ...
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Comment on agent fees
Incredible value for money and worth every penny!
Was this helpful? Yes
May 11,2014
Minithumbup
By: 'PH'
May 11,2014
2 people found
this helpful
Hi Just used eMoov to let my property, they were recommended by a friend. Quite simply, it was the most efficient, stress free, superb value service I have every had from anyone in the \'property services\' profession. Rosie and the team dealt everything, I ...
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Mar 13,2014
Minithumbup
By: 'Richard L'
Mar 13,2014
1 people found
this helpful
"I cannot recommend the services of eMoov highly enough. As a first time landlord I was a little apprehensive of the process but eMoov made it an absolute breeze. No hard sell, no pressure tactics simply good, honest business. Ben and James were extremely ...
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Mar 13,2014
Minithumbup
By: 'petecroftuk'
Mar 13,2014
6 people found
this helpful
Stumbled across the company in the national press. Realised that to successfully let my property to match the calibre of tenant needed it would have to be via the internet. From the moment I decided to proceed the service was first rate good communication and ...
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Aug 02,2013
Minithumbup
By: 'London SW'
Aug 02,2013
1 people found
this helpful
I have let my London flat for many years and have paid extortionate fees to High Street estate agents. After reading excellent reviews about eMoov I thought I had nothing to lose and everything to gain and so I instructed eMoov and have been extremely ...
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Was this helpful? Yes
Jun 18,2013
Minithumbdown
By: 'Perdita'
Jun 18,2013
5 people found
this helpful
Emoov seem chaotic in their approach, repeatedly calling to offer additional viewings despite us having received (and accepted) an offer. I was tossed between multiple agents, all of whom seem to have access to different sets of information about our property, and none of whom ...
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What agent could do to change your mind?
Organise yourselves. If I ran my division in the nonsensical way you run your company, I would be sacked.
Attached Files
Was this helpful? Yes
By: Russell Quirk - eMoov Director
Jun 20, 2013
View all comments (1)
With regard to our lettings department, we do of course employ a team that includes a number of people. There is no way to operate a busy volume business without sufficient personnel. We have an obligation, which we take seriously, to advise our clients of ALL interest in their property even if they are proceeding with a tenant that we may already have just introduced. It is for the client to then decide who they actually wish to let to. I don't think that it would be right to conceal other o ...
Areas covered
  • CM15

DPS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 2 6 0 1425 17 302 4 109 5

Agent Fees

eMoov.co.uk are the UK's No 1 estate agent for customer service.
We offer a typical fee of just £679 including VAT as opposed to a high fee on completion which is the way that traditional agents charge.

We advertise on all of the UK's biggest and busiest property websites such as Rightmove, Zoopla and Prime Location plus dozens more.

Our customer service is exceptional. AllAgents place us within the top 0.3% of all UK estate agents.
Last updated at 12:33 PM 15/01/2018 by allAgents

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Last updated at 12:33 PM 15/01/2018 by allAgents

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