• Lauren Rutherford
    Lauren Rutherford
  • Russell Quirk
    Russell Quirk
  • James Barton
    James Barton
  • Jonathan Palmer
    Jonathan Palmer
  • Louise Maher
    Louise Maher
  • Callum Quirk
    Callum Quirk
  • Anne Coward
    Anne Coward
  • James Boult
    James Boult
  • Paul Taylor
    Paul Taylor
  • Benjamin Reeves
    Benjamin Reeves
  • Ryan Smith
    Ryan Smith
  • Lisa Karabas
    Lisa Karabas
  • Tatiana Korotkiewicz
    Tatiana Korotkiewicz
  • Jessica Brill
    Jessica Brill
  • Kitty Carroll
    Kitty Carroll
  • Harry Stoner
    Harry Stoner
  • Karen Luckett
    Karen Luckett
  • Sarah James
    Sarah James
  • Ross English
    Ross English
  • Nancy Maher
    Nancy Maher
  • Charles Fernandez
    Charles Fernandez
  • Tim Harper
    Tim Harper
  • Julie Morrissey
    Julie Morrissey
  • Nicola Ford
    Nicola Ford
  • Adam Cast
    Adam Cast
We promise great service or we'll sell your house for free. Our customers love us and we're ranked #1 out of 25,000 estate agents for customer service on AllAgents.co.uk. We're also ranked as the #1 o Read full description...We promise great service or we'll sell your house for free. Our customers love us and we're ranked #1 out of 25,000 estate agents for customer service on AllAgents.co.uk. We're also ranked as the #1 online estate agent and won the 2014 & 2015 award from AllAgents for customer service. 99% of our customers would recommend selling with us. Our latest NPS recommendation rating of +64 compares to a ranking of -15 for the average traditional estate agent (net promoter score Oct 2015).
Jan 18,2017
Minithumbup
By:
Jan 18,2017
0 people found
this helpful
The staffs are very friendly, helpful and proactive. They act swiftly and professionally. The photos are very good and the virtual tour is amazing....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 23,2016
Minithumbdown
By:
Dec 23,2016
1 people found
this helpful
Damien was very friendly and knowledgable. He was proactive and easy to deal with and his photos were good too....
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Comment on agent fees
Good fees (cheaper than most)
Was this helpful? Yes
Nov 21,2016
Minithumbup
By:
Nov 21,2016
1 people found
this helpful
My sale was particularly protracted due to the buyer's conveyancer were appalling in their approach,the buyer appeared to have no idea what he was doing. Will handled the whole situation very professionally,doing exactly what he said he would and very importantly phoned me back when he said he would...
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Was this helpful? Yes
Nov 06,2016
Minithumbup
By:
Nov 06,2016
1 people found
this helpful
Karen was very helpfull and provided an exceptional service. I really liked the fact that she immediately responded to my emails....
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Comment on agent fees
Agent fees were good considering the package.
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Hi, Lisa was so very helpful, she researched all the figures and thoroughly and assessed the results in relation to how to improve my ad and future sale of the property. In addition she answered all of my questions with patience and after I asked her leading questions on the future direction of the market, I thought her answers were balanced, realistic and rang correct bells for me. She offers personal cheerful advice in a corporate market, which is very refreshing. Thank you Lisa! S...
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Was this helpful? Yes
Jun 23,2016
Minithumbup
By:
Jun 23,2016
0 people found
this helpful
I was looking for a retail agent to help me buy property that are near north west london but Lisa stated that they do not rental properties so i understood....
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Was this helpful? Yes
Feb 01,2016
Minithumbup
By:
Feb 01,2016
1 people found
this helpful
Brilliant and efficient service, experience negotiator Louise never let me down and fast response either through email or phone. Thanks again!...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jan 20,2016
Minithumbup
By:
Jan 20,2016
0 people found
this helpful
Emoov has been very efficient and approachable and we have had a very good working relationship with Ryan Smith. He is extremely prompt with responses and has always endeavoured to do his best to resolve any issues we have had during our property purchase. He is good negotiator and helpful to customers. Would definitely recommend him and use Emoov in the future if we needed their services....
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Was this helpful? Yes
Jan 05,2016
Minithumbup
By:
Jan 05,2016
2 people found
this helpful
We are happy with the service provided by eMoov, they are always there for us, answering phone calls and emails promptly, very helpful and supportive (even when we are not the easiest customers to deal with!) Many thanks!...
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Comment on agent fees
good, competitive
Was this helpful? Yes
Aug 13,2015
Minithumbup
By:
Aug 13,2015
0 people found
this helpful
Jodie is a very professional and friendly property consultant. She has been very helpful during a whole period of sale and helped to speed up the process by effective communication with both solicitors and a buyer. I would definitely recommend her to those who are interested in a professional and polite service! We will be using Emoov services again!...
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Comment on agent fees
Excellent!
Was this helpful? Yes
Sep 01,2014
Minithumbup
By:
Sep 01,2014
Featured Review
0 people found
this helpful
Having spent some time seeing a raft of high street estate agents and being completely disillusioned by them all we approached the team at Emoov. It was a breath of fresh air. The service was instant, professional and friendly. It makes such a change from the arrogance, pompousness and patronising attitudes we experienced from the well-known high street agents who spent most of their time giving us false hope and promises to get our business only to then under-deliver. The team at Emoov were ho...
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Comment on agent fees
Incredible value for money and worth every penny!
Was this helpful? Yes
May 11,2014
Minithumbup
By:
May 11,2014
2 people found
this helpful
Hi Just used eMoov to let my property, they were recommended by a friend. Quite simply, it was the most efficient, stress free, superb value service I have every had from anyone in the \'property services\' profession. Rosie and the team dealt everything, I was given regular updates would definitely recommend, why pay an agent when eMoov will give you a better service at a fraction of the price!! Thanks...
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Was this helpful? Yes
Mar 13,2014
Minithumbup
By:
Mar 13,2014
1 people found
this helpful
"I cannot recommend the services of eMoov highly enough. As a first time landlord I was a little apprehensive of the process but eMoov made it an absolute breeze. No hard sell, no pressure tactics simply good, honest business. Ben and James were extremely patient, informative and there to answer all queries. Had my apartment advertised within one day of requesting their services and a week later my place is now rented. Very impressed and absolutely no hesitation to recommend their services...
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Mar 13,2014
Minithumbup
By:
Mar 13,2014
Featured Review
6 people found
this helpful
Stumbled across the company in the national press. Realised that to successfully let my property to match the calibre of tenant needed it would have to be via the internet. From the moment I decided to proceed the service was first rate good communication and helpful regarding any information I needed. I feel more secure knowing the tenancy agreement has been rigorously prepared. Particular thanks to Rosanna Stubbs and now I can relax a little knowing everything is in place....
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Was this helpful? Yes
Aug 02,2013
Minithumbup
By:
Aug 02,2013
1 people found
this helpful
I have let my London flat for many years and have paid extortionate fees to High Street estate agents. After reading excellent reviews about eMoov I thought I had nothing to lose and everything to gain and so I instructed eMoov and have been extremely impressed by their professionalism, reliability, politeness, speed and thoroughness. My flat was let on the first viewing, the tenants' references were obtained and the agreement was ready for my approval within 24 hours. For the first time the wh...
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Was this helpful? Yes
Jun 18,2013
Minithumbdown
By:
Jun 18,2013
5 people found
this helpful
Emoov seem chaotic in their approach, repeatedly calling to offer additional viewings despite us having received (and accepted) an offer. I was tossed between multiple agents, all of whom seem to have access to different sets of information about our property, and none of whom seemed able to read a note indicating that the correct person to contact was my partner, not me. Having paid for various services (e.g. property management), I was shocked to discover that the service was discontinued just...
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What agent could do to change your mind?
Organise yourselves. If I ran my division in the nonsensical way you run your company, I would be sacked.
Was this helpful? Yes
By: Russell Quirk - eMoov Director
Jun 20, 2013
View all comments (1)
With regard to our lettings department, we do of course employ a team that includes a number of people. There is no way to operate a busy volume business without sufficient personnel. We have an obligation, which we take seriously, to advise our clients of ALL interest in their property even if they are proceeding with a tenant that we may already have just introduced. It is for the client to then decide who they actually wish to let to. I don't think that it would be right to conceal other o....

DPS


Review statistics

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Job vacancies

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Agent Fees

eMoov.co.uk are the UK's No 1 estate agent for customer service.
We offer a typical fee of just £679 including VAT as opposed to a high fee on completion which is the way that traditional agents charge.

We advertise on all of the UK's biggest and busiest property websites such as Rightmove, Zoopla and Prime Location plus dozens more.

Our customer service is exceptional. AllAgents place us within the top 0.3% of all UK estate agents.
Last updated at 10:32 AM 02/11/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:32 AM 02/11/2016 by allAgents

Firm rankings



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