• Lauren Rutherford
    Lauren Rutherford
  • Russell Quirk
    Russell Quirk
  • James Barton
    James Barton
  • Jonathan Palmer
    Jonathan Palmer
  • Louise Maher
    Louise Maher
  • Callum Quirk
    Callum Quirk
  • Anne Coward
    Anne Coward
  • James Boult
    James Boult
  • Paul Taylor
    Paul Taylor
  • Benjamin Reeves
    Benjamin Reeves
  • Ryan Smith
    Ryan Smith
  • Lisa Karabas
    Lisa Karabas
  • Tatiana Korotkiewicz
    Tatiana Korotkiewicz
  • Jessica Brill
    Jessica Brill
  • Kitty Carroll
    Kitty Carroll
  • Harry Stoner
    Harry Stoner
  • Karen Luckett
    Karen Luckett
  • Sarah James
    Sarah James
  • Ross English
    Ross English
  • Nancy Maher
    Nancy Maher
  • Charles Fernandez
    Charles Fernandez
  • Tim Harper
    Tim Harper
  • Julie Morrissey
    Julie Morrissey
  • Nicola Ford
    Nicola Ford
  • Adam Cast
    Adam Cast
We promise great service or we'll sell your house for free. Our customers love us and we're ranked #1 out of 25,000 estate agents for customer service on AllAgents.co.uk. We're also ranked as the #1 o Read full description...We promise great service or we'll sell your house for free. Our customers love us and we're ranked #1 out of 25,000 estate agents for customer service on AllAgents.co.uk. We're also ranked as the #1 online estate agent and won the 2014 & 2015 award from AllAgents for customer service. 99% of our customers would recommend selling with us. Our latest NPS recommendation rating of +64 compares to a ranking of -15 for the average traditional estate agent (net promoter score Oct 2015).
Jan 23,2017
Minithumbup
By:
Jan 23,2017
0 people found
this helpful
Will was fantastic to deal with and always called back when promised. He helped us get through a long and sometimes frustrating move - always helpful, professional & friendly. Wouls definitely recommend....
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Comment on agent fees
Good value for money
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Jan 21,2017
Minithumbup
By:
Jan 21,2017
0 people found
this helpful
Sarah James was very helpful with our new house purchase. She was easy to get hold of and always called back when asked....
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N/A
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Jan 20,2017
Minithumbup
By:
Jan 20,2017
0 people found
this helpful
Purchased the bungalow in Skellow, Doncaster in the last quarter of 2016. Communication with Sarah was excellent throughout the process....
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N/A
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Jan 19,2017
Minithumbup
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Jan 19,2017
0 people found
this helpful
I would highly recommended Emoov , The service provided is fantastic and in particular our Ross English who as provided outstanding service and is easy contact when needed ,...
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Comment on agent fees
Excellent value for money
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Jan 19,2017
Minithumbup
By:
Jan 19,2017
0 people found
this helpful
Communication from Will during the whole process of purchasing one of your properties has been second to none. With nothing too much trouble! Thank you Will for making the whole process as easy as possible. I would certainly recommended Emoov....
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Jan 17,2017
Minithumbup
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Jan 17,2017
0 people found
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Sam has been a delight throughout the whole process. Whether it's been updating me or passing messages on to the sellers she has always had a positive attitude and been professional throughout the whole sale. She is an asset to the emoov team!...
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Comment on agent fees
No fees were applicable.
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Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
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Buying a property for the first time can be a stressful time but Will helped make the process more pleasant. Always got back quickly by phone or email, and was friendly and proactive. The same goes for everyone else I spoke to at emoov who were all helpful....
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Comment on agent fees
N/A
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Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
this helpful
Had a fantastic experience with EMoov and Lucia in particular. Had a very drawn out purchase but was kept informed and up to date the whole way through and Lucia worked extremely hard chasing up solicitors and other estate agents to ensure we knew exactly what was going on at all times. Not only hard working but friendly and easy to speak with, genuine pleasure to work with....
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Jan 09,2017
Minithumbup
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Jan 09,2017
0 people found
this helpful
I write reviews for businesses regularly and I am impressed with the quick response provided by Lisa who demonstrated excellent customer service today. I am pleased to have received the dimensions and even a photo of the loft from the seller the same day that i requested this. Thank you so much for your help. I have been left with a very positive impression of your company's services and I hope that I will be able to use Emoov in the future. I will spread the word!...
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N/A
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Jan 04,2017
Minithumbup
By:
Jan 04,2017
0 people found
this helpful
As a first time buyer I was extremely impressed with the service provided by Abi at Emoov, whilst acting on behalf of the vendor in the sale of the property. Abi was extremely friendly and professional, she responded quickly and efficiently via email and telephone to any questions or queries I had with regards to the purchase of the property. She went above and beyond to ensure that any queries with the solicitors and vendors were communicated and followed up where necessary, which meant we w...
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Comment on agent fees
N/A purchased the property.
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Dec 22,2016
Minithumbup
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Dec 22,2016
0 people found
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Megan was instrumental in ensuring that my house purchase went through. For a first time buyer, she provided invaluable assistance and was able to answer all questions that I asked (no matter how stupid at times)! For a man of very little patience, Megan was able to keep the objective in sight and helped manage a rather difficult vendor. She is very easy to talk to, has an excellent phone manner and I would enjoy working with her in the future (though hopefully not for a few years!). Off the...
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Comment on agent fees
I didn't pay any fees as I was the purchaser. However, an unexpected (yet welcome) surprise was the complimentary concierge service provided through another 3rd party. This has been very helpful.
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Dec 17,2016
Minithumbup
By:
Dec 17,2016
0 people found
this helpful
Attentive with answering phone calls and answering questions (and we asked a lot if questions!) but due to complications of house moving occasionally not providing up to date information. Happy with overall service....
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Comment on agent fees
Buyer so no fees
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Dec 16,2016
Minithumbup
By:
Dec 16,2016
0 people found
this helpful
Sam Berkley Sam's assistance in our recent purchase was invaluable, she was professional, understanding and her response time to our queries was a credit to her. Thank you Sam we are extremely grateful for all your help and as a result of this we would recommend e-moove to anyone wishing to market there property....
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Dec 15,2016
Minithumbup
By:
Dec 15,2016
0 people found
this helpful
I was really pleased with the service eMoov provided. They helped chase any queries I had and pushed for the sale to be completed by the date I asked for....
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Dec 15,2016
Minithumbup
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Dec 15,2016
0 people found
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Megan Palmer from emove was an absolute star during the process of a very difficult and stressful purchase. I can honestly say that out of everyone I have dealt with during process she has been the most proficient. When every I have had an issue she would be the person to turn to as she got this done. Very reliable and professional throughout the whole process....
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Dec 14,2016
Minithumbup
By:
Dec 14,2016
0 people found
this helpful
Harry was great, responded to any queries in a timely manner and let me know what was going on through the whole process!...
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Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
Thank you tom for all you done with the purchase of redesdale.you was a very big help to me with trying to find out info when there was a big lack in communication between solicitors.we really appreciated all your hard work so once again thank you Tracy pugh...
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Comment on agent fees
Not aure as was a buyer not seller
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Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
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This has not been the easiest of purchases but all the way through Alice has been outstanding. Her proffessionlism is truly wonderful and how she has put up with me I will never know. I honestly believe that if it wasn't for Alice our purchase would have fallen through. She is a credit to emoov and we can't thank her enough for all she has done for us.I have to mention that the rest of the team are great as well. Thank you Regards Tracey...
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Nov 28,2016
Minithumbup
By:
Nov 28,2016
0 people found
this helpful
Only have good things to say foe emoov. This was the first time we have bought a house and was a very stressful experience as you can imagine. Abi Crossley has been excellent, helping us throughout, explaining everything and replying promptly to all our queries. Quick, kind, organized and always available!...
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Nov 27,2016
Minithumbdown
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Nov 27,2016
0 people found
this helpful
This is the review that I sent to eMoov, I have omitted the names of the people I was involved with. Just to provide context, I purchased a property from a seller who used eMoov as their agent. I have found your service, levels of trust and professionalism to be extremely poor throughout the whole process and indeed, as first time buyers, have found that the 'Γ‚β‚¬Γ‚Λœservice' I received only added to the intense pressure and stress of what should have been a relatively straight forward tran...
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Nov 23,2016
Minithumbup
By:
Nov 23,2016
1 people found
this helpful
Buying a house through emoov has been excellent due to their level of service. I have found Will (sales negotiator and progressor) to be honest, supportive and helpful during a process which can be very stressful! His patience and understanding has gone above and beyond! He has created a trusting professional relationship....
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Comment on agent fees
N/a
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Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
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I was a bit concerned when I learned our seller was using an online estate agent, but to be honest the service for me as a buyer was very good and better than local estate agents I've used in the past. Questions were answered quickly and all concerns were valued and dealt with (I dealt pimarily with Tom Davey). When selling my own property in the future I will certainly consider Emoov....
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Comment on agent fees
N/A
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Nov 21,2016
Minithumbup
By:
Nov 21,2016
0 people found
this helpful
Sam has put a lot of effort in negotatin and securing a price for the property. Sam had listened to our requirements and understood our circumstance. This was then communicated immediately to the seller and provided a response. This happened over a short period of time and was very helpful throughout the process until a price was agreed with the seller. We are very happy with Sam's input and the professionalism in this matter....
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Comment on agent fees
Not sure what the fees are to be honest.
Was this helpful? Yes
Nov 19,2016
Minithumbup
By:
Nov 19,2016
0 people found
this helpful
Could not have had better customer service from Ross English, fantastic at keeping me informed of any movement in the process and genuinely cared about the customer experience, he chased any issues we encountered and i quickly gained confidence in him that he was pushing to complete as soon as possible for me- a credit to his department....
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Comment on agent fees
N/A
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Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
We recently purchased our first property through Emoov and I must say that I was very impressed with the company, Sarah and the team. They were always on hand to answer our questions and if they did not know the answers they would go away and find out. Always very polite and courteous and went the extra mile - even though I was not essentially their client. I think that the smooth running of our purchase was very much aided by the pro-active approach demonstrated by Sarah and all the team at the...
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N/A
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Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
Just contacted for information on property,must say very polite, professional and was able to give all the information I required. Mr Beer is a credit to the company he works for and I wish other agents would be as helpful. 5 star service and that's just a phone call,already confirmed viewing on property.........
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N/A
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Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
Ross was consistently helpful and responsive throughout the purchase of our house. Despite the complexity of the chain and the length of time taken from placing an offer to exchanging contracts, Ross remained positive and professional in getting all our questions answered promptly and continuing to chase through the chain to ensure it went as smooth as possible. We appreciate the efforts of him and overall were very happy with the service received....
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Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
this helpful
Throughout the process of purchasing my new property in Manchester, Sam has been more than happy to help regarding any query I've had, even when she didn't really need to. In other words, Sam went that extra mile without fail, maintaining a determination to keep things moving through a fairly long-winded process (through no fault of her own) regarding the management company and solicitors. Thanks for your patience and support, and I believe Abi deserves a mention as well for helping in Sam's rar...
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Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
Ross was very helpful throughout the whole process of purchasing our house. He was always contactable and always responded incredibly quickly....
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Nov 14,2016
Minithumbup
By:
Nov 14,2016
0 people found
this helpful
Excellent service from this company, just sat back and they done all the work. Would recommend emoov to anyone. Fantastic staff, Megan Palmer was my direct contact with the purchase of my property, couldn't fault her in anyway. Great work you Guys!!!...
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Comment on agent fees
Good Fees
Was this helpful? Yes

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 2 5 0 1228 8 236 4 93 3

Job vacancies

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Agent Fees

eMoov.co.uk are the UK's No 1 estate agent for customer service.
We offer a typical fee of just Β£679 including VAT as opposed to a high fee on completion which is the way that traditional agents charge.

We advertise on all of the UK's biggest and busiest property websites such as Rightmove, Zoopla and Prime Location plus dozens more.

Our customer service is exceptional. AllAgents place us within the top 0.3% of all UK estate agents.
Last updated at 10:32 AM 02/11/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:32 AM 02/11/2016 by allAgents

Firm rankings



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