• Lauren Rutherford
    Lauren Rutherford
  • Russell Quirk
    Russell Quirk
  • James Barton
    James Barton
  • Jonathan Palmer
    Jonathan Palmer
  • Louise Maher
    Louise Maher
  • Callum Quirk
    Callum Quirk
  • Anne Coward
    Anne Coward
  • James Boult
    James Boult
  • Paul Taylor
    Paul Taylor
  • Benjamin Reeves
    Benjamin Reeves
  • Ryan Smith
    Ryan Smith
  • Lisa Karabas
    Lisa Karabas
  • Tatiana Korotkiewicz
    Tatiana Korotkiewicz
  • Jessica Brill
    Jessica Brill
  • Kitty Carroll
    Kitty Carroll
  • Harry Stoner
    Harry Stoner
  • Karen Luckett
    Karen Luckett
  • Sarah James
    Sarah James
  • Ross English
    Ross English
  • Nancy Maher
    Nancy Maher
  • Charles Fernandez
    Charles Fernandez
  • Tim Harper
    Tim Harper
  • Julie Morrissey
    Julie Morrissey
  • Nicola Ford
    Nicola Ford
  • Adam Cast
    Adam Cast
We promise great service or we'll sell your house for free. Our customers love us and we're ranked #1 out of 25,000 estate agents for customer service on AllAgents.co.uk. We're also ranked as the #1 o Read full description...We promise great service or we'll sell your house for free. Our customers love us and we're ranked #1 out of 25,000 estate agents for customer service on AllAgents.co.uk. We're also ranked as the #1 online estate agent and won the 2014 & 2015 award from AllAgents for customer service. 99% of our customers would recommend selling with us. Our latest NPS recommendation rating of +64 compares to a ranking of -15 for the average traditional estate agent (net promoter score Oct 2015).
Feb 21,2017
Minithumbup
By:
Feb 21,2017
0 people found
this helpful
We only had Harry for the last stages of our purchase but he was an absolute God send at a very stressful time for us. I'm very impatient and he chased for updates whenever I needed them. Really helpful we just wish he had him from the start...
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Feb 21,2017
Minithumbup
By:
Feb 21,2017
0 people found
this helpful
Will was absolutely amazing throughout our, frankly, nightmare purchase. He had complete control over the situation, put as at ease when we were stressing out and, throughout the almost 12 month period, we give credit to him for bringing this across the line. Without Will, we would definitely have given up. Sarah was also a great help and, if all of Emoov's staff are like these two, it's a great credit to the company. To Will's manager - please give this guy a raise. He is awesome. Or at least...
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Comment on agent fees
We were buyers so weren't involved in fees but they definitely earned their money
Was this helpful? Yes
Feb 20,2017
Minithumbup
By:
Feb 20,2017
1 people found
this helpful
We used emoov to purchase a property and found them professional and efficient. We didn't have too much contact with them however we had a good experience using them....
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Feb 17,2017
Minithumbup
By:
Feb 17,2017
0 people found
this helpful
Emoov were a great source of information for us - as the purchasers in a long conveyancing transaction. Both Sarah & Lucia were very efficient & kept us informed of all progress, were emphatic to our concerns & assisted in moving our transaction along smoothly & quickly! Thank you so much I will recommend Emoov to family and friends & will definitely use your company when we come to sell our property in the future!...
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 17,2017
Minithumbup
By:
Feb 17,2017
1 people found
this helpful
Great service, responsive and helped us complete the sale process in a timely manner. Interaction has been smooth, and we thank you for your services....
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Feb 17,2017
Minithumbup
By:
Feb 17,2017
0 people found
this helpful
Lucia dealt with the purchase of our property. She always responded straight away to any questions that we had, especially when we were initially sorting out our mortgage offer and making an offer in the property. I would recommend this company to anyone based on the excellent service we received....
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 14,2017
Minithumbup
By:
Feb 14,2017
0 people found
this helpful
Sam and the team from eMoov have been very helpful throughout my purchase. I'm a property professional and have encountered quite a few mediocre agents. eMoov surpassed my expectations and did a great job....
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Comment on agent fees
N/A
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Feb 13,2017
Minithumbup
By:
Feb 13,2017
0 people found
this helpful
Lucia has been tremendously helpful and professional throughout the process - always easy to get hold of or quick to come back to queries. Her involvement has made the process far smoother and she successfully guided what could have become a rocky sale to exchange....
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Feb 13,2017
Minithumbup
By:
Feb 13,2017
0 people found
this helpful
I'm in the process of buying a property via eMoov. So far my experience with the agency is excellent. Staff communication is very efficient and they really help to make the transaction faster. The sales negotiator I work with is Lucia Ghahramani. Her replies are always prompt and to the point. She plays very important role in connecting seller, buyer and solicitors from two sides together. Hope the purchase will be completed soon!...
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Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
Great communication and always available to help me with any questions I had about my purchase. I would recommend eMoov to all my friends and family. Thank you to Lucia Ghahramani and the team....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
Lucia always responds quickly to any questions queries and requests. She is always pleasant and courteous. I would recommend her without hesitation....
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Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
Lucia was very helpful and it felt she went above and beyond in order to help us with our purchase. I would recommend Lucia to anyone....
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Feb 08,2017
Minithumbup
By:
Feb 08,2017
0 people found
this helpful
Excellent customer service provided by Sam, would highly recommend. Kept in constant contact continually updating me throughout our house purchase , definite 5 star service!...
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Feb 05,2017
Minithumbup
By:
Feb 05,2017
0 people found
this helpful
Lucia was very helpful, patient and understanding. Always returns calls and is very sufficient and ready to help. I would recommend my friend and family....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 05,2017
Minithumbup
By:
Feb 05,2017
0 people found
this helpful
I bought a house marketed by Emove. Abi Crossley was the agent who liaised between the vendor and my self. Abi was fantastic she was very professional yet approachable. She rang or emailed when she said she would and sorted any queries quickly and efficiently. Excellent service all round....
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Comment on agent fees
n/a as I didn't sell with them but will say my vendor also told me how good emove were and that they saved them £1000's
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Jan 23,2017
Minithumbup
By:
Jan 23,2017
0 people found
this helpful
Will was fantastic to deal with and always called back when promised. He helped us get through a long and sometimes frustrating move - always helpful, professional & friendly. Wouls definitely recommend....
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Comment on agent fees
Good value for money
Was this helpful? Yes
Jan 21,2017
Minithumbup
By:
Jan 21,2017
0 people found
this helpful
Sarah James was very helpful with our new house purchase. She was easy to get hold of and always called back when asked....
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 20,2017
Minithumbup
By:
Jan 20,2017
0 people found
this helpful
Purchased the bungalow in Skellow, Doncaster in the last quarter of 2016. Communication with Sarah was excellent throughout the process....
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 19,2017
Minithumbup
By:
Jan 19,2017
0 people found
this helpful
I would highly recommended Emoov , The service provided is fantastic and in particular our Ross English who as provided outstanding service and is easy contact when needed ,...
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Comment on agent fees
Excellent value for money
Was this helpful? Yes
Jan 19,2017
Minithumbup
By:
Jan 19,2017
0 people found
this helpful
Communication from Will during the whole process of purchasing one of your properties has been second to none. With nothing too much trouble! Thank you Will for making the whole process as easy as possible. I would certainly recommended Emoov....
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Jan 17,2017
Minithumbup
By:
Jan 17,2017
0 people found
this helpful
Sam has been a delight throughout the whole process. Whether it's been updating me or passing messages on to the sellers she has always had a positive attitude and been professional throughout the whole sale. She is an asset to the emoov team!...
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Comment on agent fees
No fees were applicable.
Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
Buying a property for the first time can be a stressful time but Will helped make the process more pleasant. Always got back quickly by phone or email, and was friendly and proactive. The same goes for everyone else I spoke to at emoov who were all helpful....
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
this helpful
Had a fantastic experience with EMoov and Lucia in particular. Had a very drawn out purchase but was kept informed and up to date the whole way through and Lucia worked extremely hard chasing up solicitors and other estate agents to ensure we knew exactly what was going on at all times. Not only hard working but friendly and easy to speak with, genuine pleasure to work with....
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Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
I write reviews for businesses regularly and I am impressed with the quick response provided by Lisa who demonstrated excellent customer service today. I am pleased to have received the dimensions and even a photo of the loft from the seller the same day that i requested this. Thank you so much for your help. I have been left with a very positive impression of your company's services and I hope that I will be able to use Emoov in the future. I will spread the word!...
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 04,2017
Minithumbup
By:
Jan 04,2017
0 people found
this helpful
As a first time buyer I was extremely impressed with the service provided by Abi at Emoov, whilst acting on behalf of the vendor in the sale of the property. Abi was extremely friendly and professional, she responded quickly and efficiently via email and telephone to any questions or queries I had with regards to the purchase of the property. She went above and beyond to ensure that any queries with the solicitors and vendors were communicated and followed up where necessary, which meant we w...
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Comment on agent fees
N/A purchased the property.
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Dec 22,2016
Minithumbup
By:
Dec 22,2016
0 people found
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Megan was instrumental in ensuring that my house purchase went through. For a first time buyer, she provided invaluable assistance and was able to answer all questions that I asked (no matter how stupid at times)! For a man of very little patience, Megan was able to keep the objective in sight and helped manage a rather difficult vendor. She is very easy to talk to, has an excellent phone manner and I would enjoy working with her in the future (though hopefully not for a few years!). Off the...
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Comment on agent fees
I didn't pay any fees as I was the purchaser. However, an unexpected (yet welcome) surprise was the complimentary concierge service provided through another 3rd party. This has been very helpful.
Was this helpful? Yes
Dec 17,2016
Minithumbup
By:
Dec 17,2016
1 people found
this helpful
Attentive with answering phone calls and answering questions (and we asked a lot if questions!) but due to complications of house moving occasionally not providing up to date information. Happy with overall service....
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Comment on agent fees
Buyer so no fees
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Dec 16,2016
Minithumbup
By:
Dec 16,2016
0 people found
this helpful
Sam Berkley Sam's assistance in our recent purchase was invaluable, she was professional, understanding and her response time to our queries was a credit to her. Thank you Sam we are extremely grateful for all your help and as a result of this we would recommend e-moove to anyone wishing to market there property....
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Dec 15,2016
Minithumbup
By:
Dec 15,2016
0 people found
this helpful
I was really pleased with the service eMoov provided. They helped chase any queries I had and pushed for the sale to be completed by the date I asked for....
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Dec 15,2016
Minithumbup
By:
Dec 15,2016
0 people found
this helpful
Megan Palmer from emove was an absolute star during the process of a very difficult and stressful purchase. I can honestly say that out of everyone I have dealt with during process she has been the most proficient. When every I have had an issue she would be the person to turn to as she got this done. Very reliable and professional throughout the whole process....
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DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 2 5 0 1267 8 251 4 97 3

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Agent Fees

eMoov.co.uk are the UK's No 1 estate agent for customer service.
We offer a typical fee of just £679 including VAT as opposed to a high fee on completion which is the way that traditional agents charge.

We advertise on all of the UK's biggest and busiest property websites such as Rightmove, Zoopla and Prime Location plus dozens more.

Our customer service is exceptional. AllAgents place us within the top 0.3% of all UK estate agents.
Last updated at 10:32 AM 02/11/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:32 AM 02/11/2016 by allAgents

Firm rankings



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