• Lauren Rutherford
    Lauren Rutherford
  • Russell Quirk
    Russell Quirk
  • James Barton
    James Barton
  • Jonathan Palmer
    Jonathan Palmer
  • Louise Maher
    Louise Maher
  • Callum Quirk
    Callum Quirk
  • Anne Coward
    Anne Coward
  • James Boult
    James Boult
  • Paul Taylor
    Paul Taylor
  • Benjamin Reeves
    Benjamin Reeves
  • Rosanna Stubbs
    Rosanna Stubbs
  • Ryan Smith
    Ryan Smith
  • Lisa Karabas
    Lisa Karabas
  • Tatiana Korotkiewicz
    Tatiana Korotkiewicz
  • Jessica Brill
    Jessica Brill
  • Kitty Carroll
    Kitty Carroll
  • Harry Stoner
    Harry Stoner
  • Karen Luckett
    Karen Luckett
  • Sarah James
    Sarah James
  • Ross English
    Ross English
  • Nancy Maher
    Nancy Maher
  • Charles Fernandez
    Charles Fernandez
  • Tim Harper
    Tim Harper
  • Julie Morrissey
    Julie Morrissey
  • Nicola Ford
    Nicola Ford
Customer service is our passion and the central plank around which our
founder built the eMoov estate agency business. It's been a hard slog but
we have just achieved the incredible accolade of being rated as the UK's
Number 1 estate agent for customer service of over 25,800 branches.

This cements our unique proposition as being the best estate agent in the
country coupled with a very attractive, low fixed fee and 24/7 platform
technology that truly empowers our customers.

Estate agen
Read full description...

New North House, Ongar Road
Brentwood
Essex
CM15 9BB
0333 121 4950

 
Dec 06,2017
Minithumbup
By: 'Emily'
Dec 06,2017
1 people found
this helpful
We can not thank James enough for how much he helped us with our move. He really went above and beyond and found information our solicitors should have been sourcing. We brought our house through emoov and although they were working for the seller James helped us just as much and always kept us updated. If we ever want to sell our house I would definitely want James to do it for us....
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Was this helpful? Yes
Sep 26,2017
Minithumbup
Chloe Cook
By: 'Navan'
Sep 26,2017
0 people found
this helpful
Thanks for e move especially for Chloe Cook and all the staff you are very helpfull. Chloe Cook is able To advise people and give them correct directions. My position was buying a house and she was really speed and able to deal with it quickly. Good lucky for everyone one in e move. Thanks to lovely Chloe Cook moslty. From Navan T...
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Comment on agent fees
Thanks for e move especially for Chloe Cook and all the staff you are very helpfull. Chloe Cook is able To advise people and give them correct directions. My position was buying a house and she was really speed and able to deal with it quickly. Good lucky Cook for everyone one in e move. Thanks to lovely Chloe Cook moslty. From Navan T
Was this helpful? Yes
Sep 25,2017
Minithumbup
Abi Crossley
By: 'Mrs Purcell'
Sep 25,2017
0 people found
this helpful
My dealing with eMoov was fantastic. Communication and accessibility was faultless. I have dealt with a Offers & Progression Consultant named Abi who was professional, friendly, open and honest throughout the entire process. Our process was a particularly stressful one and Abi was supportive throughout ensuring that we were kept up to date through to exchange and completion. It has been an absolute pleasure dealing with eMoov and I would highly recommend them as a company....
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Comment on agent fees
Acceptable
Was this helpful? Yes
Sep 08,2017
Minithumbup
Sarah James
Abi Crossley
By: 'Sne'
Sep 08,2017
0 people found
this helpful
All going smoothly, no issues. Agents prompt to phone back and to answer emails. Would recommend to other buyers/sellers....
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Comment on agent fees
N/a
Was this helpful? Yes
Sep 06,2017
Minithumbup
By: 'Linda'
Sep 06,2017
0 people found
this helpful
Georgie Taylor was excellent when she took over from previous sales person. Kept us up to date with everything. Nothing was too much trouble....
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Comment on agent fees
Don't know as not my agent.
Was this helpful? Yes
Aug 31,2017
Minithumbup
Harry Stoner
By: 'Gail'
Aug 31,2017
0 people found
this helpful
Great service received from Harry at Emoov. He always kept me updated on things and was very speedy with his responses....
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 31,2017
Minithumbup
Harry Stoner
By: 'ARNOLD'
Aug 31,2017
0 people found
this helpful
Harry Stoner provided an excellent service from start to finish. Very efficient, friendly service, always available to answer questions and quick to respond. Thank you...
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Was this helpful? Yes
Aug 31,2017
Minithumbup
Harry Stoner
By: 'Goodwin'
Aug 31,2017
0 people found
this helpful
From booking the viewing to receiving the keys the service was fantastic, This wasn't the first home we looked at or the first house we had tried to put an offer in but the service was a lot better compared to what we had experienced with local estate agents in fact the service we had received from locals on the other properties was making us wish we had never decided to move . This was our first home we were buying so was not sure on what happened, After our offer was accepted. We didn't real...
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Comment on agent fees
Unknown as we were the buyer but i do get promotional emails and they look good
Was this helpful? Yes
Aug 31,2017
Minithumbup
Harry Stoner
Ross English
By: 'Buyer/ Solicitor'
Aug 31,2017
0 people found
this helpful
I was best pleased with the estate agent Harry. I was the buyer in this transaction and despite there being a few bumps in the road relating to the legal side of the transaction he made it seem rather smooth. He dealt with all enquiries I had promptly, he would come back to me fast. I will most certainly use this agent if I sell the house. Very impressed!!...
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Was this helpful? Yes
Aug 31,2017
Minithumbup
Sarah James
By: 'James T'
Aug 31,2017
0 people found
this helpful
Sarah works for the vendor we are purchasing from but she has been brilliant. A thousand times better than my agent and I would certainly use Emoov in the future based on Sarah's performance. She has always assisted and help chased all parties in our move to help as much as possible. Thanks Sarah...
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Comment on agent fees
NA
Was this helpful? Yes
Aug 23,2017
Minithumbup
Sarah James
By: 'Gary and Vicky'
Aug 23,2017
1 people found
this helpful
This was certainly not the easiest of house moves for us, but we got there in the end!! We were hoping to have moved mid-June, but got in early August this year. It was certainly worth the wait, as we love it here, and are already making our mark on the property, with lots of ideas bubbling around! Sarah James was always helpful and friendly, and on the ball with various queries, as at times situations really made us want to scream!! She called us frequently to notify us of any situations or...
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Was this helpful? Yes
Aug 10,2017
Minithumbup
Ross English
Harry Stoner
By: 'Sam'
Aug 10,2017
0 people found
this helpful
Ross was great in helping getting this over the line and pushing the seller's solicitors, was hard to get a hold of every now and then and a few times I had to chase, but seemed mainly due to workload and there was always someone at hand to help if Ross wasn't available, including Harry....
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 08,2017
Minithumbup
Tom Davey
By: 'Asun'
Aug 08,2017
0 people found
this helpful
Tom Davey was very helpful in the process of buying our new home. Always available to answer our questions ad great guidance as we are first time buyers. Very professional....
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Comment on agent fees
I am the buyer, so no fees in my side.
Was this helpful? Yes
Aug 04,2017
Minithumbup
Sarah James
By: 'karl rogers'
Aug 04,2017
0 people found
this helpful
I have been very impressed with the level of service we have received in buying a home through Emoov. In particular Sarah james has been great with always returning a call and calling me with updatings before i had heard from my own soilictor/ estate agent, They say you get old and wiser and in this case i believe thats true. i would recommend Emoov in the future as the service i felt was better than my own agent. thanks again Sarah...
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Comment on agent fees
N/A i was the buyer and still got a good service.
Was this helpful? Yes
Jul 25,2017
Minithumbup
Ross English
By: 'Leighton'
Jul 25,2017
0 people found
this helpful
Ross has been fantastic at handling any questions and has been quick to reply to all emails and calls. It's been a pleasure to deal with him and the experience has been much better to other local estate agents I've dealt with in the past....
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Was this helpful? Yes
Jul 20,2017
Minithumbup
Ross English
By: 'Paolo'
Jul 20,2017
0 people found
this helpful
A bit disoriented at the beginning with Emoov, having to speak with a different person every time I contacted them, much better later on when Ross picked it up. Very kind, patience and reassuring though all the process....
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Was this helpful? Yes
Jul 17,2017
Minithumbup
Sam Berkley
By: 'Michaela'
Jul 17,2017
0 people found
this helpful
Sam has been helpful throughout with quick responses to all queries. As a purchaser of a property I was surprised how much help we received....
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Comment on agent fees
N/a
Was this helpful? Yes
Jul 05,2017
Minithumbup
Will Coombes
By: 'Becks'
Jul 05,2017
0 people found
this helpful
Fantastic service, very efficient. Will dealt with all of my queries in a excellent manner. Would highly recommend your services....
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Was this helpful? Yes
Jun 26,2017
Minithumbup
Lucia Ghahramani
By: 'Diana'
Jun 26,2017
0 people found
this helpful
Lucia has been most helpful throughout this process.... and we'll all know purchasing a property is not so straight forward. Lucia, thank you for all your support!...
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Was this helpful? Yes
Jun 25,2017
Minithumbup
Harry Stoner
By: 'Trisha'
Jun 25,2017
1 people found
this helpful
I can't rate Harry Stoner from e move to highly, He was so helpful always responded to queries promptly was professional but friendly and nothing was too much trouble! Thank you for making the process so much easier than it might have been. Would recommend emove every time!...
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Was this helpful? Yes
Jun 21,2017
Minithumbup
Ross English
By: 'Charlotte'
Jun 21,2017
1 people found
this helpful
Ross was absolutely fantastic in helping us to buy our house. As first time buyers, we were clueless but Ross was excellent at explaining everything, each step of the way. He went above and beyond expectations to ensure that we completed on time. Thank you so much Ross. Will definitely be using Emoov when we sell....
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 08,2017
Minithumbup
Lucia Ghahramani
Ryan Smith
By: 'Pavel'
Jun 08,2017
0 people found
this helpful
After 5.5 months leasehold deal finally complete! I wish all parties in transaction acted as promptly as eMoov. Lucia Ghahramani did amazing job in connecting buyer, seller and both solicitors . She really helped to push transaction forward. If Lucia is part of the deal you can be sure it's in a safe hands :) Ryan Smith was as well very quick and efficient when dealing with my file. Thanks to both of you!...
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Was this helpful? Yes
Jun 05,2017
Minithumbup
Sarah James
By: 'Sarah Nic'
Jun 05,2017
0 people found
this helpful
I bought my property through eMoov & can honestly say that the service I received from Sarah James was a million times better than from the high street agent that I used for my sale. She was professional, efficient and diplomatic when needed. She kept me updated throughout the process & answered questions quickly & honestly. I would absolutely use eMoov if I ever need to sell my house again & can't recommend them highly enough....
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Comment on agent fees
N/a
Was this helpful? Yes
May 15,2017
Minithumbup
By: 'Bala and Rosita Mahendran'
May 15,2017
0 people found
this helpful
Our contact with Sarah was as buyers of a property. Through out the process Sarah was very professional, helpful, understanding and prompt in her responses. She certainly kept the lines of communication open and worked hard in keeping us informed of progress and gave us comfort and assurance at every stage eventhough we were not her clients. Both Rosita and I found working with Sarah a pleasure and very appreciative of her support in dealing with a stressful situation. Bala and Rosita Mahendran...
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Comment on agent fees
Not applicable
Was this helpful? Yes
May 11,2017
Minithumbup
Kiran Ganja
Lucia Ghahramani
By: 'caramia'
May 11,2017
0 people found
this helpful
Extremely easy to deal with. I was actually buying a property via emoov rather than being a seller. Excellent communication throughout from Kiran and her team Lucia and Will with prompt responses to any question. I was in South America for 3 weeks towards the end of the process and their long opening hours and 7 day service was very much appreciated when trying to coordinate matters while away and with little wifi and a 4 hour time difference. The only slight wobble in the whole process was ...
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Comment on agent fees
n/a I was a buyer
Was this helpful? Yes
Apr 26,2017
Minithumbup
Abi Crossley
By: 'kc323'
Apr 26,2017
0 people found
this helpful
Abi has kept us up to date efficiently with the situation of the offer we put in. She is very friendly and well-mannered over the phone. Fantastic service overall!...
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Comment on agent fees
n/a
Was this helpful? Yes
Apr 24,2017
Minithumbup
Sarah James
By: 'Michael Suffield'
Apr 24,2017
0 people found
this helpful
I recently purchased a property in Beckenham which emoov managed. It's hard to summarise the difficulty of the sale but Sarah was excellent throughout the process and a pleasure to deal with. She managed the seller's Idiosyncrasies well and my own frustrations when things weren't going as planned. The process was long and difficult but Sarah couldn't have been more helpful. She was very tenacious when things got particularly hard and was both measured and dogged when the situation required it. I...
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 18,2017
Minithumbup
Sarah James
By: 'Charlotte'
Apr 18,2017
0 people found
this helpful
I cannot recommend Sarah at Emoov highly enough - she has been fantastic throughout the process and never minded how many queries I had and always took the time to answer these. As a first time buyer this eased any stresses that we had as she answered emails and telephone calls in a friendly and speedy manner....
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Comment on agent fees
N/A - purchasing not selling
Was this helpful? Yes
Apr 03,2017
Minithumbup
Luica Ghahramani
By: 'Anthony'
Apr 03,2017
0 people found
this helpful
Lucia was excellent. always kept us up to speed on our purchase. And quick to respond to our queries. Many Thanks Lucua...
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Was this helpful? Yes
Mar 24,2017
Minithumbup
Sam Berkley
By: 'Sam & Joe'
Mar 24,2017
0 people found
this helpful
Excellent service. Fast and straight forward. Clear and correct answers to questions - better idea of what was going on than our conveyancer! Made the process easier for us as first time buyers....
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Areas covered
  • CM15

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 2 6 0 1389 15 288 4 105 5

Job vacancies

Please see a list of jobs available

Agent Fees

eMoov.co.uk are the UK's No 1 estate agent for customer service.
We offer a typical fee of just £679 including VAT as opposed to a high fee on completion which is the way that traditional agents charge.

We advertise on all of the UK's biggest and busiest property websites such as Rightmove, Zoopla and Prime Location plus dozens more.

Our customer service is exceptional. AllAgents place us within the top 0.3% of all UK estate agents.
Last updated at 10:54 AM 26/07/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:54 AM 26/07/2017 by allAgents
Lauren Rutherford Lauren Rutherford
Team Leader
41 reviews

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Russell Quirk Russell Quirk
Director
41 reviews

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James Barton James Barton
Sales Executive
10 reviews

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Jonathan Palmer Jonathan Palmer
Sales Consultant
61 reviews

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Louise Maher Louise Maher
Team Leader for Negotiations & Progression
129 reviews

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Callum Quirk Callum Quirk
Sales Consultant
7 reviews

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Anne Coward Anne Coward
13 reviews

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James Boult James Boult
Partner
35 reviews

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Paul Taylor Paul Taylor
Partner
22 reviews

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Benjamin Reeves Benjamin Reeves
Partner
13 reviews

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Rosanna Stubbs Rosanna Stubbs
Senior Sales Executive
15 reviews

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Ryan Smith Ryan Smith
Sales Negotiator & Progressor
68 reviews

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Lisa Karabas Lisa Karabas
49 reviews

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Tatiana Korotkiewicz Tatiana Korotkiewicz
Customer Support Team Leader
49 reviews

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Jessica Brill Jessica Brill
Sales negotiator
51 reviews

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Kitty Carroll Kitty Carroll
Viewing Team
8 reviews

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Harry Stoner Harry Stoner
89 reviews

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Karen Luckett Karen Luckett
Viewings Team
8 reviews

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Sarah James Sarah James
100 reviews

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Ross English Ross English
73 reviews

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Nancy Maher Nancy Maher
8 reviews

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Charles Fernandez Charles Fernandez
Local Property Director
41 reviews

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Tim Harper Tim Harper
2 reviews

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Julie Morrissey Julie Morrissey
Valuations Consultant
7 reviews

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Nicola Ford Nicola Ford
Sales Support Executive
4 reviews

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Adam Cast Adam Cast
Local Property Director
39 reviews

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Holly Shell Holly Shell
Valuation Analyst
12 reviews

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Will Coombes Will Coombes
Sales Negotiator
38 reviews

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Bryan Powis - no image available Bryan Powis
Viewings Co-Ordinator
10 reviews

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Tom Davey Tom Davey
Sales Negotiator
98 reviews

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Rosie Stubbs - upload your photo Rosie Stubbs
0 reviews

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Leigh Smith Leigh Smith
Admin
27 reviews

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Jack Troutt Jack Troutt
29 reviews

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Sam Berkley Sam Berkley
51 reviews

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Megan Palmer Megan Palmer
49 reviews

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Kathleen Taylor Kathleen Taylor
Local Property Director
10 reviews

About Kathleen I am the Local Property Director for emoov. I cover the Leeds area. View full profile
Chris pratten - upload your photo Chris pratten
0 reviews

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Damien Ellison Damien Ellison
Local Property Directors
18 reviews

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Luica Ghahramani Luica Ghahramani
59 reviews

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Nathan Romano Nathan Romano
Customer Support
42 reviews

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Debbie Young Debbie Young
Customer Support
0 reviews

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Tom Daley - upload your photo Tom Daley
2 reviews

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Abi Crossley - no image available Abi Crossley
Sales negotiator and progressor
14 reviews

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Sam Clarke - no image available Sam Clarke
0 reviews

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Timothy Hembrough - no image available Timothy Hembrough
2 reviews

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Kelly Brady Kelly Brady
Local Property Director
4 reviews

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James Kenyon - no image available James Kenyon
0 reviews

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Holly Gurnett - no image available Holly Gurnett
Customer Support Agent
1 reviews

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Isobel Brown - no image available Isobel Brown
Customer Support Agent
1 reviews

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Lucia Ghahramani - upload your photo Lucia Ghahramani
9 reviews

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Kiran Ganja - no image available Kiran Ganja
Offers and Progression Manager
1 reviews

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Jayne  - upload your photo Jayne
1 reviews

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Sam Berkeley - upload your photo Sam Berkeley
1 reviews

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Georgie Taylor - upload your photo Georgie Taylor
0 reviews

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Lisa Karabs - upload your photo Lisa Karabs
1 reviews

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1 reviews

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Chloe Cook - upload your photo Chloe Cook
2 reviews

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2 reviews

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