The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.7/5, 10 Reviews
67% Recommended
100% letting valuation accuracy
63% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 63.00% | £550 | £650 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 0 | 2 | 2 | 1 | 2 | 0 | 0 | 1 |
ELR
888 Eccleshall Road, Sheffield, South Yorkshire
S11 8TP
0114 268 3388
By : 'user'
Branch : Broomhill, 501 Glossop Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : S10
I would give ELR Sheffield lettings a minus 10 star if I could. Avoid this agent at all costs. They waste you time. They knew they are letting the property to someone else, but still insist you go there to have in-person viewing. They reject virtual viewing. Then, when you called them back, they ... Read Full Review


By : 'Peter'
Branch : Sheffield, 888 Eccleshall Road
Services : Sales( As a Vendor )
Sold price : £870000
Would you recommend ? : Yes
Postcode : S10
James Ross, Christine Lockwood and the team did an excellent job for us, from valuation, photographs, and negotiating a sale. They achieved the price we wanted, and were friendly and professional throughout. Highly ... Read Full Review
By : Sian Winter
22 Apr 2021Thank you for the brilliant review...

By : 'Mike'
Branch : Sheffield, 888 Eccleshall Road
Services : Sales( As a Vendor )
Sold price : £230000
Would you recommend ? : Yes
Postcode : S11
James Ross and the ELR team have provided an excellent service for the sale of my mother's property. James provide an initial probate valuation and clear advice and prompt action for the subsequent successful sale of the ... Read Full Review
By : 'Mr'
Branch : Hathersage, Main Road
Services : Sales( As a Vendor )
Sold price : £215000
Would you recommend ? : No
Postcode : S33
Just sold our property eventually didn't feel like was kept in loop also felt like they was working for the buyer not us the people who was paying the bill !! Told 1% commission inc vat but with all the speal we had vat aswell when brother signed it never got altered so hence having pay ... Read Full Review

By : 'Nikhil'
Branch : Sheffield, 888 Eccleshall Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : S17
Really impressed with the service from ELR. James was relentless in finding us the house we had been looking for and has negotiated things quickly to ensure our purchase moves through smoothly. Diane and Liz have been really helpful and supportive with our house sale. We have been kept up to date ... Read Full Review
By : Diane Hesslewood
24 Jun 2019Thank you so much we really appreciate your...

By : 'Louisa'
Branch : Sheffield, 888 Eccleshall Road
Services : Sales( As a Buyer )
Sold price : £360
Would you recommend ? : Yes
Postcode : S17
Excellent service from start to finish. Relevant and timely updates throughout the emotional journey of buying and selling a house. James is very knowledgeable about the area and Liz was so professional and helpful. Highly ... Read Full Review
By : Diane hesslewood
22 Jun 2019Thank you for letting us help you with your sale we appreciate the...
By : 'HR'
Branch : Sheffield, 888 Eccleshall Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : S17
After viewing a property to rent with ELR we were clear with them that we wanted to take the property on multiple occasions. We were told by ELR that they had discussed it with the landlord twice and essentially that it was ours to live in from the agreed date, only to be told later that the ... Read Full Review
By : 'Heather'
Branch : Hathersage, Main Road
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : No
Postcode : S33
Very poor service from disinterested and unresponsive staff. I would never let out a property from this estate agent ... Read Full Review
By : Peter
5 Dec 2018I have had similar experience to Heather. I am looking after a house for someone renting it out through ELR and their service is poor. Wrong keys supplied, no advice or support, poor administration....
By : 'Another'
Branch : Hathersage, Main Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : S18
Appalling service - never answer the phone. Getting information from them is like getting blood from a stone. It should be easy to use an estate agent - these guys are I mpossible! How hard do they expect you to try to get in touch with them? I will take my business ... Read Full Review
Didn't even get the opportunity to find out!

By : 'Clare'
Branch : Sheffield, 888 Eccleshall Road
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : No
Postcode : S32
Negligent check out of last tennant. No rep went to property before completing check out and returning deposit to tennant. Returned from abroad hoping to put the house on the market with them to find inside and outside of house full of last tennants rubbish, including a mouldy saucepan on the hob ... Read Full Review
Contacted me with a solution after taking action rather than trying to avoid blame via email.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.