Elliotts Estate Agents are a new independent, energetic Letting Agency based in Southampton City Centre. Straightforward and comprehensive packages are available for Landlords and a wide range of Properties for Tenants from Professional lets to Student accommodation, all at competitive prices.
Shocking! Absolutely shocking is all I can say about Elliotts. Rude staff, virtually no communication, over priced. The only upside was they had a company approach them regarding our house therefore they had a tenant we needed a short term agreement - pure luck on their part. Nearly a month before the first months rent came in and then rather than the ten day fee as agreed they took 50%+vat. Their accounts couldn\'t calculate that a calendar month is not 4 weeks long. The next ... read full review
What agent could do to change your mind?
Be honest, transparent, communicate, reply to emails, telephone calls and messages. Train their staff in customer service. Go on a people management course. Realise they exist because there are customers the customer doesn\'t exist because they are there.