Elliotts Estate Agents are a new independent, energetic Letting Agency based in Southampton City Centre. Straightforward and comprehensive packages are available for Landlords and a wide range of Properties for Tenants from Professional lets to Student accommodation, all at competitive prices.

158 Portswood Road,
Portswood,Southampton
Hampshire
SO17 2NJ
02380 558818

 
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Nov 08,2013
Minithumbdown
By:
Nov 08,2013
1 people found
this helpful
Go elsewhere.... Shocking! Absolutely shocking is all I can say about Elliotts. Rude staff, virtually no communication, over priced. The only upside was they had a company approach them regarding our house therefore they had a tenant we needed a short term agreement - pure luck on their part. Nearly a month before the first months rent came in and then rather than the ten day fee as agreed they took 50%+vat. Their accounts couldn\'t calculate that a calendar month is not 4 weeks long. The next ...
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What agent could do to change your mind?
Be honest, transparent, communicate, reply to emails, telephone calls and messages. Train their staff in customer service. Go on a people management course. Realise they exist because there are customers the customer doesn\'t exist because they are there.
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