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    Ellen C Kay
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    Ellen Kay
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    Nickkie Bowe
Ellen Kay Lettings & Management Services Ltd based in the Rochdale area are a friendly family run independent lettings agent covering the Rochdale borough and Greater Manchester areas and the M62 motorway corridor. We are a complete property management company dedicated to providing all our Landlords and Tenants with a unique local and personal service tailored to you.

105 Dale Street
Milnrow,Rochdale
Lancashire
OL16 3NW
01706 524025

 
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Properties for sale
Properties for rent
Feb 23,2015
Minithumbdown
By:
Feb 23,2015
0 people found
this helpful
These are the worst letting agents I have had. And worst about It was that they never did repairs. Gutters never emptied therefore I got damp in bedroom which resulted in ruining all my suits. When I left they couldn't of been anymore unprofessional and unhelpful but I managed to get majority of bond back. They decided they would get a cleaner in even tho I cleaned the house steamed carpet cleaner.. maybe if they'd decorated the house before I moved in it wouldn't of looked so grubby. Money sa...
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What agent could do to change your mind?
Nothing as they were snooty with me from the start.all they care about is saving money instead of decorating and repaira. but they managed to turn up every month to inspect( I was there over 4years).
Comment on agent fees
The rent I paid had no reflect on the management of thr property Or repairs so feel that it was money wasted I never felt satisfied. Always keep proof i.e emails.
Was this helpful? Yes
Oct 02,2014
Minithumbup
By:
Oct 02,2014
0 people found
this helpful
Nicola & Ellen have arranged and assisted me throughout my ongoing tenancy. They have dealt with any of my issues/questions in an great, professional manner, I feel like I can approach the office with anything I may need as that is how I have been made to feel from the start. I have put a number of my friends onto Ellen Kay Lettings and will continue to do so. I would highly recommend the ladies to anybody that would need this kind of help....
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Sep 26,2014
Minithumbdown
By:
Sep 26,2014
0 people found
this helpful
Terrible unprofessional service when it came to the end of my tenancy, deposit kept without good reason and attempts to resolve either ignored or met with a facetious response. I filed for arbitration but ended up in hospital and was unable to go through with it, I was however told if I had been able to complete the process I would without a doubt have won due to the e-mail evidence I had amassed and the fact that they did not follow proper TDS rules. Avoid....
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What agent could do to change your mind?
They could have followed the rules and kept a professional demeanor.
Was this helpful? Yes
By: EllenKay Letting
Sep 26, 2014
View all comments (1)
We are sorry to hear you have been dissapointed with how your tenancy concluded. With regards to the bond, Our bonds are held with the Deposit Protection Scheme (DPS) a government legislated orginisation, therefore any dispute or ruling is handled by themselves. A decision to withhold any bond is made on evidence provided by both parties. We follow all rules provided by the Deposit protection scheme.....
Sep 26,2014
Minithumbup
By:
Sep 26,2014
1 people found
this helpful
Ellen Kay Lettings were recommended to us through friends who have used them for a number of years, as a result, we have had great tenants, been constantly updated with any issues I.e repairs, inspections & would have no hesitation in recommending them to other people who may need advice, assistance or housing in general. Great staff, wonderful, friendly approach. Well done all round...
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By: EllenKayLetting
Sep 26, 2014
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Thank you for your kind review and we are very pleased have been satisfied with our service.....
Sep 03,2012
Minithumbup
By:
Sep 03,2012
2 people found
this helpful
I found al the staff to be very knowledgeable , professional and pleasant to deal with, especially when my tenant stopped paying their rent. They were well worth the management fee....
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Sep 03,2012
Minithumbup
By:
Sep 03,2012
1 people found
this helpful
First class service, first time and everytime, Well done Girls...
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Feb 19,2008
Minithumbup
By:
Feb 19,2008
0 people found
this helpful
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Sep 22,2007
Minithumbup
By:
Sep 22,2007
0 people found
this helpful
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Ellen C  Kay - upload your photo Ellen C Kay
1 reviews

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Ellen Kay - upload your photo Ellen Kay
2 reviews

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Nickkie Bowe - upload your photo Nickkie Bowe
1 reviews

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