Elevation Estate Agents
3.2/5, 49 reviews
59% recommended
91% sales valuation accuracy
95% sales fee satisfaction
67% lettings valuation accuracy
45% lettings fee satisfaction



Property Features

We are an independent property specialist who offer a customer-focused service based around quality, motivated and experienced staff. We are Director owned and run and take a genuine pride in doing the very best job we can for our clients.Established in 1992, and originally trading as Thomas and Company Estate ... show more We are an independent property specialist who offer a customer-focused service based around quality, motivated and experienced staff. We are Director owned and run and take a genuine pride in doing the very best job we can for our clients.

Established in 1992, and originally trading as Thomas and Company Estate Agents, Elevation has grown to include a new homes division with specialist staff based both in branch and on site, and a lettings division, all alongside the established estate agency business.

This extension resulted in the opening of a regional office in Bedford in 2006 and, in early 2008, a brand new freehold office premises in Milton Keynes.

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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 95% £32,500 £540,000
Lettings 67% 45% £795 £1,450
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 5 11 11 0 9 2 1 6
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“100% would recommend...”

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May 26,2023
Minithumbup
Laura
By: 'James'
May 26,2023
0 people found
this helpful
I would 100% recommend Elevation and wouldn't hesitate to use them again in the future. Laura was fantastic and couldn't do enough to help with the purchase of my first home....
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“Throughout my shared ownership house purchasi......”

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Nov 09,2022
Minithumbup
Laura
By: 'Hayley Sinclair'
Nov 09,2022
0 people found
this helpful
Throughout my shared ownership house purchasing process, Laura and Grant at Elevation Estate Agents was extremely supportive, friendly and consistently chased responses from the solicitors to ensure deadlines were met. I would definitely recommend Elevation Estate Agents if you want a streamlined, stress-free route to ...
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“Really rude customer ...”

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Jun 17,2022
Minithumbdown
Agnieszka
By: 'Axel'
Jun 17,2022
0 people found
this helpful
Really rude customer "service". They scheduled appointments for unnecessary electrical "upgrades" without my consent. Overall the communication was really demanding and it was intimidating at times. Can't recommend them at all...
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“I had the pleasure of working with Georgie in......”

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Feb 09,2022
Minithumbdown
Georgie
By: 'Rushell'
Feb 09,2022
0 people found
this helpful
I had the pleasure of working with Georgie in the Bedford office during my house buying. She was very kind and helping during the entire process. She communicated with the vendor and then to us and made the process easier. I highly recommend her services ...
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“Really bad customer service. The agent came a......”

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May 14,2021
Minithumbdown
By: 'Kay'
May 14,2021
1 people found
this helpful
Really bad customer service. The agent came across as rude and impolite. They need to brush up on service skills which sadly was lacking. No I don’t recommend...
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“Worst experience...”

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Nov 09,2020
Minithumbdown
By: 'Cosmin'
Nov 09,2020
0 people found
this helpful
I had the worst experience with this agency, When I visited the property before completion the boiler didn't worked and I have asked to be repaired. On the completion day they didn't bothered to handle the keys at the house address, so they handled me ...
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Was this helpful? Yes
By: Grant Ward
Nov 09, 2020
View all comments (1)
Good Afternoon Cosmin, We are really sorry to hear about your experience. I have tried to call you today to discuss the experience you had and what we could have done to have made it a easier process. It is always difficult when there are multiple decision makers involved in attempting to resolve issues prior to moving in. We did arrange for a gas engineer to attend the property before you completed and he had confirmed the boiler was working at this point. It is really frustrating to hear t ...

“Excellent service, very friendly staff. It ma......”

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Sep 24,2019
Minithumbup
By: 'John'
Sep 24,2019
0 people found
this helpful
Excellent service, very friendly staff. It makes a pleasant change not to chase things up yourself all the time as it's stressful enough moving but with Elevation they took the stress out of it. Very efficient company and would use them again and also recommend ...
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“A* service...”

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Aug 30,2019
Minithumbup
By: 'Davina'
Aug 30,2019
0 people found
this helpful
Whilst I was not the main client of elevation, I felt equally important! I felt elevation went above and beyond to ensure the sale/purchase took place, and I'm extremely grateful ? Thank you Terry and ALL the team. Professional, helpful, efficient are just a few ...
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“From Garfield and Michaela...”

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Aug 20,2019
Minithumbup
David
By: 'Garfield'
Aug 20,2019
0 people found
this helpful
From Garfield and Michaela we'd like to say thanks to the Elevation team in Cambridge, who assist us as a first time buyers to get on the property ladder. They were very friendly, professional and efficient throughout the whole process of our purchase. Will we ...
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“Professional staff....”

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Aug 14,2019
Minithumbup
By: 'Myer'
Aug 14,2019
0 people found
this helpful
We found Elevation to be extremely helpful and professional. Our move was particularly lengthy with many challenges. Elevation dealt with our many queries in a prompt manner and were helpful throughout ensuring we were updated and informed on a regular basis. All the staff we ...
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“Although a buyer, they were always keeping me......”

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Aug 10,2019
Minithumbup
By: 'Ann'
Aug 10,2019
0 people found
this helpful
Although a buyer, they were always keeping me up to date and chasing on behalf of their seller. I found them friendly, professional and easy to get hold of....
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“The team are really friendly and helpful, alw......”

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Aug 05,2019
Minithumbup
By: 'H'
Aug 05,2019
0 people found
this helpful
The team are really friendly and helpful, always there to answer any questions. Very welcoming when you go in and they managed the purchase of my property very well. My constructive feedback would be that within 36 hours of me putting an offer in, I was ...
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“I recently sold my three bedroom house through Amy at ......”

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Jul 26,2019
Minithumbup
Amy
By: 'EJW'
Jul 26,2019
2 people found
this helpful
I recently sold my three bedroom house through Amy at Elevation Estate Agents. They provided a great service, with the house very speedily advertised the next working day. We had decided beforehand that we would go multi-agency as we wanted to sell fast. Elevation provided 90% ...
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“Best Estate Agent in Milton Keynes...”

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Jul 25,2019
Minithumbup
By: 'Caroline'
Jul 25,2019
1 people found
this helpful
Best Estate Agent in Milton Keynes Did exactly what they said they would do; update us after every viewing, update us at the end of every week on feedback, and sell our house. All of the staff were pleasant and courteous. Even the staff who ...
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“We cannot praise the staff at Elevation Estat......”

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Jul 18,2019
Minithumbup
By: 'Brenda'
Jul 18,2019
0 people found
this helpful
We cannot praise the staff at Elevation Estate Agents enough, who managed the successful sale of our property. As we live in London we could not easily get up to Cambridge to keep an eye on the empty property. In our absence they regularly inspected ...
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“Utterly poor service, time wasters. Agent 1 (Alex) did not bother ......”

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Jun 26,2019
Minithumbdown
Alex
By: 'Sucric'
Jun 26,2019
3 people found
this helpful
Utterly poor service, time wasters. Agent 1 (Alex) did not bother responding my emails following a viewing to let him know I was interested, agent 2 (Jonathan) wasted my time by not turning up to a scheduled viewing and lied to me on the phone telling me ...
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“Excellent Service...”

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May 29,2019
Minithumbup
Jonathan
By: 'Gary'
May 29,2019
0 people found
this helpful
I am writing this letter of recommendation for Jonathan Blye and Elevation Lettings. I am a landlord with multiple properties who required a fast and clear professional approach on sourcing suitable applicants for me on a long term. In this time I have gotten the ...
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“Awful Letting Agent...”

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May 28,2019
Minithumbdown
Bev
By: 'Avoid'
May 28,2019
2 people found
this helpful
I'm a landlord & have rented my property in MK for over 20 years, and never have I experienced appalling customer service from a letting agent over the past year. My emails were ignored by Bev & Jonathan, meaning i've had to constantly chase them for an answer. ...
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Comment on agent fees
Not value for money, they take your money and you get very little in return.
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“MK Family Home - letting...”

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May 25,2019
Minithumbup
Michelle
By: 'T'
May 25,2019
0 people found
this helpful
We met Jonathan Blye from Elevation lettings last summer when we asked Elevation to come and see us to discuss letting our home out. At the time we were letting our home with a large UK letting agency, but we wanted to consider new options ...
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Comment on agent fees
Good fair fee structure and a professional and transparent team.
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“THERE WERE KIDING US...”

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Nov 09,2018
Minithumbdown
Bev
By: 'Vijay'
Nov 09,2018
2 people found
this helpful
The emails where we report problems were completely ignored. They are the most unprofessional people in the service they offer to the tenants, something that would take 20 minutes to be resolved or answer has taken ages. When we left the property and after having paid ...
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Comment on agent fees
Very expensive fees on renewal just for a couple of clicks in a website.
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“Worst estate agent we've used...”

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Oct 17,2018
Minithumbdown
By: 'Charlie'
Oct 17,2018
1 people found
this helpful
Have had nothing but issues with the agency. Was told the entrance carpets would be replaced when we first moved into the build. Now leaving a year later and they haven't been replaced. Boiler in property was faulty (no pressure so had to manually do ...
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Comment on agent fees
Fees required to do anything, got a surprise fee at the being (after already paying the agency fees) for the contract. Reason we hadn't been told was because someone was on holiday ...
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“No one home...”

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Sep 30,2018
Minithumbdown
Alex
By: 'Michael'
Sep 30,2018
1 people found
this helpful
Been renting in Cambridge through the MK office since July. 2 move in days were cancelled because of contract not being drawn up and impossible to get in contact with Alex Desborough, our agent. Had to cancel on day before moving in because we had no ...
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Comment on agent fees
£500+ and 2 months in, still no key fobs to access the building. 2 flatmates have to share 1 car gate remote control between 2 of us
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“Worse nightmare ever...”

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Sep 03,2018
Minithumbdown
Agnieszka
By: 'Natalie'
Sep 03,2018
2 people found
this helpful
If you ever want to rent don't use elevation. Their fees are through the roof for very poor service. I moved into a house a year ago with the green bin filled with 3 months worth of dirty nappies. Their sign dumped down the side of ...
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Comment on agent fees
Bad. Over priced and no service. Disgusting
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“Terrible!!!...”

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Aug 29,2018
Minithumbdown
By: 'Terrible'
Aug 29,2018
1 people found
this helpful
I signed up with Elevation on Friday 24th August to view a 1 bedroom property in Shenley Chruch End for £795. It looked perfect for me and my partner. I called Elevation on Friday 24th August also the day this property was posted, I was so excited ...
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Comment on agent fees
Terrible.
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By: Natalie
Sep 03, 2018
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If you ever want to rent don't use elevation. Their fees are through the roof for very poor service. I moved into a house a year ago with the green bin filled with 3 months worth of dirty nappies. Their sign dumped down the side of the house. Rumble left in the garden making it unsafe for my child and dog to play in. I had to dispose of the nappies myself and take the sign to the skip. The rumble they told me I could get rid of. They didn't even want to deal with it themselves. When they wou ...

“Avoid avoid avoid!! Elevation is run by a bunch of clueless kids!...”

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Jul 26,2018
Minithumbdown
By: 'DSM'
Jul 26,2018
1 people found
this helpful
Elevation were tasked with selling our property over the past 12 wks, we had only 4 viewings which took place within the first 2wks (none of which seemed genuine) on 1 occasion, Elevation wanted a potential buyer to wait 5 days to view our home due to lack of ...
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Comment on agent fees
We were happy with 1% however we don't feel they tried very hard to sell our home so it wouldn't of been deserved.
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“Horrible experience....”

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Jul 19,2018
Minithumbdown
By: 'Josue'
Jul 19,2018
1 people found
this helpful
Horrible experience. I was supposed to move in a studio flat and 3 days before the move-in date I got a call to let me know that the landlords were selling the property and that they walked away from handling the building. Giving me no alternatives ...
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“Terrible estate agents - Avoid them!!!...”

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Jun 14,2018
Minithumbdown
Agnieszka
By: 'Kareem'
Jun 14,2018
1 people found
this helpful
Avoid this company, charging £895 to release tenancy when we are in urgent need of moving due to work, refuse to come up with a solution other than pay £1-2000 and maybe they will allow us to leave, have had outstanding repairs with them for 6 months ...
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Comment on agent fees
Terrible, they are extortionate
Was this helpful? Yes
By: Mark Gray
Jun 15, 2018
View all comments (1)
Hello Kareem Thank you for your review, and the contents have been noted. The only reason why this fee would be charged to you is if you are wishing to break a legal contract between you and the Landlord. If you wish to contact me directly, I am sure we can have a sensible discussion. We and the Landlord are not unreasonable and maybe this is not the platform to negotiate on, therefore we await your further contact be phone, in person or by email? ...

“Awful Estate Agent...”

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Apr 20,2018
Minithumbdown
Agnieszka
By: 'Claire36'
Apr 20,2018
2 people found
this helpful
They are unscrupulous immoral people who have no regard for their customers! Avoid unless you want to live in a house with a leaky roof and dodgy appliances. They should be shut down!...
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Comment on agent fees
Bad
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“Excellent service, excellent customer service, Very proffessional service. They even ......”

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Sep 25,2017
Minithumbup
Daryl
By: 'Sarahellen'
Sep 25,2017
0 people found
this helpful
Excellent service, excellent customer service, Very proffessional service. They even negociated with the buyer and the seller agents. This was particualr important as the communications broke down with the seller and their agents. Elevation went as far as getting the keys to the new property ...
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Comment on agent fees
They accomondated our budget and honoured all that had been agreed to.
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“We would highly recommend Elevation Estate Agents, a truly excellent ......”

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Jul 17,2017
Minithumbup
Owen
By: 'James'
Jul 17,2017
0 people found
this helpful
We would highly recommend Elevation Estate Agents, a truly excellent service! In particular we have found Owen Newton to be incredibly supportive and informative throughout the whole process of buying and selling our property. He has personally gone above and beyond in all areas and ...
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Comment on agent fees
Good fees. A fair price for top quality service.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:23 AM 25/09/2017 by Nick Wellington

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