We are an independent property specialist who offer a customer-focused service based around quality, motivated and experienced staff. We are Director owned and run and take a genuine pride in doing t Read full description...We are an independent property specialist who offer a customer-focused service based around quality, motivated and experienced staff. We are Director owned and run and take a genuine pride in doing the very best job we can for our clients.

Established in 1992, and originally trading as Thomas and Company Estate Agents, Elevation has grown to include a new homes division with specialist staff based both in branch and on site, and a lettings division, all alongside the established estate agency business.

This extension resulted in the opening of a regional office in Bedford in 2006 and, in early 2008, a brand new freehold office premises in Milton Keynes.
Elevation Estate Agents



Properties for Sale
Properties to Rent

“THERE WERE KIDING US...”

Nov 09,2018
Minithumbdown
By: 'Vijay'
Nov 09,2018
0 people found
this helpful
The emails where we report problems were completely ignored. They are the most unprofessional people in the service they offer to the tenants, something that would take 20 minutes to be resolved or answer has taken ages. When we left the property and after having paid ...
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Comment on agent fees
Very expensive fees on renewal just for a couple of clicks in a website.
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“Worst estate agent we've used...”

Oct 17,2018
Minithumbdown
By: 'Charlie'
Oct 17,2018
0 people found
this helpful
Have had nothing but issues with the agency. Was told the entrance carpets would be replaced when we first moved into the build. Now leaving a year later and they haven't been replaced. Boiler in property was faulty (no pressure so had to manually do ...
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Comment on agent fees
Fees required to do anything, got a surprise fee at the being (after already paying the agency fees) for the contract. Reason we hadn't been told was because someone was on holiday ...
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“No one home...”

Sep 30,2018
Minithumbdown
By: 'Michael'
Sep 30,2018
0 people found
this helpful
Been renting in Cambridge through the MK office since July. 2 move in days were cancelled because of contract not being drawn up and impossible to get in contact with Alex Desborough, our agent. Had to cancel on day before moving in because we had no ...
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Comment on agent fees
£500+ and 2 months in, still no key fobs to access the building. 2 flatmates have to share 1 car gate remote control between 2 of us
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“Worse nightmare ever...”

Sep 03,2018
Minithumbdown
By: 'Natalie'
Sep 03,2018
0 people found
this helpful
If you ever want to rent don't use elevation. Their fees are through the roof for very poor service. I moved into a house a year ago with the green bin filled with 3 months worth of dirty nappies. Their sign dumped down the side of ...
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Comment on agent fees
Bad. Over priced and no service. Disgusting
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“Terrible!!!...”

Aug 29,2018
Minithumbdown
By: 'Terrible company.'
Aug 29,2018
0 people found
this helpful
I signed up with Elevation on Friday 24th August to view a 1 bedroom property in Shenley Chruch End for £795. It looked perfect for me and my partner. I called Elevation on Friday 24th August also the day this property was posted, I was so excited ...
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Comment on agent fees
Terrible.
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By: Natalie
Sep 03, 2018
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If you ever want to rent don't use elevation. Their fees are through the roof for very poor service. I moved into a house a year ago with the green bin filled with 3 months worth of dirty nappies. Their sign dumped down the side of the house. Rumble left in the garden making it unsafe for my child and dog to play in. I had to dispose of the nappies myself and take the sign to the skip. The rumble they told me I could get rid of. They didn't even want to deal with it themselves. When they wou ...

“Avoid avoid avoid!! Elevation is run by a bunch of clueless kids!...”

Jul 26,2018
Minithumbdown
By: 'DSM'
Jul 26,2018
0 people found
this helpful
Elevation were tasked with selling our property over the past 12 wks, we had only 4 viewings which took place within the first 2wks (none of which seemed genuine) on 1 occasion, Elevation wanted a potential buyer to wait 5 days to view our home due to lack of ...
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Comment on agent fees
We were happy with 1% however we don't feel they tried very hard to sell our home so it wouldn't of been deserved.
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“Horrible experience....”

Jul 19,2018
Minithumbdown
By: 'Josue'
Jul 19,2018
0 people found
this helpful
Horrible experience. I was supposed to move in a studio flat and 3 days before the move-in date I got a call to let me know that the landlords were selling the property and that they walked away from handling the building. Giving me no alternatives ...
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“Terrible estate agents - Avoid them!!!...”

Jun 14,2018
Minithumbdown
By: 'Kareem'
Jun 14,2018
0 people found
this helpful
Avoid this company, charging £895 to release tenancy when we are in urgent need of moving due to work, refuse to come up with a solution other than pay £1-2000 and maybe they will allow us to leave, have had outstanding repairs with them for 6 months ...
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Comment on agent fees
Terrible, they are extortionate
Was this helpful? Yes
By: Mark Gray
Jun 15, 2018
View all comments (1)
Hello Kareem Thank you for your review, and the contents have been noted. The only reason why this fee would be charged to you is if you are wishing to break a legal contract between you and the Landlord. If you wish to contact me directly, I am sure we can have a sensible discussion. We and the Landlord are not unreasonable and maybe this is not the platform to negotiate on, therefore we await your further contact be phone, in person or by email? ...

“Awful Estate Agent...”

Apr 20,2018
Minithumbdown
By: 'Claire36'
Apr 20,2018
1 people found
this helpful
They are unscrupulous immoral people who have no regard for their customers! Avoid unless you want to live in a house with a leaky roof and dodgy appliances. They should be shut down!...
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Comment on agent fees
Bad
Was this helpful? Yes

“Excellent service, excellent customer service, Very proffessional service. They even ......”

Sep 25,2017
Minithumbup
By: 'Sarahellen and Nigel'
Sep 25,2017
0 people found
this helpful
Excellent service, excellent customer service, Very proffessional service. They even negociated with the buyer and the seller agents. This was particualr important as the communications broke down with the seller and their agents. Elevation went as far as getting the keys to the new property ...
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Comment on agent fees
They accomondated our budget and honoured all that had been agreed to.
Was this helpful? Yes

“We would highly recommend Elevation Estate Agents, a truly excellent ......”

Jul 17,2017
Minithumbup
By: 'James'
Jul 17,2017
0 people found
this helpful
We would highly recommend Elevation Estate Agents, a truly excellent service! In particular we have found Owen Newton to be incredibly supportive and informative throughout the whole process of buying and selling our property. He has personally gone above and beyond in all areas and ...
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Comment on agent fees
Good fees. A fair price for top quality service.
Was this helpful? Yes

“Not an estate agent I would use.we viewed a ......”

Jul 17,2017
Minithumbdown
By: 'Ray'
Jul 17,2017
2 people found
this helpful
Not an estate agent I would use.we viewed a property and once outside the gentleman named Conner ,said someone had made an offer,but he is using his own solicitors,but if you use ours I will make sure you get the property.,after ...
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“I residents of 7 Alderney place ,under Elevation letting agency. And ......”

Jul 13,2017
Minithumbup
By: 'Shailesh Rajjoshi'
Jul 13,2017
0 people found
this helpful
I residents of 7 Alderney place ,under Elevation letting agency. And I was dealing with Bev Winch. Firstly the letting agency is class in its own, the service and response was unbelievable and hassle-free. The customer relationship is extramly good. Many many thank s to Bev ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Cannot thank Rosey enough for all the help and advice ......”

Jul 03,2017
Minithumbup
By: 'Janine'
Jul 03,2017
0 people found
this helpful
Cannot thank Rosey enough for all the help and advice she gave me with the Buy to. Share scheme. Nothing was too much trouble and her knowledge was invaluable ....
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Comment on agent fees
All the team were very helpful
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“Paige has been hugely helpful in resolving any issues I've ......”

Jun 22,2017
Minithumbup
By: 'Alex'
Jun 22,2017
0 people found
this helpful
Paige has been hugely helpful in resolving any issues I've had in the property. Dealt with someone else for the first two months of my tenancy and got nothing but ignored or snotty call backs. As soon as paige took over I felt like I ...
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“I have just moved into a new home through Elevation ......”

May 30,2017
Minithumbup
By: 'Sophina Hussain'
May 30,2017
0 people found
this helpful
I have just moved into a new home through Elevation and I could not be more pleased with the service I have received. They have been absolutely brilliant from the point of viewing right up to now with me having some issues with my new ...
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Comment on agent fees
The fees are a little more than other agents I have seen but they are worth it due to the service.
Was this helpful? Yes

“Courteous. Professional. Knowledgable. I have never had any issues whenever ......”

May 18,2017
Minithumbup
By: 'Lorenzo'
May 18,2017
1 people found
this helpful
Courteous. Professional. Knowledgable. I have never had any issues whenever I needed assistance. Agi is a valued member of your team. Many of my coworkers have issues with their agents (and agency), but whenever they asked about mine, I cannot help but smile and reply ...
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“Having had nothing but issues with letting agents previously, moving ......”

May 18,2017
Minithumbup
By: 'Oliver Vale'
May 18,2017
0 people found
this helpful
Having had nothing but issues with letting agents previously, moving over to have Elevation manage our property as been extremely smooth. They have been on the phone or easily accessible via E-mail and have responded promptly. They have been pro-active in obtaining the documents from ...
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Comment on agent fees
Good
Was this helpful? Yes

“Thank you Nick and Elliot for all your help with ......”

May 02,2017
Minithumbup
By: 'Denise'
May 02,2017
0 people found
this helpful
Thank you Nick and Elliot for all your help with selling my house which you succeeded in doing within a week. You were professional and proactive using both your existing contacts and advertising to secure my sale. I have no hesitation whatsoever in recommending you ...
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Comment on agent fees
Good. A competitive rate was offered.
Was this helpful? Yes
By: Rose
Jul 05, 2017
View all comments (2)
Chuffed to bits with their service. They were confident when taking on our property and it turns out they had every reason to be. It was sold in little over a week. The team were always there when we needed to ask anything and have made the whole process a breeze. So in a nutshell, Id definitely recommend them. ...

“Very pleased with the service provided by Elevation. The staff ......”

Mar 22,2017
Minithumbup
By: 'Dorde Marusic'
Mar 22,2017
0 people found
this helpful
Very pleased with the service provided by Elevation. The staff were very helpful and responded fairly quickly. We're getting keys to our home next week and the process has taken under 3 months. Thank you Caroline and the whole team....
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Comment on agent fees
Good
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By: Daryl Smith
May 24, 2017
View all comments (1)
Hello Dorde, thank you for your kind words. I hope that you are settled into your new home now and have started to put your stamp on the house. Please feel free to stop by and let us know how you are getting on at any time. Daryl ...

“Nick and Elliott in the Cambridge office have been really ......”

Feb 03,2017
Minithumbup
By: 'Jones'
Feb 03,2017
0 people found
this helpful
Nick and Elliott in the Cambridge office have been really good. I'm in the process of selling my flat through Elevation in Cambridge and they have guided and supported me During the process as well as supporting me with the purchase of my new home, ...
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Comment on agent fees
Good fees and they did price match another agent I considered.
Was this helpful? Yes

“I'm thoroughly impressed with both the company themselves and the ......”

Jan 06,2017
Minithumbup
By: 'Emma'
Jan 06,2017
1 people found
this helpful
I'm thoroughly impressed with both the company themselves and the contractors they use to carry out any works required. The service I received was both prompt and excellently executed....
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“Ok good things first Amy Booth is really good and ......”

Dec 23,2016
Minithumbdown
By: 'Richard mk'
Dec 23,2016
0 people found
this helpful
Ok good things first Amy Booth is really good and so is their branch manager Paul (I think thats his name), Lincoln is extremely rude and patronising, problem with elevation is not elevation itself but thier in house mortgage brokers The mortgage light, you can ...
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“Would not recommend, we were messed around from the start ......”

Dec 20,2016
Minithumbdown
By: 'Milton keynes'
Dec 20,2016
0 people found
this helpful
Would not recommend, we were messed around from the start when the year contract we were initially offered was changed to just 6 months at the last minute. They left us for 6 weeks with no shower, in the height of summer and whilst I was 8 months ...
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Comment on agent fees
Bad
Was this helpful? Yes

“I had a terrible experience renting a property from Elevations. ......”

Dec 23,2014
Minithumbdown
By: 'KC8188'
Dec 23,2014
4 people found
this helpful
I had a terrible experience renting a property from Elevations. Every time we rang up about a problem with the house we were completely ignored - even when there was a leak in the roof, nothing was done about it at all. Once we gave ...
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What agent could do to change your mind?
What could they have done better?! They could have provided some customer service, actually returned our calls, given us back our money, listened to us at all, followed legislation?!
Attached Files
Comment on agent fees
‚£125 each renewal and ‚£65 check out fee
Was this helpful? Yes

“After trying to sell my house with big agencies, and ......”

Jan 13,2014
Minithumbup
By: 'Anthony G'
Jan 13,2014
3 people found
this helpful
After trying to sell my house with big agencies, and being frustrated by their "sausage machine" approach to selling the house, lack of involvement, and the wide boy attitudes of young and inexperienced settlers, Elevation estate agents in Bedford, were a refreshing change to what ...
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“After a disastrous experience with "another agent", Elevation came to ......”

Nov 01,2013
Minithumbup
By: 'Emotionally Drained'
Nov 01,2013
2 people found
this helpful
After a disastrous experience with "another agent", Elevation came to our rescue and proved that not all EA are useless, money grabbing scum! We had previously viewed a couple of properties with Elevation and the guy showing us around casually mentioned he would be interested ...
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“We reserved a property with a deposit and told that ......”

Aug 20,2013
Minithumbup
By: 'dianne'
Aug 20,2013
7 people found
this helpful
We reserved a property with a deposit and told that this would then be ours providing we gave all details and arranged a mortgage etc. we were offered to use there mortgage advisor and so accepted however found him extremely rude and could not provide ...
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“Staff are very rude and patronising. Some staff are very ......”

Jan 14,2013
Minithumbdown
By: 'Mr Jones'
Jan 14,2013
3 people found
this helpful
Staff are very rude and patronising. Some staff are very unhelpful, was not allowed to view a property without giving a fixed address as this is "company policy" overall the worst estate agents I\'ve ever delt with...
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What agent could do to change your mind?
Been polite and understanding
Attached Files
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“Elevations service was a brilliant combination of efficiency, professionalism and ......”

Dec 14,2011
Minithumbup
By: 'Andy Gower'
Dec 14,2011
2 people found
this helpful
Elevations service was a brilliant combination of efficiency, professionalism and above all personal attention, I would thoroughly recommend them...
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 5 9 6 0 3 0 1 5

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 11:23 AM 25/09/2017 by Nick Wellington

Awards won by Elevation Estate Agents

Individual Branch Awards

Milton Keynes, MK5


Bedford
6 Mill Street, Bedford MK40 3HD
(4)
Cambridge
277 Newmarket Road, Cambridge CB5 8JE.
(4)
Milton Keynes
Whittle Court, Milton Keynes MK5 8FT
(5)
show all branches (4)
Milton Keynes
9 Whittle Court Knowlhill, Milton Keynes MK5 8FT
(16)


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