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    Alec Jupp
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    Matthew Bailey
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    Katy Shackleford
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    Tom Rawlings
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    Alys Davies
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    Nick Durbin
We love Bristol, we love property and are driven to help people buy and sell homes within this fantastic city. To get any independent advice on buying or selling within Bristol please call us or drop in to see us at elephant HQ on Gloucester Road.

2 Gloucester Road
Bishopston,Bristol
Avon
BS7 8AL
0117 3700556

 
Website not available

Properties for sale
Properties for rent
Nov 28,2016
Minithumbup
By:
Nov 28,2016
0 people found
this helpful
We bought our first property through Elephant 2 and a half years ago and we found them a real pleasure to work with. Since we bought, Matthew kept in touch and offered continued advice about improvements we were thinking of making to the flat. When it came to moving on we had no question that we would use them for our sale. We were so pleased to find an estate agent who we felt we could really trust and who took the time to get to know us and what we needed. Elephant are a real pleasure to work...
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Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
Alec at Elephant ensured the sale of our house was remarkably stress free. In contrast to other agents Alec kept us up to date at every stage and we didn't have to keep chasing to find out what was going on. The marketing of the property was excellent and I am sure contributed to the success of the sale....
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Comment on agent fees
Good
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Oct 05,2016
Minithumbup
By:
Oct 05,2016
0 people found
this helpful
I contacted Elephant when I was thinking of selling my house and Tom stayed in contact without being pushy. When we found something we wanted to buy, he was able to put our house on the market within 2 weeks with some smart brochures and high quality photographs. Tom gave us good advice and support throughout the process. What sets Elephant apart is their excellent communication, good customer service and unfailing unflappability. The rest of the team were also constantly updated so could step i...
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Comment on agent fees
Fair
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Jun 20,2016
Minithumbup
By:
Jun 20,2016
1 people found
this helpful
After looking at a house being sold through Elephant we were immediately impressed with their friendly professionalism. As a result we asked Elephant to assess our property for sale and Matthew visited, spent an hour discussing our needs and provided solid advice on how best to achieve a sale at a price that reflected the property. After we had improved the property in line with Matthew's advice the whole team visited in order to have first hand knowledge of the property they were selling. Dur...
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Comment on agent fees
Good
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May 23,2016
Minithumbup
By:
May 23,2016
3 people found
this helpful
Most professional and genuine Estate Agency in Bristol. From our initial chat to purchasing our property, Tom has proven to be a welcomed breath of fresh air in the Estate Agency world. Open, honest and extremely helpful, willing to go the extra mile and with a sense of humour to match. Tom has been extremely patient and helpful throughout the whole process and even though we actually found a house elsewhere in Bristol, Tom has remained on hand when we have needed him for independent advice....
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May 09,2016
Minithumbup
By:
May 09,2016
2 people found
this helpful
We bought our lovely house through Elephant, it was a great experience - we dealt mainly with Tom who answered all our questions promptly, helped us to arrange reports and surveys we needed to do, and generally was very helpful. We would definitely recommend Elephant for anyone buying a house as they made it a very smooth experience....
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Apr 15,2016
Minithumbup
By:
Apr 15,2016
0 people found
this helpful
I purchased my property through Elephant with Alec as the primary contact. It ended up being quite a lengthy purchase so I had lots of contact with the office and got to know them well. I found Alec personable yet professional and very straight-forward with all my commuinications. Overall Elephant were great to purchase from - in an industry with an unfavourable reputation this independent, local and professional agent stand out head and shoulders above the rest. Plus, I love their cool offic...
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Comment on agent fees
Fees were industry standard.
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Feb 14,2016
Minithumbup
By:
Feb 14,2016
0 people found
this helpful
Elephant is the best estate agent I have ever dealt with. The whole team is highly skilled, professional and communication is second to none. Also the level of personal care and attention in ensuring that the stressful nature of selling and buying a house goes as well as it possibly can is at the very heart of everything that Elephant does. I would recommend Elephant to anyone....
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Comment on agent fees
Very Good
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Nov 09,2015
Minithumbup
By:
Nov 09,2015
0 people found
this helpful
I was initially felt a bit uncertain about Elephant because of the rather good branding and questioned whether there was any substance behind it. But this was all dispelled when we met the people behind the company. We found Alec and the team to be always really honest with us and great communicators. We wanted to stay in the local area and buy a larger family house and in the end bought and sold through Elephant. Their real local knowledge and professionalism really helped us here. The market...
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Jul 01,2015
Minithumbup
By:
Jul 01,2015
0 people found
this helpful
I both sold and bought a property through the Elephant Team and dealt mainly with Alec and Katie, who were at all times thoroughly professional, friendly, helpful, quick to respond and helped to make the whole process go as smoothly as possible. I was impressed by their knowledge of the area, helped by their recruitment policy (all new employees have to live in the area beforehand) and felt listened too and never pushed - basically unlike any other estate agents I've dealt with in the past! Wel...
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May 19,2015
Minithumbup
By:
May 19,2015
0 people found
this helpful
We chose to sell with Elephant having received three valuations in total. Out of the three estate agents we met they appeared to know the market and area best. Their approach was very professional. Not at all pushy, and certainly not a typical 'estate agent'. The valuation Elephant provided was realistic, with the explanation of how the market was operating in Bishopston and how we could expect the bidding to go with final offers. They were spot on. The service we received was second to none. Ev...
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Feb 28,2015
Minithumbup
By:
Feb 28,2015
0 people found
this helpful
Hi recently used Elephant to sell my house and found them to be absolutely excellent. Without fail every member of staff I spoke to was on the ball and was able to help with any query I had regarding my property and the sales process. The Elephant team came up with practical and helpful advice when problems arose and kept me informed every step of the way. I found them to be totally upfront and honest too which was a breath of fresh air given past experiences. I would highly recommend Elephant t...
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Feb 25,2015
Minithumbup
By:
Feb 25,2015
0 people found
this helpful
Elephant completely and positively changed our perception of Estate Agents in the last few months. In all matters they were professional, attentive, honest and easy to deal with. They are excellent communicators so we never felt in the dark. We liked that they treat potential purchasers with respect and there was no hint of the smoke and mirrors we have experienced in previous transactions. We had a couple of failed sales which were stressful, but the team rallied around and soon got things b...
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Dec 23,2014
Minithumbup
By:
Dec 23,2014
0 people found
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Alec and the entire Elephant team were fantastic throughout the whole process. They took time to get to know our property and provided plenty of useful advice, as well as producing very professional details with brilliant photography. We sold our flat on its open day and were very happy with the price achieved. We'd like to give particular thanks to Katie, who was an invaluable point of contact for the entire chain, keeping everyone up to date and ensuring things went as smoothly as possible....
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Nov 22,2014
Minithumbup
By:
Nov 22,2014
0 people found
this helpful
Matt and Alec were enthusiastic and full of support and creative ideas from the first point of contact. They obviously had very strong local knowledge, and were able to accurately position the market price and sale timing. I wanted the sale to be discrete and with as little disruption as possible to my busy schedule, and within 2 weeks (needed for photographs and for me to do a little tidying), and no big sign outside the house, the team had organised 13 viewings to occur on a single day that wa...
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Comment on agent fees
The fee paid was a bargain for the amount of work the agent actually did during the sale procedure.
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Oct 28,2014
Minithumbup
By:
Oct 28,2014
0 people found
this helpful
Elephant are a fantastic estate agent. They gave a very professional and personal service. The flat was marketed really well, with great photos and attention to detail and received offers very quickly. They dealt with a fairly lengthy and sometimes difficult sale brilliantly and I always felt like the process was in safe hands. A really lovely team of people - I would definitely recommend....
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Oct 20,2014
Minithumbup
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Oct 20,2014
0 people found
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Fantastic experience. Matthew was very motivated to get us through the buying process, communicated clearly throughout, and was contactable and helpful from day 1. We moved in within 70 days of making our offer. Tim...
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Oct 15,2014
Minithumbup
By:
Oct 15,2014
0 people found
this helpful
My wife and I were extremely happy with our Elephant experience - Matthew, Alec and the rest of the team were all brilliant with excellent customer relations, honesty, and above all else, integrity. These were the main reasons why we chose Elephant....
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Comment on agent fees
The were competitively matched against all the other local Estate Agents.
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Oct 12,2014
Minithumbup
By:
Oct 12,2014
0 people found
this helpful
We decided to use Elephant after talking to three different estate agents, and it was one of the best decisions we made. Matthew, Alec and their team were extremely professional throughout and couldn't have given us better service. They gave us great advice on selling our flat, and managed the viewings so well that we ended up with multiple offers. We ended up accepting an offer that was significantly above our original asking price, and we definitely feel that great sale price was all down to E...
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Sep 29,2014
Minithumbup
By:
Sep 29,2014
0 people found
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We had an extremely positive experience with Elephant. All the staff we dealt with, especially Matthew and Alex, were charming and courteous and bent over backwards to make sure we were kept in the loop throughout the sale procedure. Matthew's diligence in contacting agents and solicitors further up the chain during the last stages of the sale process was much appreciated....
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Sep 29,2014
Minithumbup
By:
Sep 29,2014
0 people found
this helpful
We have had a very positive experience in using elephant for the sale of our house. Right from the off they were very courteous and professional. The marketing literature for the property was outstanding and filled us with confidence. The initial sale went very smoothly and elephant struck a good balance in obtaining best value within a short timescale. They remained very hands on during the sale which may not always be the right approach but on reflection worked for us. Would happ...
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Sep 26,2014
Minithumbup
By:
Sep 26,2014
0 people found
this helpful
Elephant Estate Agents provided us with a really useful and high quality service. They organised the marketing very quickly. All the staff came to see the house before it hit the market. And then they were extremely helpful throughout the sale process. All for the same fee as the other local agencies, two of which I've used in the past, but did very little other than open the door for prospective buyers. I never thought I would recommend any estate agent. But here I am....
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Aug 03,2014
Minithumbup
By:
Aug 03,2014
0 people found
this helpful
From the first inquiry through to completion on the sale, Alec kept me informed throughout and responded promptly to any query I had in a thoroughly professional way. He has a friendly, reassuring and calm manner which was very welcome at what can be rather a stressful time. He knows the area well and can be relied on to recommend local people for electrical and gas checks/work, plumbers, builders and carpet fitters who have all provided me with excellent service. I am happy to have chosen...
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Jul 30,2014
Minithumbup
By:
Jul 30,2014
0 people found
this helpful
We were really impressed with the level of service and professionalism we received from Alec and team at Elephant. Even though we were the buyer and our purchase was a lengthy process, they remained empathetic and supportive throughout, going that extra mile. Elephant stand head and shoulders above the competition and we wouldn't hesitate to recommend them. With the housing market so strong, it's great to see a company with good ethics and a fantastic team. Thank you!...
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Jul 16,2014
Minithumbup
By:
Jul 16,2014
0 people found
this helpful
I highly recommend Elephant - I bought a house through them this summer and throughout the entire process their service was personal, attentive and responsive. I dealt with most of the team at one time or another and they were all fantastic - supporting me all the way through from offer and negotiations to finding traders men. Elephant, led by Mathew and Alec are fast becoming THE estate agents in our area, and it's not hard to see why. Thanks to Elephant I am now my perfect new house - thank y...
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Jul 16,2014
Minithumbup
By:
Jul 16,2014
0 people found
this helpful
There were a number of different estate agents involved in the sale and purchase of my house but Elephant were by far the most professional and easiest to deal with. They were incredibly pro active in pushing the sale along (in some instances doing work that other estate agents should have been doing) and if it wasnt for there persistence and chasing solicitors etc the move may never have happened. In addition both Matthew and Alec were really lovely throughout the whole process and really sup...
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Jul 14,2014
Minithumbup
By:
Jul 14,2014
0 people found
this helpful
Elephant were acting for the seller of the property I bought. There was a long complicated chain and many issues arose during the process. Throughout the five months it took for completion Elephant were fantastic. Helpful, reassuring and going beyond what you would expect. I recommend Elephant to anyone looking for great personal service with integrity, friendliness and style....
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May 12,2014
Minithumbup
By:
May 12,2014
0 people found
this helpful
I bought a property sold by Elephant after having been on their list and having viewed lots of properties with them. Throughout the whole process from viewing to completion Katie and Meagan were brilliant. They kept me right up to date and were friendly and personable. They ensured the pace of the process was maintained so the purchase happened quickly and efficiently. Having just bought this property I\'ve no intention of selling yet but when I do I will use Elephant. Highly recommended....
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Apr 29,2014
Minithumbup
By:
Apr 29,2014
0 people found
this helpful
Dealing with Matthew and Alec and the team at Elephant is an absolute delight. Professional, friendly, authentic, commercially astute and they do act in your best interest. We sold with Elephant and every stage of the process was supported by sound pragmatic advice and guidance. The property was marketed very professionally and we had 18 viewings on the first day, with 6 offers. We achieved well above the asking price and even after completion there were a few snags that needed to be...
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Apr 29,2014
Minithumbup
By:
Apr 29,2014
0 people found
this helpful
It was an absolute pleasure dealing with Elephant. We chose Elephant to sell our home as we were looking for an estate agent who we could trust, who would be upfront and honest with us, and who we felt would promote our property to the utmost. We were delighted with the personable yet professional service we received from the whole team, and would like to thank Alec, Matthew, Katy, Maegan and Katy for their sheer hard work and experience that resulted in us completing on our flat ahead of schedu...
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Areas covered
  • BS7
  • BS2
  • BS6



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Last updated at 4:13 PM 18/01/2016 by

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E-mail alec@elephantlovesbristol.co.uk
Last updated at 4:13 PM 18/01/2016 by
Alec Jupp - upload your photo Alec Jupp
director
47 reviews

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Matthew Bailey - upload your photo Matthew Bailey
34 reviews

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Katy Shackleford - upload your photo Katy Shackleford
Negotiator
7 reviews

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Tom Rawlings - upload your photo Tom Rawlings
Senior Negotiator
4 reviews

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Alys Davies - upload your photo Alys Davies
Negotiator
0 reviews

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Nick Durbin - upload your photo Nick Durbin
Assistant Manager
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