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    Angela Pappin-Cole
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    Amy Kennedy
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    Diana Tran
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    Katja Ortiz Hintz
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    Zara Dorman
E J Harris offer an independent, friendly, and professional residential lettings & management service for private and buy to let investment landlords in Central and West London London Lettings.
 
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Properties for sale
Properties for rent
May 06,2015
Minithumbup
By:
May 06,2015
0 people found
this helpful
Very surprised to read the review below. I have just rented a lovely flat through E J Harris and found all the staff there extremely polite, professional and helpful. I didn't encounter any problems throughout the whole process, even when discussing and making a few amendments to the tenancy agreement. Angela Pappin-Cole is the property manager there and is fantastic at her job. She is always friendly, highly efficient and just a phone call or email away. Overall, I had a really positive experie...
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Apr 02,2015
Minithumbdown
By:
Apr 02,2015
2 people found
this helpful
One of the worst estate agent experience we've had. It started with them not reading the conditions of our offer properly, which couldn't have been explained any clearer. Miscommunicated these to the LL and subsequently wasted a week of our time trying to re-negotiate the conditions of the offer with us. Once all agreed, pushed for us to pay the holding deposit asap only to put the flat back on the market a few days later while holding on to our money. Used lame excuses (e.g. IT problems) all t...
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What agent could do to change your mind?
They charge ‚£120 for simply sending out the standard tenancy agreement (with your name and break clause inserted) but refuse to amend it whatsoever. Completely unjustified and a total rip-off.
Comment on agent fees
They charge ‚£120 for simply sending out the standard tenancy agreement (with your name and break clause inserted) but refuse to amend it whatsoever. Completely unjustified and a total rip-off.
Was this helpful? Yes
Mar 09,2015
Minithumbup
By:
Mar 09,2015
1 people found
this helpful
Zara and her colleagues at EJ Harris were absolutely exceptional at finding me a new home. Attentive, efficient, and great to deal with throughout the whole process. They all took a great pride in their work and couldn't recommend them enough if looking for a property in their area....
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Dec 04,2014
Minithumbup
By:
Dec 04,2014
1 people found
this helpful
I absolutely loved working with Zara. I found her online and emailed her, and she got back to me right away. Even though I did not end up taking the first apartment we saw, Zara did a lot of research and brought many choices for me very promptly. Zara, seemed to really understand my apartment needs and found very solid options for me. I ended up getting a beautiful gem of an apartment I would have never known about if not for Zara! She was always very flexible with my long working hours and s...
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Jul 04,2014
Minithumbup
By:
Jul 04,2014
0 people found
this helpful
Dealing with EJ Harris has been a wonderful experience, probably the best one I've ever had with a Lettings Agency. By walking into their office and seeing such a comfortable atmosphere made me feel comfortable and relaxed. I must say Diana Tran is an excellent negotiator. She was great from the start up until the very end and very patient. I am very picky and she showed me about 10 flats before I decided on the right one. So hats off to Diana Tran....
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Aug 24,2013
Minithumbup
By:
Aug 24,2013
0 people found
this helpful
My overall experience with this agency is good. I am really not sure where and how the negative reviews come about. We had a smooth tenancy experience with them. The agent show us the property, formalised the contract between us and the landlord and give us the keys when they received the deposit. Everything goes well. The agent that I deal with is a very friendly person. She is always ready to answer our question and she is always ready to help. I strongly recommend people who needed to rent wi...
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Dec 07,2012
Minithumbdown
By:
Dec 07,2012
3 people found
this helpful
I had a terrible experience with EJ Harris and would strongly recommend anyone to think twice before dealing with this agent. They were hired by our landlord to show the building around with out our permission. We are long leaseholders at the building. When I refused access (and I was well within my rights to do so), Diana Tran became abusive and would leave the building. I called the police and while on the phone reporting her to the 999 operator, she became very enraged and threatened physical...
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Aug 31,2012
Minithumbdown
By:
Aug 31,2012
9 people found
this helpful
I had the WORSE EXPERIENCE EVER with EJ Harris and would strongly recommend anyone to go elsewhere. First off, the agent from EJ Harris sent us a written confirmation that the landlord agreed to our additional furniture requirements alongside our offer on a rental property. The requirements were crucial since the apartment came with very little furniture. The agent then came back to us after we payed the holding deposit of 2 weeks rent and said the landlord never received the email with the re...
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By: Kristian
Aug 01, 2013
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ALL DO NOT RENT THE ANY APARTMENTS FROM THESE GUYS - ITS A SCAM... The same apartments e.g. South Audley street and several more are listed ever 6-8 weeks to steal people deposits or trick you into getting a less describable flat.. I can not stress this enough - please stay away from EJ Harris its a SCAM!!!....
Aug 30,2012
Minithumbdown
By:
Aug 30,2012
6 people found
this helpful
After dealing with EJ Harris its hard to determine if the company and its employees are completely incompetent or operate with a blatant disregard for clients and common operational standards. To give you a back drop to the story, we put in an offer for an apartment in South Audrey Street after some negotiation we ended up putting in an offer for the asking price. Needless to say the offer was accepted, the agreements was lined up and a holding deposit was transferred to EJ Harris. We got the pa...
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What agent could do to change your mind?
AVOID
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Jul 19,2011
Minithumbdown
By:
Jul 19,2011
6 people found
this helpful
I would never use this letting agent again - they were unprofessional, rude, disorganised, abrupt and stressful to deal with. It got to the point where I would dread opening an email from them. They were unable to provide a list of costs from the outset (despite repeated requests) and would add aditional costs on at any point. Typical email exchanges would include comments such as 'return to us as a matter of urgency now'.....'Also I have forgotten to charge at administration fee of £120 ...
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Sep 15,2008
Minithumbdown
By:
Sep 15,2008
6 people found
this helpful
Brow beating tactics and unethical practices. Beware....
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By: renter
Apr 08, 2010
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What happened?....



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52 Brook Street Branch
52 Brook Street, London W1K 5DS
(7)
Office 1
38 Park Street, London W1K 2JF
(4)

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