Eddisonwhite Ltd

4.55/5 rating 89 reviews
  • 89% valuation accuracy
  • 89% recommend
  • 87% fee satisfaction
We are an independent estate agent, specialising in residential sales, lettings and property management within Wimbledon, Colliers Wood, Merton Abbey and surrounding areas.

eddisonwhite will tailo Read full description...We are an independent estate agent, specialising in residential sales, lettings and property management within Wimbledon, Colliers Wood, Merton Abbey and surrounding areas.

eddisonwhite will tailor every aspect of our service to best meet your individual requirements. Our commitment is simple, to achieve the best for our clients, while providing a level of professionalism that exceeds their expectations.

The director of eddisonwhite lives in SW19 and is dedicated to promoting the continuing success and growth of one of South London’s most popular locations
Eddisonwhite Ltd

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“Great service!...”

Oct 21,2018
Minithumbup
By: 'Ed'
Oct 21,2018
0 people found
this helpful
Really great service from start to finish and took all the stress out of renting out a property. Highly recommend....
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“Incompetent and irresponsible...”

Aug 01,2018
Minithumbdown
By: 'C Betts'
Aug 01,2018
0 people found
this helpful
Regular changeover of staff. Messages are not passed on to new staff. Poor communication. They even forgot to advise me that my tenants was moving out until the keys were returned to them. When I asked what compensation they would offer to remedy the situation, ...
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Nov 07,2017
Minithumbup
By: 'Sarah Oram'
Nov 07,2017
1 people found
this helpful
All the staff I've spoken to over the phone were great. They made the process and transition very smoothly with ease. They managed my rented property for years and during the sale, they sold it for me at a price that I was very ...
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Fantastic for the service that they provide
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Nov 02,2017
Minithumbup
By: 'Charlotte Duckworth'
Nov 02,2017
1 people found
this helpful
Holly has been extremely helpful and professional in all her work managing my tenanted property. Recently, she had to go above and beyond in order to assist in my remortgaging the property and she was courteous and efficient throughout the process, even when things got ...
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Oct 29,2017
Minithumbup
By: 'SarahG'
Oct 29,2017
1 people found
this helpful
I have been dealing with Eddison White for a long time now and have had no problems with them. They have dealt with queries in a professional and quick manner. I have had my proerty let through them for a long number of years and ...
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Comment on agent fees
Average for the industry
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Oct 19,2017
Minithumbdown
By: 'Disgusted'
Oct 19,2017
1 people found
this helpful
WORST service from an agency. We have a back log of over 70 emails in the short time we took tenancy...about 50 of those within the first three months...all about maintenance issues that were/are ignored, forgotten about, presumable deemed as unimportant, etc. We constantly ...
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Comment on agent fees
Waste of money
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Oct 05,2017
Minithumbdown
By: 'STAY WELL CLEAR'
Oct 05,2017
0 people found
this helpful
Turned up to view a property for Let and current tenant had not been informed we were coming however kindly let us in as the agent was late. When the agent turned up he proceeded to have an argument with the current tenant in front ...
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Comment on agent fees
£400 NON REFUNDABLE FEES which were not earned in my opinion.
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Sep 22,2017
Minithumbup
By: 'C Connor'
Sep 22,2017
1 people found
this helpful
An excellent local estate agent. They handled my sale efficiently, and were always quick to respond whenever I made contact. They spent many days chasing solicitors, and remained friendly and professional throughout. 100% would recommend them....
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Comment on agent fees
Competitive fees. The lowest fee that I was quoted locally.
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Apr 27,2017
Minithumbdown
By: 'Phil'
Apr 27,2017
4 people found
this helpful
Compared to another agent we used to buy another property, EddisonWhite's added value was null. After almost half a year between the offer acceptation and the exchange of contract, we finally decided to give up. I can give the benefice of the doubt and assume ...
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Apr 07,2017
Minithumbup
By: 'Ilda Pope'
Apr 07,2017
0 people found
this helpful
Its been a pleasure to have been a tenant at one of your properties very efficient and professional from stat to end of tenancy. Deposit was also issued promptly. Would definitely recommend *****...
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Comment on agent fees
Reasonable
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Mar 03,2017
Minithumbdown
By: 'migue&natacha'
Mar 03,2017
0 people found
this helpful
We were renting and after 6 months the landord sold the property. Carole was great. She helped a lot with everything! Thanks!...
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Nov 08,2016
Minithumbup
By: 'JamesG'
Nov 08,2016
0 people found
this helpful
We had two places to sell - got three local estate agents in and chose Eddisonwhite because they came over as the most professional and also I felt Richard in particular was somebody who I could work with well. In the end they sold one ...
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Oct 14,2016
Minithumbup
By: 'Ed B'
Oct 14,2016
0 people found
this helpful
Very responsive and competent agent and a pleasure to work with. All questions and queries were answered in a timely fashion and feel the advise given through out the process was honest and open, I will use them again in the future....
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Sep 21,2016
Minithumbup
By: 'Finally sw19 has a decent agent'
Sep 21,2016
1 people found
this helpful
Excellent efficient service .Very impressed with Kyle Gray.Handled everything perfectly so looking forward to completion and moving in. Sooo much better than Foxtons !! (sw19s worst agent by a contry mile) I switched to these guys and property sorted immediately. highly recommended...
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Sep 15,2016
Minithumbup
By: 'Sarah Preston'
Sep 15,2016
1 people found
this helpful
Stephen has been amazing at helping me, I cannot speak more highly of Stephen and the team at Eddison White. Stephen always goes above and beyond with helping me and my property. I would highly recommend him!...
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Comment on agent fees
Good
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Sep 12,2016
Minithumbup
By: 'Leila'
Sep 12,2016
1 people found
this helpful
Friendly and professional without any of the estate agent clichés. This is the second time I've let them sell a property for me. Moving house has it stresses so I'm grateful for their calm and positive outlook. Thank you !...
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Comment on agent fees
Very reasonable
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May 25,2016
Minithumbup
By: 'Jo'
May 25,2016
1 people found
this helpful
My property was valued accurately and sold quickly. The sale was a tricky process due to a lease extension, tenancy ending and an unscrupulous buyer who among many other delay tactics dropped his price at the point of exchange. Kyle did a great job of ...
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Comment on agent fees
Very reasonable
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May 24,2016
Minithumbup
By: 'Grant Tripp'
May 24,2016
1 people found
this helpful
Carole administers our rental property, while we are living outside the UK. Carole is very efficient, detailed, very responsive and most courteous work with. Often she has gone out of her way to rectify a problem quickly, efficiently and is cost conscious. We are most ...
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Comment on agent fees
Acceptable for the excellent worry free management
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Apr 26,2016
Minithumbdown
By: 'Christopher'
Apr 26,2016
0 people found
this helpful
Edison White are very biased towards the interest of their landlords. Below is a quote from TDS which we got once we found out we would not get our all our deposit back (note this we left on Feb 29th and got this letter on 24...
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What agent could do to change your mind?
credit check fee ‚£100 despite us having 3 previous credit checks with letting agents on the same high street paying ‚£700
Attached Files
Comment on agent fees
credit check fee ‚£100 despite us having 3 previous credit checks with letting agents on the same high street paying ‚£700
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By: Richard Eddison
Apr 27, 2016
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Dear Christopher, We are never happy to read a negative review. However, there are always two sides to every story and I do not feel you have given a fair account of the entire situation. This is supported by the TDS independent adjudicator on this matter awarding the Landlord 100% of the amount in dispute based on facts given by all concerned parties, yourself included. Contrary to your comment, the money does not go to the estate agent (We do not profit from this at all) but is returned to th ...
Feb 03,2016
Minithumbup
By: 'Westwood'
Feb 03,2016
1 people found
this helpful
Nothing was too much trouble or effort and all queries were dealt with immediately. The team were efficient, very friendly and professional and they reacted immediately to all questions and situations. Best agents we have dealt with in 33 years of buying/selling property...
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Comment on agent fees
Excellent rate for the fees
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Jan 21,2016
Minithumbup
By: 'Sandra Melo'
Jan 21,2016
0 people found
this helpful
Big thanks to Eddisonwhite Team! Everyone was very helpful throughout the process. Staff is highly motivated and energetic. Communication at all times was effective and the Sale of my property was a success....
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Comment on agent fees
Good
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Jan 20,2016
Minithumbup
By: 'Matt'
Jan 20,2016
0 people found
this helpful
First class and extremely professional service. Always going beyond to help with queries and issues. I'd highly recommend Ruchard and the Team...
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Comment on agent fees
Agents fees very competitive
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Dec 12,2015
Minithumbup
By: 'Pam'
Dec 12,2015
0 people found
this helpful
Eddison White were the managing agents for my property for over 5 years. During that time I have dealt mostly with Carole. She has always been very helpful and understanding of any problems either I or my tenants during that time may have had. My property ...
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Nov 23,2015
Minithumbup
By: 'Lisa'
Nov 23,2015
0 people found
this helpful
Great service and continuous support throughout the purchase. The solicitors were being difficult and really slow; Richard really helped push things along by calling and writing them formal letters. Kept me up to date at every stage even if just to let me know that ...
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Nov 13,2015
Minithumbup
By: 'Jessica Tooby'
Nov 13,2015
0 people found
this helpful
I bought my house from Eddison White 5 years ago and had found them very helpful and friendly, so when I was looking to sell they were the first agents that I considered. They are local to the area, very approachable and responsive. Once I got ...
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Comment on agent fees
Good value compared to other agents
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Nov 13,2015
Minithumbup
By: 'Peter Knight'
Nov 13,2015
0 people found
this helpful
Eddison White sold my house for me and the service was excellent. All of the agents were friendly and helpful. There were a few hiccups with a surveyor but Richard & Jack helped get all of us through it and the sale went ahead as ...
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Nov 08,2015
Minithumbup
By: 'Sarah'
Nov 08,2015
0 people found
this helpful
From day one of meeting Eddison White (Richard) we knew our property would be in good hands/ sold quickly. He provided us with the answers we needed. We had several offers in the first week which was outstanding. Richard & James were very helpful in ...
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Comment on agent fees
The fees were reflective of the work the agents did in selling our house so quickly and the work that went into the sales.
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Nov 07,2015
Minithumbup
By: 'Janna'
Nov 07,2015
0 people found
this helpful
We found all staff we dealt with helpful and professional, and also patient and understanding when issues slowing completion arose. We would definitely use Eddison White again as we had a good experience buying through them and they have excellent knowledge of the local area ...
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Oct 05,2015
Minithumbup
By: 'Simon'
Oct 05,2015
0 people found
this helpful
I can't rate Eddison White highly enough. From our initial discussions and evaluation through to the Completion all staff members were courteous, helpful, informative and a joy to work with. Special mention goes to James Johnson who managed our sale from start-to-finish; his knowledge of ...
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Sep 27,2015
Minithumbup
By: 'Rory'
Sep 27,2015
0 people found
this helpful
Eddison White have always worked hard to get us new tenants and have always managed to find new tenants in just a matter of days. They have always managed the signing of contracts and management of check (which is outsourced) with good efficiency so I ...
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TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
15 2 7 6 35 0 19 1 3 1

Fees

No fees set.

Complaints Procedure

Eddisonwhite aims to provide the highest standards of service to all their clients, but to ensure that your interests are safeguarded, we offer the following: If you believe you have a grievance, please write in the first instance to Nicola Eddison at the address below:
Eddisonwhite, 35 Cavendish Road, Colliers Wood, London SW19 2ET.
The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date. Following the conclusion of our in-house review we will write to you with a final written statement.
If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Ombudsman for Estate Agents, Beckett House, 4 Bridge Street, Salisbury SP1 2LX.
Last updated at 9:24 AM 13/02/2017 by allAgents

Awards won by Eddisonwhite Ltd

Individual Branch Awards

London, SW19

Firm rankings


Overall

Estate agents

Letting agents

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Eddisonwhite Ltd - Colliers Wood, London, SW19
Colliers Wood
34 Christchurch Road, London SW19 2NX
(66)
Eddisonwhite Ltd - Wimbledon, London, SW19
Wimbledon
85 The Broadway, London SW19 1QE
(21)

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