Eddisonwhite Ltd
4.5/5, 92 reviews
89% recommended
94% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
78% lettings fee satisfaction
We are an independent estate agent, specialising in residential sales, lettings and property management within Wimbledon, Colliers Wood, Merton Abbey and surrounding areas. eddisonwhite will tailor every aspect of our service to best meet your individual requirements. Our commitment is simple, to achieve the best for our clients, while providing ... show more We are an independent estate agent, specialising in residential sales, lettings and property management within Wimbledon, Colliers Wood, Merton Abbey and surrounding areas.

eddisonwhite will tailor every aspect of our service to best meet your individual requirements. Our commitment is simple, to achieve the best for our clients, while providing a level of professionalism that exceeds their expectations.

The director of eddisonwhite lives in SW19 and is dedicated to promoting the continuing success and growth of one of South London’s most popular locations

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Latest Reviews View all Reviews 92
8th May 2019
reviewed by 'Frank'
“I was misled and scammed by this agent. I am looking to make contact with other victims so that together ......”
7th May 2019
reviewed by 'M CRADDOCK'
“Have dealt with Eddison White for a few years now as they let 3 properties for me locally. The communication in ......”
26th Feb 2019
reviewed by 'Jo Green'
“Matt went above and beyond to help us with our sale and purchase. We are really grateful in particular that ......”
21st Oct 2018
reviewed by 'Ed'
“Really great service from start to finish and took all the stress out of renting out a property. Highly recommend....”
1st Aug 2018
reviewed by 'C Betts'
“Regular changeover of staff. Messages are not passed on to new staff. Poor communication. They even forgot to advise me ......”
7th Nov 2017
reviewed by 'Sarah Oram'
“All the staff I've spoken to over the phone were great. They made the process and transition very smoothly with ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 96% £208,000 £515,000
Lettings 100% 78% £875 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
16 2 8 6 36 0 19 1 3 1
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TPOS Sales TPOS Lettings TPOS DPS
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Estate agents
Letting agents
Latest Properties

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Eddisonwhite Ltd Branches (view all 2)
Colliers Wood, SW19
Wimbledon, SW19

“I was misled and scammed...”

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May 08,2019
Minithumbup
By: 'Frank'
May 08,2019
0 people found
this helpful
I was misled and scammed by this agent. I am looking to make contact with other victims so that together we are able to ensure he is held accountable and pays back the money owed to victims. If you too have been a victim please ...
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By: Frank
Aug 23, 2019
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Reference check costs you £30, you don't show results even when failed and so I'm sure you see this often. ...

“Excellent Letting Service...”

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May 07,2019
Minithumbup
By: 'M CRADDOCK'
May 07,2019
0 people found
this helpful
Have dealt with Eddison White for a few years now as they let 3 properties for me locally. The communication in terms of viewings and feedback was excellent and recently secured a new tenancy just 3 days after my previous tenant vacated and at an increased rent. ...
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Comment on agent fees
competitive
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“Sale and purchase review...”

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Feb 26,2019
Minithumbup
By: 'Jo Green'
Feb 26,2019
2 people found
this helpful
Matt went above and beyond to help us with our sale and purchase. We are really grateful in particular that he stepped in to deal with our sale when another agent jeopardised the transaction. I'm not sure it would of all gone through without Matts ...
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Comment on agent fees
Good
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“Great service!...”

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Oct 21,2018
Minithumbup
By: 'Ed'
Oct 21,2018
0 people found
this helpful
Really great service from start to finish and took all the stress out of renting out a property. Highly recommend....
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“Incompetent and irresponsible...”

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Aug 01,2018
Minithumbdown
By: 'C Betts'
Aug 01,2018
0 people found
this helpful
Regular changeover of staff. Messages are not passed on to new staff. Poor communication. They even forgot to advise me that my tenants was moving out until the keys were returned to them. When I asked what compensation they would offer to remedy the situation, ...
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By: Richard Eddison
Aug 22, 2019
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Cynthia, We did make a mistake, admitted responsibility, and reprimanded the staff member as this is not the standard of work we expect. By way of compensation we offered to dramatically reduce our fee but wouldn't do the work for nothing. Sorry it didn't work out but we have learnt a valuable lesson. ...

“All the staff I've spoken to over the phone were ......”

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Nov 07,2017
Minithumbup
By: 'Sarah Oram'
Nov 07,2017
2 people found
this helpful
All the staff I've spoken to over the phone were great. They made the process and transition very smoothly with ease. They managed my rented property for years and during the sale, they sold it for me at a price that I was very happy ...
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Comment on agent fees
Fantastic for the service that they provide
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“Holly has been extremely helpful and professional in all her ......”

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Nov 02,2017
Minithumbup
By: 'Charlotte Duckworth'
Nov 02,2017
2 people found
this helpful
Holly has been extremely helpful and professional in all her work managing my tenanted property. Recently, she had to go above and beyond in order to assist in my remortgaging the property and she was courteous and efficient throughout the process, even when things got ...
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“I have been dealing with Eddison White for a long ......”

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Oct 29,2017
Minithumbup
By: 'SarahG'
Oct 29,2017
2 people found
this helpful
I have been dealing with Eddison White for a long time now and have had no problems with them. They have dealt with queries in a professional and quick manner. I have had my proerty let through them for a long number of years and ...
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Comment on agent fees
Average for the industry
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“WORST service from an agency. We have a back log ......”

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Oct 19,2017
Minithumbdown
By: 'Disgusted'
Oct 19,2017
1 people found
this helpful
WORST service from an agency. We have a back log of over 70 emails in the short time we took tenancy...about 50 of those within the first three months...all about maintenance issues that were/are ignored, forgotten about, presumable deemed as unimportant, etc. We constantly ...
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Comment on agent fees
Waste of money
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“Turned up to view a property for Let and current ......”

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Oct 05,2017
Minithumbdown
By: 'STAY WELL CLEAR'
Oct 05,2017
0 people found
this helpful
Turned up to view a property for Let and current tenant had not been informed we were coming however kindly let us in as the agent was late. When the agent turned up he proceeded to have an argument with the current tenant in front ...
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Comment on agent fees
£400 NON REFUNDABLE FEES which were not earned in my opinion.
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“An excellent local estate agent. They handled my sale efficiently, ......”

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Sep 22,2017
Minithumbup
By: 'C Connor'
Sep 22,2017
1 people found
this helpful
An excellent local estate agent. They handled my sale efficiently, and were always quick to respond whenever I made contact. They spent many days chasing solicitors, and remained friendly and professional throughout. 100% would recommend them....
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Comment on agent fees
Competitive fees. The lowest fee that I was quoted locally.
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“Compared to another agent we used to buy another property, ......”

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Apr 27,2017
Minithumbdown
By: 'Phil'
Apr 27,2017
4 people found
this helpful
Compared to another agent we used to buy another property, EddisonWhite's added value was null. After almost half a year between the offer acceptation and the exchange of contract, we finally decided to give up. I can give the benefice of the doubt and assume ...
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“Its been a pleasure to have been a tenant at ......”

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Apr 07,2017
Minithumbup
By: 'Ilda Pope'
Apr 07,2017
0 people found
this helpful
Its been a pleasure to have been a tenant at one of your properties very efficient and professional from stat to end of tenancy. Deposit was also issued promptly. Would definitely recommend *****...
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Comment on agent fees
Reasonable
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“We were renting and after 6 months the landord sold the ......”

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Mar 03,2017
Minithumbdown
By: 'migue&natacha'
Mar 03,2017
0 people found
this helpful
We were renting and after 6 months the landord sold the property. Carole was great. She helped a lot with everything! Thanks!...
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“We had two places to sell - got three local ......”

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Nov 08,2016
Minithumbup
By: 'JamesG'
Nov 08,2016
0 people found
this helpful
We had two places to sell - got three local estate agents in and chose Eddisonwhite because they came over as the most professional and also I felt Richard in particular was somebody who I could work with well. In the end they sold one ...
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“Very responsive and competent agent and a pleasure to work ......”

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Oct 14,2016
Minithumbup
By: 'Ed B'
Oct 14,2016
0 people found
this helpful
Very responsive and competent agent and a pleasure to work with. All questions and queries were answered in a timely fashion and feel the advise given through out the process was honest and open, I will use them again in the future....
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“Excellent efficient service .Very impressed with Kyle Gray.Handled everything ......”

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Sep 21,2016
Minithumbup
By: 'Finally sw19 has a decent agent'
Sep 21,2016
1 people found
this helpful
Excellent efficient service .Very impressed with Kyle Gray.Handled everything perfectly so looking forward to completion and moving in. Sooo much better than Foxtons !! (sw19s worst agent by a contry mile) I switched to these guys and property sorted immediately. highly recommended...
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“Stephen has been amazing at helping me, I cannot speak ......”

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Sep 15,2016
Minithumbup
By: 'Sarah Preston'
Sep 15,2016
1 people found
this helpful
Stephen has been amazing at helping me, I cannot speak more highly of Stephen and the team at Eddison White. Stephen always goes above and beyond with helping me and my property. I would highly recommend him!...
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Comment on agent fees
Good
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“Friendly and professional without any of the estate agent cliché......”

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Sep 12,2016
Minithumbup
By: 'Leila'
Sep 12,2016
1 people found
this helpful
Friendly and professional without any of the estate agent clichés. This is the second time I've let them sell a property for me. Moving house has it stresses so I'm grateful for their calm and positive outlook. Thank you !...
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Comment on agent fees
Very reasonable
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“My property was valued accurately and sold quickly. The sale ......”

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May 25,2016
Minithumbup
By: 'Jo'
May 25,2016
1 people found
this helpful
My property was valued accurately and sold quickly. The sale was a tricky process due to a lease extension, tenancy ending and an unscrupulous buyer who among many other delay tactics dropped his price at the point of exchange. Kyle did a great job of ...
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Comment on agent fees
Very reasonable
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“Carole administers our rental property, while we are living outside ......”

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May 24,2016
Minithumbup
By: 'Grant Tripp'
May 24,2016
1 people found
this helpful
Carole administers our rental property, while we are living outside the UK. Carole is very efficient, detailed, very responsive and most courteous work with. Often she has gone out of her way to rectify a problem quickly, efficiently and is cost conscious. We are most ...
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Comment on agent fees
Acceptable for the excellent worry free management
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“Edison White are very biased towards the interest of their ......”

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Apr 26,2016
Minithumbdown
By: 'Christopher'
Apr 26,2016
0 people found
this helpful
Edison White are very biased towards the interest of their landlords. Below is a quote from TDS which we got once we found out we would not get our all our deposit back (note this we left on Feb 29th and got this letter on 24...
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What agent could do to change your mind?
credit check fee ‚£100 despite us having 3 previous credit checks with letting agents on the same high street paying ‚£700
Attached Filesnbsp;
Comment on agent fees
credit check fee ‚£100 despite us having 3 previous credit checks with letting agents on the same high street paying ‚£700
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By: Richard Eddison
Apr 27, 2016
View all comments (1)
Dear Christopher, We are never happy to read a negative review. However, there are always two sides to every story and I do not feel you have given a fair account of the entire situation. This is supported by the TDS independent adjudicator on this matter awarding the Landlord 100% of the amount in dispute based on facts given by all concerned parties, yourself included. Contrary to your comment, the money does not go to the estate agent (We do not profit from this at all) but is returned to th ...

“Nothing was too much trouble or effort and all queries ......”

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Feb 03,2016
Minithumbup
By: 'Westwood'
Feb 03,2016
2 people found
this helpful
Nothing was too much trouble or effort and all queries were dealt with immediately. The team were efficient, very friendly and professional and they reacted immediately to all questions and situations. Best agents we have dealt with in 33 years of buying/selling property...
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Comment on agent fees
Excellent rate for the fees
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“Big thanks to Eddisonwhite Team! Everyone was very helpful throughout ......”

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Jan 21,2016
Minithumbup
By: 'Sandra Melo'
Jan 21,2016
1 people found
this helpful
Big thanks to Eddisonwhite Team! Everyone was very helpful throughout the process. Staff is highly motivated and energetic. Communication at all times was effective and the Sale of my property was a success....
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Comment on agent fees
Good
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“First class and extremely professional service. Always going beyond to ......”

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Jan 20,2016
Minithumbup
By: 'Matt'
Jan 20,2016
1 people found
this helpful
First class and extremely professional service. Always going beyond to help with queries and issues. I'd highly recommend Ruchard and the Team...
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Comment on agent fees
Agents fees very competitive
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“Eddison White were the managing agents for my property for ......”

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Dec 12,2015
Minithumbup
By: 'Pam'
Dec 12,2015
0 people found
this helpful
Eddison White were the managing agents for my property for over 5 years. During that time I have dealt mostly with Carole. She has always been very helpful and understanding of any problems either I or my tenants during that time may have had. My property ...
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“Great service and continuous support throughout the purchase. The solicitors ......”

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Nov 23,2015
Minithumbup
By: 'Lisa'
Nov 23,2015
1 people found
this helpful
Great service and continuous support throughout the purchase. The solicitors were being difficult and really slow; Richard really helped push things along by calling and writing them formal letters. Kept me up to date at every stage even if just to let me know that ...
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“I bought my house from Eddison White 5 years ago and ......”

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Nov 13,2015
Minithumbup
By: 'Jessica Tooby'
Nov 13,2015
1 people found
this helpful
I bought my house from Eddison White 5 years ago and had found them very helpful and friendly, so when I was looking to sell they were the first agents that I considered. They are local to the area, very approachable and responsive. Once I got ...
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Comment on agent fees
Good value compared to other agents
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“Eddison White sold my house for me and the service ......”

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Nov 13,2015
Minithumbup
By: 'Peter Knight'
Nov 13,2015
1 people found
this helpful
Eddison White sold my house for me and the service was excellent. All of the agents were friendly and helpful. There were a few hiccups with a surveyor but Richard & Jack helped get all of us through it and the sale went ahead as planned. ...
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“From day one of meeting Eddison White (Richard) we knew ......”

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Nov 08,2015
Minithumbup
By: 'Sarah'
Nov 08,2015
0 people found
this helpful
From day one of meeting Eddison White (Richard) we knew our property would be in good hands/ sold quickly. He provided us with the answers we needed. We had several offers in the first week which was outstanding. Richard & James were very helpful in guiding ...
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Comment on agent fees
The fees were reflective of the work the agents did in selling our house so quickly and the work that went into the sales.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Eddisonwhite aims to provide the highest standards of service to all their clients, but to ensure that your interests are safeguarded, we offer the following: If you believe you have a grievance, please write in the first instance to Nicola Eddison at the address below:
Eddisonwhite, 35 Cavendish Road, Colliers Wood, London SW19 2ET.
The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date. Following the conclusion of our in-house review we will write to you with a final written statement.
If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Ombudsman for Estate Agents, Beckett House, 4 Bridge Street, Salisbury SP1 2LX.
Last updated at 9:24 AM 13/02/2017 by allAgents

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