95% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
75% lettings fee satisfaction
We are an independent estate agent, specialising in residential sales, lettings and property management within Wimbledon, Colliers Wood, Merton Abbey and surrounding areas. eddisonwhite will tailor every aspect of our service to best meet your individual requirements. Our commitment is simple, to achieve the best for our clients, while providing ...
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We are an independent estate agent, specialising in residential sales, lettings and property management within Wimbledon, Colliers Wood, Merton Abbey and surrounding areas.
eddisonwhite will tailor every aspect of our service to best meet your individual requirements. Our commitment is simple, to achieve the best for our clients, while providing a level of professionalism that exceeds their expectations.
The director of eddisonwhite lives in SW19 and is dedicated to promoting the continuing success and growth of one of South London’s most popular locations
eddisonwhite will tailor every aspect of our service to best meet your individual requirements. Our commitment is simple, to achieve the best for our clients, while providing a level of professionalism that exceeds their expectations.
The director of eddisonwhite lives in SW19 and is dedicated to promoting the continuing success and growth of one of South London’s most popular locations
Latest Reviews
View all Reviews 95
4th Feb 2021
reviewed by 'Ntsiki'
30th Sep 2020
reviewed by 'Caroline'
9th Jul 2020
reviewed by 'Kwadjo'
8th May 2019
reviewed by 'Frank'
26th Feb 2019
reviewed by 'Jo'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 96% | £208,000 | £515,000 |
| Lettings | 100% | 75% | £875 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 16 | 2 | 9 | 7 | 37 | 0 | 19 | 1 | 3 | 1 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Latest Properties
No Properties
Feb 04,2021
Feb 04,2021
0
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I was looking for the perfect flat within my price range in South West London and Rhys Isaac gave me a very professional, seamless, friendly and timeous experience. I love my new place....
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Sep 30,2020
Sep 30,2020
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Fantastic service from Emma Brundle, who sold our London flat really quickly and was incredibly efficient throughout. Great advice in achieving a high price for our property too...
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Jul 09,2020
Jul 09,2020
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The worst experience I have ever had with an agency, at the end of the tenancy they will try to worm every last penny from you ....
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May 08,2019
May 08,2019
0
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I was misled and scammed by this agent. I am looking to make contact with other victims so that together we are able to ensure he is held accountable and pays back the money owed to victims. If you too have been a victim please ...
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Aug 23, 2019
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Reference check costs you £30, you don't show results even when failed and so I'm sure you see this often. ...
May 07,2019
May 07,2019
0
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this helpful
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Have dealt with Eddison White for a few years now as they let 3 properties for me locally. The communication in terms of viewings and feedback was excellent and recently secured a new tenancy just 3 days after my previous tenant vacated and at an increased rent. ...
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Comment on agent fees
competitive
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Feb 26,2019
Feb 26,2019
2
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this helpful
this helpful
Matt went above and beyond to help us with our sale and purchase. We are really grateful in particular that he stepped in to deal with our sale when another agent jeopardised the transaction. I'm not sure it would of all gone through without Matts ...
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Comment on agent fees
Good
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Oct 21,2018
Oct 21,2018
0
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Really great service from start to finish and took all the stress out of renting out a property. Highly recommend....
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Aug 01,2018
Aug 01,2018
0
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Regular changeover of staff. Messages are not passed on to new staff. Poor communication. They even forgot to advise me that my tenants was moving out until the keys were returned to them. When I asked what compensation they would offer to remedy the situation, ...
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Aug 22, 2019
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Cynthia, We did make a mistake, admitted responsibility, and reprimanded the staff member as this is not the standard of work we expect. By way of compensation we offered to dramatically reduce our fee but wouldn't do the work for nothing. Sorry it didn't work out but we have learnt a valuable lesson. ...
Nov 07,2017
Nov 07,2017
2
people found
this helpful
this helpful
All the staff I've spoken to over the phone were great. They made the process and transition very smoothly with ease. They managed my rented property for years and during the sale, they sold it for me at a price that I was very happy ...
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Comment on agent fees
Fantastic for the service that they provide
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Nov 02,2017
Nov 02,2017
2
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this helpful
this helpful
Holly has been extremely helpful and professional in all her work managing my tenanted property. Recently, she had to go above and beyond in order to assist in my remortgaging the property and she was courteous and efficient throughout the process, even when things got ...
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Oct 29,2017
Oct 29,2017
2
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I have been dealing with Eddison White for a long time now and have had no problems with them. They have dealt with queries in a professional and quick manner.
I have had my proerty let through them for a long number of years and ...
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Comment on agent fees
Average for the industry
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Oct 19,2017
Oct 19,2017
1
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WORST service from an agency. We have a back log of over 70 emails in the short time we took tenancy...about 50 of those within the first three months...all about maintenance issues that were/are ignored, forgotten about, presumable deemed as unimportant, etc. We constantly ...
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Comment on agent fees
Waste of money
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Oct 05,2017
Oct 05,2017
0
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Turned up to view a property for Let and current tenant had not been informed we were coming however kindly let us in as the agent was late. When the agent turned up he proceeded to have an argument with the current tenant in front ...
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Comment on agent fees
£400 NON REFUNDABLE FEES which were not earned in my opinion.
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Sep 22,2017
Sep 22,2017
1
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An excellent local estate agent. They handled my sale efficiently, and were always quick to respond whenever I made contact. They spent many days chasing solicitors, and remained friendly and professional throughout. 100% would recommend them....
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Comment on agent fees
Competitive fees. The lowest fee that I was quoted locally.
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Apr 27,2017
Apr 27,2017
4
people found
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Compared to another agent we used to buy another property, EddisonWhite's added value was null.
After almost half a year between the offer acceptation and the exchange of contract, we finally decided to give up.
I can give the benefice of the doubt and assume ...
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Apr 07,2017
Apr 07,2017
0
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Its been a pleasure to have been a tenant at one of your properties very efficient and professional from stat to end of tenancy.
Deposit was also issued promptly.
Would definitely recommend *****...
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Comment on agent fees
Reasonable
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Mar 03,2017
Mar 03,2017
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We were renting and after 6 months the landord sold the property.
Carole was great. She helped a lot with everything!
Thanks!...
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Nov 08,2016
Nov 08,2016
0
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We had two places to sell - got three local estate agents in and chose Eddisonwhite because they came over as the most professional and also I felt Richard in particular was somebody who I could work with well. In the end they sold one ...
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Oct 14,2016
Oct 14,2016
0
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Very responsive and competent agent and a pleasure to work with. All questions and queries were answered in a timely fashion and feel the advise given through out the process was honest and open, I will use them again in the future....
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Sep 21,2016
Sep 21,2016
1
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Excellent efficient service .Very impressed with Kyle Gray.Handled everything perfectly so looking forward to completion and moving in. Sooo much better than Foxtons !! (sw19s worst agent by a contry mile) I switched to these guys and property sorted immediately. highly recommended...
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Sep 15,2016
Sep 15,2016
1
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Stephen has been amazing at helping me, I cannot speak more highly of Stephen and the team at Eddison White. Stephen always goes above and beyond with helping me and my property. I would highly recommend him!...
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Comment on agent fees
Good
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Sep 12,2016
Sep 12,2016
1
people found
this helpful
this helpful
Friendly and professional without any of the estate agent clichés. This is the second time I've let them sell a property for me.
Moving house has it stresses so I'm grateful for their calm and positive outlook. Thank you !...
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Comment on agent fees
Very reasonable
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May 25,2016
May 25,2016
1
people found
this helpful
this helpful
My property was valued accurately and sold quickly. The sale was a tricky process due to a lease extension, tenancy ending and an unscrupulous buyer who among many other delay tactics dropped his price at the point of exchange. Kyle did a great job of ...
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Comment on agent fees
Very reasonable
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May 24,2016
May 24,2016
1
people found
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Carole administers our rental property, while we are living outside the UK. Carole is very efficient, detailed, very responsive and most courteous work with. Often she has gone out of her way to rectify a problem quickly, efficiently and is cost conscious. We are most ...
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Comment on agent fees
Acceptable for the excellent worry free management
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Apr 26,2016
Apr 26,2016
0
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Edison White are very biased towards the interest of their landlords. Below is a quote from TDS which we got once we found out we would not get our all our deposit back (note this we left on Feb 29th and got this letter on 24...
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What agent could do to change your mind?
credit check fee ‚£100 despite us having 3 previous credit checks with letting agents on the same high street paying ‚£700Attached Filesnbsp;
Comment on agent fees
credit check fee ‚£100 despite us having 3 previous credit checks with letting agents on the same high street paying ‚£700
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Apr 27, 2016
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(1)
Dear Christopher,
We are never happy to read a negative review. However, there are always two sides to every story and I do not feel you have given a fair account of the entire situation. This is supported by the TDS independent adjudicator on this matter awarding the Landlord 100% of the amount in dispute based on facts given by all concerned parties, yourself included. Contrary to your comment, the money does not go to the estate agent (We do not profit from this at all) but is returned to th ...
Feb 03,2016
Feb 03,2016
2
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this helpful
this helpful
Nothing was too much trouble or effort and all queries were dealt with immediately. The team were efficient, very friendly and professional and they reacted immediately to all questions and situations. Best agents we have dealt with in 33 years of buying/selling property...
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Comment on agent fees
Excellent rate for the fees
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Jan 21,2016
Jan 21,2016
1
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Big thanks to Eddisonwhite Team!
Everyone was very helpful throughout the process. Staff is highly motivated and energetic. Communication at all times was effective and the Sale of my property was a success....
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Comment on agent fees
Good
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Jan 20,2016
Jan 20,2016
1
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First class and extremely professional service. Always going beyond to help with queries and issues. I'd highly recommend Ruchard and the Team...
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Comment on agent fees
Agents fees very competitive
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Dec 12,2015
Dec 12,2015
0
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Eddison White were the managing agents for my property for over 5 years. During that time I have dealt mostly with Carole.
She has always been very helpful and understanding of any problems either I or my tenants during that time may have had.
My property ...
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Nov 23,2015
Nov 23,2015
1
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Great service and continuous support throughout the purchase. The solicitors were being difficult and really slow; Richard really helped push things along by calling and writing them formal letters.
Kept me up to date at every stage even if just to let me know that ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Eddisonwhite aims to provide the highest standards of service to all their clients, but to ensure that your interests are safeguarded, we offer the following: If you believe you have a grievance, please write in the first instance to Nicola Eddison at the address below:
Eddisonwhite, 35 Cavendish Road, Colliers Wood, London SW19 2ET.
The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date. Following the conclusion of our in-house review we will write to you with a final written statement.
If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Ombudsman for Estate Agents, Beckett House, 4 Bridge Street, Salisbury SP1 2LX.
Last updated at 9:24 AM 13/02/2017 by allAgents
Eddisonwhite, 35 Cavendish Road, Colliers Wood, London SW19 2ET.
The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date. Following the conclusion of our in-house review we will write to you with a final written statement.
If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Ombudsman for Estate Agents, Beckett House, 4 Bridge Street, Salisbury SP1 2LX.
