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    Becky farrar
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Apr 21,2017
Minithumbdown
By:
Apr 21,2017
2 people found
this helpful
I would not chose this letting agency again even if it was the last agency on earth. 1. High registration/ check in fees in my case for a studio 250 pounds and they didn't even make the effort of delivering me the keys to the apartment I had to go to their office to pick them up. 2. Lots of hidden fees they do not tell you about, very high check-out and cleaning fees. The check-out fee was not clearly stated in the contract (the amount) 3. When you roll into a monthly basis contract they act...
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Comment on agent fees
Very High
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Mar 22,2017
Minithumbdown
By:
Mar 22,2017
0 people found
this helpful
They made a complete hash of dealing to a drainage problem affecting a neighbouring property over many years even denying any prior knowledge of it. This was despite being told there was lots of correspondence from them on the issue.Eventually did u turn admitted knowledge going back years. When I sold they refused to pay backover payments made across two months by my bank. Failed to hold annual meetings.etc. I wouldnt ever use them again.Customer focus is apalling administration extremely...
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Comment on agent fees
Rather expensive .
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Feb 07,2017
Minithumbdown
By:
Feb 07,2017
1 people found
this helpful
Absolutely appalling service.The worst customer service I have ever experienced. They have no clue about the rules and regulations and Never respond, or contact you back. They have many outrageous hidden fees and are untrustworthy. They do not have a clue what they are doing! Would 100% avoid at all costs!...
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Dec 23,2016
Minithumbdown
By:
Dec 23,2016
1 people found
this helpful
Hidden fees very bad support, payed 250 pounds for registration and security check and I had to go to leeds from bradford to pick up the keys, 110 pounds end contract fee thats just disgusting....
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Comment on agent fees
Very high and make no sense
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Dec 06,2016
Minithumbdown
Becky farrar
By:
Dec 06,2016
1 people found
this helpful
Communication was dreadful, take forever to reply back. Unnecessary charges, complete and utter liars. Wouldn't recommended if they were the last estate agents on earth....
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Comment on agent fees
Disgusting
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Feb 04,2016
Minithumbdown
By:
Feb 04,2016
0 people found
this helpful
Eddisons were difficult from the start- they initially offered us an apartment before telling us it had already been let to someone else. When we moved in to a different apartment, it was filthy and hadn't been cleaned at all. Although they then cleaned it there were several problems which had not been picked up on the inspection. Thankfully we took multiple pictures and sent them to eddisons to ensure they were on record. We had several complaints which were not dealt with or even ackno...
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Comment on agent fees
Expensive fees both at the start and at the end
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Jan 17,2015
Minithumbdown
By:
Jan 17,2015
1 people found
this helpful
I have rented in London for many years, Eddisons of 26 East Parade Leeds LS1 5BW are the least caring, incompetent and rude team of people that have ever come across. Our property appears to be going through a full repossession, as 30 tenants have been served a section 21 notice. Empathy is not possible from this bunch, every letter you get has a spelling mistake, they are dishonest, our building has been run into the ground, whilst they suck every last penny. Having stayed in two properties...
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What agent could do to change your mind?
They could improve their telephone manner, they could treat their tenants like human beings and show some empathy. If they were to put themselves in the shoes of their customers, they would not accept the service that they give out, or the standards that they allow the housing for the tenants to live in. Their actions prove that they are only in it for the money.
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Comment on agent fees
agent fees are a joke, justify the cost of them\"!
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Jul 31,2013
Minithumbdown
By:
Jul 31,2013
4 people found
this helpful
I would not recommend letting from Eddisons they have the worse team of workers in the office. I paid my rent then i get a call asking for it in the most rude manner possible, when i told them i had already paid and what date i paid i didnt even receive a sorry. I had informed them i had changed my phone number yet i had people coming to see my flat as my tenancy was due to end with me oblivious to what was going on and when i questioned the colleague why i wasnt informed he said i tried to cal...
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Birmingham
3rd Floor, Temple Point, 1 Temple Row,, Birmingham B2 5LG
(0)
Bradford
Caspian House, 61 East Parade, Bradford BD1 5EP
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Bristol
The Pithay, Bristol BS1 2NB
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show all branches (11)
Huddersfield
90 New North Road, Huddersfield HD1 5NE
(0)
Leeds
Toronto Square Toronto Street, Leeds LS1 2HJ
(6)
London
35 New Bridge Street, London EC4V 6BW
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Manchester
340 Deansgate, Manchester M3 4LY
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northampton
4 Basset Court, Northampton NN4 5EZ
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Nottingham
133 Bramcote Avenue, Nottingham NG9 4EY
(0)
Office 1
Finlay House, 10-14 West Nile Street, Glasgow G1 2PP
(2)
Stockport
Seaton House 61 Wellington Street, Stockport SK1 3AD
(0)

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