Estate agent for lettings and sales, owned & foundered by Land Lady Susan Moore

38 North Hill
01206 764490

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Aug 25,2011
Aug 25,2011
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Property Grubby & Dirty when tenancy began with some areas of damp and non-functioning / ill-functioning white goods, No 1 to 1 contact allowed with LandLady throughout tenancy period, Many issues with payments and payment errors, invoices never understandable even by staff at this estate agents!!! Complaints never followed up, repairs made by cowboy style builders (10 second patch up jobs). Whole Tenancy Deposit taken at end of tenancy by land lady for items and areas non existant! Example ...
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What agent could do to change your mind?
Given back 90% of the deposit, told us the tenant what she needed/wantedto be done before the tenancy ended, Communicated!!! and not hid!!! from Me. Visited the property at some point once in a while, Investigated her own in house accounts department, Didnt make false claims made out of thin air and from the staff's experiences. Negotiated properly and fairly. added up all that i'd spent on the property and took this figure into account.
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