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    Sam Hall
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    Daniel Hanks
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    Charlie Taylor
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    Tom Murray
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    Syed
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    Harjit Shah
Dwell Estate Agents are a traditional independent estate agency, with over 40 years Local property experience. Made up from a collection of successful estate agents, we aim to be recognised for our superior professional service and our intimate local knowledge of all areas that we operate in. Specialising in all aspects of residential property, our friendly and enthusiastic nature ensures that our clients continually return to sell, let, buy and rent through us.

262 Hoe Street
Walthamstow,London
Greater London
E17 3AX
020 8521 4207

 
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Properties for sale
Properties for rent
Feb 16,2016
Minithumbdown
By:
Feb 16,2016
0 people found
this helpful
Very bad service to tenants and landlords. They left a tenant without a place to stay, telling him only the day before he was going to move that he could not move because the property had structural problems, when in fact they had agreed with other tenant to move in that day and they 'forgot' to let him know. On other occasion they sent me some tenants and although they had charged me all the money they had not done credit records, the tenants did not have stable jobs and they did not inform me...
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What agent could do to change your mind?
Bad, as no work is done but full commission taken
Comment on agent fees
Bad, as no work is done but full commission taken
Was this helpful? Yes
Sep 19,2014
Minithumbdown
By:
Sep 19,2014
1 people found
this helpful
These guys are an out-and-out bunch of crooks. Do not go NEAR them. A court has awarded a judgement in my favour for failure to return a deposit which Daniel Hanks has consistently dodged by pretending to no longer work there. He is in contempt of court and I am in the process of taking out bankruptcy proceedings against him. My tenant also had a terrible time with them. Please do not use these people....
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What agent could do to change your mind?
The best thing that could happen to these agents is for them to be struck off.
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Apr 29,2014
Minithumbdown
By:
Apr 29,2014
2 people found
this helpful
This lettings agents did not send the contract to me after repeated requests. They haven't protected my deposit. They are no repairing what they say they will repair even before I moved. They are not answering my emails. The definition of DODGINESS....
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Feb 26,2014
Minithumbdown
By:
Feb 26,2014
2 people found
this helpful
Myself and my housemate rented a property through Dwell Estate Agents and I would like to let everybody know what a terrible experience we had dealing with them. I must admit that everything went fairly smoothly with the move in process (around 2 and a half years ago). Following the move we dealt directly with our landlord throughout the tenancy. He managed any issues very well and we had no difficulties with him. However, once we gave notice to our landlord we had to deal with Dwell Es...
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What agent could do to change your mind?
Improve communication skills Keeping appointments that have been made Returning deposit in good time
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Feb 24,2014
Minithumbup
By:
Feb 24,2014
0 people found
this helpful
The service recieved was excellent from start to finish. Everything was dealt with professionally and quickly. All of the staff were very helpful and went out of their way to help....
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Feb 14,2014
Minithumbup
By:
Feb 14,2014
1 people found
this helpful
Dwell estates have managed my properties for the last 3 years they have been very professional in every aspect ,I have been treated in a kind and welcoming manner when ever I have dealings with them .Dwell staff at all levels are well trained and have always given me what I required. Prior to using Dwell Estates I had used other agents and could not find a suitable one so decided to go alone but to my bad judgment,I have had terrible Tenants causing me untold trouble ,I\'ve even had to evict som...
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Feb 02,2014
Minithumbdown
By:
Feb 02,2014
2 people found
this helpful
Initially the service was relatively ok with responses to enquiries typically answered within 48 hours. However after first 9months customer service is practically non-existence with emails going unanswered even after several chases and follow up calls. The service is far from satisfactory both from my perspective but also my tenants who have also been frustrated to the agent not returning calls and emails....
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What agent could do to change your mind?
Better customer service - at the moment and for the past 6/9months this has been non existent.
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Dec 28,2013
Minithumbdown
By:
Dec 28,2013
2 people found
this helpful
Worst estate agents ever run by boys. Approached them to manage my property as I did not have the time to do so myself. The first month was fine, after that I found myself chasing them continuously to find out when payment was going to be put into my account as well as making sure the tenants signed certain docs, even had to threaten Haj with turning up at the agents and making a scene, just to get him to go to the property to issue a Notice of Possession. Sometimes they lie about who you are ta...
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Nov 27,2013
Minithumbup
By:
Nov 27,2013
1 people found
this helpful
Dwell have managed my three properties for over two years now and i have always received a very smooth and efficient service from them. They keep me up to date with the condition of my properties and how my tenants are getting on. They respond to my queries quickly and Daniel and Sam are always on top of things. I'm hoping to buy again soon and Dwell will also be managing my new property....
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Nov 22,2013
Minithumbdown
By:
Nov 22,2013
3 people found
this helpful
Instructing Dwell to "manage" my property was the worst mistake I\'ve made in a long time. Unprofessional, unhelpful, and full of broken promises (see Lulu\'s comment below for what sounds like a similar experience). Dwell failed to find a tenant who met my basic requirements - I don\'t consider someone out of work and bankrupt to be a professional person, but they hid the truth from me - and their view of "managing" my property meant never visiting it, failing to transfer th...
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Nov 21,2013
Minithumbup
By:
Nov 21,2013
1 people found
this helpful
My experience with using Dwel estate agents is was one to remember. I am a very happy tenant because of the professionalism shown by both Syed and Sam. I have recommended their service to friends and family....
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Nov 18,2013
Minithumbdown
By:
Nov 18,2013
2 people found
this helpful
My husband and I rented a propert from Dwell for two years. The first process of paying holding deposit and moving into the property was good. However, for the two years we lived in the property Dwell rung twice to arrange an inspection, which surprisingly they never turned up to carry and never bothered to call and cancel or apologise for not turning up. We have since moved out of the property and it has been 5 months since we moved out and still we haven\'t been paid our deposit back. We have ...
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What agent could do to change your mind?
Act and deal professionally with tenants. Stick to the terms and conditions laid out in the lease agreement.
Was this helpful? Yes
Nov 15,2013
Minithumbup
By:
Nov 15,2013
2 people found
this helpful
I used Dwell to let my property for me rather than manage due to bad experience in the past, with competitors of the agents coming round and giving me ridiculous quotes on the potential rental yields of my property, Two young Lads Syed and Tom came to give me another quote not looking forward to what they had to say I was actually surprised, They asked me what rent I aimed to achieve, what tenants I wanted and how much my mortgage costs. Based on these three questions they took all answers...
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Nov 15,2013
Minithumbup
By:
Nov 15,2013
1 people found
this helpful
I am very satisfied with the service that was given from Dwell. Syed and Sam was very kind and their professionalism was shown throughout the whole process. I have already recommended Dwell to my friends and family and will always use them in the future....
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Nov 01,2013
Minithumbdown
By:
Nov 01,2013
1 people found
this helpful
Like other posters on this site, my wife and I have had poor experiences with Dwell. Our experience started with registering with them to look at a property they were listing on findaproperty.com After being told that that property was already gone and that they deliberately leave them up to encourage customers, we were taken to view another property which seemed to suit our needs. We left to have a think about it, then called and asked to see it again. On this visit we were then shown ALL th...
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Oct 24,2013
Minithumbup
By:
Oct 24,2013
3 people found
this helpful
Just a few words to strongly recommend Dwell Estates Agents in Walthamstow. After weeks lost with other agencies that were able only to waste my time, Tom at Dwell Estates was able to find the perfect place for me immediately (even pet-friendly..almost a miracle in London! So pet parents desperately looking for a flat give them a call immediately). In a couple of days I was able to move in, with a perfect assistance in every step of the process. Now that I live in the house I can see that their ...
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Oct 20,2013
Minithumbup
By:
Oct 20,2013
3 people found
this helpful
Dwell Estate Agents have made my property search so relaxing. Tom and Syed always called me every two days with new updated properties that may be of interest to me. Syed deliberately showed me a property i would dislike just so he could know what I am exactly looking for. The whole process i was kept in the loop and had nothing to worry about from finding the property to moving in. I would definitely recommend Dwell Estate Agents to all tenants and landlords as they are the only agents i ha...
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Aug 31,2013
Minithumbdown
By:
Aug 31,2013
4 people found
this helpful
Dwell estates are the worst agency I have ever had the unfortunate experience of having to deal with. From the outset the lettings team were quick to bend the truth and all the agents we met used the same catch phrase (see below.) We went to view a property which was at the right price, location and size but the apartment was neglected, moldy and mid refurbishment. We put an offer down contingent on the refurbishment being done up to a decent level with mold cleared, the agent I dealt with k...
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Aug 08,2013
Minithumbdown
By:
Aug 08,2013
1 people found
this helpful
I can\'t believe this company has got any good reviews! My boyfriend and I had a terrible experience with Dwell Estates. Despite initially finding a nice property and putting down a £500 "holding fee" and being told that Sam would contact us by 12pm the following day to let us know if the landlord had approved us, we didn\'t manage to speak to him till nearly a week later. Every time we rang we were told he was not available and that someone would ring us back in 5 minutes. No on...
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What agent could do to change your mind?
Communicated with us!!
Was this helpful? Yes
Jun 18,2013
Minithumbup
By:
Jun 18,2013
2 people found
this helpful
I was asked by Daniel at Dwell Estates to put an honest review on this website of my experiences over the past 12 months and am more than happy to do so. I was recommended to Dwell by a friend who had a great experience when they found a tenant for his flat in E17. My property was a little further away in Essex so i was a little dubious about opting for their managed service as they were 15 minutes away. Any worries i had were eased as soon as i spoke to Daniel who assured me that they deal...
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Jun 08,2013
Minithumbup
By:
Jun 08,2013
2 people found
this helpful
I was asked by Daniel at Dwell Estates to put an honest review on this website of my experiences over the past 12 months and am more than happy to do so. I was recommended to Dwell by a friend who had a great experience when they found a tenant for his flat in E17. My property was a little further away in Essex so i was a little dubious about opting for their managed service as they were 15 minutes away. Any worries i had were eased as soon as i spoke to Daniel who assured me that they deal...
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Was this helpful? Yes
May 25,2013
Minithumbup
By:
May 25,2013
5 people found
this helpful
Charlie, Sam and the agency went above and beyond what they had to do to help me settle into my new home which I was very surprised about - they handled all niggling problems with the property within the first few weeks of my moving in despite the fact they weren\\\'t managing it post-contract! I was also allowed access to the property beforehand to measure the place up for furniture etc. which they didn\\\'t have to agree to. All in all, extremely polite, professional and understanding - and ha...
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Apr 23,2013
Minithumbup
By:
Apr 23,2013
7 people found
this helpful
I do not normally leave reviews but in this instance I feel like I have too, I cannot thank Dwell enough for the quick turnaround, professional approach and great communication I received during this transaction. I had my property marketed with another agent who had only 1 viewing in 2 weeks, unimpressed I began marketing with Dwell. They secured several viewings quickly, put forward a professional couple who were interested and set up all agreements very smoothly. Would gladly use them again....
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Mar 24,2013
Minithumbup
By:
Mar 24,2013
8 people found
this helpful
I have been renting my property out through Dwell for the past 2 years and both times they have found me perfect tenants, they provided me with full references for all the tenants and made me feel very comfortable. They are always at the other end of the phone to answer my questions and i will continue to use and recommend. Great Job Guys !! Thank You....
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Awards won by Dwell Estate Agents

Individual Branch Awards

Sam Hall - upload your photo Sam Hall
7 reviews

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Daniel Hanks - upload your photo Daniel Hanks
6 reviews

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Charlie Taylor - upload your photo Charlie Taylor
1 reviews

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Tom Murray - upload your photo Tom Murray
1 reviews

About Tom No description set View full profile
Syed  - no image available Syed
Lettings Negotiator
3 reviews

About Syed No description set View full profile
Harjit Shah - upload your photo Harjit Shah
1 reviews

About Harjit No description set View full profile

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